Raleigh, NC Spring 2017

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THE OPPORTUNITY North Carolina State University (NC State) invites applications and nominations for the position of Senior Director for Auxiliary Services in the Division of Campus Enterprises. Reporting to the Associate Vice Chancellor for Campus Enterprises, the Senior Director will provide energetic and visionary leadership for the strategic implementation and direction of the day-to-day activities of self-operated auxiliary functions that generate nearly $65 million in revenue. These auxiliary functions include the NC State Bookstores, Trademark Licensing, the Wolfpack One Card Office, Golf Course Operations, and student centers (Talley Student Union and Witherspoon Student Center).

The Senior Director will also be expected to:

• Lead a team of directors who manage the bookstores operations, Trademark Licensing, the Wolfpack One Card office, golf course operations, Facilities Maintenance, and student centers (Talley Student Union and Witherspoon Student Center);

• Manage auxiliary directors in the development of business and marketing plans as well as performance goals and data-driven metrics for the successful operation of auxiliary services programs;

• Work closely with Procurement and Contracting Services to prepare bids and Requests for Proposals and then direct staff in monitoring, collection, and reconciliation procedures for the department, ensuring contract compliance and vendor performance;

• Oversee and lead annual departmental budgeting and planning process in conjunction with senior divisional leadership; administer and review all financial plans and budgets; monitor and manage financial performance, keeping senior leadership team abreast of each department’s financial status;

• Lead the implementation and assessment of auxiliary services strategic projects; • Identify new strategic business opportunities through contractual, partnership, and shared service

opportunities with an emphasis on continuous process improvement to optimize spending and enhance service delivery to the campus and regional community;

• Oversee directors in the facilitation of Auxiliary Services committees, and meet with faculty, staff and students as necessary;

• Engage stakeholders from the executive level, student affairs, enrollment management, academic affairs, financial services, student body, community and other campus constituencies to develop customer-centered plans, procedures, and policies; and

• Perform other job-related duties as required.

ABOUT THE DIVISION OF CAMPUS ENTERPRISES The Division of Campus Enterprises is NC State’s lead division of retail and hospitality organizations. Each unit shares a common goal: deliver quality and efficient services with dedicated financial support for student activity and scholarships. Grounded in an entrepreneurial spirit that embraces the entire university community, Campus Enterprises has led campus-wide efforts such as the $120 million Talley Student Union, the Carol Poole Club House at the Lonnie Poole Golf Course, and StateView Hotel, along with many other renovations across campus.

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ABOUT NC STATE NC State was founded with a purpose: to create economic, societal and intellectual prosperity for the people of North Carolina and the country. We began as a land-grant institution teaching the agricultural and mechanical arts. Today, NC State is a pre-eminent research and teaching leader that excels in science, technology, engineering, math, design, humanities and social sciences, textiles and veterinary medicine.NC State students, faculty and staff take problems in hand and work with industry, government and nonprofit partners to solve them.

Our 34,000-plus high-performing students apply what they learn in the real world by conducting research, working in internships and co-ops, and performing acts of world-changing service. That experiential education ensures they leave here ready to lead the workforce, confident in the knowledge that NC State consistently rates as one of the best values in higher education.

Whether it’s Princeton Review ranking NC State among the nation’s best values for universities or one of 81 nationwide “Colleges with a Conscience,” NC State has a lot to be proud of. And Princeton Review is not alone. Kiplinger’s Personal Finance ranked NC State University 12th and U.S. News & World Report ranked the university among the top 10 best values in public higher education.

ABOUT RALEIGH AND THE RESEARCH TRIANGLE NC State is located in one of the fastest-growing urban centers in America. A top spot for young professionals and families, Raleigh is nationally recognized as a city on the rise:

• No. 1 among the best places for business and careers (Forbes, 2014) • No. 1 among U.S. cities attracting the most families (Forbes, 2014) • No. 2 among America’s 15 best cities for young professionals (Forbes, 2014) • No. 3 among the best midsize U.S. metro areas for college students (American Institute for Economic

Research, 2014)

With Durham and Chapel Hill, Raleigh anchors the Research Triangle, a national hotspot for high-tech enterprise. The top companies in the region — including IBM, Cisco Systems, SAS Institute, Biogen Idec and GlaxoSmithKline — are among the country’s best employers. They also lead the way in hiring new NC State graduates. Celebrating its 130th year in 2017, NC State continues to make its founding purpose a reality. Every day, our career-ready graduates and world-leading faculty make the fruits of learning and discovery available to people across the state, throughout the nation and around the world.

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SEARCH SPECIFICS Requirements and Preferences Candidates shall possess post-baccalaureate credentials or a bachelor’s degree plus equivalent professional training and experience. In addition, candidates should have at least five years of experience working on a college campus with progressive administrative experience leading multiple auxiliary service departments. Preference will also be given to any candidate with a master’s degree and/or a CASP Certification.

The successful candidate will have working operational knowledge of the assigned functional areas within the Campus Enterprises operational umbrella and how each interfaces with other areas of the campus; demonstrated effective management and supervision of personnel; the ability to effectively present information and respond to questions from direct reports, clients, customers, and the general public; the ability to read, analyze, and interpret financial statements and/or comprehensive annual financial reports; demonstrated skill set in planning, preparing budgets, and tracking financial performance; demonstrated ability to plan and implement multiple complex projects simultaneously within limited time constraints; experience in negotiating and managing contracts; excellent interpersonal teamwork skills; and demonstrated effective oral and written communication skills with a multi-ethnic and multi-culturally diverse community, including strong consultative, collaborative and mediation skills

How to Apply The Nomination Committee invites applications (including resume, cover letter, and contact information for at least three (3) professional references) to be submitted online at https://jobs.ncsu.edu/ (position #00001627) or to NC State Executive Search. Confidential review of materials will begin in February and continue until the appointment is made. It is preferred, however that all nominations and applications be submitted prior to February 27, 2017. Further information can be found by visiting ess.hr.ncsu.edu/current-searches. Please refer all inquiries to:

Frank Barragan Executive Recruiter and Search Consultant

NC State Executive Search (919) 515-4365

fbbarrag@ncsu.edu

For Further Information, Visit: Division of Campus Enterprises

The 2016 Campus Enterprise Annual Profile

Office of Finance and Administration

University Strategic Plan

Think and Do

Stats and Strengths

NC State University