Rajiv Agarwal CV - latest

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CURRICULUM VITAE 1. Name : Rajiv Agarwal 2. Date of Birth : April 29 th 1963 3. Nationality : Indian 4. Educational Qualifications : University Period Qualifications Delhi University 1984 B.Com P.G.D. in Computer Science in 1985. 5. Areas of Specialization/Core Competencies : Sales, Large Format operations, Setting up and supporting Channel Partners, Developing and Implementing Systems, Strategic Planning and Implementation, K12 Segment ICT solutions 6. Years of Professional Experience : 30 years 7. Professional Experience : Organization Duration Position Responsibilities Health Vista India Pvt Ltd July 15 till Date VP - Sales - Signed up NH Group and Fortis NCR for Homecare services - Front ending the Insurance Companies for tie ups and homecare services - Creating new products / service lines to enhance the business potential across the various

Transcript of Rajiv Agarwal CV - latest

Page 1: Rajiv Agarwal CV - latest

CURRICULUM VITAE

1. Name : Rajiv Agarwal

2. Date of Birth : April 29th 1963

3. Nationality : Indian

4. Educational Qualifications :

University Period QualificationsDelhi University 1984 B.Com

P.G.D. in Computer Science in 1985.

5. Areas of Specialization/Core Competencies : Sales, Large Format operations, Setting up and supporting Channel Partners, Developing and Implementing Systems, Strategic Planning and Implementation, K12 Segment ICT solutions

6. Years of Professional Experience : 30 years

7. Professional Experience :

Organization Duration Position Responsibilities

Health Vista India Pvt Ltd

Health Vista India Pvt Ltd

July 15 till Date

Aug 13 – June 15

VP - Sales

Sales Consultant

- Signed up NH Group and Fortis NCR for Homecare services

- Front ending the Insurance Companies for tie ups and homecare services

- Creating new products / service lines to enhance the business potential across the various hospital tie-ups

- Revenue Growth by 100%

- Handling North, East, Indore and Manipal Group, Bangalore

- Signed up Medanta Gurgaon and Indore for Homecare Services

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Self Employed

Pearson Education Services Pvt Ltd.

Jan 12 – July 13

Feb09 – Jan 12

Sales Consultant and Entrepreneur

President

- Responsible for building sales team in above regions

- Partner handling and management

- Responsible for new Hospital Sign ups and revenue generation

- Leading and guiding the sales teams at the partner locations for business growth

Established a Restaurant in DLF Phase 3, serving Lucknawi Cuisine. Was able to create a customer base of 1200+ retail customers with 80% repeat business

Alongside was also associated with the Education companies in promoting their product in the School space as a Consultant

Heading the Tutorials Business across Karnataka and Kerala from Feb 2009 to June 2010 based at Bangalore

Tutorials business showed a growth of 500% Plus during this period

Hand picked to handle the ICT business for Private Schools across North and East based at Delhi

ICT business has shown a growth of 300% Plus

Handle a team of 1 ZM, 5 RM’s with BH’s and AM’s reporting to them. Handling a total sales force of around 200Devised and Implemented Marketing and Sales Strategies to

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EPOS School of Health

June 2008 – Jan 09 Chief Business

Development Officer

meet the growth expectations of the Management

Handling Key accounts and supporting them through operations and sales team

Creating new opportunities through chain accounts and new market initiatives

Leadership and Team Recruitment and Management

Strategic Planning and Implementation

Create new avenues for the Vertical and appropriate Growth for the organisation

Developing short term, medium term and long term business plans

Setting and Achieving Annual Business Targets

Scout for New Business opportunities for the School and for EPOS India

Support Corporate Identity and Branding for the ESoH

Devise and Implement Marketing and Sales Strategies for successfully running the training programs as per industry requirements

HCL Info-systems Limited

July ’07 – June 2008

General Manager – Education

Have been handling the Channel Development and the support to the centres established

Responsible for the Profit and Loss for the Career Development Centres of HCL Info-systems

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Limited

Responsibilities include : Selection of New Business

Partners Liasioning with the Alliance

Partners for smooth implementation of the curriculum across the various centres

Motivating and leading a team of 400 professionals in Sales, Marketing, Training

Soliciting new areas for expanding the Scope of Business into newer areas and domains

Handling Attrition and Retention of employees

Grievance handling and Customer Satisfaction

Designing and Developing Curriculum to meet the market dynamics

Optimization of resources – People and Infrastructure

Brand promotion Designed workflow to online

processes for confirmation, career progression etc, using software.

Conduct exits interviews, analyze and share trends/control mechanism with the top management from time to time.

Finalization of Manpower in line with the organizations business objectives and growth

Facilitate and Develop Monitoring Mechanisms

Aptech Limited Feb’90 – June ’07

Since Jan’07

Vice President . Practice Head for ITES/

o Setting up the Sales and Business Development model along with the Franchisee Development Model for the organsiation

o Revenue Growtho Motivating and Leading a

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Since Jun’06

Since Jan’05

Jan’03-Dec’04

Jan’99-Dec’02

Jan’98-Dec’98

TELECOM/ Retail/ Pharma / Govt / PSU and all other verticals except BFSI and Auto

Vice President. Business Development, Training Solutions (North and East)

Vice President, Business Development, Manpower Solutions (North and east)

Vice President Aptech Computer Education/Zonal Sales Head (North)

Associate Vice President (Asian Countries), Arena Multimedia

Regional Manager, Aptech Computer Education

team of 800 + Sales professionals

o Understanding the Business and Organisational Challenges faced by the corporate sector and providing solutions.

o Increasing business turnovers and profitability metrics.

o Renegotiating contracts with Large Key Accounts for long term business

o Responsible for the smooth implementation of the projects attained

o ISO Consulting Sales for private sector large-sized and medium corporates like Bakshi Steels, Kansara Bearings, Bausch and Lomb and Atlas Cycles

o Involved actively in the Audit preparation for 3rd Party ISO Certification for IOCL, Aviation Division, Palam

o Successfully promoting and launching brand names associated with during each appointment

o Initialising and finalizing strategic partnerships and alliances for meeting the market dynamics

o Ensuring adherence to the guidelines across the centres as per alliance agreements

o Overall In charge in terms of Administration and Finance

o Leading a team of Sales Professionals and Trainers in Soft skills and responsible for ensuring quality of trainers for the projects obtained

o Responsible for the recruitment of the teams – Business Development and Trainers

o Providing Training Solutions to

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Mar’92-Dec’97

Feb’90-Mar’92

Marketing Head, Aptech Corporate Business Group, North

Marketing Executive, Corporate Business Group

the corporate clients based on their business dynamics and market requirements

Bishara Establishments, Sultanate of Oman

Dec’88 – Jan’90

Head of Computer Studies

The Company had entered into a contract with the Indian Central School to provide computer education to the students at the school. Responsibilities included :

Creating and setting up the entire systems and processes for promoting the vocational education in the Indian Central School

Soliciting admissions, conducting classes and preparing the course material for the smooth conduct of the batches

Meeting the targets in terms of financial viability

Promoting the Brand and enhancing the client base

Customer Satisfaction Business Planning and

promotion Batch Planning and

Execution Achieving results through

optimsation of resources – People and Infrastructure

Entire administration of the centre

Co-ordination with Corporate office and Head Office

A F Ferguson and Co

Apr’85 – Dec’88

Programming Executive

A reputed Chartered Accountant and Management Services Co., engaged in providing Software

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Consultancy to their clients through their Management Services Division. Job responsibilities included :

Developing Software applications as per the client specifications

Testing the developed applications on live data

Customising the application developed to the needs of the clients

Professional Exposure

Strategy Management Sales and Marketing

Brand Promotiono Plan, Develop and implement the sales and marketing strategies

based on market conditions and resource availabilityo Resource utilization and optimization

Facilitate and develop Monitoring mechanisms Coordinate activities as per global guidelines for Sales and business

promotion Sales Budgeting and Forecasting

Preparing and driving Sales budgets through teams Forecasting Sales figures Strategising for Product Mix Sales to ensure sustenance of the centres

Profit Centre Management Managing Top Line, Bottom Line and Improving Market Share Drive for results-Ability to push self and the team to achieve challenging goals Team handling- Ability to manage team processes effectively Managing People- Ability to balance task and development process Networking and Influencing- Ability to build and leverage relationship and

flexibility in an approach to convince and win support

Relationship Management Account Management Managing Client relationships Setting up and maintiaing relationships with Govt., Administrative authorities

and Industry Partners

Team Management Setting up and managing teams across the country Recruitment and Ramp up as per organizational and client requirements

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Retention Management Process Management Knowledge Management Change Management Coaching and Mentoring

Employee Relations & Communication Conducting Organizational Development Programs Coordinated various employee engagement studies to identify improvement

areas in people management practices and which goes as an input to the management to take proactive measures to retain performing employees

Organized family day functions and various other celebrations

Achievements

New Product Promotion to suit the market requirements – generate 50% of the revenues from the new product lines

5 times Revenue growth from the previous year in the current assignment at Manipal K-12 Education Pvt Ltd

Consistent Revenue Growth – month on month and a 5000% growth in revenues YOY – From 6 Crores in 11 months to 25 crores in 8 months

Preparing the organization for the ISO 9000 certification through proper documentation and defining the quality processes as per the standards laid down

Secured major orders from prestigious PSUs and Corporate sector clients, significantly increasing business turnovers and profitability metrics.

Built and managed a strong network of education centers in the regions. Almost doubled the network within 1 year of takeover of the respective brands

Escalated the Corporate Business Group turnover from Rs.15-20L to 2 Crores in the North, accompanied with reduction in manpower from 15 to 3 members.

Directly involved in the ISO certification for Indian Oil - Palam Refilling Division. Achieved 200% profit against budgets, Arena Multimedia Achieved 180% revenue against budgets, Aptech Computer Education Signed up long term contracts on Product and Sales Training from Telecom

Handset Major for All India. Singed up year long contract for training of the Pump Attendants of a large

retail chain in Petroleum Sector for East, South and North India Initiated large deals for training in the BPO sector and won standing contracts

from companies like Wipro, iEnergiser, HCL and Dell for the Train and Hire Model Developed clients like ONGC, GAIL, Indian Oil, NTPC, Northern Coal Fields, Mahanadi Coal Fields, Hero Honda, Ranbaxy as Marketing Head of the Aptech Corporate Business Group.

Initiated and finalized the Outsourcing of the Voice and Accent training for Wipro Spectramind

Played key role in executing the IGNOU alliance in 1998 Hand picked to implement the prestigious Delhi School Project, covering 556

schools run / aided by the Govt. of NCT of Delhi

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Awards and Recognitions

Customer Sensitivity Award 2001 for achievement of 200% profit against budgets

Customer Sensitivity Award 2002 for 180% revenue against budgets CEO’s All India Award for Excellence in Leadership 2002.

8. Published Work(s), if any : None

9. Membership of Professional Bodies : None

10. Language Skills (Excellent / Good / Poor) :

Language Reading Writing SpeakingEnglish Good Good GoodHindi Good Good Good