^RAJASTHAN RAJYA VTDYUT PRASARAN NIGAM...

19
Su p er i nt e ndi ng E ng i ne er [ MIS&I T) RVP N J a ip ur w*"' -^-- C apy s ubmi tted / f o rwarded to the foll owin gs f o r info rma ti on & neces sary a c tion p le a s e:- 1 .Th e Chi ef E n gtne e r p T] RVP N. Vi dyu t B h a wan J yo ti Na gar J a i pu r . 2.The S r .A.O.( PP &D) RVPN Vi dyut B ha wa n Jyo ti Nagar J aip ur wi t h re qu est t o arran ge to d e p u t a n y Ac t t . /J r. Actt. t o a tt e n d a s a memb er o f b i d op e ni n g c o mmittee on d a ted:24.0 1.17 a t 3.3 0 PM to ope n a f oresaid L i mi t e d NI T . 3. The Exec u tive Eh Elnee r- 3 [MI5-IT) RVPN J aip ur. ^ RAJASTHAN RAJYA VTDYUT P RASARAN NI GAM LIMITED OFFI CE OF T HE S UPER I NT ENDING ENGINEER (MIS &I T ) ^gd. Off ic e: Vidy u t B hawan, Janpat h, Jyo ti Nag ar , J ai pur- 3 020 05 P h on e: +91 -1 41- 2293812 ,E mail- s e. mi s ^ rvpn . co.in No .RVP N/S E ( Mi s art)MM<7F C& Prl nt e r a/ C e i l l ng ra t o / D. | IO3 DB te : 3 -^-/ *?; J AI P UR Re qneat f o r Quo ta t i on Sub:-AMC o f De s kto p C o mpu te rs and P r inters o f HP make installed at va r iou s offi ces o f Vi dyut B ha wan, R VPKL J ai pur o n a pp r ove d c e ll i ng ra te o f AMCo fB VPN . S e ale d R F Q(R equ e st f o r Qu otati on ) are invi ted f ro m e xpe r i e n ced f i rms f o r suppl y o f f oll owing ite ms a s pe r the d e tai l e d o n th e quota t i o n f o rm , terms & c onditi o ns a tt ac he d with th e qu o ta tio n f o rm( E n cl osed) . The of fe re d pr i c e s s ho uld b e vali d f o r 90 d ay s fr o m th e d a t e o f op e ni ng o f te n d e r a n d s ho ul d re a ch to thi s off i ce up to 3 .00 P M on d ate d: 2 4.0 1 .1 7 al o ng wi th qu otatio n fo rm d u ly f i ll e d a nd s ign e d. Th e o ff er will b e o pe n ed on th e same d ate i.e. o n dated : 24 .01 .1 7 at 3 . 30 PM i n th e c h a mb er o f u n d e rs i gn ed. T h e e n v e l o p s h o ul d b e mar k ed a s B AMC o f Des kto p C o mpu t e rs an d Pr in te rs o f HP ma ke i n s t all ed at var io us off i c e s of Vi dyu t B ha wan, HVPNL J a i pur on approv e d c eiling rate o f AMC o fRVP H - B n eh -l.Cei l i ng rat e ofAMC o f P C &> P ri nt er s of RVPN. 2 . T e rms & Co ndi t i o n. 3. L i st o f P C &. Pri n t e r s fo r AMC.

Transcript of ^RAJASTHAN RAJYA VTDYUT PRASARAN NIGAM...

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Superintending Engineer [MIS&IT)RVPN Jaipur w*"'-^--

Capy submitted/forwarded to the followings for information & necessary actionplease:-

1.The Chief EngtneerpT] RVPN.Vidyut Bhawan Jyoti Nagar Jaipur.2.The Sr.A.O.(PP&D) RVPN Vidyut Bhawan Jyoti Nagar Jaipur with request

to arrange to deput any Actt./Jr.Actt. to attend as a member of bid

opening committee on dated:24.01.17 at 3.30 PM to open aforesaid

Limited NIT.•3. The Executive EhElneer-3[MI5-IT) RVPN Jaipur.

^RAJASTHAN RAJYA VTDYUT PRASARAN NIGAM LIMITEDOFFICE OF THE SUPERINTENDING ENGINEER (MIS&IT)

^gd. Office: VidyutBhawan, Janpath, Jyoti Nagar, Jaipur-302005Phone: +91-141- 2293812 ,E mail-se.mis^rvpn.co.in

No.RVPN/SE (Misart)MM<7FC& Prlntera/Ceil lng rato/D. | IO3 DBte:3-^-/*?; JAIPUR

Reqneat for Quotation

Sub:-AMC of Desktop Computers and Printers of HP make installed atvarious offices of Vidyut Bhawan, RVPKL Jaipur on approved cellingrateofAMCofBVPN .

Sealed RFQ(Request for Quotation) are invited from experienced firms forsupply of following items as per the detailed on the quotation form , terms& conditions attached with the quotation form(Enclosed). The offeredprices should be valid for 90 days from the date of opening of tender andshould reach to this office up to 3.00 PM on dated: 24.01.17 along with

quotation form duly filled and signed.

The offer will be opened on the same date i.e. on dated: 24.01.17 at 3.30PM in the chamber of undersigned. The envelop should be marked asBAMC of Desktop Computers and Printers of HP make installed atvarious offices of Vidyut Bhawan, HVPNL Jaipur on approved ceilingrateofAMCofRVPH -

Bneh-l.Cei ling rate ofAMC of PC &> Printers of RVPN.2. Terms & Condition.

3. List of PC &. Printers for AMC.

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SUperintanding Engineer (Mia&TC)RVPN.Jaipur **^X^

4.Wsb adfiiitl/the AEn(MIS&It] ,iT .Ce^tre Chambal Bbww oompies-Jaipur

for uploading on RVPN Web Site .5.Notice Board IT Centre/Vidyut Bfc^^g^HeMtpui1a/W

wing RVPN Jaipur for displa^ ,6.Firm M/s- ,..,,.>,,,.^,.^....,-,^T,^V!.X:.. !,^...,rv,w..^^.^.

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L.

Seal & Sign Of FirHi

Amount forone yearAMC(inRsJ.

GRAND TOTAL

Add Service Tax^15% ari 76^ of Total (Si

TOTAX^b.)

UnitKate perAnnum(in Raj

.*.

.^

34

34

131

36

SI

Total'No.

of items

HP LASE^JET 520Q

HP LASER ^ETP1007/1020/1320/202DW :

HP LAS^^ JETP1606DN/3050/M128FW/3330

HP LASER JET P1S^$

Computer eo^e 2 duo ^^pe(CPU: HP S00O Series Corei3 Elite MT]

HFComgsqdc7OOO/dc7.K3O CMT^jw^^tviw

Hp OX 2600 Series I^telG2D

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(Toted 103No-.]

Desktop

(Toted 33BKM.)

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10

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4

5

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f 1)Schedule of P

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560.29

5000

326.46

63^.96

1250,00

1898^47

2238

1760

Per item Rate per Annum(in Rs.) of AMC Chargesincluding all taxes Ler

[Celling Limit +Taxes|

Dot Matrix Printer EPSON LQ il0n

HP LASER ^T S200

HP LASER JET P1007

HP LASER JET PI6G6DN

HP LfiSER JET PI50S

Computer core 2 duo type [CPU: HP8000 Series Core i"3 Elite MT]

HPCompaq de7000/dc7900 CMT vpro type

HP DX 2000 Series Intel C2D

T^pe of items

"Printers

DesktopComputer

Name of

8

7

6

5

4

2

1

S;

Ceiling Limit /Rate of Desktop Computers & Printers are detailed as under peritem annually approved by WTDs. of RVPN in reference to order No. RVPN/SE/MIS/IMIS/AMa 0.336 date :26.07.13 and Order No. RVPN/SE/M1S/AMC/F./2015 /D.1072/ Jaipur dated:25.03.1S Issued by the SE(MIS&IT) RVPN Jaipur,

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; maintenance

ntract period.once in every

ssful preventividuring the cc

out by the firm

succe

rintercertificate ofiputer and pce Shall be ca

obtainery con

The firm shallquarter for evPreventive ma:)

Terms & Conditions :- AMC of Desktop Computers and Printers of HPmake installed at various offices of Vidyut Bhawan & JMC RVPNL Jaipuron approved ceiling rate of AMC of RVPN:

(1)Prices: The unit prices mentioned above are 'Firm' in all respectand inclusive of ail charges for providing onsite maintenance servicebut are exclusive of service tax® 15.5 % on 70% of total AMC value, which shall be payable extra. Any change in governmenttaxes/duties will take effect as applicable. The prices are formaking/keeping the Desktop Computers/Printers fully operationalwithout any extra cost except the cost of consumable. The rates

quoted will remain in force for the full period of contract.

(2)Scope of Work: The Maintenance service support shall be as under:-

i) Maintenance shall include quarterly preventative maintenance lieonce in every quarter for every Desktop computer and printer and call

base corrective maintenance of Desktop computers/printers coveredunder this contract along with supply and replacement of defectiveparts with original parts/make free of cost, Hardware maintenancewill also include software support i.e installing of -drivers/ otherSoftware.

ii) However Spare parts /consumable items [list available at annexure Bexcept Cartridge/toner as these are provided/procured by AO-slore}will be replaced by the firm and price of that item shall be paid byRVPN. However,before making any such replacement of part ,itmust be duly verified/approved by the Nodal officer on the callreport and same report should be submitted along with bills.

lit) The firm shall also provide maintenance support through skilledminimum two no. resident manpower at Vidyut Bhawan, having

sufficient technical expertise & experience in the field of computerhardware. AU types of repair/maintenance will be done by the firm at

office site of RVPN. During the contract period, the services are to beprovided during the normal working days from Monday to Friday from09:30 AM to 6:00 PM. The working days are normally considered asall days except the holidays notified by the Govt. of Rajasthan andother holidays. May be called, if required by the nodal officer.

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After logging the complaint, all the Complaints shall be resolved/rectified within time frame or-36 Hrs. for complaints received before 12 pm of that day

-48 hrs. (Excluding gazetted holidays) for complaints received

after 12 pm of that day.

The firm shall obtain certificate of successful Corrective maintenancefrom the Nodal officer for every .quarter and submit the same along

with bills.

vi) If the complaints are not being attended or rectified/resolved beyondthe above indicated time frame, recovery of Rs.500/- per day percomputer/printer will be levied on account of non-rectification of theComplaints timely but not exceeding to the maximum cost of

Computer/Printer, If a standby machine is provided by the firm inplace of faulty machine then the recovery will not be applicable.

Compute^s)/printe^s) for which no quarterly preventive maintenancecarried out by the firm ,an amount of Rs.lQO per computer/printer

shall be deducted from the bill for that quarter.

vii) Maintenance service support shall be monitored/coordinated by AEN(MIS- Hardware) acting as a Nodal Officer. In case the complaints arenot rectified timely as above, all the consignees/users shall intimatethe complete status of complaints logged with the time they registerthe complaint till closure of complaint to them, who shallprepare/ finalise a recovery statement on a/c of non-rectification of

a, ^^

from the Nodal officer for every quarter and submit the same along

with the bills.

The complaints shall be logged by the user as per the Escalationmatrix/ call methodology to be furnished by firm to this office andfirm will also maintain manual register for logging the complaintsand firm shall have to verify the status of the complaint per dayby the Nodal officer i.e. the AEn|MIS-Hardware) RVPN Jaipur andcounter checked/verified per week by the Executive Engineer'3(MIS&IT) RVPN Jaipur and recovery of non-rectification ofcomplaints within prescribed time schedule will be done from the

Bill of firm.

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Performance security equivalent to 10% of contract valueexcluding taxes shall be deducted from the first bill of thefirm. The performance security shall be released after twomonths of completion of contract.Payment for Spare parts/ consumable items under clause2|il) (list available at annexure B except Cartridge /toner):100 % Payment shall be made and invoices shall besubmitted in triplicate in the name of SE (MiSSsIT] RVPNJaipur for all the spare parts /consumable items replacedduring each quarter and duly verified by the Nodal officer.

The amount payable against spare parts /consumable itemsshould not exceed the rate mentioned in HP price list(However taxesas applicable shall be paid extra J, which shall.be submitted with invoices in each quarter.

complaints beyond prescribed time frame of 36/48 hrs as above andsame shall be recovered/deducted from the firm's bill.

Repair of damage resulting from accident, transportation, rat bittenneglect or miscues, failure/surge of electrical power and any naturalcalamity, shall not be covered in the firm's scope of AMC.

(3)Escalation Matrix/call methodology: The firm shall furnish theUpdated list of contact details. Escalation Matrix shall be providedalong with acceptance of this order. The Nodal officer shall forwardthe details to actual users for logging the call.

(4)Terms of Payment:i) T^e payment shall be made in equal quarterly instalments

within 30 days of receipt of bills for each quarter afterascertaining satisfactory performance by thepurchaser/Nodal officer. The firm shall submit theMaintenance service support charges invoices in triplicate

in the favour of the SE(M1S&IT), RVPN, Jaipur for systeminstalled at Vidyut Bhawan and JMC building. This is subjectto clause no. 3 (Scope of work] as above and contractual

formalities as required. The payment shall be made by Sr. AO(EA-Cash), RVPN Jaipur through cheque or RTGS/NEFTduly verified by the AEn(MlS-Hardware) RVPN Jaipur andcounter signed by the XEn-3(MlS&lT) RVPN Jaipur. In case ofdelay in payment no interest shall be paid on the outstanding.

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nding Engineer (MIS&TORVPN, Jaipur )J^

Sign Si Seal of Firm

(6)Contract Agreement:For fulfillment of the contract, firm shall execute a ContractAgreement in the prescribed form (enclosed) an non judicial stamppaper worth Rs. 500/- as per stamp duty applicable of Gavt. ofRajasthan. Such agreement shah be executed and signed by thecompetent authority of the supplier on eaeh page with seal thereof.The payment shall not be released till the contract agreement isexecuted by you and accepted by the purchaser,

(7)Duration of Contract & List of Location: The duration of thiscontract is for a period of 12 months from date of acceptance of thisAMC order. The list of locations of Desktop Computer/printersinstalled at various ofiices(s) at Vidyut Bhawan building and JMCbuilding shall be made available to the firm alongwith the AMCorder. Based on the performance, the period of contract can be

extended for a period as mutually agreed between RVPN and the Firm.(8)Cancellation of Order: ff at any time, work is not found

satisfactory, the Contract can be cancelled by giving seven days

(9)Other Terms:For any Irregularity committed by the person providedby the firm, shall be the responsibility of the Firm.Firm shall not replace the man power without prior intimation to theNodal Officer i.e. Assistant Engineer (MIS-Hardware) & the ExecutiveEngineer-3(MIS&IT). Prior consent of the Nodal Officer should hetaken before replacing the man power well in time,

(10)General Conditions of Contract: The terms and conditions ofGeneral Conditions of Contract of RVPN and that have not beenincorporated in the purchase order shall be applicable, wherevernecessary.

(11)Jurisdiction of Court: All disputes, differences and questionswhatsoever arising between the purchaser and supplier upon or inrelation to or in connection with the contract shall always be deemedto have arisen at Jaipur (Rajasthan) and no other courts except courtin Jaipur (Rajasthan) shall have the jurisdiction to entertain thesame. However matter can be referred to relevant settlementcommittee in RVPN also for mutual settlement

d: List of PC & Printers Installed at Locations (Annexure-A)

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