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INTRODUCTION TO HUMAN RESOURCE
MANAGEMENT
Organizations are made up of people and function through people. Without
people organization cannot exist. All the resources are effectively utilized
through the combined effort of people. Therefore people are the most
significant resource of any organization. This resource is called human
resource and is the most important factor of production.HRM, a completely
new term, emerged during the 1970’s. Human resource management is the
process of binding people and organizations together so that the objectives of
each are achieved. It seeks to bring together men and women who make up
an enterprise, enabling each to make his own best contribution to its success
both as an individual and as a member of a working group.
It is the part of the management process which is concerned with the
management of human resources in an organization. It tries to secure the best
from people by winning their wholehearted cooperation. In short, it may be
defined as the planning, organizing, directing and controlling of the
procurement, development, compensation, integration, maintenance and
separation of human resources to the end that individual, organizational and
social objectives are accomplished.
Human resource management is the management of people at work.
People are the essential ingredient in every organization. The way in people
are recruited, developed and utilized by management largely determines
whether the organization will achieve its objectives. Therefore, the human
resources available to management in the organization need to be properly
coordinated and utilized.
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It is through the combined efforts of the people that monetary and material
resources are utilized for management objectives. Without human efforts,
organization cannot accomplish their objectives. Consequently, organizing
human effort and motivating human resources is of utmost importance
everywhere. It is universally recognized that the effectiveness with which
human resources are coordinated and utilized is directly responsible for the
success of any of organization.
WHAT IS HUMAN RESOURCE MANAGEMENT?
HRM can be seen as that part of management task that is concerned
with the human resource of the organization and their contribution to its
effectiveness. HRM central concern is the efficient utilization of human
resource. The institute of personnel management is that part of management
process concerned with:
Recruiting and selecting people
Training and developing them for their work
Ensuring that their payment and conditions of employment are
appropriate, where necessary negotiating such terms of
employment with trade unions
Advising on healthy and appropriate working conditions
The organization of people at work
The encouragement of relations between management and work
people.
To look at HRM specifically, it is the process of four functions:
Acquisition or getting people
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Development or preparing them
Motivation to activate them
Maintenance of Human Resources or keeping them.
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Human Resources Management deals with creating conditions that
enable people to get the best of themselves and their lives.
Development is a never-ending process.
NEED & IMPORTANCE OF HUMAN RESOURCE MANAGEMENT
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One of the most talked about subjects in corporate circles, in recent
times, is how to optimize the contributions of human resources in achieving
organizational goals and objectives. An efficient and satisfied work force is
the most significant factor in organizational effectiveness and managerial
excellence. Systematic investigations in industrial and service organizations
have revealed that though individually workers are as knowledgeable and
efficient as their counterparts are elsewhere – thanks to the sophistication in
technical training and selection methods used – their collective efforts often
fall short of corporate expectations. While part of this shortfall may be due to
inadequate commitment and motivation, environmental pressures, attitude of
trade unions etc, the contribution of management policies and practices in
relation to human, technical and material resources is no less significant.
Experiences in business and service organizations however, indicate that
managements, comparatively speaking, bestow more time and attention to
policies and systems relating to production, technology, investment,
inventory, marketing etc than to human resources. Therefore, not
withstanding proven strengths in technical, financial, marketing and
materials areas many organizations are not able to achieve as much
productivity and effectiveness as they were capable of. Despite swearing by
the importance of human resources, man-management problems in these
organizations seem to attract much more attention in crisis times than during
peace. Compulsions of modern business environment are, however,
promoting corporate managements to systematically review their current
attitudes, beliefs and policies towards human resources for they contribute
most significantly to the survival and growth of the organizations.
Enlightened and progressive managements have therefore come to believe
that people are not problems but opportunities. They have, thus, taken
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expeditious steps to carefully identify, constructively channelise, and
consciously develop the potential of their human resource. These tasks are
easily said than done because of inter play of various internal and external
environmental factors and behavioral dimensions. Careful planning of
changes in corporate value systems, managerial styles, attitudinal and
behavior patterns of employees and trade unions is therefore most urgently
called for. Interested organizations with the help of tools and techniques of
modern management and behavioral sciences should initiate objective
relations and training departments, systematically audit policies, systems and
procedures and constantly evaluate the role effectiveness of executives and
employees at various levels in the organizational hierarchy. The observation
of Henry Ford “a business owes the employee the most satisfying work it can
give him within the limits of staying in business” is as relevant today as it
was several decades ago.
Clarity in organizational value systems, goals and objectives, and
uniform implementation of human resources management policies, systems
etc, can very significantly improve employee motivation and organizational
effectiveness.
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Managing people at work of most crucial job and the importance of
human resource management is universally recognized from different
standpoints. Social significance of personnel management is evident since it
enhances the dignity of people at work by satisfying their social needs.
Personnel management has professional significance since it provides
healthy working environment and promotes teamwork amongst the people at
work. Personnel management has direct significance for the organization
since it helps in accomplishing its goals. Individuals in the organization also
realize the importance of personnel management since it facilitates their own
growth and development and provides them maximum satisfaction in
relation to work performance. Thus, in the management of all the M’s –
Money, Market, Material and Men – the management of Men is the most
important, fundamental, and dynamic as well as a challenging task. It is the
men, not machines, not materials, not money, and not the markets that make
or break the organization. Therefore, personnel management gains utmost
importance in obtaining effective results through people at work and in
gaining their commitment as well as winning their willing cooperation for
the successful accomplishment of all desired goals. The vital significance of
HRM is largely because the success of any organization heavily depends on
the services of its employees with genuine desire to be cooperative with the
management.
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DEFINITIONS
Some of the important definitions given by prominent authors:
“HRM is an extension of general management, that of prompting and
stimulating every employee to make his fullest contribution to the purpose of
business.” -- C.H.NOR
“The management of human resources is viewed as a system in which
participants seek to attain both individual and group goals. Its objective is to
understand what has happened and is happening and to be prepared for what
will happen in the area of working relationships between managers and the
managed.” -- DALE YODER.
OBJECTIVES OF HUMAN RESOURCE MANAGEMENT
The basic objective of HRM is to help in the accomplishment of
organizational goals. However, the specific objectives of HRM may be
outlined as follows:
To ensure effective utilization of human resources. The human
resources will effectively utilize all other organizational resources.
To establish and maintain an adequate organizational structure.
To secure the integration of the individual/group goals with those
of the organization in such a manner that the employees feel a
sense of involvement, commitment and loyalty towards it.
To identify and satisfy the needs of individuals by offering various
monetary and non-monetary rewards.
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ELEMENTS OF HUMAN RESOURCE MANAGEMENT
Keeping in view the culture and context of industrial and service
enterprises in the country the following list may be considered for finalizing
the broad elements of the human resource management policy:
Human beings are its most valuable resource and that development
of business and people go hand in hand.
Creating a climate of opportunity and professional challenge will
lead to higher self-actualization and job satisfaction.
Pursuing a positive and pro-active approach in managing human
resources is essential for good employee relations. Improvement in the quality of working life will ensure employee
commitment and sense of belonging to the organization.
Recognition of excellence in performance through career
advancement opportunities and rewards will contribute towards
high-level motivation and efficiency.
Responsible sharing of information among management,
employees and their representative bodies will contribute towards
better mutual rapport and understanding.
Innovations in technology, production process and management
systems are critical for the survival and growth of the organization.
Employee grievance should be redressed promptly and
expeditiously.
Wage and salary system should be based on equity, job profile,
bilateral agreements, and statutory obligations.
High standards of productivity, efficiency, and customer service
will help the organization in achieving market leadership.
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High standard of discipline and decorum at the work place are
essential pre requisites of achieving organizational goals,
objectives, and cordial relations.
Development of subordinates is an integral responsibility of all
supervising officials.
Mutual respect for rights and obligations of trade unions and
management will facilitate bipartite cooperation.
Involvement of employees in decision-making will optimize
managerial performance and organizational effectiveness.
Collective bargaining in good faith is essential for collaborative
problem solving and industrial harmony.
SCOPE OF HRM :
The scope of HRM is indeed vast. All major activities in the
working life of a worker- from the time of his or her entry into an
organization until he or she leaves- come under the purview of
HRM. Specifically, the activities included are- HR planning, job
analysis and design, recruitment and selection, orientation and
placement, training and development, performance appraisal and
job evaluation, employee and executive remuneration, motivation
and communication, welfare, safety and health, industrial relations
and the like. All these functions can be categorized into seven
sections:-
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Introduction to HRM
Employee hiring
Employee and executive remuneration
Employee motivation
Employee maintenance
Industrial relations(IR)
Prospects of HRM
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About SAKET
Saket engineers have a well structured organization capable of executing
large-scale projects simultaneously at multiple locations, with an
experienced and professional team of qualified engineers, architects and
managers and strong financials, we have built a reputation for executing a
variety of assignments.
OBJECTIVE OF HRM:
The primary objective of HRM is to ensure the availability of aComponent and willing work force to an organization.
Societal objectives: To be ethnically and socially responsible to the needs
and challenges of the society while minimizing the negative impact of
such demands upon the organization. The failure of organizations to use
their resources for the society’s benefit in ethical ways may lead to
restrictions. For example, the society may limit HR decisions through laws
that enforce reservation in hiring and laws that address discrimination,
safety or other such areas of societal concern.
Organizational objectives: To recognize the role of HRM in bringing
about organizational effectiveness. HRM is not an end in itself. It is only
means to assist the organization with its primary objectives. Simply
stated, the department exists to serve the rest of the organization.
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Functional objectives: To maintain the department’s contribution at a
level appropriate to the organization’s needs. Resources are wasted when
HRM is either more or less sophisticated to suit the organization’s demands.
The department’s level of service must be tailored to fit the organization
it serves. Personal objectives: To assist employees in achieving their
personal goals, at least insofar as these goals enhance the individual’s
contribution to the organization. Personal objectives of employees must be
met if workers are to be maintained, retained and motivated. Otherwise,
employee performance and satisfaction may decline and employees may
leave the organization.
HRM OBJECTIVES AND FUNCTIONS:
HRM objectives Supporting functions
1. Social objectives 1. Legal Compliances
2. Benefits
3. Union –management relations
2. Organizational objectives 1. Human Resource Planning
2. Employment relations
3.Selection
4. Training and Development
5. Appraisal
6. Placement
7. Assessment3. Functional objectives 1. Appraisal
2. Placement
3. Assessment
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4. Personal objectives 1. Training and Development
2. Appraisal
3. Placement
4. Compensation
5. Assessment
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IMPORTANCE OF HRM:
Human resources, along with the financial and material resources, contribute
to the production of goods services in an organization. It is through the
combined and concerned efforts of people that monetary or material
resources are harnessed to achieve organizational goals. Hence human
resource management helps the organization in multifarious ways:
At the enterprise level Good human resource practices can help on attracting
and retaining the best people in the organization.
Planning alerts the company to the types of people it will need in the short,
medium and long run.
At the individual level Effective management of human resources helps
employees thus It promotes team work and team spirit among employees.
It offers excellent growth opportunities to people how the potential to rise
have. It allows people to work with diligence and commitment.
At the society level. Society, as a whole, is the major beneficiary of good
human resource practices Employment opportunities multiply.
Scarce talents are put to best use. Companies that pay and treat people well
always race ahead of others and deliver excellent results
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HRM AS CENTRAL SUB-SYSTEM IN AN ORGANISATION
Finance
Sub-
system
HRM
Sub-
system
Technical
Sub-
system
Material
Marketing
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A system is a set of interrelated but separate elements or parts working
towards a common goal. To carry out its operations, each enterprise has
certain departments known as sub-systems such as production sub-system,
finance subsystem, marketing sub-system, HR sub-system etc. Each sub-
system consists of a number of other sub-systems. As the central sub-system,
HRM interacts closely and continuously with all the other sub-systems of an
organization.
EVOLUTION OF HRM:
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Experts of HRM in our country have tried to chronicle the growth of the
subject only since the 1920s. This was the period when state intervention to
protect the interests of the workers was felt necessary because of the difficult
conditions which followed the First World War, and the emergence of trade
unions. The Royal Commission (1931) recommended the appointment of labour -welfare officers to deal with the selection of workers and to settle
their grievances. The Factory Act, 1948, made appointment of welfare
officers compulsory in industrial establishment employing 500 or more
workers each. In course of time, two professional bodies, the Indian
Institute of Personal Management (IIPM) and the National Institute of
Labour Management (NILM), were set up. IIPM had its headquarters ay
Kolkota and NILM at Mumbai. These two places were the premier centers of
traditional industry in pre-independent India. The aftermath of the SecondWorld War and the country’s political independence witnessed increased
awareness and expectations of workers. During the 1960s, the personnel
function began to expand beyond the welfare aspect, with labour welfare, IR
and personnel administration integrating into the emerging profession called
personnel management. Simultaneously, the massive thrust given to the
heavy industry in the context of planned economic development, particularly
since the second five-year plan and the accelerated growth of public section
the national economy resulted in a shift in focus towards professionalisation
of management. By the 1970s, a shift in professional values was
discernible. It shifted from a concern for welfare to a focus on efficiency. In
1980s, professionals began to talk about new technologies, HRM challenges
and HRD. The two professional bodies, IIPM and NILM, merged in 1980 to
form the National Institute of Personnel management (NIPM)
In the 1990s, the emphasis shifted to human values and productivity
through people. Reflecting the trend, the American Society for Personnel
Administration (ASPA) was renamed as the Society for Human Resource
Management (SHRM). Thus, beginning in the 1920s, the subject of HRM
has grown into a matured profession.
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Period Development
Status
Outlook Emphasis Status
1920s-1930s Beginning Pragmatism of
capitalists
Statutory,
welfare,
paternalism
Clerical
1940s-1960s Struggling for recognition
Technical,legalistic
Introduction of techniques
Administrative
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1970s-1980s Achieving
sophistication
Professional,
legalistic
impersonal
Regulatory,
conforming,
imposition of
standards on
other functions
Managerial
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METHODOLOGY:
PRIMARY DATA:
Primary data are data collected by the researcher for the specific
purpose of addressing and solving the research problem.
I have collected the first hand information from internet through the Google
sites & cither etc.
SECONDARY DATA:
Secondary data are data that were collected for some purpose other
than the one at hand. I took the secondary data from the company office.
PURPOSE OF THE STUDY:
The need for the study is to know the standard of maintenance of the data in
the organization.
To maintain the information about the employees working in the
organization like address, salary details, date of joining, PF & ESI details, etc
Many organizations maintain this very confidential.
Understanding the importance of HR procedures and policies and its
importance in the organization.
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The project is a reflection of our academic and professional performance, as
the study discovers a lot more about a real work environment and the
expected problems.
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COMPANY PROFILE
LOGO
HISTORY
Saket started its operations as Saket Builders in the year 1989 and within a short span of
time became an acclaimed name in real estate. The early 90s saw the company grow
manifolds and diversify into several spheres of realty.
From the year 1995 onwards, Saket Builders came to be known as Saket Engineers. It
created waves by pioneering innovative and never-before building and lifestyle concepts
in Hyderabad. They were one of the firsts to introduce the concepts of integrate township,
seamless gated community, custom designed homes, industrial and commercial structures;
and more recently, the 25-storied high-rise and the active adult retirement home.
MISSION
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To redefine living concepts with aesthetically designed homes and innovative ideas. And
to provide amenities that breakthrough from the regular ones that feature in other projects.
VISION
Providing comprehensive and integrated services for the development and management of residential, commercial and recreational properties and infrastructure.
VALUES
Living up to the trust of all stakeholders of Saket Engineers - customers, employees,
associates/vendors and shareholders.
MANAGING DIRECTOR'S MESSAGE
Our customers are for life. I owe the success of our team to our customers who believed
in us and encouraged Saket Engineers as a pioneer and innovator. We promise to come up
with newer ideas and living concepts that enhance the quality of life. Each of our customers motivates us to build a home that is special and different. It is our business to
go beyond their expectations. And of course, it is our pleasure too.
- T. Radha Krishna Member - MIE, MGS, MACCE, MICI, CII, BAI and Rotary Club of Hyderabad
Secretary – APREDA
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AWARDS
‘Saket Township’ was awarded the Best Project for the year 2001 by Andhra Pradesh
Real Estate Developers Association (APREDA).
CERTIFICATIONS & MEMBERSHIPS
The First developer in A.P. certified with
• ISO 9001 : 2000
• ISO 14000, ISO 18000 (in certification process)
• Member, Confederation of Indian Industry (CII)
• Life Member – APREDA
• Life Member – Hyderabad Management Association (HMA)
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Our projects reveal our thoughts and concern.
• A living space with world-class amenities is more important than providing a mere
luxury house
• Saving your time means making your life easy. Our ventures are quite accessible
from the happening places and commercial areas
• Our townships promise a quality lifestyle tailored to suit every budget
• Custom Designed Homes ensure that you get the space of your dreams
• A home must fulfill the needs and interests of Senior Citizens
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Ongoing Projects Upcoming Projects Completed Projects
Saket at Gowdavally
Independent Villasnear Kompally/ Bahadurpally
Saket near Kollur
Integrated Township, 2 kms off
ORR
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SERVICES
Contract Constructions
Works on concept to completion:
We undertake projects and work on them from concept to completion. We have
successfully completed Saket Township and Saket Mithila. Our area of work included
conceptualisation, designing, marketing and construction.
Bidding:
The contract work can also be in the form of pure contract wherein we bid for the projects
based on merit.
Contract construction for third party:
Saket undertakes joint development of projects with land owners.
Property Management Services
Whether it is office suites or multi-occupied high-rise office blocks, our service rangesfrom finding ideal location for the project to full portfolio management.
Our experienced team will help you find a suitable place for your business needs, whereyou can have easy access to the business associates and ancillary support departments.
Our consultancy and construction services include advice on customising the office space
to the changing needs, building and managing the construction.
When it comes to residential property management, Saket’s services for the individuals
and groups include customised building as per the needs of client, developing property jointly, etc.
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Services Offered to Corporates
1. Architectural & Structural
2. Consultancy
3. Construction Management Services
4. Construction Services
Services Offered to Individuals
1. Joint Development of Land
2. Outright Purchase
3. Other Unique Concepts
Services Offered to the Group of Individuals
1. Group Housing Projects
2. Concept to Completion of Project
3. Identification of Land
4. Construction of Flats/Row Houses/Independent Houses
5. Development of Infrastructure and Construction of Buildings
FINANCIAL SUPPORT
You dream home at Saket Projects will be yours now. Saket helps you get financialassistance to own your home. Saket’s association with well known financial institutions
like HDFC and many such other public/private sector banks makes it possible for you to
get easy finance based on your financial resources.
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Housing Finance Companies
HDFC
HDFC Limited is the leading housing finance company in India
helping Indians experience the joy of home ownership. Having
commenced operations nearly three decades ago in 1977, our objective, from the
beginning has been to enhance residential housing stock and promote home ownership.
Today, nearly three million satisfied customers whose dream we helped realise, stand
testimony to our success. Now, our offerings range from hassle-free home loans and
deposit products, to property related services. We also offer specialised financial services
to our customer base through partnerships with some of the best financial institutions
worldwide.
In Andhra Pradesh, HDFC has completed 25 years of operations and presently has a
network of 10 offices across the state.
Contact Address
A. Naveen Kumar
Mobile: +91 98497 13141
email: [email protected]
Corporate Social Resposibilities
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Saket has been actively responding to and donating for the social causes, in
the surrounding areas of its projects.
The company is putting in greater efforts in the areas of education and
healthcare by providing help to the needy children and the specially abled.
The residents of Saket Pranaam will further help the cause, with its active
involvement in social activities.
SAKET ENGINEERS PVT. LTD.
Registered Office No:
47, III Main Area Gangangar Mill Area Bangalorre-560032
Corporate Office No:
1-31/A, SAKET, KAPRA, ECIL POST,
HYDERABAD - 500 062.
ANDHRA PRADESH
I N D I A.
Phone No. : 040 - 2712 3334
Fax No. : 2712 8848
email: [email protected], [email protected],
website : www.saketgroup.com
THEORITICAL ASPECTS
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EMPLOYEE DATA MANAGEMENT:
Data organization is critical to optimal data use. Consequently, it is
important to organize data in such a manner as to reflect business operations
and practices. As such, careful consideration should be given to content,
access, logical structure, and physical organization.
Content refers to what data are going to be collected. Access
refers to the users that data are provided to when appropriate. Logical
structure refers to how the data will be arranged. Physical structure refers to
where the data will be located.
The HR Data Manager is a flexible solution designed to put
employee data at the fingertips of the Human Resources professional or
Business Owner. HR Data Manager allows you to track key employee
information including demographics, position history, compensation history,
certifications, reminders, evaluations, and much more. The HR Data
Manager was written in Microsoft Access to provide a flexible relational
data model for your employee information.
The Standard Edition will meet most organization's needs. For
those who want more, the Full Source Edition is available. This edition
provides you with all the source code and files used to develop the
application so you can customize it the way you want. Don't have an Access
developer on staff? We can make customizations for you.
The Employee Data Management has been designed with a
view of integrating all HR related functions right from creating positions to
employee pensions.
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Data related like organization details, designation, department,
leaves, pays, pay dates, holidays, taxation, deductions etc. It allows the
authorized administrators to modify master data subject to validation.
EDM is basically about collection of employee details. EDM would be
essential in creating the condensed format of softcopy of entire employee
details which are to be “Confidentially Maintained” by HR.
This would be useful in segregation of personal files of employees
which in turn would be used for any sort of HR activity related to the
employee Data are organized in a hierarchy that begins with the smallest
piece of data used by a computer—for purposes of this discussion, a single
character such as a letter or number. Characters form fields such as names,
telephone numbers, addresses, and purchases. A collection of fields makes
up a record. A collection of records is referred to as a file. Integrated and
related files make up a database.
An entity is a class of people, objects, or places for which data are
stored or collected. Examples include employees and customers.
Consequently, data are stored as entities, such as an employee database and a
customer database. An attribute is a characteristic of an entity. For example,
the name of a customer is an attribute of a customer. A specific value of an
attribute is referred to as a data item. That is, data items are found in fields.
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The traditional approach to data management consists of
maintaining separate data files for each application. For example, an
employee file would be maintained for payroll purposes, while an additional
employee file might be maintained for newsletter purposes. One or more data
files are created for each application. However, duplicated files results in
data redundancy. The problem with data redundancy is the possibility that
updates are accomplished in one file but not in another, resulting in a lack of
data integrity. Likewise, maintaining separate files is generally inefficient
because the work of updating and managing the files is duplicated for each
separate file that exists. To overcome potential problems with traditional data
management, the database approach was developed.
The database approach is such that multiple business applications
access the same database. Consequently, file updates are not required of
multiple files. Updates can be accomplished in the common database, thus
improving data integrity and eliminating redundancy. The database approach
provides the opportunity to share data, as well as information sources.
Additional software is required to implement the database
approach to data management. A database management system (DBMS) is
needed. A DBMS consists of a group of programs that are used in an
interface between a database and the user, or between the database and the
application program.
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TECHNOLOGY USED IN EDM:
It is a 3-Tier system. It uses Ms-SQL server, a Robust RDBMS,
for its database backend.
The middle tier comprises of Embedded Business Logic
encapsulated using .COM and . NET technologies. This makes the system
highly secure, easily maintainable, and extremely fast in communication.
The front end comprises of windows forms that are intuitive and
user friendly. This ensures that process complexity is hidden from the user
who interacts with the system with this simple interface.
Data Integration gives you THE POWER TO KNOW® how to
quickly attain and manage consistent and trusted data throughout the
organization. We offer a comprehensive data integration solution that
provides organizations with the flexibility, reliability and agility to respond
quickly to new data integration requirements, consolidate vendors,
standardize on one integration solution and reduce the overall cost of data
integration.
Many companies are spending thousands of dollars investing in
human resources software to make employee data management easier and
work better for the employee and payroll personnel.
Utilize the Employee Data Management system to:
Do much more than a regular time clock
Have employees log in displaying their photo and requiring a password for
security
Monitor employee times more efficiently
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Provide employees with a better way of tracking vacation, sick days and any
time off
Eliminate time fraud...saving the company money
Speed up and make easier the payroll process
Get accurate and professional time sheet reports from employees
Send messages to other employees (meetings, company policies, personal
messages, etc.)
Enter employee performance evaluations
Allow job applicants to apply on-line
Post employment opportunities
Advertise personal items for sale
Access the IN/OUT screen and view employees that are in or out of the
office
Make time-off requests (vacation), on-line and wait for supervisor approval
Allow employees access only to the areas designated by their supervisor
Access professional reports, including:
Daily Times
Monthly Times
Time Off
Access Rights
In/Out List
Vacation Requests
Job Postings
Employee Bulletin
And more with the Employee Data Management System you can take
control of your Human Resources and personnel management. Advanced
features make this program both flexible and easy-to-use!
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CHARACTERISTICS OF VALUABLE INFORMATION:
In order for information to be valuable it must have the following
characteristics, as adapted from Ralph M. Stair's book, Principles of
Information Systems:
Accurate : Accurate information is free from error.
Complete : Complete information contains all of the important facts.
Economical : Information should be relatively inexpensive to produce.
Flexible : Flexible information can be used for a variety of purposes, not
just one.
Reliable : Reliable information is dependable information.
Relevant : Relevant information is important to the decision-maker.
Simple : Information should be simple to find and understand.
Timely : Timely information is readily available when needed.
Verifiable : Verifiable information can be checked to make sure it is
accurate.
EMPLOYEE RECORD KEEPING:
Each employer is required to keep certain labor records.
Previous sections of this handbook describe the requirements. Employers can
use the records to comply with applicable laws and regulations and for
various business management purposes. Employers should keep each
employee's information on file for at least five years after retirement,
resignation or dismissal. Payroll records should stay on file at least five
years.
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TYPES OF RECORDS NEEDED:
Employee records fall into three general categories: hiring, payroll and
performance. Employers consolidate data from some of these records for:
quarterly and annual reports to responsible agencies, tax filing and the
issuing of W-2 forms to employees. Some sample record keeping forms are
included at the end of this section. Responsible agencies do not specify
record keeping forms for use by employers. The records may be kept by
hand or computerized.
I. HIRING:
JOB DESCRIPTION
Effectively developed, job descriptions are communication tools that are
significant in your organization's success. Poorly written job descriptions, on
the other hand, add to workplace confusion, hurt communication, and make
people feel as if they don't know what is expected from them.
Job descriptions are written statements that describe the duties,
responsibilities, required qualifications, and reporting relationships of a
particular job. Job descriptions are based on objective information obtained
through job analysis, an understanding of the competencies and skills
required to accomplish needed tasks, and the needs of the organization to
produce work. Job descriptions clearly identify and spell out the
responsibilities of a specific job. Job descriptions also include information
about working conditions, tools, equipment used, knowledge and skills
needed, and relationships with other positions. Still uncertain about the value
of job descriptions? Consider these tips about employee job descriptions
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Job descriptions provide an opportunity to clearly communicate picture.
Whether you're a small business or a large, multi-site organization, well-
written job descriptions will help you align employee direction. Alignment
of the people you employ with your goals, vision, and mission spells success
for your organization. As a leader, you assure the inter functioning of all the
different positions and roles needed to get the job done for the customer.
Job descriptions set clear expectations for what you expect from people.
According to Ferdinand Fournier in Why Don't Employees Do What They're
Supposed to do and What to Do about It," (see sidebar) this is the first place
to look if people aren't doing what you want them to do. He says you need to
make certain that they clearly understand your expectations. This
understanding starts with the job description.
Job descriptions help you cover all your legal bases. Whether you're
recruiting new employees or posting jobs for internal applicants, job
descriptions tell the candidate exactly what you want in your selected person.
Clear job descriptions can help you select your preferred candidates and
address the issues and questions of those people who were not selected.
Well-written job descriptions help organization employees, who must work
with the person hired, understand the boundaries of the person's
responsibilities.
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People who have been involved in the hiring process are more likely
to support the success of the new employee or promoted co-worker.
Developing job descriptions is an easy way to involve people in your
organization's success. Job descriptions help the employee of his or her
specific tasks and responsibilities. Job descriptions also help with performance evaluations and documentation of disciplinary actions. Job
descriptions can also be useful for establishing the correct job classification
category for Workers' Compensation filings.
OFFER LETTER:
APPLICATION FORM:
An employer should keep on file both the application forms of those hiredand not hire
INTERVIEW RECORDS:
All interview records and notes taken during interviews should be kept on
file
EMPLOYEE DATA SHEET:
The employee data sheet should contain such basic information
as name, address, phone number, birth date, gender and social security
number. Dates of hiring, change in wage rates, dismissal and reasons for
separation could be kept on this form. A sample form has been developed
that meets the requirements of the Fair Labor Standards Act and
Unemployment Insurance as explained in respective chapters of this
handbook.
The HR Records & Data Management Department in the Office
of Human Resources is responsible for the personnel records of all SPA
employees and for advising departments on the State and University law and
policy concerning the privacy of personnel records. HR Records & Data
Management reviews requests for access to, or disclosure of, a personnel
record and releases this information as provided in State law.
PERSONNEL FILES:
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A personnel file consists of information relating to the individual's:
Personal demographics
Application
Selection or non selection for employment Promotions, demotions,
reassignments, transfers Leave Salary Suspensions and/or other formaldisciplinary actions Termination or separation, or other information relating
to an employee's work in the company.
Line 01:
Line 02
OLD ER field
Name
NEW ER Field
Name
Definition/Instruction
Employee
Name (Last,
First, M.I)
Employee Name
(Last, First, M.I,
Suffix)
Complete the name field in the format
of Last, First, Middle Initial, and
Suffix (if applicable). Must be
identical to the employee’s Social
Security Card.
Sex Gender Male or Female (M or F)
Social
Security
Number
Social Security
Number
9 digit number, no need to include
dashes when completing form.
Date of Hire Date First Hired Original University of Pittsburgh hires
date.
--- Latest Start Date Start date of current period of
employment (If the University has
never employed the person, then this
date should be completed as the same
date as the Date First Hired field.
Birth Date Birth Date Date of birth.
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OLD ER
field Name
NEW ER Field
Name
Definition/Instruction
--- Marital Status Captured for Benefits eligibility purposes
only. Does not affect taxes.
M – Married
S – Single
Race Ethnic Origin Replaces old Race code with descriptions:
American Indian or Alaskan Native
Asian or Pacific Islander
Black, Hispanic,White,Unknown
Citizen
(Alpha)
Nationality Citizenship – “US Citizen” is the default
value if none selected.
Permanent Resident, Nonimmigrant, Refugee
US Citizen
Visa Type Visa Type The State Department is the entity of the U.S.
Government that is chiefly responsible for
determining eligibility and issuing the type of
visas for entry to the US. Visas are not issued
through the Immigration and Naturalization
Service. Visas are either immigrant and
nonimmigrant classifications or the number is
assigned at the time the visa is issued. See
link on back of the ER to access LOV.
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REQUIRED DOCUMENTS:
In this certain documents has to be collected from the employees. They have
to be kept very carefully. The document need to be collected is as follows:Educational certificates
Address proofs
Pass port size photos
Family photo (for ESI)
Experience certificates
Pay slips (of previous company)
NEW REPORTING SUBMISSIONS:Employers must submit a New-Hire report for all employees who are hired
or re-hired as outlined in the "New Hire Reporting" chapter of this handbook.
PUBLIC INFORMATION :
HR Records & Data Management is required to maintain public information
for personnel files. Public Information includes the employee's:
Name:
Age (not date of birth)
Current department
Date of original employment with the company
Current classification title
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Current salary
Date and amount of most recent change in salary
Date of most recent promotion, demotion, transfer, suspension, separation, or
other change in position classification.
APPOINTMENT LETTER:
The Appointment letter captures the same information and looks almost
identical to each other, with the exception of Costing information required on
the Appointment letter. The new forms are segregated into distinct sections
to capture data. The flow of the data on both forms is consistent with the
order in which the information will be entered into the system. The
following information has to mention in the letter
Name 1
Name 2
Issuing date
Date of joining
Designation
CTC
CTC break upsTerms & Conditions
The new forms maintain line numbers for ease of locating information on the
form.
There is a “Signature” section as well as a “Remarks” section on both the
Employee Record and Appointment forms similar to those sections today.
Forms Instructions:
Instructions and explanations for certain fields are located on the backside of
the forms, similar to the instructions today.The instructions are broken out by line numbers, and any field within a
certain line number that requires explanation is included on the back of the
form. The instructions may include field definitions, lists of values that must
be selected for an appropriate field, and website links to find further
information about a particular field.
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Note - Not all fields on the forms are listed and described on the back; only
those fields that require further explanation/instruction are included
JOINING FORMALITIES :
Once the candidate is selected the HR department should give the
following to the employee. Before that those are supposed to be made into
duel sets. They are as follows:
Appointment letter
Employee data sheet
Bank application form
ESI (employee state insurance)
Provident fund
NISSN (national social security number) etc..
II. PAYROLL RECORD:
PAYROLL MANAGEMENT:
Payroll Management is the linchpin to most of the information an
organization has regarding its employees. While many organizations espouse
to using Human Resource Information Systems (HRIS), the reality is
somewhat different. Current technology and software packages allow
employers to store a vast array of inter-related information about employees.
However, much of this information is not viewed as critical, and thereforeoften overlooked. Basic employee information must however be kept for
payroll purposes. This will also form the basis for any other HR related
information. Information recorded will include:
1) Name,
2) Address,
3) Date Of Birth
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4) Country Of Birth
5) Maritual Status
6) Salary
Much of this is gathered when an employee is first registered on the payroll,
but why is this important? Human resources can utilize this information to
produce workforce profiles such as age, salary distribution, geographic
location, and service length. All of these allow for greater HR planning. It is
therefore imperative that payroll and HR have a clear line of communication.
This however is just the tip of the iceberg. Other reasons for ensuring clear
communication between HR and payroll are:
* HR relies on payroll for historic information for reporting purposes, annual
reports etc.
* Any plans to change award or enterprise agreement conditions must
include input from the payroll area.
Some payroll systems may not be capable of managing initiatives such as
salary sacrificing, share schemes, or international employment. Any changes
to conditions can result in higher payroll costs due to inefficient ‘work-
around’ or an increased need for payroll resources.
EMPLOYEE FIELD/TIME RECORD:
Some type of detailed field or time record is needed for each employee. This
record is needed for pay purposes if wages are based on piecework or hourly
rates as well as for labor management. The information may also be needed
to meet requirements of the Fair Labor Standards Act, including minimum
wage requirements; unemployment insurance; or workers' compensation.
Attendance can be recorded either through manual entry or any other
automated systems like biometric system, swipe cards, etc.
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STATEMENT OF EARNINGS:
A summary record of earnings and deductions should be provided to the
employee for each pay period. The statement should show how the gross
earnings were calculated. For example, show gross wages earned, i.e., hourly
rate multiplied by the number of hours worked or piecework units multiplied
by the rate per unit; and deductions, i.e., income taxes, social security,
insurance or retirement.
NOTE: It is recommended that those employers paying by piece rate use a
weekly pay period. This helps insure that the minimum wage standard is
being met on a weekly basis in accordance with minimum wage
requirements
REMUNERATION:
Remuneration is the compensation an employee receives in return for his or
her contribution to the organization. Remuneration occupies an important
place in life of an employee. His or Her standard of living, status in the
society, motivation, loyalty, and productivity depends upon the remuneration
he or she receives. For the employee too, employee remuneration is
significant because of its contribution to the cost of production. For HRM
too, employee remuneration is a major function. The HR specialist has a
difficult task of fixing wages and wage differentials acceptable to employees
and their leaders.
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COMPONENTS OF REMUNERATION:
SALARY:
Salary is the first component of remuneration. Salary is supposed to be
determined through job evaluation and services as the basis for the other types of benefits. But job evaluation may be only a partial solution because
employees must be paid for their capabilities – for what they can do – rather
than for job demands. This is the reason why norms of wage and salary are
generally not observed while fixing salaries for employees.
REMUNERATION
SALAR
Y
COMMISSIO
N
BONUS
INCENTIVE
SPERKS
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BONUS:
Bonus plays an important role in payment programmes. This type pf
incentive is usually short-term (annual) and is based on performance. For this
reason, the definition of performance is crucial.
COMMISSION:
Some companies pay commission to their executives and going by figures,
commission constitutes a major share in employee remuneration. According
to companies act, an undertaking may pay around 11 percent of its profit as
commission. The actual break up in each case is to be approved by AGM.
PREQUISITES:
Perks constitute a major source of income for executives. In addition to the
normally allowed perks like provident fund, gratuity and like, employees
enjoy special parking, plush office, vacation travel, membership in clubs and
well – furnished houses. Perks take care of all possible needs. Employees are
really required to spend money from their pockets. Their
holidays, servants, telephone bills and even electricity and gas bills are taken
care of by their companies.
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INDIVIDUAL PAYROLL RECORD:
A permanent record for each employee is needed for filing annual social
security forms, income tax forms, and keeping a running total of earnings
and deductions. The system could be a separate page for each person in a
loose-leaf notebook or a commercially prepared ledger sheet. The record
should also reflect accumulated/used vacation and sick leave. Federal and
Ohio taxes may need to be deposited periodically as outlined in the previous
handbook sections on Federal Income Tax Withholding and Ohio Income
Tax Withholding. Monitoring withholdings is necessary to meet deposit
requirements. A more complicated form may be used when dealing with
employees that are sometimes exempt from overtime pay.
VACATION, SICK TIME EARNED AND USED:
This should be a part of each employee's statement of earnings, but a
separate file may be kept for each employee. Written guidelines for sick
leave and vacation help both employers and employees. Employers who are
covered by the Family and Medical Leave Act should keep those files for
each employee as well.
WORKER’S COMPENSATION FILING REPORTS:
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AUTO SYNC:
Provides a faster way to synchronize all HR data through out the
organization. When an employee is transferred to another location, his or her
own records also travel to new location.
No matter how many branch offices the organization have across the globe
EDM ensures that right information is available to right people, at right time,
at right place.
INFO-SECURITY:
Protects valuable data. No user can edit or view data that is not meant for his
or her own use except the authorized personnel.
TAXATION:
Compute tax due based on prevalent taxation laws. Validate computed
returns through TDS filling form
REPORTS:
Regular reports like Attendance, Overtime, Achievements, Advances, Loans,
etc. are prepared.
Overall HR costs, Employee cost to the Company, Departmental cost,
Income Expenditure Analysis etc.
Provides Project estimates and actual analysis along with graphical
representation in form of charts.
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III. PERFORMANCE RECORDS:
PERFORMANCE APPRAISAL
An organization’s goals can be achieved only when people put in their best
efforts. How to ascertain whether an employee has shown his or her best
performance on a given job? The answer is performance appraisal. Employee
assessment is one of the fundamental jobs of HRM, but not
an easy one though. It is the systematic evaluation of the individual with
respect to his or her performance on the job and his or her potential for
development.
EVALUATIONS:
Employers should regularly conduct formal evaluations of all employees and
keep the evaluations in the employees' files.
TRAINING AND ORIENTATION RECEIVED:
Orientation and training dates, content and lengths of time should be
recorded. These requirements include records of training and accident
records related to regulations. The orientation program should be give to the
new employees. The entire record of the training classes conducted and the
number of employees attended show made into records. This will for future
planning process.
DISCIPLINARY ACTIONS RECORD:
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All disciplinary action should be documented. Employee behavior causing
the discipline and action taken should be recorded. For example, in dealing
with tardiness, the employer should record dates the employee was late, the
time work was to begin and the time the employee arrived.
Employers should also document conversations with the employee related to
the tardiness and dates/times when disciplinary actions were taken. Copies of
written disciplinary warnings given an employee should be kept on file.
Progressive discipline practices may allow an employee's file to be purged of
records of disciplinary action after a specified period of time with no further
violation of rules and regulations
ASSISTANCE WITH PAYROLL & RECOED KEEPING:
Engaging the services of a payroll company can greatly reduce
time devoted to record keeping and payroll processes. Employers with even a
small number of employees often find a payroll service an excellent way of
reducing their frustration with forms, reports and other guidelines. The
payroll companies stay abreast of all changes in forms and reporting
requirements. Basic services vary by company. For example, some complete
worker’s compensation reports every six months. Some charge based on
turnaround times. Employers hiring an outside firm to do their payroll will
routinely receive summary reports. The yellow pages list payroll companies
doing business in the local community.
Some accounting computer software packages include payroll
options. These software packages assist the farm employer in managing,
retrieving and using employee records. Although switching to acomputerized record system can be quite time consuming, the longer-run
convenience makes the change justifiable for many farm employers. Check
writing and report generation features of payroll software are especially
important time aspects.
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STAGES OF EDM:
• Identify sources of data
• Collect and analyze entities for data (Name, Code, Phone No.etc)
• Appoint data stewards(Representatives from business users of data)
• Knowledge and Authorithy to make decisions on how the data is
maintained,what it contains.
• Decide what attributes,entities,to be included.
• Need to buy or build tools to create data lists by
cleaning,transforming,and merging the data.
• Exposing the data to application and provide processes to manage and
maintain the employee data.
• Generate and test data i.e,tools purchased or developed are used to
merge data and requires manual inspection to ensure that data is
correct and consistent.
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OBJECTIVES OF EDM:
• To understand various employees nature,seeking at certain stage
after joining the company.
• To know the number of employees working in a company.
• To document and compile the data of the employee at the time of
joining the organisation.
• To audit and generate the report on complete and incomplete.
• Maintainind the data of employees after joining the company.
LIMITATIONS:
• Follow-up action was a big trouble as some of the candidates did not
cooperate with us.
• Husys is a consultancy firm with yet a busy schedule, thus it enclosed
in it a lot more to discover, which demanded more of time.
• Entering the data of the employee in the system and maintaining the
records.
• Checking for the full details of the employees and arranging them in
order.
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• Document collection and file maintenance for the HR-DESK
demanded continuous follow-up process as some employees went out
of station.
PURPOSE AND IMPORTANCE:
There are three reasons why proper record keeping is a
requirement for employers.The first is simply that it makes good business
sense to have accurate information handy and organized when you want to
use it.
The second reason is that most business owners and
managers will eventually encounter the need to produce documentation
about employee performance and work history. Having the proper records to
retrieve is vital when the need presents itself.
And, the third reason, some employee records are required
by federal or state governments and must be kept somewhere. Organizing
them by employees name makes access easy.
There are some important cautions to be given about the
subject of identifiable employee information. Generally, state laws permit
employees the right to examine their personal employment records. This
simply allows individuals the opportunity to confirm information in the file
and identify any specific information which is believed to be incorrect.
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For employees (someone you have put on your payroll),
it is necessary to have information in the personnel file which would be
considered illegal to gather prior to the job offer being made. For example,
you need a birth date to enroll your employee in health insurance and life
insurance programs. As long as such information is used for legitimate
purposes, employers will have no problem. You may find your state laws
further protect against identifying marital status, living arrangements,
medical history, arrest records or other personal characteristics. Part of being
a professional business manager is keeping quality professional records.
Take a look at your organization’s practices and find out if you have what
you need. If not, plan to get it. It will save you trouble in the long run.
The Health Insurance Portability and Accountability Act of 1996
requires employers and health care providers to protect medical records as
confidential, separate and apart from other business records.
That means we may no longer retain medical information in a personnel file.
Here are some examples of information you should extract from your
personnel files and place in separately protected files as medical information:
Health insurance application form
Life insurance application form
Request for medical leave of absence regardless of reason
Personal accident reports
Workers’ compensation report of injury or illness
Injury and illness report.
Any other form or document which contains private medical Information.
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SCOPE OF STUDY
The Scope of Employee Data Management is too wide and vast. It includes
major activites related to the various employees working in an
organization.Some of the major important activities are as follows.
Job Satisfaction
Employee Perfomance
Employee Safety
Employee Relations
Employee effort to improve the growth of Organization.
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ANALYSIS
WORK ANALYSIS:
DATE: 02nd Dec’10 – 08th Dec’10
Theoretical analysis (orientation classes):
About Saket, HR role, major industrial segments, challenges of HR,
employee relation, performance management system, training and
development and basic HR skills.
DATE: 9th Dec’10 – 15th Dec’10
Assignment (HR functions of various companies)
Collected information on HR function/operations from various companies. In
this we collected information like how the HR department works, if there is
no HR department then who is responsible for recruiting the employees.
Prepared PPT on the same topic and gave presentation
DATE: 16th Dec’10 –20th Dec’10
Data recordingIt includes:
Given codes to the employee sheets and arranged them in order.
Entering the employee information in the system according to the serial
codes. Some employee sheets were missing for them we wrote the code
number and placed the file in the folder. We entered as No EDS in the
system. We had entered 100 employee sheets in a day.
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We need to enter the details like name 1, name 2(sur), Address1, address2,
emergency address, contact number, emergency number, experience details,
additional qualifications, hobbies, blood group, date of joining, educational
qualifications, father name, etc….
DATE: 21st Dec’10 – 25th Dec’10
Same work continued as there were 900 employee details has to be entered.
Attended class on employee data management
DATE: 26th Dec’10 – 31st Dec’10
We had entered 100 employee sheets in a day.
Learnt how the recruitment process will take place
What are the documents need to be collected at the time of recruitment
What are the joining formalities?
DATE: 01st Jan’11 – 13rd Jan’11
Entered the files employees file which belongs to January month. Also
entered the files of employees of February month
HR Desk:
Collected document of all the newly joined employees of Husys’s client
company which is a large nonprofit organization based in India and is
dedicated to urban development and serving the world as a community by
strengthening global communication among individuals. It helps in
maintaining records. Learnt how to maintain personnel files of the
employees of an organization.
A personnel file should contain:
Employee checklist
Employee’s original employment application Prescreening application notes
Employment interview report form
Education verification
Employment verification
Other background verification
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Employment offer letter
Employment agency agreement if hired through an agency
Employment handbook acknowledgement form showing receipt of
Handbook
Checklist from new employee orientation showing subjects covered.
RECORDS:
01. Total Records Entered 700
02. Applications Fully Filled 560
03. No Data Sheets 140
04. Employee’s having Vehicle liscenses 100
05. Family Photos For ESI 500
06. Employees having Their P.G 350
07. Experienced Employees 250
08. Employees Clear in Addresses 200
09. Employees having EmailID’s & Contact Numbers 450
10. Identification Marks Missing 200
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With respect to the above data available with the employees
working in an organisation and based on the information with the available
records we can plot a graph between the total no of employees working in an
organization.
GRAPHICAL REPRESENTATION OF EMPLOYEE DATA
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Collected information on HR function/operations from various companies. In
this we collected information like how the HR department works, if there is
no HR department then who is responsible for recruiting the employees.
Prepared PPT on the same topic and gave presentation.
Have to maintain chronological data of employees according to codes
and to enter the data.
Have learnt the necessary and important documents to be submitted
by an employee before joining the organization.
Have learnt the necessary qualifications to be fulfilled by an
employee in order to work in the organization.
CONCLUSION
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Husys consulting private ltd. is the most cost effective off-shore business
model for human resource from India. It handles the entire data starting from
recruiting the candidates to till their payroll system in future it will be able to
setup any simple to complex business processes at a very reasonable cost.
Husys have been successful in bagging the HR functional outsourcing
contract within 1 month of operation, which meant a great historic
achievement in managing HR function and outsourcing the same and today
they have the people who are synonymous with HR function outsourcing .
Husys consulting provides HR function as holistic as well as strategic HR
outsourcing/consulting partner by design and development of specific/whole
or sub functions of the services based on the organization.
FINDINGS:
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• Master Data can be described by the way that it is
Created,Read,Updated, Deleted and Serched.This cycle is called
“CRUDS” cycle and is different for different data types and
companies.
• How an employee data is created depends largely upon company’s
rules,industry segment and data systems.
• Valuable entities are rarely a challenge to manage.
• As access to data is not always available employers start storing data
in various locations such as spreadsheets etc.
• Investing a lot of time,money,and effort in creating a clean ,consistent
set of data is a wasted effort unless the solution includes tools and
processes to keep data clean and consistent as it is updated.
SUGGESTIONS:
8/8/2019 raidu
http://slidepdf.com/reader/full/raidu 71/72
The most Challenging criteria for the HR is not only to recruit the employees
or not only to managing the organization but also to maintain the record of
the employees very effectively. Therefore, HR professional must also focus
on employee data management.
The HR professional should continuously enhance their HR competencies to
keep pace with the changing environment.
Communicate the findings
Use employee comments,
Determining what policies and practices, if any, need to be changed to
improve employee satisfaction
Identify key conflicting data
Employee information need to be shared across multiple locations,
Data maintained should be correct and consistent
Access to data is not always available and data is stored in various
locations such as spread sheets etc.