RAI - Octane Report 2014
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Transcript of RAI - Octane Report 2014
All Rights Reserved © 2014 :: Octane Marketing Pvt. Ltd.
Punit ModhgilFounder DirectorOctane.in
@modhgil
#ReTechCon14@octanein
Disruptive Forces: India Retail
• Data
• Devices
• Digital
Targeted?
All Rights Reserved © 2014 :: Octane Marketing Pvt. Ltd.
Research Participants: 80 retailers, industry heavyweights to ambitious start-ups. Our research team analysed feedback received from CXOs, Directors, Presidents & Vice-Presidents, Business Heads and Marketing Managers. Reporting metrics were also analyzed for the 900 million plus emails that go through the Octane platform per month
India Retail e-Marketing Study 2014
All Rights Reserved © 2014 :: Octane Marketing Pvt. Ltd.
Type of Retailers: 69% of our respondents being multi-brand retailers and the remaining 31% representing single brand operations
India Retail e-Marketing Study 2014
All Rights Reserved © 2014 :: Octane Marketing Pvt. Ltd.
Primary Marketing Goals for Retailers: 55% of marketers voted Customer Acquisition as primary goal, whereas with the rising competition in the retail market and some consolidation, 26% of marketers voted for Brand Awareness
India Retail e-Marketing Study 2014
All Rights Reserved © 2014 :: Octane Marketing Pvt. Ltd.
India Retail e-Marketing Study 2014
Importance of Email Marketing: 67% marketer said they use the channel of Email Marketing and think it important for their ROI and Customer Engagement. 21% know the importance of email in their marketing cycle and would start engaging with this channel
All Rights Reserved © 2014 :: Octane Marketing Pvt. Ltd.
India Retail e-Marketing Study 2014
Importance of Mobile Devices: 67% respondents saying that mobile devices are important for their marketing plans. 21% said that they use it, however it’s not focused and 12% haven’t yet updated their marketing activities according to mobile platform
All Rights Reserved © 2014 :: Octane Marketing Pvt. Ltd.
Cart Abandonment Program: 11% of the retailers have implemented the cart abandonment program, while 57% of the retailers don’t have any cart abandonment program and 16% of the retailers said that they plan to use this in the near future
India Retail e-Marketing Study 2014
Using Technology for Marketing
Online Marketing Initiatives go Social
Importance of Email Marketing continues
Print gains momentum in Offline
Improving Consumer Engagement
Improving Consumer Engagement
e-Marketing’s contribution to Revenue
How to get the best out of
#EmailMarketing in 2014
• User controlled, Content led
• 100% Opt-in
• TransPromo
• Progressive Profiling & Personalization
How to get the best out of
#EmailMarketing in 2014
• ‘Send’ is 1/3rd of the project
• Programmatic & Not Ad hoc
– Automated triggers
– Part of CRM and not standalone
– Welcome program, Cart Abandonment program, WinBack program, Predictive
• Responsive, responsive, responsive
• Measure, test, measure, test-> A, B, C…
Thank you and let’s continue our conversation…
#ReTechCon14@octanein
octane.in/research