Mr. RAGHU NANDAN

Date of BirthPermanent Address

E-mailPhoneMarital Status

: 20th March, 1985: #78, 5th main, Binny Layout, Behind Attiguppe, Vijayanagar 2nd Stage, Bangalore – 560 040 :rags.nandan313@gmail.com: +91 98867 28313: Married

CAREER OBJECTIVETo be associated with an esteem organization and prove myself as an asset. To be on a continuous learning curve.

CAREER SUMMARY

An MBA graduate from INDIANA UNIVERSITY OF PENNSYLVANIA, USA (2010) majoring under various fields/management subjects under institutional credits/electives.

Over 8 & 1/2 years of experience and proven track record in Sales, Inside Sales, Business Development, Marketing, Training, Promotional Activities, Advertisement, Team Handling, Client/Customer Relationship & Servicing in Banking & Financial Services/IT Software/Real Estate covering UK, American, Indian and Middle East markets.

WORK EXPERIENCE Organization: DAMAC Properties Period: 1.1 years (Feb ’15 – March ‘15)

Location: Dubai, UAEDesignation: Sales Manager

Responsibilities Sourcing potential investors and establish/maintain a good work relationship with them. Building the team, motivating and delivering sales targets on a monthly basis by managing a team of Property

Consultants, Relationship Officers and Relationship Managers. Monitoring sales activities of the team, preparing sales reports, detailed sales forecast and analysing individual

performance of the team members by ensuring a healthy sales pipeline. Understanding the market dynamics & finding new ways of prospecting and implementing it across the team. Exploring International markets by leading the Sales Team for Road shows and Exhibitions Accomplishments.

Organization: Dreamz Infra India Pvt. Ltd Period: 2.1 years (Jan ’13 – Feb ’15) Location: Bangalore, India

Designation: General Manager - Sales & Training

Responsibilities The overall responsibility for generating new sales, drive and maximize service revenue through selling/up-

selling of variable services through prospecting and enquiry handling within the local market in order to exceed set targets, whilst growing and retaining existing customers by delivering exceptional customer service.

Responsible to handle a team that attract, develop and retain the existing customer relationships in turn driving the overall profitability of the company.

Clear communication of company’s performance and team objectives on a regular basis through weekly/monthly team meetings with team members by setting performance goals, individual targets and timelines for completion.

Responsible for recruiting, inducting and training, managing, motivating, developing and leading a new team. Other than my team members, sit along with all the Sales Executives, Sales Managers, Area Sales Managers,

Customer Care and Client Relationship (CRM) teams to understand their behaviour with the customers and analyze what they are lacking in and helping them to get better with the same.

Was given the Best Achiever award for the Overall performance within two months of joining the organization.

Organization: Oracle India Pvt. Ltd Period: 1.10 years (Mar ’11 – Dec ’12) Location: Bangalore, India

Designation: Business Development Manager (US Public Sector Accounts, Federal Agencies)

Responsibilities Responsible for handling the team that identifies and generates new business through sales activities such as cold

calls, emails, prospecting, account analysis, territory planning, market research, networking sites etc, New account development - identifying prospective customer needs and developing innovative solutions.

Work directly with CIO’s, CTO’s, CISO’s and all ‘C’ level & VP level people by reinforcing the value of the technology to the customer’s overall business pain and/or strategic opportunities.

Understanding complex IT architecture and help clients make optimum use of existing resources to create a more scalable and secure IT environment for higher availability, better performance

ACHIEVEMENTS Certified Oracle Database 11g Sales Specialist Successfully completed the SANDLERS sales training Always been a consistent performer quarter by quarter Was part of the BEST team that created “HISTORY OF PUBLIC SECTOR” accounts

Organization: HSBC Global Resourcing, GSC Period: 3.7 years (Jan ’06 - Aug ’09) Location: Bangalore, India

Designation: Customer/Client Sales & Service Executive (Banking & Financial services), UK Operations

Responsibilities Electronically processing data pertaining to banking & financial transaction from HSBC by serving and catering

to a variety of the banking/business banking & financial requirements for the customers/premier customers & the HSBC branches based in the UK.

Account Set-Up, Name and Address Maintenance, processing Mortgage, Credit Card, Insurance & lending product applications and several other activities.

Providing leads by analyzing the customers’ account and identifying and suggesting suitable products to the clients resulting in improving the contribution and client base.

Presentations & Training on SALES & process knowledge for the new & needy employees.

ACHIEVEMENTS Was awarded the “Customer Sales & Service Champ” for achieving the highest & exceeding Sales Points in

Nov ’06. Has been a proud Winner of the “ELITE 100 club” for HSBC GLOBAL SERVICE CENTRES across the globe

for the year 2007 and the Semi-finalist in 2006. Was awarded the “Sales Icon” for securing the highest & exceeding Sales Points and “Best Achiever” for

exceeding all the Job Objectives in 1st Quarter ,2nd Quarter & 3rd Quarter of 2007 Was part of the “Best team of the Quarter” in the Process for the 2nd Quarter in 2007 and 1st Quarter, 2nd

Quarter & 3rd Quarter in 2008 Was awarded the monthly “SUPERSTAR” for achieving excellence in all the areas of key performance

parameters for the months of MARCH, MAY, JUNE, AUGUST & NOVEMBER 2007

EDUCATIONAL QUALIFICATION

YEAR OF PASSING DEGREE INSTITUTE2010 Master of Business Administration

(MBA)Indiana University of Pennsylvania,Indiana, U.S.A

2007 Bachelor of Business Management(BBM)

Dayananda Sagar CollegeBangalore, India

2003 Pre-University Course Surana College Bangalore, India

2001 SSLC National High School Bangalore, India

CORE COMPETENCIES

Cases, reports and researches done at the Post Graduate level in the following fields/management subjects under Institutional Electives/Credits

Operations Management Marketing Research & Management (MARKETING) Data analysis & Decision Making (DADM)

ADDITIONAL INFORMATION

Proficient in MS-Office (Word, Excel, PowerPoint). Languages known: English, Hindi, Kannada and Tamil.

(Raghu Nandan)