Quote to Cash (Q2C) Overview

GLOSSARY

• Why Working Capital Matters• Quote to Cash Process• Dispute Management

Working Capital measures the time between outlay of cash and cash recovery. The shorter the cycles, the less time capital is tied up in the business process

Improving Receivables performance is worth the effort – collecting cash one day earlier reduces Working Capital by $ X

Working Capital Management is often misperceived as only a financial issue

A sound Q2C improvement initiative involves several areas within the organization

Dispute Management – what is a dispute?

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The objective and importance of Dispute Management

Dispute management is cross functional and complex