Quick and dirty introduction to SEO & PPC
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Copyright. All Rights Reserved Pierce Communications. 2012
A quick & dirty introduction to SEO and PPC Barry Adams Pierce Communications
Copyright. All Rights Reserved Pierce Communications. 2012
Copyright. All Rights Reserved Pierce Communications. 2012
Barry Adams
• Digital Services Director at Pierce Communications
• Built my first website in 1995, started my career in all things online in 1997
• Dutch (yes, really)
• Previous employers include; Philips Electronics
Honeywell
Quotezone
Independent News & Media (Belfast Telegraph)
• Editor for StateofSearch.com
• Guest lecturer for University of Ulster, Digital Marketing Institute
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SEO: Search Engine Optimisation
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Definition of SEO:
Wikipedia: Search engine optimization (SEO) is the process of improving the visibility of a website or a web page in search engines via the "natural" or un-paid ("organic" or "algorithmic") search results.
Getting more relevant traffic to websites via search engines' organic results.
Search Engine Optimisation
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Search Engine Results Page (SERP)
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Organic (natural) results
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Advertising (PPC – Google AdWords)
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Why is SEO important?
Search Engine Usage
89% of all online purchases in the UK begin with a search
92% of all UK Internet users choose Google as their preferred search engine
Organic search results receive over 75% of all clicks
91% of users do not look past the first page of search results
Worldwide Internet Usage
Over 2 billion users online
150 billion searches a month (that’s more than 56,000 searches/second)
51.4 milion users (82.5% of the population)
In April 2010, Google received 4.1 billion search page views in the UK
The UK internet economy is worth £121 billion = 8.3% of UK gross domestic product
UK Internet Usage
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UK Search Engine Market Shares
Google Bing Yahoo! AOL Ask Other
SE Market Share
Google 92 %
Bing 4 %
Yahoo! 2 %
AOL 0.5%
Ask 0.5%
Other 1 %
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Clickthrough rates (CTR) on search engine results:
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SEO is about two things:
Relevance Authority
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Relevance & Authority:
Keywords Links
Keywords match a search query to a webpage.
Links determine which webpage ranks highest.
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The SEO process:
Keyword Research
On-Page Optimisation
Linkbuilding
Find the right keywords to optimise for
Implement those keywords on the website Make the website search-engine friendly
Build links to the website to increase its authority
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The Long Tail of search words
Source: http://www.seomoz.org/blog/illustrating-the-long-tail
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Google Adwords Keyword Tool – http://adwords.google.com/select/KeywordToolExternal
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Google Insights for Search – http://www.google.com/insights/search/
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Google Suggest
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On-Page Optimisation
Title tags
Meta Description tags
Headlines and paragraph structure
Body text
Image alt attributes
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URLs
Internal links
Sitemap (HTML and XML)
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Elements to be optimised:
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On-Page Optimisation
<title>Pierce Communications - Design,
Marketing, Digital, Print</title>
• Put your focus keywords in your title, and include your brand name (use separators like hyphens – and pipes | )
• Keep it short – 65-70 characters
• Unique title for every page on your website
Title tag +
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On-Page Optimisation
<meta name=‘description’ content=‘Pierce Communications is a
leading marketing services agency based in Belfast,
Northern Ireland. Services include print design, web
design & build, SEO, PPC.’>
• Not a ranking factor – but a very important click-through factor
• SERPs only show 150 characters – but no guarantee they’ll actually show your description.
• Try to include the focus keyword once (it’ll show as bold text)
Meta Description tag +
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On-Page Optimisation
<H1> headline
<H2> subheader
<H3> subheaders
<p> paragraphs
• Allows SEs to understand the content and its context
Headlines and paragraph structure +
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On-Page Optimisation
• Write for users, not for search engines
• More content = better for search engines
• Less content = better for users
• Minimum 200 words (rough guideline)
• Include your focus keyword(s) and synonyms
• Write naturally and make it readable
• Don’t stuff it full of keywords
Body text +
Find the right balance
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On-Page Optimisation
• Make images relevant to the content
• Include a relevant alt attribute – preferably containing (part of) the focus keyword
• Can you think of a better alt attribute than the one above?
Image alt attribute
<img
src="http://digitalmarketinginstitute.i
e/files/2008/11/ireland-map.jpg"
alt="Ireland Map with pins">
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On-Page Optimisation
• Bad URL: http://domain.com/default.aspx?p=43351&s=abx&ref=ps-2301-g&…
• Good URL: http:// domain.com/wedding-rings/platinum-wedding-band.html
• Don’t overdo it – no keyword stuffing
• Use a logical structure that makes sense to humans
URLs +
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On-Page Optimisation
• Link from top to bottom
• Link sideways & diagonally
• Use keywords in the link Wrong: To read more about wedding rings, click here. Right: Read more about wedding rings.
• Use breadcrumb links:
Source: http://www.seomoz.org/blog/diagrams-for-solving-crawl-priority-indexation-issues
Internal links +
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On-Page Optimisation
Sitemap (HTML and XML)
• HTML Sitemap:
Webpage listing all (relevant) pages on the website
Allows users to quickly find the page they’re looking for
Allows search engines to index all pages on your website
• XML Sitemap:
XML file containing all webpages on a website that you want to get indexed
Can also include images and videos
Gives more information to search engines: update frequency, importance, preferred URL, date of last change.
Never a replacement for a good indexable website!
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Google Webmaster Tools
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Linkbuilding
• Links determine a page’s authority
• Higher authority = higher ranking on SERPs
• More links = higher authority
• Not all links are equal;
1 valuable link from a high authority website > 100 links from low-quality sites
• Link text is very important;
Branded link: Pierce Communications
Keyword-rich link: Web Design Belfast
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Linkbuilding
• Reciprocal links
Site A links to site B, and site B links back to site A
Not very valuable – avoid if you can
• Link wheel
Site A links to site B, site B links to site C, site C links to site A
Not very valuable and a spam signal – avoid if you can
• One-way link
Site A links to site B. The end.
Most valuable type of link – get lots of these!
Different types of links:
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How to build links?
Directory Submissions
Press Releases
Guest Blogging
Linkbait
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3
4
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How to build links?
• Online (business) directories such as:
Yelp
Qype
Lookaly
Business.com
• The best directories are usually paid
• Always check if a directory link is valuable
What is the PageRank of where your link will end up?
Is that page/category even indexed by Google?
Is the link nofollowed?
• Usually good for building a base of branded links
• Try to find vertical directories relevant to your industry
Directory Submissions 1
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How to build links?
• Great way to build valuable links
• Make sure your press release…:
Is newsworthy, relevant, and interesting enough to be worth reading
Contains a link back to your site (preferably with a keyword-rich link text)
• Use professional PR distributors
PR Web: £40 to £200 per press release
PR Newswire UK: pricing per article
BusinessWire: pricing per article
MyNewsDesk: £0 to £590 per month
• No guarantee it will be picked up by news outlets
But generally more money spent translates to more & better links
Press Releases 2
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How to build links?
• Find relevant blogs & news sites
• Approach them and offer to write engaging, interesting, and relevant articles / blog posts
• Include a link in your article to your site
• Guest blogging:
www.myblogguest.com
www.bloggerlinkup.com
(Guest) Blogging 3
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How to build links?
• Linkbait is:
Content (published on your website) that is so interesting / funny / newsworthy / controversial that people will link to it without having to be asked
• Types of linkbait:
Great articles with valuable insights
Infographics
Breaking news stories
Top 10 lists
• Spread via social media
Share on Twitter & Facebook
Submit to social news sites such as Reddit
Linkbait 4
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Want to learn more about SEO?
• Training (Digital Marketing Institute)
• Read SEO books;
The Art of SEO
• Read SEO blogs;
Search Engine Land
SEOmoz
State of Search
• Start doing it
• Hire a professional
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PPC: Pay Per Click Advertising
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Wikipedia: Pay per click (PPC) is an Internet advertising model used to direct traffic to websites, where advertisers pay the hosting service when the ad is clicked.
Advertising on search results pages to get more relevant traffic to your website.
Pay Per Click
Definition of PPC
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Why is PPC important?
Search Engine Usage
89% of all online purchases in the UK begin with a search
92% of all UK Internet users choose Google as their preferred search engine
PPC adverts receive over 25% of all clicks
91% of users do not look past the first page of search results
Worldwide Internet Usage
Over 2 billion users online
150 billion searches a month (that’s more than 56,000 searches/second)
51.4 milion users (82.5% of the population)
In April 2010, Google received 4.1 billion search page views in the UK
The UK internet economy is worth £121 billion = 8.3% of UK gross domestic product
UK Internet Usage
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Search Engine Results Page (SERP)
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Organic (natural) results
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Advertising (PPC – Google AdWords)
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Google Revenue Sources
Google’s revenue comes from:
AdWords 99%
Other 1%
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Corporate Spend: PPC versus SEO
0
500
1000
1500
2000
2500
PPC SEO
Spend (£m)
2010 UK Search Marketing spend
PPC £2335m
SEO £436m
0%
20%
40%
60%
80%
Paid Organic
Clicks
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So why so much emphasis on PPC?
SEO Results Google’s black box
PPC Results
PPC is the most accountable of all online marketing disciplines. Every penny spent can be tracked and its ROI calculated.
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Conversion Rate
Conversion is calculated with a user clicks on your advert and completes a pre-defined goal i.e. buy a product or sign up to your newsletter. Conversion rate is measured as the percentage of clicks that led to conversions.
Clicks & Click Through Rate (CTR)
A click (sometimes called a clickthrough) occurs when a user sees and clicks on your ad, leading them to your website. Clickthough-rate is measure as the percentage of impressions that resulted in a click.
The "Impr" located on your reporting statistics refers to the number of "impressions" for your ad. The number of impressions is the number of times an ad is displayed.
Impressions
More terminology can be found in the Google AdWords Glossary: http://adwords.google.com/support/aw/bin/topic.py?hl=en&topic=15464
Key PPC Terminology
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Define what is to be achieved, set goals and key perfomance indicators
Get Campaigns created - do we do this in house? Monitor and control
What is the best channel to use, based on our objectives?
What creative is required?
What needs done to manage PPC ongoing
Objectives Channel Set up Manage Monitor
Before you begin…
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PPC on Google Search (i.e. AdWords) is about three things:
Keywords
Ads
Find the right keywords to advertise on.
Create the right ad to get users to click on.
Landing Pages
Build a landing page that converts those clicks in to customers.
Make sure your keywords, ad text, and landing page all match up. Understand the expectations of users who type in a certain query, and match & exceed those expectations in your ad text and your landing page. Don’t disappoint your users or the click will go to waste.
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Keyword Research
Start with matching your goal to user intent
What are you trying to make your website visitors do?
What keywords would these visitors type in Google?
Understand the three types of search query:
1. Informational – learning stuff
2. Navigational – finding stuff
3. Transactional – buying stuff
http://www.seomoz.org/blog/segmenting-search-intent
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Google Adwords Keyword Tool – http://adwords.google.com/select/KeywordToolExternal
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Google AdWords Keyword Tool
Advanced options: country & language settings
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Google Adwords Keyword Tool
Match Types: Broad / [Exact] / “Phrase”
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Match Types: Broad / Phrase / Exact
Example keyword: red shoes
Broad Match
- Google will display your advert if your keyword is used in any query string
- e.g. Query String match – ‘red dress and black shoes’
Phrase Match
- Google will display your advert if your keywords are used in sequence within any query string
- e.g. Query String match – ‘buying red shoes online’
Exact Match
- Google will display your advert if only your exact keyword is used in any query string
- e.g. Query String match – ‘red shoes’
Note: Google is Case Insensitive: red shoes = Red Shoes = rEd sHoEs
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Select the right match type
• To start, stick with [exact] – easiest to work with
• If you’re confident, go to “phrase” – but keep an eye on which keywords are actually used
• When using “phrase” matching, be sure to refine your targeting with negative keywords
A negative keyword is a word that, when it is part of the query, your ad will NOT show up on.
Ex: “red shoes” is your keyword, and you have set ‘cheap’ as a negative keyword. Your ad will show: red shoes sale Your ad will NOT show: cheap red shoes sale
• Broad match is best avoided, unless you’re VERY confident and have a good handle on your negative keywords
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Google Insights for Search – http://www.google.com/insights/search/
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Google Suggest
Note: with Google Instant, when your ad is shown for 3 seconds it counts as an impression
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The Long Tail
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Create your first Adwords Campaign
• Campaign Name
• Locations and Languages
• Networks and Devices
• Bidding and Budget
• Ad Extensions
• Advanced Settings
Scheduling
Ad Delivery
Demographical Bidding
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Locations
Accurate on country level, less so on regional level.
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Languages
Default to English
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Networks and Devices
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Bidding and Budget
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Scheduling
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Creating Ad Groups
• An ad group is a set of keywords connected to one or more ads.
• In theory you can have dozens of keywords in a single ad group
• In practice, you’ll want to keep your ad groups small and focused
Keywords Ads Landing Pages
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Select keywords for the ad group
• Keep your keywords focused per ad group:
Good ad group: hairbrush hair brush hair brushes hairbrushes pro hair brush best hair brush
Bad ad group: hairbrush bristle brush paddle brushes styling brush hair styling combs
• Too much keyword variation in one ad group makes it hard to match your keywords to your ads and your landing page
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Creating your first ad
Headline: 25 characters
Description lines: 35 characters each
Display URL: 35 characters
Destination URL: 1024 characters
This is how it will look:
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Creating good ads
• Include the keyword in your ad at least once
In the headline or ad text, also in the display URL
• If you have a good price point or special offer, mention it
But be sure to adhere to Google’s guidelines
• Proper spelling, grammar & punctuation
Make a good first impression
• Use what you’re given, don’t be shy
Ex: your Display URL is also an opportunity, e.g. www.yoursite.com/Keyword-Here
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Keyword Insertion
• With keyword insertion you can include the user’s search query in your ad exactly how the user typed it
• As such only useful for ad groups using phrase and broad match keywords
• Syntax:
{keyword: Default Keyword}
{keyword:} will make the text lowercase
{Keyword:} Capitalises the first word
{KeyWord:} Will Capitalise All Words
• If the inserted keyword would break the ad limitations, the default keyword is used
• Best used in the headline
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Ad testing
• Have at least two different ads running in every ad group
• Test, test, test, and then test some more
• Use the best performing ad as the basis for a new round of tests
• Never get complacent, always keep trying new things
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Budgeting
• Default bid: how much you are willing to spend per click
Set on the ad group level
A maximum CPC bid can also be set per individual keyword
Influences how high on the SERP your ad will show
• Daily budget: how much you are willing to spend per day
Set on the campaign level
When your daily budget is used, your ads will stop showing
• Automatic bidding (based on your daily budget)
Let Google do the work for you to optimise clicks/conversions
Not particularly efficient (yet)
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Quality Score
• Your keyword’s quality score (1-10) influences how much you need to pay to get a high positioning
• Quality Score is determined by the following factors:
Your account’s historical CTR
How well your keyword matches your ad and landing page
• You can influence your CTR on a fresh account by setting a very high max CPC bid for a short while
• After that it’s a matter of…:
Keywords Ads Landing Pages
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Landing Pages
Don’t send AdWords clicks to your site’s homepage!
Find the most relevant page on your site
Set that as the destination URL
If you don’t have a relevant page – build it
Be sure your target keyword is included on your landing page
Include a strong call to action
If your ad mentions offers/discounts, also mention them on the landing page
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Monitor and Improve
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Monitor and Improve
With a new campaign, monitor daily
Are my ads on the first page?
Is my CPC set correctly?
Have my ads been disallowed?
What is my Quality Score and how can I improve it?
Should I include negative keywords?
Is my targeting accurately finding my audience?
Don’t make rash decisions
More time = more data = more informed decisions
Never less than weekly monitoring
Surprises can always pop up
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Monitoring beyond AdWords
Use your site’s web analytics to find out which keywords convert the best & focus your Adwords on these
Don’t cannibalise your organic rankings
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Top PPC Tips
The AdWords Help Centre is a very good resource: http://adwords.google.com/support/aw/
Never lose sight of your goals
– If there is no ROI, don’t spend money on Adwords
Remember that PPC supplements SEO
– AdWords does not replace SEO
Don’t get complacent
– Never stop testing
– Try new keywords
– Expand in to other channels
– If something doesn’t work, try to find out why
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Top PPC Tips
Make proper use of keyword match types
Use negative keywords to prevent ad spend on irrelevant keywords
Make sure your landing pages are relevant to the keyword and match the expectation set by your ad text
Match your AdWords campaigns to your offline marketing activities
If the ROI is there, increase your spend
Separate campaigns for Search & Display ads
– Also separate campaigns for Search & Google’s Network
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What’s Next?
Start your first AdWords campaign: https://adwords.google.com/select/StartNewAccount
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What’s Next?
Experiment with Ad Extensions:
Get Google Adwords Certified http://www.google.com/adwords/professionals/
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Questions? [email protected] http://twitter.com/badams http://www.piercecommunications.co.uk