Questionnaire Updated (Public Relation Included)
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8/2/2019 Questionnaire Updated (Public Relation Included)
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Business Administration Discipline
Khulna University, Khulna
Questionnaire for the End Consumers
Dear Respondent,
I am a student of Khulna University, doing my internship in Airtel Bangladesh Limited.
Currently, I am working on a report titled "The Impact of Marketing Promotional Activities of
Airtel Bangladesh ltd on the Customers buying behaviour"as a partial requirement of Internship
of my BBA Program. It will be helpful for me if you kindly answer the following questions.
Your answers to following questions will help me in writing an informative and objective report. I
assure you that information provided will only be used for report purpose and will be dealt
with total confidentiality.
Thank You
Demographic Profile
Name: ....................................................................................................................................
Address..
1.Through which medium you know about Airtel?
Advertisement Sales Promotion Public Relations Others
2.Promotion help in better Product Awareness
Strongly Agreed Agreed Neutral Disagree Strongly
Disagree
3. Poster, Festoon, Bunting, and Danglers are attractive and make it easy for you to
identify the outlet
Strongly Agreed Agreed Neutral Disagree Strongly
Disagree
4. The color combination of POS materials is so good that you feel curious to know the
message.
Strongly Agreed Agreed Neutral Disagree Strongly
Disagree
5. The placements of POS materials are appropriate so that you can easily get themessage
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8/2/2019 Questionnaire Updated (Public Relation Included)
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Strongly Agreed Agreed Neutral Disagree Strongly
Disagree
6.Continuously you are getting immediate updates about the offers and packages
provided by thecompany
Strongly Agreed Agreed Neutral Disagree Strongly
Disagree
7. You are getting your required information from the POS materials (Poster, Festoon,
Bunting, and Danglers)
Strongly Agreed Agreed Neutral Disagree Strongly
Disagree
8. You are being more communicated about the new promotional or campaign than
before
Strongly Agreed Agreed Neutral Disagree Strongly
Disagree
Advertisement
9.Very frequently you see the ads of Airtel
Strongly Agreed Agreed Neutral Disagree Strongly
Disagree
10. You can easily recall any advertisement of Airtel Bangladesh ltd?
Strongly Agreed Agreed Neutral Disagree Strongly
Disagree
11. Advertisement plays an important role in your purchasing decision.
Strongly Agreed Agreed Neutral Disagree Strongly
Disagree
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12. Which is the reason you like the advertisements of Airtel?
Nice Jingle Informative Model Theme Idea Others
Trade Promotion (Consumer Promotion)
13. Which types of consumer promotion benefit you prefer more?
Bonus Minute Bonus SMS Reduced- Tariff Bonus Amount Others
14. Consumer promotion plays an important while you choose Airtel.
Strongly Agreed Agreed Neutral Disagree Strongly
Disagree
15. Which Consumer Promotion Activity you think most effective?
Retail Decoration SIM fair Announcing offers
through Decorated
vehicle
Concert Others
16. Promotion plays an important role to built up Brand Loyalty
Strongly Agreed Agreed Neutral Disagree Strongly
Disagree
17. Brand image is very important for selecting the Brand
Strongly Agreed Agreed Neutral Disagree Strongly
Disagree
Public Relation
18. Do you consider any reference for selecting the Brand?
Yes No
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19. (If Yes than) who is your reference group?
Friends Family members Colleagues Retailers Others
20. You highly depend on the reference of your reference group to buy the
product of Airtel.
Strongly Agreed Agreed Neutral Disagree Strongly
Disagree
21.Besides Advertisement & Consumer promotion, Can you recall any campaign
or promotional activity of Airtel?
If Yes than, Please mention it here ..
22. Which Way is the Best you think for Doing the promotion of Airtel?
Advertisement Sales Promotion Public Relations Others
23. Which additional benefit you wants or will motivate you to purchase more
products?
Thanks for your Time and Cooperation.
Yes No