Questionnaire Updated (Public Relation Included)

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    Business Administration Discipline

    Khulna University, Khulna

    Questionnaire for the End Consumers

    Dear Respondent,

    I am a student of Khulna University, doing my internship in Airtel Bangladesh Limited.

    Currently, I am working on a report titled "The Impact of Marketing Promotional Activities of

    Airtel Bangladesh ltd on the Customers buying behaviour"as a partial requirement of Internship

    of my BBA Program. It will be helpful for me if you kindly answer the following questions.

    Your answers to following questions will help me in writing an informative and objective report. I

    assure you that information provided will only be used for report purpose and will be dealt

    with total confidentiality.

    Thank You

    Demographic Profile

    Name: ....................................................................................................................................

    Address..

    1.Through which medium you know about Airtel?

    Advertisement Sales Promotion Public Relations Others

    2.Promotion help in better Product Awareness

    Strongly Agreed Agreed Neutral Disagree Strongly

    Disagree

    3. Poster, Festoon, Bunting, and Danglers are attractive and make it easy for you to

    identify the outlet

    Strongly Agreed Agreed Neutral Disagree Strongly

    Disagree

    4. The color combination of POS materials is so good that you feel curious to know the

    message.

    Strongly Agreed Agreed Neutral Disagree Strongly

    Disagree

    5. The placements of POS materials are appropriate so that you can easily get themessage

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    Strongly Agreed Agreed Neutral Disagree Strongly

    Disagree

    6.Continuously you are getting immediate updates about the offers and packages

    provided by thecompany

    Strongly Agreed Agreed Neutral Disagree Strongly

    Disagree

    7. You are getting your required information from the POS materials (Poster, Festoon,

    Bunting, and Danglers)

    Strongly Agreed Agreed Neutral Disagree Strongly

    Disagree

    8. You are being more communicated about the new promotional or campaign than

    before

    Strongly Agreed Agreed Neutral Disagree Strongly

    Disagree

    Advertisement

    9.Very frequently you see the ads of Airtel

    Strongly Agreed Agreed Neutral Disagree Strongly

    Disagree

    10. You can easily recall any advertisement of Airtel Bangladesh ltd?

    Strongly Agreed Agreed Neutral Disagree Strongly

    Disagree

    11. Advertisement plays an important role in your purchasing decision.

    Strongly Agreed Agreed Neutral Disagree Strongly

    Disagree

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    12. Which is the reason you like the advertisements of Airtel?

    Nice Jingle Informative Model Theme Idea Others

    Trade Promotion (Consumer Promotion)

    13. Which types of consumer promotion benefit you prefer more?

    Bonus Minute Bonus SMS Reduced- Tariff Bonus Amount Others

    14. Consumer promotion plays an important while you choose Airtel.

    Strongly Agreed Agreed Neutral Disagree Strongly

    Disagree

    15. Which Consumer Promotion Activity you think most effective?

    Retail Decoration SIM fair Announcing offers

    through Decorated

    vehicle

    Concert Others

    16. Promotion plays an important role to built up Brand Loyalty

    Strongly Agreed Agreed Neutral Disagree Strongly

    Disagree

    17. Brand image is very important for selecting the Brand

    Strongly Agreed Agreed Neutral Disagree Strongly

    Disagree

    Public Relation

    18. Do you consider any reference for selecting the Brand?

    Yes No

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    19. (If Yes than) who is your reference group?

    Friends Family members Colleagues Retailers Others

    20. You highly depend on the reference of your reference group to buy the

    product of Airtel.

    Strongly Agreed Agreed Neutral Disagree Strongly

    Disagree

    21.Besides Advertisement & Consumer promotion, Can you recall any campaign

    or promotional activity of Airtel?

    If Yes than, Please mention it here ..

    22. Which Way is the Best you think for Doing the promotion of Airtel?

    Advertisement Sales Promotion Public Relations Others

    23. Which additional benefit you wants or will motivate you to purchase more

    products?

    Thanks for your Time and Cooperation.

    Yes No