Questionnaire Business Research

8/3/2019 Questionnaire Business Research

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SURVEY ON THE IMPACT OF EMPLOYEE PARTICIPATION ON JOBSATISFACTION AT MARA STATE OFFICES

Dear participants,This questionnaire is designed to study The Impact of Employee

Participation on Job Satisfaction at MARA State Offices . The information you

provide will help us to get a better understanding and a clearer picture on how to

enhance job satisfaction at MARA State Offices in the future. We request you to

respond to the questions frankly and honestly, by doing so both parties will gain

benefits and advantages after this research being completed.

Your respond will be kept strictly confidential. Only researchers will haveaccess to the information you given. In order to ensure utmost privacy, the

completed questionnaires will not be made available to anyone other than the

researchers.

About the questions

The questions are design based on 3 sections as below:a) Section A : General Survey - 7 questions

b) Section B : Working Conditions, Teamwork,Benefit & Compensations, CareerDevelopment, and Job Satisfaction - 28 questions

c) Section C : Personal Background - 6 questions

Please tick the most appropriate answer. One question should have one answeronly.

Thank you very much for your precious time and cooperation. We greatly

appreciate your participation and your help in furthering this research endeavour.

A. RAZU BIN ABDUL RAZAKNORHASLIN BINTI MOHD YUSOFANWAR YAMANI BIN KAMARULZAMANStudent, Master of Business AdministrationMARA-UKM 2008-2010


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THE IMPACT OF EMPLOYEE PARTICIPATION ON JOB SATISFACTION AT

MARA STATE OFFICES

SECTION A: General Survey (please tick only one)

1. Are you satisfied with your current job?

YesNo

2. Does your work gives you a feeling of personal accomplishment?

YesNo

3. Do you receive appropriate recognition for your contribution?

YesNo

4. Are you able to maintain a reasonable balance between family life and worklife?

YesNo

5. Does your compensation match your job responsibilities?

YesNo

6. Are you satisfied with the team spirit in your working environment?

YesNo

7. I am optimistic about my future success with MARA.

AgreeDisagree


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SECTION B : Working Conditions, Teamwork, Benefit & Compensations,

and Career Development

The questions below provide descriptions about how you perceived your current

working condition. Circle only the most appropriate response to you. Pleasecircle only one number for each statement.

WORKINGCONDITIONS

StronglyDisagree

Disagree Neutral Agree StronglyAgree

1 2 3 4 5

1 My working

environment allowsme to be highlyproductive

1 2 3 4 5

2 My work scheduleis flexible enough tomeet my needs

1 2 3 4 5

3 The office conditionis comfortable 1 2 3 4 5

4 My workload isreasonable 1 2 3 4 5

5 I have the materialsand equipment

needed for my job

1 2 3 4 5

WorkCon


4/9

TEAMWORKStronglyDisagree


1 2 3 4 5

6 I believe that alldivisions in MARAwork together toachieve a commongoal

1 2 3 4 5

7 The people I workwill cooperate to get

the work done

1 2 3 4 5

8 There is a spirit ofwere all in thistogether withinMARA

1 2 3 4 5

9 Other team memberswill help me if I needhelp

1 2 3 4 5

10 Team members takepride in their work 1 2 3 4 5

11 Our team fostersopen communicationand recognizesindividualcontributions

1 2 3 4 5

Teamwork


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BENEFIT &COMPENSATIONS

StronglyDisagree


1 2 3 4 5

12 MARA offers rewardsbased on performance 1 2 3 4 5

13 The performanceincentives aremeaningful

1 2 3 4 5

14 MARA offers better

benefits than othergovernment agencies 1 2 3 4 5

15 The benefits offeredprovide security for meand my family

1 2 3 4 5

16 I receive faircompensation for thework I do

1 2 3 4 5

17 MARA offers acomprehensive benefitspackage

1 2 3 4 5

Benefit


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CAREERDEVELOPMENT

StronglyDisagree


1 2 3 4 5

18 MARA offers anexcellent leadershipdevelopmentprogram

1 2 3 4 5

19 There is equalopportunity foradvancement atMARA

1 2 3 4 5

20 I believe there arevariety of ways forme to develop mycareer at MARA

1 2 3 4 5

21 Job promotionswithin MARA are fairand reasonable

1 2 3 4 5

22 I have the

opportunity toprogress withinMARA

1 2 3 4 5

Career


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JOB SATISFACTIONStronglyDisagree


1 2 3 4 5

23 Consideringeverything, I amsatisfied at MARA

1 2 3 4 5

24 I would encouragefriends and others towork at MARA

1 2 3 4 5

25 I am proud to workfor MARA 1 2 3 4 5

26 I am committed to along-term career atMARA

1 2 3 4 5

27 I am satisfied withMARA as a place to

work

1 2 3 4 5

28 I am satisfied with myoverall job security atMARA

1 2 3 4 5

JobSatisfaction


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SECTION C: Personal Background

Please tick the appropriate answer for the following items. These questionsbelow are for analytical purpose only. They will not be used to identify anyindividual.

1. What is your gender?

Male

Female

2. What is your age?

21 to 3031 to 4041 to 5051 and above

3. What is your highest academic qualification?

SPM or equivalentDiploma / STPM or equivalentBachelors Degree Doctorate or Masters Degree

4. How long have you been working in the organization?

Less than one yearOne year to less than two yearsTwo years to less than five yearsFive years to less than ten yearsTen years or more

5. What do you like best about your job?

The payThe opportunities for advancementThe working conditionsThe fringe benefits programThe people you work with


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6. Could you please state your position and salary

Position: ______________________

Salary :

RM 1000 to RM 1500RM 1500 to RM 2000RM 2000 to RM 2500RM 2500 to RM 3000RM 3000 and above

- THANK YOU FOR YOUR PRECIOUS TIME AND COOPERATION -

Questionnaire Business Research

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