queries of Tender no: SW12102017147– RFP for “Selection of ... · Responses of the queries of...

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Responses of thequeriesofTenderno: SW12102017147–RFP for “Selectionof ServiceProvider forDesign,Development, Implementation,Training,HandHoldingandOperation&MaintenanceSupportfor8yearsforNewIntegratedFinanceManagementSystem”forFinanceDepartment(FD),GovernmentofGujaratThequerieshavebeenrespondedinthisdocumentfrompageno.4.RFPDocumentstandsmodifiedtotheextentclarificationshavebeenmadeinresponsesofqueries.FollowingaretheadditionalchangesmadeintheRFPdocuments.Biddermaykindlynoteofit.1. Department will provide the virtualization/cloud environment. Bidder has to provide proposed bill of

materialasfollowingformatinthetechnicalbid.a. BillofMaterialforHardware

Sr.No. *Description vCPU RAM HDDSpace

Quantity Remarks,ifany

*Description:requiredDBservers,appsevers,reportingserversoranyotherserver(forproduction,testingdevelopmentetc),equipmentrequiredforrunningtheapplicationatDCandDR1physicalcore=2vCPU

b. BillofMaterialforSoftwareSr.No. *Product

DescriptionUnitof

MeasurementLicensesquantityforDC

LicensesquantityforDR

Remarks,ifany

*Description:RequiredallthereadymadesoftwareincludingOSandDatabase,App,Web,BIetc.forDCandDR

2.RevisedFinancialBid

Sr.No. DescriptionTotalAmount(Rs.)

Taxes

1. CostofDevelopment/CustomizationofNewIFMSincludingdesign,development, implementation, training& testingasper thescopeofworkdefinedinthisRFP–Part1

2. CostofPanchayatiRajFinanceManagementSystem– Part2 3. IncaseofCOTSProduct(ERPSolution)costofproductfor30000users

4. * Cost of OS, Database licenses, BI Tools and other readymadesoftwarerequiredforrunningofapplicationinDC(PrimarySite)‐Part3

2

Sr.No. DescriptionTotalAmount(Rs.)

Taxes

5. Cost of Operations and Maintenance of New IFMS & PanchayatFinanceManagementSoftwareSolution&DataMigrationsupportincludingTechnicalsupport,SoftwareUpgrades,Updates,patches,security updates, bug fixes etc. and development/ change inapplication–Part‐4

6. IncaseofCOTSProduct(ERPSolution),ATS&AMCoftheCOTS–Part5

7. * Cost of AMC/ATS of OS, Database licenses, BI Tools and otherreadymade software required for running of application in DC(PrimarySite)–Part6

8. Cost of Hand holding and support team at HO and DistrictLocations–Part7

9. CostofTraining GrandTotal(Rs.)

* The licenses for DRwill be counted 30% of the quantity and price quoted for DC. *For financialevaluation30%priceofpricequoted in line item4 (part3) and line item7 (part6) shallbe takencounted forDR Site. As andwhenDRmade operational byGovernment ofGujarat, theDR licensesmaximumupto30%maybeseparatelyorderedandsuccessfulbidderisrequiredtodeliverandinstallthe same.Thepayment for theDR shallbemadebasedon theactual licensesorderedand installedmaximumupto30%.OtherthanlicensespaymentnoadditionalpaymentshallbemadetobidderforO&MofDRSite.Example:Supposethegrandtotalofitem1to9is1000andthepriceofitemlineitem4(part3)is100andlineitem7(part6)is150rsthanfinalpriceforfinancialevaluationwillbe1000+100*30%+150*30%=10753.Approx.100BIusersrequiredforNewIFMS.TheselectedbidderhastocreateBIcellandtheselectedSIwilldepute2BIexecutiveswhowill assistall theseusers fordeveloping thereportsandgive the trainingon thesame.4.TheDatacentertools/readymadesoftwarementionedintheRFPshallbeprovidedbyDepartment.Otherthanthat any software required has to procure by the selected bidder. However, the application health andperformancemonitoringandanyissuerelatedtoapplicationshallbeaddressedbytheselectedbidder.5.FollowingfacilitiesshallbeprovidedbyGovernmentofGujarat:

RequiredVMs(aspertemplateinRFPandmutuallydecidebyGSDC&SelectedBidder) Storage‐CurrentSANisEMCVMAX200K HIPS‐HostbasedIPSforservers(allVMs)atGSDC IPaddresses(DMZ1,DMZ2,DMZ3,&PublicIP)‐Samewillbediscussattimeofimplementation VPNtoaccessVMs ServerloadBalancer‐CurrentSLBisARRAYAVX7600 TakethebackupasperDept'srequirement‐CurrentBackupSoftwareisEMCnetworker9.1&Current

TapeLibraryisQuantumScalari500

3

DCO‐DataCenterOperator‐willmonitorandsharereportsofresourceutilizationlikeCPU,PhysicalMemory&HDDSpaceUtilizationetctoselectedbidder.

CurrentstorageprovidedbyGSDCthencompatibilityrequiredforCurrentSANswitch‐Cisco9513 Belowreports list issubmittedbyCloudImplementationTeam,DCOwillprovidethe following

reportsforVMofCloud1) SummaryofchangesundertakenintherespectiveCloudinfrastructureincludingmajorchangeslike

configurationchanges,patchupdates,etc.andminorchangeslikelogtruncation,volumeexpansion,usercreation,userpasswordreset,etc.

2) Virtualization Layer patch update status of respective servers including the Virtual Machinesrunningonit

3) ComponentwiseserveraswellasVirtualmachinesavailabilityandresourceutilization4) ConsolidatedrespectiveSLAreport.5) Summaryofcomponentwiseuptime.6) Logofpreventive/scheduledmaintenanceundertaken7) DetailsofPatch,updatesimplementationstatusofsame8) Detailsofbreak‐fixmaintenanceundertaken9) Consolidatedcomponent‐wiseavailabilityandresourceutilization

6.Followingfacilitiesshallbeprovidedbyselectedbidder:

At timeof installationofapplication‐ApplicationSecurityAudit is required fromCERT‐INEmpaneledVendor.Afterinstallation,GSDCwillaudit2timesinayearasapartofGSDCpolicy.

PatchManagementwillbedonebySelectedBidderwiththehelpofcurrentDCO SelectedBidderisresponsibletocomplianceallVA/PT/ISO/anyotherauditdonebyGSDC. SelectedBidderhastoadhereallGSDC&ISOpolicy.

4

S.No

SectionNo&ClauseNo

PageNo OriginalClause Queryraised ClarificationbyFD/GIL

1 16 15 ThebiddermustgetandpresentanundertakingdulysignedbyauthorizedsignatoryoftheCOTSOEMtoconveyOEM’sacceptancetothefollowingarrangement…

TheOEMsdonotprovidelongtermguaranteeofprices.Kindlydeletethisclause

NoChange.AsperRFP.

2 6 13 Qualificationcriteria:ThebiddershouldhaveanexperienceofworkingasTSPorDeveloperforbuildinganITsystemcateringtominimum1000usersorresourcesanytimeinlastfiveyears

Pleaseelaborate.WillanERPimplementationwith1000usersbefine?

Yes.

3 2.24.6.1 22 TechnicalEvaluationofOfferedSolution Themethodologyofevaluationisverysubjective.Werequestsomehardevaluationmechanismsbeaddedtothis,suchasmarksforimplementations,people,turnoveretc.

AsperRFP.

4 3.2.1Pt5 32 SPhastomigratetheexistingdatafromanyexistingapplications(IFMS,CyberTreasury,DoI,etc.).Costfordatamigrationfromexistingapplicationshouldbeincludedinthepricebid.Duringthe8yearsofO&MperiodanymigrationactivitiesrequiredtocarryoutduetochangeinInfrastructure,Softwareetcshouldbedonebybidderatnoextracost…..

Thisscopeiscompletelyuncapped.Theamountofeffortsfordatamigrationneedtobecapped

AsperRFP.

5 3.2.3..keycomponentsofthescopeofwork(b)

36 Procurement,commissioningandmaintenanceofanyenablinghardware,storage,systemsoftware,manpoweretc.fortheBIsolution.

AreweallowedtogiveHWonthecloud

Yes.

6 3.2.3..keycomponentsofthescopeofwork(d)

36 Extraction,transformationandloadingofdatafromsourcesystems(internalsourcesoftheDepartmentandexternalsources)toDataWArehouse

Pleaseelaboratethescopeofthebasesystem

ETLforexistinglegacysystemaswellasproposedsolution.

7 3.2.3..key 36 Datacleansing(ifrequired)toensuredata Pleaseelaborateonwhatdoyou Qualityofthedataafter

5

S.No

SectionNo&ClauseNo


componentsofthescopeofwork(e)

qualitybeforeoraftermigration.AllthedataavailableinIFMSsystemwhichcanbeused.ThedatashouldbeextractedfromalltheinterfaceandmigrateddatabasementionedintheRFP.Thedataqualitylevelshouldbe99%.

meanby99%accuracy datamigrationanddatacleansingshouldbe100%.ChangeinRFPpageno.363.2.3

8 5.2:PaymentTerms.Pt1

107 Development/CustomizationofNewIFMSincludingdesign,development,implementation,training&testingasperthescopeofworkdefinedinthisRFPLineitem1

Thesepaymettermsareverybackloaded.Werecommend,10%onTeamDeployment10%oncompletiononsubmissionofprojectplanandkickoffmeeting10%ofthecostofDevelopmentofNewIFMSoncompletionofPreparationandapprovalofURS,SRSandSDDofAllmodules.25%ofthecostofDevelopmentofNewIFMS)oncompletionofDevelopment,Testing,securityauditincludingmobileappandwebportalofatleast50%functionalitiesofthephase115%ofthecostofDevelopmentofNewIFMSoncompletionofDevelopment,TestingandGo‐Live,securityauditandEQDCTestingincludingmobileappandwebportalofremaining50%functionalitiesofPhase120%ofthecostofDevelopmentofNewIFMS(mentionedinfinancialbid–Lineitem1and4)oncompletionofDevelopment,TestingandGo‐Live,securityauditandEQDCTestingincludingmobileappandwebportaloffunctionalitiesofPhase2

NoChange.AsperRFP.

6

S.No

SectionNo&ClauseNo


ofthescopeofwork10%ofthecostofDevelopmentofNewIFMSoncompletionof6monthsofGo‐Livefixingbugsanderrors

9 5.2:PaymentTerms.Pt1A

107 Development/CustomizationofPanchayatFinanceManagementSystemdesign,development,implementation,training&testingasperthescopeofworkdefinedinthisRFPLineitem2

Thepaymenttermsheretooareverybackloadedandnotatallfavorable.Werecommend:10%onTeamDeployment10%oncompletiononsubmissionofprojectplanandkickoffmeeting10%oncompletionofBlueprint20%ofthecostofoncompletionofPreparationandapprovalofURS,SRSandSDD.30%ofthecostofoncompletionofDevelopment,TestingandGo‐Live,securityauditandEQDCTestingincludingmobileappandwebportalofatleast50%functionalitiesofthescopeofwork20%ofthecostoncompletionof3monthsofGo‐Livefixingbugsanderrors

NoChange.AsperRFP.


107 IncaseofCOTSProduct(ERPSolution)lineitem3andCostofOS,DatabaseLicenses,BIToolsandotherreadymadesoftwarerequiredtoruntheapplicationlineitem4

Thisisathirdpartyproject.Theentire100%paymenthastobemadeondeliveryofpaperlicenses.

Bidderhastoprocureonlythatmuchlicenseswhichrequiredfordevelopmentpurpose.ThewholelicensesneedstobeprocurefromthedateofGo‐live.


107 ATS&AMCofCOTSfor8years‐Lineitem6andCostofAMC/ATSofOS,DatabaseLicenses,BIToolsandotherreadymadesoftwarerequiredtoruntheapplicationlineitem7:

ThepaymentforATSstartsfromthedatethelicensesaredelivered.Theconditionof“ItwillbepayableafterGoliveoftheproject.”–

No

7

S.No

SectionNo&ClauseNo


PaymentofATS/AMCwillbereleasedyearlyinadvance.(100%paymentafterthesubmissionofconfirmationregardingtherenewalofsupport/subscription.)ItwillbepayableafterGoliveoftheproject.

needstobedeleted


107 Training– LineItem9.PaymentwillbereleasedbatchwiseonsuccessfulcompletionoftrainingoftheparticularbatchandaftersubmissionofInvoiceasmentionedinFinancialbid

Thepaymentfortraininghastobereleasedwhenthetrainingisscheduled.IncasetheSPtrainerispresentasperscheduleandthetraineesdonotcome,thetrainingshouldebdeemedtobecompletedandpaymentbereleased.

AsperRFP.

13 6.2.2.1 111 Application(IFMS2)Availability‐ >=99.7% ThisneedstobedeletedastheSWuptimeisafactorofnumberofthingsandSPcannotbehelpliableforthesame

AsperRFP.

14 6.2.2.2 112 UserInterface AllpenaltiesneedtogoonuptimeandresponseasendtoendsystemnotincontrilofSP

AsperRFP.

15 General AsSPwillbeprovidingathirdpartyproductforlicenses,itisrequestedthateitherGILshouldprocurethelicensesthemselvesorsignaresaleagreementforgovernancepurposewhereSPwillnottakeanyliabilityforperformanceofthethirdpartyproduct,ieincasethirdpartyproductdoesnotperformSPbankguaranteecannotbeinvoked

AsperRFP.

16 2.29 25 PerformanceBankGuarantee:ThePerformanceBankGuarantee(PBG)hastobesubmittedwithinfifteen(15)workingdaysofreceiptofaward.ThePBGshallcomprisetwoparts;10%ofthevalueofDevelopmentCostof

WerequestthatthePBGbemadeinthefollowingparts:1.FirstPBGas10%oftheimplementationcostfor2years2.SecondPBGorImplementationlicenses,i.e.10%

AsperRFP.

8

S.No

SectionNo&ClauseNo


PriceBidvalidfor2yearswhichwouldbedischargedandreturnedafterGo‐Live+180daysandsecondpartas10%ofthevalueofO&MPeriodofFinancialBid(O&Mcomponent)validupto180daysbeyondtheexpiryofcontract.

ofthecostoflicenses3.ThirdPBGwhichshouldbeat10%forthesupportphaseonanannualbasisforthevalueofsupportoftheprojectimplemented.(GivingaPBGforaperiodof6yearsisnotfeasible)4.ThevalueofATSoflicenseschargestobeexcludedfromthePBG.

17 2.5/12 12 Thebidderwouldbeacompanyregistered/incorporatedunderIndiancompanyACTandmusthave5yearsofexistenceinIndia

ArepartnershipfirmsregisteredunderPartnershipActallowedtobid?

AsperRFP.

18 2.5/12 12 ThebiddermusthaveturnoverofatleastRs.500Croresforeachofthelastthreefinancialyears.(2013‐14,2014‐15,2015‐16,or2014‐15,2015‐16,2016‐17)

WillturnoverofmemberfirmsofDeloitteinIndiaandothercountriesbeconsideredforthepurposesofcalculatingtheturnoverthreshold?

AsperRFP.

19 2.5/12 12 Thebiddershouldhaveexperienceindevelopmentandimplementation,supportservicesofatleastOneSolutionincludingITinfrastructureinfinancialsectorinIndia,likebanksorstategovernment/PSUauthorities/PrivateOrganizationinlast5years/ongoingfromlast1yearhavingprojectvalueof10croreandhaving35site/branchLocation.

WillexperienceofmemberfirmsofDeloitteinIndiaandothercountriesbeconsideredforthepurposesofexperiencecriteria?

AsperRFP.

20 2.5/12 12 TheBiddershouldbeaTotalSolutionProvider(TSP)havingCMMilevel5certificationandISO9001:2011/ISO9001:2008,ISO27001:2005/ISO27001:2013certification(InformationSecurityManagementSystem)

WillCMMilevel5certificationofmemberfirminIndiabeallowedfortheseeligibilitycriteria?

AsperRFP.

21 2.5/12 12 ThebiddershouldhaveanexperienceofworkingasTSPorDeveloperforbuildinganITsystemcateringtominimum1000usersor

WillexperienceofmemberfirmsofDeloitteinIndiaandothercountriesbeconsideredforthe

AsperRFP.

9

S.No

SectionNo&ClauseNo


resourcesanytimeinlastfiveyears. purposesofexperiencecriteria?22 2.5/13 13 Thebiddershouldhaveatleast1000

technicallytrainedemployeesonitspayrollason31.03.2017

CantechnicallytrainedemployeesofmemberfirminIndiabeconsideredforthisrequirement?

AsperRFP.

23 2.5/13 13 Thebiddermustgiveundertakingdulysigned&sealedbyAuthorizedSignatorythatifthiscontractisawardedtohim,hewillemployalltheresourceswiththenecessarycapabilitiescateringtodifferentphasesofprojectimplementation,asdefinedinthescopeofwork.ResourcesneedtobeDeployedatdirectedbyFinanceDepartmentoffices/placesspecifiedbyFDinGandhinagarandanydistrictofGujarat

Sincethis'saFixedpriceBid,willtherebeaflexibilitytodeployresourcesonacombinationofonsite/offshoremodel?

AsperRFP.

24 2.5/14 14 Thebiddermusthaveimplemented&operationalizedsuchCOTSbased3projectsof12croreor2projectsof15croresor1projectof24croreinlast5years

WillexperienceofmemberfirmsofDeloitteinIndiaandothercountriesbeconsideredforthepurposesofthisexperiencecriteria?

AsperRFP.

25 2.5/14 14 Thebiddermustgetand presentanundertakingdulysignedbyauthorizedsignatoryoftheCOTSOEMtoconveyOEM’sacceptancetothefollowingarrangement“TheCOTSOEMprovideragreestoprovidetheadditionaluserlicenseswithfollowingconditions:Additionallicensesshallbeprovidedatadiscounttothequotedpriceinthisbidsubjecttofollowingdiscountschedule:Additionallicensesshallbeprovidedatadiscounttothequotedpriceinthisbidsubjecttofollowingdiscountschedule:·30000userlicenses:Asperpricequotedinfinancialbid(Theunitpriceofthesamewillbecalculatedaccordinglyas:UnitRate=QuotedRatefor30,000users/30000andsimilar

ThiswillneedtobeagreedwiththeCOTSProvider.PresumethiswillbecoveredundertheagreementbetweenCOTSproviderandtheGujaratGovt.

AsperRFP.SPhastobring.

10

S.No

SectionNo&ClauseNo


methodforcalculationofunitrateforATS/AMCfor8yearswillbeapplicable)·Forpurchaseofadditionallicensesquantityfrom30001to50000,bidderhastoprovide50%discountonunitquotedpriceonincrementalquantity·Forpurchaseofadditionallicensesquantityfrom50,001andabovebidderhastoprovide80%discountonunitquotedpriceonincrementalquantity

26 3.2.1/32 32 Solutionproviderhastomigrateexistingdatafromanyexistingapplications(IFMS,Cybertreasury,DoIetc.)andsuchcostshouldbeincludedinthebid.

DataMigrationshouldbeajointeffortsinceitwilldependonthedatamigrationstrategy.ItwillbehighlyvoluminoustotransfertheentiredatafromtheexistingIFMSapplicationtothenewapplicationandoursuggestionwouldbetransferonlyopenitemsfortransactionalpurposesintotheoperationalsystemandsummarizeddataforthepurposesofsummarizedreportingintothenewDataWarehouse.Ifastudyhasalreadybeendoneinthisregard,Canthedetailsbesharedaboutthefollowing:1.Listofapplicationswhichwillhavetransactionandmasterdatarelevantformigration.2.Detailsonapplicationwhosemasterortransactionaldataneedstobemigrated

Transactionandmasterdataoffollowingsystemshouldbemigrated.1.IFMSincludingcybertreasury2.CutomizedInsurancesolution3.IWDMSBudgetpart

27 3.2.4/41 41 Systemshouldhave facilityofPSUdetailmanagement.

Pleaseelaborateonthis‐ isitrequiredonadailybasisormonthlybasis?.IfPSUDetailmanagementmeansaregular

TooltouploadaFinancialStatementinprescribedfortmatandstatustrackingandmonitoring.The

11

S.No

SectionNo&ClauseNo


monitoringoftheiroperationsintermsoffundsutilization,thenitwouldrequireanonlineintegrationoftheirsystemswithIFMSwhichcouldbecumbersome.IfPSUdetailmanagemententailsgivingtherespectivePSUsatooltouploadtheirfinancialstatementsonamonthlybasis,thenitcanbedoneusingtheWarehousemanagement.KIndlysharethelistofinformation/functionrequiredunderPSUdetailmanagement

systemshouldhavealsofacilitytouplodthefinancialdetailsofSociety,trust,missionsandindependentbodies.

28 3.2.4/44 44 GOILoans‐ MatchingofpaymentofGOIloanwithE‐kuber

Wearenotclearon'matching'.DoesthismeanreconciliationfromtheLoanfeedoftheGovtwithe‐Kuber?Ifit'sotherthanthis,kindlyelaborate.

Yes.

29 3.2.5/46 46 Capabilitytomaintainsinglemodeldatabasecapturingallpersonalandjobrelateddataofallkindsofemployees.AlltheadministrativedecisionsrelatingtoemployeeswillbetakenbyHRMSandpaymentprocessingwillbedonebyIFMS

1.ClarityonprocessestobecoveredinHRMstoolandERPtool.SincepaymentwillbefromERPtoolbutthepayrollprocessingwillbedoneinlegacyHRMS.2.IsthecurrentHRMSonSAPplatform?

1.AsperRFP.2.Yes.

30 3.2.5/48 48 Functionalityofissuanceofe‐token 1.KindlyelaborateontheProcessofissuanceofe‐tokenandapplicationcurrentlyused

Currentlyphysicaltokenisissuedwhichneedstobeautomized.

31 3.2.5/51,52

51,52

PensionprocessinginTreasuryincludingprocessmedicalbillofpensionerbyproperscrutiny,generationofformC,auto‐restoreCVPincaseofmultipletimerevisionofpay/pension

1.Forregularemployees,payrollisruninHRMSandpaymentisexpectedinNewIFMS.Forpension,boththepayrollrunandpaymentisexpectedinIFMS.EmployeeReportsincludingefficienciesetc.areexpectedtobe

1.ProposedIFMSisspecificallymeantforFinancialTransactionofStateswhileHRMScoversotheradministrativieareastoo.2.Physicalvisitwasarrengedfor

12

S.No

SectionNo&ClauseNo


reportedfromIFMS.Pleaseletusknowifthere'saspecificreasonastowhytheexistingHRMSsystemscan'tbetakenoverbyCOTSifCOTShasthecapabilitytodoso?2.KindlyelaborateontheProcessrelatingtogenerationofformC,autorestoreCVPandapplicationcurrentlyusedforit

understandingofalltreasuryfunctionsincludingpension.

32 3.2.5/54 54 ManagementofGroupInsurancefundincludingscheduleauthoritygeneration,Paymentauthoritygeneration.

1.Existingapplicationusedforthisfunction.2.Volumeofinsurancebusiness3.Arewelookingforendtoendinsurancefunctionandsolutionorworkaroundtocaterlimitedrequirement

ThisisspecificschemeforGovt.employeesandcannotbecomparedwithgeneralinsurancebusiness.SospecificutilitymentionedRFPshouldbedeveloped.

33 3.2.5/56 56 ProvisionforImplementationofCTS‐2010Cheques

1.ExpectationfromsystemforCTS‐2010cheques.Isitchequeprintingfunctionorchequecreation

Chequestationaryisprovidedbybankorgettingprintedbygovernment.ChequewritingisexpectedinconsolationwithCTS2010.ImagesofpaidchequeneedtobereceivedfrombankandsubmittoAG.

34 3.2.5/56 56 E‐vouchershouldconformtoSection5ofITAct,andmustbedigitallysigned.

1.ProcessexplanationofE‐voucher

Visitwasarrenge forunderstandingofTreasuryfunction.

35 3.2.8/67 67 DirectorateofInsuranceincludingcalculationofpremium,renewalnotices,insuredreports,registersetc.andco‐insurancebusiness.Andlegalsectionwithvariousregisters.IPAClaimprocesswithnameofschemeandamount

1.Existingapplicationusedforthisfunction.2.Volumeofinsurancebusiness3.Arewelookingforendtoendinsurancefunctionandsolutionorworkaroundtocaterlimitedrequirement

1.Existingapplicationdoesnothavingthisfunction.2.VolumeofInsurancebusiness300filesperDay.TotalSizeofDatabase5GB.DatabasehavinginOracle10g.Frontendused

13

S.No

SectionNo&ClauseNo


JAVATechnology.3.YesWearelookingforendtoendinsurancefunctionandsolution

36 3.3/91 91 OnsiteMaintenanceofProductasperSLA 1.DoesOnsitemeaneveryPanchayat/Branchetc

AsmentionedinRFP.37 3.6/97‐98 97,9

8ProductmodulesmustsupportbothEnglishandGujarati.TheApplicationUserInterfacewillbeEnglishandGujarati.InputlanguagewillbeEnglishhoweverUIandreportswillbebothEnglishandGujarati.BudgetspeechandpublicationreportshouldbeenteredinbothGujaratiandEnglish.ForGujaratitypingUnicodestandard(shrutifont)shallbeused.ThenumberofsystemshouldautomaticallygeneratefromEnglishtoGujarati.

PresentlyourCOTSisunabletosupportGujarati‐itsupportsHindi.ItcanbeenhancedtosupportGujaratithroughtools.ButthenumeralswillalwaysbeinEnglish.Isthatacceptable?

No.Theapplicationshouldbebilingual.ItshouldsupportbothEnglishandGujarati.

38 3.8.1/99 99, Completesourcecodeisexpectedaspartofdocumentation.

PresumeforCOTSproduct,thesourcecodewillberequiredonlyforadditionalcustomeffortandnotforthewholeproduct.Pleaseconfirm

Acceptable.COTScodetoimplement.

39 8.1/117 117 ForinterpretationofanyclauseintheRFPorcontract,theinterpretationoftheFinanceDept.willbefinalandbindingonSI

Canthisnotberewordedandmadeasmutualconsent?

Notacceptable.

40 8.2/117 117 TheFinanceDept.willallocatework/assignmenttotheSI.

ShouldthisnotbelefttotheSPtodecideonworkallocationconsideringthatit'sFixedpriceprojectandSIwouldknowbesttoallocateworkwithinit'steam?

No.ItwillbeSI'sresponsibilitytoallocateresourcestoFinanceDepartment.

41 5.2/108 108 PaymentTerms– 60%ondeliveryofpaperlicenses,20%onsuccessfulinstallation,andtherest20%oncompletionof3monthsoffinalgoliveandbugfixing

Needtodefinepaperlicenses,alsoneedsupportfromGILtorelease100%oninstallationasthisneedstobepaidtotheOEM/COTSvendor

Asabove

14

S.No

SectionNo&ClauseNo


42 5.3.1/109 109 TheFD/GILshallcertifyactualimplementation WhileFD/GILshallcertifyactualimplementation,thedecisiononcompletionofmilestone/workdonesuccessfullyneedstodeterminedmutually

NoChange.AsperRFP.

43 6.2.1/111 111 APenaltyof0.5%ofcontractvalueofrespectivemilestoneofSoftwareApplicationperweekdelaysubjecttomaximum5%.Softwareaudit/certificationshallbecarriedoutatthesolediscretionofFDforcertifyingtheperformanceoftheapplicationagainstthetargetperformancemetrics.

Thiswillneedtobediscussedwithserviceproviderforthereasonsandjustificationofdelay,thenonlythesamecanbeapplicable

NoChange.AsperRFP.

44 6.2.2 OperationalRelatedPenalty: ProductAvailabilityDowntimerequiredformaintenance,newinitiativesundertakenbyTSPorforPerformanceenhancementmeasuresshallnotbeconsideredwhilecalculatingproductavailability.Allmajormaintenanceshallbecarriedoutinaplannedmannerafterannouncingitacrosstheplatform.Uptimerequiredis99.7%.Penaltychargedwillbe:INR1,00,000forevery10hoursofdowntimeatastretchorinpartsonaquarterlybasis.AndINR80,000foreverysubsequenthourofdowntimeatastretchorinpartsfortotaldowntimemorethan10hoursonaquarterlybasis.

Thiswillneedtobediscussedwithserviceproviderforthereasonsandjustificationofdelay,thenonlythesamecanbeapplicable

NoChange.AsperRFP.

45 Page14andpara13

BiddershouldhavedemonstrableexpertiseandexperienceinprovidingandcustomizingCOTS.Thebiddermusthaveimplemented&operationalizedsuchCOTSbased3projectsof12croreor2projectsof15croresor1projectof24croreinlast5years

PleaseclarifyisthisexperiencerequirmentontheproposedCOTSproductoranyotherCOTSproduct?

AnyCOTSprductwithFinancerelatedmodulesexperience

46 Gene FunctionalRequirments Isthereanycompliancetobefilled Wheneverformatisgiven

15

S.No

SectionNo&ClauseNo


ral infortheFunctionalrequirmentsspecifictionsandifso,whatistheformatinwhichthesameneedstobefilledin?

bidderhastogivethecomplianceinparticularformat.Wheneverformatisnotgiven,biddermaygivethecomplianceintheirownformat.

47 Page30

UnderFinancialDataWarehousemodule‐InsuranceModulehasbeenmnetioned.

TheInsurancemodulerequirementisonlyfromReportingpurposeortransactionprocessingisalsoexpected.RequestyoutopleasecheckanddecidewhethertheScopeofInsurancecanbeexcludedfromthisRFPastherequirementsandscopeofinsurancemayitslefbeconstruedasaseparatepoject.

Bothreportingandtransaction.AsperRFP.

48 Page95

Theproposedsolutionshouldbeonopenstandardandcompatiblewithothertechnology.Sothat,thereshouldnotbeanyproprietary/OEMlockinsituationduringthe8yearsofO&MperiodexcludingCOTS,BI,OSandDB.

RequestyoutopleaseclarifythisclauseisNotapplicableforCOTSSolution,BI,OperatingsystemDatabase.

AsperRFP.Itisalreadycovey.

49 Page46

2.Payroll&EmployeeDatabase•SystemwillhaveprovisiontocollectemployeedatafromDDOlevelandHODlevelandprovideMISandDSSreportsforhighdepartment.•SystemwillhavevariousstackholdersfordatacollectionandvalidationlikeDDO,HODDepartmentFinanceDepartmentThesestackholders‘rolesareasperbelow.

WiththeSAPHRSolutionsarealreadydeployedthroughSATHIApplication,pleaseclarify,whethertheEmployeedatabase,Payrollcomputation,ReiembusementsshouldbehandledhereaswellorwewilljustgettheprocessedfilefromSATHIandmakepaymentshereinthisIFMSsystem.

AsRFP.

16

S.No

SectionNo&ClauseNo


50 Pageno35

•BusinessIntelligence,AnalyticsandReportingSolutiona)TheDepartmentreceivesandanalyzesalargevolumeofdatasuchasEmployees,Pensioners,Budgetforecasting,investments,debts,payments,receipts,etc.

CanyoupleaseletusknowthenumberofuserswhowillbeusingthisBusinessIntelligence,AnalyticsandReportingSolution?PleaseincludeTheproposedBItoolsandreportingsolutionshouldbelistedinanyquadrantofanyofthelastthreeyearsofGartner/Forresterreport,sinceDatabasehasalsobeenincorporatedwithsimilarlistinginGartner/Forresterreportinanyquadrant.

1.Asabove.2.Nochange.

51 Page139

IncaseofCOTSProduct(ERPSolution)costofproductfor30000users

CanyoupleaseletusknowthenumberofusersforthefollowingprimarilyfromHWSizingperspective.UserswhowillbeusingthePlanningandBudgetingsolution;UserswhowillbeusingCoreFinancesolutionforPayments,Receipts;DebtManagement;WaysandMeansmanagement;UserswhowillbeusingforPensionprocessingandInsuranceandAuditManagement;NoofPensionerswhosepaymentstobeprocessed;OthercategoryofUsersnotlistedabove.

Sr No Module Name

Number of User

1 Grant Distribution 843

2

Online Bill Processing (OBP) 11515

3 Treasury Bill Processing (TBP) 1142

4 PAO MLA Bills 1

5

Expenditure and Receipt Accounting (ERA) 1197

6 Earnest Money Deposit (EMD) 614

7

Personal Deposit and Personal Ledger Account (PDPLA) 1261

8 Stamp Processing 413

9 Cheque Inventory (CI) 416

17

S.No

SectionNo&ClauseNo


10 Letter of Credit (LC) 1425

11 Employee Census 5084

12 Pension Payment (PPO) 1052

13 Pay Fixationv (PF) 12052

14 DPPF‐GPF 31

15 DPPF‐HBA/MCA 25

16 DPPF‐NPS 30

17 DPPF‐PP 217

18 LF‐PP 126

19 LF‐MPR 2

20 LF‐PVU 160

21

Pay Verification Unit (PVU) ‐ Central 19

22

Debt Management Office (DMO) 5

23 Cyber Treasury Portal (CTP) 31

24 DSS/MIS 5068

Total 42729 52 119 8.10.2.ForCOTSProductthefullIPRofthe

customized/developedsolutionforthisprojectshallrestwiththeFDexcepttheCOTS,BI,OSandDB.IncrementalIPRwillbecreatedduringtheDevelopmentprocesswhichwillbesincepaidforbyGovt.ofGujarat;hencesuchIPRwillrestinGovernmentofGujarat.IncaseofCOTSProductthestateGovernmenthasrighttoretaincustomizationlayerandshouldtheagreementwithserviceproviderandtofurtherdevelop.Therefore,Governmentof

Wewillnotbeabletoaccommodatethisclausepleasenotetheproduct/servicesinvolvedbelongtoSAP,furtherifthereisanydeveloping/customizingthesameistomeetthescopeoftheworkandnootherintent.Hence,anySAPmaterials,andallIntellectualPropertyRightsembodiedtherein,shallbethesoleandexclusive

NoChange.AsperRFP.

18

S.No

SectionNo&ClauseNo


GujaratwillholdIPRofthecustomizedCOTSsolution.Thesamewouldbeapplicabletocopyrights.TheTSPshallsignany/allthedocumentsinthisregardandwillgetnecessaryundertakingtothiseffectfromtheCOTSOEM.TheGujaratGovernmentfurtherintendsusecustomizedCOTSbacktotheCOTSOEMtoenableittouseinGovernmentorganizationsinotherStatesorinorganizationsinGovernmentofIndia.TheCOTSOEMwillhavetoagreetothisarrangementandwherever,theCOTSOEMusesGovt.ofGujaratcustomizedCOTSsolutionorgetsadditionalprojectsofDepartmentofElectronics&IT,Govt.ofIndiaoranyotherstategovernment,itwillhavetopaytoGovernmentofGujaratalicensefee/accessfee/sharingfee/royaltyof20%ofprojectfeescollectedtowardsthecustomizedsolution(Licensefeescollectedtowardsdatabaselicenses,OperatingSystemlicenses,COTSwillnotbeincludedforsharing)fromthetenderingauthorityortheTSP(TotalSolutionProvider)isincluded)ofsuchprojects.Atthetimeofawardingcontract,authorizedrepresentativeofCOTSOEMwillhavetosignaseparatecontractagreementtosuchanextentwithGovt.ofGujarat.TheTSPhastogetsuchanundertakingfromtheOEMatthetimeoffilingthisbidandhandoverthesourcecode,Metadatadetailsetc.totheFinanceDepartmentatdifferentstagesofcustomizationandbeforereleaseoffinalpaymentoncompletionoftrainingandrolloutofsoftware.

propertyofSAP,SAPSE(theparentcompanyofSAP)oritsortheirlicensors.ExceptfortherightssetforthintheSAPSOFTWARELICENSEANDSUPPORTAGREEMENTGeneralTermsandConditions,LicenseeisnotpermittedtomodifyorotherwisemakederivativeworksoftheSoftwareorotherSAPMaterials.AlsoforIFMSprojectssinceSAPwillbidthroughtheirSIlicensefee/accessfee/sharingfee/royaltyof20%ofprojectfeeswillnotbeapplicable.ThisisonlyapplicabletoSIwhogetthisIFMSprojectandreplicatethesameinotherdepartments,oranyotherGovt.Entityprovidedtheyagree.

19

S.No

SectionNo&ClauseNo


53 119 8.10.3.TheFinanceDepartmentshallhavetheunrestrictedrighttodeployoruseNewIFMSapplicationsoftwareandthedocumentationrelatedthereto,inanyGujaratstategovernmentdepartment,atnocosttoclient.

RequestedtopleasespecifyexactnosofusersgoingtousethisIFMSapplicationapartfromFinancedepartment.

Biddermayenvisagedbasedonexistingusersandprovisionedfornext8year.

54 91 Currently,Govt.ofGujaratisinprocessofSelectionofAgencyforSupply,Installation,CommissioningandSupportofCloudEnabledInfrastructureatGSDC,GandhinagaronbehalfofDepartmentofScience&Technology,GovernmentofGujarat(RFPNO.:GIL\DST\SDC_Cloud\2016‐17dated24.03.2017)whichisavailableonhttps://gil.gujarat.gov.in/tendercms/TenderDocs/201722118593593.pdfTheexistinginfrastructureandfutureenvironmentdetailsisavailableintheRFP.TheNewIFMSsolutionwillbehostedonthiscloudinfrastructure.Forstorage,EMCVMA200Kstoragewillbeprovided.

HWprovisioningasrequiredfortheimplementation‐HANAapplianceswillbeprovidedaspartofthisinfra‐structure‐Pleaseclarify.AlsopleaseclarifywhetherthecurrentinfrastrucureprovidedatGclouddatacentreofCiscoarescalableandHANAcertifiedornotandifrequiredbySAPwhetherthiswouldbescalableornot.SecondlypleaseclarifywhethertheoperatingSystemrequiredtorunSAPapplicationswillbeprovidedbyFinancedepartmentornotorwhetheritwillberesponsibilityofSI.

AsperRFP

55 93 DocumentManagementSystem:InagovernmentapplicationlikeIFMS,itmustdealwithlotsofdocuments&contentsacrossvarioussectionoftheoverallIFMSapplication.Henceitisnotjusttheholdingthecontentatoneplace,butitisalsohoweffectivelythecompletemanagementofenterprisecontentfromitscaptureanddisposition.Thus,deliveringcontextualinformationtobusinessstakeholdersforimprovedcollaboration,smarterdecisionmakingandenhancedcustomersatisfactionisofprimeimportance.

PleaseclarifythenumberofuserswhowillbeusingthisDMSsystem?Pleasealsoclarifyathirdpartyproductcanbeusedforthispurpose?

AllusersofIFMS.TheDMSshouldbeasperstandardmentionedintheRFP.Biddermayusedthethirdpartyproduct.However,theentireresponsibilityincludingimplementation,integration,upgrade,updateswillbeliewithbidders.

20

S.No

SectionNo&ClauseNo


56 37 TheproposeddatabaseshouldbelistedinanyquadrantofanyoflastthreeyearsofGartnerreport.Thedatashouldbestoredinminimum128bitencryptionmechanism.Theusercredentialshouldalsobestoredindatabaseinencryptedformat

Requested to please amend theclause as under.The proposeddatabase should be listed in anyquadrantofanyoflastthreeyearsof Gartner/Forrester report. Thedatashouldbestoredinminimum128 bit encryption mechanism.Theusercredentialshouldalsobestored in database in encryptedformat

The proposed databaseshould be listed in latestreportofGartner/Forester.The data should be storedin minimum 128 bitencryptionmechanism.Theusercredentialshouldalsobe stored in database inencryptedformat.

57 95 Aftercompletionof8yearsandatthetimeofhandover‐takeover,SPhastoprovidetheapplicationwithlatesttechnologyversion,updateandupgrades.

ItisalsomandatoryforbothCOTSandBespokesolutionwithin8yearstimeframealsoSP/SIneedstoprovidedetailsontechnicalupgrades,versionupgradeandupdatesalso.Thisshouldnotbelimitedtothataftercompletionof8yearssupportandatthetimeofhandoveronlySPhastoprovideapplicationwithlatesttechnologyversion,updatesandupgradesasthiswillrestrictFinanceDepartmentandGILtogetthelatestversionoranyspecificupdatesreleasedduring08yeartimeframerelatedtoapplication,Databaseandanyotherplatformusedforthisproject.Bidderhastoprovidealllatestupdates,releasesontheproductgivenanditisuptoFDandGILtodecidewhethertoimplementornot.

ItwillbeapplicabletobothCOTSaswellasbespokedevelopment.

58 22 4.DatabaseExchangeFacility Pleaseexplaintherequirementandthefaciitiesexpected.

Itisinterface/integrationbetweentwosystemsforexchangedata.

21

S.No

SectionNo&ClauseNo


59 28 1)Integrationbetweenthetreasurysystemandthestakeholderdepartmentsforrealtimetransferofinformation.

Existingsystemsarerunninginwhichplatformandwhatareallthedbmsareinvolvedandwhatkindofdatatobetransferinrealtime.(example:files,images,databasetransactions)

ExistingIFMSPlatform:J2EE,DatabaseMySQL,InsuranceSolution:Database:Oracle10g.Frontend:JAVA.IWDMS:J2EE,Database:Oracle

60 97 SPshallberesponsibleformanagementofthedatabaseduringthecontractperiod.Whilerollingouttheproject,itisenvisagedthathistoricaldataofExistingIFMSwillbemigratedinNewIFMS.TheSPwillberesponsibleforcapturingthatdata.CurrentlythesizeofthedatabaseofexistingIFMSis1.8TBandCTPis73GB.

PleaseclarifythedatasizeoftheproposednewsystemDoesitrequireallhistorydatafromIFMS1.8TBandCTP73GBtobemigratedtothenewsystem?

IFMS2TBandCTP100GBInsurance5GBandIWDMSBudget1GBshouldbemigrated.

61 97 TheselectedServiceProviderisrequiredtomigratealltheexistingdataavailablewithDepartmentinthedigitizedformatoftheexistingapplications(IWDMS&IFMS,CTP,etc.)ifrequired,initscurrentdatabasetothenewsystemtobehostedatStateDataCentreatfreeofcost.Costfordatamigrationfromexistingapplicationshouldnotbeincludedinthepricebid.

IFMSandCTPdatasizesalreadygivenintheaboveclause.WhatisthedatasizeofIWDMS.ThescopeofthisRFPisonlyforIFMSandwhatisthelogicofdongDataMigrationofothersystemslikeIWDMSandCTPtothesystemtobehostedatStateDataCenterwithoutanycost?

TheCyberTreasuryPortalisapartofIFMSitself.Onlyitismaintainedinseparateserver.IWDMSapplicationiscontainbudgetrelateddata.Soonlythosebudgetrelateddataneedstobemigrated.

62 16 The bidder must get and present anundertaking duly signed by authorizedsignatory of the COTS OEM to convey OEM’sacceptancetothefollowingarrangement“TheCOTS OEM provider agrees to provide theadditional user licenses with followingconditions:Additional licenses shall beprovided at a discount to the quoted price inthis bid subject to following discountschedule:• 30000 user licenses: As per pricequoted in financial bid (The unit price of thesame will be calculated accordingly as: Unit

ThiswillbeapplicableasperstandardSAPEndUserlicenseagreement.Requestedtopleaseamendtheclauseaccordingly.Priceholdcannotbegivenformorethan03years.Requestedtopleasemodifytheclause.

NoChange.AsperRFP.

22

S.No

SectionNo&ClauseNo


Rate= Quoted Rate for 30,000 users/30000andsimilarmethodforcalculationofunitratefor ATS/AMC for 8 yearswill be applicable)•For purchase of additional licenses quantityfrom 30001 to 50000, bidder has to provide50% discount on unit quoted price onincremental quantity• For purchase ofadditional licenses quantity from 50,001 andabovebidderhas toprovide80%discountonunitquotedpriceonincrementalquantity

63 16 Besides the costofCOTS licenses, if thereareother items in the bid document which alsoattractcostsbasedonquantityofuserlicensesthenallsuchlicensesshallattractdiscountsasmentioned above in their lump sum onetimecostorintheirannuallicensingcosts.TheTSPshall give this undertaking in respect of suchquantities which are chargeable by him. Thediscount shall be computed against the pricequotedintheFinancialBidofthisRFP.Furtherthe quantity indicated above includes suchlicenses bought by other Governmentorganizations, inside and outside Gujarat,which go in for rapid roll out of IFMS eitherpursuant to an agreement with the state ofGujarat or pursuant to decision by theDepartmentofelectronicsandIT,Governmentof India underNational e‐GovernancePlan orunderanyotherschemeforrapidrollout.Thediscount shall apply on incremental quantityand not on the cumulative quantity. Suchundertaking will have to be taken from theOEM and to be submitted by the TSP alongwiththeBid.

Thisisnotacceptabletous.AnynewdepartmentoutsidefinancedepartmentGujaratwillbetreatedasnewentityforlicenseagreementandimplementation.Alluserlicensearegivenbasedonentitycreated.Allthefreshimplementationorrolloutofthelicenseswillbeconsideredasnewandseperatelicenseagreementonly.

NoChange.AsperRFP.

23

S.No

SectionNo&ClauseNo


64 19 The Finance Department shall have theunrestricted right todeployoruseNew IFMSapplication software and the documentationrelated thereto, in any Gujarat stategovernment department, at no cost to client.StateGovernmentmaychoosetocarryoutthecustomizationofthesoftware,aftertheexpiryof the post implementation support, by anywaytheywant.

ThiswillbeapplicableasperstandardSAPlicensingpolicyforwhichtheFinanceDepartmentisentitledto.Requestedtopleaseamendtheclause.Forthecustomizationpartafterpostimplementationsupportperiodof08years,respectiveSIhastogivebinding.

NoChange.AsperRFP.

65 31 •Pensionmodule PleaseletusknowwhetherthePensionmodulewillbecoveredntheSATHIorwillneedtobescpedunderthisproject.

PensionprocessingfromendtoendwillcarryoutinIFMS2.0.

66 132 ManufacturerauthorizationForm SAPwillprovideStandardMAFtoitsbiddingSI,otherdocumentationregardingwarranty,developmentcentre,sourcecodewillbegivenasSAPstandardOEMself‐certificationformat.Requestedtopleaseclarify.

AsperrevisedFormat.

67 72 PanchayatFinanceManagementSystem PleasespecifynosofPFMSuser,Village,TalukaandDistrictforbothPFMSapplicationsandBIuser

PFMSusers‐ approx‐8000users,BIusers‐approx‐43users.

68 132/133

DocumentationfromOEMforCOTS AnyotherspecificdocumentifrequiredbyFDwillbegivenbySAPonitsownSelfcertificationformatgivenby

Wheneverformatisgivenbidderhastogivethecomplianceinparticularformat.Wheneverformatisnotgiven,biddermaygivethecomplianceintheirownformat.

69 108 PaymentTermsonCOTSlicensesforERP,DBandOS,BItools

Requestedtoamendpaymenttermsclauseasunder:1)80%paymentofdeliveryofPaperlicenses2)10%paymenton

Asabove

24

S.No

SectionNo&ClauseNo


SuccessfulInstallation3)10%paymentoncompletionof03monthsoffinalgolive

70 3.2.2.ApproachofSPforadoptingtheSolution

33 BiddershouldhavetosubmittheproposeBillofMaterialforNewIFMSwithdetailsrequiredminimumnumberofCores,Memoryetcasapartoftechnicalbids.

Webelievethat,SIhastodohardwaresizingonlyanddepartmentwillproviderequiredhardware(Server,StorageBackupsolutionwithbackupsoftware,Firewall,SLB,NetworkDevices,Securitydevicesetc.)tohosttheapplicationatDCandDRsite.Pleaseconfirm.

Yes.ItwillbeprovidedbyGoG.

71 ThekeycomponentsofthescopeofworkoftheServiceProviderinclude

36 b)Procurement,commissioningandmaintenanceofanyenablinghardware,storage,systemsoftware,manpoweretc.fortheBIsolution.

IssupplyofHardwareforBIsolutionisinbidder’sscopeofwork?OritwillbeprovidedbydepartmentPleaseconfirm.

Yes.

72 3.3.Operation&MaintenanceSupport

91 Monitoring&ReportingServer/Systemperformance

Isbidderhastosupplylicenses(EMS)forMonitoring&ReportingServer/Systemperformance?

Department will providethe same. However, themonitoring has todonebyselectedbidder.



WhowillberesponsibleforserverOSinstallation,management&Administration?

BiddershallberesponsibleforserverOSinstallation,managementandadministration.

74 3.3.Operation


IsbidderhastosupplylicensesforBackupandrestorationofOS,

BackandrestorationsoftwareforDCwillbe

25

S.No

SectionNo&ClauseNo


&MaintenanceSupport‐PageNo91

ApplicationanddatabasesoftwareatDC&DRSite?

providedbydepartment.


SPbiddershallsetupcentralizedhelpdeskatFD(Gandhinagar)tologcomplaintsoftheusersandissuethelogticketnumberandcommunicatethecorrectivemeasure.Theservicemanagement/supportrequestmodule/toolshallbeprovidedbytheSP.SPshallprovideCustomersupportinterfacewithonline,telephoneandon‐sitesupport,andotherdeliverablesasdescribedbelow.ThespaceforhelpdeskfacilitywouldbeprovidedbyGovt.ofGujarat.

Webelievethat,ITinfra,TelephonelineandSpaceforHelpdeskwillbeprovidedbydepartment/Client.Pleaseconfirm.

Yes.Itwillbeprovidedbydepartment.

76 TechnicalDetails:

94 ·Portal&Mobileappconcurrentusers:ExpectedconcurrentusersonInternet&MobileappPortalAllGovt.employeesotherthanteacherswhoinvolvedinfinancialtransaction.oAllClass1&Class2employeesofStatePanchayatoAllusersofaccountingbranchofstategovt.officesoCitizenwhowillbepayingtogovt.treasuries

ForSizingofHardware, RequestyoutoprovideapproxtotalnoofusersandexpectedconcurrentusersforPortal&MobileAPP.

It cannot be envisaged.Bidderhas todoprovisionconsidering8yearsplan.

77 3.4.2.BiddershallproposetheOperationandMaintenanceteamfor

95 2.CentralSiteO&MTeam:SystemAdministrator,System/BusinessAnalyst,DBA,SecurityExpert,NetworkAdministrator,PortalExpert,BIExpertandMobilityExpertetc.withBE/MCA/PGinIThavingminimum4to6yearsofexperienceintheirrespectivefield.

PleaseconfirmtheworkinghourseofCentralSiteO&MTeamPleasedefinetheNumberofresourcesrequiredforsection3.4.2pointb,serialno2(CentralSiteO&MTeam:)IsbidderhastodeployanymanpoweratDRLocation?Pleaseconfirm.

Generally, it will be 10:00to 19:00. However inmonth of march it will be10:00to10:00withoutanyextra cost. In case of anycriticality it will beavailable as and whenrequired.

26

S.No

SectionNo&ClauseNo


projectasfollow(costofthesamehastomentioninfinancialbidpart6

78 General Digitalsignatureusers Kindlyprovidethenumber/countofdeptusersusingdigitalsignatures.Weunderstandthatthecertificateswillbegivenbythedepartmenthoweverthisinfoisrequiredandimportantforustoprovidecompleteendtoendsolution.Weneednumbers/countofdigsignatureusers.

Currently5000DSCareinuse.

79 General EMS Weunderstandthatthedepartmentwillprovideallthetool,dependentDB,dependentsoftware,middlewareandOStohosttheEMSsolution.Pleaseconfirm.

EMSsolutionisalreadyhostedinSDC.

80 General DR WeunderstandthatDRisatdelhi/Hyd.Pleaseconfirmifitiscloudenvorphysicalstandaloneinfra.

Cloudenvironmentwillbeprovided.

81 General HRMSandPayroll OurunderstandingisthatemployeedataandpayrollprocessingwillbedoneinHRMSsystem.WeneedtodevelopanewHRMSandPayrollSystemfortheforemployeesOTHERthanthose

AsperRFP.

27

S.No

SectionNo&ClauseNo


coveredbySATHIapplication.Pleaseconfirm.PleasedefinetheclearscopeofHRMSandPayrollfornewIFMS.

82 General HRMSandPayroll PleaseprovidethelistofallthemoduleswhichneedstobeimplementedunderHRMS

AsperRFP.

83 General HRMSandPayroll WhatwillbethetotalnoofemployeeswhowillbeaccessingthisnewHRMSsystem

Approx.15000userswillusepayrollmodule.Itmaybeincreasedinfuturealso.

84 General HRMSandPayroll Pleaseprovidethetotalnoofemployeesalongwiththelocationdetailswhowillbeaccessingthenewproposedpayroll.

Approx.15000userswillusepayrollmoduleacrossthestate.Itmayincreaseinfuturealso.

85 Pg46 DataentrymodulewhichneedstobedevelopedinNEWIFMSandpaybill,payfixation,paymentbills,disbursementwillbeprocessedthroughNEWIFMS.

Pleaseprovidethetotalnoofmodulesforwhichwejustneedstobuiltupdatacapturingscreensandnottheentireprocessflow.

Theentireprocessflowhastobedeveloped.

86 General Payroll Pleaseprovidethetotalnoofemployeesforwhomthepayrollbegeneratedfromthenewproposedsystem

Currently4.62lakhsemployeesareinGovt.Includingpanchayatandgrantinaidschoolandcurrently25000employeespayrollgeneratefromSATHI(currentHRMS).No.ofemployeesmayincreaseordecrease

87 General Payroll PleaseprovidetheconcurrencyfornewproposedHRMSandpayrollsystem

NonewHRMShastodevelop.AllthefunctionalitieswillbepartofIFMS2.0

28

S.No

SectionNo&ClauseNo


88 General Dev/testingenv Pleaseallowustododevelopmentandinternaltestingatoffshorelocation.IfnotallowedthenpleaseconfirmthatHW,SW,DevspacewillbeprovidedbyGovtfordevelopmentandinternaltesting.Weassumethatthedev/testinginfraincludesphysicalspace(toseatasmanypeopleasproposedbyus),furniture,locallan,connectivitytoSDC&DRsites,desktops,servers,database,operatingsystem,applicationserversoftwareetcrequiredforappdevandtestingwillbeprovidedbydepartment.Pleaseconfirm.

1. No offshoredevelopment.2. Only physical space,furniture, Local LAN,connectivity to DC & DRsite, desktop, servers areprovided by department.The software like OS,database should bebrought by the selectedbidder.

89 4.1AcceptanceCriteria

AcceptanceCriteria StandardprovisionfordeemedacceptancemustbeincludedtoincludedeemedacceptanceineventtheFDdoesnotprovideacceptancecertificateoncompletionofUATorstartsusingthedeliverablesinliveenvironmentbeforebeingaccepted.Anycostofreworkingshallbebornebythebidderifthedefectattributabletothebidder.

NoChange.AsperRFP.

90 5.2PaymentTerms

PaymentTerms BidderstandardpaymenttermswhichareCorporateFinancemandatemustbeincluded.Allpaymentsdueformorethecreditperiod(30days)willattractaninterestattherateof2%per

NoChange.AsperRFP.

29

S.No

SectionNo&ClauseNo


month.BidderalsoreservestherighttowithholdtheprovisionofservicestillsuchtimeallthepaymentsduetoitunderthecontracthavebeenmadebytheFD.

91 6.2.2.PenaltyCalculations

PenaltyCalculations Overallpenaltycapforbreachofallapplicableservicelevels(operational,developmental)shouldbecappedat1%ofthetotalcontractvalue.

NoChange.AsperRFP.


PenaltyCalculations Oursubmissionisthatifthedelayduringimplementationphaseissolelyandentirelyattributabletobidder,theLD/penaltybecappedat0.5%ofthecostofundeliveredgoodsandservicesperweek,notexceeding10%ofthevalueoftheundeliveredgoodsandservices.

NoChange.AsperRFP.


PenaltyCalculations Bidderwouldliketofurthersubmitthatitshallnotbeliableforanypenaltiesiftheperformanceordelayissuesisreasonsbeyondthebidder’scontrol.

NoChange.AsperRFP.


PenaltyCalculations Acoupleofmorestandardexceptionstouptimeshouldbeincluded.(a)TimelostduetodamageormalfunctioninthesystemoranyunitsthereofduetocausesattributabletoFDsuchasattachmentofadditionaldevices,makingalterationtothesystem,maintenanceofthesystem,etc.withoutthebidder’sconsentand/

DelaywhichisnotattributabletoSP,willnotbeconsidered.

30

S.No

SectionNo&ClauseNo


orfailuretomaintainthesiteasrequiredbythebidder;(b)thebiddermayalsorequesttheFDforashutdownformaintenancepurpose,whichrequestwillnotbedelayedordeniedunreasonablybytheFD;(c)Timetakenforbootingthesystem;(d)Timelostduetounavailabilityoflinks.

95 8.10‐IntellectualPropertyRights

IntellectualPropertyRights ‐OnlysourcecodeoftheportionofthesolutioncustomizedexclusivelyandspecificallyfortheFD,andassociateddocumentation,shallbetransferredtotheFD.

NoChange.AsperRFP.

96 8.10.1 Theserviceproviderisadvisednottobringanysoftwareasbaselayerforfuturedevelopmentasasolution.FinalsolutionIPRwillbesoleandexclusivepropertyofdepartment,expectBItools,OSandDB.ServiceProviderwillhavenoclaimtoanybaselayeroranyothercomponent.InbespokedevelopmentaswellasCOTSproducttheFinanceDepartmentshallhavefullrightsofsharingsourcecodewithGujaratStateGovernmentDepartments/Boards/Corporations./PSUsorotherGujarat’sStateGovernementEntity.IncaseofbiddernotofferingtheCOTS(ERPSolution),thanthebidderhasalsototransfersourcecodesodevelopedfortheIFMSprojecttoGovernmentofGujarat.Thesourcecode,fullydocumentedforitsarchitecturewillbeexclusivepropertyoftheGovernmentofGujaratandthebidderwillhavenorighttouseitanywhereelsewithoutpriorapprovalofthe

IfwearedeployingBidderproprietarysolution/framework,neithercanthesource‐codebehandedovertothecustomer,norcantheFDhavefullrightstomodify.Alicenseagreementwillbeexecutedwiththecustomerwhichwillgovernthetermsofsuchlicensing.

NoChange.AsperRFP.

31

S.No

SectionNo&ClauseNo


GovernmentofGujaratthroughtheFinanceDepartment.IfGovernmentofGujaratallowstothebiddertheuseofthissourcecodethenitwilltake20%ofthecostofapplicationdevelopmentforthesubsequentprojectsasRoyaltyfee.ConsideringtherightsofgovernmentofGujaratoverthesourcecode,thebidderisspecificallydirectednottouseanyproprietarylayereitherofitsownownershiporofownershipofotherswiththesourcecodetodeliverthesolutionfortheIFMSproject.

97 8.10.2‐T TheGujaratGovernmentfurtherintendsusecustomizedCOTSbacktotheCOTSOEMtoenableittouseinGovernmentorganizationsinotherStatesorinorganizationsinGovernmentofIndia.TheCOTSOEMwillhavetoagreetothisarrangementandwherever,theCOTSOEMusesGovt.ofGujaratcustomizedCOTSsolutionorgetsadditionalprojectsofDepartmentofElectronics&IT,Govt.ofIndiaoranyotherstategovernment,itwillhavetopaytoGovernmentofGujaratalicensefee/accessfee/sharingfee/royaltyof20%ofprojectfeescollectedtowardsthecustomizedsolution(Licensefeescollectedtowardsdatabaselicenses,OperatingSystemlicenses,COTSwillnotbeincludedforsharing)fromthetenderingauthorityortheTSP(TotalSolutionProvider)isincluded)ofsuchprojects.

BidderInternal:Plsthoroughlycheckfeasibilityandacceptabilityofthearrangement.IfdeployingthirdpartyCOTS,plsensureback‐to‐backcommitmentsfromtheOEM.

Ok.

98 8.10.4 Standardexceptionstobidder’sobligationtoindemnifyagainstthird‐partyclaimsofIPinfringementmustbeincluded.

NoChange.AsperRFP.

99 8.10.6 Patches,updates,releasesshall NoChange.AsperRFP.

32

S.No

SectionNo&ClauseNo


freeofcostonlyifavailablesofromOEM.Else,thecostasadvisedbyOEMwillhavetobebornebytheFD.

100 8.11Inspection/Testing

ReasonableaccessshallbeprovidedtotheFDor,itsrepresentatives/nominatedagencytothebidder’slocations,facilitiesandmaterialstotheextentrelevanttotheservicesunderthecontractandprovidedthatFDanditsnominatedagenciesaccordappropriatetreatmenttothebidderconfidentialandproprietaryinformation.TheFDshallensurethatnominatedthirdauditageny/ciesorexaminersarenotdirectcompetitor/softhebidder.

Ok.FDwilltakecareofit.

101 8.11.2(e) Deemedacceptanceprovisionassubmittedabovewillbeapplicable.

NoChange.AsperRFP.102 8.13

Suspension

Breachshouldbeofmaterialobligations.

NoChange.AsperRFP.

103 8.14Termination8.14.1

Terminationbydefaultmaybeinvokedwith30days’noticeforfailingtoperform“material/fundamental”obligationsduetoreasonssolelyandentirelyattributabletothebidder,witha30daysperiodtocure/remedysuchbreach.

Asperanswerofqueryno.107

104 8.14.2 OnterminationforconvenienceatFD’soption,itissubmittedthatareasonablecompensationtomeet

NoChange.AsperRFP.

33

S.No

SectionNo&ClauseNo


bidder’sagreedcommitmentsshouldbemadebyFD.

105 8.14.3 Iftheanyriskpurchaseisinitiatedduetothereasonssolelyandentirelyattributabletothebidder,biddershallbeliableforexcessamountsupto10%ofthevalueoftheundeliveredgoodsandservices.

NoChange.AsperRFP.

106 8.14.5and8.14.7

“Satisfactory”isasubjectiveterm.Inanyeventoftermination,FDshallbeobligatedtopayforallservicesrenderedbythebidder,andtowardsreimbursableexpenses,uptotheeffectivedateoftermination.

NoChange.AsperRFP.

107 8.15TerminationforDefault

Terminationbydefaultmaybeinvokedwith30days’noticeforfailingtoperformmaterial/fundamental”obligationsduetoreasonssolelyandentirelyattributabletothebidder,witha30daysperiodtocure/remedysuchbreach.

(a)TheagreementmaywithoutprejudicetoanyotherremedyforbranchofAgreement,bythirty(30)daysadvancewrittennoticeofdefaultprecededby30days’notice,senttothebreaching/defaultingSPbeterminated,inwholeorpart;(i)ifSPfailstodeliverduetoreasonsentirelyattributabletoSPanyoralloftheserviceswithintheperiodsspecifiedintheRFP,orwithinanyextensionthereofgrantedbyFDorifSPfailstoperformanyother

34

S.No

SectionNo&ClauseNo


obligation(s)undertheAgreementduetoreasonssolelyandentirelyattributabletoSP,andifthebreachcontinuesevenafterthenoticeofthirtydaysgivenbytheFDtoSPtoremedythebreach.(ii)BytheFD,inthejudgmentoftheFD,SPhasengagedincorruptorfraudulentpracticesincompetingfororinexecutingtheproject.

108 8.25LimitationofLiability

The entire liability of the bidder shall belimitedtoMaximum(Limitationofliability)=Paymentmadetothebidderandexplicitlyexclude all direct, indirect and consequentiallossesimpact,etc.totheDepartmentexceptasmaybedeterminedbycourtsoflawundertheapplicablelawandawardedafterfollowingthedueprocessoflaw.

Foravoidanceofdoubt:‐ Bidder’aggregateliabilityshallbesubjecttoanoveralllimitofthefeespaidbytheFDtothebidderinthe12monthperiodprecedingthedateonwhichtheclaimarose‐Neitherpartyshallbeliabletotheotherforanyspecial,indirect,incidental,consequential,exemplaryorpunitivedamagesoranylossofprofitorrevenuearisingunderorinconnectionwiththecontract,evenifsuchotherpartyhasbeenadvisedofthepossibilityofsuchdamages.

Innoeventshalldepartmentliableforanyindirect,incidental,special,consequential,relianceorcoverdamage,lossofprofits,revenue,dateorinrespectofallsuits,actions,losses,expenses(includingbutnotlimitedtolegalfeesandcostsofdefenceandanyTaxthereon)incurredbybidder.However,innoeventthetotalliabilityofbidderundertheprojectexceedthetotalfeesreceivedbybidderfromtheClientunderthisproject,asofthedatesuchliabilityarose.

109 8.27Maintena

Standardwarrantydisclaimershallbeincluded.

NoChange.AsperRFP.

35

S.No

SectionNo&ClauseNo


nceserviceincludingWarrantySupport

110 8.28TaxesandDuties

Allthefeespayabletothebidderareexclusiveofanysales,useandvalueaddedtax,servicetaxGST,ortaxesofsimilarnature.anysuchtaxeschargedthereonbyanyApplicablejurisdiction,wheresuchtaxesareApplicable,FDshallberesponsibletopayandreimbursesuppliertheamountofsuchtaxes.Eachpartyisresponsibleforitsownincometaxesandcorporatetaxes.anyrevision(upwardordownward)oftheApplicabletaxesandlevies(includingintroductionofnewtaxesandlevies)shallbebornebytheFD.

Accepted.ThetaxeswillbeapplicableextraasperGovt.rule.

111 9.8FormVIII–EarnestMoneyDeposit/BidSecurityintheformofBankGuaranteeFormat

ThisEMDFormatdoesnothavethestandardclausewhichisinsisteduponbyallbanks.Needtoaddasgivenhereunder:Notwithstandinganythingcontainedhereinabove‐OurliabilityunderthisbankguaranteeshallnotexceedRs______/‐(Rupees________________only).‐Thisbankguaranteeshallbevalidupto‐‐‐‐‐‐‐‐‐‐‐Weareliabletopaytheguaranteedamountoranypartthereofunderthisbankguaranteeonlyifyouserveuponusawritten

AsperFDGR

36

S.No

SectionNo&ClauseNo


claimordemand(andwhichshouldbereceivedbyus),onorbefore‐‐‐‐‐‐‐‐‐‐before14.30hours(IndianStandardTime)whereafteritceasestobeineffectinallrespectswhetherornottheoriginalbankguaranteeisreturnedtous.

112 9.9FORMIX‐PerformanceBankGuarantee

NeedtoaddtheclauseasundermandatedbyBidderFinance:ThisBankGuaranteeissuedby____________________Bank,onbehalfofBidderinfavoroftheFDisinrespectofanewContractdated________________.Ascommunicatedby,onthedateofexecutionofthisBankGuaranteeanamountofRupees______________(Rupees______________________________only)isoutstandingandpayabletoBidderbytheFD,inrespectofperviouscontractsbetweenBidderandFD.AscommunicatedbyBidderonthedateofexecutionofthisBankGuarantee,therearenooutstandingdisputesrelatedtoanyperviouscontractsbetweenBidderandFD.

AsperFDGRmentionedinRFP.

113 General Newclauseproposed:Third‐PartyComponents

Provisionforthird‐partymaterialswhichneedtobeormaybeprocuredadditionallybytheFDandtheirlicensingtermsshouldbeincluded.

AsperRFP.

114 General Newclauseproposed:Bidder’sPre‐existingIntellectualProperty

Detailedprovisionforownershipofbidder’spre‐existingintellectual

NoChange.AsperRFP.

37

S.No

SectionNo&ClauseNo


propertymustbeincluded.115 General Newclauseproposed:FD’sobligationto

indemnifyFD’sobligationtoindemnifythebidderonclaimsofinfringementarisingfromFD‐providedcontent/materialshouldbeincluded.

NoChange.AsperRFP.

116 General Newclauseproposed:TerminationbyBidderfordefaultbyFD

Thebiddermayterminatethecontractbyservingawrittennoticeof30daystotheFD,intheeventofanynon‐paymentofanysumwhichisdueandpayabletothebidderfortheservicesalreadyrendered,beyondthecreditperiodstatedintheinvoiceandifsuchdefaultisnotcuredwithinthecureperiodof30daysstatedinthenoticeoftermination.

NoChange.AsperRFP.

117 General Newclauseproposed:LimitationofLiability ThebiddershallbeexcusedandnotbeliableorresponsibleforanydelayorfailuretoperformtheservicesorfailureoftheservicesunderthecontractifsuchdelayorfailureisbeduetoreasonsattributabletotheFD,thirdpartyserviceprovidersorreasonsbeyondthereasonablecontrolofthebidder.Thebiddershalltakesuchactionsasmaybenecessarytocorrectorremedythefailuresordelays,andshallbeentitledtoinvoicetheFDforadditionalcostsincurredinconnectionwithcorrectionorremedyasaboveontermsagreedupon.

NoChange.AsperRFP.

118 General Newclauseproposed:Non‐exclusivity Standardnon‐exclusivityprovision NoChange.AsperRFP.

38

S.No

SectionNo&ClauseNo


mustbeadded.119 General Newclauseproposed:EmployeeNon‐

SolicitationEmployeenon‐solicitationclausemustbeincorporated.

NoChange.AsperRFP.120 General Newclauseproposed:EntireAgreement Entireagreementprovisionbe

incorporated.NoChange.AsperRFP.

121 General Newclauseproposed:EntireAgreement Further,needtoinclude:TotheextentpermittedbyApplicableLaw,apartyisnotliabletoanotherpartyincontractortortorinanyotherwayforarepresentationorwarrantythatisnotsetoutinthecontract.

NoChange.AsperRFP.

122 General Newclauseproposed:Confidentiality EitheramutualNDAshouldbeexecutedoranexhaustiveconfidentialityclause,withstandardexceptions,mustbeincludedinthecontract.Theconfidentialityobligationsofthepartiesshallextendforthetermofthecontractandforaperiodoftwo(2)yearsfromtheexpiration/terminationofthesame.

NoChange.AsperRFP.

123 5.2PaymentTerms;Sl#4

ATS&AMCofCOTSfor8years‐Lineitem6andCostofAMC/ATSofOS,DatabaseLicenses,BIToolsandotherreadymadesoftwarerequiredtoruntheapplicationlineitem7

Paymenttermsonimplementation(18monthsduration)‐Couldyoupleaseletusknowinwhichquarterthesepaymentmilestonesfallandthe%ineachquarter?

TheATS&AMCpaymentwillbereleaseyearlyfromthedateofGo‐Live

124 Section3.2.2ApproachofSPforadoptingtheSolution–Page31

Ineachphase,theServiceprovidershalltakeformalapprovaloftheDepartmentfordeliverables(includingdocumentation);onlythenshouldtheselectedserviceprovidercommencewiththenextphase

Pleaseclarify:1.Whethertherewouldbeany3rdpartyconsultantswhowillapprovethecompletionofphase2.Approximatetimelineswithinwhichtheapprovalwouldbeprovided3.Whethertherewouldbeany

1.itwillbediscretionoffinancedepartment.2.AsperRFP.3.No.

39

S.No

SectionNo&ClauseNo


deemedapprovaliftheapprovaldoesnotcomethroughaftersubmissionofdeliverablesbytheserviceprovider

125 Section–FunctionalRequirements–InterfacewithAG–Page56

OnlineApprovaloftransferentriessubmittedbyControllingofficers

Plclarity:1.WhetherAGwouldbedirectuseroftheNewIFMSsystem2.Ortheapprovalwillbeaofflineactivity

Yes

126 FunctionalRequirements–Page57

Interfacewithallthefutureonlinepaymentsystemthroughweb,mobileetc.

Requesttoelaborateonthispoint.Pleaseclarify:1.Whethermobileappisaskedforinthiscase

Yes.AtpresentGoGenvisizedtogivefacilitytotaxpayer.Infuture,forotherpaymentsmobileappcanbeused.

127 FunctionalRequirement–Page57

InterfacewithWorksManagementofRoadandBuildingDepartment

Pleaseclarify:1.Whatkindofinterfacingisexpectedisnotclear.2.WhetherRoadandBuildingdepartmentalreadyhassomelegacyapplicationwithwhichnewIFMSapplicationisexpectedtointerface.Thereisnoclarityinthispoint.Plelaborate

ItisrequiredtointegratewithWMSsoftwareofR&BdepartmentandinfuturesoftwarewillbeimplementedinR&BandNarmada,WaterResources,WatersuppyandKalpsardepartment.

128 Section3.4DevelopmentandO&MTeam–Page95

DuringoperationandMaintenanceperiodbiddersareexpectedtocarryoutanyno.ofchangerequestthatisrequiredduetochangeinfunctionalities,Act,Rule,GRetc

Thisshouldbemodified.8periodofmaintenanceshouldbereducedto5years.AlsochangeowingtochangeinfunctionalityshouldbetreatedaspaidChangeRequest.

NoChange.AsperRFP.

129 Section3.8.1

UserRequirementspecificationdocumentsforalltheselectedprocesses.

Pleaseclarify:1.Thereshouldberequirementof

NoChange.As perRFP.

40

S.No

SectionNo&ClauseNo


Documentation

SystemRequirementSpecification(SRS)document

onlySystemSpecificationRequirementdocumentfordocumentingthefunctionalspecification.ThereshouldbenorequirementofbothSRSandURS

130 Section3.8.2ChangeManagement–Training

General Pleaseclarify:1.Approximatenoofdaystrainingforeachcategoryoftrainees2.Approximatebatchsizeforthetraining3.Willthetraininghavetodoneatasinglelocationorithastobedoneatthedifferentlocations4.Whetherthelogisticalsupportlikeconferencerooms,computersetc.willbeprovidedbycustomer.

1AsperRFP.2.batchsizewillvaryfromdistricttodistrictandofficetooffice.3.AsperRFP.3.AtstateheadquaterGandhinagarandDistrictHeadquater4.Yes

131 3.2.2ApproachofSPforadoptingthesolutionRFP:‐PageNo34

PaymentGatewayandSMSGateway IssupplyofPaymentGatewayandSMSGatewayareinbiddersscopeofwork?

Gatewayisprovided bythedepartment.Bidderhastodonecessaryintegration.

132 Section2,2.1.1

10 “ApplicableLaw”meansthelawsandanyotherinstrumentshavingforceoflawinIndiafromtimetotime.

Bidderrequestsmodification:‐“ApplicableLaw”meansthelawsandanyotherinstrumentshavingforceoflawinIndiafromtimetotimeandapplicabletothepartiesintheircapacityduringtheengagementperiod.

NoChange.AsperRFP.

133 Section2,2.1.18

10 IntellectualPropertyRights”meansanyandallcopyright,moralrights,trademark,patentandotherintellectualandproprietaryrights,titleandinterest,world‐wide,whethervested,

Bidderrequestsmodification:‐IntellectualPropertyRights”meansanyandallcopyright,moralrights,trademark,patentandother

NoChange.AsperRFP.

41

S.No

SectionNo&ClauseNo


contingentorfuture,includingwithoutlimitationalleconomicrightsandallexclusiverightstoreproduce,fix,adapt,modify,translate,create,derivativeworksform,manufacture,introduceintocirculation,publish,distribute,sell,license,sublicense,transfer,rent,lease,transmitorprovideaccesselectronically,broadcast,display,enterintocomputermemoryorotherwiseuseanyportionorcopyinwholeorinpart,inanyform,directlyorindirectly,ortoauthorizeorassignotherstodoso.

intellectualandproprietaryrights,titleandinterest,world‐wide,whethervested,contingentorfuture,includingwithoutlimitationalleconomicrightsandonlyforthesolepurposeofthisAgreement,allexclusiverightstoreproduce,fix,adapt,modify,translate,create,derivativeworksform,manufacture,introduceintocirculation,publish,distribute,sell,license,sublicense,transfer,rent,lease,transmitorprovideaccesselectronically,broadcast,display,enterintocomputermemoryorotherwiseuseanyportionorcopyinwholeorinpart,inanyform,directlyorindirectly,ortoauthorizeorassignotherstodoso.

134 Section2,2.5(9)

14 BiddershouldnotbeunderadeclarationofineligibilityforcorruptorfraudulentpracticesissuedbyGovernmentofIndiaorbyGovernmentofanyotherStateinIndiaorbyGovernmentofGujaratoranyofthePSUinthestateofGujaratinlast5yearsatthetimeofbidding.

Bidderrequestsmodification:‐BiddershouldnotbeunderadeclarationofineligibilityforcorruptorfraudulentpracticesissuedbyGovernmentofIndiaorbyGovernmentofanyotherStateinIndiaorbyGovernmentofGujaratoranyofthePSUinthestateofGujaratasonthedateofsubmissionofthebidinlast5yearsatthetimeofbidding.

NoChange.AsperRFP.

135 Section2,2.5(10)

14 Biddershouldnothaveviolated/infringedonanyIndianorforeigntrademark,patent,registereddesignorotherintellectual

Bidderrequestsmodification:‐Biddershouldnothaveviolated/infringedonanyIndianorforeign

NoChange.AsperRFP.

42

S.No

SectionNo&ClauseNo


propertyrightsanytimeanywhereinIndia. trademark,patent,registereddesignorotherintellectualpropertyrightsinthelastthree(3)monthsanytimeanywhereinIndiamakingthebiddermateriallyunabletodeliveritsobligationsaspertheRFP.

136 Section2,2.14.6

18 TheEARNESTMONEYDEPOSITshallbeforfeited:a)ifaBidderwithdrawsitsbidduringtheperiodofbidvalidityb)incaseofasuccessfulBidder,iftheBidderfails:i.tosigntheContractasmentionedaboveorii.tofurnishperformancebankguaranteeasmentionedaboveor

Bidderrequestsmodification:‐TheEARNESTMONEYDEPOSITshallbeforfeited:a)ifaBidderwithdrawsitsbidduringtheperiodofbidvalidityb)incaseofasuccessfulBidder,iftheBidderfails:i.tosigntheContractonmutuallyagreedtermsandconditionsasmentionedaboveorii.tofurnishperformancebankguaranteeasmentionedaboveaftersigningthecontractorBidderwouldrequesttheCustomertoconfirmwhethertheclausesiscomplete,consideringitendswithan'or',bidderisforcedtotakeapesumptionthattheclauseisincomplete.

NoChange.AsperRFP.

137 Section2,2.19.6

20 Bidderisrequiredtosubmitthecompleteproposalalongwithrequiredformsetconhttps://gil.nprocure.com.Theproposalshallbeexactlyaccordingtothepresentedformatsgivenonthehttps://gil.nprocure.com.Thetechnicalresponseshouldbeconcise.Anyresponsenotasperthespecifiedformatmaybeliabletoberejected.Nomarketingliteraturepertainingtothebiddershouldbe

Bidderrequestsmodification:‐Bidderisrequiredtosubmitthecompleteproposalalongwithrequiredformsetconhttps://gil.nprocure.com.Theproposalshallbemateriallyconformingtoexactlyaccordingtothepresentedformatsgivenonthehttps://gil.nprocure.com.The

NoChange.AsperRFP.

43

S.No

SectionNo&ClauseNo


enclosedalongwiththeproposal.Ifenclosed,itmaybetreatedasdisqualification.

technicalresponseshouldbeconcise.Anyresponsenotasperthespecifiedformatmaybeliabletoberejected.Nomarketingliteraturepertainingtothebiddershouldbeenclosedalongwiththeproposal.Ifenclosed,itmaybetreatedasdisqualification.

138 Section2,2.19.8

20 Thebidderisexpectedtoexaminecarefullyallinstructions,forms,termsandspecificationsintheTenderdocument.FailuretofurnishallinformationrequiredintheTenderDocumentorsubmissionofaproposalnotsubstantiallyresponsivetotheTenderDocumentineveryrespectwillbeatthebidder’sriskandshallresultinrejectionoftheproposal.

Bidderrequestsmodification:‐Thebidderisexpectedtoexaminecarefullyallinstructions,forms,termsandspecificationsintheTenderdocument.FailuretofurnishallinformationrequiredintheTenderDocumentorsubmissionofaproposalnotsubstantiallyresponsivetotheTenderDocumentineveryrespectwillbeatthebidder’sriskandshallresultinrejectionoftheproposal.

NoChange.AsperRFP.

139 Section2,2.22

21 Duringevaluationofbids,GILmay,atitsdiscretion,asktheBidderforaclarificationofitsbid.GILmayalsoaskforrateanalysisofanyorallitemsandifratesarefoundtobeunreasonablyloworhigh,thebidshallbetreatedasnonresponsiveandhenceliabletoberejected.Therequestforaclarificationandtheresponseshallbeinwritingandnochangeinpricesorsubstanceofthebidshallbesought,offeredorpermitted.

Bidderrequestsmodification:‐Duringevaluationofbids,GILmay,atitsdiscretion,asktheBidderforaclarificationofitsbid.GILmayalsoaskforrateanalysisofanyorallitemsandifratesarefoundtobeunreasonablyloworhigh,thebidshallbetreatedasnonresponsiveandhenceliabletoberejected.Therequestforaclarificationandtheresponseshallbeinwritingandnochangeinpricesorsubstanceofthebidshallbesought,offeredorpermitted.

NoChange.AsperRFP.

44

S.No

SectionNo&ClauseNo


140 Section2,2.23.2

21 Priortothedetailedevaluation,GILwilldeterminethesubstantialresponsivenessofeachbidtothebiddingdocuments.Forpurposesoftheseclauses,asubstantiallyresponsivebidisone,whichconfirmstoallthetermsandconditionsofthebiddingdocumentswithoutmaterialdeviation.Deviationsfromorobjectionsorreservationstocriticalprovisionssuchasthoseconcerningperformancesecurity,Warranty,ApplicablelawandTaxesanddutieswilldeemedtobematerialdeviations.FD/GILdeterminationofabid'sresponsivenessistobebasedonthecontentsofthebiditselfwithoutrecoursetoextrinsicevidence.

Bidderrequestsmodification:‐Priortothedetailedevaluation,GILwilldeterminethesubstantialresponsivenessofeachbidtothebiddingdocuments.Forpurposesoftheseclauses,asubstantiallyresponsivebidisone,whichconfirmstoallthetermsandconditionsofthebiddingdocumentswithoutmaterialdeviation.Deviationsfromorobjectionsorreservationstocriticalprovisionssuchasthoseconcerningperformancesecurity,Warranty,ApplicablelawandTaxesanddutieswilldeemedtobematerialdeviations.FD/GILdeterminationofabid'sresponsivenessistobebasedonthecontentsofthebiditselfwithoutrecoursetoextrinsicevidence.

NoChange.AsperRFP.

141 Section2,2.23.4

21 Conditionalbidsareliabletoberejected. Bidderrequestsmodification:‐Conditionalbidsareliabletoberejected.

NoChange.AsperRFP.

142 Section2,2.25

24 OnacceptanceofProposalforawardingthecontract,FD/GILwillnotifythesuccessfulbiddersinwritingthattheirproposalhasbeenacceptedandContractAgreementwillbesigned.AftersigningoftheContractAgreement,novariationsinormodificationsofthetermsoftheContractshallbemadeexceptbywrittenamendmentsignedbyalltheparties.

Bidderrequestsmodification:‐OnacceptanceofProposalforawardingthecontract,FD/GILwillnotifythesuccessfulbiddersinwritingthattheirproposalhasbeenacceptedandtheirdeviationsareadequatelyconsideredbyGIL,theContractAgreementwillbesigned.AftersigningoftheContractAgreement,

NoChange.AsperRFP.

45

S.No

SectionNo&ClauseNo


novariationsinormodificationsofthetermsoftheContractshallbemadeexceptbywrittenamendmentsignedbyalltheparties.

143 Section2,2.27

25 2.27.2.ThenotificationofawardwillconstitutetheformationoftheContact.2.27.3.UponthesuccessfulBidder'sfurnishingofperformancesecurityFD/GILwillpromptlynotifyeachunsuccessfulBidder.

Bidderrequestsmodification:‐2.27.2.ThenotificationofawardwillconstitutetheformationoftheContact.2.27.3.UponthesuccessfulBidder'sfurnishingofperformancesecurityFD/GILwillpromptlynotifyeachunsuccessfulBidder.

NoChange.AsperRFP.

144 2.28.2 25 Within15daysofreceiptoftheContractForm,thesuccessfulbiddershallsignanddatethecontractandreturnittoFDandsendcopytoGIL.

Within15daysofreceiptoftheContractForm,thesuccessfulbidderpostmutualdiscussionandagreementoncontracttermsandconditionsshallsignanddatethecontractandreturnittoFDandsendcopytoGIL.

NoChange.AsperRFP.

145 3.2 32 SPhastomigratetheexistingdatafromanyexistingapplications(IFMS,CyberTreasury,DoI,etc.).Costfordatamigrationfromexistingapplicationshouldbeincludedinthepricebid

DatatobemadeavailableinSIrequiredformatforpurposeofmigration.

NoChange.AsperRFP.

146 3.2(5 32 Duringthe8yearsofO&MperiodanymigrationactivitiesrequiredtocarryoutduetochangeinInfrastructure,Softwareetcshouldbedonebybidderatnoextracost.

Duringthe8yearsofO&MperiodanymigrationactivitiesrequiredtocarryoutduetochangeinInfrastructure,Softwareetcshouldbedonebybidderviachangerequestmechanismatnoextracost.

NoChange.AsperRFP.

147 3.4 95 OperationandMaintenancePeriodbiddersareexpectedtocarryoutchangethatisrequiredduetochangeinfunctionalities,Act,Rule,GRetc.duringthe8yearsof

AnychangesrequiredduetochangesinAct,ruleetctobetakenforwardbasedonchangerequestmechanism.Plconfirm

NoChange.AsperRFP.

46

S.No

SectionNo&ClauseNo


OperationandMaintenanceperiodwiththehelpofabovementionedteam.NoadditionalpaymentwillbemadeduringO&Mperiod.DuringthecourseofO&M,biddermaysuitably‐deploymoreresources,ifrequiredtoperformanychangesinthedevelopedapplication

148 5.1 107 T‐Dateofawardofcontract Bidderrequesttorevisetheprojectstartdateaswithin30daysofcontractsigning.

NoChange.AsperRFP.

149 5.2 109 PaymentTerms Customershallpayinvoiceswithinfifteen(15)daysfromthedateofreceiptofinvoices,exceptforthoseportionsofanyinvoicethattheCustomerdisputesingoodfaith.Delayedpaymentsshallincurinterestattherateof1.5%permonth.Ifwholeoranypartofthefeesandotherpaymentsremainoutstandingfor90daysafterthesamehavebecomedue,Wiproshallatitssolediscretion,beentitledtodiscontinuetheprovisionofservices.

NoChange.AsperRFP.

150 6.2.1 111 APenaltyof0.5%ofcontractvalueofrespectivemilestoneofSoftwareApplicationperweekdelaysubjecttomaximum5%.

APenaltyof0.5%ofDeliverablesindelaycontractvalueofrespectivemilestoneofSoftwareApplicationperweekdelaysubjecttomaximum5%ofdeliverableindelayforreasonspurelyattributabletoSIwithintwoweeksaftertheperiodspecifiedintheContractorsuchextendedperiodatmaybeagreedmutually.Thementionedpenalty

NoChange.AsperRFP.

47

S.No

SectionNo&ClauseNo


shallbethesoleandexclusiveremedytoCustomerforthedelay.DelaynotattributabletotheIAwillbeconsideredforexclusionforthepurposeofcomputingliquidateddamages.

151 6.2.1 111 Ifthebidderisnotadheringtotheindividualmilestonesasdefinedinthedeliveryschedule,thecumulativepenaltywillbeleviedforthedelayedweeks,atthesolediscretionofFD.Ifdelayexceedsmaximumdelayweeksattheparticularmilestone,FDmayhaverightstoterminatethecontract.InthatcasethePerformanceBankGuaranteeofthebidderwillbeforfeited.

APenaltyof0.5%ofDeliverablesindelaycontractvalueofrespectivemilestoneofSoftwareApplicationperweekdelaysubjecttomaximum5%ofdeliverableindelayforreasonspurelyattributabletoSIwithintwoweeksaftertheperiodspecifiedintheContractorsuchextendedperiodatmaybeagreedmutually.ThementionedpenaltyshallbethesoleandexclusiveremedytoCustomerforthedelay.DelaynotattributabletotheIAwillbeconsideredforexclusionforthepurposeofcomputingliquidateddamages.

NoChange.AsperRFP.

152 6.2.2 111 Softwareuptime‐ AsperRFP CustomermaylevypenaltyintheeventVendordefaultinadherenceoftheThresholdServicelevel,forreasonattributabletoVendor,duringthecontractperiod.VendoragreestomaintainThresholdof90%aspertheagreedSLAduringthetenureofthecontract.PartiesshallcomputetheSLAachievementonaQuarterlybasis.Customermaylevypenalty,incasedefaultinmeetingthe

NoChange.AsperRFP.

48

S.No

SectionNo&ClauseNo


agreedThresholdServicelevel@1%ofthequarterlyvalueforeverypercentageofdefaultsubjecttomaximumofaggregateandcumulativepenaltyof5%ofQuarterlyValue.Forthepurposeofthisclause,quarterlyvalueshallbeannualvalueoftherespectiveyear,fortherespectivecategorydividedbyfour.However,itisagreedthatnoPenaltyshallbeleviedforinitialperiodof3Months

153 6.2.5 113 OperationalRelatedPenaltyforHandholdingSupport‐AsperRFP

Penaltyonresourcesavailabilityorabsentismshouldbedeleted,asthisisFPPproject.Requestdeletion.

NoChange.AsperRFP.

154 SectionVIII,8.1

117 ThesegeneralconditionsshallapplytotheextentthatprovisionsinotherpartsoftheContractdonotsupersedethem.ForinterpretationofanyclauseintheRFPorContractAgreement,theinterpretationoftheFDshallbefinalandbindingontheSI.

Bidderrequestsmodification:‐ThesegeneralconditionsshallapplytotheextentthatprovisionsinotherpartsoftheContractdonotsupersedethem.ForinterpretationofanyclauseintheRFPorContractAgreement,theinterpretationoftheFDshallbefinalandbindingontheSI.

NoChange.AsperRFP.

155 SectionVIII,8.3

117 SPisnotpermittedtoout‐sourceorsharecontractualobligationwithanyotherpartyoftheworkassignedtotheSP.However,incaseofanyexplicitrequirement,FinanceDepartmentmaypermitSPtoout‐sourceservicesorpartofservicesforexecutionoftheircontractualobligation.Thepayment,however,shallbemadetotheSP,whichhasavalidcontractwiththeconcernedFinance

Bidderrequestsmodification:‐SPisnotpermittedtoout‐sourceorsharecontractualobligationwithanyotherpartyoftheworkassignedtotheSPwithoutthepriorconsentoftheFinanceDepartment.However,incaseofanyexplicitrequirement,FinanceDepartmentmaypermitSPtoout‐

NoChange.AsperRFP.

49

S.No

SectionNo&ClauseNo


Department. sourceservicesorpartofservicesforexecutionoftheircontractualobligation.Thepayment,however,shallbemadetotheSP,whichhasavalidcontractwiththeconcernedFinanceDepartment.

156 SectionVIII,8.10.2

119 ForCOTSProductthefullIPRofthecustomized/developedsolutionforthisprojectshallrestwiththeFDexcepttheCOTS,BI,OSandDB.IncrementalIPRwillbecreatedduringtheDevelopmentprocesswhichwillbesincepaidforbyGovt.ofGujarat;hencesuchIPRwillrestinGovernmentofGujarat.IncaseofCOTSProductthestateGovernmenthasrighttoretaincustomizationlayerandshouldtheagreementwithserviceproviderandtofurtherdevelop.Therefore,GovernmentofGujaratwillholdIPRofthecustomizedCOTSsolution.Thesamewouldbeapplicabletocopyrights.TheTSPshallsignany/alltheDocumentsinthisregardandwillgetnecessaryundertakingtothiseffectfromtheCOTSOEM.TheGujaratGovernmentfurtherintendsusecustomizedCOTSbacktotheCOTSOEMtoenableittouseinGovernmentorganizationsinotherStatesorinorganizationsinGovernmentofIndia.TheCOTSOEMwillhavetoagreetothisarrangementandwherever,theCOTSOEMusesGovt.ofGujaratcustomizedCOTSsolutionorgetsadditionalprojectsofDepartmentofElectronics&IT,Govt.ofIndiaoranyotherstategovernment,itwillhavetopaytoGovernmentofGujaratalicensefee/accessfee/sharingfee/royaltyof20%ofprojectfees

Bidderrequestsmodification:‐ForCOTSProductthefullIPRofthecustomized/developedsolutionforthisprojectshallrestwiththeFDexcepttheCOTS,BI,OSandDB.IncrementalIPRwillbecreatedduringtheDevelopmentprocesswhichwillbesincepaidforbyGovt.ofGujarat;hencesuchIPRwillrestinGovernmentofGujarat.IncaseofCOTSProductthestateGovernmenthasrighttoretaincustomizationlayerandshouldtheagreementwithserviceproviderandtofurtherdevelop.Therefore,GovernmentofGujaratwillholdIPRofthecustomizedCOTSsolution.Thesamewouldbeapplicabletocopyrights.TheTSPshallsignany/alltheDocumentsinthisregardandwillgetnecessaryundertakingtothiseffectfromtheCOTSOEM.TheGujaratGovernmentfurtherintendsusecustomizedCOTSbacktotheCOTSOEMtoenableittouseinGovernmentorganizationsinotherStatesorinorganizationsinGovernmentofIndia.TheCOTS

NoChange.AsperRFP.

50

S.No

SectionNo&ClauseNo


collectedtowardsthecustomizedsolution(Licensefeescollectedtowardsdatabaselicenses,OperatingSystemlicenses,COTSwillnotbeincludedforsharing)fromthetenderingauthorityortheTSP(TotalSolutionProvider)isincluded)ofsuchprojects.Atthetimeofawardingcontract,authorizedrepresentativeofCOTSOEMwillhavetosignaseparatecontractagreementtosuchanextentwithGovt.ofGujarat.TheTSPhastogetsuchanundertakingfromtheOEMatthetimeoffilingthisbidandhandoverthesourcecode,Metadatadetailsetc.totheFinanceDepartmentatdifferentstagesofcustomizationandbeforereleaseoffinalpaymentoncompletionoftrainingandrolloutofsoftware.

OEMwillhavetoagreetothisarrangementandwherever,theCOTSOEMusesGovt.ofGujaratcustomizedCOTSsolutionorgetsadditionalprojectsofDepartmentofElectronics&IT,Govt.ofIndiaoranyotherstategovernment,itwillhavetopaytoGovernmentofGujaratalicensefee/accessfee/sharingfee/royaltyof20%ofprojectfeescollectedtowardsthecustomizedsolution(Licensefeescollectedtowardsdatabaselicenses,OperatingSystemlicenses,COTSwillnotbeincludedforsharing)fromthetenderingauthorityortheTSP(TotalSolutionProvider)isincluded)ofsuchprojects.Atthetimeofawardingcontract,authorizedrepresentativeofCOTSOEMwillhavetosignaseparatecontractagreementtosuchanextentwithGovt.ofGujarat.TheTSPhastogetsuchanundertakingfromtheOEMatthetimeoffilingthisbidandhandoverthesourcecode,Metadatadetailsetc.totheFinanceDepartmentatdifferentstagesofcustomizationandbeforereleaseoffinalpaymentoncompletionoftrainingandrolloutofsoftware.

157 SectionVIII,8.11.2(c)

120 FD’srighttoinspect,testand,wherenecessary,rejectthesoftware/deliverableafterthesoftwaredeploymentatProjectSite

Bidderrequestsmodification:‐FD’srighttoinspect,testand,wherenecessary,rejectthe

NoChange.AsperRFP.

51

S.No

SectionNo&ClauseNo


shallinnowaybelimitedorwaivedbyreasonofthesoftwarepreviouslybeeninspected,testedandpassedbyFDforitsrepresentativepriortothesoftwaredeployment.

software/deliverableafterthesoftwaredeploymentatProjectSiteshallinnowaybelimitedorwaivedbyreasonofthesoftwarepreviouslybeeninspected,testedandpassedbyFDforitsrepresentativepriortothesoftwaredeployment.

158 e 120 Anaverageuptimeefficiencyof99%forthedurationoftestperiodshallbeconsideredassatisfactory.OnsuccessfulcompletionofacceptabilitytestandafterFDissatisfiedwiththeworkingofthesoftwareonthe,theacceptancecertificateofFDwillbeissued.

Bidderrequeststhefollowingtobeadded:‐However,itstandsclarifiedthattheServicesand/ordeliverablesshallbedeemedtobefullyandfinallyacceptedbytheFinanceDepartmentintheeventwhentheFinanceDepartmenthasnotsubmitteditsacceptanceorrejectionresponseinwritingtoBidderwithin15daysfromthedateofinstallation/commissioningorwhentheFinanceDepartmentusestheDeliverableinitsbusiness,whicheveroccursearlier.

NoChange.AsperRFP.

159 8.12.1/8.12.2

ChangeRequestOrder

DuringthedevelopmentandO&Mphase,anychangeinscopeofwork,orindesignanddevelopmentofDecisionSupportsystems(DSS)orofManagementInformationsystem(MIS)shallnotbeconstruedaschangeRequestorderandinsteadwillbecomepartofscopeofworkaccompanyingthisbiddocument

NotOk.Anychangesinscopeofwork,DSSetctobetakenforwardbasedonchangerequestmechanism.

NoChange.AsperRFP.

52

S.No

SectionNo&ClauseNo


160 8.12.4 ChangeRequestOrder

TrainingofpersonneloftheFDintermsofhours/subjectswillbewithoutanyadditionalcost.c)ThebiddershouldberesponsibleforchangesintheNewIFMSsystemuserInterfaceandduetochangeoflegal/statutory/GR/AnyACTetc.changesissuedbygovt.timetotimeduringthecontractperiod.

Bidderrequestsmodification:‐c)ThebiddershouldberesponsibleforchangesintheNewIFMSsystemuserInterfaceandduetochangeoflegal/statutory/GR/AnyACTetc.changesissuedbygovt.timetotimeduringthecontractperiod.ItstandsclarifiedthatthebiddershallnotbeboundtoperformanyadditionalserviceswithouttheexecutionofamutuallyagreedChangeOrder.

NoChange.AsperRFP.

161 8.12.5 ChangeRequestOrder

Anychangeduringtheoperationandmaintenanceperiodshouldnotbeconsideredasachangerequest.However,thebidderhastodeployTeammentionedinthisRFPforanychangesintheapplication

Requestdeletion NoChange.AsperRFP.

162 8.13 121 FDmay,bywrittennoticetoSI,suspendallpaymentstotheSPhereunderiftheSPfailstoperformanyofitsobligationsunderthiscontractincludingthecarryingoutoftheservices,providedthatsuchnoticeofsuspension

WerequestdeletionofthisclauseasitdoesnotprovidesopportunitytotheSPtoclarify.Thepaymentstobemadeforalltheworkdoneandpro

queries of Tender no: SW12102017147– RFP for “Selection of ... · Responses of the queries of...

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Transcript of queries of Tender no: SW12102017147– RFP for “Selection of ... · Responses of the queries of...