Queensland Organics Strategic and Business Planning September 2011.
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Transcript of Queensland Organics Strategic and Business Planning September 2011.
![Page 1: Queensland Organics Strategic and Business Planning September 2011.](https://reader038.fdocuments.us/reader038/viewer/2022110210/56649e595503460f94b53077/html5/thumbnails/1.jpg)
Queensland Organics
Strategic and BusinessPlanning
September 2011
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Vision
• A profitable and environmentally sustainable organic fertilizers and soil conditioner manufacturer and distributor
• Provide high levels of customer service to the resellers
• Qld Organics operates under a business (B2B) model.
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Mission
• To produce a product that is guaranteed to work in a factory that is safe, environmentally aware and by people that care.
• Put the message out into the market place• Remove fear, confusion and mistrust.
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Objectives
• Move from small business to corporate structure• Remove seasonality in sales– Direct to growers, target cropping time– Northern Australia/Export
• Enlarge accessible market• Diversify the product range• Growth Targets
12/13 13/14 14/15
Revenue $3.2m $3.8m $4.4m
Target EBITDA 10% 15% 17.5%
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Strategy1. Product
– Grow market to address seasonality• Create the ability to understand the market/customer/grower. Soil test, consultant/s,
system for sales team • When, how much?• Tailor/prescription product for particular market segments (banana/tomato etc.)
– Product diversity• Mineral range
– Develop strategic relationship with Des Gleeson– Test product– Pricing– Place product in the market
• ProOrganic blends (blend of organic and compound synthetic fertilizer)• Low odour/cotton base/lucerne base
– Understand the market and need. Golf courses, schools, landscapers– Trials– Pricing– Tailor a product to a need
1. Product2. Market3. Sales and marketing4. HR
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Strategy
2. Market– Identify and approach new/non traditional
fertilizer consumers to minimise seasonality and increase income
– Direct to grower/farmer– B2B marketing– Yates/Bunnings/Masters• build relationships to gain exposure in the consumer
market place. Yates/Amgrow
1. Product2. Market3. Sales and marketing4. HR
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Strategy
3. Sales and Marketing– Develop a B2B strategy– Focus on larger volume customers– Create a demand through concentrating on niche
markets and activities• Understand customers needs and offer value for
money solutions• Direct to grower• Build key relationships
1. Product2. Market3. Sales and marketing4. HR
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Strategy
4. HR– Develop a knowledgeable team culture– Create a quality ethos– Pass the business strategy and initiatives onto
the whole team• Create a plan for this to happen
– Strategy meeting– Review meetings monthly
1. Product2. Market3. Sales and marketing4. HR
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Marketing Plan• Marketing to develop B2B model• Brand consistency• Budget for travel and entertainment
– $10K/annum– Build collateral(Karen)
• Brand consistency• Case studies• Testimonials• Product test results• Factory and product images• Brochures-corporate B2B• Signage to support businesses• Direct mail• No newsletter at this point• Continue co-contribution advertising, promote to gain relationship and benefit
• Identify 80/20 rule (Appendix )– Identify key accounts, categorise for frequency of contact– Build relationships and communication with all key accounts regularly by phone/email– Key accounts/strategic accounts communicate weekly and face to face
• Identify and manage (Appendix )
• Market Segmentation– Consumer– Mineral fertilizer– Tailored/prescription, direct to grower– Low odour– Contract packing – not to be included in strategy
• Web– Website– FB/You tube
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Sales Plan• Account Management
– Service existing customers• NP/Karen/Rep
• New Business– Corporate
• NP– Growers
• Rep/NP– Determine needs– Soil Test– Agronomic Recommendations– Product Quote– Follow up– Sale
• Targets– Sales targets per month– Identify and focus on increasing sales in the months from November to June– Minimise the seasonality of the business
• KPI’s for sales team– Client list into A/B/C clients (Appendix )– Number of calls to service accordingly
• Incentives– Create an incentive based scheme to increase sales– Incentive to create new business
• Internal Sales– Empower to up sell, educate– Incentive to sell new products– Can Karen be given some account to look after and service (Brisbane independents??)
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