Quality Movement in Pakistan 2019 July - Dec...Six Sigma Green Belt (LSSGB) Lahore Internal Quality...

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Leading the Modern Quality Movement in Pakistan PROFESSIONAL DEVELOPMENT PROGRAMS 2019 July - Dec LAHORE ISLAMABAD

Transcript of Quality Movement in Pakistan 2019 July - Dec...Six Sigma Green Belt (LSSGB) Lahore Internal Quality...

Page 1: Quality Movement in Pakistan 2019 July - Dec...Six Sigma Green Belt (LSSGB) Lahore Internal Quality Auditing (IQA) to ISO 9001:2015 QMS 5 15-17 Lahore 6 20 Certificate in Quality Assurance

Leading the ModernQuality Movement in Pakistan

PROFESSIONAL DEVELOPMENT

PROGRAMS

2019July - Dec

LAHORE

ISLAMABAD

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Training Calender

(Lahore & Islamabad)PIQC Courses for July-Dec 2019

JulyCourses Date VenueSr

No

07

2

1

08-12

Lahore

3

4 08-09

LahoreCertified Human (Weekend Program)

Resource Professional(CHRP)

Lean (From SQII Singapore)

Six Sigma Black Belt (LSSBB) 01-05

(Phase I)

Lean (From SQII Singapore)

Six Sigma Green Belt (LSSGB)

LahoreInternal Quality Auditing (IQA) to ISO 9001:2015 QMS

Lahore15-175

6 20

Certificate in Quality Assurance Level II (Advance)

Certified Quality (Weekend Program)

Assurance Professional (CQAP)

AugCourses Date VenueSr

No

July 29-Aug 02(Phase II)

8

7

11

Lahore

9

10 12-13

Lahore

04

Lahore

Lahore1711

12 20Awareness to Risk Management

Lean (From SQII Singapore)

Six Sigma Black Belt (LSSBB)

Certified Software (Weekend Program)

Quality Professional (CSQP)

LahoreCertified Supply (Weekend Program)

Chain Professional (CSCP)

CMMI

Certified Healthcare (Weekend Program)

Quality Professional (CHQP)

Lahore

Sep

Lahore14

15

Statistical Process Control (SPC)

Lahore

11-12

Lean (From SQII Singapore)

Six Sigma Black Belt (LSSBB) 02-06

(Phase III)

13 08Certified Quality (Weekend Program)

Assurance Professional (CQAP) Lahore

Islamabad

Islamabad

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CEO Massage It is a source of pleasure and satisfaction for us that PIQC has been actively involved and the pioneer in the professional development of the field of Quality Engineering & Management in Pakistan. The various initiatives taken by PIQC have resulted into provision of well-groomed human resource infrastructure and system oriented approach to the corporate sector within and outside the country. With the blessing of Almighty Allah, it is well reputed and credible organization at the national and international level for its services and efforts to improve the field of Quality in the country. PIQC, with wide range of services and the support of top professionals and experts, has established a Centre for Excellence in Quality and allied fields, like Human Resource Management, Environment Health & Safety Management, etc. It has also made technical collaborations with leading local universities at the higher education level for specialization in Quality Management and connected areas.

We, together with our team and associates are making continuous efforts to make our programs more and more useful for professionals as well as in corporate, service & Government sectors.

Kamran Moosa, PhDChief Executive

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4 Months Weekend Based Professional Diploma

Certified HumanResource Professional (CHRP)

IntroductionProfessional Diploma/Certified Human Resource Professional (CHRP) is an extensive & comprehensive course designed for the professionals and beginners to provide them solid professional foundation besides developing their skills & competence in the field of Human Resource Management. This is a four months weekend based course which aims to provide the required knowledge, skills and capabilities to professionals and organizations for effectively managing and developing Human Resource activities. The body of knowledge of this professional diploma / certification course is derived from globally popular similar courses. Companies desirous to establish the HR functions in their activities must consider getting their relevant persons educated/trained in this course.

Upon successful completion of this diploma, participants will be able to:

1. Use Human Resource Management tools in their professional work

2. Re-conceptualize, through critical analysis, your current roles, responsibilities and approaches in different organizational set-ups as a HR Professional

3. Carry out practical projects in your current jobs to display the practical application of the technical knowledge

4. Be able to initiate or improve the important HR management programs in your organizations

Learning Outcomes

ProjectThe participants are required to work on real life projects on assigned topics and tools, preferably from the organizations in which they are working. The projects will be of a practical nature and should be completed within the stipulated time frames. A project report will have to be developed and submitted in accordance with the laid down criteria, format and coverage.

July 07, 2019 at Lahore Nov 17, 2019 at Lahore

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Leading the ModernQuality Movement in Pakistan

CHRP

Course Contents1. Strategic HRM2. HRM Planning & Competence based Recruitment & Placement3. Competence based Learning, Training & Development4. Performance Management5. Compensation Management6. HR Analytics7. Business Partnering8. Development of HR Manual9. Security & disaster Mgt.10.Labor Relations11.Human Resource Information System12.Quality Management for HR Managers

Valuable ForHuman Resource Managers, Administration Managers and all those Professionals interested to develop a strong foundation in the field of HRM

FacultyThe faculty is derived from a pool of qualified practitioners and academicians with sound track record and expertise in the relevant fields.

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IntroductionThis course provides a sound foundation and builds the skills and competence of the participants in the field of Quality Assurance (QA). It creates abilities in the participants to manage Quality Assurance Departments and/or handle Quality Assurance matters with confidence and ease. It also develops their understanding of requisite knowledge, and practical abilities to become Quality professionals in industrial and service sector organizations. This course is taught by highly qualified instructors who are practically knowledgeable and experienced in the relevant fields. This is an ideal course for all those who do not have academic background in the field of Quality Management and wish to develop a sound foundation in the field of Quality Assurance.

Learning OutcomesOn successful completion of this diploma, participants will be able to:

§ Develop Quality Assurance Programs for companies

§ Understand organizational roles and responsibilities in QA

§ Understand and be able to apply QA tools and techniques

§ Understand critical success factors for implementing Quality Assurance improvement programs in the companies

Teaching StrategiesThis is a professional course and will involve a number of higher level teaching methodologies. The course is spread over four months to allow inter-session study. In this respect participants will have to carry out timely study, investigations, and assignments to grip the subject. Discussions in the class are focused on the key points, critical thinking, experience sharing of fellow professionals and building professional maturity.

4 Months Weekend Based Professional Diploma

Certified Quality Assurance Professional (CQAP)July 20, 2019 at Islamabad Sep 08, 2019 at Lahore

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Useful for1. The course provides the broad spectrum foundation to the

professionals working in or desirous to work in the Quality Assurance Departments of companies working in both manufacturing, service, government and education sectors, i.e. industries, banks, telecom, airline, Quality Enhancement Cells of universities, utility service organizations, power plants and Oil & Gas sectors, etc.

2. It starts with the core concepts and moves on to the advance topics, thus useful for both new entrants and experienced Quality Managers

3. It is not only useful for the professionals working in the Quality Assurance Departments but also for all cross functional operations departments, like Production, Purchasing, Administration, and IT etc., so that they can improve their respective departments.

4. Very valuable for Quality Systems Auditors working with Certification agencies to provide them the understanding of latest Quality tools and frameworks.

Course Contents1. Strategic Quality Management2. Quality Management Systems 3. Metrology & Testing4. Statistical Process Control 5. Project Management6. Housekeeping & Improvement7. Customer Relationship Management8. Supplier Quality Assurance9. Six Sigma Methodology10.Lean Management11.Leadership

Leading the ModernQuality Movement in Pakistan

CQAP

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4 Months Weekend Based Professional Diploma

Certified Software Quality Professional (CSQP)

IntroductionThis is a four month weekend based program that provides a professional foundation in the field of Software Quality Management. It is a core program for Software Professionals and/or persons working in allied fields, providing thorough in-depth coverage. The qualified participant will be able to effectively perform Quality Control, Quality Assurance and Quality Management in their organizations and departments. It is a fundamental program for the professionals of every Software House or those working in Software/IT Departments. In order to ensure international compatibility of the course material, the body of knowledge is compatible to the Certified Software Quality Engineer (CSQE) of the American Society for Quality (ASQ), for which this course also prepares.

Learning Outcomes1. To develop software professionals who understand Quality in detail

and are capable of ensuring excellent Quality in software products

2. To create the core capabilities to implement software Quality Management tools

3. To provide professional credential to Software professionals

Teaching StrategiesThis is a professional course and will involve a number of higher level teaching methodologies. The course is spread over four months to allow inter-session study. In this respect participants will have to carry out timely study, investigations, and assignments to grip the subject. Discussions in the class are focused on the key points, create critical thinking, share experiences of fellow professionals and build professional maturity.

Aug 04, 2019 at Lahore

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Leading the ModernQuality Movement in Pakistan

CSQP

ProjectThe participants are required to submit real life projects on selected topics and tools, preferably from their organizations. The projects will be of practical nature and should be completed within the stipulated time frames.

Course Contents1. General Knowledge2. System and Software Engineering Processes 3. Software Verification and Validation 4. Project Management5. Software Metrics and Analysis6. Software Configuration Management7. Strategic Quality Management

FacultyThe faculty is derived from a pool of qualified practitioners and academicians with sound track record and professional expertise in the relevant field.

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4 Months Weekend Based Professional Diploma

Certified Supply Chain Professional (CSCP)

IntroductionOver the past few years there has been growing realization to integrate the key business processes starting from suppliers to the end users of the product. Supply chain activities have an important role in transformation of natural resources, raw materials & components into a finished product and its delivery to the end customer or user. This has brought strong focus on Supply Chain Management which leads to better planned production and cost effective distribution of products. Certified Supply Chain Management Professional (CSCP) is designed to meet the rapidly changing needs of logistics, vendor/inventory/warehouse management of the organizations and to provide them a process to get competitive edge in the market.

Learning Outcomes1. Understand the Supply Chain Management techniques

2. Understand the implementation of Supply Chain Management techniques in the organizations

3. Conceptualize roles & responsibilities of SCM stakeholders

4. Initiate or improve the Supply Chain activities in the organizations

Teaching StrategiesThis is a professional course which involves a number of higher level teaching methodologies. The course is spread over four months to facilitate inter-session study. In this regard participants will have to carry out timely study, investigations, and assignments to grip the subject. Discussions in the class are focused on the key points, critical thinking, experiential sharing of fellow participants and building professional maturity.

Aug 11, 2019 at Lahore Dec 08, 2019 at Lahore

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Leading the ModernQuality Movement in Pakistan

CSCP

Course Contents1. Strategic Supply Chain Management2. Purchasing Management3. Technology & Industry 4.O4. Inventory Management5. Supplier Quality Management6. Statistical Quality Control with Suppliers7. Sales, Logistics & Distribution8. Customer & Supplier Relationship Management9. Implementation & Operations10. Lean Management

ProjectThe participants are required to work on real life projects on selected topics and tools, preferably from the organizations in which they are working. The projects will be of a practical nature and should be completed within the stipulated time frames. A project report will be submitted in accordance with the laid down criteria, format and coverage.

Course FacilitatorThe faculty is derived from a pool of qualified practitioners and academicians having sound track record and expertise in the relevant field.

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Useful forMedical Practitioners, Medical Superintendents, Graduate Nurses, Radiologists and Administration Management Personnel

IntroductionHealthcare services today are scrutinized, measured, evaluated and publicized as never before. An increasingly educated public expects to receive nothing less than excellent care and services and it must be the mission of every healthcare organization to deliver that excellence. Quality improvement is the process of continually evaluating existing processes of care and developing new standards of practice and therefore has to be a core competency for every healthcare professional. This course is designed to enhance the competency of healthcare professionals in QM practices. This course will help in their career growth and facilitate the quality transformation in their hospital or healthcare organizations. The Body of Knowledge used for this course will lead towards the preparation of “Certified Professional in Healthcare Quality (CPHQ ”of USA.

Upon successful completion of this diploma, participants will be able to:

1. Understand healthcare gaps and inefficiencies in resource-poor settings in the country

2. Identify acceptable knowledge of the principles and practices of Healthcare Quality Management in healthcare related facilities

Learning Outcomes

4 Months Weekend Based Professional Diploma

Certified Healthcare Quality Professional Aug 17, 2019 at Lahore

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Course Contents1. Organizational/Strategic Healthcare Leadership

2. Fundamental of Strategic Quality Management

3. Quality Function, Strategic and Departmental Quality

4. Quality Management Systems and ISO 9000 Module

5. Regulatory Standards and Accreditation of Punjab Healthcare Commission (PHC)

6. Joint Commission International (JCI) Accreditation

7. Infection Control, Occupational Health & Safety Issues, Facilities Management

8. Overview of Management Information Systems for Hospitals

9. Management of Legal Aspects, Documentation and Medical Records

10.Healthcare Data Analytics (Epidemiological Theory, Methods & Descriptive Statistics)

11.Six Sigma for Healthcare (Data based process improvement methodology)

12.Lean Management in Healthcare (Waste Reduction & Workplace Improvement Methods)

13.Fundamentals of Managing and Improving Human Resources in Hospital

14.Clinical Governance (Complaints and Incidence Management)

15.Medication Management (Procurement, dispensing and administration, storage)

16.Risk Management Principles, Tools & Techniques

Leading the ModernQuality Movement in Pakistan

CHQP

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3 Months Weekend Based Professional Diploma

Certified Labor Laws &Industrial Relations Professional (CLLP)

IntroductionOver the past few years there has been growing realization that intrinsic success of organizations depends on highly competent and efficient human capital. This has brought intense focus on Labor Laws & Industrial Relations Management. Need to develop the Human Resource is continual and has to match and mould based on changes in the internal/external environment of Industrial and Commercial Organizations. Frequent changes in Industrial technology, laws and knowledge are forcing organizations to maintain equilibrium between employee's intellectual needs and technological developments. Investment in HRD is the key to gain organizational excellence. This course is tailored to the organizational needs and making the participants more efficient and productive with awareness to requisite laws & regulations.

Upon successful completion of this diploma, participants will be able to:

1. Developing a clear understanding of contemporary industrial relations, principles and techniques being practiced in the organizations

2. Developing skills in specific IR functions with special focus on implications, complications and applications of labor laws, negotiation skills, resolution of disputes through bilateral negotiations, conciliation, arbitration and maintenance of discipline at workplace

3. Equip the participants with the latest techniques of handling industrial disputes and labor relation matters

4. Create a base of research for finding innovative methods to resolve labor related problems

Learning Outcomes

Oct 06, 2019 at Lahore

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Course Contents

1. History of Industrial Relations Policies in Pakistan2. Industrial Relations Legislation3. Trade Unionism and Collective Bargaining4. Factories Act 1934 5. Laws of Banking Companies6. Laws of Shops & Establishments7. Laws of Workmen's Compensation8. Social Security Legislation9. Law of Apprenticeship10. Law of Maternity Benefits11. Law of Payment of Wages12. SA-800013. Contract Labor Management14. Employee's Old-Age Benefits Legislation Newspaper Employees

Act, 1973 15. Implementation Employee Act 197316. Implementation Tribunal for Newspaper Employees Rules, 197717. Pakistan Essential Service Legislation18. West Pakistan Industrial and Commercial Employment (Standing

Orders) Ordinance196819. Mines Act 1960

Valuable ForCorporate Heads, HR&IR Managers/Executives, Government Officials, Advocates, Armed Forces, NGO Personnel& Professionals

Leading the ModernQuality Movement in Pakistan

CLLP

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4 Months Weekend Based Professional Diploma

Certified Project Management Professional (CPMP)Nov 10, 2019 at Lahore

Useful for 1. The course provides the broad spectrum foundation to professionals

working in or desirous to work in the Project Management Departments of companies working in manufacturing, service, software, construction, government and education sectors, e.g. industries, banks, telecom, airline, utility service organizations, power plants and Oil & Gas sectors etc.

2. It starts with the core concepts and moves on to the advance topics, thus useful for both new entrants and experienced Quality Managers

IntroductionThis professional diploma / certification program in Project Management is based on Project Management Institute's (PMI) body of knowledge recognized world wide. This course focuses on providing the participants with requisite knowledge besides building their competence & skills for managing the practical projects and also helping them to prepare for the PMI certification (PMP) exam. The participants also learn ISO 10006 and essential PMBOK Guide terminologies, tools and techniques through exercises conducted during the course, which may facilitate their work while executing practical projects in their organizations. This course is helpful for the professionals in their career growth and for the beginners to adopt it as career.

Learning OutcomeOn successful completion of this professional diploma, the participants will be able to:

1. Develop knowledge and hands-on skills in project management

2. Enable participants to prepare for the PMI BOK, preparing the participants to qualify the PMP exam

3. Align the project management knowledge of participants with project management work environment of different industries

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Project The participants are required to work on real life projects on selected topics and tools, preferably from the organizations in which they are working. The projects will be of a practical nature and should be completed within the stipulated time frames. A project report will be submitted in accordance with the laid down criteria, format and coverage.

Course Contents1. Fundamental Concepts2. Organizational influences and project life cycle3. Project Integration Management4. Project Scope Management5. Project Time Management6. Project Cost Management7. Project Quality Management8. Project Human Resource Management9. Project Communication Management10. Project Risk Management11. Project Procurement Management12. Project Stakeholder Management

This is a professional course and will involve a number of higher level teaching methodologies. The course is spread over four months to allow inter-session study. In this respect participants will have to carry out timely study, investigations, and assignments to grip the subject. Discussions in the class are focused on the key points, critical thinking, experience sharing of fellow professionals and building professional maturity.

Teaching Strategies

Leading the ModernQuality Movement in Pakistan

CPMP

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18 Days International Certification from SQII Singaporespread over three months with 5-days (one week) class in a month phase-wise.

Lean Six Sigma Black Belt (LSSBB)

IntroductionThis is an advance course in Six Sigma and considered one of the most important international courses for managing and improving organizational Quality. This program imparts a thorough in-depth knowledge & understanding of all aspects of Lean and Six Sigma. The LSSBBs have the ability to lead LSS projects and also provide expert guidance to other staff members in their LSS project work. By integrating elements of Lean and Six Sigma organizations can successfully realize the full potential of both strategies. LSS enhances team problem solving with the use of advanced statistical and other Quality tools. It is a customer focused, data driven approach to optimize products, processes and services. LSS is a proven pathway for enterprise-wide productivity, quality and efficiency improvements.

On successful completion of this course, participants will be able to:Ÿ Learn the Lean Six Sigma (LSS) methodology, tools and techniquesŸ Learn to apply LSS for continuous improvement of work placesŸ Acquire the knowledge and skills to implement LSS projects Ÿ Ability to lead project teams to achieve breakthrough resultsŸ Be recognized as a LSS professional and expert coach to guide

other staff membersŸ Learn to do statistical data analysis using Minitab software

Learning Outcomes

Who Should Attend? Managers, engineers, technical staff, process owners, quality professionals, preferably diploma holders and above with minimum two years of work experience. Specially useful for Army, Navy & Air Force Quality Directorates.

July 01-05, 2019 at Lahore (Phase I) July 29-Aug 02 , 2019 at Lahore (Phase II)Sep 02-06, 2019 at Lahore (Phase III)

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Course ContentsLEAN SIX SIGMA BLACK BELTŸ Six Sigma Theory & PracticesŸ Basic Concepts of Lean,

Integration of Lean & Six Sigma Define Phase:Ÿ Lean Six Sigma OverviewŸ Voice of Customer (VoC)Ÿ Project Selection & PrioritizationŸ SIPOCŸ Project Charter & MetricsŸ Process MappingŸ Six Sigma Team Dynamics &

ManagementŸ Development of Key

Performance Indicators (KPIs)Ÿ Calculating Process Performance

MetricsŸ Enterprise Leadership

ResponsibilitiesMeasure Phase:Ÿ Gage R&RŸ Collecting and Summarizing DataŸ Pivot AnalysisŸ Graphical MethodsŸ Non-Normal DataŸ Process CharacteristicsŸ Process Capability &

PerformanceŸ Central Limit TheoremŸ Confidence IntervalsŸ Measurement System Analysis

(MSA)Ÿ Value Stream Mapping (VSM)

Analyze Phase:Ÿ Measuring and Modeling

Relationships between Variables

Ÿ Causal AnalysisŸ Hypothesis TestingŸ Types of Correlation &

RegressionŸ Non-Parametric StatisticsŸ SamplingŸ Waste AnalysisŸ Analysis of Variance (ANOVA)Improve Phase:Ÿ Experimentation on SolutionsŸ Advance Design of Experiment

(DOE)Ÿ DoE ExercisesŸ Piloting and ImplementationŸ Process FMEAŸ Response Surface DesignŸ Basic of Total Productive

Maintenance (TPM)Control Phase:Ÿ Control MethodsŸ Statistical Process Control (SPC)Ÿ Lean Six SigmaLean Management:Ÿ Cycle Time ReductionŸ 5S & KaizenŸ Kanban, Just-in-Time (JIT)Ÿ Value Stream Mapping (VSM)Ÿ Waste Reduction (7-wastes)Ÿ Mistake Proofing / Poka-YokeŸ Total Productive Maintenance

(TPM)

Leading the ModernQuality Movement in Pakistan

LSSBBSQIINTERNATIONAL

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Lean Six Sigma Green Belt (LSSGB)

5 Days International Certification from SQII Singapore

Learning OutcomesUpon successful completion of this course, participants will be able to:

§ Learn and apply the fundamentals of Lean Six Sigma strategies and tools

§ Learn how to identify and manage Lean Six Sigma projects relevant to organizational growth.

§ Apply Lean Six Sigma program in their organizations.

IntroductionThe Lean Six Sigma methodology is a systematic application that is focused on achieving significant financial results and increasing customer satisfaction through data based/ quantitative problem solving tools. When properly deployed on carefully selected business projects, this methodology can lead to significant reduction and elimination of defects, process waste and out of control processes which translates into dramatic business gains. This Lean Six Sigma Green Belt training teaches and prepares individuals to implement the principles, practices and techniques of Six Sigma in a support capacity on a Black Belt project team. LSSGBs are involved in Process Improvement Projects. They collect and analyze data, develop process maps, carry-out statistical analysis and design of experiments to solve chronic and deep rooted quality and efficiency related issues.

Valuable ForQuality Managers, Engineers and Process Improvement Professionals of diverse Corporate & Government Sectors specially valuable for Army, Navy and Air Force QA Directorates.

July 08-12, 2019 at Islamabad Oct 07-11, 2019 at Lahore

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Course ContentsLEAN SIX SIGMA GREEN BELTŸ Introduction to Quality

ManagementŸ Six Sigma Theory & PracticesŸ Basic Concepts of LeanDefine Phase:Ÿ Project Selection &

PrioritizationŸ SIPOCŸ Project Charter & MetricsŸ Process MappingŸ Calculating Process

Performance MetricsŸ Six Sigma Team Dynamics &

ManagementMeasure Phase:Ÿ Collecting & Summarizing DataŸ Graphical Methods & Pivot

AnalysisŸ Descriptive Statistics & Process

CharacteristicsŸ Process Capability &

PerformanceAnalyze Phase:Ÿ Hypothesis TestingŸ Cause & EffectsŸ Analysis Methods & Parametric

TestingŸ Root Cause AnalysisŸ Correlation & RegressionŸ Piloting and ImplementationŸ Analysis of Variance (ANOVA)

Improve Phase:Ÿ Basic Design of Experiments

(DOE)Ÿ DoE PrinciplesŸ DoE ExercisesŸ Mistake Proofing & House

Keeping PracticesControl Phase:Ÿ Basics of Statistical Process

Control (SPC)Ÿ Maintaining the ControlsŸ Variable Control ChartŸ Attribute Control ChartŸ Control PlansŸ Sustainable ImprovementsLean Management:Ÿ Cycle Time ReductionŸ 5S & KaizenŸ 7 Waste EliminationŸ Kanban, Just-in-Time (JIT)Ÿ Takt time, Line BalancingŸ Value Stream Analysis (VSA)

Leading the ModernQuality Movement in Pakistan

LSSGBSQIINTERNATIONAL

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5 Days International Course from IQCS Certification Sngapore

ISO 9001:2015 QMS Auditor/Lead Auditor

IntroductionISO 9000 is a series of Quality Management System Standards used by all types of organizations for controlling and assuring the Quality of their products or services. The course follows the basic steps in preparation and execution of Quality Management Systems audits, including audit planning, execution and reporting. Participants will learn the auditing procedures using ISO 9001:2015 standard. ISO 19011 is used as guidelines for auditing organizational Quality Systems. This is an exhaustive and high value international course and certification for every Quality Professional; may that be manufacturing, services or universities.

Learning Outcome§ Understand the fundamental concepts of Quality Assurance and

Management

§ Understand each requirement of ISO 9001:2015 in its true sense & spirit

§ Understand and practice how to conduct 1st, 2nd and 3rd party QMS audits

§ Understand how to take full benefits of ISO 9001:2015 through effective QMS audits

§ Pre-Requisite:Basic understanding and familiarity with ISO 9001 standard

(IRCA UK Regd. Course # A18126)Nov 04-08, 2019 at Lahore

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1. Principles of Quality Management and Core Concepts2. Core Requirements of ISO 9001:2015 QMS and Differences with

2008 Version3. Documentation & Implementation4. Most Common Implementation Requirements5. Process Approach & Risk Based Thinking6. 1st, 2nd & 3rd Party QMS Auditing7. ISO 19011:2018 - Guidelines for Quality Systems Auditing8. Audit Planning Tools & Activities with Role Plays9. Audit Conducting Tools & Activities with Role Plays10. Audit Reporting Formats and Methods11. Follow-up & Surveillance Audits12. Critical Success and Failure Factors in QMS Auditing

Course Contents

Valuable ForQuality Assurance & Control Managers, 1st 2nd & 3rd Party Auditors and Consultants

PIQC�INSTITUTE�OF�QUALITY

Leading the ModernQuality Movement in Pakistan

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IntroductionInternal Quality Auditing is meant to measure and ensure an effective implementation/ maintenance of quality management systems in any organization. However, for an effective diagnosis, the internal quality systems auditors must be qualified and competent. This training program is designed for organizations to revive and improve the performance of their internal quality systems auditors. Organizations can benefit a lot from ISO 9001:2015 Quality Management Systems provided effective internal audits are conducted. The course is designed to introduce ISO 9001:2015 requirements and their interpretation in different industrial and service sectors.

Valuable ForDirectors, QA Managers, Production Managers and Internal Quality Systems Auditors

Course Contents 1. Identifying requirements to update existing QMS2. Understanding the difference between ISO 9001:2008 &

ISO 9001:20153. Detailed review/ interpretation of ISO 9001:2015 requirements

in different industries4. Application of Risk- based thinking5. Development of internal quality audit plans, schedules and

reports for the QMS6. Internal Audit Planning7. Conducting Internal Audits8. Reporting Audit Results

Internal Quality Auditing to ISO 9001:2015 QMS

2 Days Executive Course

Leading the ModernQuality Movement in Pakistan

IQA

July 08-09, 2019 at Lahore

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2 Days Executive Course

Certificate in Quality Assurance & Management Level II (CQAL-2) (Advance)

IntroductionQuality Assurance & Management is one of the core elements of any business organization in manufacturing, service and government sectors. It has attained a high level of maturity in the developed countries but still at low maturity level in under-developed and developing countries, including Pakistan. Quality Assurance is a broad based subject which deals with how to measure, control, standardize and continually improve the products and services of organizations through effective standardization, improvement and enforcement of policies, strategies and processes. This course provides the foundation in understanding of core elements of the Quality Assurance for multi-discipline professionals.

Valuable ForQuality Managers, Engineers and Professionals serving in industrial and services sectors

Learning Outcome After doing this certificate, participants will be able to:

§ Gain basic knowledge, understanding and application of developing Quality vision, strategies and KPIs for organizations

§ Understand how to build and improve Quality Assurance and TQM programs in their organizations

§ Understand and apply Statistical Process Control, Root Cause Analysis for problem solving and process improvement

Course Contents1. Six Sigma2. Quality Circle, Kaizen & 5S3. Balanced Scorecard & KPI Development

Leading the ModernQuality Movement in Pakistan

CQAL-2

July 15-17, 2019 at Lahore

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Leading the ModernQuality Movement in Pakistan

CMMI

IntroductionThis course is delivered by Muhammad Furqan Khan, a Certified CMMI® Instructor. He has broad experience based spanning over 20 years in ICT as an adept trainer, consultant, implementer & auditor with strong command over CMMI, information security, IT service management, management systems, quality management and process engineering. Mr. Khan has led & managed process improvement projects to achieve CMMI ML 2 through CMMI ML 5. He has served several clients in USA, UK, KSA, UAE, Qatar, Oman and Pakistan with diverse industry exposure to IT, Oil & Gas, Telecom, Banking, Health Care and Services sectors.

This course is composed of lectures and class exercises with ample opportunities for participants questions and discussions. Training modules covered witch include the following:Ÿ IntroductionŸ Process ImprovementŸ CMMI® Model Components Ÿ Process Areas of CMMI®Ÿ Project Management PAsŸ Engineering PAsŸ Support PAsŸ Process Management PAsŸ Summary

Learning objectivesThis course will help participants to:Ÿ Describe the components of the CMMI®-DEV model and their

relationshipsŸ Discuss the model contents and process areasŸ Be aware of the components of the CMMI® models and how they

may be applied to an organization to meet the organizations' business objectives

2 Days Executive Course

Capability Maturity Model Integration (CMMI)Aug 12-13, 2019 at Lahore

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1 Day Executive Course

Awareness to Risk Management

IntroductionISO 9001:2015 Quality Management System standard requires 'risk-based' approach embedded in the activities of organizations. The main theme is to examine the relevant “risk” during planning, execution and before deciding a solution to a problem. Quality risk assessment provides a mechanism for identifying risks which represent opportunities or potential pitfalls. Quality risk assessment process empowers management to better identify, evaluate, and exploit the right risks for their product, process & business, while maintaining appropriate controls to ensure effective and efficient operations and regulatory compliance. Quality risk management enables an organization to consider potential impact on products/services due to possible uncertainties related to processes, activities, stakeholders, .

Valuable For All levels of professionals involved in Production, Quality Control, and Quality Assurance; those with responsibility to carry out risk assessment at their work places or in organizations.

Learning OutcomeThe participants will be able to:

§ Understand fundamentals of quality risk assessment

§ Understand the quality risk assessment framework

§ Comprehend quality risk assessment process

§ Conduct root cause analysis

§ Develop quality risk assessment sheet

Course Contents1. Fundamentals of Quality Risk Assessment

2. Framework and Process for Quality Risk Management

3. Key requirements of ISO 31000:2009

4. Risk Assessment Tools for Quality Management

5. Statistical Techniques for Quality Risk Management

Leading the ModernQuality Movement in Pakistan

Aug 20, 2019 at Lahore Dec 10, 2019 at Lahore

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2 Days Executive Course

Course Contents 1. Introduction to Quality Control & Statistical Quality Control

2. Types of Data, 3. Check Sheets, 4. Graph / Charts, 5. Pareto Diagram, 6. Histogram, 7. Variable & Attribute Control Charts

8. Scatter Diagram, 9. Group Exercises

Valuable ForThis course is useful for Managers and Engineers who are involved in Production, Quality Control, Quality Assurance, Sales and Marketing and other functions where there is a need to collect and analyze data.

IntroductionProblem solving and decision making are important skills required on daily basis for the better management of processes in the professional life. Statistical Quality Control tools are being widely used by the managers in the leading companies of the world for decision making by measuring, controlling and improving the quality of products, services and processes. Japanese dominance of the world market has been possible due to their reliance on these tools. Its main objective is to raise the skills and competence level of professionals so that they are in a position to fully understand the application of basic Statistical Tools to analyze problem, defects and errors, and identify root causes for implementation of corrective and preventive actions. This course will equip the participants with the skill to apply these tools in their organizations. The course will equip the participants with a structured approach for problem solving methodology including practical demonstration of statistical software.

Statistical Process Control (SPC)

Leading the ModernQuality Movement in Pakistan

SPC

Sep 11-12, 2019 at Lahore

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Awareness to ISO 17025:2017Lab Management System IntroductionThroughout the world, modern testing and calibration facilities acquire Laboratory Accreditation to demonstrate their technical competence to perform specific types of testing, measurement & calibration. The criteria for accreditation is based on an international standard, ISO/IEC 17025, which is used for evaluating laboratories. The standard is used to assess factors relevant to a laboratory's ability to produce precise and accurate test & calibration data including technical competency of staff, validity and appropriateness of test methods, traceability of measurement and calibrations to national/ International standards, suitability, calibration and maintenance of test equipment, testing environment, Quality Assurance of test & calibration.

Valuable ForLaboratory Managers, QA/QC Managers, Instrumental Engineers, Chemists

Course Contents Ÿ Introduction to Lab Management System (LMS)Ÿ Overview of ISO 17025 LMSŸ History of ISO 17025 LMSŸ Overview of Management RequirementsŸ Overview of Technical RequirementsŸ Scope and ApplicationŸ Lab Management System Standard - Requirements

2 Days Executive Course

Leading the ModernQuality Movement in Pakistan

LMS

Oct 14-15, 2019 at Lahore

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Dec 17, 2019 at Lahore

1 Day Executive Course

IntroductionThis course provides understanding of the basic concepts of the balanced scorecard as a system used to align business activities to the vision and strategy of business. The aim of this course is to understand strategy deployment & measurement using the balanced scorecard, so as to translate strategy into action across four perspectives; namely Financial Value, Customer Delivery, Internal Processes and Learning & Growth. The course will also typically cover balanced scorecard exercises and implementation methodologies.

Learning Outcomes§ Awareness of the balanced scorecard as a system for

management

§ Practice in developing your own balanced scorecard.

§ Establishing the organization's state of preparedness for developing a full scale balanced scorecard.

§ Development of KPIs for any organization and dashboards

Course Contents1.Balanced Scorecard Overview

2. Strategic Quality Management Challenges

3. Mission, Vison & Values

4. SWOT analysis

5. Strategy Mapping

6. KPIs development

7. Implementing BSC in companies

8. Balanced Scorecard and making exercises

Valuable ForUseful program for Top Management, Commandants of Defence Organizations, Quality Managers, HoDs and Planners

Balanced Scorecard & KPIs Development

Leading the ModernQuality Movement in Pakistan

BSC

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IntroductionThe Superior College Lahore, offers Masters & MS/MPhil degree programs in disciplines mentioned below With the technical assistance of PIQC Institute of Quality. These programs are weekend based and provide an opportunity to the working professionals to upgrade their academic qualification for career growth in the relevant fields. These programs are equally useful and relevant for the fresh students to attain academic credentials besides knowledge and skills for better job opportunities.

Programs 1. Masters & MS / MPhil in Quality Management

2. Masters & MS / Mphil in Industrial Management

3. Masters & MS / MPhil in Human Resource Management

4. Masters & MS / MPhil in Environment, Health & Safety Management

Create professional abilities and groom students to undertake higher responsibilities in the relevant fields in organizations. Provide job opportunities to beginners and strong career growth to professionals in the industrial and service sectors including academia

Salient Features

Credit Hrs: 66Courses: 20 +Project Report Semester: 05Duration: 2.0-2.5 yearsEligibility: 2 years bachelors degree /14 years of education from HEC recognized Institutions with good academic grades i.e 2nd Div

Masters Credit Hrs : 33Courses: 09 + with or without ThesisSemester: 04Duration: 1.5-2 yearsEligibility: 4 years bachelors degree/ 16 years of education from HEC recognized Institutions with good academic grades i.e GPA 2.5 or 2nd Div

MS/MPhil

Program Details

Weekend Based

Masters & MS / MPhil Degree Programs

Contact Detail: Cell-0322-8418982- 0334-4772722 042-111-00-00-78

With the Technical Assistance

of PIQC

The Superior College Lahore

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Course Fee (Rs,)Job TitleParticipant NameNo

Asstt. Manager Training & Development

PIQC Institute of Quality 1/2 km Defence-Kahna Road, Off Bhuptian Chowk,

10 Km Raiwind Road, Lahore Tel: 92-42-35323600-6, Fax: 92-42-35324169

Cell # 0334-7472722E-mail: [email protected]; [email protected]

PIQC Institute of QualityRegistration Form

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Training Calender

(Lahore & Rawalpindi/ Islamabad)PIQC Courses for July-Dec 2019

Oct

Lahore17

18 Lahore

07-11

ISO 17025 Lab Management System

16 06Certified Labor Laws (Weekend Program)

& IR Professional (CLLP) Lahore

Lean (From SQII Singapore)

Six Sigma Green Belt (LSSGB)

14-15

Nov

Lahore20

21 Lahore

10

19 04-08 Lahore

17

ISO 9001:2015 QMS (IRCA UK-Regd.)

Auditor/Lead Auditor

Certified Project (Weekend Program) Management Professional (CPMP)

Certified Human (Weekend Program)

Resource Professional(CHRP)

Dec

Lahore23

24 Lahore

10

22 08 Lahore

17Balanced Scorecard & KPIs Development

Certified Supply (Weekend Program)

Chain Professional (CSCP)

Awareness to Risk Management

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Collaborations & Memberships

PIQC Institute of QualityLeading the Modern Quality Movement in Pakistan

PIQC is the pioneer and leading Institute in Pakistan providing academic programs, professional development and certifications and short corporate system improvement courses in the field of Quality Engineering & Management and allied fields. With its extensive work in the country for the development of the field of Quality Assurance and Management, PIQC has trained more than 50,000 professionals within and outside Pakistan from various industries, academic, service and government sector organizations. It has a network of leading teaching faculty and collaborations with prominent national and international partners.

Lahore Office1/2 km Defence-Kahna Road,Off Bhuptian Chowk10 km Raiwind Road, Lahore Tel: +92-42 35323600-6, Fax: +92-42 35324169Cell # 0334-7472722E-mail: [email protected], [email protected]

Karachi OfficePlot # C-35, Block 10-A,Gulshan-e-IqbalMob: 0317-5061777Mob: 0333-2163620E-mail: [email protected]

PIQC INSTITUTE OF QUALITY

www.piqc.edu.pk

NED University of Engg. & Technology

DOW University of Health Sciences

NUST College of EMEN U S T

Quality & Productivity Society of Pakistan

Ministry of Science &Technology

Lahore Chamber of Commerce & Industry

Pakistan Software Export Board

SIRIM TrainingMalaysia

Shaukat Khanum Memorial Cancer Hospital

The Superior College Lahore

Licensed by IQCS CertificationCQI|IRCA ATP (Ref: 01180136)

IQCS Certification Singapore

Leading the ModernQuality Movement in Pakistan

SQIINTERNATIONAL