QUALITY MANUAL

Scope of COVENTYA

Coventya is an international group of companies specializing in designing, manufacturing and servicing Specialty Chemicals for the Surface Treatment industry.

Headquartered close to Paris, France Coventya spans the globe with more than a dozen affiliates which provide identical products and customer services to a variety of applicators or end users in the manufac-turing industry. Dominated by the automotiv industry, the customer base comprises activities in the buil-ding sector, luxury producers and other diversified end markets.

Strongly driven by constant innovation in terms of productivity of treatment lines, ecological compatibi-lity of delivered products as well as quality of the resulting thin metal films, Coventya is a service based knowledge company providing our customers with just-in-time delivery of goods as well as swift troub-le-shooting competence. Though representing a small part in the customer’s cost calculation, our proces-ses are essential in his value creation chain.

Our field experts enjoy the customer trust resulting from long-term competent problem solving of the ap-plication line. Constant employee training and a respectful company culture are essential building blocks of a stimulating working environment, essential to build and keep a global leadership position in our core markets.

COVENTYA Holding

COVENTYA Americas

COVENTYA Europe

COVENTYA Asia

Brazil

Mexico

USA

France

Germany

Italy

Spain

Sweden

UK

Turkey

China

India

Korea

Malaysia

Singapore

Organisation

This Quality Manual refers to a European Multisite Cerficate according to the International Automotive Standard IATF 16949. The following view describes Coventya´s organizational situation inside Europe including the affected entities.

a)

b) Locations for multisite certification

COVENTYA EuropeEuropean Vice President

European Process ManagerEuropean Country Managing Directors

Information Technology

Coventya France

Coventya Germany

Coventya Italy

Coventya Spain

Coventya Sweden

Coventya UK

Coventya Turkey

Quality

Research & Development

Human Resources

Product Management

Operational Mangement

ISO 9001 certified

Location Maufacturing Designing Supporting

Gütersloh - Stadtring (Germany) X X X

Villorba (Italy) X X X

Villeneuve-la-Garenne (Fance) X X

Barcelona (Spain) X

Boras (Sweden) X

Carugo (Itlay) X

Gütersloh - Winkelstraße (Germany) X

Quality Policy

Quality…Beyond Expectations

Promoting quality in an organization today is simply a prerequisite for doing business in a world of ever increasing complexity. As we strive to push quality beyond expectations, our customers and employees see the results of this every day.

COVENTYA recognizes that quality is an integral part of who we are but it’s also something intangible. Of course we can offer the necessary quantitative measurements to satisfy all global standards but quality in our culture goes well beyond this.

Quality permeates our organization from how we engage with our employees and customers to the emphasis we place on proper integration into the communities we are operating in.

Our quality goals are transparent: attain and sustain satisfaction for all of our customers, employees and sharehol-ders, for our neighbours and society and invest what is necessary to meet this commitment.

As we are convinced that quality is primarily an expression ofa company’s values and beliefs we are adamant in promotingthese values with our employees but also with our businesspartners. These values and beliefs are laid out in our Vision and Values statement and the terms of how we applythese values in our daily activities are published in our Code of Conduct.

COVENTYA maintains and constantly improves its global development, service, production and supply systems to ensure we meet the needs of our demanding customer base.Our Management System is robust and reviewed on a regular basis. Results are measureable and simple to access. The entire process falls under our Quality Policy which has the following requirements:

a. Must be appropriate for the purpose of the organization in its given context.b. Includes a commitment to comply with requirements of all stakeholders and continually improve our

processes and procedures.c. Provides a framework for establishing and reviewing quality objectives using KPIs that reflect the inte-

rests of all stakeholders.d. Is communicated and understood within the organization.e. Is regularly assessed for stability by applying a zero defect approach.

To enable us to attain these goals, COVENTYA follows internationally approved standards like ISO 9001, IATF 16949 and ISO 14001 in the local organizations.

COVENTYA has committed to strive for ecologically responsible and sustainable processes and products. Our group wide program ECOLINE is a constant proof of this commitment. We strive to pursue the latest innovations in environmentally friendly technology and ensure that our practices meet or exceed all local health, safety andenvironmental regulations. Our employees, customers and shareholders know we are here for the future. To further foster these activities COVENTYA strives to be ISO 14001 certified in all local organizations within medium term.

Dr. Thorsten Kühler March 2017

Context of the Organisation

COVENTYA Process Landscape

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European Process activities

Outsourced processes

Manufacturing and storage are partly outsourced and monitored on local basis.

Customer specific requirementsCOVENTYA has no direct automobile OEM customers, therefore customer specificrequirements do not influence the Quality Management System in general.

Location / Process

Germany Italy France Spain Sweden

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Policy / Strategy /Communication x - x x x x x

Research & Development x - x - x - -

Operational Management x - x - x x x

Sales & Service x - x x x x x

Resources - x - x x x x

Human Recources x - - x x x x

Information Technology - x x - x x x

Product Management x - x x x x x

Key Industry Management - x x x x x x

Quality - x x - x x x

Structure of Documentation

a. Group procedures

• Research & Development COV PR 0020 • Operational Management COV PR 0030 • Human Resources COV PR 0050 • Information Technology COV PR 0070 • Key Industry Management COV PR 0080 • Product Management COV PR 0090 • Management of Internal Audit COV PR 0100 • Management of Corrective Actions COV PR 0101 • Management of Nonconformities COV PR 0102

b. Local procedures and further quality documents

• Defined by local sites in translated Quality Manuals.

Approved March 2017

Dr. Thorsten Kühler