Quality Inspection Containment · quality inspections ... and unnecessary unless the rework...
Transcript of Quality Inspection Containment · quality inspections ... and unnecessary unless the rework...
Your Quality is OurBusiness…
QualityInspectionSorting &
ContainmentServices(QISCS)
About Us…• QISCS is designed to partner and support your quality
manufacturing needs by providing quality sorting and containment,quality inspections, rework /repairs, and light manufacturing ofparts.
• We are a Small Minority Owned Business who tailors andpersonalizes service to fit your companies needs. We are currentlyworking with SBA to receive our MBA certification.
• Our team of professional Engineers and Technicians are convenientlylocated in the North Georgia and able to offer our personalizedservices within the Southeastern Region of the US (AL, GA, NC, SCand TN).
• Our focus is in working with customers and suppliers to provideQuality solutions to assist in minimizing loss of productivity,
Our Engineers and Technicians are professional and skilled...
• Trained problem solving experts to aid in problem resolution• Currently pursuing MBE Certifications est. completion 1st Qtr
2016• Primary target is to become ISO Certified in the 1st Qtr of
2016.
The Life Cycle of Containment at QISCS…
Intake-The scope of the project is articulated and fully documented. Project Setup-A Quality Service Representative (QSR) will beassigned to work with you to develop a specific and unique projectfrom start to finish. Authorization Forms-You will receive the forms to confirm projectspecifications, initial your approval and return before project begins. Execution- QSR’s will execute the project according to the approvedprocess. Billing and Invoicing- The project will be billed based on precisecheckpoints and inspections. Invoicing will occur on a weekly or bi-weekly basis until the project is complete. Customer Satisfaction-To guarantee your expectations are beingmet, we track each client’s level of satisfaction, using the feedbackgathered to enhance our service.
Sorting, Containment, and Part InspectionQISCS provides a wide range of Sorting, Containment, and Inspection Solutions, which includes product IDand labeling throughout the entire containment process. We offer services at our warehouse or one of ourTeams can be deployed to your plant or to your customer's plant where work can be preformed onsite.
ReworkOften a nonconforming part can be corrected by rework. It is often too expensive to bring these partsback into your plant and unnecessary unless the rework operations require special tools or machinerylocated only in your plant.
Light RepairsSometimes your product needs extra assembly before being shipped to your customer. We can assist you indeveloping Operator Instructions, obtaining necessary equipment & providing experienced operators andtechnicians to perform the assembly work.
Trained Engineers and TechniciansWith our trained Engineers and Technical Specialist on staff or contracted, QISCS has the QualityEngineering support you need to get your manufacturing systems out of quality containment quicklyand efficiently, assisting you in regaining control of your parts quality and processes.
Root AnalysisYour customers have established Quality Procedures that you must follow to be allowed to exit containment.This is always your goal and at QISCS and it is our goal to assist you in exiting containment as quickly andefficiently as possible.
5P’sof
Service
Protection- QSR’s verifies that each employee is properly protectedon the job by providing the necessary PPE, and through detailed andongoing safety training. Processes- QSR’s verifies that each job is set up and implementedcorrectly based on the initial project scope. People- QSR’s verifies that each employee is following properprotocol, policies and procedures with detailed training, instruction,that includes product and process auditing. Parts- QSR’s verifies that each part is properly certified to the exactspecifications of each customer. Paperwork- QSR’s audits all paperwork associated with the projectto make sure it is accurate and complete.
OVERVIEW
Set-up at Site:• Verify authorization with SQE/ Quality Manager.
• Assemble team with appropriate skill sets, tools, andchemistry.
• Create project book.
• Take over project and train team in most efficientquality methods.
• Ensure project work instructions are received andcustomer approved.
• Reduce risk through robust work instruction, training,and demonstrated compentency.
On-Site Inspection, Containment, Repairs and Reworks
Containment:• Set up work flow in order to separate defective vs.
certified inventory. Ensure product ID is establishedand maintained throughout project.
• Create digital pictures as a back up to boundarysamples.
• Audit first part inspection and according to samplingplan.
• Evaluate proper witness marking.• Spot check process to maintain containment integrity.• Maintain documentation.• Open customer/supplier communication throughout
process.
Inspect, Audit and Evaluate Parts: Containment
Repair / Rework:• Determine repair / rework method.
• Provide necessary tools for project.
• Create work instruction for site specific.
• Select associates based on skill sets.
• Audit Process.
• First part review with boundary samples.
Determine and Fix Problems: Repair/Rework
Leaders:Extensive training on quality methods leads to reduced presence of SQE/ QE.Layered process audits of team to ensure continuity of work instruction.
Billing and Invoicing:• User friendly data and information system
• Weekly and/or Bi-weekly Reports
• Rates are based on inspection, repairs, rework,supervision and administrative needs
• Time sheets collected and submitted daily uponapproval of customer.
• First call will invoice supplier directly per agreed termsand pricing agreements.
• Invoice will reflect name of inspector and appropriatebill rate.
• Extra charges, e.g, travel-mileage, will be documentedseparately.
Easy and User Friendly Updates: Billing and Invoicing
More Information about QISCS Processes
Training AbstractTeam Oriented Problem SolvingSimulation TrainingSafetyOSHA RequirementsWork Instructions/ Project Books5S/Workplace OrganizationQuality Systems BasicsComputer SkillsSetting Up Inspection Teams
Associate SatisfactionBenefits programsAssociate introduction surveyPerformance appraisal processMerit increase processAssociate of the Month programSafety championMonthly communication meetingOpen door policyCounseling progression program
Team Leadership TrainingCustomer Satisfaction and ExpectationsLoss of Containment ReviewsLessons Learned5 Principles of Problem SolvingSexual HarassmentRisk AnalysisEfficiency StudiesProcess Audits
On Behalf of The QISCS Team…
Thank You