Quality Brochure (Revised)

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    MADE BY VOLVO.

    IN INDIA.

    MADE BY VOLVO.

    IN INDIA.

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    The Volvo factory in Bangalore is equipped with Volvos global-quality

    standard norm, tools, systems, training programs, dedicated people andan unbeatable culture that drives towards one common goal Produce

    Volvo trucks of outstanding quality.

    The factory is located over 122 acres and includes main assembly, gearbox

    assembly, cab welding, superstructure mounting and welding, paint shop,

    shot blasting, a test track, a driver training center besides a technical training

    center. The factory meets ISO 9000 quality standards and ISO 14,000

    certification for Environment standards There are close to 140 people

    working on the shop floor, with an average age of around 24 years. Systems

    and people are geared to the 5 S way of housekeeping and Kanban storing,

    visual controls and employee involvement.

    Today, the installed Capacity is 1000 Vehicles per annum and can be quicklystepped up to additional volumes. The factory has a 100% back-up power

    ensured by our very own Volvo Penta Engines.

    The quality of Volvo trucks and our manufacturing

    systems is well exhibited among the scores of Volvotrucks in operation in India, among the toughest of

    conditions & applications.

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    Volvo in Indias quality system is based on the ISO 9001 & EMS 14001 standards, but in

    fact goes beyond the requirements of the international standards. A few examples that

    reflect the quality work:

    n All suppliers must meet Volvo Truck Corporations requirements. Suppliers are

    responsible for delivering components of the right quality and must abide by our quality

    systems. Today, some of the suppliers to Volvo in India not only match Volvos globalquality standards but are also ranked among the best in the world.

    n All trucks undergo diagnostic tests for all truck functions with the help of a special

    program Prosit executed through a computer.

    n Every truck goes through a check on the Volvo test track at the factory. High-tech

    equipment is in use to ensure topclass production. An example is the laserguided

    alignment of the axles on trucks as well as trailers.

    n Specially trained employees check up the entire vehicle to spot any quality issue

    before the truck leaves the factory. Product audit is a common process for all Volvo

    factories, thus also making it easy to benchmark them with each other.

    n Tools and equipment in the factory are calibrated at defined intervals. No matter whom

    you meet in the factory, quality will be on top of his mind.

    Beyond ISOBeyond ISO

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    This line has is a 9 stage operation. Starting with riveting of frame rails till the end where

    we drive off the truck. Behind the assembly is a set of well defined assembly instructions

    and set of tools & equipments that are quality checked & has a defined calibration cycle.

    n Each preceding stage & forward stage act like customer & supplier concept

    n At the end of the line we have a Computerised process quality function check. Since inour trucks we have large electronics integration, the electro-mechanical functional checks

    are important. We have microprocessor for vehicle management, Engine management

    etc. The software & hardware are checked using the computer. Every truck is connected

    to a remote server in Sweden & all software programmes are checked

    n Various functions of the truck like, all lighting, accelerator, brake , gear shift operations

    are checked through the computer

    n In case of any fault the same can be traced using the computer

    n The trucks once started will be test driven at the test track for about 40 to 50 Kms &

    once again all functions are checked before delivery to the customer

    The Main AssemblyThe Main Assembly

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    Volvo in India is one of the only 2 units outside Sweden

    to assemble gear boxes. The assembly is carried out in a

    controlled environment.

    The gearbox assembly includes the latest machines

    supporting in the process of washing and degreasing

    of the parts. We fill the gearbox with recycled oil and

    test it for even the minutest of leakage.

    Also included is a driveline simulator where we undertake

    thorough checks on noise levels and gear engagements.

    Gearbox AssemblyGearbox Assembly

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    The Paint shop are world class facilities for painting of cabs, plastic parts,

    Trailers &chassis components. All Paint material & systems are conform

    to International Volvo specification. The focus of paintingfrom the customer

    perceptive isprotection from corrosion, Weathering, ultra violet resistance.

    The paint shop is fully pressurised enclosed shop for dust control. Our

    paint system provides special protection inall cavities & box sectionsin

    cab toensure complete corrosion resistance. In the factory we include

    the shot blasting facility used for trailers and tipper bodies.

    Starting this year Volvo, Hoskote will commence welding of stamped panels

    for the cab. This breakdown in the cab aggregate will help increase the

    local content in the local operations and will add even greater flexibility.

    As a consequence of the welding process Volvo in India will now upgrade

    its paint shop to include multi-layer paint process.

    Cabs Paintshop & WeldingCabs Paintshop & Welding

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    Volvo in India approaches environment concerns on the basis of Volvos global

    environmental strategy. We focus on minimising resource consumption, waste besides

    ensuring that we achieve significant energy savings periodically. The Volvo industrial system

    has a strong focus to integrate our suppliers in line with our core values.

    The Volvo factory at Hoskote is ISO 9001 and EMS 14001 certified.

    Some of the activities with regard to our concern for environment are:

    Environment & SafetyEnvironment & Safety

    Work across the factory follows all the safety precautions wherein we have carefully

    planned our movement. Operators are equipped with the necessary gloves, ear cover orspecial suits as in the case of shot blasting and paint shop. The oil we use to test leakages,

    as in the gearbox assembly or other purposes is recycled in the silos located nearby.

    n No use of Asbestos

    n Refrigerant in Cab and building is

    non-CFC

    n Halon free fire extinguishers

    n Factory noise levels at

    boundaries are well within

    legal limits

    No use/procurement of

    chemicals in Volvos

    Black list example:

    n Closed loop systems in paint shop

    n Tertiary treatment in waste

    water treatment

    n Reverse Osmosis Effluent

    treatment

    n Painting process in

    environmental control booths

    n 100% treated waste water re-

    utilised for gardening

    Usage of advanced systems

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    Volvo India Private Limited

    Yalachahalli, Tavarekere Post, Hosakote Taluk, Bangalore 562 122, India. Phone: 080-7965251 - 60, Fax: 080-7965280/81

    Ahmedabad: Phone: 98240 53038 Bangalore: Phone: 080-2520700109 Fax: 080-25207010 Jaipur: Phone: 0141-2363248 / 2363471, Fax: 0141-5120420 Kolkata: Phone: 033-22810794, 22808241, Fax: 033-22871631

    Mumbai: Phone: 022-28345020, 28344293, 28344266, Fax: 022-28344263

    New Delhi: Phone: 011-23314223, 23314262, Fax: 011-23316702 Raipur: Phone: 0771-5033031, 5033050, Fax: 0771-5033030

    www.volvo.co.in