Quality and Management of eLearning in European Universities Presenter: Ching-ting Lin Instructor:...
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Transcript of Quality and Management of eLearning in European Universities Presenter: Ching-ting Lin Instructor:...
Quality and Management of eLearning in European
UniversitiesPresenter: Ching-ting Lin
Instructor: Ming-puu ChenCantoni, L., Inglese, T., Lepori, B., & Succi, C. (2003). Quality and management of eLearning in European universities. Retrived October 17, 2006, from http://www.ticinoricerca.ch/papers/eista2003.pdf
2006/10/17 CSL LabICE.NTNU 2
Introduction
• Main purpose– How some European University have
integrated eLearning activities into their educational offer?
– How do they perceive the quality of their own eLearning initiatives?
• The 52 Universities in Switzerland and in the EU regions.
• Response ratio 60% (31/52)
2006/10/17 CSL LabICE.NTNU 3
Quality Issue (1)
• The quality criteria used in the research – Done by the American HIEP, the Institute for Higher E
ducation Policy, and published in 2000– 5 points Likert scaleC1 Institutional SupportC2 Course DevelopmentC3 Teaching/ LearningC4 Course StructureC5 Student SupportC6 Faculty SupportC7 Evaluation and Assessment
2006/10/17 CSL LabICE.NTNU 4
Quality Issue (2)
• Institutional Support (Cl) were perceived as the most present– showing that institutions are making significant efforts
to provide convenient infrastructures for performing eLearning activities in advantageous conditions
• Evaluation and Assessment (C7) is the less present
2006/10/17 CSL LabICE.NTNU 5
Quality Benchmarks (1)
2006/10/17 CSL LabICE.NTNU 6
Quality Benchmarks (2)
C1 Institutional Support
C3 Teaching/ Learning
C2 Course Development
C4 Course Structure
C6 Faculty Support
C5 Student Support
C7 Evaluation and Assessment
高
低
2006/10/17 CSL LabICE.NTNU 7
Management Issue-the rationale for eLearning• Enhance the quality of teaching/learning
processes (87%)• Very few cases mentioned to economical
issues (13%)– Differently from many American institutions
• All the Swiss Universities don’t think new media as a mean to enlarge their educational market.
2006/10/17 CSL LabICE.NTNU 8
Management Issue-Organization• These centers could be classified as
– service centers• test some tools and make them available to the tea
chers– development centers
• try to find and propose new learning solutions – didactical centers
• realize on themselves educational products, hiring competences and teachers from other university departments
2006/10/17 CSL LabICE.NTNU 9
Management Issue-eLearning Activities• Almost all universities provide some (software) t
ools that the teacher could ask to use and to be trained and assisted in the utilization
• A group of institutions (11 out of 27) offer a space on a platform
• 27% of the institutions offer some courses completely online
• In few cases we find complete degree programs online, open also to non-residential students
2006/10/17 CSL LabICE.NTNU 10
Toward a Taxonomy
• Distance Universities• Dual Mode Universities
– offering courses both for students on the campus and external students
• Campus Universities– introduce eLearning at very different levels,
ranging from the simple support to face-to-face teaching to the delivery of full on-line courses
2006/10/17 CSL LabICE.NTNU 11
The five behavioral patterns of Universities
ENDAny advice is appreciated.