Sardar Patel College of Administration and ManagementBakrol-Vadtal Road, Vallabh Vidyanagar

Managerial Communication Date: 17/09/2010

Module -1 Test Total Marks: 20

Q- 1: What is the importance of communication in the organization? State and explain the process you need to follow to communicate business polices. (10)

Q- 2 What are the cues of non verbal communication? Explain personal appearance, movements, Vocal techniques with the help of appropriate example. (10)Q- 3: (a) Explain seven C of communication (06)

(b) Difference of Formal and informal communication (04)