7/27/2019 QMS Internal Auditor Course Syllabus

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InternalAuditor(QMS)Course

QualityManagementSystems(ISO9001:2008)

This course is designed to provide a basic knowledge and understanding of internally

auditing ISO 9001:2008 Quality Management Systems.

Objectives:

Explain the process-based quality management system model for ISO 9001with reference to the Plan, Do, Check, Act cycle

Explain the role of internal audit in the maintenance and improvement of qualitymanagement systems

Explain the role and responsibilities of an auditor to plan, conduct, report andfollow up an internal audit, in accordance with ISO 19011

Explain the purpose and business benefits of improving the effectiveness of aquality management system

Define an internal quality management system audit

Plan, conduct, report and follow up an internal audit and in accordance with ISO19011

Explain root cause analysis

After attending this course, you will be able to:

Outline the model of a process-based quality management system and the structureand content of ISO 9001, referring to the PDCA cycle as appropriate

Describe (in outline) the relationship between management responsibility, qualitypolicy, quality planning and objectives, resource management, product realization,measurement analysis and improvement, and the significance of these for auditors

Describe typical process controls that may be applied in order to achieve customersatisfaction and conformity of product to statutory and regulatory requirements, andthe significance of these for auditors

Outline the requirements for internal audit, as described in ISO 9001 clause 8.2.2.

Explain the terms and definitions used in auditing, with referencing to ISO 19011 andISO 9001

Define typical objectives for internal audits, including determination of conformance,evaluation of capability, evaluation of effectiveness and identification of potentialimprovement, and suggest how findings can contribute to the maintenance andimprovement of quality management systems

Outline the process for performing an audit, from initiation toconducting audit follow-up

Explain the purpose and significance audit objectives, scope and criteria

Describe activities including preparing the audit plan, assigning work to the auditteam and preparing work documents

Outline the process for conducting an audit from opening meeting through topreparing audit conclusions and closing the audit

Explain the evidence-based approach to audit and describing in outline the processfor collecting and verifying information

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7/27/2019 QMS Internal Auditor Course Syllabus

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