Qm introduction gdc ca
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Transcript of Qm introduction gdc ca
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Zhiquan Yuan
2005/06/13
R/3 Quality Management
© 2004 Hewlett-Packard Development Company, L.P.Strictly Confidential – Not for general distribution
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Mission of Quality management
------provide the products without quality defect to customers
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QM system
Industry-specific standards for QM systems
Standards for QM systems
Objectives for total Quality Management TQM FDA
VDAGMP
QS 9000ISO 9000
Market Requirements for QM Systems
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CO
PM
SM
PP
SD
MM
PP-PI
QM
QM Application Components
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Master data in QM Inspection type
Sampling procedure
Sampling scheme
Dynamic modification rules
Master inspection characteristic
Inspection plan
Material specification
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Inspection type Inspection type is defined in material master to
trigger an inspection lot.
02 Goods issue inspection
01 Goods receipt inspection
03 inspection during production
04 inspection at GR from production
10 insp for delivery to customer
06 customer return inspection
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Sampling procedure sample size is determined by sampling procedure.
Sampling procedure
%
ISO2859
Dependent on lot size Independent of lot size
Fixed sample
User defined
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Sampling scheme Sampling scheme consists of different sampling
table.
Sampling scheme is assigned to corresponding sampling procedure to determine sample size.
Sampling table
Lot size
Sample size
Acceptance/rejection number
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Dynamic modification rule
The dynamic modification rule defines the inspection stages and the conditions for an inspection stage change.
skipped
reduced
normal
tightened
time
Inspection stage
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Master inspection characteristic
Ph value
2.77
Color: Green
Water
13.5%
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Inspection plan inspection plan defines in which order individual
inspection operations should occur and which inspection characteristics should be inspected.
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Material specification
QM
Usage decision
Master inspection characteristics
General characteristics(Link)
QMCA
Basic data
General master data
R/3 Classification
System
Inspection lot creation
Materialspecification
Qualityinspection
Batch class
AA
Batchmaterial
Inspection specs. Results
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QM inspection planning data
SamplingProcedures
Inspection Plan Operations Characteristics
SamplingSchemeDMR
Material
Methods Catalogs
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QM Processes in the Logistics Supply Chain
inspection processes
Event-controlled processes
Information management
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Inspection Processes in supply chain
Logistics Supply Chain
DecisionInspectionRequest forinspection
Goods movementsOrdersDeadline monitoring
What triggers an
inspection?
Inspection lotInspection instructionSample-drawing
procedure
What and how much
is to be inspected?
Cause
What are the
inspection results?
Usage decision
What is to happen
to the goods?
Inspection stock
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Inspection lot origin
12
9
6
311 1
7 58 4
210
Goods movement
Order (production/maintenance)
Sales order
Delivery
Deadline monitoring
Manual
Quality inspection
Inspection lot
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Recording inspection results
Recording inspection results for operations in inspection lot
Unplanned
Characteristic results
Qualitative characteristics
Quality notification
ActivateActivateQuality control
Planned
Defect data
InspectionLot
Defect dataQuantitative characteristics
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Recording sequence
Inspection op. 10Record results
for:
Valuate characteristic
Make usage decisionfor inspection lot
Valuation modes: Manual Attribute codes
Close characteristic
Inspection char . 1
SampleUnit to be inspectedPhysical sampleEquipment Functional location
Control charts
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Inspection completion
OK
Not OK Note:
90
Make usage decision
Quality scoreIs calculated
Quality level is Updated
Follow-up actionsare triggered
ST
Dynamic modification rule
1
2
34
Inspection lot
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Inspection in procurement
PurchaseOrder
Goods receipt
Inspection lot
vendor
Usage decision not ok
Invoice
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Inspection in procurement QM system
--------QM system defines material’s quality requirements in material mater, for example ISO9001.
Skip for certification
--------For certified vendor inspection lot will not be created during goods receipt.
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Inspection in procurement
GR
Bates
M 鼄ller
Complaints QualityPrice
85 10 1,50 88
93
70
5
20
1,80
1,95
92
78
QM
Mat : 60 - 100F
purchase
Martin
Baxter
Vendor evaluation
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Inspection in production
Sample calculation
Production order4711
Operation.10.
Operation.20
Routing
Operation.30
Inspection lot4711
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Inspection in production
Defect records
Z
Inspection lot
4711
Inspection point : 1char target Real
Ph value 2.55 2.37
Color green blue
NrNr .. Task
notif
icat
ion
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SPC
Action limits
Process
Inspection results
Control chart
Production
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Samplingprocedure
Sample no. 1253
Sample no. 1252
Sample no. 1251
Sample no. 1250
PlanningPhysical samples
Creating Physical-sample records
Confirming the
physical-sample
drawing
Inspectionplan
Quality inspectionAutomaticAutomatic
ManualManual
Inspection lot
Sample Management in production
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Recording Results for Physical Samples
ProcessingProcessing
Distribute physicalsamples to the labsDistribute physicalsamples to the labs
Lab ALab A Lab BLab B
Pooled samples
Physical-sample drawingPhysical-sample drawing
Confirm the drawingOf physical samplesConfirm the drawingOf physical samples
Record inspection resultsRecord inspection results
Insp.lot 345Insp.lot 345
Lab A
Phys.-sample no. PL1
Characteristic 002Characteristic 001
Phys—sample no. PL2
Lab B
Phys-sample no. PL1
Phys-sample no. PL1
Store physical sample(s)Store physical sample(s)
Make usage decisionMake usage decision
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Inspection in sales and distribution
Service delivery
Control info
Inspection lot
Quality certificate
Sales order
Customer specificInsp specification
customer/materialInfo records
Customer complaints
Return inspection
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Quality certificate
Quality certificates
Certificate planning
Certificate processing
QM
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Certificate planning
R
Form
Certificate profile
Charact value fromProduct
Product specific content
Test certificate
Certificate of Conformity
Certificate of analysis
Certificate type :Content and form
certificate
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Certificate processing
QM
R/3Archive link
Goods issue
Output determination
Output mediumRecipient
Certificate profile
Inspection data
Certificate
Data from batch/classification
Delivery
Material/batch SD
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Event-Controlled Processes
Procurement Production Sales Service
Logistics Supply Chain
NotificationComplaintagainst a vendor
Customer complaint
Internal problem notification
Problem
DefectsDamage
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Partners Activities
Activities CauseTasks
Tasks
Quality notification
Defect item
Structure of a Notification
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Early warning system
QM Information System
Mail Number of quality notifications
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Quality related cost
Quality inspection Quality notification
Defect!
Nonconformity costs
QM
CO
QM orderQM order
Appraisal costs
Cost settlement
QM orderQM order
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7865Defect
Information Management
QMInformation
System
QMInformation
System
Product quality
x
x
$
Quality inspection
results
Problemmotifs.
EarlyWarningSystem
Analysis/Evaluations
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Thanks