QC Student Services FY18 Presentation

2 0 1 8 A N N U A L R E P O R T

Q C S T U D E N T S E R V I C E S

Administrative Services Advising Auxiliary Contractual

Financial Services

Academic Advising Support

Bookstore Food Vendors

Retention Food Pantry Outside Services

Special High School

Programs

Parking Services Vending


Financial Support Outreach Student Life Support Services

Financial Aid AmeriCorps VISTA Student Organizations

Admissions Support

ScholarshipsPre-College Programs

Student Publications Assessment

Summer Camps Student Government

Career Development

Disability Support

New Student Orientation

Photo IDStudent Employment

TutoringVeteran Services


S T U D E N T S E R V I C E S G O A L S

Support Campus Expansion and Growth

Support Mentoring and Personal Growth

Support Diversity and Awareness

Enhance Campus Life, Student Success, and Engagement

Increase Community Awareness and Engagement

Improve Departmental Efficiency

Support Campus Expansion and GrowthS T U D E N T S E R V I C E S

• Continued participation in Open House Events held on and off campus.

• Provided tours for 60-70 local high school students.

• Developed a partnership with YMCA, Rock High School, and RPTA Department to host minority high school students on campus 4 times during Spring 2018.

• Hosted Boys College Prep Program for 17 high school minority students.

• Recruitment


•

Veterans

• QC campus received recognition as a VA site code. This designation has allowed for the Housing Allowance for veterans to be increased on average $400-$500 per month.

• Increased participation at local and regional recruiting events geared toward veterans.

• In partnership with St. Ambrose, EICC, and Black Hawk College, QC Veterans Conference was held on March 27th with over 100 attendees.

• Best Practices workshop held in conjunction with Macomb Veterans Resource Center.

• Veterans Breakfast was held in November.

• Serve on the University’s Military Task Force.


•

Orientations

Orientation programs continue to provide services and assistance to over 225 new students with their transition to Western. Program schedule:

- New Student Orientation for first-year students and transfers (6 programs, Jan & June-August)

- Special High School Orientations (4 programs, Cambridge HS, Rivermont, and Fulton HS)

- Support for New Grad Student Orientations (2 programs, August & January)


Consortium Agreements

Financial Aid Office processed 105 consortium agreements of which MATH 128 (College Algebra) accounted for 26

B H C E I C CFA L L 2 0 1 7 4 3 1 4S P R I N G 2 0 1 8 3 6 1 2T O TA L S 7 9 2 6

• Opportunity


•

QCMP - Math & Science Program

In partnership with the Quad City Minority Partnership (QCMP) and the Engineering Department, Student Services hosted 20 minority students from local high schools to expose them to the field of Engineering with hands-on activities.

• Students were from the following high schools: Rock Island, Moline, United Township, Central, North, and West

• Seniors • GPA 3.0 and higher • Interest in STEM fields

Support Mentoring and Personal GrowthS T U D E N T S E R V I C E S

Campus Wellness

• Student Services has increased efforts to promote health and wellness on the QC campus by offering the following:

- Weekly and free yoga classes - Discounted bowling at the Blackhawk Hotel in Davenport - Workshop on Mind, Body, and Soul presented by Psychology Club - Therapy Dog Days for Manage Your Stress Week - Free massages - Counseling Association organized free CPR training - Expanded flu and other preventive shot offerings with CVS and Rock Health Department - Discounts at local fitness and health facilities

• To improve vending options, QC campus entered into a new contract agreement with Vander Vending in August 2017.

Support Diversity and AwarenessS T U D E N T S E R V I C E S

•Diversity and Awareness

QC Cultural Alliance hosted its first speaker, Jose Soto, J.D., Vice President for Access Equity & Diversity at Southeast Community College in Lincoln, Nebraska. He presented on diversity challenges and benefits for the university and Quad Cities community on September 21st. This event was open to students, faculty, staff, and the general public.

In Fall 2017, QC Cultural Alliance, Student Services, and the Department of Counselor Education organized a presentation and discussion on “Challenges Facing Muslim and Latino Students.” Attendees were engaged in frank and honest conversations while being exposed to each culture through traditional cuisine.

Support Diversity and AwarenessS T U D E N T S E R V I C E S

• Diversity and Awareness

• In support of National Coming Out Day, QC campus continues to hold its ‘Big Picture.’ Each year, the event continues to grow.

• QC campus will hold its 3rd Annual Art Show, which will focus on Ancestors. This is a partnership between QC Cultural Alliance, Student Services, and the Museum Studies Department. In April 2017, 30 people attended the Art Show and 4 pieces were sold.

• In partnership with Quad Citians Affirming Diversity, Student Services helped to staff an information table at Pride Fest in September 2017.

• Held Safe Schools Conference in December.

Enhance Campus Life, Student Success, and EngagementS T U D E N T S E R V I C E S

• Career DevelopmentA C T I V I T Y # O F S T U D E N T S /

A L U M # O F C O M PA N I E S # O F P R E S E N TAT I O N S % C H A N G E

C A R E E R D E V E L O P M E N T A P P O I N T M E N T S 2 4 4 + 2 1 %

E M A I L R E S U M E R E V I E W S 6 3 + 8 %

W O R K S H O P S 6 0 3 2 - 3 %

R E S U M E R E V I E W D AY S 5 9 + 1 3 %

C L A S S / S T U D E N T G R O U P P R E S E N TAT I O N S 1 0 - 5 0 1 8 N / A

B I G I N T E RV I E W ( O N L I N E ) 5 7 + 2 3 5 %

FA L L 2 0 1 7 C A R E E R FA I R 1 2 9 4 3

S P R I N G 2 0 1 8 C A R E E R FA I R 8 9 4 3

FA L L 2 0 1 7 U N I V 3 9 0 E N R O L L M E N T 8 1 0 0 %

S P R I N G 2 0 1 8 U N I V 3 9 0 E N R O L L M E N T 6 5 0 %


• Disability Support

• Provided a wide range of services for students, faculty, and staff to accommodate the needs of individuals with disabilities. Support services included: assistive technology, alternative format documents, note takers, and other reasonable accommodations. Other activities included:

- 41 students served in Fall and Spring (down 8%). - Planned CinemAbility movie screening on campus and a Skype Q and A with Director Jenni Gold. - Active ADA committtee member. - Participated in FASPAS training and Disability Culture Day. - Assisted with the planning and implementation of the Bi-State College Transition Conference at Black Hawk College for approximately 75 high school students.

theEdge

QC Rocky Review

Resource Guide

Student Handbook

S T U D E N T S E R V I C E S

Enhance Campus Life, Student Success, and Engagement• Publications


Enhance Campus Life, Student Success, and Engagement• Podcasts

C O N N E C T T O Q C C O M M U N I T Y

Welcome Week AUG 21st- 25thMonday, August 21stEclipse Viewing & Snacks in the Quad12:30 am- 2:30 pm Eclipse peak at 1:14pmSolar glasses provided!

Tuesday, August 22ndBags in the Quad8:00 am- 4:00 pm

Student Group/Community Resource Fair - QuadIce Cream Social - QC Complex Atrium2:00 pm- 3:30 pm

Wednesday, August 23rdNew Student Welcome in the Quad1:00 pm

Meet Col. Rock III in QC Complex & Riverfront Hall12:30pm - 2:30 pm

Taco Bar in QC Complex Atrium1:30- 3:00 pm

Thursday, August 24thChalk Square Competition in the Quad8:00 am-4:00 pm Pick up supplies on first floor of QCC Building CJudging at 4 pm

Friday, August 25thBlock Party in Riverfront Hall4:00 pm-8:00 pm Family and friends welcome!

Food, Fun and Prizes!!!


•


•

• Welcome Week experienced a significant increase in attendance and support

- Eclipse Viewing Event – 236 - Student Organization Fair & Ice Cream Social – 40 - New Student Welcome – 93

B L O C K PA R T Y

SGA’s first Homecoming Dance and Game Night was held on Friday, September 29, 2017 from 9pm to midnight in the QC Complex and Quad. Nearly 100 students, staff, and family members were in attendance.

• S T U D E N T S E R V I C E S

1st Vice Presidential Debate & Campaign


Enhance Campus Life, Student Success, and Engagement• Student Government Election & Debate

Enhance Campus Life, Student Success, and EngagementStudent Organization Event

Academic Club for Engineering (ACE) Dr. Il-Seop Shin

*Activity Night *Bowling *Game Night *River Bandits Game *Engineering Week

Chess Club Curtis Williams

*Chess Tournament

Chi Sigma Iota (CSI) Dr. Tiffany Stoner-Harris

*Inductee Ceremony *Study Sessions (7)

Counseling Association (CA) Dr. Carroe Alexander-Albritton & Dr. Matt Beck

*NAMI Walk *Domestic Violence Event 2 *Chipotle Fundraiser *Free CPR Training *Snacks etc. for Anti-Stress Week

Communication Student Society (CSS) Dr. Brendan Young

*Presentations *Scavenger Hunt


Student Organization EventCriminal Justice Society (CJS) Dr. Suzanne Bailey

*Security Career Event *Relaxation Activity for Anti-Stress Week

Graduate Experience in Museum Studies (GEMS) Dr. Pam White

*Figge Museum Trip *Coffee & Donuts for Anti-Stress Week *Louisville, Kentucky Museum Trip

Interdisciplinary English & Arts Society (IDEAS) Dr. Everett Hamner

*Shakespeare Event *Acorn Planting *Black Panther Movie Viewing *Pizza Therapy for Anti-Stress Week

Liberal Arts & Sciences Student Organization (LASSO) Dr. James Rabchuk

*Bus Trip to Field Museum in Chicago *Social Entrepreneurship Salon

Psychology Club Ryan Colclasure

*Guest Author Presentation *NAMI Walk *Mind, Body, & Soul Presentation *Snacks for Anti-Stress Wk *Rebecca V./Braking Traffik

Enhance Campus Life, Student Success, and EngagementStudent Organization EventSociety of Accountancy (SOA) Dr. Steven Hunt

*CPA Presentation *Caterpillar Presentation *Tax Prep Orientation *Tax Prep Sessions/Training (10 meetings) *Etiquette Dinner

Society of Educators (SOE) Dr. Lavern Logan

*Block Party

Society for Human Resource Management (SHRM) Dr. Susan Stewart

*Guest Speaker *Speaker Panel from John D. *Alumni Panel from Arsenal *Alumni & Student Networking Event

Supply Chain Management Student Association (SCMSA) Dr. Vitaly Brazhkin

*Night of Networking

Student Government Association (SGA) Dr. Fred Isele Curtis Williams

*Homecoming Dance *Angel Tree *VP Debate *Trivia Night *Casino Night


• Food Insecurity Conference

Overall, how much do you feel like you belong at Western?

Not At All A Little Bit Somewhat Quite A Bit A Tremendous Amount2016 6.37% 19.12% 35.29% 29.41% 9.80%2017 3.95% 17.54% 30.70% 35.96% 11.84%

6.37%

19.12%

35.29%

29.41%

9.80%

3.95%

17.54%

30.70%

35.96%

11.84%

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

Fall Survey



• Community Involvement

QC Chamber – Intern QC, QC College Consortium, QC Early Childhood Conference Committee, Safe Schools Thriving Youth Committee, Q 2030 College Planning, Q 2030 21st Century Workforce Committee, Girl Scouts of Eastern Iowa and Western Illinois (Moline Service Unit Director), PTO – Logan Elementary (President), PTA – Wilson Middle School, Dress for Success Quad Cities, QC Veterans Alliance, Pleasant Valley Track Coach, Bi-State College Transition Conference, Royal Neighbors Scholarship Committee, QCMP Math & Science, QC Career Connection, Women’s Connection, Daughter’s of the Nile, Rock Island County Democratic Women, Lead(h)er, Mercado on 5th, VIVA Quad Cities, Mississippi Valley Regional Blood Center – Campus Blood Drive Coordinator.



• Community Boards

•• Quad Citians Affirming Diversity (QCAD)

QC Scholars

Villa Montessori School Board

Quad City Minority Partnership (QCMP)

Association of the United States Army Board (AUSA)



• Community Involvement• • Operated the QC Bookstore off-site at the Bix in July 2017.

• Deborah Kepple-Mamros and Curtis Williams represented Western at EICC’s Urban Campus Opening in January 2018.

• Student Services coordinated local, state, and national voting days on campus.

• Student Services researched and developed WIU branded Little Free Library.

• Audrey Adamson coordinated Blood Drives on campus.




• Angel Tree is a unique holiday assistance program that connects a generous individual or group with a child in need.

• Concluded STEAM Activities @ United Neighbors After-school program. Focus was on the garden.




• Denkmann Elem. LEAD program on campus. (drawing with 25 children) in September 2017.

• Provided programming and tours for 62 Sudlow and Smart Intermediate students in October 2017 in partnership with QC Career Connection.

• East Moline Alternative School tours and activities (approx. 10 children) in October 2017.

• Wells Elementary “Leader in Me” program. Tour of campus and drawing in October 2017.

• Eugene Field Elem. LEAD program on campus. (drawing with 25 children) in October 2017.



• New scanning system was implemented by Student Services in Fall 2017 to capture all financial documents from student payments, deposits, and bookstore sales.

• Donna Schroeder has integral in processing departmental charges.

• Student Services has developed student worker manuals.

• New design software (Canva) implemented, which has allowed for improved marketing of events.



Student Payments Parking Permits Departmental DepositsJuly 2017 0 0 0

August 2017 34418.54 8793 439.37September 2017 9295.59 1233.1 156.1

October 2017 14708.92 112 260November 2017 7135.26 0 1716.66December 2017 325 0 0

January 2018 38537.83 559 621February 2018 96520.4 0 2357.52

Totals 200941.54 10697.1 5550.65

Bank Account Activity (July 2017 – February 16, 2018)



Cash Check Credit Card Debit Card OtherJuly 2017 118.8 48.72 0 8.65 108.39

August 2017 440.48 232.45 75.12 0 6.6September 2017 424.9 94.21 287.68 22.41 120.8

October 2017 199.83 150.49 127.52 0 0November 2017 167.86 218.35 140.91 0 0December 2017 295.36 30.39 705.28 0 0

January 2018 179.17 252.41 496.33 57.66 0February 2018 37.41 10.04 412.51 247.64 0

Totals 1863.81 1037.06 2245.35 336.36 235.79

Bookstore Sales (July 2017 – February 16, 2018)


2018-2019 Goals Support Campus Expansion and Growth

• Continue to create and enhance programming for Veterans on and off campus.

• Develop and implement a QC Cultural Alliance Diversity Plan for the QC campus.

• Continue to explore TRIO grant opportunities to attract first- generation, at-risk, and low income students to the QC campus.

• Continue to provide financial aid and scholarship workshops to support students in lowering educational costs.

• Continue to assist QC Admissions with recruitment of underrepresented students.


2018-2019 GoalsFoster Academic and Career Preparedness

• Develop a unified internship and job shadow plan for QC students • Review, evaluate, and refine New Student Orientation • Review, evaluate, and refine Welcome Week Activities and New Student

Welcome

Increase Community Engagement

• Develop and implement new outreach programs in STEAM in Iowa and Illinois

• Explore new funding options to support outreach and summer camp programs

Technology Goals and Objectives

• Explore new technology to track scholarships and financial awards • Explore a digital Student ID to incorporate into the mobile application • Continue to research technology solutions to improve credit card payment

options for QC Bookstore

Our greatest glory is not in never falling, but in

rising everytime we fall

QC Student Services FY18 Presentation

Documents

Transcript of QC Student Services FY18 Presentation