QA D 005 General Specification

PMSP-QA-D-005 REV-09 of 80 14 October 2015

PART D: GENERAL

SPECIFICATION


Contents GS 01 SECURITY ............................................................................................... 5

GS 02 HEALTH AND SAFETY.................................................................................. 5

GS 02.1 .......... General ......................................................................................... 5

GS-02.2 .......... Design .......................................................................................... 6

GS 02.3 .......... Consultation .................................................................................. 7

GS 02.4 .......... Work Environment ........................................................................ 7

GS 02.5 .......... Sydney Water’s OHS Rules and Procedures ................................ 8

GS 02.6 .......... Delivery Contractor Safety Management System Requirements ... 9

GS 03 ENVIRONMENTAL MANAGEMENT ............................................................. 13

GS 03.01 ........ General ....................................................................................... 13

GS 03.02 ........ Legal and Other Requirements ................................................... 14

GS 03.3 .......... Business Management Information System (BMIS) .................... 32

GS 04 QUALITY AND RECORDS MANAGEMENT ................................................. 32

GS-04.1 .......... General ....................................................................................... 32

GS 04.2 .......... Quality System ............................................................................ 32

GS 04.3 .......... Quality Plan ................................................................................ 32

GS 04.4 .......... Inspection and Test ..................................................................... 33

GS 04.5 .......... Standard of Tests........................................................................ 33

GS 04.6 .......... Hold and Witness Points ............................................................. 33

GS 04.7 .......... Audits .......................................................................................... 34

GS 04.8 .......... Maintaining and Handover of Records ........................................ 34

GS 05 INCIDENT MANAGEMENT AND BUSINESS CONTINUITY PLAN ............... 35

GS 05.1 .......... Incident Management Plan ......................................................... 35

GS 05.2 .......... Business Continuity Plan ............................................................ 35

GS 06 COMMUNITY RELATIONS ........................................................................... 35

GS 06.1 .......... General ....................................................................................... 35

GS 06.2 .......... Communications Strategy ........................................................... 35

GS 06.3 .......... Community Liaison Plan ............................................................. 36

GS 06.4 .......... Community Liaison Representative ............................................. 36

GS 06.5 .......... Community relations induction and training ................................. 36

GS 06.6 .......... Delivery Contractor behaviour ..................................................... 36

GS 06.7 .......... Customer notification process / material distribution ................... 37

GS 06.8 .......... Customer complaints, customer contact and enquiries ............... 37

GS 06.9 .......... Work on private property ............................................................. 38

GS 06.10 ........ Certification of authority and ID cards ......................................... 38

GS 06.11 ........ Monthly Action Plan .................................................................... 38

GS 06.12 ........ Media and Publicity Material ....................................................... 38

GS 06.13 ........ Project signboards ...................................................................... 39

GS 06.14 ........ Communication material ............................................................. 39

GS 06.15 ........ Conformance to working hours ................................................... 39

GS 06.16 ........ Night work ................................................................................... 39

GS 06.17 ........ Changes to site activities ............................................................ 40

GS 06.18 ........ Negotiation with key stakeholders and local authorities .............. 40

GS 06.19 ........ Monitoring and Reporting ............................................................ 40

GS 06.20 ........ Community Relations Performance Indicators ............................ 40

GS 06.21 ........ Community Relations Audits ....................................................... 40

GS 06.22 ....... Customer Privacy and Personal Information ............................... 41

GS 07 Not Used ....................................................................................................... 41

GS 08 PROGRAMMING OF WORKS ...................................................................... 41

GS 08.1 .......... Time for Submission ................................................................... 41

GS 08.2 .......... Requirements for Design-and-Construction Program (“The Contract Program”) ............................................................ 41

GS 09 REVIEW OF DELIVERY CONTRACTOR’S DOCUMENTS ........................... 43

GS 10 INFORMATION TO BE SUPPLIED BY CONTRACTOR ............................... 43

GS 10.1 .......... Drawings ..................................................................................... 43

GS 10.3 .......... Standard Operating Procedures .................................................. 45

GS 10.4 .......... Operation and Maintenance Manuals.......................................... 46


GS 10.5 .......... SCADA information ..................................................................... 47

GS 10.6 .......... Warranties .................................................................................. 47

GS 11 INFORMATION AVAILABLE TO THE DELIVERY CONTRACTOR ............... 47

GS 12 MATERIAL/ EQUIPMENT SUPPLIED BY SYDNEY WATER ........................ 47

GS 12.2 .......... Taking delivery of material/equipment ......................................... 48

GS 12.3 .......... Inspection ................................................................................... 48

GS 12.4 .......... Removal ..................................................................................... 48

GS 12.5 .......... Responsibility for goods .............................................................. 48

GS 12.6 .......... Damaged goods ......................................................................... 48

GS 12.7 .......... Unused materials ........................................................................ 48

GS 12.8 .......... Ownership................................................................................... 48

GS 13 Not Used ....................................................................................................... 49

GS 14 Delivery CONTRACTOR'S SITE FACILITIES ............................................... 49

GS 14.1 .......... Site Amenities - General ............................................................. 49

GS 14.2 .......... Site Office for the Delivery Contractor's Representative .............. 49

GS 14.3 .......... Telephone and other communication facilities ............................. 49

GS 14.4 .......... Water Supply .............................................................................. 49

GS 14.5 .......... Sewage disposal ......................................................................... 50

GS 14.6 .......... Surface drainage......................................................................... 50

GS 14.7 .......... Temporary Power Supply ............................................................ 50

GS 15 EXISTING SERVICES .................................................................................. 51

GS 16 NOT USED ................................................................................................... 52

GS 17 TRAFFIC CONTROL AND ROAD OPENING ON STATE ROADS ............... 52

GS 17.1 .......... Traffic Control ............................................................................. 52

GS 17.2 .......... Road Opening on State Roads ................................................... 52

GS 17.3 Road Restoration........................................................................ 52

GS 18 LIMITATION ON USE OF "SYDNEY WATER" SIGNS ON VEHICLES AND PROPERTY .......................................................................................... 52

GS 19 NOT USED ................................................................................................... 53

GS 20 PRE-CONSTRUCTION SURVEY / AUDIT .................................................... 53

GS 20.1 .......... Reasons for Pre-Construction Survey / Audit .............................. 53

GS 20.2 .......... Pre-Construction Audit ................................................................ 53

GS 21 Not Used ....................................................................................................... 54

GS 22 Not Used ....................................................................................................... 54

GS 23 RESTORATION OF SITE ............................................................................. 54

GS 23.1 .......... Approach to Restoration ............................................................. 54

GS 23.2 .......... Maintaining Restored Land and Property .................................... 54

GS 24 Not used ....................................................................................................... 54

GS 25 Not used ....................................................................................................... 54

GS 26 ASBESTOS CONTAING MATERIAL ............................................................ 54

GS 26.1 .......... Recycled and reused materials ................................................... 54

GS 26.2 .......... Prior acceptance ......................................................................... 55

GS 26.3 .......... Records ...................................................................................... 55

GC 26.4 .......... Certification ................................................................................. 55

GS-27 CONDITIONS FOR COMPLETION ............................................................... 55

APPENDICES ................................................................................................................. 56

OHS APPENDICES ......................................................................................................... 56

APPENDIX OH-01 SAFETY REQUIREMENTS ................................................................ 57

APPENDIX OH-02 GUIDELINES FOR THE PREPARATION OF DE LIVERY CONTRACTOR'S PROJECT SAFETY PLAN ................................................ 58

APPENDIX OH-03 WORK METHOD STATEMENTS ....................................................... 64

APPENDIX OH-04 GUIDELINES FOR SYDNEY WATER CONTRACT OR OHS INDUCTION .................................................................................................. 65

OH-04.4 Contractor’s Project Induction ........................................................................ 66

OH-04.5 Induction Records ............................................................................................ 67

OH-04.6 Sydney Water Contractor Induction Pass / Pa ssport System ......................... 67

APPENDIX OH-05 CONTRACTOR OHS PERFORMANCE REPORT .............................. 69

OHS ATTACHMENTS ..................................................................................................... 71


ENVIRONMENTAL MANAGEMENT APPENDICES ........................................................ 72

APPENDIX EM-01 LEGAL AND OTHER REQUIREMENTS – PLANN ING APPROVAL DOCUMENTS ........................................................................... 72

APPENDIX EM-02 PROJECT ENVIRONMENTAL RISK ASSESSMEN T METHODOLOGY AND ENVIRONMENTAL WORK METHOD STATEMENT – TEMPLATE .......................................................................... 72

APPENDIX EM-03 CONTRACTOR ENVIRONMENTAL PERFORMANCE REPORT – TEMPLATE ................................................................................. 72

APPENDIX EM-O4 WASTE MINIMISATION PRINCIPALS - TEMP LATE ........................ 72

APPENDIX EM-05 ENVIRONMENTAL MANAGEMENT CONTROLS GU IDELINE .......... 73


GS 01 SECURITY The Delivery Contractor shall provide and maintain adequate site security for the work under the Works Package Contract and ensure at all times that the security of Sydney Water’s assets is not compromised. Before the Delivery Contractor’s personnel work on Sydney Water’s premises and facilities, the Delivery Contractor must perform a 100-point identity check and criminal record check on the personnel. When requested, the Delivery Contractor must provide evidence of the personnel check to Sydney Water. The Delivery Contractor shall comply with the security requirements of Sydney Water at all times and follow reasonable directions of Sydney Water in maintaining site security. The Delivery Contractor shall participate in a security risk assessment, which will be conducted by Sydney Water. The purpose of this risk assessment is to identify the security risk exposures arising from the work under the Works Package Contract and to assess the impacts of such exposures. Following this risk assessment, the Delivery Contractor shall produce a Site Security Plan, detailing how the Delivery Contractor will maintain adequate security at the Contract site. The Site Security Plan shall include basic site security measures such as security lighting, fences, locks, alarms, site access control and security signage, and specific security measures which are required to be undertaken as per the outcomes of the security risk assessment. As a minimum, the following site security measures shall be included in the Project OHS Management Plan and installed by the Delivery Contractor: (a) Site fencing

The Delivery Contractor shall ensure that adequate perimeter fencing is provided to maintain site security for all construction sites under the Works Package Contract.

- The Contract site/s shall be fenced with robust chain-link fences of 2100mm minimum height, with appropriate gates and locking mechanisms; or

- Where required the site shall be fenced with high security fences of 2100mm height,

incorporating heavy duty mesh of 3.15 mm plastic-covered wire, top & bottom rails, outward-bent tops with three strands of barbed wire, and appropriate gates and locking mechanisms.

(b) Site security alarm

The contract site shall be protected by a security alarm system, incorporating a control panel that is monitored and responded to by an accredited security company.

(c) Warning signs at the contract site

The Delivery Contractor shall fix warning signs (for warning against trespass) provided by Sydney Water on buildings and fences as directed by Sydney Water. The Delivery Contractor shall ensure that signs showing the name and telephone contact numbers of the site controller (including after-hours emergency numbers) are placed at each construction site so as to be clearly visible from outside the site.

The Delivery Contractor shall implement Site Security accepted by Sydney Water. The Delivery Contractor shall report any security incidents to Sydney Water immediately they are detected.

GS 02 HEALTH AND SAFETY

GS 02.1 General

The Health and Safety requirements contained in this Specification:


(a) may be in addition to, but are not in substitution for, any other requirements of any legislation or

regulations or of any condition in the Delivery Contractors Collaborative Framework Agreement (CFA) and the Amended GC21 (Edition 2) General Conditions of Contract (Works Package Contract); and

(b) shall not be taken to limit the powers of Sydney Water or the liabilities and responsibilities of the Delivery Contractor under the CFA and the Works Package Contract.

Attention is drawn to the requirements of the CFA and the Works Package Contract where the Delivery Contractor is required to observe all the statutory/regulatory safety requirements and to provide for the protection of persons and property, as part of the CFA and the Works Package Contract. Attention is drawn to the Work Health and Safety Act 2011 and Occupational Health & Safety Regulation 2011, which require that employers and employees ensure the health, safety and welfare of persons in the workplace. In accordance with clause 13.13 of the CFA, Sydney Water appoints the Delivery Contractor as ‘Principal Contractor’ for the purpose of the performance of the Works and authorises the Delivery Contractor to exercise such authority of Sydney Water as is necessary to enable the Delivery Contractor to discharge the responsibilities imposed on a principal contractor by the NSW Occupational Health and Safety Regulation 2011. The Delivery Contractor shall, at all times, exercise any other necessary and reasonable precautions appropriate to the nature of the work and the conditions under which the Works Package Contract is to be performed for the safety of all persons on the Site, or in the vicinity. Notwithstanding any other provisions of the CFA and the Contract, the Delivery Contractor shall cooperate where directed with any reasonable request by any representative of Sydney Water to stop work where that representative considers the work to be unsafe.

The Delivery Contractor shall provide equipment, training, personnel and documentation necessary to satisfy the requirements of the CFA and the Works Package Contract. The Delivery Contractor shall comply with the above requirements and shall provide evidence of such compliance upon request of Sydney Water as a precondition of continued access to the site.

GS-02.2 Design

The following subclauses apply to the extent that the Delivery Contractor is responsible for design. GS 02.2.1 Risk Assessment in Design

The Delivery Contractor’s design process shall be that as set out in the approved program management plans meet the intent of the Key Requirements of Sydney Water’s procedure for Risk Assessment in Design (attached). GS 02.2.2 Hazard Reduction / Elimination

The Delivery Contractor shall consider the hazards to health & safety in relation to the whole 'life cycle' of the Works (ie; construction, operation, maintenance and eventual decommissioning / disposal / demolition) so as to eliminate or reduce such hazards as far as practicable during the design process.

GS-02.2.3 Emergency Stops

The Delivery Contractor shall undertake a risk assessment for all machines to be installed under the Works Package Contract. The risk assessment shall take into account future maintenance requirements. If elimination of the risk cannot be achieved, the Delivery Contractor shall follow a hierarchy of controls (such as substitution, engineering controls, etc.) so as to provide a safe outcome. Emergency stops shall not be designed for use for isolation purposes. Emergency stops used for personnel safety shall be designed to be incapable of malfunction:


- They shall have red pushbuttons on a yellow background, pull to reset, be non-locking, with a large emergency stop label comprising black letters on a yellow background.

For Treatment Plant SCADA, the circuits shall be based upon Sydney Water’s standard

template circuit TE100E and the requirements of Sydney Water’s Automation and SCADA standards, copies of which are available from Sydney Water.

For all other assets, the circuits shall be in accordance with Sydney Water’s Instrumentation &

Control Manual and Sydney Water’s Telemetry Operations Group requirements. Emergency stops that are not used for personnel safety shall be referred to as “latch stops” to aid distinction as to their function and to avoid confusion as to their purpose with regard to the NSW WHS Regulation 2011: - They shall include a red mushroom head button against a grey background, pull to reset, non-

locking, with no label. For Treatment Plant SCADA, the circuits shall be based upon Sydney Water’s standard

template circuit TE100E and the requirements of Sydney Water’s Automation and SCADA standards, copies of which are available from t Sydney Water.

For all other assets, the circuits shall be in accordance with Sydney Water’s Instrumentation &

Control Manual and Sydney Water’s Telemetry Operations Group requirements.

GS 02.3 Consultation

The Delivery Contractor shall ensure that consultation arrangements are maintained in accordance with those set out in their approve program level OHS Management Plan.

GS 02.4 Work Environment

GS.02.4.1 Compliance

The Delivery Contractor shall comply with the Work Health & Safety Act 2011 with respect to providing a suitable work environment.

GS 02.4.2 Fire Prevention & Hot Work Procedure For work outdoors, the Delivery Contractor shall routinely confirm the status of Total Fire Bans (TOBAN). No hot work is to be carried out in the open during days of a TOBAN. The Delivery Contractor shall apply for an exemption to the Commissioner of NSW Rural Fire Service if Sydney Water deems the hot work activity to be “essential work”. The Delivery Contractor is to provide a copy of any application for exemption to Sydney Water. If no exemption is obtainable for any particular TOBAN day, the TOBAN day shall be viewed as “inclement weather” and dealt with in a similar way to a wet weather day. The term “hot work” includes all work associated with welding, thermal or oxygen cutting, heating and other fire or spark producing operations. The Delivery Contractor shall take all necessary precautions to prevent the spread of fire as a result of work under the Works Package Contract and when carrying out hot work, the Delivery Contractor shall meet the intent of the Key Requirements of Sydney Water’s procedure for Control of Hot Work (attached). Besides meeting the key requirements of this Procedure, the Delivery Contractor shall also comply with the following requirements involving the use of oxyacetylene or similar welding for cutting apparatus or blow lamps or torches when they are in use away from the Delivery Contractor’s premises:

General a) The area in which the work is to be carried out is free from movable combustible material before

operations commence. b) The area on the other side of a wall or partition where work is being carried out is inspected to

ensure there are no combustible materials directly or indirectly in danger of ignition. c) Appropriate fire extinguishing appliances are kept near the scene of work for immediate use.


d) An examination in the vicinity is carried out after each period of work to ensure that there is no danger of fire breaking out.

e) A suitable employee is appointed to be responsible for fire safety for each period of work. f) Blow lamps and blow torches are lit strictly in accordance with manufacturers’ instructions and

not left unattended while alight. g) Gas cylinders are to be secured and stored in upright position at all times so as to prevent them

from being knocked or falling over Gas or Electric Welding and Cutting Apparatus g) The work area is adequately segregated by use of fire resistant materials. h) Combustible floors and fixtures in the work area are protected with overlapping sheets of non-

combustible materials or covered with sand. i) The stub ends of welding rods do not come into contact with combustible materials. j) Gas cylinders not being used for the work in hand are kept outside the building in or on which

the work is carried out and away from obvious fire hazard. k) The MSDS for the welding rods, gases, flux used must be onsite and the requirements of

the MSDS must be incorporated into the Safe Work Me thod used l) Welding carried out in confined space environmen ts must have provision for isolating

the power to welding equipment inside the confined space from outside the confined space that can be activated by the nominated standb y person for the space

m) The method to prevent persons being electrocuted inside a confined space during welding operations must be included in safe work me thods developed for the welding activity

The Delivery Contractor shall also comply with the requirements of Australian Standard AS1674.1-1997: Safety in Welding.

GS 02.5 Sydney Water’s OHS Rules and Procedures

GS 02.5.1 Safety Rules

Whilst engaged on any work in connection with this contract all the Delivery Contractor’s employees, subcontractors, and consultants, and all visitors shall abide by Sydney Water’s general and site specific safety rules. A copy of Sydney Water’s General Safety Induction for Contractors (including General Safety Principles and Rules) is included with the OHS Attachments.

GS 02.5.2 Confined Spaces Where the work under the Works Package Contract involves entry to confined spaces, the Delivery Contractor’s Project Safety Plan shall make reference to and comply with Sydney Water’s procedure for Confined Space Safety (HSP0001)

GS 02.5.3 Permit to Work The Delivery Contractor shall obtain a Permit to Work Certificate from Sydney Water prior to the commencement of any work on Sydney Water’s sites where permit to work requirements apply. GS 02.5.4 Isolation Procedure The Delivery Contractor must comply with Sydney Water’s isolation procedures wherever work is to be carried out on assets requiring isolation. The Delivery Contractor must not change the format or description of sign-offs in the forms attached and referenced in Sydney Water’s isolation procedure. No work is to commence on live sites of Sydney Water prior to proper isolation being carried out in accordance with these procedures. GS 02.5.5 Tagging The Delivery Contractor must comply with Sydney Water’s lock out / tag out procedures whenever working on Sydney Water’s assets requiring lock out / tag out. GS 02.5.6 Flammable Gas Hazardous Areas The Delivery Contractor must comply with Sydney Water’s Technical Guidance Note TG-502 Classification and Management of Flammable Gas Hazardous Areas wherever work is to be carried out in a flammable gas hazardous area. The Delivery Contractor must refer to the relevant site flammable gas hazard area register before design, modification, maintenance or construction work.


GS 02.5.7 Asbestos Management The Delivery Contractor must consider the hazards to health and safety in relation to the identification of asbestos so as to eliminate or reduce such hazards as far as practicable. Attention is drawn to the particular provisions outlined within the WHS Regulation 2011 applicable to asbestos. In addition to these requirements, the Delivery Contractor must comply with Sydney Water’s Procedure HSP0073 Asbestos Management. GS 02.5.8 Other Procedures where Key Requirements a pply

The Delivery Contractor must have in place processes that are equal to or better than those set out in the current version of the approved OHS program management plan. If approval is withdrawn of the delivery contractors program management plans the Delivery Contractor must cease work immediately.

GS 02.6 Delivery Contractor Safety Management System Requirements

The Delivery Contractor must maintain current management system certification equal to or better than the 4th Edition of the New South Wales Government Construction Consultative Committee for the duration of the contract. GS 02.6.1 Hazard Identification and Risk Assessment Meeting

Following award of the Works Package Contract, the Delivery Contractor shall participate in a Hazard Identification and Risk Assessment (HIDRA). A meeting will be arranged and chaired by the Delivery Contractor, with Sydney Water and other stakeholders as determined by Sydney Water in attendance. The purpose of this meeting is to ensure that the OHS hazards associated with the Works Package Contract have been identified, the risks properly assessed and proposed controls identified.

GS 02.6.2 Project Safety Plan Following the Hazard Identification and Risk Assessment meeting, the Delivery Contractor shall prepare a Project specific Safety Plan, which shall include appropriate controls to minimise the risks of those OHS hazards identified at the HIDRA meeting. The Plan shall detail the OHS systems and procedures that will apply during the term of the Contract for all relevant aspects of the work, including sub-contract work. The Plan shall be prepared in accordance with Appendix OH-02 – Guidelines for the preparation of the Project Safety Plan. The Plan shall take into account the interfaces with ongoing operations of Sydney Water and with any other persons and contractors who may be undertaking other work simultaneously on the Site(s). Where multiple sites are involved in work under the Works Package Contract, and where directed by Sydney Water, a Site Specific Safety Plan for each site shall be incorporated in the Plan. The Delivery Contractor shall submit the Plan for review and formal sign-off by Sydney Water prior to the Kick-off Meeting (Clause GS 02.6.5). If the Plan does not meet Sydney Water’s requirements, Sydney Water shall notify the Delivery Contractor who shall revise and resubmit the Plan prior to commencement of site works (Clause GS-02.6.7). The Delivery Contractor shall implement the Plan, monitor the work and carry out workplace inspections as defined in the Plan to ensure that controls are in place and any OHS risks arising while work is in progress are promptly addressed. The Delivery Contractor shall review the Plan at frequent intervals throughout the Works Package Contract to ensure that it is maintained in an up-to-date condition. Revisions to the Plan shall be submitted to Sydney Water in a timely manner. In preparing the revisions, the Delivery Contractor shall take into account any changes to the Hazard Identification and Risk Assessment. The Plan will form the basis by which the Delivery Contractor's OHS performance will be monitored and audited by Sydney Water.


The Delivery Contractor shall provide its subcontractors with copies of the Plan, appropriate site specific safety management plans and safe work method statements.

The Delivery Contractor shall ensure that all its employees, subcontractors and consultants are inducted into and follow the requirements of the Plan. A copy of the Project Safety Plan shall be readily available on the site.

GS 02.6.3 Safe Work Method Statements Safe Work Method Statements shall be prepared for all work activities identified in the Hazard Identification and Risk Assessment as carrying a significant safety risk. The Safe Work Method Statements shall be prepared in accordance with the format shown in Appendix OH-03. Where generic Safe Work Method Statements are developed for regular or repetitive work, their adequacy shall be reviewed at the site prior to commencement of the work, and revisions shall be made as necessary to address any hazards posed by changed conditions. Where necessary, a further site-specific Work Method Statement shall be developed at the site prior to commencement of the relevant work. The Delivery Contractor shall ensure that all its employees, subcontractors and consultants are inducted into and follow the requirements of relevant Safe Work Method Statements. A copy of relevant Safe Work Method Statements shall be readily available on the site. Where the Delivery Contractor engages subcontractors to do work, the Delivery Contractor must assess the adequacy of any safe work method statements prior to the Delivery Contractor starting work on the project. The Delivery Contractor must be able to demonstrate that the assessment has been carried out by means of documented criteria. GS 02.6.4 Pre-commencement Hazard Check The Delivery Contractor shall ensure that a documented pre-commencement hazard check is conducted each day before work commences on site. GS 02.6.5 Kick-off Meeting The Delivery Contractor shall attend and participate in a Kick-off Meeting, which shall be conducted by Sydney Water and attended by other stakeholders nominated by Sydney Water. In part, the purpose of the meeting is to ensure that all OHS controls required to be deployed prior to site possession are in place and that all attendees understand Contract OHS responsibilities. The agenda shall include key OHS issues associated with the site, the work and the Delivery Contractor's Project Safety Plan. GS 02.6.6 Delivery Contractor Induction It is a legislative requirement that all employees receive adequate induction and training to ensure tasks are undertaken in a manner that minimises the risk to their health and safety. Following the Kick-off Meeting, the Delivery Contractor will be inducted in accordance with Sydney Water’s OHS Induction Process detailed in Appendix OH-04. GS 02.6.7 Site Possession and Commencement of Work When Sydney Water is satisfied that the Delivery Contractor's Project Safety Plan addresses all requirements of Sydney Water, the Delivery Contractor shall demonstrate to Sydney Water’s satisfaction that all the OHS controls are properly deployed and all the required inductions have been delivered. Thereafter Sydney Water will grant the Delivery Contractor possession of the site or that part of the site sufficient to enable the Delivery Contractor to commence work. Notwithstanding any other provisions of this general specification, the Delivery Contractor will not be granted possession of the site until Sydney Water has acknowledged in writing to the Delivery Contractor that the Project Safety Plan meets Sydney Water requirements. At Sydney Water’s discretion, prior to this acknowledgment, the Delivery Contractor may be granted access to parts of the site to commence defined preliminary work, provided that Sydney Water is satisfied that the OHS controls associated with that work are agreed and properly implemented, and that all the required inductions for that work have been delivered. The Delivery Contractor shall not commence work on the site prior to possession of the site or part thereof being granted by Sydney Water.


GS-02.6.8 Site Inspections The Delivery Contractor shall conduct regular site inspections – as specified in their approved program OHS management plans- to ensure that OHS controls are in place, OHS risks are identified and that OHS systems are implemented by the Delivery Contractor's employees and subcontractors. Sydney Water may also conduct site inspections, which shall not relieve the Delivery Contractor of responsibility for OHS. GS 02.6.9 OHS Audits Sydney Water may audit the Delivery Contractor's Project Safety Plan at any time to evaluate implementation, effectiveness and level of compliance with the Plan. Sydney Water will report any non-conformance issues to the Delivery Contractor. Sydney Water shall appraise the Delivery Contractor's performance for Sydney Water’s records. The Delivery Contractor shall make available, on request of Sydney Water, all relevant OHS records including those of subcontractors and suppliers, for auditing against the requirements of the Project Safety Plan. The Delivery Contractor shall provide all reasonable assistance during the audits including attendance by the Delivery Contractor. GS 02.6.10 Failure to Conform If Sydney Water notifies a non-conformance to the Delivery Contractor, the Delivery Contractor shall rectify the non-conformance within the timeframe specified by Sydney Water. Failure to rectify a non-conformance may lead to suspension of the work by Sydney Water under clause 20.1 and 20.5 of the CFA. Additionally, if the Delivery Contractor fails to rectify a serious non-conformance within the specified timeframe, it may be considered a Contractor’s Default under clause 73 of the Works Package Contract. In this case Sydney Water may issue to the Delivery Contractor a written notice to show cause. If at any time the Delivery Contractor has not carried out any part of its obligations under Clause GS 02, then Sydney Water shall not be obliged to make payments to the Delivery Contractor, notwithstanding clause 59 of the Works Package Contract, until such obligations are met. If the Delivery Contractor's performance has involved recurring breaches of the health and safety requirements of this contract, Sydney Water may terminate the work without further obligation to the Delivery Contractor. GS 02.6.11 Incident Reporting The Delivery Contractor shall inform WorkCover of any notifiable incidents as outlined in the notification process relating to work-related incidents at www.workcover.nsw.gov.au. Sydney Water must be information of any incident notification verbally immediately where applicable. The Delivery Contractor shall immediately inform Sydney Water and any nominated local site representative of Sydney Water of any lost time injury or significant near miss involving its employees, subcontractors or members of the public. All other accidents including those resulting in medical treatment, near misses or property damage must be reported to Sydney Water within 24 hours. First Aid incidents may be reported on a monthly basis via the Delivery Contractor’s monthly performance report.

If requested the Delivery Contractor shall supply a written report to Sydney Water in the form directed.by Sydney Water.

For the purpose of incident reporting, the following definitions (from Sydney Water’s Incident Recording System) shall apply:

Term Abbreviation Definition

Lost Time Injury

LTI A work related occurrence that results in a, permanent disability or time lost from work of one day/shift or more, not including the day of the incident. Lost time injury(s) must be verified by the presence of a medical certificate, as appropriate (see Note)

Medical Treatment

MTI where a person has sustained an injury that: 1. requires treatment beyond first aid capabilities, or 2. treatment provided by intervention, or under the specific order of a


Term Abbreviation Definition

Injury medical professional This does not include first aid administered by a medical professional. For example: • use of wound coverings, such as bandages, band aids, gauze pads • use of hot or cold therapy • cleaning, flushing, or soaking wounds on the skin surface or • using irrigation, tweezers, cotton swab. Medical treatment may include: • Overnight hospitalisation; • Issue of prescription medications or non-prescription medication at prescription strength. (Exception: a single dose administered on the first visit for minor injury or discomfort is not categorized as treatment) • Positive radiological diagnosis i.e. x-ray that confirms fractures or breaks (relating to the injury) and where treatment requires application of splinting, strapping, plastering etc. (Exception: X-ray diagnosis not confirming fractures or breaks is not categorised as treatment) • Positive diagnosis from examination after an electric shock has caused conditions such as thermal burns; cardiac arrest; muscle, nerve, and tissue destruction; ventricular fibrillation; other neurological effects • Injury requiring sutures/stitches • Dental treatment • Head injury – head injuries arising from blows to the head causing any loss of consciousness.

First Aid Injury

FAI Where first aid (initial care of the injured or sick) has been sufficient to treat the injury/illness

Near Miss NM An unplanned event, which although not resulting in any injury or illness, had the potential to cause injury or illness to any person or damage to any plant, vehicles, equipment, property, infra-structure or the environment.

GS 02.6.12 Incident Investigation

The Delivery Contractor shall investigate all incidents and provide an incident report to Sydney Water. Sydney Water will be notified of investigations and will participate in Delivery Contractor investigations at his/her discretion. Sydney Water may also conduct its own investigations of project incidents and the Delivery Contractor shall cooperate in this process.

Incident Investigations will be undertaken according to the processes set out in the approved Delivery Contractors OHS Program Management Plan and the Sydney Water’s incident investigation procedure (HSP0030 Incident Investigation).

The Delivery Contractor shall appoint a suitably qualified, competent and independent incident investigation leader and investigation team, based on the incident classification level. The Delivery Contractor shall inform Sydney Water in writing of the name of the appointed incident investigation leader. If Sydney Water reasonably objects to the person appointed, the Delivery Contractor must replace that person. GS 02.6.13 Delivery Contractor Performance Reportin g The Delivery Contractor shall report site activity, related to the project works, to Sydney Water. All injuries and incidents must be reported immediately to Sydney Water’s Representative. The Delivery Contractor shall supply Delivery Contractor’s OHS Performance Report to Sydney Water on a monthly basis, or at such frequency as shall be accepted in the Delivery Contractor's Project Safety Plan. The report shall be as per the Delivery Contractor OHS Performance Report format shown in Appendix OH-05.


GS 02.6.14 Site Supervision and Subcontractor Manag ement In this clause, the “Matrix” means the Cooperative Research Centre (CRC) for Construction Innovation publication “A Construction Safety Competency Framework”, Task and Position Competency Matrix (www.construction-innovation.info), and “site supervisor” and “responsible person” are as defined in the Matrix. All supervisors and responsible persons in any Contract awarded by Sydney Water with effect on or after 1 of September 2007 shall comply with the competency standard set out in the Matrix. The Delivery Contractor shall nominate a site supervisor for each site, except in cases of sites with small teams, in which case the Delivery Contractor may nominate a site supervisor to have responsibility over a number of the small-team sites. The Delivery Contractor shall nominate a responsible person with an appropriate level of competency for each site on which a site supervisor is not located physically. The level of competency of the responsible person must be appropriate and adequate having regard to the nature of the work and the level of risk identified in the risk assessment prior to the commencement of any work. In determining the size of the team, regard shall be had to the contract size and identified and potential risks. The Delivery Contractor must show its commitment to the implementation and monitoring of their OHS Management Plan, and how it intends to select and monitor the compliance of its subcontractors, suppliers, service providers and employees. The OHS Management Plan must include the safety management plans of any subcontractors and any other service providers. GS 02.6.15 Response to Unsafe Work and or Condition s Where a Delivery Contractor, subcontractor or service provider, in the opinion of Sydney Water:

(a) acts in a manner which fails to maintain and or apply a safe system of work; or (b) fails to do something which may cause a failure to maintain and or apply a safe system

of work; or (c) repeatedly acts in a manner which indicates a failure to maintain and apply a safe

system of work, then Sydney Water may issue to the Delivery Contractor, subcontractor or service provider, a letter (“show cause letter”) seeking a response from them as to why:

(a) in the case of a Delivery Contractor, their contract should not be terminated immediately; (b) in the case of a Delivery Contractor, subcontractor or service provider, they should not be

removed from site; (c) in the case of either a Delivery Contractor, subcontractor or service provider, why they

should be permitted to work on any of Sydney Water’s sites in the future.

Unless a response to the show cause letter is received to the satisfaction of Sydney Water within the time required by Sydney Water:

(a) the Delivery Contractor, subcontractor or service provider may not tender for any further work for Sydney Water, and Sydney Water may refuse to consider any tender by the Delivery Contractor, subcontractor or service provider;

(b) Sydney Water may terminate any contract with the Delivery Contractor; (c) Sydney Water may remove from site the Delivery Contractor, subcontractor or service

provider; and (d) Sydney Water may ban the Delivery Contractor, subcontractor or service provider from

working on any of Sydney Water’s sites in the future.

GS 03 ENVIRONMENTAL MANAGEMENT

GS 03.01 General

The environmental requirements contained in these GS 03 Environmental Management Clauses: a) are in addition to, but are not in substitution for, any other requirements of any legislation,

regulation, legal instrument, or any other conditions of the CFA and Works Package Contract (Contract).

b) shall not be taken to limit the powers of Sydney Water nor the liabilities and responsibilities of the Delivery Contractor under the CFA and Works Package Contract.


The Delivery Contractor shall, at all times, exercise any necessary and reasonable precautions appropriate to the nature of the work and the conditions under which the Works Package Contract is to be performed to protect the environment at the site(s), or in the vicinity of the site(s).

The Delivery Contractor shall cooperate, where directed by Sydney Water, with any reasonable requests made by the nominated representative(s) of Sydney to stop work or to take urgent remedial measures where actual or potential risk of harm to the environment has been identified as a result of the Contractor’s actions.

The Delivery Contractor shall provide equipment, materials, training, personnel and other resources necessary to meet the environmental management requirements of this Contract.

GS 03.02 Legal and Other Requirements

GS 03.02.1 Compliance with legal and other requirem ents The Delivery Contractor shall comply with all relevant environmental legislation, regulations, and any other such legal requirements that apply to the CFA and Works Package Contract.

Where not obtained by Sydney Water, the Delivery Contractor shall obtain from the relevant authorities the approvals, licences and permits required to perform the works under the Works Package Contract. The Delivery Contractor shall obtain each approval, licence or permit required under the Works Package Contract prior to commencing any work that relates to that approval, licence or permit. The approval(s), licence(s) or permit(s) shall be included in the Contractor’s Construction Environmental Management Plan (CEMP)

The Delivery Contractor shall provide adequate resources and supervision for the duration of the contract to ensure environmental compliance.

GS 03.02.2 Planning Approval Documents The Delivery Contractor shall develop a Construction Environmental Management Plan (CEMP) documenting that the Works will be carried out in accordance with the Environmental Impact Assessment (e.g REF or EDA (Exempt Development Approval)) included in the Works Package RFT or Specific Task Notice.

Based on the Environmental Impact Assessment and de termination of the Environmental Risk, the Delivery Contractor will be required to deliver the work in accordance with either:

1. E1 Environmental Requirements – Low Environmenta l Risk

2. E2 Environmental Clauses – Low and Medium Enviro nmental Risk; or

3. E3 Environmental Clauses – High Environmental Ri sk

Reference in these Environmental Requirements to the “Contract” shall mean:

• where these Environmental Requirements apply to Work Order Contract(s) under a Master Contract, each individual Work Order Contract.

E1 ENVIRONMENTAL REQUIREMENTS

Terms defined in the General Conditions shall, unless stated otherwise, have the same meaning under these Environmental Requirements. Other capitalised terms shall have the meaning as defined in these Environmental Requirements.

1. Environmental training, awareness and competence

The Delivery Contractor must ensure that its employees, when performing tasks that have the potential to cause environmental impacts, are competent on the basis of appropriate education, training or


experience and achieve a level of environmental awareness and competence necessary for the satisfactory provision of the Goods and/or Services to be provided under the Contract, in accordance with the endorsed Environmental Documentation.

The Delivery Contractor must ensure that its employees and subcontractors providing the Goods and/or Services (as applicable) described in the Environmental Documentation understand the environmental risks and the control measures appropriate to the Goods and/or Services. The Delivery Contractor must maintain records of any training or induction specifically related to the Environmental Documentation, including dates, names of persons trained, their position and signature, and trainer details.

2. Incident management and emergency response

The Delivery Contractor must make suitable provisions to prevent spillage or discharge into the environment of any hazardous or potentially harmful substances. In case of a spill or discharge of any hazardous or potentially harmful substance, or any other pollution incident, the Delivery Contractor must take immediate action to minimise the adverse impact on the environment. The Delivery Contractor must immediately verbally notify all pollution incidents to the relevant authorities (in accordance with Clause 148 of Part 5.7, Chapter 5 of the Protections of the Environment Operations Act 1997 (“POEO Act ”)) and must notify Sydney Water in writing within 24 hours of the occurrence of each incident. The Delivery Contractor shall be entirely responsible for the cost of clean-up of all affected areas.

3. Waste and resource management measures

The Delivery Contractor must implement measures to minimise, avoid, reuse and/or recycle waste where practical and economically feasible. All surplus materials must be recycled, reused or disposed of in accordance with statutory requirements and to a landfill licensed to receive that type of waste. The type and quantity of resources procured, recycled, reused, avoided and generated on site or offsite shall be reported using SWEMS0015.07 Contractor Environmental Performance Report and will be submitted as part of the quarterly environmental performance reporting.

(a) Emissions and energy data reporting

.

The Delivery Contractor must provide Sydney Water with data, information, records and reports in relation to:

(i) greenhouse gas emissions, energy production or energy consumption; (ii) reduction of greenhouse gas emissions, removal of greenhouse gases or offsets of greenhouse

gas emissions from any greenhouse gas project; and (iii) any other relevant material

relating to the Delivery Contractor’s activities, or the activities of the Delivery Contractor’s subcontractors, in connection with the Services and/or Goods (“Greenhouse Data ”), to enable Sydney Water to comply with the National Greenhouse and Energy Reporting Act 2007 (Cth), related regulations and legislative instruments. The Greenhouse Data provided to us will be prepared and provided to us using SWEMS0015.07 Contractor Environmental Performance Report and will be submitted as part of the quarterly environmental performance reporting. The Delivery Contractor shall keep records of the Greenhouse Data for a period of not less than 7 years and permit Sydney Water, or Sydney Water’s representatives to examine, monitor, measure, copy, audit and/or verify the Greenhouse Data. The Delivery Contractor acknowledges and agrees that the Greenhouse Data may be provided to any applicable authority and nothing in clause 3(a) means that Sydney Water have agreed to perform any statutory obligation that the Delivery Contractor may have regarding the Greenhouse Data.

(b) Performance reporting

The Delivery Contractor shall prepare and submit to Sydney Water a ‘Contractor Environmental Performance Report’ using SWEMS0015.07 Contractor Environmental Performance Report included in Appendix 1 of this Schedule. The report shall be submitted to us in both hard copy and electronic form no later than the third Monday of each quarter (or on a day agreed by us) and at the completion or termination of the Contract.

4. Site restoration and reinstatement


The Delivery Contractor shall clean-up, replace, repair, reinstate and/or restore, as near as practicable to the pre-existing condition and to Sydney Water’s satisfaction, all site(s) surfaces, services and/or improvements disturbed, destroyed and/or damaged by work under the Contract.

5. Environmental Management Documentation

Within ten business days from the Commencement Date or in the case of individual Work Orders, within ten business days of the date of the relevant Work Order Contract, the Delivery Contractor must prepare and submit to Sydney Water the Environmental Management Plan or Environmental Work Method Statement (collectively known as “Environmental Management Document ”), which identifies and assesses the environmental risks or impacts of the Goods and/or Services to be provided by the Delivery Contractor in a format endorsed by Sydney Water. The Environmental Management Documentation must specify all the environmental management activities and control measures that will be used to prevent or mitigate adverse environmental impacts identified in the Environmental Impact Assessment (“EIA”).

Sydney Water will review the adequacy of the relevant Environmental Management Documentation against the approved EIA and, when satisfied, issue an endorsement to proceed with the provision of the Goods and/or Services (as applicable). Sydney Water may, at any time, request that the Delivery Contractor update the Environmental Management Documentation. The Delivery Contractor must update the Environmental Management Documentation and resubmit it to Sydney Water for endorsement within the agreed timeframe.

If the scope of works changes, an additional EIA may be required and if directed by Sydney Water, the Delivery Contractor must ensure this is completed. The Delivery Contractor must update its Environmental Management Documentation for the additional EIA, and re-submit it to Sydney Water for endorsement before the altered Services and/or provision of the altered Goods commence.

The Delivery Contractor must not proceed with the supply of Goods and/or Services without Sydney Water approving the Environmental Management Documentation. All Services must be carried out and all Goods supplied in accordance with the endorsed Environmental Management Documentation. The Delivery Contractor must ensure that its employees and subcontractors are familiar with and follow the requirements of the endorsed Environmental Management Documentation and a copy of these must be readily available on the Site(s).

6. Site inspections

The Delivery Contractor shall undertake daily Site inspections to ensure the environmental control measures described in the environmental documents have been properly implemented.

The Delivery Contractor shall prepare and use a “Site Environmental Controls Checklist” to record the results of these Site inspections. The Site Environmental Controls Checklist shall be specific to the Site and to all activities required to undertake the scope of work and shall be consistent with the EIA. The Delivery Contractor shall maintain records of daily Site inspections and provide these to Sydney Water on request.

7. Resources, roles and responsibilities

1.1 The Delivery Contractor must ensure availability of resources essential to meet the requirements of the Contract including the implementation of the Environmental Documentation. Resources must include human resources, specialised skills and equipment, and financial resources.

1.2 The Delivery Contractor must advise Sydney Water in writing of the names, positions and contact details of its personnel who will have the following specific environmental responsibilities:

ensuring compliance with the Environmental Documentation;

undertaking Site inspections and/or audits; and

responding to any Action Requests issued by Sydney Water as a result of Sydney Water’s Site inspections or audits carried out pursuant to the Contract.

The Delivery Contractor must also nominate personnel who will have the authority to:

stop work immediately if a particular activity is carried out in an environmentally unsatisfactory manner where an “environmentally unsatisfactory manner “ is defined in Clause 95 of Part 4.3, Chapter 4 of the POEO Act, at the Contractor’s expense;


report any such occurrences to Sydney Water, as soon as practicable, but no later than 24 hours after the incident was first identified; and

immediately notify an incident to the relevant authorities under the POEO Act.

The Delivery Contractor must report to Sydney Water any changes in the resources, roles and responsibilities.

8. Monitor Delivery Contractor environmental perfor mance

Sydney Water may conduct Site inspections or audits to assess the Delivery Contractor’s compliance with the Environmental Requirements and Environmental Documentation. In the event that the Services and/or the Goods do not comply with the Environmental Requirements and Environmental Documentation, we may issue you a non-conformance and a corrective action request (“Action Requests ”) (without prejudice to any of its other rights, whether under the Contract or otherwise). The Delivery Contractor shall implement the Action Request within the agreed period of time and to our satisfaction.

If the Delivery Contractor fails to implement the Action Request within the agreed period of time and to Sydney Water’s satisfaction, or, if the Delivery Contractor’s performance results in recurring breaches of environmental legislation and/or the requirements of this Contract, Sydney Water may suspend the Services until such time as the Delivery Contractor can demonstrate compliance.

E2 STANDARD ENVIRONMENTAL CLAUSES

E2.01 General

As referenced in clause GS-03.01

E2.02 Legal and Other Requirements

E2.02.1 Compliance with legal and other requirement s

As referenced in clause GS-03.02.01

E2.02.2 Planning Approval Documents

As referenced in clause GS-03.02.02

E2.03 Emissions and Energy Data Reporting

E2.03.1 Provision of Greenhouse Data

You shall provide to us, data, information, records and reports in relation to:

(a) greenhouse gas emissions, energy production or energy consumption; (b) reduction of greenhouse gas emissions, removal of greenhouse gases or offsets of greenhouse gas

emissions from any greenhouse gas project; and (c) any other relevant material

relating to your activities, or the activities of your subcontractors, in connection with the Works, and/or the Contract (Greenhouse Data ), to enable us to comply with the National Greenhouse and Energy Reporting Act 2007 (Cth), related regulations and legislative instruments. The Greenhouse Data provided to us will be prepared and provided to us using SWEMS0015.07 OC Contractor Environmental Performance Report and will be submitted as part of the quarterly environmental performance reporting. You shall keep records of the Greenhouse Data for a period of not less than 7 years and permit us, or our nominees, to examine, monitor, measure, copy, audit and/or verify the Greenhouse Data. You acknowledge and agree that the Greenhouse Data may be provided to any applicable authority and nothing in this clause means that we have agreed to perform any statutory obligation that you may have regarding the Greenhouse Data.

E2.03.2 Recording Greenhouse Data

The Delivery Contractor shall:


(a) collect and record all such Greenhouse Data as may be required to enable the Delivery Contractor to discharge its obligations under clause E2.03.1 and keep that Greenhouse Data for a period of not less than 7 years from the end of the year in which the relevant activities take place; and

(b) permit any persons appointed or authorised by Sydney Water to examine, monitor, measure, copy, audit and/or verify the Greenhouse Data and co-operate with and provide all reasonable assistance to any such persons (including by doing such things as giving access to premises, plant and equipment, producing and giving access to documents and answering any relevant questions).

E2.03.3 Acknowledgement

The Delivery Contractor acknowledges and agrees that:

(a) Sydney Water may provide or otherwise disclose the Greenhouse Data to any applicable authority;

(b) The Delivery Contractors promises and obligations in this clause E2.03:

(i) are given and assumed by the Delivery Contractor in favour of Sydney Water (in exchange for valuable consideration from Sydney Water); and

(ii) are enforceable by Sydney Water; and

(c) nothing in this clause E2.03 is to be taken as meaning that Sydney Water have agreed to perform on the Delivery Contractor’s behalf, any statutory obligation that the Delivery Contractor may have regarding the provision of Greenhouse Data to any authority.

E2.04 Project Environmental Risk Assessment

The Delivery Contractor shall establish, implement and maintain, for the duration of this Contract, a procedure to identify, assess and mitigate the environmental risks of all activities to be performed under this Contract. You shall undertake an environmental risk assessment (“Environmental Risk Assessment”) of all activities to be performed under this Contract The initial risk assessment shall be carried in a workshop environment involving Sydney Water’s representative(s) and any relevant stakeholders. The Environmental Risk Assessment(s) shall be provided to Sydney Water for review and endorsement prior to commencement of Works or Temporary Works on any part of the site(s).

You shall review the Environmental Risk Assessment at regular intervals throughout the duration of the Contract and immediately following any environmental incident or significant change in the Design or scope of Works or Temporary Works to ensure that it remains up-to-date and effective for the duration of the Contract.

You shall document the results of the initial risk assessment and all subsequent risk assessments in the Delivery Contractor’s Environmental Management Plan (EMP). You shall maintain records of these risk assessments and make them available to Sydney Water on request.

E2.05 Delivery Contractor’s Environmental Managemen t Plan

E2.05.1 General Requirements

Following the Environmental Risk Assessment, and no less than 10 working days prior to the commencement of any Works or Temporary Works on any part of the site(s), You shall submit to Sydney Water for review and endorse a Contractor’s Environmental Management Plan (the “Contractor’s EMP”). The EMP must be endorsed by Sydney Water prior to the commencement of any works on any part of the site(s).

The EMP shall be prepared in accordance with the Guideline for the Preparation of Environmental Management Plans - DIPNR 2004 and shall address all specific environmental conditions listed in the Planning Approval Documents as set out in clause E2.02 and the risk(s) identified in the Environmental Risk Assessment.

The review and endorsement of the EMP shall be completed by Sydney Water. Once endorsed, the EMP shall form part of these clauses. However, the endorsed EMP shall not take precedence over the terms of this Contract.

The EMP shall take into account the interfaces with Sydney Water’s ongoing operations and with the work of any other contractors or persons who may be undertaking work simultaneously on the Site.

Where more than one Contractor’s EMP is required by Sydney Water to distinguish stages of the Works or distinguish construction sites or activities, each Contractor’s EMP shall be prepared and submitted in accordance with this clause and clauses E2.06, E2.07 and E2.08.

You shall implement the EMP, monitor the work and carry out regular Site inspections to ensure that environmental control measures are in place and that any environmental risk arising out of the Works is promptly addressed. During the course of the Contract, you shall demonstrate, to the satisfaction of Sydney Water, that the EMP has been properly implemented.

You shall ensure that all employees and Subcontractors, Suppliers and Consultants are familiar with the requirements of the EMP. A copy of the EMP shall be readily available on the Site.


The EMP shall form the basis for assessing the Delivery Contractor’s environmental performance, which shall be monitored and audited by Sydney Water.

Changes to the endorsed EMP may be made at any time. The Delivery Contractor shall ensure that the changes to the EMP are consistent with the Planning Approval Documents. Where the changes to the EMP are inconsistent with the Planning Approval Documents, you shall clearly identify the inconsistency and provide justification for the change. Any changes shall be submitted to Sydney Water for endorsement no less than 10 days before implementation of the changes unless otherwise agreed by Sydney Water. You shall not proceed with implementing the changes until Sydney Water’s endorsement has been received.

You shall review the EMP at regular intervals throughout the Contract to ensure that it is up-to-date. You shall revise the EMP when any of the following occurs:

a) an inconsistency in the environmental management requirements is detected

b) Sydney Water or the Delivery Contractor determine that the EMP does not adequately reflect the environmental management requirements of the Contract

c) you amends the project implementation program, or

d) the scope of works as identified in the Planning Approval Documents changes due to Design factors or due to other requirements of Sydney Water.

E2.05.2 EMP Format and Content

You shall, in consultation with Sydney Water, determine the appropriate format for the EMP in accordance with clause 4.4 of the Guideline for the Preparation of Environmental Management Plans - DIPNR 2004.

As a minimum the EMP shall:

a) address site establishment and/or construction activities associated with all sites, including staging and timing of work

b) where applicable, contain the management plans required by the Planning Approval Documents

c) list all regulatory, statutory and other requirements relevant to the works under this Contract, including all licences, permits, approvals and consents as well as any consultations/agreements required from authorities and stakeholders

d) define the roles, responsibility, authority and accountability for personnel performing the works under this Contract including Delivery Contractor’s internal environmental reporting structure

e) include environmental management controls as per clause E2.07

f) be specific to the activities/project assessed in the Environmental Assessment (refer to Clause E2.02.2 (c))

g) include relevant environmental management procedures and environmental work method statement(s) (‘Environmental Work Method Statement’ (“EWMS”)) for all activities and processes identified as having potential for high or medium environmental risk through project environmental risk assessment process

h) include communication procedures and protocols for community consultation and notification, including the complaint handling procedures, communication with relevant government agencies and local councils

i) describe how non-conformances, corrective and preventive actions shall be initiated, implemented and closed out

j) include emergency response and incident management procedures

k) outline environmental training and induction program

l) describe mechanism for regular evaluation of Delivery Contractor’s and subcontractors’ environmental performance

m) include internal audit program.

When preparing the EMP you shall take into account, where applicable, the interaction between Sydney Water’s operations and any other contractors or persons who may be working on site(s) at the same time.

You shall provide two (2) electronic copies and two (2) hard copies of the final EMP to Sydney Water. If necessary, Sydney Water shall forward the final EMP together with any ancillary material to the relevant authorities.

E2.05.3 Work Site Drawings

You shall include in the EMP, where applicable, the following drawings:

(a) location of work sites, parking areas, offices and fuel and chemical storage

(b) location of site access points


(c) stockpiles (including waste skips and stockpiles for recycling)

(d) location of areas/ vegetation to be cleared/ trimmed

(e) pre-construction vegetation cover both native and exotic, including surrounding areas of environmental sensitivity, threatened species and habitat areas and vegetation communities

(f) topographic features including slopes, watercourses and drainage lines

(g) location of ‘no-go’ zones e.g. may contain heritage items, threatened species, etc.

(h) location of environmental controls, including traffic controls

(i) monitoring sites.

E2.05.4 Environmental Management Controls

The EMP shall specify all the environmental management activities and control measures that shall be used to prevent or minimise environmental impacts including the detailed mitigation measures identified from the Environmental Risk Assessment and in the planning Approval Documents.

The EMP shall assign responsibility for implementing environmental control measures to specific personnel and provide timeframes for their implementation. It shall also, where applicable, specify the monitoring requirements associated with each control measure and the minimum performance criteria to be achieved.

E2.05.5 Resources, Roles and Responsibilities

You shall ensure availability of resources essential to meet the requirements of this Contract and to establish, implement, maintain and improve the Contractor’s EMP. Resources shall include human resources and specialised skills, organisational infrastructure, technology and financial resources.

You shall define the environmental roles, responsibilities, authority and accountability for all personnel performing the Works including its Subcontractors, Suppliers and Consultants and shall document these in the EMP.

You shall document in the EMP the names, positions and contact details of its employees who shall have the following specific environmental responsibilities:

a) ensuring compliance with the Planning Approval Documents

b) preparing and overseeing implementation of the EMP

c) undertaking Site inspections and audits and providing information on the results of the audits to Sydney Water

d) responding to action requests issued by Sydney Water as a result of Sydney Waters audits or Site inspections

e) preparing and submitting to Sydney Water the environmental performance reports as required by the Contract

f) facilitating environmental induction and training of all employees, Subcontractors, Suppliers and Consultants

g) responding to Sydney Water’s requests for information, and

h) ensuring clear and efficient communication between you and Sydney Water on all environmental issues related to the Works,

You shall also nominate employees who shall have the authority to:

a) stop work immediately if a particular activity is carried out in an environmentally unsatisfactory manner where an “environmentally unsatisfactory manner “ is defined in Section 95 of Part 4.3, Chapter 4 of the Protection of the Environment Operations Act 1997 at the Delivery Contractors expense.

b) require the Delivery Contractor’s employees, Subcontractors, Suppliers and Consultants to implement any other reasonable steps to avoid or minimise any adverse impact on the environment, at no cost to Sydney Water, and

c) notify pollution incidents as defined under s148 of the Protection of the Environment Operations Act, being pollution incidents that cause or threaten material harm to the environment (s147). Such pollution incidents must be notified to the appropriate authorities immediately and reported to Sydney Water no later than 24 hours after the incident was first identified.

E2.05.6 Environmental Training, Awareness and Compe tence

You shall provide to all employees, subcontractors, suppliers and consultants adequate induction and training to achieve the level of environmental awareness and competence necessary for the satisfactory performance of the Works.

You shall establish, implement and maintain for the duration of the Contract an environmental induction program (“Environmental Induction Program”). The Environmental Induction Program shall include as a minimum:

a) overview of the requirements of the EMP


b) an overview of site specific environmental risks and control measures

c) roles and responsibilities for managing environmental aspects of the Works

d) provisions for all personnel on Site to receive any additional environmental awareness training necessary to achieve a level of awareness and competence appropriate to their assigned activities, this includes but is not limited to:

a. training in any applicable EWMS,

b. training in the EMP

e) procedure for environmental emergency response and incident notification and management.

The Environmental Induction Program shall be submitted to Sydney Water for review and endorsement with the EMP. You may incorporate the Environmental Induction Program into a general project induction.

You shall be required to attend a Sydney Water Contractor Environmental Induction. Sydney Water shall conduct this induction for the key contract personnel. You shall pass on the content of this induction to employees, Subcontractors, Suppliers and Consultants as part of the Environmental Induction Program. The provision of Sydney Water’s Contractor Environmental Induction in no way relieves you of any of environmental obligations.

You shall establish and maintain an induction register including dates, name of the training course as per Environmental Induction Program, names of persons trained, their position and signature, and trainer details.

E2.05.7 Site Inspections

You shall conduct regular site inspections to ensure that environmental controls are in place, the risks are identified and that the Delivery Contractors’ employees, Subcontractors, Consultants and Suppliers properly implement the EMP.

Sydney Water may also conduct site inspections and audits, which will not provide relief from your responsibilities.

E2.05.8 Waste and Resource Management Measures

The Contractor shall establish, implement and maintain, for the duration of the Contract, a procedure to identify, assess and manage waste generation and resource consumption during this Contract.

The waste and resource management procedure shall be documented in the EMP.

The procedure shall include but not be limited to:

(a) identification of the major waste types and expected quantities as outlined in SWEMS0015.07 OC Contractor Environmental Performance Report.,

(b) waste and resource recovery measures, shall be identified as part of the planning, design, construction and procurement process, in a format endorsed by Sydney Water and using Sustainable Waste Management Principles identified in SWEMS0040.02 .

(c) Use of any recycled product categories identified in Table 7 of SWEMS0015.07 OC Contractor Environmental Performance Report

(d) reporting the type and quantity of resources and/or waste procured, recycled, reused, avoided and generated on site or offsite. This report shall be prepared using SWEMS0015.07 OC Contractor Environmental Performance Report and will be submitted as part of quarterly environmental performance reporting.

E2.06 Performance Reporting

You shall prepare and submit to Sydney Water a ‘Contractor Environmental Performance Report’, this will provide data related to environmental incidents, clearing of native vegetation and performance against the contract EMP. You will use SWEMS0015.07 OC Contractor Environmental Performance Report. The report shall be submitted to Sydney Water in both hard copy and electronic form no later than the third Monday of each quarter (or on a day agreed by Sydney Water) and at the completion of the Contract.

E2.07 Sydney Water’s Evaluation of Delivery Contrac tor’s Environmental Performance

Sydney Water will assess your environmental performance on a regular basis against agreed key performance indicators (the “KPIs”). The assessment will take into account the results of site inspections and audits undertaken by Sydney Water and information provided in the quarterly Contractor Environmental Performance Report(s).

Following Sydney Water’s assessment of environmental performance you shall implement any reasonable requests made by Sydney Water to make necessary changes to improve your environmental performance.


E2.08 Action Requests

Sydney Water shall undertake regular Site inspections and audits to assess your compliance with the Contract and the Planning Approval Documents. In the event that the Works do not comply with the requirements of the Contract, Sydney Water may issue to you an Action Request(s). You shall implement the Action Request(s) within the agreed period of time to the satisfaction of Sydney Water.

An Action Request is a response to a nonconformance or improvement opportunity and addresses the requirements of nonconformity, corrective and preventive action.

E2.09 Failure to Comply

If you fail to rectify an Action Request(s) issued by Sydney Water within the agreed timeframe and to the satisfaction of Sydney Water, Sydney Water may suspend the Works under clause 20.5 of the Delivery Contractors Collaborative Framework Agreement..

Additionally, if you fail to rectify an Action Request(s) issued by Sydney Water within the agreed timeframe, it may be considered a Delivery Contractor’s Default for the purposes of clause73 of the Works Package Contract .

If at any time you have not carried out any part of the obligations under clauses E2, Sydney Water shall not be obligated to make payments to you, notwithstanding clause59 of the Works Package Contract, until such obligations are met.

E2.10 Environmental incidents

You shall establish, implement and maintain an environmental incident management plan (the “Environmental Incident Management Plan”) to report, prevent and/or mitigate environmental impacts associated with emergency situations and accidents. The Environment Incident Management Plan shall:

(a) be integrated with overall incident management for the Works

(b) include procedures for notification of incidents to Sydney Water within statutory timeframes

(c) make reference to the roles and responsibilities as outlined in the EMP

(d) be included in the EMP

(e) notify pollution incidents as defined under s148 of the Protection of the Environment Operations Act, being pollution incidents that cause or threaten material harm to the environment (s147). Such pollution incidents must be notified to the appropriate authorities immediately and reported to Sydney Water no later than 24 hours after the incident was first identified.

E2.11 Environmental obligations in design

You shall establish, implement and maintain a procedure to ensure its design addresses the following obligations:

(a) significant environmental risks identified in the Environmental Risk Assessment under Clause E2.04

(b) obligations under the Planning Approval Documents

(c) the Contractor’s EMP, where applicable

(d) other relevant regulatory requirements

(e) The procedure shall include but not be limited to:

(a) measures to communicate to Sydney Water, as soon as practicable, any design variations or inconsistencies with regards to the aforementioned obligations,

(b) measures to assess consistency of design changes with the Planning Approval Documents.

The procedure shall be included in the EMP.

Any design variations that are inconsistent with the Planning Approval Documents and results in the need for any modification of the Planning Approval Documents or additional planning approvals, is at your risk. Sydney Water retains discretion to seek or not to seek any such modifications or approvals. You shall, of your own accord, undertake all additional Environmental Assessment(s) and preparation of associated documentation required to support any such modifications or approvals.

E3 STANDARD ENVIRONMENTAL CLAUSES

E3.01 General

As referenced in clause GS-03.01 above.


Environmental Management System

E3.02 General Requirements

The Delivery Contractor shall establish, document, implement, maintain and continually improve a project specific Environmental Management System (the “EMS”) in accordance with AS/NZS ISO14001. The EMS shall be certified prior to commencement of Works or Temporary Works on any part of the site(s). Certification shall be by a third party JAS-ANZ accredited body appointed by the Delivery Contractor.

The Delivery Contractor shall maintain JAS-ANZ ISO14001 certification for the duration of the Contract. The Delivery Contractor shall provide quarterly ‘Management Reviews’ in accordance with, Clause E3.22 of these Clauses to Sydney Water.

E3.03 EMS Documentation

The Delivery Contractor shall establish, implement and maintain, for the duration of the contract, the following EMS documentation:

(a) documents, including records, required by the AS/NZS ISO14001

(b) documents, including records, required by this Contract, including the Planning Approval Documents.

(c) register of all regulatory, and other requirements relevant to the Works including all licences, permits, approvals and consents as well as any consultations/agreements required from authorities and stakeholders.

The Delivery Contractor shall, when requested by Sydney Water in writing, revise, develop, implement and maintain any other EMS documents, including records, that are determined by Sydney Water to be necessary to ensure the effective planning, operation and control of the processes related to the significant environmental aspects of the Works.

The Delivery Contractor shall provide to Sydney Water one electronic and two hard copies of all EMS documents prior to the commencement of the Works. The Delivery Contractor shall advise Sydney Water when the EMS documents are revised and provide Sydney Water with one electronic and two hard copies of each updated document. The Delivery Contractor shall ensure that all EMS documents provided to Sydney Water are current and controlled documents.

The Delivery Contractor shall establish, implement and maintain for the duration of the Contract a procedure or set of procedures to:

(a) approve documents for adequacy prior to issue

(b) review and update as necessary and re-approve documents

(c) ensure that changes and the current revision status of documents are identified

(d) ensure that relevant versions of applicable documents are available at points of use

(e) ensure that documents remain legible and readily identifiable

(f) ensure that documents required by the Contract and the Planning Approval Documents are identified and their distribution controlled, and

(g) prevent the unintended use of obsolete documents and apply suitable identification to them if they are retained for any purpose.

(h) store, retrieve, retain and dispose EMS records

E3.04 Environmental Policy

The Delivery Contractor shall have an environmental policy that meets the requirements of Clause 4.2 Environmental Policy of AS/NZS ISO14001:2004. The Delivery Contractor’s Environmental Policy shall be included in the Delivery Contractor’s Environmental Management Plan.

E3.05 Legal and Other Requirements

E3.05.1 Compliance with legal and other requiremen ts

The Delivery Contractor shall establish, implement and maintain a procedure to identify legal and other requirements applicable to the environmental aspects of the Contract and to periodically evaluate compliance with these requirements. The Delivery Contractor shall keep records of the results of these periodic evaluations and make them available to Sydney Water on request.

The Delivery Contractor shall provide adequate resources and supervision for the duration of the contract to ensure environmental compliance in Clause E3.02.


E3.05.2 Approvals

The Delivery Contractor shall carry out the Works in accordance with the Environmental Impact Assessment (REF) provided in the Works Package RFT or Specific Task Notice known as the “Planning Approval Documents”

The Delivery Contractor shall comply with:

a) All authorisations, consents, approvals, licences, leases, rulings, permits and permissions

b) All exemptions, filings, registrations, lodgements variances, orders and certificates

c) All judgements, determinations, decrees, decisions, publications, notices, notarisations, declarations or regulations,

by, from or with any Authority or under any Law and all requirements imposed under Law or by an Authority, relating to, necessary for or required in connection with the Works.

together known as the “Approvals”.

Where not obtained by Sydney Water, the Delivery Contractor shall obtain from the relevant authorities the approvals, licences and permits required to perform the works under the Contract. The Delivery Contractor shall obtain each approval, licence or permit required under the Contract prior to commencing any work that relates to that approval, licence or permit. The approval(s), licence(s) or permit(s) shall be included in the Delivery Contractor’s Environmental Management Plan (EMP)

E3.06 Emissions and Energy Data Reporting

Sydney Water

E3.06.1 Definitions

In this clause E3.06:

"Authority" (to avoid doubt) includes the Greenhouse and Energy Data Officer;

"Delivery Contractor's Parent Company" means a "controlling corporation" of the Delivery Contractor, within the meaning of the NGER Legislation;

"Data" includes data, information, records and reports;

"Emissions and Energy Data" means:

i) any Data of the type that a registered corporation or any other person may be required by the NGER Legislation to keep or to provide to the Greenhouse and Energy Data Officer concerning greenhouse gas emissions, energy production or energy consumption;

ii) any Data of the type that a registered corporation or any other person may be entitled to provide to the Greenhouse and Energy Data Officer under the NGER Legislation concerning reduction of greenhouse gas emissions, removal of greenhouse gases or offsets of greenhouse gas emissions from any greenhouse gas project; and

iii) any other Data concerning environmental emissions or energy production, use, consumption or efficiency of the type that any person may be required by any other Legislative Requirement to keep or to provide to any Authority;

"Greenhouse and Energy Data Officer" means the Greenhouse and Energy Data Officer established under the NGER Legislation;

"NGER Legislation" means the National Greenhouse and Energy Reporting Act 2007 (Cth) and the regulations and any other legislative instruments under that Act; and

"Delivery Contractor's Emissions and Energy Data" means any Emissions and Energy Data relating to any aspect of the Delivery Contractor's activities , or the activities of any subcontractors engaged by the Delivery Contractor, in connection with the Work under the Contract, including any such Emissions and Energy Data that:

i) the Delivery Contractor is or may be required at any time to keep or to provide to Sydney Water or to any Authority (or both) pursuant to an obligation under this Contract;

ii) the Delivery Contractor or the Delivery Contractor's Parent Company is or may be required at any time to keep or to provide to Sydney Water or to any Authority (or both) pursuant to an obligation at law (including an obligation under the NGER Legislation); or

iii) the Delivery Contractor or the Delivery Contractor's Parent Company is or may be entitled at any time to provide to the Greenhouse and Energy Data Officer under the NGER Legislation concerning any greenhouse gas project.

E3.06.2 Provision and Recording of Emissions and En ergy Data

The Delivery Contractor shall:


(a) provide the Delivery Contractor's Emissions and Energy data to Sydney Water in the same manner, form and level of detail, based on the same methods and at the same times:

i) as if the Delivery Contractor was obliged under the NGER Legislation or any other applicable legislative requirement to provide Emissions and Energy Data to an Authority and Sydney Water was that Authority;

ii) in accordance with the requirements or approvals of any Authority and any directions by Sydney Water; and

iii) without limiting subparagraph i} or ii), as may be required to enable Sydney Water:

A. to discharge, as and when they fall due, any obligations that it may have to provide Delivery Contractor's Emissions and Energy Data to any Authority; and

B. to provide to the Greenhouse and Energy Data Officer, any Delivery Contractor's Emissions and Energy Data that it may be entitled to provide concerning any greenhouse gas project;

(b) keep all such Delivery Contractor's Emissions and Energy Data as may be required to enable it to discharge its obligations under this clause [E3.06.2(a)];

(c) retain records of its activities that are the basis of its Delivery Contractor's Emissions and Energy Data for any financial year, for a period of not less than 7 years from the end of the year in which the relevant activities take place;

(d) permit Delivery Contractor's Emissions and Energy Data to be examined, monitored, measured, copied, audited and verified by any persons appointed or authorised for that purpose by Sydney Water or any Authority, and co-operate with and provide all reasonable assistance to any such persons, including giving access to premises, plant and equipment, producing and giving access to documents (including any records kept and retained under subparagraphs (b) and (c)) and answering questions; and

(e) provide the Delivery Contractor's Emissions and Energy Data to Sydney Water using SWEMS0015.07 Delivery Contractor Environmental Performance Report and submit as part of the Delivery Contractors quarterly environmental performance reporting as set out in Section E3.14 of this specification.

Without limiting clause [E3.6.1], the Delivery Contractor must assist Sydney Water to comply with the NGER Legislation in relation to any aspect of the Delivery Contractor's activities in connection with the Work under the Contract.

E3.06.2 Acknowledgment

The Delivery Contractor acknowledges and agrees that:

(a) Delivery Contractor's Emissions and Energy Data is provided to Sydney Water:

i) to discharge any obligations that it may have to provide such Data to an Authority; and

ii) to provide any Delivery Contractor's Emissions and Energy Data to the Greenhouse and Energy Data Officer that it may be entitled to provide concerning any greenhouse gas project;

(b) Sydney Water may provide or otherwise disclose Delivery Contractor's Emissions and Energy Data to any applicable Authority;

(c) the Delivery Contractor's promises and obligations in this clause [E3.06] are given and assumed by the Delivery Contractor in favour of Sydney Water acting on its own behalf and in exchange for the receipt by the Delivery Contractor of valuable consideration; and

(d) nothing in this clause [E3.06] is to be taken as meaning that Sydney Water has agreed to perform on behalf of the Delivery Contractor, any obligation that the Delivery Contractor itself may have under any legislative requirement regarding the provision of Emissions and Energy Data to any Authority (including any obligation under the NGER Legislation).

E3.07 Project Environmental Risk Assessment

The Delivery Contractor shall establish, implement and maintain, for the duration of this Contract, a procedure to identify, assess and mitigate the environmental risks of all activities to be performed under this Contract. The Delivery Contractor shall undertake an environmental risk assessment (“Environmental Risk Assessment”) of all activities to be performed under this Contract using the methodology identified in SWEMS0015.09 OC Environmental Work Method Statement

The initial Environmental Risk Assessment shall be carried out shortly after the Date of Contract in a workshop environment involving Sydney Water’s representative(s), the Delivery Contractor’s Environmental Representative, and any relevant stakeholders. The risk assessment shall be provided to Sydney Water for review and endorsement prior to the commencement of any Works or Temporary Works on any part of the site(s).

The Delivery Contractor shall review the Environmental Risk Assessment at regular intervals throughout the duration of the Contract (at least 6 monthly) and immediately following any environmental incident or significant change in the Design or scope of Works or Temporary Works to ensure that it remains up-to-date and effective for the duration of the Contract.


The Delivery Contractor shall document the results of the initial risk assessment and all subsequent risk assessments in the EMP. The Delivery Contractor shall maintain the records of these risk assessments and make them available to Sydney Water on request.

E3.08 Environmental Management Plan

Following the initial Environmental Risk Assessment, and no less than 30 days prior to the commencement of any Works or Temporary Works on any part of the site(s), the Delivery Contractor shall submit to Sydney Water for review and endorsement a Delivery Contractor’s Environmental Management Plan (the “Delivery Contractor’s EMP”) after it has been approved by the Delivery Contractor. The Delivery Contractor’s EMP must be endorsed by Sydney Water prior to the commencement of any works on any part of the site(s) ) unless otherwise agreed with the Sydney Water Project Environmental Representative.

The Delivery Contractor’s EMP shall be prepared in accordance with the Guideline for the Preparation of Environmental Management Plans - DIPNR 2004 and shall address all elements of the EMS and all relevant elements of the Planning Approval Documents and Approvals and the terms of this Contract.

The review and endorsement of the Delivery Contractor’s EMP will be completed by Sydney Water. Once endorsed, the Delivery Contractor’s EMP shall form part of these clauses. However, the endorsed Delivery Contractor’s EMP will not take precedence over the terms of this Contract.

Changes to the endorsed Delivery Contractor’s EMP may be made at any time. The Delivery Contractor shall ensure that the changes to the Delivery Contractor’s EMP are consistent with the Planning Approval Documents and Approvals. Where the changes to the Delivery Contractor’s EMP are inconsistent with the Planning Approval Documents or Approvals, the Delivery Contractor shall clearly identify the inconsistency and provide justification for the change. Any changes shall be submitted to Sydney Water for endorsement no less than 14 days before implementation of the changes unless otherwise agreed by Sydney Water. The Delivery Contractor shall not proceed with implementing the changes until Sydney Water’s endorsement has been received.

E3.09 Operational Control

The Delivery Contractor shall establish, implement and maintain a documented procedure outlining the environmental safeguards and/or control measures for managing all environmental risks identified through project environmental risk assessment.

The Delivery Contractor shall establish, implement and maintain for the duration of the Contract an environmental work method statement (“Environmental Work Method Statement” (EWMS)) for each activity identified through a project Environmental Risk Assessment as having potential for significant environmental risk.

The EWMS shall be prepared in a format endorsed by Sydney Water or using SWEMS0015.09 OC Environmental Work Method Statement . The EWMS shall include an environmentally sensitive area plan showing the Works in relation to environmentally sensitive aspects, eg threatened species, heritage sites, waterways, noise sensitive areas, odour, etc. The EWMS are to be submitted to Sydney Water for endorsement no less than 7 days before implementation unless otherwise agreed by Sydney Water.

The EWMS are to be regularly reviewed and updated to reflect site conditions, work methods and ensure adequate environmental controls.

E3.10 Resources, Roles and Responsibilities

The Delivery Contractor shall ensure availability of resources essential to meet the requirements of this Contract and to establish, implement, maintain and improve the EMS, EMP and EWMS. Resources shall include human resources and specialised skills, organisational infrastructure, technology and financial resources.

The Delivery Contractor shall define the environmental roles, responsibilities, authority and accountability for all personnel performing the Works including Subcontractors, Suppliers and Consultants and shall document these in the EMP.

The Delivery Contractor shall appoint a Delivery Contractor’s Environmental Representative (the “ CER”) dedicated to the project that shall be responsible for:

(a) ensuring that the EMS is established, implemented and maintained in accordance with the requirements of AS/NZS ISO14001:2004 and this Contract

(b) participating in the initial Environmental Risk Assessment workshop and subsequent reviews

(c) ensuring compliance with the Planning Approval Documents and Approvals

(d) preparing, updating and overseeing implementation of the Delivery Contractor’s EMP

(e) preparing and overseeing implementation of the Project Environmental Management Program

(f) undertaking Site inspections and internal EMS audits and providing information on the results of Site inspections and the internal EMS audits to Sydney Water

(g) responding to Action Requests issued by Sydney Water as a result of audits or Site inspections


(h) preparing and submitting to Sydney Water at the required frequency the Delivery Contractor’s Environmental Performance Report

(i) preparing and maintaining the Delivery Contractor’s Environmental Incident Management Plan

(j) facilitating environmental induction and training of all Site personnel including SubDelivery Contractors in accordance with the Environmental Training Program

(k) responding to Sydney Water’s requests for information

(l) ensuring clear and efficient communication between the Delivery Contractor and Sydney Water on all environmental issues related to the Works.

The CER shall have the authority to:

(a) stop work immediately if a particular activity is carried out in an environmentally unsatisfactory manner where an “environmentally unsatisfactory manner” is defined in Clause 95 of Part 4.3, Chapter 4 of the Protection of the Environment Operations Act 1997 at the Delivery Contractors expense.

(b) require the Delivery Contractor and its subcontractors to implement any other reasonable steps to avoid or minimise any adverse impact on the environment, at no cost to Sydney Water, and

(c) report any such occurrences to Sydney Water, as soon as practicable, but no later than 24 hours after the incident was first identified.

The CER shall:

(a) have an appropriate environmental undergraduate or postgraduate qualification in Environmental Engineering, Environmental Science or equivalent

(b) a minimum of 5 years experience in environmental management in a construction environment, and

(c) have an appropriate auditor qualification as per AS/NZS ISO 19011:2003 Guidelines for Quality and/or Environmental Management System Auditing.

The CER shall be approved by Sydney Water and not change without the prior endorsement by Sydney Water. At least four (4) weeks notice is to be provided to Sydney Water prior to the CER finishing their role on the project. The CER cannot finish their role on the project without approval from Sydney Water.

The CER shall be based on-site in a fulltime capacity and have access to a vehicle suitable for undertaking Site inspections.

E3.11 Environmental Training, Awareness and Compete nce

The Delivery Contractor shall provide to all of its employees, Subcontractors, Suppliers and Consultants adequate induction and training to achieve the level of environmental awareness and competence necessary for the satisfactory performance of the Works.

The Delivery Contractor shall establish, implement and maintain for the duration of the Contract an environmental training program (the “Environmental Training Program”). The Environmental Training Program shall include mandatory environmental induction training for all employees, Subcontractors, Consultants and Suppliers before they commence work on site. The mandatory environmental induction training shall include as a minimum:

(a) an overview of site specific environmental risks and control measures

(b) overview of the requirements of the Delivery Contractor’s EMP

(c) compliance with legal and regulatory requirements applicable to the Works

(d) roles and responsibilities for managing environmental aspects of the project

(e) procedures for environmental emergency response and incident management.

In addition, the Delivery Contractor shall ensure that the Environmental Training Program includes as a minimum:

b) provisions for all personnel on Site to receive any additional environmental awareness training necessary to achieve a level of awareness and competence appropriate to their assigned activities, this includes but is not limited to:

a. training in the applicable EWMS,

b. training in the EMP

c. training in the EMS

c) an environmental training register including dates, names of persons trained, their position, type of training undertaken and trainer details, and signature of the person trained

The Delivery Contractor shall include the Environmental Training Program in the EMP.

Sydney Water reserves the right to review the content of the Delivery Contractor’s Environmental Training Program and request that the changes be made and/or supplementary training be added to the program when


deemed necessary to ensure the effective planning, operation and control of the processes related to the significant environmental aspects of the Works.

E3.12 Communication

The Delivery Contractor shall establish, implement and maintain a procedure for:

(a) internal communication among the various levels and functions of the Delivery Contractor’s project team in relation to environmental aspects of project management

(b) receiving, documenting and responding to relevant communication from Sydney Water in relation to the environmental aspects of the project

(c) receiving, documenting and responding to relevant communication from relevant government agencies and other stakeholders in relation to the environmental aspects of the project

(d) communicating to Sydney Water, government agencies and other stakeholders in relation to the environmental aspects of the project.

The Delivery Contractor shall include this procedure in the EMP.

E3.13 Internal EMS Audits

The Delivery Contractor shall ensure that internal audits of the EMS are conducted on a quarterly basis to determine whether the EMS:

(a) conforms to the requirements of AS/NZS ISO14001, this Contract, the Planning Approval Documents and the Approvals

(b) has been properly implemented and is maintained.

The results of the audits shall be provided to Sydney Water within 7 days of the completion of the audit.

The Delivery Contractor shall plan, implement and maintain for the duration of the Contract an internal audit program taking into consideration the environmental importance of the Works performed under this Contract and the results of previous audits. The Delivery Contractor shall include the audit program in the EMP.

The Delivery Contractor shall establish, implement and maintain for the duration of this Contract a documented internal audit procedure that addresses:

(a) the responsibilities and requirements for planning and conducting audits, reporting results and associated records

(b) the determination of audit criteria, scope, frequency and methods.

The Delivery Contractor shall ensure that all internal EMS audits are conducted in accordance with AS/NZS ISO 19011:2003 Guidelines for Quality and/or Environmental Management System Auditing.

E3.14 Monitoring and Measurement

The Delivery Contractor shall establish, implement and maintain for the duration of the Contract a compliance management program (the “Compliance Management Program”) to monitor and measure, on a regular basis, it’s environmental performance, including compliance with the requirements of this Contract. The Compliance Management Program shall include, but not limited to:

(a) provisions for periodic review of the compliance status of the Works against the requirements of this Contract including the Planning Approval Documents and the Approvals

(b) the preparation and quarterly submission of a ‘Delivery Contractor Environmental Performance Report’ using SWEMS0015.07 OC Contractor Environmental Performance Report.

(c) mechanisms for rectifying any Action Request identified during the internal and external EMS audit(s) or site inspections or as a result of an environmental incident

(d) Details and frequency of site inspections

(e) Monitoring data to be collected

(f) Waste and resource management measures as identified in clause E3.14.1

(g) Checklists /reporting forms to be used and frequency of reporting, and

(h) Details of how these results will be used to inform management practices

The report shall be submitted to Sydney Water in both hard copy and electronic form no later than the third Monday of each quarter (or on a day agreed by Sydney Water) and at the completion of the Contract. The Delivery Contractor shall include the Compliance Management Program in the EMP.


E3.14.1 Waste and Resource Management Measures

The Delivery Contractor shall establish, implement and maintain, for the duration of the Contract, a waste and resource management procedure that shall be documented in the EMP.

The procedure shall include but not be limited to:

(e) identification of the major waste types and expected quantities as outlined in SWEMS0015.07 OC Contractor Environmental Performance Report,

(f) waste minimisation measures, for each waste type, shall be identified for use in planning, design, construction and procurement process, in a format endorsed by Sydney Water or using SWEMS0040.02 OC Waste Minimisation Principals.

(g) waste minimisation measures including:

(i) labelled skips/containers or designated stockpiles on work sites for the segregation waste and/or recycled materials;

(ii) allocation of site personnel for the carrying out of site inspections to monitor the effectiveness of waste segregation, recycling and appropriate disposal of wastes;

(iii) all excavated material from the construction site(s) to be reused or recycled where suitable and cost effective;

(iv) all surplus materials must be recycled, reused or disposed of in accordance with statutory requirements and to a landfill licensed to receive that type of waste; and

(v) use recycled products where suitable and cost effective.

(d) reporting the type and quantity of resources and/or waste procured, recycled, reused, avoided and generated on site or offsite. This report shall be prepared using SWEMS0015.07 OC Contractor Environmental Performance Report and will be submitted as part of quarterly environmental performance reporting.

E3.15 Principal’s Evaluation of Delivery Contracto r’s Environmental Performance

Sydney Water will assess the environmental performance of the Delivery Contractor on a regular basis against agreed key performance indicators (the “KPIs”) . The assessment will take into account the results of site inspections and audits undertaken by Sydney Water and information provided in the quarterly Delivery Contractor Environmental Performance Report(s).

Following Sydney Water’s assessment of the environmental performance of the Delivery Contractor the Delivery Contractor shall implement any reasonable requests made by Sydney Water to make necessary changes to the EMS to improve the Delivery Contractor’s environmental performance.

E3.16 Nonconformity, corrective action and preventi ve action

The Delivery Contractor shall establish, implement and maintain, for the duration of the Contract, a documented procedure for dealing with ‘Action Requests’ and for tracking corrective action and preventive actions. The procedure shall define requirements for

(a) identifying and correcting Action Request(s) identified by the Delivery Contractor and/or Sydney Water and taking actions to mitigate environmental impacts

(b) investigating Action Request(s), determining their cause and taking actions in order to avoid their recurrence

(c) evaluating the need for actions to prevent Action Request(s) and implementing appropriate actions designed to avoid a future occurrence

(d) recording the results of corrective actions and preventive actions taken, and

(e) reviewing the effectiveness of corrective actions and preventive actions taken.

Sydney Water will undertake regular Site inspections and audits to assess the Delivery Contractor’s compliance with the conditions of this Contract, including the Planning Approval Documents and the Approvals. In the event that the Works do not comply with the conditions of the Contract, Sydney Water may issue to the Delivery Contractor an Action Request(s). The Delivery Contractor shall implement the Action Request within the agreed period of time to the satisfaction of Sydney Water.

An Action Request is a response to a nonconformance or improvement opportunity and addresses the requirements of nonconformity, corrective and preventive action.


E3.17 Failure to Comply

If the Delivery Contractor fails to rectify an Action Request(s) issued by Sydney Water within the agreed timeframe and to the satisfaction of Sydney Water, Sydney Water may suspend the Works under clause 20.5 of the Delivery Contractors Collaborative Framework Agreement.

Additionally, if the Delivery Contractor fails to rectify an Action Request(s) issued by Sydney Water within the agreed timeframe, it may be considered a Delivery Contractor’s Default for the purposes of clause 73 of the Works Package Contract.

If at any time the Delivery Contractor has not carried out any part of its obligations under clauses E3, Sydney Water shall not be obligated to make payments to the Delivery Contractor, notwithstanding clause 59 of the Works Package Contract.

E3.18 Environmental Incidents

The Delivery Contractor shall establish, implement and maintain an environment incident management plan (the “Environment Incident Management Plan”) that conforms to the requirements of AS/NZS ISO14001, this Contract, the Planning Approval Documents and the Approvals. The Delivery Contractor shall document their incident management procedure in their EMP. The Delivery Contractor shall record all potential and actual environmental incidents on a register, this register shall be made available to Sydney Water upon request.

The Delivery Contractor shall report all significant environmental incidents to Sydney Water as soon as practicable, but no later than 24 hours after the incident was first identified. This is to be followed up by an incident report to be submitted to Sydney Water no later than four (4) days after the incident date.

E3.19 Environmental obligations in design

The Delivery Contractor shall establish, implement and maintain a procedure to ensure its design conforms to the requirements of AS/NZS ISO14001, this Contract, the Planning Approval Documents and the Approvals. The procedure shall be included in the EMP and the procedure shall include but not be limited to:

(a) measures to communicate to Sydney Water, as soon as practicable, any design variations or inconsistencies with regards to the aforementioned obligations,

(b) measures to assess consistency of design changes with the Planning Approval Documents. The Delivery Contractor shall abide by the methodology outlined in “SWEMS0030 OC Assessing a Proposed Change to a Project Approved by the Minister for Planning Procedure” or an alternative method endorsed by Sydney Water.

The Delivery Contractor shall assess the consistency of such designs against the Planning Approval Documents and the Approvals. Any design that is inconsistent with the Planning Approval Documents and results in the need for any modification of the Planning Approval Documents or additional planning approvals, is at the Delivery Contractor’s risk.

Sydney Water retains discretion as to whether or not to seek any such modifications or approvals. The Delivery Contractor shall undertake all additional environmental assessment and preparation of associated documentation required to support any such modifications or approvals.

Full-time supervision of subcontractors is required for activities identified as high risk in the Environmental Risk Assessment (See “Project Environmental Risk Assessment” Section).

E3.20 Management of Subcontractors

The Delivery Contractor shall establish, implement and maintain, for the duration of the Contract, a procedure for managing the environmental performance of its Subcontractors, Consultants and Suppliers. The Delivery Contractor shall ensure that all relevant requirements of the EMS and this Contract are communicated to its Subcontractors, Consultants and Suppliers and included in their contracts or agreements.

The Delivery Contractor shall undertake regular auditing and inspections of its Subcontractors’, Consultant’s and Supplier’s work to ensure that all relevant environmental controls have been implemented in accordance with the requirements of this Contract.

E3.21 Environmental Management Objectives, Targets and Programs

The Delivery Contractor shall, in consultation with Sydney Water, establish, implement and maintain, for the duration of the contract, documented environmental objectives and targets for the Works. The objectives and targets shall be measurable and consistent with the requirements of this Contract.


When establishing and reviewing the objectives and targets, the Delivery Contractor shall address the legal and other requirements applicable to the Works, the Planning Approval Documents and the significant environmental aspects as determined through the project environmental risk assessment referred to in clause E3.06.

The Delivery Contractor shall, in consultation with Sydney Water, establish, implement and maintain, for the duration of the Contract, a project environmental management program (the “Project Environmental Management Program”) for achieving environmental objectives and targets and the means and timeframe by which they are to be achieved. An example Project Environmental Management Program is included in Table 1 below. .

The Delivery Contractor shall include the Project Environmental Management Program in the EMP.

During the course of the Contract, the Delivery Contractor shall demonstrate, to the satisfaction of Sydney Water, that the Program has been properly implemented.

E3.22 Management Review

The Delivery Contractor shall review the EMS on a quarterly basis to ensure its continuing suitability, adequacy and effectiveness. These reviews shall be undertaken in consultation with Sydney Water and shall include:

(a) The Delivery Contractors Environmental Performance Report,

(b) results of internal audits and site inspections undertaken by the Delivery Contractor

(c) results of audits and site inspections undertaken by Sydney Water

(d) progress on the implementation of the Project Environmental Management Program

(e) communications from external interested parties, including complaints

(f) review of the Delivery Contractor’s environmental performance (based on the Delivery Contractor’s Environmental Performance Reports)

(g) review of environmental incidents and status of corrective action requests

(h) review of environmental training undertaken

(i) review of environmental input to design follow-up actions from previous management reviews

(j) any changing circumstances, including developments in legal and other requirements related to project’s environmental aspects and/or changes in the design

(k) recommendations for improvement.

The Delivery Contractor shall comply, where directed by Sydney Water, with any reasonable requests made by the nominated representative(s) of Sydney Water for additional information.

Results of each review shall be documented and reported to Sydney Water within 7 days from the date of review unless otherwise agreed by Sydney Water. The Delivery Contractor shall, when requested by Sydney Water in writing, to revise existing EMS documents or develop, implement and maintain any other EMS documents, including records, that are determined by Sydney Water to be necessary to ensure the effective planning, operation and control of the processes related to the significant environmental aspects of the Works.

Table 1: Project Environmental Management Program – Example

PROJECT PHASE: Construction

Aspect/

Impact

Objective

Target Management Actions

Monitoring and

Measurement

Method

Timing Responsibility

Status

Terrestrial Flora & Fauna

1. Ensure no direct impact on the natural habitat of Meridolum corneovirens

1. Zero incidents related to destruction of natural habitats

Develop and implement an

Environmental Work Method Statement for working near the protected area(s)

Daily site inspections

Dec 08 CER TBA


2. Ensure clearing of native vegetation is minimised

2. Total area of clearing of native vegetation is less than 0.01 ha

Develop and implement an Environmental Work Method Statement for Clearing of Native Vegetation

Erect paraweb fencing around the vegetation

Monthly surveys of the areas of clearing of native vegetation Dec 08 CER TBA

GS 03.3 Business Management Information System (BMI S) Sydney Water will provide access to certain documents, schedule audits and inspections and issue action requests via Sydney Water’s Business Management Information System (BMIS). Sydney Water will provide access to BMIS for the Delivery Contractor’s staff. To access BMIS, the Delivery Contractor’s computers must have the following minimum system requirements:

Operating system Microsoft Windows XP Professional (32-bit) with Service Pack 1 (SP1)

Web browser Microsoft Internet Explorer v7.0

Runtime environment Sun Java JRE 1.6.0_07

Workstation hardware Windows Desktop PC

Resolution 800x600 or higher

Memory 256Mb RAM

Internet connection ADSL (on any provider)

A constant internet connection is required for the operation of this application. The application will be non-responsive when the internet connection is disconnected.

The Delivery Contractor must advise Sydney Water when the Delivery Contractor’s staff with BMIS access are no longer working on the Works Package Contract.

GS 04 QUALITY AND RECORDS MANAGEMENT

GS-04.1 General The Delivery Contractor shall comply with the clause 13.21 and 13.22 of the CFA.

GS 04.2 Quality System The Delivery Contractor shall maintain a quality system that meets the requirements of AS/ANZ ISO 9001, and provide Sydney Water access to that system. The Delivery Contractor shall also provide access to the quality systems of all its subcontractors.

GS 04.3 Quality Plan At least 14 days before starting works in connection with the Works Package Contract, the Delivery Contractor shall submit to Sydney Water, for review and acceptance, a Quality Plan specific to the work under the Works Package Contract.

The Quality Plan shall show the procedures and resources applied to the work under the Works Package Contract and clearly describe the roles and responsibilities of the personnel employed on the work under the Works Package Contract.


GS 04.4 Inspection and Test At least two weeks prior to the start of inspection and test activities, the Delivery Contractor shall submit to Sydney Water for review an Inspection and Test Plan (“ITP”) appropriate to the products and services supplied under the Works Package Contract.

The ITP shall clearly show the inspections and tests to be undertaken by the Delivery Contractor and include the acceptance criteria for each inspection and test to be undertaken, and the observations and measurements required to ensure that the acceptance criteria are met.

The Delivery Contractor shall be responsible for the quality of all products and services supplied under the Works Package Contract, and shall provide all necessary facilities and resources to perform the inspections and tests required to achieving the specified quality.

The Delivery Contractor shall carry out inspections and tests in accordance with the ITP accepted by Sydney Water. Such inspections and tests shall be part of the work under the Works Package Contract.

Sydney Water may require additional inspections and tests to be carried out, over and above those covered by the accepted ITP. Separate payment will be made to the Delivery Contractor for such inspections and tests in accordance with the agreed rates, except where such inspections and tests are due to non-compliance by the Delivery Contractor with requirements of the Works Package Contract.

Sydney Water shall be given access to all laboratories and other facilities used for quality assurance tests to verify that specified requirements are met.

GS 04.5 Standard of Tests Unless otherwise agreed by Sydney Water, all laboratory tests undertaken by the Delivery Contractor shall be performed by laboratories registered with the National Association of Testing Authorities (NATA) or equivalent authorities accredited by JAS-ANZ.

GS 04.6 Hold and Witness Points The following Hold Points and Witness Points apply to the work under this Contract:

Relevant Clause

Requirement Hold/Witness Point

GS 02.6.2 Submit Project Safety Plan Hold

GS 02.6.6 Submit evidence of safety induction Hold

GS 03.5 Submit Delivery Contractor’s Construction Environmental Management Plan

Hold

GS 03.8 Submit evidence of environmental induction Hold

GS 04.3 Submit Quality Plan. Witness

GS 04.4 Submit Inspection and Test Plan Witness

GS 05.2 Submit Business Continuity Plan Witness

GS 06.3 Submit Community Liaison Plan Hold

GS 08.1 Submit Construction Program Witness

GS 09 Submit Delivery Contractor’s Documents Hold

GS 20.2 Pre-Construction Audit (photos, videos) Hold


The Delivery Contractor shall notify Sydney Water when a HOLD or WITNESS point is going to be reached, so that Sydney Water can make arrangements to witness and/or review the work process or test undertaken by the Delivery Contractor.

GS 04.7 Audits Sydney Water may nominate the times at which quality audits may be conducted.

Upon request, the Delivery Contractor shall provide access to Sydney Water to carry out quality audits on the work of the Delivery Contractor and its subcontractors.

Sydney Water shall be entitled to carry out third-party audits of the Delivery Contractor's and its subcontractors’ quality systems and works.

GS 04.8 Maintaining and Handover of Records

The Delivery Contractor shall maintain a records management program for the operation and delivery of the Works Package Contract. The records shall be kept in compliance with the State Records Act 1998, the record-keeping standards issued by State Records and the Australian Standard AS ISO 15489-2002, Records Management

The program shall include but not limited to:

• appropriate measures for safe and secure storage of the physical form of the records.

• appropriate privacy and security standards to prevent unauthorised access to information

Sydney Water retains ownership of records created, generated, received and kept in relation to the delivery of the Works Package Contract.

Records shall be available for evaluation by Sydney Water at any time during the Works Package Contract, and shall include all pertinent subcontractor records.

Upon the Date of Completion or progressively throughout the performance of the Works Package Contract upon the request of Sydney Water, the Delivery Contractor shall pass possession of the Works Package Contract records and records register to Sydney Water.

The Delivery Contractor shall maintain records including but not limited to the following:

• Records of tests – which consist of all working sheets associated with inspection and tests in accordance with the Inspection and Test Plans (“ITPs”)

• Records of compliance – which consist of all documents showing evidence of compliance with legal and regulatory requirements

• Records of works – which include, but are not limited to, Works Package Contract plans, drawings, specifications, operating instructions & manuals, work-as-constructed records, minutes of site meetings including those between Sydney Water and the Delivery Contractor, technical reviews, and the like

• Other records required by Sydney Water for operational or other purposes including records to establish the rights, entitlements or obligations of Sydney Water

If the Delivery Contractor fails to comply with the provisions of this subclause, Sydney Water may withhold payment until the Delivery Contractor fully complies with the requirements of this subclause, notwithstanding the provisions of clause 59 of the Works Package Contract.

Data can be used only for applications specified in the Works Package Contract. Accordingly the Delivery Contractor shall not pass data or other information relating to the operation and delivery of the Works Package Contract to any other party.


GS 05 INCIDENT MANAGEMENT AND BUSINESS CONTINUITY P LAN

GS 05.1 Incident Management Plan Before commencing any work under the Works Package Contract, the Delivery Contractor shall provide to Sydney Water an Incident Management Plan (IMP), which shall include:

• Identification and analysis of risks • Preparedness for incidents • Response to and recovery from incidents • Roles and responsibilities in managing incidents • Contact details including names and contact numbers for 24-hour contact.

The Delivery Contractor shall ensure that its IMP is compatible with Sydney Water’s incident management plans and procedures applicable to the site.

The Delivery Contractor shall not commence work until its IMP is accepted in writing by Sydney Water.

In case of incidents, the Delivery Contractor shall implement the Incident Management Plan, and report all incidents to Sydney Water immediately.

GS 05.2 Business Continuity Plan The Delivery Contractor shall develop and maintain a Business Continuity Plan (BCP) for effective risk management and business continuity management of the business operation in accordance with the Standards Australia and Standards New Zealand- Handbook for Business Continuity Management - HB221: 2003 or similar. The Delivery Contractor shall maintain and regularly review the plan to ensure that support the supply of services or goods to Sydney Water without disruption even in the event of major disaster.

Sydney Water may nominate the times at which audits may be conducted on the business continuity plan. Upon request, the Delivery Contractor shall provide access to Sydney Water to carry out necessary audits.

GS 06 COMMUNITY RELATIONS

GS 06.1 General Sydney Water is committed to developing and maintaining positive, effective relationships with customers, local communities and other key stakeholders. Many of Sydney Water’s projects involve regular customer contact and at times, significant impact on customers. The customer service behaviours of Sydney Water’s contractors represent the public face of Sydney Water.

Sydney Water expects that its Delivery Contractor will exhibit behaviours that reflect Sydney Water’s values and that the Delivery Contractor will respect Sydney Water’s customers and provide them with a high standard of service.

The Delivery Contractor shall undertake its community relations activities in accordance with Sydney Water’s communications policies and procedures and as described in this clause GS 06.

GS 06.2 Communications Strategy Sydney Water has developed a Communications Strategy which the Delivery Contractor shall refer to when developing the Community and Stakeholder Engagement Plan or Community and Stakeholder Action Plan, as specified.

Sydney Water expects that, regardless of whether a Community and Stakeholder Engagement Plan or Action Plan is required, the Communications Strategy should be adopted where relevant to the project to ensure communications and community liaison is consistent with our objectives and standards of delivering communications.


For some projects, it will be specified in the Communications Strategy that no community relations is required, or if Sydney Water will be directly managing the community relations activities.

GS 06.3 Community and Stakeholder Engagement Plan Where projects warrant a detailed outline of community relations activities to support a project, the Delivery Contractor shall develop, manage and implement the Community and Stakeholder Engagement Plan. The Community and Stakeholder Engagement Plan will guide the approach to communications and community liaison and ensure consistency with Sydney Water’s objectives and standards of delivering communications for projects and the requirements of the Works Package Contract. GS 06.4 Community and Stakeholder Relations Action Plan For some projects which have been determined by Sydney Water as having a lower community relations risk, an Action Plan will be required in place of a Community and Stakeholder Engagement Plan. This Action Plan should outline the impacted stakeholders, location of work, potential issues, and the nominated community relations activities which will be delivered to support the project and mitigate any foreseeable community issues.

GS 06.5 Community Relations Representative The Delivery Contractor shall provide a community relations liaison representative who will be responsible for developing and implementing the Community and Stakeholder Engagement Plan or Community Relations Action Plan as specified in the Communications Strategy.

The Delivery Contractor shall use staff that can demonstrate to the satisfaction of Sydney Water’s Community Relations Manager adequate experience and competence in community relations, and who have been trained in Sydney Water’s community relations protocols at all times throughout the Works Package Contract.

The Delivery Contractor’s community relations representative shall not be changed without the agreement of Sydney Water.

GS 06.6 Community relations induction and training The Delivery Contractor shall provide to all of its employees and subcontractors adequate induction and training in the community relations and customer service requirements of this Works Package Contract.

Following the Kick-off Meeting and prior to commencement of the Works, the Delivery Contractor will be required to attend a Community Relations and Customer Service Induction. Sydney Water will conduct this induction for the Delivery Contractor and the Delivery Contractor’s key personnel. The Delivery Contractor shall pass on the content of this induction to other Delivery Contractor employees and Subcontractors, Suppliers and Consultants as part of the Delivery Contractor’s Project Induction. The Delivery Contractor’s Project Induction may be reviewed by Sydney Water prior to its being implemented and at times throughout the Works Package Contract.

The provision of Sydney Water’s Community Relations and Customer Service Induction in no way relieves the Delivery Contractor of any of its community relations and customer service obligations.

The Delivery Contractor shall keep records of all inductions received by the Delivery Contractor, its employees, Subcontractors, Suppliers and Consultants.

The Delivery Contractor shall ensure that community relations issues, including customer complaints and enquiries, are discussed at all toolbox meetings.

GS 06.7 Delivery Contractor behaviour The Delivery Contractor and its employees, Subcontractors, Consultants and Suppliers shall present a professional image at all times. The Delivery Contractor shall ensure that all employees:

• are polite, professional and courteous


• avoid complex technical data or jargon when responding to residents questions • take a personal approach to dealing with customers • observe agreed working hours • observe special conditions relating to working at particular problematic sites.

Sydney Water will outline the required behaviours during the Community Relations Induction and Training. Sydney Water will also provide a set of community relations protocols based on those outlined in the Communication Strategy.

The Delivery Contractor shall ensure that all protocols are strictly followed, particularly for night work.

GS 06.8 Customer notification process / material di stribution The Delivery Contractor shall deliver notification letters and other communications materials (eg. newsletters and fact sheets) to any customer or stakeholder of Sydney Water, member of the public or party affected by the Works (including those affected by materials/ equipment storage sites).

The Delivery Contractor shall ensure that all communication material is distributed to affected residents and other stakeholders including property owners as agreed and approved with Sydney Water’s Community Relations Representative. All communication material must be distributed at least seven days prior to commencing work or changing activities or working hours.

For all work where the duration of the work is greater than four weeks an introductory letter must also be distributed to the community, Council and local MP at least 28 days before work starts. This letter must provide early information about the work and explain that a further update will be provided at least seven days before work starts. In some cases, an introductory community letter may not be required at the discretion of Sydney Water. The introductory notification requirements will be clearly identified in the Communications Strategy.

The Delivery Contractor must keep a record of what communications materials have been sent and when. The Delivery Contractor shall keep a supply of communication material available on Site, so it can distribute these to Sydney Water’s customers on request.

GS 06.9 Customer complaints, customer contact and e nquiries Sydney Water has a ‘Customer Complaint Policy’ to address complaints and enquiries from customers. The ‘Customer Complaint Procedure’ supplements this policy and is applicable to all personnel, including external contractors engaged by Sydney Water. The Customer Complaint Policy is available on Sydney Water’s website

The Delivery Contractor shall manage a ‘complaints procedure’ that meets the requirements of Sydney Water’s ‘Customer Complaint Policy and Procedure’. The Delivery Contractor shall record details on a Record of Contact form (or similar), of any customer of ours, member of the public or affected party who complains to you or who enquires about any Sydney Water activity or associated work under this Contract. The Delivery Contractor shall provide a Record of Contact Form (or similar) to the Sydney Water Community Relations Advisor immediately (for a complaint) or within 24 hours (for an enquiry).

The Delivery Contractor shall resolve all complaints or inquiries where a customer’s complaint or inquiry refers to an issue directly relevant to the Works. If the Delivery Contractor using its best endeavours cannot resolve a complaint or inquiry directly relevant to the Works or receives a complaint or inquiry regarding Sydney Water’s activity not directly relevant to the Works, the Delivery Contractor shall notify Sydney Water and provide the Record of Contact Form (or similar) to Sydney Water immediately (for a complaint) or within 24 hours (for an inquiry).

The Delivery Contractor shall record all customer contacts (avoidable and unavoidable complaints and enquiries) in Sydney Water’s Customer Management System (CMS). The Delivery Contractor Community Relations Representative shall attend training in the operation and use of CMS. The Delivery Contractor shall purchase from Sydney Water (or produce) a number of Customer Assistance


Cards. If the customer is unwilling to provide their details to the Contractor, a Customer Assistance Card shall be given to the customer. The Delivery Contractor shall notify Sydney Water within the hour of the occurrence.

GS 06.10 Work on private property Where a Delivery Contractor is required to work on private property, an approved ‘Notice of Entry’ form, obtainable from Sydney Water, must be provided by the Delivery Contractor to the owner/occupier of the property at least seven days in advance of entry. Work on private property includes all activity with the potential to cause change to the pre-existing property condition. This typically would not include property access required to provide or remove temporary water supply, read meters, test the reinstatement of water supply, or similar. In these instance customers must receive write notification of the need to access their property at least seven days prior. When work on private property commences, as a courtesy, the Delivery Contractor shall door knock the residence or business. However, as long as a Notice of Entry has been issued - ideally seven days prior but at least 48 hours prior - to the Delivery Contractor entering the property, the Delivery Contractor can commence work as stated in the Notice of Entry letter.

Where the owner/occupier of the property refuses entry, the Delivery Contractor shall immediately contact Sydney Water for direction.

Subject to the directions of Sydney Water, the above requirements in relation to work on private properties shall not override the rights of Sydney Water (and its authorised Contractor) to enter property and carry out its activities, as outlined in Sections 38, 39 and 40 of the Sydney Water Act, 1994.

GS 06.11 Certification of authority and ID cards The Delivery Contractor shall ensure that it is in possession of a ‘Certificate of Authority’ issued by Sydney Water when working on private property, as required under this Contract. The Delivery Contractor shall ensure that all of its employees and subcontractors have relevant photo ID cards in their possession prior to entering private property. The Delivery Contractor or its personnel must produce this documentation if requested to provide proof of their identity by a customer. On completion of the work, the Delivery Contractor must return the ‘Certificate of Authority’ to Sydney Water.

GS 06.12 Monthly Action Plan The Delivery Contractor shall prepare a Monthly Action Plan outlining the communication activities planned for the upcoming month.

The Monthly Action Plan shall be submitted to Sydney Water at least 5 working days before the start of each month.

A sample Monthly Action Plan template is included in the Communication Strategy.

GS 06.13 Media, Award Submissions and Publicity Mat erial The Delivery Contractor and its employees are not authorised to respond to media enquiries. If approached by the media the Delivery Contractor shall take the reporter’s contact details, explain that Sydney Water’s media team will phone them back, and call Sydney Water Community Relations Representative immediately. Sydney Water will liaise with Sydney Water’s Media Manager.

Where possible, media opportunities shall be identified and planned for at the start of the project and included in the Community and Stakeholder Engagement Plan. The Delivery Contractor shall advise Sydney Water on issues that could create positive or negative media coverage for Sydney Water. Media opportunities should also be identified and updated in the Monthly Action Plan.


No media release, statement or comment relating to the project shall be issued without Sydney Water’s approval. All media releases shall be submitted to Sydney Water for approval at least one month prior to the intended release date.

If the Delivery Contractor seeks any external publicity about its role in the contract, for example through award submissions, conference papers, external presentations, internal and external newsletters, website etc, the Delivery Contractor must obtain written permission from Sydney Water. All publicity material shall be submitted to Sydney Water for review and approval at least 14 days prior to the intended release date.

GS 06.14 Project signboards The Delivery Contractor shall supply, install and maintain a project signboard when working at each part of the Site. Signage shall be in accordance with Sydney Water’s Brand Guidelines. The proposed wording and signage design shall be submitted for Sydney Water’s approval prior to commencement of manufacture.

The project signage shall be fully installed at each part of the Site prior to the Delivery Contractor accessing that part of the Site.

The Delivery Contractor shall be responsible for the removal of each signboard prior to demobilisation.

GS 06.15 Communication material The Delivery Contractor shall be responsible for preparing and printing project specific communication material including, but not limited to, newsletters, fact sheets, maps, plans, notification letters, customer assistance cards and calling cards. Communication material shall be provided to Sydney Water for approval prior to printing.

All communications material shall be produced in accordance with Sydney Water’s Brand Guidelines.

All communications material shall be printed on recycled paper.

The Delivery Contractor will keep a record of distribution of all published and other outgoing communications material, recording date, time and distribution area.

GS 06.16 Conformance to working hours The Delivery Contactor shall keep to the working hours as specified in the Project environmental assessment (Review of Environmental Factors or Part 3A Environmental Assessment) and the Works Package Contract, including for the delivery of materials and equipment to the Site.

In cases where the police or other authorities require materials to be delivered outside these hours, and appropriate approval has been received, prior notification to affected residents is required. This should occur at least seven days prior to the delivery.

Similarly, where extended working hours are approved, at least seven days’ notice must be given to affected customers.

GS 06.17 Night work Nearby residents are to be notified in writing at least seven days prior to commencement of night work and an after hours contact number will be made available (preferably the project manager’s mobile number). Details of night work shall be advertised in the local paper(s) if night work has the potential to impact local residents.

In addition, Whats Happening in my Suburb – WHIMS (Sydney Water’s intranet) is to be updated and Sydney Water’s Contact Centre notified. The Local Member and Council are to be kept informed of night work for sensitive projects.

The Delivery Contractor is to ensure appropriate noise mitigation measures are in place prior to work starting and maintained throughout the work.


GS 06.18 Changes to site activities The Delivery Contractor shall advise Sydney Water of changes to activities on the Site (eg changes to work method, length of construction, traffic arrangements, etc) that may impact on Sydney Water’s customers, members of the public or other parties.

The Delivery Contractor shall notify Sydney Water’s customers or other affected parties of the change to activities on the Site and the related community impacts.

This notification to customers shall be made at least seven days prior to commencing work, unless otherwise agreed with Sydney Water.

GS 06.19 Negotiation with key stakeholders and loca l authorities Sydney Water shall coordinate all contact with Ministers, Members of Parliament and the Energy and Water Industry Ombudsman. Sydney Water shall coordinate strategic level contact with Government Agencies. The Delivery Contractor shall be responsible for supporting these interactions by providing relevant information to Sydney Water on request, attending briefings and meetings and preparing and delivering presentation materials where required.

The Delivery Contractor shall liaise with Councils, RTA, RailCorp, Energy Australia or Integral Energy and any other relevant local authorities as well as private land owners to identify and implement specific logistical arrangements for the delivery of the Works.

The Delivery Contractor shall be responsible for organising, managing and recording the notes for meetings and briefings with community members and stakeholder groups necessary for the execution of the Works and the effective implementation of the Community and Stakeholder Engagement Plan.

The Delivery Contractor shall provide Sydney Water with copies of all material generated (e.g. briefing papers, presentations, plans, meeting notes etc.)

GS 06.20 Monitoring and Reporting The Delivery Contractor shall monitor and report on all communications and community liaison activities. A monthly report shall be submitted to Sydney Water outlining the activities undertaken during the reporting period, activities planned for the next reporting period, customer complaints and contacts, media coverage, audits undertaken and audit results, issues and incidents.

A bi monthly reputation index report shall also be submitted to Sydney Water outlining the number of: projects in planning phase, project in construction phase, projects in commissioning / connection phase, enquiries, avoidable and unavoidable complaints, compliments, correspondence/letters/emails received, special inquiries and questions on notice, EWON complaints customer / stakeholder meetings, notifications issued, letterbox drops or mail outs undertaken during the reporting period. This report should also include the analysis of all avoidable complaints using Sydney Water template.

Sample of Monthly Report and Reputation Index Report are included in the Communication Strategy.

GS 06.21 Community Relations Performance Indicators The Delivery Contractor’s performance in the area of community relations will be monitored throughout the period of the Works Package Contract. The Delivery Contractor’s performance will be assessed against the Community and Stakeholder Engagement Plan or Community and Stakeholder Action Plan and the Key Performance Indicators KPI 6.1 and KPI 6.2 detailed in the Delivery Contractors Collaborative Framework Agreement.

GS 06.22 Community Relations Audits During the course of the Contract, Sydney Water will carry out a number of audits of the Contractor’s Community and Stakeholder Engagement Plan or Community and Stakeholder Action Plan. Sydney Water will also conduct audits of active construction sites. In the event that the Delivery Contractor fails to implement any part of the Community and Stakeholder Engagement Plan or Community and Stakeholder Action Plan, Sydney Water may institute additional Site inspections as Sydney Water


determines are necessary to ensure the community relations requirements are being met. The cost of this additional Site inspection and surveillance would be a debt due from the Delivery Contractor to Sydney Water and recoverable in accordance with the Works Package Contract.

GS 06.23 Customer Privacy and Personal Information Sydney Water complies with the NSW Privacy and Personal Information Protection Act 1998 (NSW) (the “Act”) as a means of maintaining the security of all customer information that is managed by them. This compliance is defined in the Sydney Water Customer Contract (13.3) and outlined in the Sydney Water Privacy Policy. Personnel, including external contractors engaged by Sydney Water are bound by the Act in carrying out their duties on behalf of Sydney Water.

Personal information is defined as “information or an opinion about an individual whose identity is apparent, or can be reasonably ascertained from the information or opinion.” This broad definition applies to the majority of information gathered during dealings with the public or Sydney Water’s customers.

Sydney Water will make available to the Delivery Contractor information on the Sydney Water Privacy Policy. Sydney Water Privacy Policy awareness training will be provided by Sydney Water prior to the commencement of the Works, and at a time as agreed by Sydney Water. It is the responsibility of personnel employed to undertake work on this Contract to ensure that their day- to- day communications with the community meet the conditions outlined in the Sydney Water Privacy Policy and the requirements of the Act.

The Privacy Principles outline activities associated with managing information covered by the Act. Particular attention is to be made by all personnel to circumstances where the individual from whom the information is collected is made aware:

a) Of the fact that it is being collected, b) The purpose for collecting it, c) Intended recipients of the information, d) Whether the supply is mandatory or voluntary, e) Relevant rights to access and correct the information, f) The name and address of the collecting agency and any holding agency.

This Sydney Water Privacy Policy is to be applied by all personnel during community relation activities, including but not limited to direct mail, contact with customers, community contact databases, building surveys, post completion customer/resident surveys, and use of customers in video footage or photos.

GS 07 Not Used

GS 08 PROGRAMMING OF WORKS

GS 08.1 Time for Submission The Delivery Contractor shall furnish a design (to the extent specified) and construction program (“the Contract Program”) in accordance with the requirements of clause 22 of the General Conditions of Contract and this Specification to Sydney Water within 14 calendar days after the Date of Contract.

GS 08.2 Requirements for Design-and-Construction Pr ogram (“The Contract Program”) The Delivery Contractor will make due allowance in the submitted Contract Program for period when work is not permitted.

The Contract Program shall allow Sydney Water to identify the planned events and activities which comprise the work under the Contract and shall provide sufficient information to enable Sydney Water to co-ordinate the activities of the Delivery Contractor with those of Sydney Water.

The Contract Program shall be drawn to a time scale of calendar weeks with individual activity durations not generally exceeding two weeks.


In particular, the Contract Program shall, where applicable, show:

• The duration and sequence of, and the inter-relationships between, the planned events and activities, which comprise the work under the Works Package Contract.

• A project calendar clearly denoting which days are work days, allowing for restrictions on working time and contingencies for which the Delivery Contractor is responsible under the terms of the Works Package Contract. This would include but not be limited to weekends, holidays, Christmas closedown, union designated and other days off and manufacture and trade delays.

• The sequence of activities which constitutes the critical path or paths for the Works and for each separable portion or separable portions of the Works.

• The sub-network program for each separable portion or separable portions of the Works and how it or they relate to the Contract Program for the Works, including design where applicable.

• The sequence of activities which constitute the critical path or paths for the Works and for each separable portion or separable portions of the Works.

• The sub-network program for each separable portion or separable portions of the Works and how it or they relate to the Contract Program for the Works, including design where applicable.

• Order dates; supply lead-time and Site delivery dates for all critical and major items, including those to be supplied by Sydney Water, as well as details of off-site manufacturing and fabrication activities.

• Any constraints outside the Delivery Contractor's control which affect the timing of activities and events.

• Mobilisation to Site. • Appointment of subcontractors and their work program. • The preparation of and approval process for all calculations, designs and documents required. • The time allowed for testing and commissioning of major items of plant or equipment. • The estimated plant and manpower resources and projected productivity rates for major activities. • Any resource, financial engineering or other logic on which the construction program specifically

relies, and • The estimated contract value of work to be done each calendar month throughout the currency of the

Works Package Contract. • The differences or divergences from the tender program. • Any further requirements stipulated by the Works Package Contract or required by Sydney Water.

Any departure from the works procedure as programmed shall first be discussed with and agreed to by Sydney Water before implementation.

GS 08.3 Updated Program

The Delivery Contractor shall submit to Sydney Water updated Programs, including design and construction where applicable:

• At intervals not exceeding three months during the currency of the Works Package Contract in order to provide routine Contract Program updates, and

• With each payment claim submitted by the Delivery Contractor, and Within two weeks of any change of the critical path for the Works or for any separable portion or separable portions of the Works.

An updated Contract Program shall show:

• The same level of detail as specified for the original Contract Program, • The Contract Program amended to show time extensions granted and progress achieved

against the Contract Program and the actual manpower and plant resources utilised on completed Works or engaged upon activities in progress. It shall list all specific actions to correct or address any deviation from the Contract Program in respect of all work carried out at the date of updating,

• Reasons for any deviation from the previously submitted Contract Program and strategies, if any, to correct any deviation within the Contractor's control

• The date or dates by which the Delivery Contractor proposes to complete any separable portion or separable portions of the Works and the Works and which the Delivery Contractor considers to be the appropriate dates.


GS 09 REVIEW OF DELIVERY CONTRACTOR’S DOCUMENTS

Where the Works Package Contract provides that the Delivery Contractor submit documents to Sydney Water but formal approval to the use of those documents is not a requirement of the Works Package Contract, the Delivery Contractor shall not commence any manufacturing or construction work relating to those documents until the expiration of 14 days after the submission of the documents to Sydney Water.

Sydney Water may in writing, authorise commencement of the work earlier than the 14 days, but such authorisation shall not relieve the Delivery Contractor of responsibility for the work.

GS 10 INFORMATION TO BE SUPPLIED BY CONTRACTOR

GS 10.1 Drawings All engineering drawings, including all Work-As-Constructed drawings, submitted by the Delivery Contractor after the award of the contract shall be in accordance with Sydney Water’s “CAD Standard for Engineering Drawings”, a copy of which shall be obtained from Sydney Water, NFRP Guidelines and Sydney Water Preparation of WAC documents.

All Work-As-Constructed (“WAC”) drawings shall accurately reflect the works as constructed and installed. The Delivery Contractor shall verify and approve all Work-As-Constructed drawings prior to delivering them to Sydney Water. Only the drawings accepted by Sydney Water shall be deemed to be Work-as-Constructed drawings under the Works Package Contract.

During construction of works, WAC information must be compiled prior to backfill of trenches and recorded daily.

Where the Work is on private property, the WAC drawings shall be supplied to the Superintendent within at least three months of construction of the Work. During the currency of the Works Package Contract and together with each payment claim, the Delivery Contractor shall forward a field copy of that part of the "Work-as-Constructed" drawing for the completed work contained in the payment claim. Failure to submit the partial "Work-as-Constructed" drawing with each payment claim shall render the payment claim incomplete and Sydney Water shall not process the payment claim until an acceptable partial "Work-as-Constructed" drawing is submitted.

The drawings shall be delivered at the same time, as follows:

• One electronic copy via Project Web as PDF; and • One electronic copy via Project Web as DWG.

GS 10.2 Unit Process Guidelines

The Delivery Contractor shall prepare a Unit Process Guideline (UPG) for all unit processes covered by this contract. The purpose of a UPG is to provide a process management framework for the operations staff to manage the unit process effectively.

Each UPG will have a number of Standard Operating Procedures (SOPs) to support the operation of the unit process.

In general, a UPG shall:

• Define the objectives and functions of the UPG, and its impact on the upstream and down stream processes

• Describe the equipment covered by the process unit • Describe the theoretical basis for the process unit. • Describe the validation criteria and process limiting factors of the process unit. • Describe how the control strategy can be used by the operations staff to achieve the

desired objectives • Provide a trouble-shooting guide for the process unit.


The format of the UPG shall typically be as shown below:

HEADING OF SECTION

CONTENT REQUIREMENT

1.0 INTRODUCTION Identify the Process Unit

1.1 Structure of UPG

Describe the structure/format of the UPG preferably with a summary of the sections in the Unit Process Guidelines.

1.2 Responsibilities Define responsibilities of the operating staff in relation to approval, implementation and validation of the UPG.

2.0 PROCESS DESCRIPTION

Plant specific description of the process unit.

2.1 Process Flow Diagram

Schematic description of the process unit covering the main process streams, side streams and recycled streams. Identify sub-units of the process unit. Attach P&ID.

2.2 Process Sub-Unit Describe each process sub-unit.

2.2.1 Function of Sub- Unit

Describe the function of the process sub-unit.

2.2.2 Components of Sub-Unit

Describe major components/equipment of the sub-unit. The description should include configuration and principal dimensions of physical structure, capacity, pump size (kW), motor rpm, type, etc, related to its function. Refer to relevant drawings of the plant.

2.3 Instrumentation and Control

Describe the overall instrumentation and control system for the process units. Describe the control logic. Refer to relevant process and instrumentation diagrams.

3.0 PROCESS THEORY Describe the theoretical basis of the process design and operation of

the process unit.

4.0 PROCESS MONITORING Describe the process monitoring requirements.

4.1 Process Validation Criteria

Identify criteria to be used for assessing and validating the performance of the process unit.

Define each criterion. Provide formula for converting monitoring data into values to be assessed against the criterion.

Provide the relevant mean, low and high values for each criterion.

4.2 Process Limiting Factors (“PLF”)

Identify the factors that can limit or inhibit the performance of the process unit. Identify the suitable location for monitoring these factors. Provide the mean (target value), low and high values for each limiting factor.

Explain how the process can be brought under control if the PLFs are above or below the target values.

4.3 Other monitoring requirements

Identify the monitoring data related to the validation criteria or process limiting factors that are used to monitor.

5.0 PROCESS Describe the process control strategy to ensure the performance of the


HEADING OF SECTION

CONTENT REQUIREMENT

CONTROL STRATEGY

process unit.

5.1 Ranking of Process Limiting Factors

Rank the priority for control of the process limiting factors.

5.2 Key Process Control Actions

Describe actions that production officers can perform directly to control the process limiting factors.

6.0 PROCESS RUN AND CONTROL CHARTS

Describe the type of run and control charts to be used to monitor and assess trends of relevant process parameters. Provide the relevant mean, low and high limits on these charts.

Simple tools for the preparation of these charts such as forms, templates, calculation sheets etc should be included as appendix to the UPG. More complex tools should be developed into Standards Operating Procedures. (SOPs).

7.0 PROCESS TROUBLE SHOOTING GUIDE

Identify the potential problems and provide guides to overcome the problems and bring the process back under control. This section uses four column format with the following headings:

• Observation: Visible sign of the process problem • Probable Cause: Probable cause of the process problem • Necessary Check: Check to be carried out to validate/check the

process problem • Corrective Action: Action to be taken overcome the process

problem.

8.0 REFERENCES List of reference documents used for the preparation of the UPG and/or those that should be referred to for the optimisation and improvements of the process performance.

9.0 APPENDICES Provide additional information, tools, etc, referred to in the UPG

GS 10.3 Standard Operating Procedures The Delivery Contractor shall prepare Standard Operating Procedures (SOPs) for each unit process covered by this Contract.

The purpose of the SOPs is to provide step-by-step instructions to the operations staff to operate the associated process unit process effectively and safely.

In general, an SOP shall: • State why the procedure is required • Define the scope of the procedure • Define the responsibilities of operations staff. • Specify conditions and standards to be applied • Specify the tasks to be carried out to complete the procedure • Identify the hazards associated with the procedure and the control measures to be taken. • Contain a routine risk assessment.

The SOPs can be organised into four groups, namely:

a) Sampling SOPs: Procedures for taking samples at various locations of the process unit b) Analysis SOPs: Procedures for the type of analysis to be carried out on the samples

collected c) Monitoring SOPs: Procedures for gathering process information required for making

process decisions.


d) Equipment SOPs: Procedures for operating the process equipment including start-up and shut down in automatic and manual modes.

The format of an SOP shall be as follows:

HEADING OF SECTION CONTENT REQUIRED

1.0 INTRODUCTION Describe the purpose of the Standards Operating Procedure (SOP). Outline briefly the tasks of the SOP and its importance to the plant production.

2.0 RESPONSIBILITY

Define who is responsible for performing the SOP, who is responsible for evaluating the performance and evaluation frequency.

3.0 CONDITIONS Define the factors that must be present or satisfied to carry out the SOP safely and correctly.

4.0 STANDARDS Define the accuracy/precision required of the SOP.

5.0 SAFETY State the hazards and the safety measures to be taken

6.0 ENVIRONMENT Describe the environmental impacts of not following or inappropriately following the Procedure. State the environmental safeguards to be put in place.

7.0 PROCEDURE

Describe the procedure in a three-column format with the following headings: a) Location: Identify the physical location where a specific task is

performed. B b) Task: Describe what is to be done.

c) Step: List activities in the sequence to be completed to perform the task.

8.0 TROUBLE SHOOTING GUIDE

This section is applicable on a need basis only. This section uses a four column format with the following headings:

a) Observation: Visible sign of the problem related to the SOP

b) Probable Cause: Probable cause of the problem.

c) Necessary Check: Action to be carried out to validate/confirm the problem.

d) Corrective Action: Action to overcome the problem.

9.0 REFERENCES

List of other SOP’s that refer to this SOP or are referred to by this SOP.

GS 10.4 Operation and Maintenance Manuals The Operating and Maintenance manuals shall be supplied for all equipment supplied..

The manuals shall contain sufficient information for the operation and maintenance of the equipment. The manuals shall be supplied to Sydney Water prior to the delivery of the equipment and prior to operator training.


The delivery of the equipment under the Works Package Contract shall not be considered complete until the manuals have been supplied and accepted by Sydney Water.

GS 10.5 SCADA information In relation to SCADA equipment, the Delivery Contractor shall develop the following documents, using Sydney Water’s standard shell documents and guidelines obtainable from Sydney Water:

• SCADA Operation Manual • SCADA Maintenance Manual • Trouble Shooting Procedures • Test and Commissioning Specification • SCADA/PLC software Factory Acceptance Test Sheets • SCADA/PLC Site Acceptance Test sheets • Work As Executed applications software (PLC/SCADA) and I/O schedule • Work As Executed Functional Design Specification

GS 10.6 Warranties Further to clause 30 of the Works Package Contract, where required to do so under the Works Package Contract, the Delivery Contractor shall obtain warranties to ensure that Sydney Water has the benefit of the warranties provided by the suppliers/subcontractors of the equipment. The Delivery Contractor shall transfer all warranties to Sydney Water and provide documentary evidence of the warranties.

GS 11 INFORMATION AVAILABLE TO THE DELIVERY CONTRAC TOR

Sydney Water does not represent that information made available to the Delivery Contractor shows completely the existing site conditions and it may errors or omissions.

Sydney Water is not responsible for any interpretation, deductions and conclusions made by the Delivery Contractor from the information. The Delivery Contractor shall accept full responsibility for any such interpretations, deductions or conclusions.

The information is to inform the Delivery Contractor of Sydney Water's investigations, and the Delivery Contractor shall, in formulating its working methods and programs, assess the information and make appropriate allowance for such assessments.

Any further site investigations that the Delivery Contractor may consider necessary will be at the Delivery Contractor's expense and with the knowledge and approval of Sydney Water.

GS 12 MATERIAL/ EQUIPMENT SUPPLIED BY SYDNEY WATER

GS 12.1 Material/ equipment to be provided by Sydney Water

The Delivery Contractor shall be deemed to have allowed in the tendered rates and prices for the necessary unloading, unpacking, checking and inspection, storage, safe-keeping and site handling costs for the above materials and equipment. The Works shall be programmed in such a manner as to accommodate the delivery dates specified above.

The Delivery Contractor shall notify Sydney Water in writing of the actual quantities required within two weeks from the Date of Acceptance of Tender. The Delivery Contractor shall also advise Sydney Water in writing within 10 working days of the requirement for any material/equipment to be provided by Sydney Water.

The Delivery Contractor shall provide all material and equipment deemed to be necessary to complete the Work under the Works Package Contract, other than the materials and equipment specified above to be supplied and delivered by Sydney Water.


GS 12.2 Taking delivery of material/equipment The Delivery Contractor shall forthwith take delivery of the material supplied by Sydney Water in the truck or other conveyance in which it is supplied or in store or in dumps on the ground if so supplied.

In the case of materials supplied by Sydney Water in truck or other conveyance or in store, the Delivery Contractor shall be deemed to have taken delivery at commencement of removal from the truck or other conveyance or from the store. In the case of material supplied before commencement of the works and distributed in dumps in the vicinity of the Works, the Delivery Contractor shall take delivery of all such materials prior to commencing the Works.

GS 12.3 Inspection The Delivery Contractor shall inspect the material supplied by Sydney Water when taking delivery, satisfy itself that the material is in good condition and give a receipt to that effect in writing.

In the event of damaged material being received, details of such damage shall be noted on the receipt and the Delivery Contractor shall forthwith notify Sydney Water of the damage. The Delivery Contractor shall separately stack all such damaged material for inspection by Sydney Water.

GS 12.4 Removal Details of delivery of material shall be supplied by Sydney Water to the Delivery Contractor. In the case of material supplied by Sydney Water in truck or conveyance, the Delivery Contractor shall remove the material immediately after its arrival and convey it to where it is required.

If the Delivery Contractor desires to deposit materials alongside their final locations, the Delivery Contractor shall do so in such a manner as to cause the least inconvenience to the public or to other parties concerned.

GS 12.5 Responsibility for goods If any of the material is lost, stolen or found to be damaged after the Delivery Contractor has taken delivery of it, the Delivery Contractor shall be responsible for such loss or damage, and Sydney Water may either require that the Delivery Contractor to replace such lost, stolen or damaged material at the Contractor's expense or deduct the full value of same from any monies due to the Delivery Contractor.

Provided that if, in the opinion of Sydney Water, part or all of the damaged material can be restored to a satisfactory condition by repairing or by cutting off the damaged part, the Delivery Contractor may so repair or cut at the Delivery Contractor's cost and the proportionate value, as determined by Sydney Water, of the part that is wasted shall be deducted from any monies due to the Delivery Contractor.

Provided that, in the opinion of Sydney Water, the damage was evidently due to the defects in the material existing at the time of taking delivery, but not discoverable upon reasonable inspection thereof at the time of taking delivery, the Delivery Contractor shall not be held responsible for such damage.

GS 12.6 Damaged goods If materials supplied by Sydney Water are found to be damaged or defective and such damage or defect was not, in the opinion of Sydney Water, caused by the Delivery Contractor's negligence or improper handling, Sydney Water will supply additional material.

GS 12.7 Unused materials If any material supplied by Sydney Water remains unused on completion of the Works, the Delivery Contractor shall collect them and properly stack them as directed by Sydney Water in locations within 2 kilometres of any part of the Works or Sydney Water’s Potts Hill Warehouse as directed.

GS 12.8 Ownership Notwithstanding that the Delivery Contractor is responsible for all materials supplied by Sydney Water, the materials always remain the property of Sydney Water.


GS 13 Not Used

GS 14 Delivery CONTRACTOR'S SITE FACILITIES

GS 14.1 Site Amenities - General The Delivery Contractor shall provide and maintain appropriate amenities for all of the Delivery Contractor’s personnel on site and shall make adequate emergency and first aid arrangements in accordance with the requirements of the NSW Occupational Health & Safety Regulation – 2001. Attention is drawn to the NSW WorkCover Authority’s Code of Practice: Amenities for Construction Work and Code of Practice: Workplace Amenities. These provide guidance on Works Package Contract requirements for site amenities.

GS 14.2 Site Office for the Delivery Contractor's R epresentative The Delivery Contractor shall provide a suitable site office for use by its Representative throughout the duration of the Works Package Contract.

GS 14.3 Telephone and other communication facilitie s The Delivery Contractor shall make its own arrangements for telephone connections to the site. The office of the Delivery Contractor's Representative on site shall be provided with telephone and facsimile facilities and they shall be attended to during normal working hours.

GS 14.4 Water Supply The Delivery Contractor is required to make its own arrangements for the provision of adequate supply of water to its site offices and for the works.

If permitted by Sydney Water, the Delivery Contractor may use water from Sydney Water's watermains. The water used shall be supplied from a standpipe.

The Delivery Contractor shall make all necessary arrangements and pay all costs to secure a standpipe permit. The standpipe permit shall be obtained from Sydney Water's Business Office before making connection to Sydney Water's watermains. The Delivery Contractor shall enter into agreement with Sydney Water as per Sydney Water’s Metered Standpipe Hire Agreement Conditions of Use, which is available on Sydney Water’s Website, www.sydneywater.com.au.

The Delivery Contractor shall ensure that a minimum air gap 150 mm at the discharge location is maintained when using water via a standpipe and hose.

The Delivery Contractor shall consult with Sydney Water's water operations personnel, abide by any directions given regarding the operation of standpipes and allowable flow rates and comply with all the requirements associated with the standpipe.

The Delivery Contractor shall pay for the water it uses.

The Delivery Contractor shall not use private services.

The Delivery Contractor shall remove all water supply connections on completion of works.

In the event that the Delivery Contractor is unable to comply with any mandatory water restriction/s for progress of work under the Contract, the Delivery Contractor shall apply for exemption from water restrictions via Sydney Water’s website www.sydneywater.com.au


GS 14.5 Sewage disposal The Delivery Contractor shall provide and maintain in good condition sufficient toilet facilities for use by its site personnel.

GS 14.6 Surface drainage From the date of commencement of work on site, the Delivery Contractor shall remove all water from the site and keep the work areas free of water.

The Delivery Contractor shall repair at its own expense any damage to foundations, excavation slopes, embankment slopes, roads and access routes or any other parts of the works resulting from its failure to protect the works.

The Delivery Contractor shall furnish, install, maintain and operate all necessary pumping equipment for maintaining the various parts of the site free from water to avoid interference with the works of Sydney Water or of others engaged in work on the site.

The Delivery Contractor shall construct and maintain drains and design, construct and maintain drainage control structures to appropriate standards.

The Delivery Contractor shall provide:

(a) All materials and labour for the effectual diversion of surface water from the sites

(b) Means for uninterrupted flow of stormwater and drainage along the existing gutters, drains, water tables and conduits within the site

(c) Alternative means for the diversion of the drainage water where the existing drainage is to be interrupted. No such interruption shall take place until this diversion is completed, and all diversions shall be of sufficient capacity to prevent flooding of the work areas, the surrounding country and the existing upstream drainage channels.

The Delivery Contractor shall be fully responsible for any damage to the site or interruptions to the work of Sydney Water or others working adjacent to the site if such damage or interruptions are caused by the failure of the Delivery Contractor to provide adequate facilities.

On completion of works, all material, equipment and structures provided or constructed by the Delivery Contractor for this purpose shall be removed.

GS 14.7 Temporary Power Supply The Delivery Contractor shall be responsible for the reticulation of the necessary electric power to and within the site and shall pay for the power consumed.

All electrical work carried out by the Delivery Contractor shall be in accordance with the requirements of the Australian Wiring Rules, the service and installation rules of the supply authority and the requirements of any other relevant authorities.

The Delivery Contractor shall maintain all electrical installations in a safe condition at all times. Overhead reticulation shall not cross any road or Sydney Water's works areas or any area allocated to others.

On completion of works, the Delivery Contractor shall disconnect and remove all temporary electrical services.

GS 14.8 NOT USED

GS 14.9 NOT USED

GS 14.10 NOT USED


GS 14.11 NOT USED

GS 15 EXISTING SERVICES

The drawings attached to this RFT do not show all existing services on the sites. The locations of existing services indicated on the drawings are approximate only.

The Delivery Contractor shall contact Dial Before You Dig on telephone 1100 for the service search information before commencing any excavation work. The Delivery Contractor may obtain further information on the Dial Before You Dig Website, www.dialbeforeyoudig.com.au.

The Delivery Contractor shall carry out a complete investigation of all services using service drawings & the information provided by service authorities, and by employing other techniques for the detection of underground services.

The Delivery Contractor shall submit a completed services search checklist to Sydney Water before commencing excavation works.

The Delivery Contractor shall program its works to ensure minimum disruption to the existing services. The Delivery Contractor shall provide Sydney Water with a written request and detailed program one week prior to interruption of services. The following details shall be included in the request for interruption:

• Purpose of interruption • Proposed date • Duration • Procedure to be employed in performing the work • Emergency contact • Contingency plan

Interruption to the existing services shall not be permitted before the acceptance of the Delivery Contractor’s program by Sydney Water.

The Delivery Contractor shall pay attention to the possible presence of the following underground services at the sites:

• Water mains • Sewer mains • Stormwater mains • Gas mains • Electricity cables • Telecommunication cables • Railway cables

and the following aboveground services:

• Overhead electric wires • Overhead telecommunication wires

The Delivery Contractor shall arrange for the diversion of all services that may create obstructions to the works. Special attention should be paid to high voltage cables, underground electrical and communication cables and other services that will remain on the Site. Existing services shall not be interrupted, disconnected, switched off or diverted without the written permission of Sydney Water.

Where ‘live’ electrical cables are detected, an isolation permit shall be obtained. Where the electricity supply cannot be removed, the Delivery Contractor shall ‘hand dig’ in the presence of a representative from energy authority. The Delivery Contractor shall immediately advise Sydney Water if unidentified services are detected.

Underground services shall be exposed by hand and adequately supported and protected before any bulk excavation or mechanical operation commences.


The Delivery Contractor shall report in writing to Sydney Water and to the relevant authority any damage to the existing services, and advise Sydney Water how and when the necessary repairs will be carried out. The Delivery Contractor shall meet all costs of such repairs.

The Delivery Contractor shall be responsible for the adjustment or relocation of services if required and shall bear the cost of such work.

Where aboveground cables have limited ground clearance, all necessary protection measures shall be taken by the Delivery Contractor to ensure safety in the vicinity of all overhead cables.

GS 16 NOT USED

GS 17 TRAFFIC CONTROL AND ROAD OPENING ON STATE ROA DS

GS 17.1 Traffic Control The Delivery Contractor shall meet the requirements of the NSW Roads and Maritime Services Traffic Control at Worksites Manual V4.0, available on the Roads and Maritime Services website, www.rms.nsw.gov.au, in providing traffic control unless otherwise directed by Sydney Water.

GS 17.2 Road Opening on State Roads Where the Works Package involves a road crossing or other works that require excavation of the pavement, the Delivery Contractor shall comply with the Road and Maritime Services (RMS’s) requirements for road works within the road or median or generally within the road boundaries of State Roads.

The Delivery Contractor shall forward detailed plans showing the proposed route and the specific locations of the road crossings and dimensions to RMS Sydney Asset Management Section.

GS 17.3 Road Restoration Temporary and permanent road restoration of council roadways will be carried out in accordance with the requirements of AUS-SPEC #2 Specification 306U Road Openings and Restorations and any requirements of the relevant Council.

Temporary and permanent road restoration of RMS roadways will be carried out in accordance with the requirements of RMS QA Specification 209 Road Opening Restoration.

GS 18 LIMITATION ON USE OF "SYDNEY WATER" SIGNS ON VEHICLES AND PROPERTY

The use of the name "Sydney Water", its logo and other signs identifying Sydney Water (Sydney Water Corporation) is limited to Sydney Water's own personnel, property and vehicles, unless otherwise authorised in writing by Sydney Water.

The Delivery Contractor shall ensure that no sign (or label) is attached to any of the Contractor's or its subcontractors' vehicles (including mobile plant) or other property that could indicate or imply that it is the property of Sydney Water (Sydney Water Corporation).

If instructed in writing by Sydney Water, the Delivery Contractor shall identify its relevant vehicle/s or other property to clearly show that it is the property of the Delivery Contractor carrying out specific work on behalf of "Sydney Water". For security purposes, any sign that includes the "Sydney Water" identification or logo shall be of a type that is not able to be detached from the vehicle or property for reuse. (For example, detachable external magnetic signs are not permitted).

When no longer in use for work under the Contract, the Delivery Contractor shall hand over to Sydney Water all signs which contain the "Sydney Water" identification or logo.


GS 19 NOT USED

GS 20 PRE-CONSTRUCTION SURVEY / AUDIT

GS 20.1 Reasons for Pre-Construction Survey / Audit The restoration of roads, footpaths, driveways and private property is a major issue of customer concern. Restoration is one of the factors that determine whether Sydney Water and the Delivery Contractor leave a positive, as opposed to a neutral or negative legacy, in a community.

On completion of the works, the Delivery Contractor is required to restore to pre-construction condition all areas disturbed by the Contractor’s construction activities, including public and private property, under the Contract. Therefore it is in the Contractor’s and Sydney Water’s interests to accurately determine and record the pre-construction condition of property which could be damaged or otherwise subsequently affected during the progress of the Contract.

GS 20.2 Pre-Construction Audit To ensure that restoration is undertaken to a condition as close as possible to the pre-construction condition, the Delivery Contractor shall undertake a pre-construction survey of the area. The survey should use both video and photographs and document the pre-construction condition of nearby public and private property. This shall include but not be limited to any buildings, structures, areas used for site facilities, access roads, haul routes, fences, retaining walls, garden beds, driveways, grass areas, trees, BBQs, and other landscaping.

At the time of the pre-construction survey, the Delivery Contractor shall liaise with affected landholders, lessees, customers and other affected persons to clarify the manner in which degraded structures or sensitive sites will be restored.

At the time of the pre-construction survey, the Delivery Contractor shall also ascertain whether the affected person intends to landscape their property prior to construction work commencing. This situation is not expected to occur often. However, if this is the case, the Delivery Contractor shall carry out an additional pre-construction survey of the area to ensure the current condition is accurately recorded.

The Delivery Contractor shall undertake an internal dilapidation report on properties, which are adjacent to major construction sites (eg. drill rig sites, excavations, etc) to ensure that the Delivery Contractor and Sydney Water do not get falsely implicated for causing internal structural damage from vibration, etc.

The inspection and survey of each property shall be carried out in the presence of Sydney Water and the property owner/lessee.

The draft pre-construction survey report including photos and videos shall be provided to Sydney Water prior commencement of the Works. (Pre-Construction Survey – Hold Point as per GS 04.6) shall be circulated by the Delivery Contractor to Sydney Water’s representative and the property owner for review and comment. At the very least, Sydney Water’s representative and the property owner should review the draft.

If comment is received, the Delivery Contractor must then have the draft report amended and recirculated as necessary (depending on the level and extent of comment received) for final review and agreement on the changes.

Once agreement is reached that the final draft is a true and accurate record of the pre-construction survey, the Delivery Contractor shall finalise the report and have two originals of the final report prepared.

If the Delivery Contractor does not carry out a pre-construction survey in accordance with this Clause GS-20, then the Delivery Contractor is liable to pay the full amount of any property damage claims.


GS 21 Not Used

GS 22 Not Used

GS 23 RESTORATION OF SITE

GS 23.1 Approach to Restoration If any property is damaged by work under the Works Package Contract, the Delivery Contractor shall ensure that the affected property is restored at the Delivery Contractor’s cost.

The Delivery Contractor shall start restoration as soon as practicable after completion of construction works and advise Sydney Water’s affected customers and other affected persons how long the restoration process is expected to take.

At the completion of restoration, the Delivery Contractor shall contact Sydney Water. Sydney Water shall determine the adequacy of restoration and then issue a notice of completion to the relevant affected person.

Where the customer or other affected person states that some aspects of restoration remain incomplete, the Delivery Contractor shall be responsible for addressing the issue, including adequately restoring the affected property and consulting the person. Consultation between the Delivery Contractor and person shall be conducted with reference to pre-construction records (eg video, photographs).

The Delivery Contractor shall determine the completion of restoration in conjunction with the customer using pre-construction records.

GS 23.2 Maintaining Restored Land and Property The Delivery Contractor shall maintain the restored land and property in the affected area for a period of three months after completion of restoration. This shall include the replacement of plants which have died, failed to thrive or have been damaged.

The Delivery Contractor shall develop a contingency plan to maintain restored land in the event of extreme weather conditions (e.g. drought, severe wet weather or flooding, strong winds, etc.). The Delivery Contractor shall be responsible for implementing the contingency plan and maintaining the restored area. Where the area is restored following an incident (e.g. flooding or wind damage), the Delivery Contractor shall maintain the restored area for a period of three months after completion of restoration.

Notwithstanding the time prescribed by clause 65 of the Works Package Contract, Sydney Water may not issue the Final Payment Certificate until fourteen days after the receipt of the Certificate of Restoration.

GS 24 Not used

GS 25 Not used

GS 26 ASBESTOS CONTAING MATERIAL

GS 26.1 Recycled and reused materials Any recycled and reused building materials used in the Works (such as landscaping, backfilling, road base and sub-base materials) shall be free from substances that are hazardous to humans and the environment as defined in the Occupational Health and Safety Regulation and the Protection of the Environment Operations (Waste) Regulation. Carcinogenic substances such as asbestos or asbestos containing material (ACM) in both friable and bonded forms shall not be present in these materials.


GS 26.2 Prior acceptance Recycled or reused material shall only be accepted by Sydney Water that meet or exceed resource recovery exemptions as documented by The Office of Environment and Heritage. Prior to its use at any sites, the Delivery Contractor shall provide a detailed description of the composition and origin of the recycled material for acceptance by Sydney Water at least 7 days prior to delivery to the site.

GS 26.3 Records The Delivery Contractor must ensure to keep detailed records of the quantity of recycled aggregate supplied and either the contractor’s name and address or the registration of the vehicle used to transport the recycled aggregate. This information must be kept for a minimum period of three years. Records shall be available for evaluation by Sydney Water at any time during the Works Package Contract, and shall include all pertinent contractor and supplier records.

GC 26.4 Certification Where recycled and reused materials are used in temporary or permanent Works, the Delivery Contractor shall provide a certification from an independent asbestos assessor who is a current member of the Australian Institute of Occupational Hygienists in the ‘asbestos’ category, or and/or NATA accredited for asbestos fibre identification. The certification shall state that the material is free from asbestos or asbestos containing material in either friable or bonded forms.

GS-27 CONDITIONS FOR COMPLETION

Further to clause 65 of the Works Package Contract, Completion shall not be deemed to have been achieved until the Delivery Contractor has rectified all defects as determined by Sydney Water, completed Sydney Water’s Handover Checklist and submitted all deliverables as listed in Part E of the Works Package RFT including the following:

a) Commissioning Report, including commissioning test records and results. b) Work-as-Constructed Drawings. c) Operation & Maintenance Manuals d) Warranties e) MAXIMO Maintenance Management Information System Data f) Training Manuals g) Final Standard Operating Procedures (SOPs) h) Final Unit Process Guidelines (UPGs) i) Application software programs j) Surveyor’s Certificate as required in the Contract k) Engineer’s Certificate as required in the Contract l) Construction Certificate as required in the Contract m) Other certificates as required in the Contract.

End of General Specification


APPENDICES

OHS APPENDICES

Refer to Sydney Water's Contractor Safety Management System Manual and the GS-02 clauses.


APPENDIX OH-01 SAFETY REQUIREMENTS

Sydney Water OHS Procedures The Project Safety Plan shall comply with the following Sydney Water OHS Procedures:

• Sydney Water’s Confined Space Procedure, • Sydney Water’s Control of Hot Work Procedure, • Sydney Water’s High Voltage Procedure, • Sydney Water’s Asset Management Permit to Work Procedure, • Sydney Water’s Asset Management Flow Isolation Procedure, • Sydney Water’s Asset Management Lock Out / Tag Out Procedure, • Sydney Water’s Flammable Gas Hazardous Area Technical Guidance Note..

The Project Safety Plan shall meet the intent of the Key Requirements of any other Sydney Water Procedures identified as applicable to the scope of work under the contract listed below:

• Risk Assessment in Design, • Incident Notification and Reporting, • Incident Investigation, • Hazard Identification and Risk Assessment, • Communication and Consultation, • First Aid Management, • Injury Management – Return to Work. • Excavation Break In • Asbestos Management • Working Safely Near Overhead Electrical Apparatus • Electrical Safety • Protection from UV Radiation

In addition, the Project Safety Plan shall include other procedures required to form part of the controls for all high risk activities relevant to the nature of this contract (eg; work at heights, asbestos removal, working over water).

• The Delivery Contractor and Delivery Contractor’s employees and Sub-Contractors must comply with the requirements of any such procedures referenced in the Project Safety Plan.


APPENDIX OH-02 GUIDELINES FOR THE PREPARATION OF DE LIVERY CONTRACTOR'S PROJECT SAFETY PLAN

To be read in conjunction with Clause GS-02.6.2

The Delivery Contractor will prepare a Project Safety Plan relevant to the contract risk classification. A guide to the elements to be addressed is provided below. Column B enables Contractors to cross reference required Project Safety Plan elements where they have a Project Safety Plan which follows a different format or an integrated Project Management Plan. In this case the Delivery Contractor should complete column B and attach this document to their Project Safety Plan or integrated Project Management Plan.

1. MANAGEMENT RESPONSIBILITY Column B

The Project Safety Plan shall clearly define and allocate the following responsibilities to those positions within the company/ contract/ project: Note: These items are to be clearly documented within the Project Safety Plan (or associated documentation i.e. position descriptions)

Managing overall OHS compliance (on-site) to the requirements of the Project Safety Plan.

Managing overall OHS compliance to the Workplace Injury Management, Workers Compensation Legislation, OHS Regulations, Standards and Codes.

Checking that adequate human, technical and financial resources are allocated to deal with OHS matters for the project?

Managing compliance with the OHS Management System.

Reviewing and approving service providers’ Project Safety Plans.

Monitoring service providers’ compliance with the requirements of the Project Safety Plan.

Acquiring and communicating OHS information & Site Safety Rules.

Undertaking OHS hazard identification and risk assessments and implementing appropriate risk controls.

Establishing and implementing OHS consultation and communication arrangements for the duration of the project.

Stopping, rejecting or quarantining use of unsafe work areas, methods, plant and materials.

Providing OHS training and induction.

Developing and managing illness/injury and emergency procedures and facilities.

Monitoring work on site and conducting site inspections


Organising inspection and testing of plant, equipment and materials

Implementing the projects Inspection, Test and Servicing/ Maintenance Plan for the project.

Ensuring interaction with SW procedures and operating systems

Ensuring appropriate interactions with other contractors or SW personnel entering the contractor’s site

Reporting & investigating OHS illness/injury/incidents, including to Sydney Water

Producing and collating OHS related statistics?

Implementing and monitoring corrective actions

2. COMMUNICATION and CONSULTATION

The Project Safety Plan shall clearly document how it will address each of the following:

Agreed consultation arrangements have been established to share OHS information

Agreed consultation arrangements have been documented, communicated and publicised to all persons (on site)

Appropriate OHS representation has been determined for workgroups of the project

OHS representatives are elected and trained to WorkCover OHS Consultation training

Communication of Site Safety Rules and OHS training requirements

Communication of emergency response procedures

The process of communicating and conducting regular tool box meetings/ talks

3. SERVICE PROVIDERS


Identifying and addressing the requirements for a principal contractor

Selection, evaluation and appointment of service providers on their ability to comply with OHS requirements

Providing service providers with the project OHS management plan, applicable site-specific safety management plans and safe work method statements

Ensuring service providers prepare and implement compatible site-specific safety management plans and safe work method statements

Monitoring work undertaken by service providers and verifying their compliance with project OHS and site-specific safety plans and safe work method statements

Managing service providers’ poor OHS performance

4. PURCHASING


Ensuring that purchases and deliveries of plant, equipment and materials comply with OHS specifications


Obtaining appropriate OHS information from suppliers for the purchase of hazardous substances and dangerous goods

Obtaining appropriate OHS information from suppliers for the purchase or hire of plant and equipment

5. DESIGN

The Project Safety Plan shall clearly document how it will address each of the following (where applicable due to the project scope and requirements defined within the contract):

Verifying design compliance with OHS legislative requirements

Designing and reviewing designs to identify, assess and control OHS risks during the whole life cycle of the designed asset / product

Reviewing and approving design changes

6. RISK MANAGEMENT


The method to identify OHS hazards, assessing risks and developing / implementing appropriate controls

Managing OHS incidents, illness/injury and emergencies

Developing and implementing safe work method statements

Development and communicating site safety rules

The Project Safety Plan includes:

A documented Hazard identification and risk analysis for all works associated with the project.

Work Method Statements or equivalent for all activities identified in the hazard identification and risk assessment as “significant risk and requires administrative control measures”

Work Method Statements, JSEA’s or equivalent, (which meet the intent of NSW WorkCover pro-forma for writing Work Method Statements) for all activities identified in the hazard identification and risk assessment as “significant risk and requires administrative control measures''

A process for conducting of daily on-site pre-commencement hazard checks which ensure Work Method Statements are relevant to the work and conditions

A process to ensure that all service providers have appropriate risk assessment and risk management processes in place

Processes to ensure that an on-site risk assessment is carried out for emergency or unplanned activities

7. TRAINING


Identifying the training needs of management, supervisors and workers


Able to clearly demonstrate the implementation and ongoing management of the CRC Supervisor Competency Requirements

Providing OHS induction training, task training and refresher training to site personnel and visitors

Providing training in emergency procedures

Keeping appropriate records of OHS training

Providing training for site/contract specific safety rules and requirements

Providing specific training to conform with other OHS legislative requirements

Providing evidence of training and verification of operator competency for plant and equipment (note: not all plant and equipment is covered by a national certification system i.e. National Certificate of Competency.

8. INSPECTION, TESTING and SERVICING

The Project Safety Plan shall clearly document (procedures, registers and forms) for Inspection, Testing and (where appropriate) Servicing of the following:

Incoming materials, plant and equipment (purchased or hired)

Work site environment monitoring

Hazard and risk control measures

Adherence to Safe Work Methods and site safety rules

Access and egress

Protective measures

Electrical safety

Plant and equipment

Keeping appropriate records of inspections, tests and servicing

The Project Safety Plan includes: Inspection, testing and servicing plans for the project.

Requirements for the contractor’s service providers (sub-contractors) to provide inspection, testing and servicing plans when they deliver services on the project.

9. INCIDENT MANAGEMENT and CORRECTIVE ACTION


Reporting and investigating incidents and injury / illness (internally and to Sydney Water)

Implementing corrective actions, managing and monitoring incidents of non-compliance/ corrective actions

Quarantining and disposal of non-conforming materials and substances

Monitoring the status and keeping records of corrective actions

Implementing injury management and return to work plans


Implementing accident and emergency procedures, including first aid facilities and how these are communicated

The Project Safety Plan documents how OHS incident management and corrective actions will be managed where the project is conducted at multiple sites (where appropriate) including:

OHS roles and responsibilities

Consideration of site specific OHS issues and hazards

OHS inspection and review requirements

Induction requirements

Where appropriate to the nature and duration of the work and the site, the Plan includes:

Site Safety Rules which (where appropriate), are integrated with SW operating procedures, Site Safety Rules and Permit to Work Certificates

Agreed protocols for safe interaction between the Contractor and other persons who may enter the contractor’s site during the work (e.g. other Contractors / service providers, SW personnel, SW agents and visitors).

Separate site-specific safety plans for separate sites

Who will be available (both during and outside normal working hours) to prevent, prepare for, respond to and recover from incidents

Procedures for contacting these person(s) and how these are communicated

10. HANDLING, STORAGE, PACKAGING and DELIVERY


Verification that persons engaged in hazardous processes are appropriately licensed and competent

Checking that hazardous substances are appropriately labeled and accompanied by Material Safety Data Sheets

Safe handling, storage, use and disposal of products, including hazardous substances/ materials and dangerous goods

Assessment and control of manual handling risks

Compliance with relevant regulations, standards and codes for the storage and handling hazardous substances/ materials and dangerous goods

11. INTERNAL REVIEWS


Conducting regular systematic reviews of the plan and its implementation

Identifying and communicating to appropriate persons any OHS system deficiencies found

Effective implementation of corrective actions


12. OHS RECORDS


Controlling, approving, disseminating, withdrawing, storing and disposing of OHS documents, data and records for the project

Training and induction

Skills, competencies and licenses

OHS meeting minutes

OHS audit reports

Internal OHS reviews

OHS design reviews

Hazard identification and risk assessment reports

Incident / injury / illness reports

Incident / injury / illness investigations

Injury / illness statistics

Corrective actions

Personal protective equipment issued

Hazardous substances used

Inspection and test reports

Plant and electrical equipment used

Servicing records (where relevant)

Work permits issued

Tool box meetings


APPENDIX OH-03 WORK METHOD STATEMENTS

Work Method Statements are required for all activities identified as having a significant safety risk. A Work Method Statement ("WMS") shall include the following elements:

• A description of the work

• Identification of potential hazards associated with the work

• The actual step by step sequence involved in doing the work (may reference Standard Operating Procedures (SOP) and safety related process steps eg inductions, pre-commencement hazard checks, communication protocols, isolation hold points etc)

• The foreseeable hazards and risks for each step listed

• The safety controls that will be in place to minimise these hazards

• All precautions to be taken to protect health and safety

• All health and safety instructions to be given to employees involved with the work

• The names and qualifications of those who will supervise the work

• The names and qualifications of those who will inspect and approve work areas, work methods, protective measures, plant equipment and power tools

• Description of what training is to be given to those doing the work

• The names and qualifications of those responsible for training workers in the requirements of the work method statements

• Identification of health and safety related standards or codes applicable to the work, and where these are kept

• Identification of the plant and equipment that will most likely be used on the project

• Details of inspection and maintenance checks that will or have been carried out on the equipment


APPENDIX OH-04 GUIDELINES FOR SYDNEY WATER CONTRACT OR OHS INDUCTION

All Sydney Water Contractors, Sub-Contractors and their employees must be properly inducted before commencing work on any Sydney Water site or project. Specific responsibilities for delivery of inductions are outlined below. The Contractor’s OHS induction responsibilities shall be developed from these guidelines and incorporated in the Project Safety Plan. The following guidelines provide an outline of the content of inductions to be delivered to all persons working on Sydney Water contracts and the responsibilities for delivery of different induction components. They also outline the requirements for the issue of a Sydney Water Induction Pass / Passport. OH-04.1 Sydney Water Contractor Safety Induction Pr ocess

The Sydney Water Contractor Induction Process consists of three components as follows: • Sydney Water General Safety Induction

• Sydney Water Site Induction (manned and unmanned sites)

• Contractor’s Project Induction These three components of OHS induction relate to work on Sydney Water projects and/or sites and are additional to the construction safety induction requirements of the NSW OHS Regulation 2011 for projects or site activity involving construction work. Delivery of Sydney Water’s Contractor Safety Induction modules in no way relieves employers or Contractors of their obligations under this Regulation. OH-04.2 Sydney Water General Safety Induction

All Contractors, Sub-Contractors and their employees must receive a Sydney Water General Safety Induction. Sydney Water will provide a General Safety Induction to the Contractor and his nominated key representatives at the Kick-off meeting. Printed copies of the Sydney Water General Safety Induction will be provided to the Contractor at this time. The Contractor shall incorporate the Sydney Water General Safety Induction content into its Project Induction for its employees and Sub-Contractors.

OH-04.3 Site Induction

All Contractors, Sub-Contractors and their employees shall receive a Site Induction before they commence work on any Sydney Water site or project. The Site Induction for the Contractor and his nominated representatives will be conducted by Sydney Water at the Kick-off meeting, or at another time as agreed.

• The Site induction shall be delivered as follows: (a) Where the site is a manned Sydney Water site , the Site Induction for the Contractor

and all Sub-Contractors and their employees will generally be conducted by the Sydney Water site owner or his/her representative. In some cases, by agreement with the site owner, this responsibility for induction may be delegated to the Contractor. The Contractor shall ensure all employees and Sub-Contractors have received a Site Induction before they commence work on site.


(b) Where the site is an unmanned Sydney Water site , the Site Induction for the

Contractor and nominated representatives will be conducted in the first instance by Sydney Water at the kick-off meeting. A copy of the Site Induction content will be provided by Sydney Water to the Contractor. The Contractor shall incorporate this content into its Project Induction for its employees and sub-Contractors. Only Contractor's personnel who have been Inducted by a Sydney Water representative may pass on the content of the Site Induction to other Contractor employees and Sub--Contractors. The Contractor shall ensure all its employees and Sub-Contractors receive the Site Induction material, as part of the Contractor's Project Induction, before they commence work on site.

The Site Induction for unmanned sites may include a visit to at least one such site. (c) Where the site is not under the control of Sydney W ater (eg. a greenfield

construction site) appropriate site induction shall be prepared and delivered by the person who has overall responsibility for and control of the site. This will generally be the Contractor.

For the purpose of these induction guidelines the following definitions apply: 1 a 'manned' Sydney Water site is an asset, facility or building where Sydney Water staff

or their agents are on site on a full time basis (eg. most sewage treatment plants, office buildings, depots etc). Sites which, although unmanned at times, would always have Sydney Water staff on site when a Contractor is working there (eg some smaller sewage treatment plants) are also 'manned sites' for the purpose of these guidelines.

2 an 'unmanned' Sydney Water site is an asset, facility or building where Sydney Water

staff or agents responsible for the management of the site are not present on a full time basis (eg pipelines, valve chambers, sewer pumping stations, water pumping stations, reservoirs etc). Where a Sydney Water asset is located on the same grounds as a depot housing a work team unrelated to the management of that asset (eg a reservoir in the same grounds as a maintenance depot) the asset is an 'unmanned site' for the purposes of these guidelines.

3 a site 'not under the control of Sydney Water' is a site where the Contractor or a party

other than Sydney Water has management responsibility for the site and there is no Sydney Water asset, facility or building within the site perimeter (eg a greenfield construction site, a national park, the ocean or other locations).**

OH-04.4 Contractor’s Project Induction

(a) The Contractor shall ensure that all its employees and Sub-Contractors have received

a Project Induction before they commence work.

The Project Induction will be tailored to the project and work activities and detailed in the agreed Project Safety Plan. The Project Induction will include as a minimum:

• Project Safety Plan key contents • Work Method Statements relevant to the project

• Codes of Practice applicable to the project

• Sydney Water General Safety Induction content (as provided by Sydney Water to the Contractor) for those employees and Sub-Contractors who did not attend the kick-off meeting


• Site Induction material if applicable (as provided by Sydney Water to the Contractor) for those employees and Sub-Contractors who did not attend the kick-off meeting.

(b) The Contractor shall deliver a suitably modified Project Induction to any Sydney Water

representative requiring access to the work site other than as an accompanied visitor. •

OH-04.5 Induction Records

The Contractor shall keep records of all inductions received by the Contractor, the Contractor’s employees and Sub-Contractors. Specific inductions received by each individual shall also be recorded in each individual's Sydney Water Induction Passport or Pass (refer Sydney Water Contractor Induction Passport System below).

• Records of employee inductions shall be made available by the Contractor when requested by Sydney Water.

OH-04.6 Sydney Water Contractor Induction Pass / Pa ssport System

OH-04.6.1 Induction Passes / Passports

The Sydney Water Induction Pass is a single card used to record the individual’s personal details and indicating which types of inductions he/she has received. It is valid for a specific project only. The SWC Induction Passport is a booklet containing the individual’s personal details and signed pages indicating which types of inductions he/she has received and the current validity of those inductions. The Induction Passport allows transportability of some types of induction between projects (eg Sydney Water General Safety Inductions and Manned Site Inductions), within the period of validity. The Contractor and all his employees and Sub--Contractors must carry their Induction Pass / Passport in person with proof of identity eg. a driver’s licence, at all times while working on any Sydney Water site or project.

OH-04.6.2 Issue of Passes / Passports

A Sydney Water Induction Pass or Passport will be issued to the Contractor, the Contractor’s employees or a Sub--Contractors the first time they are inducted to a Sydney Water project. A Sydney Water Induction Pass or Passport may be issued by Sydney Water or the Contractor. Sydney Water will provide the Contractor with sufficient blank Induction Passes / Passports for issue to all employees and Sub--Contractors it inducts. After each induction the appropriate sections of the Pass or Passport will be filled in and signed by the person giving the induction and signed by the person being inducted. OH-04.6.3 Validity of inductions


The validity period for any induction type will be determined by Sydney Water generally as follows, but in any case shall not exceed one year. • Sydney Water General Safety Induction is valid for 12 months .

• Sydney Water Site Inductions are generally valid for 12 months , except for unmanned site inductions which may be valid only for the duration of the project.

• The Contractor’s Project Induction is valid for the duration of the project only, subject to agreed extensions of time.

• The validity period for each induction type delivered will be entered on the Induction Record page at the time of induction. Each type of induction must be renewed at the end of its validity period as shown in the Pass / Passport. The Contractor shall ensure that the Passes / Passports of all employees and Sub-Contractors are maintained valid.


APPENDIX OH-05 CONTRACTOR OHS PERFORMANCE REPORT

n) Contract Name: o) Report for the month of:

p) Contract Number: q) Prepared by:

r) Contractor: s) Date:

t) 1. Performance Indicators u)

v) w) Current Month

x) Financial Year to Date

y) Total to date on contract

z) Details reported to Sydney Water during month? (Yes/No)

Lost Time Injuries (5 working days & over)

Lost Time Injuries (1-4 working days)

Total No. of Days Lost to above LTI’s

Medical Treatment Injuries

First Aid Injuries

Near Misses

Notifiable Occurrences reported to WorkCover

Property Damage

Accident Reports to WorkCover*

Improvement Notices from WorkCover

Prohibition Notices from WorkCover

Fines from WorkCover

Workplace Inspections Planned

Workplace Inspections Carried Out

**Total hours worked by Head Contractor

**Total hours worked – major subcontractor #1

(Name):


(Name):


(Name):

**Total Hours Worked by sub-contractor/s

aa)

bb) 2. Details of First Aid Injuries During Month*

cc) Name dd) Date ee) Injury Description ff) Root Cause

gg) 3. OHS Corrective Actions Arising from Contract or’s OHS System

hh) Nature of Corrective / Preventive Action

ii) Due Date

jj) Open or closed

kk) Source

ll) Comments


mm) 4. OHS Inspections/Audits: Comments/Outcomes

nn) 5. Comments On OHS Performance oo) pp) qq)

rr) 6. Date of last review of Contractor’s Project Safety Plan

ss) / /

tt) 7. Contractor’s Representative (Name / Signatur e / Date):

uu)

vv) 8. Sydney Water Project Manager:

ww) xx) Notes:

Date of last review of Project Manager’s Safety Pla n

/ /

Contractor OHS Performance Report complete and

yy) TO BE SENT TO ……………………….………….WITHIN … WORKING DAYS AFTER END OF MONTH.

* Details of all other incidents should have been reported to the Sydney Water Project Manager within 24 hours, and immediately for significant incidents (Lost Time Injuries, serious near misses, WorkCover events or incidents notifiable to WorkCover).

** Hours worked should include all hours of work which contributed to the project. It should include the hours of work of designers and interim service providers (consultants), which were spent on the project. This work may have been off site or on site.

NOTE FOR PROJECT MANAGERS

This form should be discussed with the Contractor at monthly project meetings. A copy should be sent to the Project Managers' Divisional OHS Management Team immediately upon receipt from the Contractor. The Project Manager will record receipt of this form in the FMIS Contractor Performance module on a monthly basis.


OHS ATTACHMENTS

1. Permit to Work 2. HSP01-Confined Space Entry 3. HSP 005- Noise 4. HSP025- Hazardous Substances 5. HSP030- Incident Investigation 6. HSP49-Lockout Tag out 7. HSP 0003- Incident Notification 8. HSP 014- HIDRA 9. HIDRA Template 10. HSP026- Control of Hot work 11. HSP 041- First Aid management 12. HSP 050- Manual Handling 13. HSP 064- Electrical Safety 14. HSP 0070- Flow Management and Isolation 15. HSP0073- Asbestos Management 16. HSP053- Excavation Safety 17. HSP052- Fall Prevention 18. HSP-0072- Mobile Plant & Equipment 19. HSP 051 Site Control and Traffic Management 20. HSP0074- Water Management 21. HSP0057- Lone Worker 22. HSP071 Protection from UV Radiation 23. HSP0025 Chemical Management 24. HSP058 – Risk Assessment in Design 25. TG0502 Flammable Gas Hazard management 26. TG0502.01 Flammable Gas Hazard 27. TE100E, Automation and SCADA standards, Instrumentation & Control Manual and Telemetry Operations Group requirements Refer to Schedule 9 of the Delivery Contractors Col laborative Framework Agreement for all other required Sydney Water Policies and Pr ocedures. All documents listed above can be viewed via iConnect.

END OF OHS APPENDICES ________________________

NETWORK AND FACILITY RENEWALS PROGRAM WORKS PACKAGE RFT – PART D: GENERAL SPECIFICATION

PMSP-QA-D-005 REV-8 of 80 25 August 2015

ENVIRONMENTAL MANAGEMENT APPENDICES

Refer to Sydney Water’s Environmental Management System Procedure SWEMS0015 and the GS-03 clauses for detailed requirements.

APPENDIX EM-01 LEGAL AND OTHER REQUIREMENTS – PLANN ING APPROVAL DOCUMENTS

As per clause GS 03..02.02 please refer to Part C “Scope Document ” of the Works Package RFT document for a copy of the Planning Approval Documents (eg. REF, EDI)

APPENDIX EM-02 PROJECT ENVIRONMENTAL RISK ASSESSMEN T METHODOLOGY AND ENVIRONMENTAL WORK METHOD STATEMENT – TEMPLATE

Refer to SWEMS0015.09 OC Environmental Work Method Statement on iConnect http://nt032pdmnotes.swc/BMIS/SWDOCCONTROL.NSF/ALLACTIVE/SWEMS0015.09/$FIL E/SWEMS0015.09.DOC?OPENELEMENT

APPENDIX EM-03 CONTRACTOR ENVIRONMENTAL PERFORMANCE REPORT – TEMPLATE

Refer to SWEMS0015.07 OC Contractor Environmental Performance Template on iConnect http://nt032pdmnotes.swc/BMIS/SWDOCCONTROL.NSF/ALLACTIVE/SWEMS0015.07/$FILE/SWEMS0015.07.XLS?OPENELEMENT

APPENDIX EM-O4 WASTE MINIMISATION PRINCIPALS - TEMP LATE

Refer to SWEMS0040 Waste minimisation checklist on iConnect http://nt032pdmnotes.swc/BMIS/SWDocControl.nsf/AllActive/SWEMS0040.02/$File/SWEMS 0040.02.doc?OpenElement



APPENDIX EM-05 ENVIRONMENTAL MANAGEMENT CONTROLS GU IDELINE

Purpose The purpose of this guideline is to provide assistance to the Contractor in the preparation of the Contractor’s EMP. It is not comprehensive or prescriptive and contains only examples of environmental management controls. The Contractor shall tailor its environmental management controls to ensure they are project and/or Site specific. Environmental Aspects and Control Measures Water Management The aim of water management is to ensure that no deterioration in water quality occurs within groundwater supplies and surface water bodies during construction. It also aims to ensure water conservation measures are in place. Examples of the environmental control measures are: • Ensure routine inspections and maintenance of equipment to prevent spills and release of

noxious emissions • Ensure appropriate bunding of chemicals and fuels to prevent spillage • Install appropriate drainage infrastructure to prevent the transfer of pollutants into natural

waterways • Install gross pollutant traps at stormwater outlets in consultation with asset owner • Install an oil-water separator and connecting with fuel and chemicals bunds to prevent

water and soil pollution • Use less toxic products or biodegradable products where a suitable alternative exists, eg

biodegradable rock-drill oil • Install environmental measures to prevent contaminated material or product from

leaching or flowing into groundwater and waterways • Dispose of waste product that cannot be recycled to a licensed landfill that can accept the

given product • Develop a dewatering procedure to appropriately test, treat and dispose of collected

water on the construction site Erosion and Sediment Control The aim of erosion and sediment control is to prevent the displacement of soils. This is important, as the top layer of soil containing the growing medium may be lost along with valuable native seed stock. A site may become unworkable or inaccessible and displaced sediment may choke waterways and stormwater pipes and transfer harmful substances and nutrients in bushland, creeks, lakes, estuaries, lagoons or beaches. The effectiveness, maintenance of erosion and sediment controls may include but is not limited to: sedimentation basins; site grading; catch drains; diversion drains; pipes and banks; silt fences; geotextile materials; energy dissipaters, perforated riser type sedimentation basin discharge pipes, sedimentation basin baffles, non-erodible spillways, sedimentation basin flocculants and soil stabilisation measures. Soil stabilisation may also include the use of temporary vegetation, temporary covers, mulch mats and hydro mulching so as to ensure there is no soil loss to the surrounding area. Examples of the environmental control measures are: • Prepare an erosion and sedimentation control diagram for site(s)



• Locate all stockpiles away from trafficked areas and ensure that they are not located in drainage lines, stormwater drains or watercourses.

• Install silt fences around the low side of stockpiles to prevent erosion and loss of material. Flooding and Hydrology Management The aim of flooding and hydrology management is to reduce the impacts of flooding on the project by minimising the ingress of flood waters into the system. An example of an environmental control measure is: • Locate fuel storage sites a minimum of 0.3m above the 100-year flood level. Flora and Fauna Management The aim of flora and fauna management is to ensure that flora and fauna species are identified and protected during construction. It aims to ensure that native wildlife of Australia are conserved in their natural habitats and able to continue to function within their ecosystems. Native environments in Australia are adapted to dry conditions and low-nutrient soils and as such development needs to ensure local conditions are maintained. Examples of the environmental control measures are: • Vegetation clearing only after approval by an Environmental Representative and/or the

Principal • Erect protective fencing around protected trees or bushland, • Install sediment control and tag significant plant species • Machine work corridors in areas of native vegetation shall be no greater than 5m wide. • All tree pruning is to be undertaken by qualified arborists. • Cover open trenches or install fencing at night to prevent animals becoming trapped. • Fill trenches immediately after the pipe has been laid to ensure fauna can not be trapped

in the trench • Relocate a work site so as to: minimise disturbance of bushland; or to maintain a wildlife

corridor; or prevent a hanging swamp being drained, etc. • Ensure a buffer zone is kept between construction works and bushland • Increase or position erosion and sediment controls to protect neighbouring bushland or

waterways • no operation of heavy equipment, ie manual operation only of equipment in bushland to

minimise injury to wildlife and minimise bushland disturbance • Stockpile stores or supplies away from waterways and bushland to prevent

encroachment or potential loss of load • Cover trenches to minimise risk of animals becoming trapped • Collect native seed stock from area prior to clearing • Revegetation of areas with native plants from local native seed stock • Stockpile topsoil and weed-free native vegetation, then returning topsoil and mulched

native vegetation to site • Prevent the introduction or spread of weed species by avoiding introducing fill to a site,

washing equipment and machinery before leaving a site and entering a new site, and using a native mulch for regeneration works

Visual, Landscaping and Rehabilitation Management The aim of visual, landscaping and rehabilitation is to restore all disturbed areas to as near as possible their original condition and as soon as practicable and to ensure that sufficient visual



screening is implemented. Plant species of local origin shall be used for landscaping disturbed sites. A weed control program should also be developed if necessary. Examples of the environmental control measures are: • All trenches on road shall be restored progressively as construction proceeds. • Landscaping and structures on private properties shall be restored to a condition that is

acceptable to the owner to at least the standard prior to construction. • Branches removed from areas to be excavated shall be used in restoration of native bush

areas as brush matting. Heritage Management - Aboriginal and Non-Aboriginal The aim of aboriginal and non-aboriginal heritage management is to ensure that any Aboriginal and non-aboriginal heritage items are identified and protected during construction. Examples of environmental control measures are: • Field surveys are to be carried out with representatives of local Aboriginal groups prior to

construction. • If any Aboriginal site or relic is unearthed or uncovered works shall cease immediately

and the NPWS shall be consulted prior to recommencement of works. • Hand trenching techniques shall be used in the vicinity of heritage items identified in the

EIS/REF. Noise and Vibration Management The aim of noise and vibration management is to minimise impacts on local residents. This should be done by minimising exposure of residences to noise and vibration, and carefully positioning construction equipment wherever possible to minimise noise exposure. Examples of the environmental control measures are: • Restrict noisy activities such as rock-hammering and concrete cutting to 8:00 am to 12:00

pm and 2:00 pm to 5:00 pm • Fit all mobile plant / equipment used on site with residential type silencers. • Provide noise barriers/earth mounds at sensitive locations, affected dwellings on in close

proximity to plant and equipment • Install silencers upgraded mufflers, acoustic louvres on radiator grills on equipment, and

enclosure of engine compartments • upgrading noise controls on extraction fans, conveyors, etc. • Ensure all equipment purchased or contracted on site compiles with the Australian

Standard for that equipment by undertaking noise testing prior to use on site • Minimise hours of operation including truck deliveries to prevent public nuisance • Suspend drilling or tunnelling operations until sufficient distance from affected properties,

ie over weekends and after hours • Notify community when noisy construction activity is to commence and finish • Install noise barriers in construction compounds or around noisy equipment • Line hopper or weigh bins of concrete batchers with wear resistant rubber to minimise

noise • Minimise regenerative noise and vibration, ie in Tunnel Boring Machine (TBM) operation

by reducing forward pressure or changing cutter types • Undertake dilapidation surveys of potentially effected properties prior to commencing

works and after completion of works, if required. Traffic and Access Management



The aim of traffic and access management is to ensure that existing road conditions are maintained as practicable, to minimise traffic disruptions and that construction activities provide safe and convenient access to local roads. Examples of the environmental control measures are: • All property owners are to be notified in writing at least two weeks prior to work

commencing, of the intention to enter a property for survey or pipeline installation purposes.

• Trucking movements in the vicinity of schools during school terms shall be limited to the hours of 10:00 am to 3:00 pm to avoid sensitive traffic. (eg. School and commuter traffic)

• Install safety barriers between the excavation & roadway where the excavation is within 6m of road edge

• Encourage prefabrication or assembly off site • Have heavy vehicles follow a designated route that is agreed to with local councils • Provide suppliers with a traffic specification to ensure hours of operation and designated

route are conformed to • Employ traffic controller(s) to control traffic flows, reduce public nuisance and prevent

accident or injury • Minimise vehicle movements during ‘pick up’ and ‘drop off’ times at local school, if

proximate to construction traffic route • Apply speed restrictions for construction vehicles on local roadways to prevent accidents

or injury to wildlife in bushland areas • Minimise construction associated parking in local residential streets • Implement car-pooling and provide a transport service for shift workers to minimise

vehicle usage. Air Quality Management The aim of air quality management is to ensure that no deterioration in air quality occurs adjacent to construction sites. It aims to minimise dust creation, avoid use of ozone depleting substances, minimise impacts of exhaust emissions and have no odour impacts as a result of construction activities. Examples of the environmental control measures are listed below: • Use a water tanker to suppress dust on site during construction • Ensure trafficable areas are clearly defined in off road areas to prevent unnecessary

vehicle movement and surface disturbance. • If stockpiles are to be left for extended period, they should be seeded to stabilise the

surface or stockpile shall be covered. • Use low volatile organic compound (VOC) paints • Use low toxic adhesives • Eliminate where possible use of hydrochlorofluocarbons, HFC and CFCs; • Use cleaner fuel technologies where possible • Ensure vehicles and equipment are emissions tested to ensure no visible smoke (i.e. for

longer than 10 seconds) • Emission test all equipment and vehicles prior to use on site • Incorporate low energy demand into the construction design phase • Implement measures to minimise dust generation, such as compacting trafficable areas,

temporarily sealing haulage or frequently used unsealed roadways, using a water cart to suppress dust, installing an irrigation system for stockpile management, etc



• Implement measures to minimise odour emissions from sewage sources • Install site screening to minimise dust transfer. Contaminated Soil Management The aim of contaminated soil management is to ensure that contaminated soils encountered during construction are appropriately contained and disposed of so as to minimise environmental impact. Acid Sulphate Soil Management The aim of acid sulphate soil management is to ensure that acid sulphates soils encountered during construction are appropriately contained and managed so as to minimise environmental impact. Waste and Resources Management The aim of waste and resources management is to avoid and reduce waste generation and re-use and/or recycle waste when possible. Examples of the environmental control measures are: Waste Management • Provide clearly marked waste segregation bins/skips with appropriate colour coding to

encourage compliance. This may include: concrete and cement, paving materials, timber, steel, electricals (lead copper, zinc), glass, plastic, paper products, etc.

• Ensure suppliers pick up packaging for recycling or reuse, eg pallets • Encourage suppliers to use sustainable/ recyclable packaging, eg metal strapping instead

of shrink Wrap, paper packaging as opposed to plastic, shredded paper as opposed to foam

• Develop a procedure for managing liquid and hazardous waste • Testing of excavated material for contamination before disposal • Ensure clear segregation of clean material or fill from contaminated fill or materials • Avoiding import of fill material by backfilling site with stockpiled excavated material • Ensure no green fill waste, top soil, tyres, steel, petroleum products or containers are sent

to landfill, but recycled by supplier, recovery centres or councils • Screening and crushing concrete waste for reuse • Use waste contractors that differentiate recycled and landfilled waste in their invoicing

and provide volumes and weight for accurate waste reporting • Appointing person(s) to monitor waste management, segregation and supervise

subcontractors • Ensure waste minimisation strategies and reporting requirements are incorporated into

subcontractor contracts • Disposing all waste that cannot be recycled at an appropriate EPA licensed or Council

approved waste facility. • Disposing cleared trees by saw milling the suitable logs and wood chipping the branches

and roots. Place large capacity steel bins on-site for collection of scrap metal to be emptied at regular intervals by a licensed recycling sub-contractor

Resource Management • Use recycled products or a suitable substitute where they exist (i.e. recycled concrete,

crusher dust for pipe bedding, and fly ash as a substitute for sand in concrete) • Use recycled or plantation timbers in preference to hardwoods



• Purchase products or selling left over stock using a reuse resource service (i.e. free listing on the ARR network, ph: 02 4262-2200)

• Use reusable storage containers and requesting minimal packaging from suppliers • Recover waste and ensuring segregation of recyclable products • Reclaim water from processing using hoppers/containers and reusing (i.e. drilling fluid,

sediment basins, stormwater for dust suppression) • Purchase energy efficient equipment, (i.e. pumps, office equipment, etc) • Purchase ‘green power’ from electricity provider to minimise carbon dioxide emission

contributing to the greenhouse effect • Use products that require minimal energy to produce • Minimise the import of fill material • Use steel where appropriate in preference to aluminium, which has a higher embodied

energy • Purchase low maintenance materials to minimise non-renewable energy demands • Consider the life-cycle of products when purchasing, ie the pollution generated and

resources depleted to extraction, manufacture and produce the product • Minimise the use of PVC, i.e. using PVC free electrical cabling, and other PVC

alternatives such as: vitreous clay pipes; fibre cement pipes; ductile iron pipes; galvanised steel; and teflon glass coating for fabric shade structures.

• Reporting waste reduction, avoidance and recycling to the Principal (Sydney Water). Energy Management Energy management aims to encourage the conservation and efficient use of energy during construction. Examples of the environmental control measures are: • Use modern equipment and minimise idling times • Purchase of green power for the partial or full supply of energy for the project • Undertake regular energy audits during construction to identify and address energy

wastage. Utilities and Services Management The aim of utilities and services management is to avoid disruption or damage to services. Examples of the environmental control measures are: • Map gas, water, telecommunication and electricity services and other underground

services • Alter and pay for any existing utilities to be moved as necessary • Advise local residents and businesses on any disruptions to services. Hazards and Risk Management The aim of hazards and risk management is to avoid potential human health and environmental effects from exposure to fuels and hazardous chemicals. It also aims to minimise potential for workplace accidents related to works. Examples of the environmental control measures are: • Minimise chemicals and fuel stored on site. • Store fuels and chemicals in bunded areas. • All work sites are to have spill kits. • Prepare bushfire prevention procedures for works located in urban and bushland non-

residential areas.



Chemicals, Dangerous Goods and Other Potential Cont aminants The use, storage, handling and transport of any chemicals or dangerous goods shall be in accordance with the OH &S Act and Regulation, the manufacturers instruction and the Materials Safety Data Sheets (MSDS). Examples of the environmental control measures are: • Refuelling or maintenance of any plant or equipment or any other activity that may result

in fuel, chemicals or lubricants is to be confined to a bunded area to prevent spillage or escape via drains that lead to waterways.

• Refuelling operations must not be left unattended while in progress and containment and spill management equipment must be kept available and accessible.

• Bunding and spill management must be in accordance with relevant legislation, Australian Standards and DECC Guidelines.



APPENDIX EM-06 CONTRACTOR’S KEY PERFORMANCE INDICAT ORS

Refer to DC KRA 5. Environment requirements referred to in the Delivery Contractors

Collaborative Framework Agreement

END OF ENVIRONMENTAL APPENDICES ________________________

QA D 005 General Specification

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