Q1 What functions do your applications perform? Select all ......Adhearsion Usage Survey v2 1 / 23...

AdhearsionUsageSurveyv2

1/23

33.33% 5

73.33% 11

40% 6

80% 12

40% 6

13.33% 2

26.67% 4

66.67% 10

33.33% 5

80% 12

26.67% 4

Q1Whatfunctionsdoyourapplicationsperform?Selectallthatapply.

Answered:15 Skipped:0

StaticIVR

DynamicIVR

Callqueueing

Indiv idualoutbound...

Massoutboundcalling...

Callscreening

Simplerouting(hard-coded...

Dynamicrouting...

Screenpops

Callrecording(monitoring...

Voicemail

0% 20% 40% 60% 80% 100%

AnswerChoices Responses

Static IVR

DynamicIVR

Callqueueing

Individualoutboundcall ing(c lick2call,etc)

Massoutboundcall ing(Predictivediall ing,etc)

Callscreening

Simplerouting(hard-codedrules)

Dynamicrouting(databasequeries,devicestatus,etc)

Screenpops

Callrecording(monitoringpurposes,etc)

Voicemail


2/23

TotalRespondents:15

# Other(pleasespecify) Date

1 Blacklists,calender 2/1/20143:17AM

2 WebServiceforAsterisk 1/22/20142:29PM


3/23

45.45% 5

54.55% 6

9.09% 1

36.36% 4

Q2Whatcore-candidatefeaturesaremostimportanttoyou?Selectallthatapply.


TotalRespondents:11


1 Agentqueueshandling 2/27/201411:56AM

Internationalization(both...

MixerAPI(lowlevel,used...

ImprovedIM/SMSsupport

DeclarativeIVR...

0% 20% 40% 60% 80% 100%


Internationalization(bothaudiofi leandTTS)

MixerAPI(lowlevel,usedtobuildaconferencingapplication)

ImprovedIM/SMSsupport

DeclarativeIVRbuilding-blocks


4/23

35.71% 5

92.86% 13

78.57% 11

42.86% 6

92.86% 13

42.86% 6

Q3WhatdoyouthinkisthebestelementaboutAdhearsion?Selectallthatapply.


TotalRespondents:14


1 It'sinternaldesign 1/23/20149:36AM

2 Thesystemarchitectureandcodebaseisfantastic 1/22/201411:51PM

Documentation

Supportivecommunity

It’sfree!

Cross-VoIP-platformsupport

IntegrationwithRuby...

Reusableplugins

0% 20% 40% 60% 80% 100%


Documentation

Supportivecommunity

It’sfree!

Cross-VoIP-platformsupport

IntegrationwithRubyecosystem

Reusableplugins


5/23

37.50% 3

37.50% 3

25% 2

25% 2

25% 2

Q4WhatdoyouthinkistheworstelementaboutAdhearsion?Selectallthatapply.


TotalRespondents:8


1 Performance(whichisactuallygreatonJRuby,butJRubyishardertomanage/warm-up) 1/30/20144:24PM

Documentation

Quantityoffeatures

APIclarity

Performance

Lackofhigh-level...

0% 20% 40% 60% 80% 100%


Documentation

Quantityoffeatures

APIc larity

Performance

Lackofhigh-levelconstructs(voicemail,queues,conferencing,webinterface,etc)


6/23

73.33% 11

60% 9

0% 0

Q5WhichVoIPplatformsareyoutargetingforcurrent/futureAdhearsionprojects?

Selectallthatapply.Answered:15 Skipped:0

TotalRespondents:15


Therearenoresponses.

Asterisk

FreeSWITCH

VoxeoPRISM

0% 20% 40% 60% 80% 100%


Asterisk

FreeSWITCH

VoxeoPRISM


7/23

6 24 4

2 11 7

1 1 2

28 85 3

0 0 1

0 0 1

1 8 6

0 0 1

1 1 1

0 0 1

Q6HowmanyofyourAdhearsionapplicationsarerunningonthefollowing

VoIPplatforms?Answered:14 Skipped:1

TotalRespondents:14

Asterisk<1.8

Asterisk1.8

Asterisk10

Asterisk11

Asterisk12

Asteriskpre-release

FreeSWITCH

VoxeoPRISM

TropoScripting

Other

0 50

AnswerChoices AverageNumber TotalNumber Responses

Asterisk<1.8

Asterisk1.8

Asterisk10

Asterisk11

Asterisk12

Asteriskpre-release

FreeSWITCH

VoxeoPRISM

TropoScripting

Other


8/23

# Asterisk<1.8 Date

1 2 2/1/20143:18AM

2 1 1/22/20143:30PM

3 20 1/22/20142:30PM

4 1 1/22/20141:50PM

# Asterisk1.8 Date

1 1 2/27/201411:58AM

2 1 2/27/201410:19AM

3 2 2/3/20145:04AM

4 2 2/1/20143:18AM

5 1 1/30/20145:20PM

6 2 1/30/20144:24PM

7 2 1/22/20141:50PM

# Asterisk10 Date

1 1 2/28/20147:15PM

2 0 1/22/20141:50PM

# Asterisk11 Date

1 1 2/27/201411:58AM

2 80 1/22/20142:30PM

3 4 1/22/20141:50PM

# Asterisk12 Date

1 0 1/22/20141:50PM

# Asteriskpre-release Date

1 0 1/22/20141:50PM

# FreeSWITCH Date

1 1 2/28/20147:15PM

2 1 2/6/20146:29AM

3 1 1/23/20149:37AM

4 2 1/22/201411:53PM

5 1 1/22/20141:50PM

6 2 1/22/20141:50PM

# VoxeoPRISM Date

1 0 1/22/20141:50PM

# TropoScripting Date

1 1 1/22/20141:50PM

# Other Date

1 0 1/22/20141:50PM


9/23

2 2 1

20 20 1

13 93 7

1 7 6

1 5 4

2 2 1

0 0 0

1 1 1

Q7HowmanyofyourAdhearsionapplicationsarerunninginproductionon

eachofthefollowingRubyimplementations?(blanksimply0orN/A)


TotalRespondents:14

# CRuby(MRI/YARV)1.8 Date

1 2 2/1/20143:18AM

# CRuby(MRI/YARV)1.9.2 Date

1 20 1/22/20142:30PM


1 1 2/28/20147:15PM

CRuby(MRI/YARV)1.8

CRuby(MRI/YARV)...

CRuby(MRI/YARV)...

CRuby(MRI/YARV)...

JRuby

Rubinius1.x

Rubinius2.0/master

Other

0 5 10 15 20 25

AnswerChoices AverageNumber TotalNumber Responses

CRuby(MRI/YARV)1.8

CRuby(MRI/YARV)1.9.2



JRuby

Rubinius1.x

Rubinius2.0/master

Other


10/23

2 2 2/1/20143:18AM

3 1 1/30/20145:20PM

4 1 1/30/20144:24PM

5 1 1/22/20143:30PM

6 80 1/22/20142:30PM

7 7 1/22/20141:50PM


1 2 2/27/201411:58AM

2 1 2/27/201410:19AM

3 1 2/6/20146:29AM

4 1 1/22/201411:53PM

5 1 1/22/20141:50PM

6 1 1/22/20141:50PM

# JRuby Date

1 1 2/6/20146:29AM

2 1 1/23/20149:37AM

3 1 1/22/201411:53PM

4 2 1/22/20141:50PM

# Rubinius1.x Date

1 2 2/3/20145:04AM

# Rubinius2.0/master Date


# Other Date

1 1 2/28/20147:15PM


11/23

26.67% 4

20% 3

20% 3

13.33% 2

13.33% 2

6.67% 1

Q8HowmanycallsdoyourAdhearsionapplicationshandleinanaverageday?


Total 15

0-10

11-100

101-1000

1001-10,000

10,001-100,000

100,000+

0% 20% 40% 60% 80% 100%


0-10

11-100

101-1000

1001-10,000

10,001-100,000

100,000+


12/23

20% 3

33.33% 5

13.33% 2

0% 0

33.33% 5

Q9HowmanyinstancesofyourVoIPplatform(Asterisk,FreeSWITCH,etc)do

youruninproduction?Answered:15 Skipped:0

Total 15

1

2-5

6-10

11-20

21+

0% 20% 40% 60% 80% 100%


1

2-5

6-10

11-20

21+


13/23

33.33% 5

60% 9

6.67% 1

0% 0

0% 0

Q10HowmanyinstancesofyourAdhearsionapplicationdoyourunin

production?Answered:15 Skipped:0

Total 15

1

2-5

6-10

11-20

21+

0% 20% 40% 60% 80% 100%


1

2-5

6-10

11-20

21+


14/23

81.82% 9

63.64% 7

9.09% 1

0% 0

0% 0

0% 0

0% 0

0% 0

0% 0

0% 0

Q11WhatotherUIcomponentsdoesyourapplicationstackcontain?Selectallthat

apply.Answered:11 Skipped:4

WebUI(server-side)

WebUI(client-side...

MobileWebUI

Nativemobileapp(iOS)

Nativemobileapp(Android)

Nativemobileapp(Symbian)

Nativemobileapp(Other,...

Desktopapplication...




0% 20% 40% 60% 80% 100%


WebUI(server-side)

WebUI(c lient-side,single-pageJS,etc)

MobileWebUI

Nativemobileapp(iOS)

Nativemobileapp(Android)

Nativemobileapp(Symbian)

Nativemobileapp(Other,pleasespecify)

Desktopapplication(Windows)

Desktopapplication(Mac)

Desktopapplication(Linux)


15/23

0% 0

TotalRespondents:11

Desktopapplication(portable)


16/23

78.57% 11

50% 7

7.14% 1

92.86% 13

21.43% 3

42.86% 6

Q12Whatotherbackendcomponentsdoesyourapplicationstackcontain?Selectall

thatapply.Answered:14 Skipped:1

TotalRespondents:14

HTTPwebserv ice

Messagequeue

Directoryserv ice(LDA...

Database

ASRengine

TTSengine

0% 20% 40% 60% 80% 100%


HTTPwebservice

Messagequeue

Directoryservice(LDAP,etc)

Database

ASRengine

TTSengine


17/23

20% 1

20% 1

20% 1

0% 0

40% 2

60% 3

20% 1

0% 0

20% 1

Q13IfyourapplicationusesaTTSengine,whichdoesituse?Selectallthatapply.


TotalRespondents:5


1 CereProc,runstandaloneinadvance 2/28/20147:18PM

2 NeoSpeech(viaMRCPv1) 1/30/20144:25PM

Flite

Cepstral(v iaAsterisk...

Cepstral(v iaFreeSWITCH...

Cepstral(v iaUniMRCPServer)

Lumenvox(v iaMRCP)

Nuance(v iaMRCP)

NuanceNDev

AT&TSpeechAPI

GoogleTranslate

0% 20% 40% 60% 80% 100%


Flite

Cepstral(viaAsteriskapp_swift)

Cepstral(viaFreeSWITCHmod_cepstral)

Cepstral(viaUniMRCPServer)

Lumenvox(viaMRCP)

Nuance(viaMRCP)

NuanceNDev

AT&TSpeechAPI

GoogleTranslate


18/23

33.33% 1

100% 3

33.33% 1

0% 0

0% 0

Q14IfyourapplicationusesanASRengine,whichdoesituse?Selectallthat

apply.Answered:3 Skipped:12

TotalRespondents:3



Pocketsphinx

Lumenvox(v iaMRCP)

Nuance(v iaMRCP)

NuanceNDev

AT&TSpeechAPI

0% 20% 40% 60% 80% 100%


Pocketsphinx

Lumenvox(viaMRCP)

Nuance(viaMRCP)

NuanceNDev

AT&TSpeechAPI


19/23

Q15Whatisthemainbusinessfunctionoftheorganizationforwhichyouhavedevelopedvoiceapplications?


# Responses Date

1 Debtcollection,bil l payments. 2/28/20147:31PM

2 insurancecomparisonservices 2/27/201412:02PM

3 Automatedsurveys 2/27/201410:20AM

4 conferencesolutions 2/6/20146:32AM

5 bank 2/3/20145:06AM

6 Marketing 1/30/20145:22PM

7 Providingpowerfulautomatedphonetoolstobusinessusers 1/30/20144:29PM

8 TelephonyIndustry 1/23/20149:43AM

9 communicationsproductscompany 1/22/201411:56PM

10 CallCenter 1/22/20142:32PM

11 SupportCenter 1/22/20141:51PM

12 Developingvoiceapplications. 1/22/20141:51PM


20/23

76.92% 10

15.38% 2

7.69% 1

Q16Doyouconsideryourselfprimarilya...Answered:13 Skipped:2

Total 13


1 networkadministrator 2/3/20145:06AM

Rubydeveloper

Telephonydeveloper

Webdeveloper

0% 20% 40% 60% 80% 100%


Rubydeveloper

Telephonydeveloper

Webdeveloper


21/23

Q17Haveyoueverfeltlikeyourimplementationofafeatureinan

Adhearsionapptobe'hacky',difficult,messyorthattheremightotherwisebeawaytheframeworkcouldhelpyou?Please

givedetails.Answered:3 Skipped:12

# Responses Date

1 IhavestrivedtomaintainthehighstandardofcodeinmysubmissionstoAdhearsionanditsrelatedprojectsbutourownbusinesscodetendstobeal ittlelessrefined,primarilyduetotimeconstraintsandlackofmanpower.Forqualityreasons,weprefertheuseofrecordedvoicesoverTTSandalsoprefertorecordlongerpromptswherefewerwouldsuffice;"AndForty-NinePence"asasinglepromptratherthanfourseparateprompts.EventhoughAsterisk(andFreeSWITCH?)cancomposerecordedpromptsfromdigits,neithercanhandletheaboveexampleaswewouldl ike.TheproperwaytohandlethismighthavebeentodosomethingsmartwithRubySpeechorevenRayobutinsteadIjustwrotehelpersformycallcontrollersthatconvertthedigitsintopathsandpassthemtoplay.

2/28/20147:31PM

2 wehavedonepullrequestsforthatkindoffeatures:) 2/27/201412:02PM

3 Oh,yes.Inordertoappropriateimplementourrequirementsforrecordingauser'svoicewithDTMF,hangup,andsilencedetection,neitherAsterisk'sRECORDFILEnorMonitor()weredoingthetrick.Wehaveanastyhackthatinc ludes4Asteriskcommandstogetitright.Perhapsres_rayowil lcometotherescue!=)

1/30/20144:29PM


22/23

28.57% 4

57.14% 8

14.29% 2

0% 0

Q18Pleaseselectalltheappropriatestatementsthatapplyregardingyour

relationshipwithAdhearsion:Answered:14 Skipped:1

Total 14

Iamananonymous...

Iwouldliketobecomemo...

Ithinkouruseof...

Ineedmoresupportint...

0% 20% 40% 60% 80% 100%


Iamananonymousobserver/userofAdhearsionandprefertostayanonymous.

Iwouldl iketobecomemoreactiveinthecommunityandcontributetothisgrowingplatform.

IthinkouruseofAdhearsionisquiteinteresting,andIwouldl ikeforsomeonetocontactmeabouthowwecantellourstorytoothers.

IneedmoresupportintheuseofAdhearsionandwouldl iketrainingormoreinformationonsupportoptions.


23/23

Q20DoyouhaveanythingelseyouwishtotellusaboutAdhearsion?


# Responses Date

1 Keepupthegoodwork!(-;P.S.Wehaven'treallydeployedFSyetbuthopetofinallydoitnextweek.

2/28/20147:31PM

2 greatproject:) 2/27/201412:02PM

3 Awesome! 2/27/201410:20AM

4 Ithinkitoneofmostwellwrittenpieceofsoftwareihaveseeninmycarrier,withaverysupportivecommunity.

2/6/20146:32AM

5 Thanksforadhearsion!Mademylifealoteasier 2/1/20144:06AM

6 Keepupthegoodwork! 1/30/20144:29PM

7 It'sagreatengineeredtool,Ialwaysfindmyselftryingtocatch-uponthedevelopmentprocesstobeabletocollaborate,Ithinkyouguysgofast!

1/23/20149:43AM

8 ithinkitisoneofthebettermanagedopensourceproject.thecommunityisawesome. 1/22/201411:56PM

9 It'samazing,keepupthegoodwork.Meinc luded:) 1/22/20141:51PM

Q1 What functions do your applications perform? Select all ......Adhearsion Usage Survey v2 1 / 23...

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