Natio

nal C

ertif

icat

e: W

hole

sale

& R

etai

l Dist

ribut

ion Purpose of this Program:

The purpose of this program is to equip learners to understand and acquaint themselves with the underlying principles of all of the major areas related to distribution within the Wholesale & Retail sector, thus enabling them to become more effective employees. This Certificate provides learners with grounding in all areas of Distribution. This may enable them not only to increase their pro-ductivity within the Wholesale and Retail Sector but also to apply their learning in various other business environments.

The qualified learner is exposed to:

• Reading, writing and verbal communication within the distribution environment • Rational and irrational numbers and number systems • Receiving of stock into the wholesale or retail outlet • Maintaining stock balances • Safe delivery of stock to customers • Legal requirement and organisation policies and procedures for the transportation of goods • Administrative functions related to stock receipt and delivery • The packing of stock in appropriately selected areas • Picking of stock • The financial impact of stock on the business • Picking, packing and movement of stock in order to minimize damages • Stock flow through the DC/Warehouse • The recording of stock movement on the stock management system • Stock take procedures • The wholesale & retail business environment • Legislation regarding Occupational Health and Safety and applicable safety procedures in the workplace • Appropriate actions to be taken with regards to hazards and emergency situations • Maintaining of Internal and external housekeeping standards • Maintaining of Customer service and satisfaction levels

Duration of the learning programme:

A learner embarking on this Qualification needs to obtain a minimum value of 120 credits to qualify for the Qualification; this learnership runs over a period of 12 months.

Purpose of this Program:

The purpose of this program is to equip learners to understand and acquaint themselves with the underlying principles of all of the major areas related to distribution within the Wholesale & Retail sector, thus enabling them to become more effective employees. This Certificate provides learners with grounding in all areas of Distribution. This may enable them not only to increase their pro-ductivity within the Wholesale and Retail Sector but also to apply their learning in various other business environments.

The qualified learner is exposed to:

• Reading, writing and verbal communication within the distribution environment • Rational and irrational numbers and number systems • Receiving of stock into the wholesale or retail outlet • Maintaining stock balances • Safe delivery of stock to customers • Legal requirement and organisation policies and procedures for the transportation of goods • Administrative functions related to stock receipt and delivery • The packing of stock in appropriately selected areas • Picking of stock • The financial impact of stock on the business • Picking, packing and movement of stock in order to minimize damages • Stock flow through the DC/Warehouse • The recording of stock movement on the stock management system • Stock take procedures • The wholesale & retail business environment • Legislation regarding Occupational Health and Safety and applicable safety procedures in the workplace • Appropriate actions to be taken with regards to hazards and emergency situations • Maintaining of Internal and external housekeeping standards • Maintaining of Customer service and satisfaction levels

Duration of the learning programme:

A learner embarking on this Qualification needs to obtain a minimum value of 120 credits to qualify for the Qualification; this learnership runs over a period of 12 months.

Unit S

tand

ards

:

Core

Count stock for a stock-take

Define the core concepts of the wholesale and retail environment

Move, pack and maintain stock in a distribution centre/warehouse

Pick stock in a distribution centre/warehouse

Access and use information from texts

Apply basic knowledge of statistics and probability to influence the use of data and prodedures in order to investigate life related problems

Demonstrate understanding of rational and irrational numbers and number systems

Identify, describe, compare, classify, explore shape and motion in 2 and 3 dimentional shapes in different contexts

Maintain and adapt oral communication

Use language and communication in occupational learning programmes

Use mathematics to investigate and monitor the financial aspects of personal and community life

Work with a range of patterns and functions and solve problems

Write for a defined context

Elec

tive

Administer deliveries

Maintain a safe and secure environment in a distribution centre

Maintain a safe and secure wholesale and retail environment

Despatch stock from a distribution centre

Maintain stock balances in a distribution centre

Receive stock in a DC/Warehouse

Fund

amen

tal