Pureform Employee Handbook

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EMPLOYEE HANDBOOK Revision: Fall 2013 Pureform Radiology Pediatric Ultrasound & XRAY

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Transcript of Pureform Employee Handbook

Page 1: Pureform Employee Handbook

EMPLOYEEHANDBOOK

Revision: Fall 2013

PureformR a d i o l o g y

P e d i a t r i c U l t r a s o u n d & X R AY

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WELCOME TO PUREFORM& PUREKIDSRADIOLOGY.

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You likely have questions about your new pursuits at Pureform & PureKids Radiology. This handbook was designed to answer and alleviate these frequently asked questions, and introduce the expectations everyone here will have of you.

This employee handbook was designed to be fun and informative; breaking tradition with the usual boring textbook you would normally receive.

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WE’RE DIFFERENT.WESTJETDIFFERENT.

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Our vision is to become the WestJet of Diagnostic Imaging.

There are many parallels between our business and WestJet’s rise to success. WestJet has become known for friendly service, great staff, and an extraordinary workplace in an industry where cost cutting and dissatisfied customers were the norm for many years.

We are no different than WestJet, a great hotel, or a five-star restaurant as we are judged by the quality of our customer service, staff engagement, exceptional patient care and competent medical support of our referring physicians.

In all that we do, Pureform & PureKids Radiology strives to become the WestJet of Diagnostic Imaging: known for our patient care, amazing people, welcoming attitude, and an outstanding place to work.

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WHAT DOESPUREFORM & PUREKIDS DO?

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Pureform & PureKids Radiology provides X-RAY, Mammography, Bone Density, and Ultrasound to the Calgary, Airdrie & surrounding communities.

We specialize in Pediatrics and Women’s Health, while providing expert Diagnostic Imaging for the entire family.

We are the same doctors who work at the Alberta Children’s Hospital, providing unmatched pediatric expertise in Alberta. (But don’t forget, we take exceptional care of adults too!)

Our services are 100% covered by Alberta Health Care, meaning our services are free-of-charge for Alberta residents.

We accept requisitions from any clinic or provider. Patients can bring any diagnostic imaging requisition from their physician to Pureform & PureKids Radiology.

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OUR CORE VALUES.

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Exceed all patient and physician expectationsto become the preferred Diagnostic Imaging provider in our communities.

Recognize employee initiatives and outstanding servicebecause our people are our greatest asset. We must never lose sight of that.

Constantly pursue personal growth and learning allowing our people to explore and elevate their passions.

Be passionate and caringas it is in our DNA to take care of others.

Treat everyone with respect, compassion, and a welcoming attitude because we’re all in this together.

Operate with transparency, communication, and honestyand the rest will fall into step.

Recognize that the small things matterbecause it is the simple things in life that provide all the rewards.

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WHAT IS EXPECTEDOF ME?

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Its pretty simple:

We ask that you come to work excited and engaged, ready to take exceptional care of our patients each and every day. You will arrive on-time and prepared for your daily tasks and lend a helping hand to your fellow teammates as frequently as you can. Feel confident to ask questions or for clarifications whenever you may need them - we’re all here to help one another.

Smile and have fun.  We're all in this together.

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HOW MUCH DO I GETPAID?

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You’re expecting to get paid? Just kidding.Your overall remuneration is made up of several valuable components.

*This pie chart isn’t accurate to scale. Please refer to your individual offer and contract for specific values for each of these components.

Total Pay

Company Paid Benefits

Statutory Holidays

Paid Vacation

Personal & Flex Days

Matching RRSP

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LEAVE THE POLITICS TO THE POLITICIANS.

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Politics aren’t a part of our business. Let’s leave them to our elected politicians.

The easiest way to kill a great culture is through politics, sects, pacs, niches, hordes, groups, cliques, exclusion, and all things that build walls between people. That’s not how we do business.

Oh, and negativity, gossiping, and hard feelings kill companies and cultures too. Let’s just be nice to one another.

If you’ve got questions or concerns, just ask. Ask your fellow

employees. Ask your supervisor. Ask management. We’re all in

this together.

*This section has been adapted from the ZGM Marketing Handbook because it was so well written.

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LEGALJARGON.

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Pureform & PureKids Radiology may change, delete, suspend or discontinue parts of this handbook in its entirety, at any time without prior notice. In the event of a policy change, employees will be notified. Any such actions would apply to existing as well as to future employees.

The content of this handbook does not constitute, nor should it be construed as a promise of employment or as a contract between Pureform and PureKids Radiology with any of its employees.

No handbook can anticipate every circumstance or question. As our clinics continue to grow, the need will arise to revise, supplement, or rescind policies.

From time to time you will receive updated information concerning changes in policy and clinic processes. If you have questions regarding polices, please ask your supervisor or the Managing Director.

Our employees are critical to the success of Pureform. Your skills, knowledge, deportment, appearance, attitude and behaviours are vital to developing and maintaining positive relationships with colleagues and patients.

For this reason we have the highest expectations of you, your work performance and your personal behaviour.

WestJet is a registered trademark of WestJet Airlines Inc. Pureform is an independent Radiology company having no affiliation or association with, endorsement from, or sponsorship by, WestJet Airlines Inc.

As much as we’d like to keep things light, some obligatory legal jargon is required to provide clarity to our employees.

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SMALLER PRINT.

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You will find smaller print in this section of the handbook, outlining more of the specifics of your employment at Pureform & PureKids Radiology.

Just because the font is smaller, the importance of the following pages cannot be understated!

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ALMOST THERE.

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You’ve almost made it through this handbook. Good job!

When joining Pureform & PureKids Radiology make sure you receive the following packages & enrollments and return them back to us!

Employee Benefits Booklet & Enrollment

Alberta & Federal TD1 & Banking Information for Direct Deposit

RRSP Booklet & Enrollment

Acknowledgment of Receipt for Employee Handbook

Executed Confidentiality & Information Management Agreement

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THE END.

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WELCOMETO THE TEAM.

WE’RE GLAD YOU’RE HERE.