Pure Leverage LIST BUILDING GUIDE!pureleveragemarketing.com/manuals/ListBuildingGuide.pdf · 10...
Transcript of Pure Leverage LIST BUILDING GUIDE!pureleveragemarketing.com/manuals/ListBuildingGuide.pdf · 10...
Pure Leverage
LIST BUILDING GUIDE!
© All Rights Reserved
Trainer: Mark Call
10 DAYS OF LIST BUILDING MADNESS
© 2014 All Rights Reserved. PureLeverage – Trainer Mark Call
Page 1
NOTICE: You Do NOT Have the Right
to Reprint or Resell this Report!
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The purpose of this report is to educate, and not to provide or imply such provision of any
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10 DAYS OF LIST BUILDING MADNESS
© 2014 All Rights Reserved. PureLeverage – Trainer Mark Call
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TABLE OF CONTENTS
INTRODUCTION ............................................................................................. 3
10 Reasons You Need an Email List .................................................................. 5
10 Steps to Setting up Your List ....................................................................... 8
10 Ways to Identify Your Audience ................................................................. 12
10 Ideas for Free Gifts for Your List ................................................................ 15
10 Tips for Building a High Converting Squeeze Page ........................................ 19
10 Ideas for Follow-up Emails ........................................................................ 22
10 Places to Find Traffic to Build Your List ....................................................... 25
10 Ideas for Monetizing Your List ................................................................... 29
10 Email Marketing Analytics to Watch ........................................................... 33
10 Reasons Your List Isn't Responding ............................................................ 36
CONCLUSION .............................................................................................. 41
10 DAYS OF LIST BUILDING MADNESS
© 2014 All Rights Reserved. PureLeverage – Trainer Mark Call
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INTRODUCTION
How are you keeping in touch with your customers?
What if you could connect with them whenever you wanted, at the click of a
mouse?
And what if you could do it even when you’re sleeping?
That’s what having an email list is all about, and that’s what we’re going to be
talking about in this report.
You’re going to be learning a 100 different things you need to know about
listbuilding, including:
The importance of building an email list for your business
The basics of setting up a list
How to understand who you’ll be mailing to
How to get people to join your list
What to say to your subscribers
Where to find subscribers
How to profit from your email list
How to assess and improve the quality of your list and emails
There are assignments for you to complete after each chapter, along with
worksheets for recording what you learn.
You can complete everything over the course of 10 days, or complete the
assignments on your own schedule. But don’t take too long or you’ll be leaving
more money on the table than you can imagine!
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Whether you already have a list and need to do a better job of listbuilding, or
you’re just starting out, you’re going to learn the top ways to build an email list
that is the foundation for your business.
By the time you’ve completed all the assignments in this course, you should be well
on your way to building a valuable, trust-based relationship with your subscribers
and customers – a relationship that will mean the difference between a so-so
business that gets by and a business that grows every month, year after year.
It’s never too early or too late to set up an email list,
….so let’s get started!
10 DAYS OF LIST BUILDING MADNESS
© 2014 All Rights Reserved. PureLeverage – Trainer Mark Call
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REASONS YOU NEED AN
EMAIL LIST
An email list is a list of subscribers who have ‘opted-in’ to receive emails from
you. They've signed up because they're interested in the content and offers you can
give them. This is a great way for marketers and businesses to reach their
audience. Every kind of business can benefit from keeping a list, and here are ten
reasons you need to start one right away.
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1. Profits
The old cliché “The money is in the list” is actually quite true. Your list is a captive
audience that has actively chosen to receive your offers. This is why lists are so
profitable for marketers.
2. An Entrance to Your Sales Funnel
When a person subscribes to your list, they're starting a relationship with your
company. This is a good way to draw prospects into your sales funnel. From here,
you can engage your subscribers with valuable information and offers.
3. Direct Contact
Email is the most direct way to reach your customers because your messages are
delivered straight to their email inboxes.
4. Personalize Your Marketing
When someone opts in to your list, they're making a mental commitment. It's not
the same as casually dropping in on your blog or website. A list creates a personal
connection between your company and your customers.
5. Exclusive Offers
The offers you make through your email list are valuable to your subscribers partly
because they're exclusive. That is, you can only get them by joining the list. This
creates a special “club” for your customers, a kind of loyalty program.
6. Relationship Building
Because email marketing is a more direct and personal approach, it's a great way
to build a relationship between you and your customers, which is what all
businesses need and want.
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7. An Asset to Your Business
A list of subscribers adds value to your company. Your email list can be calculated
as an asset belonging to your business. If you have a large and responsive list, this
can help you attract investors or sell your company.
8. Feedback
Email marketing isn't just a one-way interaction. You also get feedback from your
subscribers on how you're doing. This feedback comes from your email marketing
analytics and also directly when subscribers send you messages or when you ask
them questions.
9. Get to Know Your Audience
Interacting with your audience through email and making various offers to them
helps you get to know your customers better. When you know your target audience
well, you can make better offers to them that increase your profits while meeting
their needs more effectively.
10. Everybody's Doing It
Everybody is marketing through email, and this most likely includes your
competition. This means you need to be doing it also. There's a good chance your
competitors aren’t doing it as well as they could, so this gives you an opportunity to
get an edge on them.
Before starting your list, decide exactly what you'd like to do with it. Is it going to
be an entrance into your sales funnel, a vehicle to build your brand's reputation, or
a means of profiting directly? If you define your purpose well, you'll better
understand what you need to do in order to profit from your list.
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Assignment: Define Your Purpose
Write one sentence that says exactly what you plan to do with the list
you’re setting up. For example, 'I will use this list to promote affiliate
products to my weight loss customers', or ‘I will use this list to provide
weekly inspiration to help my customers reach their goals.’
Record your purpose on your Email Content Plan worksheet.
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STEPS TO SETTING UP
YOUR LIST
Starting an email list isn't as difficult as you think. It's just a matter of following
these ten simple steps.
Step One - Define your purpose and long-term strategy. Once you have a list of
subscribers, what will you do with it?
Step Two – Define your target market. Who can use what you're offering? Who
would be helped by your products or services? This will determine how you drive
traffic to your list and how you market to your subscribers.
Step Three – Create or purchase rights for the free gift that's going to entice
people to join your list. Typically, marketers give away a free gift for signing up for
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their list. Most people are wary of giving out their name and email address, so a
free gift sweetens the deal. It's most common to use a free report or other
informational product, but you can set yourself apart by offering something
different.
Step Four – Create a dedicated page for your opt-in form. You will also want to
place your opt-in form on your website, blog, Facebook page, and other strategic
locations where people will see it. Once you’ve generated your opt-in code from
your autoresponder, you’ll be able to fill it in where required.
Step Five – Create a 'thank you' page. Once a person enters their name and email,
they're redirected to this page that tells them to check their email and confirm their
subscription. Default 'thank you' pages are available, but it's much better to create
your own so it will be more personal.
Step Six – Create a confirmation page. Once new subscribers click the confirmation
link in their email, they're redirected to this page where they can download their
free gift and view any other special offers you want to present.
Step Seven – Sign up for an autoresponder program and make your first payment.
An autoresponder is a software program that allows you to manage your list and
send out broadcast messages. A few of the most popular are GetResponse,
AWeber, and MailChimp. If you're planning to import emails that you've already
gathered, keep this in mind when choosing a program, because some make it
easier than others.
Step Eight – Follow the autoresponder program's steps to set up your initial list.
You'll be asked to enter information such as names, your signature, social media
links, an initial web form that you can change later, and URLs for 'thank you' pages
and confirmation pages (which you should have created already). Grab the opt-in
code the program generates and put it wherever you want your sign-up form to
appear (i.e., squeeze page, blog, etc.)
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Step Nine – Write a welcome email with a link to the download page that has the
free gift people were promised. Write a message that's conversational, friendly, and
shows your personality a bit. People like to know that there's a real person behind
the email messages.
Step Ten – Test everything. Sign up for your list and make sure the process works
smoothly. Send a test message to yourself. Make any necessary changes if
anything is not working correctly.
Assignment:
Make an Email Content Plan
Brainstorm a list of topics for the emails you'll send to your list. Focus
on informational emails that help your subscribers with problems,
questions, and issues they have.
Record these on your Email Content Plan worksheet.
Put topics into a logical order and write at least the first 3 emails.
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WAYS TO IDENTIFY YOUR
AUDIENCE
Before you start gathering names and emails for your list, you need to identify
your target market. Only by describing your target market in detail can you give
them the useful content and recommend offers they need. You should create a
target market profile that fits your list perfectly.
1. Basic Demographics. Gather basic demographic information such as age, gender, location, income level, and education level.
2. Interests and Hobbies. Identify how the people in your target market spend their free time. What do they get excited about and what do they like to do?
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3. Perceptions and Opinions. How your customers see themselves and the world around them is an important thing for you to know. Identify the types of things
they think are interesting, amusing, annoying, frustrating, etc.
4. Values. Along with what they like and don't like, identify what is important to your audience. Things they value might include family, hard work, saving
money, safety and security, individual expression, standing out from the herd, etc.
5. Shopping Behavior. What do your customers buy and how much money do they spend on it? This is an important thing to identify because it helps you
understand what products to offer, how often, and at what prices.
6. Groups and Associations. What groups, organizations, and associations does
your list belong to? This ties in to how they see themselves and their interests and hobbies.
7. Other Lists They Subscribe To. Identify what other lists your subscribers
have joined. It's also good to know what other companies they buy from. Where do they go when they need information on a particular topic?
8. Language Considerations. Identify the tone of your audience's language. Do they use slang or idiomatic speech patterns, or are they more professional and
formal in their language use? Do they stick to just the facts, or are they like to hear your personal stories?
9. Problems, Pains, and Fears. This is probably the single most important bit of information you need to know about your target market. Identify areas where they have problems, pain, fear, worries, or questions. What are they missing but
badly needing? Your aim will be to offer products and services that address these deficits.
10.Where Your Market Spends Time. Where does your target market hang out both online and off? This is important to know because that’s where you’ll go to
find and connect with them.
There are a number of ways to locate all this information. You can use social media,
online forums, and other sources to listen in on your potential list’s conversations,
or you can come right out and ask them. Research your competition and other
companies in your niche. Look at key influencers in your niche and look at their
followers.
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Assignment
Target Market Profile
Research your target market and fill out all of the above information on
your Target Market Profile Worksheet.
Identify at least 2 different segments of your market and create a
profile of an individual in each segment that's a perfect fit for your
email list.
10 DAYS OF LIST BUILDING MADNESS
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IDEAS FOR FREE GIFTS
FOR YOUR LIST
Most people won't hand out their name and email address without some
enticement, even if they're interested in your list. You have to “bribe” them by
giving them a freebie to spice up the deal. This provides an incentive, but also
starts building your relationship with the subscriber on a positive note.
1. Free Reports
The standard in internet marketing is to offer a free report, which is a short ebook
that covers one specific, common problem or topic in your niche. Although this
works quite well, the value of the free report has declined somewhat because
everyone uses them.
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2. Free eCourse
A more valuable offer is to give your subscribers a free eCourse. Rather than one
product they download at once, they get installments over a period of time. You can
do this through the list itself or elsewhere online. Ecourses are great for relationship
building because they give you more touch points with your subscribers.
3. Free Membership
You can give your subscribers free membership to a site or service that usually
costs money to join. If it's difficult to give them a lifetime subscription, give them a
free trial.
4. Free Software
Give your subscribers a free software program or app that they can download when
they sign up for your list. Like a membership offer, you can offer a free trial for this
as well.
5. Access to a Webinar
Give your subscribers free admission to your webinar. This is valuable and also
great for building a relationship with them.
6. Coupons or Discount Codes
Rather than a freebie, give your sign-ups a coupon or discount code. People see
coupons as the equivalent of cash, so this is a high value offer. Many marketers
also offer coupons for the products or services of JV partners.
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7. Video Download
After a person signs up for your list, give them a free video download. Interviews
work wonderfully for this. Interview an expert or big name in your niche and offer
the video exclusively to list subscribers. Audio is also good, but video generally has
higher conversion rates.
8. A Resource Guide
Give your subscribers a downloadable resource guide to help them find what they
need online. For example, offer them a guide to the top tools you need for online
business.
9. Free Service
If you're a service provider, offer a free service to new sign-ups. You can also offer
a free coaching or consulting session. This is another great way to start building
your relationship with your customers, and you can actually connect individually
with each new subscriber.
10. PLR Content
If your audience is made up of website owners, Internet marketers, or publishers,
give them private label rights content. This is ready-made, customizable content
that they can publish and use in any way they choose.
You can give away absolutely anything. The important thing is that your freebie
should be valuable. It needs to help your audience solve a problem or get the help
they need. Make it something good that will blow them away and keep them
coming back for more. On the other hand, it doesn’t have to be huge. It’s the value
that counts, not the size.
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© 2014 All Rights Reserved. PureLeverage – Trainer Mark Call
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Assignment:
Research and Select Your Gift
Look at competitors in your niche, as well as lists outside your niche, and
see what they're giving away. Record this on your Free Gift Brainstorming
Worksheet.
Add to this list of ideas and decide which is best for you.
If you don’t already have something you can give away, create it now or
buy some PLR to use so that you can get your list set up quickly. Write
down an outline of your offer and what you need to do to get it completed
right away.
10 DAYS OF LIST BUILDING MADNESS
© 2014 All Rights Reserved. PureLeverage – Trainer Mark Call
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TIPS FOR BUILDING A
HIGH CONVERTING SQUEEZE
PAGE
Your squeeze page is your email list's home on the web. It has one very important
purpose: to get visitors to fill out the form and opt in to your list. How your squeeze
page is written and designed will have a major influence on the number of sign-ups.
1. Compelling Headline
Write a compelling headline that appeal to your market's emotions. It should grab
their attention and speak directly to their needs.
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2. Skimmable Content with Bullet Points
Make text sparse and easy to skim, and whenever appropriate, summarize using
bullet points. Visitors need to be able take it in in a glance, so avoid large blocks of
text.
3. Clear Call to Action
A clear call to action should be mentioned throughout the squeeze page. It should
be blatantly obvious what you want people to do. Write your call to action so that it
emphasizes the benefits to your visitor. For example, instead of 'Submit,' say
something like, 'Give me my free content now.'
4. No Distractions
There should be only one action a visitor can take on your squeeze page: to sign
up. Don't put any links leading out or anything that will distract visitors and make
them leave your page.
5. Clean and Simple Design
Don't dress up your squeeze page with anything too fancy. Make it clean, simple,
and nice to look at. Your message should be the main thing that stands out.
6. Free Offer
Offer something for free for signing up. This should be prominently displayed on the
squeeze page and its benefits should be described to the visitor. At this point, you
should already have a good idea of what your free offer will be.
7. Emphasize Value
The focus of the squeeze page content should be on the value the visitor will get
from signing up. Tell the visitor what to expect and emphasize the benefits for
them.
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8. Consider Multimedia
Videos and audios have been shown in studies to increase squeeze page conversion
rates. You might consider putting a video or audio at the top of the page to make
your message easier for visitors to digest.
9. Review
Before going live, have friends or colleagues look at your squeeze page and offer
feedback. If you're on an Internet marketing forum, ask people if they'll look at it
for you. A more experienced marketer can point out weaknesses.
10. Split Test
Take time to split test your squeeze page. Create two versions that are the same
except for one difference, such as the headline, the wording of the call to action or
a font color. Then, see which one performs better.
After you've made your squeeze page, you should review it periodically to make
sure it's up-to-date. If you find that your opt-in rate is falling, this is a sign that
your squeeze page is due for an update. Think of your initial squeeze page as a
rough draft that will be revised later
Assignment
Squeeze Page Summary
Using the Squeeze Page Copy worksheet, list the key benefits of being
on your email list and what people will be receiving from you in future
emails.
List the key benefits of your freebie and summarize how it will help your
subscribers.
Make sure these benefits are clearly expressed on your squeeze page.
10 DAYS OF LIST BUILDING MADNESS
© 2014 All Rights Reserved. PureLeverage – Trainer Mark Call
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IDEAS FOR FOLLOW-UP
EMAILS
Simply having a list is just the beginning. Now, you need to send regular
messages to your list that offer valuable content and promotions that your
subscribers can use. The best practice is to offer a variety of different messages.
Here are ten ideas for what to send in follow-up emails.
1. Promotions
Send promotions for your own or affiliate products. Keep in mind that not every
email should be purely promotional. However, each should contain a call to action.
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2. Offers From Partners
You can also send offers from joint venture partners. Many marketers team up with
others in their niche to cross-promote.
3. Freebies, Discounts, and Deals
You know that you need to offer a freebie to entice people to sign up for your list,
but you should keep the freebies coming after they’ve subscribed as well.
4. Informational Content
The bulk of what you offer through your list should be informational content that
offers tips and advice to help your subscribers solve their problems.
5. Breaking News
Include in your emails current events that are interesting or relevant to your
audience. Tell them about any news stories that may affect them. Take relevant
news stories and summarize them, adding your own commentary.
6. Multimedia Content
You can offer videos and audios through your email list as well. People love
multimedia content. For bandwidth reasons, you may instead choose to send links
to websites where visitors can find the video and audio content.
7. What's New
Send your list an email letting them know whenever you have a new blog post or
video published, or anything else new on your site that they might be interested in.
Let them know what's happening on your Facebook or other social media pages.
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8. Response to Feedback
You can turn emails or comments into message starters. When someone asks you a
question or makes a comment, respond to it to your whole list. Chances are good
that others have the same question or concern. Make sure it's anonymous and
don't mention the person by name.
9. Surveys and Polls
Conduct surveys and polls through your email list. This is a great way to get your
subscribers engaged with your company and also gives you valuable feedback.
10. Get Personal
Sometimes it's good to relate personal stories, give your opinions, or just plain
rant. This makes your marketing more personal and helps your subscribers get to
know you. But, proceed down this path with caution and watch analytics carefully.
Some lists don't like personal emails.
The best practice is to mix up your content and monitor it to see what kinds of
messages get the best response.
Assignment
Content Ideas
For each of the above content types that might apply to your
business, brainstorm at least 5 more ideas for emails (Add your ideas
to the ones you already have on your Email Content Plan Worksheet).
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PLACES TO FIND TRAFFIC
TO BUILD YOUR LIST
Your email list needs a squeeze page whose sole purpose is to get visitors to sign
up. But if no one knows your squeeze page exists or where to find it, you won’t be
getting a lot of subscribers any time soon. You'll need to drive traffic to this crucial
page from a number of other sources.
Look at your target market profile and determine where your people hang out.
Then, choose traffic methods that will work to draw them in.
1. Blogs
Start a blog or several blogs. Write about topics of interest to your target market.
Place an opt-in form somewhere on each blog, preferably on the sidebar near the
top of the page where people can easily see it. Your opt-in form should have a
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© 2014 All Rights Reserved. PureLeverage – Trainer Mark Call
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quick advertisement for your list that summarizes the main benefits of signing up
and mentions the free offer.
2. Content Syndication
Write short articles related to your topic and submit them to directories with a link
back to your squeeze page. The articles should focus on helping the reader and
offer a taste of what your list offers.
3. Guest Blogging
Write guest blog posts and submit them to popular blogs in your niche. Put a link to
your squeeze page in the bio box.
4. Produce Videos
Create a YouTube channel and make videos to post there. These should be short
videos that show people how to do things or solve problems. The title, meta data,
and description should contain relevant keywords so your videos will appear in
searches. Put a call to action and link in the video description box.
5. Create Visuals
Create visual content such as infographics, memes, and images. Submit these to
image sites and use them for social media content. Place a link to your squeeze
page somewhere in the image or its description.
6. Online Forums
Join online forums and put a call to action and link in your signature file. In the
forum, offer help to anyone who needs it and participate in discussions in a friendly
way.
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7. Social Media
Create a page for your list and promote it there. You can put an opt-in form directly
on your page as a separate tab. You can also tell your social media followers about
your list, but remember to avoid being overly promotional.
8. Paid Advertising
Take out ads with an ad network. The major downside to this method is that it
costs money, but the advantage is that it produces quick results.
9. Partner and Cross Market
Connect with other marketers and set up joint ventures where you advertise to
their list and they advertise to yours. Place solo ads with their list. Solo ads can
often attract freebie seekers who will take your free giveaway and run, but if the
list is well-targeted and you have a good upsell in place, solo ads can be very
profitable.
10. Offline Marketing
Advertise your email list offline at every opportunity. You can put QR codes directly
on marketing materials, promotional items, and business cards that direct browsers
to your squeeze page. If you’re doing a seminar or participating in an offline event,
bring an email sign-up form and make sure subscribers give you explicit permission
to market to their email addresses.
Whatever traffic methods you use, monitor the results closely and focus your efforts
on those that pay off.
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Assignment:
Finding Your Target Market
Use your demographic information and research to identify a list of places to
find your target market online and off. Use the Finding Your Target Market
Worksheet to record your results.
For each potential traffic source, fill in the rest of the information on the
worksheet – Time Commitment, Traffic Potential, and Priority. Pick 3 that you
can start using immediately.
If relevant, set up accounts in those places (e.g., forums, social sites, etc.)
Mark your calendar for a block of time each day when you’ll visit these places
and comment, interact, post, or do any other activity that will give your
squeeze page visibility.
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© 2014 All Rights Reserved. PureLeverage – Trainer Mark Call
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IDEAS FOR MONETIZING
YOUR LIST
Most marketers create an email list with the long-term goal of profiting directly
through the offers they make to their list. There are a number of ways to monetize
your list with your promotional messages.
1. Your Products
If you have products to sell, you can do so directly through your list. Occasionally
make an offer or tell your subscribers about a new product or service you're
offering.
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2. Affiliate Products
If you don't make your own products, you can market affiliate products to your list.
Find products and services your subscribers would like and tell them about the
products. To further entice customers, offer a special bonus for clicking through
your link.
3. Reviews
Try out products related to your list and review them for your subscribers. This is a
clever way to promote affiliate products. Subscribers can read your review and then
click to buy the product.
4. Discounts and Coupons
Offer discounts on products or services. Make sure these are exclusive discounts
that are only available to your subscribers, like a loyalty program. You can also
offer coupons to your list. Many people see coupons as equivalent to money,
especially if the coupon is on a product they already use or were already planning
to buy.
5. Upgrade Offers
Give your subscribers a chance to upgrade a product or service they've already
purchased from you such as a membership or software program.
6. JV Partner Coupons
Offer coupons and discounts on the products of your JV partners. Many marketers
work out JV deals where each party cross-promotes and profits from each other's
list.
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7. Membership Offers
Offer membership to a site that is either only available to your list or available at a
deep discount.
8. Consulting and Coaching
Offer consulting, coaching, or training via webinars that are only available to your
subscribers. If your program is available to others, offer your subscribers a discount
or free session.
9. Advertising
Sell a small part of the space in your email messages to advertisers or sponsors.
This is an easy way to make money directly as long as you have a large, responsive
list. However, you should be careful because some subscribers may be turned off
when they see outside advertising.
10. Solo Ads
Let an advertiser pay you for an entire message. This method usually results in
great profits for you, but like other advertising methods, it could turn off your
subscribers.
Don't forget to keep sending freebies to your list as well. This keeps them tuned in
and helps them see you as a generous, helpful authority.
The list you build from your initial squeeze page is the entrance to your sales
funnel. It's actually a list of prospects. Once a prospect takes you up on an offer
and makes a purchase, you should automatically move them to a buyer's list. The
buyer's list includes qualified prospects that have actually purchased from you and
are therefore more likely to do so again.
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Depending on your autoresponder service, you can usually do this through some
automation rules. For example, you can set up a new list just for customers. Then
set up an automation rule that unsubscribes people from the prospects list when
they become subscribed to a customer list.
Assignment:
Your Monetization Methods
Select at least 3 methods you will use for getting income from your list
Go back to your Email Content Plan and identify where you’ll use these
methods in your email follow-ups
Revise your Email Content Plan if necessary to make sure that your
‘monetization’ is consistent with the topics of your emails.
10 DAYS OF LIST BUILDING MADNESS
© 2014 All Rights Reserved. PureLeverage – Trainer Mark Call
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EMAIL MARKETING
ANALYTICS TO WATCH
The key to success in email marketing is to watch your analytics and adjust your
strategy accordingly. Your analytics will tell you exactly what you're doing right or
wrong. You can then make the adjustments needed to make your campaign more
effective.
1. Bounce Rate
Bounce rate tells you how many emails were 'bounced' from recipients' mailboxes
and were therefore not received. This could be because the person’s inbox is full,
their address is not valid, or any number of things. If you have a high bounce rate,
you need to clean up your list and remove those email addresses that are no longer
valid. This should be done as soon as possible because a high bounce rate tells ISPs
that you're a spammer.
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© 2014 All Rights Reserved. PureLeverage – Trainer Mark Call
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2. Delivery Rate
Delivery rate tells you how many of your messages are getting delivered. This
includes those that are bounced as well as those that are not delivered because of
spam filters. Your delivery rate should be 95% or higher. If it's not, you need to
make sure your messages don't look like spam.
3. Open Rate
This metric tells you how many of the messages that went through were opened. It
tells you one clear thing: whether or not your subject line is working. However, it
tells you little else. A high open rate only means your subscribers are opening your
messages, but not that they're taking action.
4. Click Through Rate
The click through rate tells you how many subscribers are clicking the links in your
messages. This tells you how well you're making your offer and calling people to
action.
5. Conversion Rate
Conversion rate tells you how many subscribers clicked through and then took the
action you wanted them to take afterwards. They didn't just click, but bought,
signed up, or downloaded. Among other things, this tells you how effective and
relevant the site you're sending customers to is.
6. List Growth Rate
List growth rate is the number of new sign-ups minus those unsubscribing or
removed because they were no longer valid. A healthy list should always be
growing steadily. If your list growth rate doesn't reflect this, there may be a
problem with your traffic sources, squeeze page, or offer.
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7. Depth of Visit
Depth of visit is how long subscribers who clicked through your link were on the
website. It shows how many pages they viewed and basically what they did there.
You can usually find this information in your website analytics.
8. Sharing and Forwarding
This metric tells you at what rate people are sharing your messages. If a message
is shared a great deal, this means that it's relevant and valuable. In other words,
you're doing something right.
9. Revenue per Email
Revenue per email tells you the dollar value of each email you send.
10. Unsubscribe Rate
This metric tells you how many people are unsubscribing. People will inevitably
unsubscribe, so it's not something to obsess over. But if you see a sudden jump in
unsubscribes, pay attention.
An important thing to consider is that email list size isn't really important. What's
important is how your subscribers respond to your messages. The above metrics
will measure that for you.
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© 2014 All Rights Reserved. PureLeverage – Trainer Mark Call
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Assignment:
Track Your Metrics
For each metric, use the Email Statistics Tracking spreadsheet to record
your current results, where you know them. Most should be available
through your autoresponder service. Others may only be accessible through
additional tracking software or platforms.
If you can only focus on a few metrics, look at your Open, Click-Through,
and Conversion rates. Those will tell you whether you’re doing a good job
on the content of the emails themselves and whether you’re matching them
to your market.
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© 2014 All Rights Reserved. PureLeverage – Trainer Mark Call
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REASONS YOUR LIST ISN'T
RESPONDING
What's most important in email marketing is how your subscribers respond to
your emails. By watching their responses, you can decide what's working and what
isn't. If your list isn't subscribing, here are ten potential reasons.
1. Spam Folders
Your messages may be getting thrown into spam folders. The reason for this could
be that the messages contain images or HTML that your recipients' email service
blocks automatically. Check your autoresponder program's spam rating and take
whatever action the program recommends to reduce it. You can also play it safe by
sending text-only messages, but you’ll be missing out on opportunities with images
and other content.
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2. Subject Line
Your subject line might not be grabbing your subscribers' attention. If your
messages are getting delivered but not opened, try writing a catchier, more
attention-grabbing subject that tells recipients clearly the benefit of the message.
3. Frequency Issues
You may not be getting a response because you email too much or too little.
Experiment with sending broadcast messages at a different frequency and see if
there's a change in response.
4. Bad Timing
Certain times of day work better than others for certain lists. Experiment with
different times of day and days of the week to see if you can find your subscribers'
most responsive times.
5. Irrelevant Offers
If subscribers are opening your emails but not clicking the link there, this means
that the offers in the message aren't relevant. In other words, the messages don't
deliver what you promised when the subscriber signed up. Go back and review your
marketing materials and squeeze page to make sure they set the right
expectations.
6. Bad Content
Your subscribers may not be taking action because your content isn't high quality.
Your email content should be just as good as your website content, blog posts, or
content you use anywhere else. If this is an issue, try upgrading your content.
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© 2014 All Rights Reserved. PureLeverage – Trainer Mark Call
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7. Call to Action
Your call to action may be weak, improperly worded, or placed incorrectly in the
message. Every message needs a call to action and it needs to emphasize what
benefits people will get by performing the action.
8. Message Length
There may be a problem with your message length. When this is the problem, it's
usually because messages are too long. Short, concise messages that get straight
to the point work best.
9. Over-Promoting
If you're promoting too much and not offering enough purely informational content,
you'll lose people. Make sure there's plenty of informational content mixed in with
the promotions.
10. Image Problems
If you use images in your messages, they could be causing problems. Some email
services don't display images. Use alt text on images so that even if people can't
view the images, they’ll know what they're supposed to be looking at.
From time to time, seek feedback from your subscribers. Ask them how you're
doing and if there are any changes they'd like to see you make. This can prevent
you from learning this feedback from your unsubscribe rate, when it’s too late.
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© 2014 All Rights Reserved. PureLeverage – Trainer Mark Call
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Assignment
Feedback
Write and schedule an email requesting feedback from your customers
about the content and frequency of your emails.
You can also use a tool like Survey Monkey to create a survey for your
list and send them the link.
After you’ve sent the feedback request email once, send it again a
couple days later to those people who didn’t open the first email.
Revise your content plan based on the feedback you receive. You
should also report the results to your list.
10 DAYS OF LIST BUILDING MADNESS
© 2014 All Rights Reserved. PureLeverage – Trainer Mark Call
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CONCLUSION
If you’ve been following along with all the assignments in this course, you should
already be seeing the results of your efforts. If not, then take the time to go back
through each section and see what you can improve or do more of.
The most important thing is to have your list set up so that you can start to build it.
Since everyone’s time is limited, think about the priorities that will make the
biggest difference to your listbuilding efforts. These should be:
1. Having your list set up, with all pages tested and running smoothly.
2. A basic understanding of your target market’s needs, problems and desires.
3. An initial follow-up sequence of emails written and loaded in your system,
which includes valuable information and calls to action.
4. A strategy for driving traffic to your opt-in forms or squeeze page.
5. A schedule of consistent emails, both broadcast and follow-ups.
With just those five elements, you’ll see results quickly.
However, make sure you also check in with your subscribers periodically to assess
their needs. And, check your stats regularly to see how effective your list building is
progressing overall.
Be consistent in your efforts and don’t give up. The main assets in your
business are yourself, your products and services, and your
customer/subscriber list.
Take care of all three and you’ll be a success in whatever market you’re in!