Purchasing Information - OKI

1

Replacement Supplies . . . . . . . . . 2Purchasing Information . . . . . . . . . . 2Oki Services. . . . . . . . . . . . . . . . . . . 4

Menu . . . . . . . . . . . . . . . . . . . . . . . 5Changing Settings . . . . . . . . . . . . . . 5Structure . . . . . . . . . . . . . . . . . . . . . 6

Paper (Media) Settings. . . . . . . . . 7Changing . . . . . . . . . . . . . . . . . . . . . 7Weight . . . . . . . . . . . . . . . . . . . . . . . 9by Paper Tray . . . . . . . . . . . . . . . . 11by Media Type. . . . . . . . . . . . . . . . 14Recommended Media . . . . . . . . . . 17

Media Types . . . . . . . . . . . . . . . . 18Paper . . . . . . . . . . . . . . . . . . . . . . . 18Labels . . . . . . . . . . . . . . . . . . . . . . 19Transparencies. . . . . . . . . . . . . . . . 20Envelopes . . . . . . . . . . . . . . . . . . . 21Thick Paper . . . . . . . . . . . . . . . . . . 22Oki Print Media . . . . . . . . . . . . . . . 23

Loading Print Media. . . . . . . . . . 24Trays 1-5 . . . . . . . . . . . . . . . . . . . . 24MP Tray. . . . . . . . . . . . . . . . . . . . . 25Changing the MP Tray Default . . . 27

Exit Paths. . . . . . . . . . . . . . . . . . . 28Face Down (Top). . . . . . . . . . . . . . 28Face Up (Side). . . . . . . . . . . . . . . . 29

Secure Print & Store to Hard Disk Drive. . . . . . . . . . . . . . . . . . . . . . 30

Control Panel . . . . . . . . . . . . . . . 31Keys. . . . . . . . . . . . . . . . . . . . . . . . 31Lights. . . . . . . . . . . . . . . . . . . . . . . 33

Power Save . . . . . . . . . . . . . . . . . 34Cleaning the LED Heads . . . . . . 35Reports . . . . . . . . . . . . . . . . . . . . 36Error Messages: Help Button . . 37Paper (Media) Jams . . . . . . . . . . 38Service and Support . . . . . . . . . . 39

Contents

59369802

Replacement SuppliesPurchasing Information

Purchasing Information

Where to Purchase• Consult the dealer where you

purchased your printer• Consult an Oki Data Authorized Sales

or Service Dealer. For the nearest dealer, call 1-800-654-3282.

• U.S., Puerto Rico, Guam, U.S. Virgin Islands only: Order on the Internet www.okidata.com.

• U.S. only: Order toll-free at 1-800-654-3282, using VISA®, MasterCard® or AMEX®.

• Check office supply catalogs.

Part NumbersImportant!

Consumables designated “C9000 Series” do not work with these printers. Use only Type C7 Toner Cartridges and Image Drums.

Toner Cartridges, Type C7

Color OKI Part #Black ..................................... 42918904Cyan ...................................... 42918903Magenta................................. 42918902Yellow ................................... 42918901

C96_Toner.jpg

2

Replacement SuppliesPurchasing Information

Image Drums, Type C7

Color OKI #Black ..................................... 42918104Cyan ...................................... 42918103Magenta................................. 42918102Yellow ................................... 42918101

Other Consumables

Consumable Oki #Fuser ( )................... 42931701, 120V ................... 42931702, 230VTransfer Belt ( ).................. 42931601Toner Waste Bottle ................ 42869401

C96_Drum.jpg

C96_Fuser.jpgC96_belt.jpg1f.tif, 2f.tif

3

Replacement SuppliesOki Services

Take Advantage of Oki’s Supply Manager!

• Calculates your usage based on information you provide.

• Sends you an E-mail when it’s time to reorder.

To register, go to www.okidata.com.

Check Out Oki Managed Services

A document output analysis of your business which could save you up to 30% on your printing costs.

Call 1-888-654-6264 today to schedule an appointment with an Oki Managed Services project manager.

Or, for more information, go to www.okidata.com.

4

MenuChanging Settings

1. Press ENTER.

2. Use the ∇ key to scroll down to the Function you wish to change.

3. Press ENTER.

4. Continue to use the ∇ and ENTER keys to drill down to the item you wish to change.

5. Use the ∇ key to move down to the setting you wish to engage.

6. Press ENTER.An asterisk appears next to the setting.

7. Press ON LINE to exit the Menu mode.

C96_ReadyToPrint.jpg

C96_Functions_Menu_a.jpg

5

Menu

MenuStructure

For more information, see the on-line User's Guide on the Documentation CD provided with your printer or at http://my.okidata.com.

– Configuration• Page Count, Supplies Life.• Network and System Settings.• Size of paper automatically detected

in feed tray.

– Print Information• Printer & Network Configurations.• Print Demo Page.• Lists: HDD (hard disk drive) files,

Fonts, etc.

– Print Secure Job (Password Protected)Appears only if the optional Hard Disk Drive is installed.

• Print out confidential documents downloaded to the HDD.

– Menus• Set the size, weight and type of media

for the various feed trays.• Adjust system settings.

– Admin Setup (Password Protected)• Various Network Setups.• Print Setup.• PS and PCL Setups.• IBM and Epson Setups.• Color Setup.• Memory and Flash Memory Setups.• HDD and System Setups.• Reset/Save/Restore Settings.

– Calibration• Density adjustments.• Registration.• Color tuning.

– Print Statistics (Password Protected)

6

Paper (Media) SettingsChanging

Why Change?Wrong media settings can cause:

• poor quality printing• flaking• damage the printer

Media WeightThe default media weight setting for all trays is AUTO.

Individual Print JobsIf you are using special media for only one print job, you can adjust the media settings in the driver. Load the media in the appropriate tray (usually the MP tray). In your application, click File → Print and adjust the media settings as necessary.

All Print Jobs (Defaults)

1. Press ENTER.

2. ∇ key → Menus. Press ENTER.

3. With Tray Configuration highlighted, press ENTER.

4. ∇ key → tray to be configured. Press ENTER.

5. Use the ∇ and ENTER to scroll through the submenus and to make your setting changes.


Control Panel Right Side.jpg

7

Paper (Media) SettingsChanging

Reset to Factory Defaults

1. Press ENTER.

2. Use the ∇ key to scroll down to Admin Setup. Press ENTER.Enter Password appears.

3. Use the ∆ and ∇ keys to set the first digit in the password. Press ENTER.

Note: The default Password is 0000.

4. Repeat the previous step until all four digits of the password are entered.

5. Press ENTER.

6. ∇ key → Settings. Press ENTER.

7. Highlight Reset Settings. Press ENTER.

8. Press ENTER.The printer resets and goes back to the Ready to Print state.


8

Paper (Media) SettingsWeight

US BondSelect the appropriate settings in either the printer menu or in the printer driver.Printer driver settings override printer menu settings.

Setting US Bond (metric)

Auto (default) 17 to 57 lb. (64 to 216 g/m2)

Light 17 lb. (64 g/m2)

Medium Light 18 to 19 lb. (68 to 71 g/m2)

Medium 20 to 24 lb. (75 to 90 g/m2)

Medium Heavy 25 to 28 lb. (94 to 105 g/m2)

Heavy 29 to 34 lb. (109 to 128 g/m2)

Ultra heavy 1 35 to 50 lb. (132 to 188 g/m2)


Ultra heavy 3 [MP Tray only] 59 to 80 lb. (222 to 301g/m2)

9

Paper (Media) SettingsWeight

Index

Note: To determine if a paper weight is US Bond or Index, check the metric equivalent.

Example: 35 lb. US Bond = 132 g/m2; 35 lb. Index = 64 g/m2.For more information, go to www.paper-paper.com/weight.html.

Setting Index (metric)

Auto (default) 35 to 118.6 lb. (64 to 216 g/m2)

Light 35 lb. (64 g/m2)

Medium Light 37 to 40 lb. (68 to 71 g/m2)

Medium 42 to 50 lb. (75 to 90 g/m2)

Medium Heavy 52 to 56 lb. (94 to 105 g/m2)

Heavy 60 to 71 lb. (109 to 128 g/m2)



Ultra heavy 3 [MP Tray only] 123 to 166 lb. (222 to 301 g/m2)

10

Paper (Media) Settingsby Paper Tray

Tray 1

*Important!� Duplex printing is restricted to paper only, 20 to 32 lb. US Bond.� If you experience curling with 20 or 24 lb. paper, switch to 28 lb.

Media Weight 17 to 57 lb. US Bond (64 to 216 g/m2)

Duplexing: 20 to 32 lb. US Bond (75 to 120 g/m2)*

Media Size Paper:

• min. 4.1" x 5.8" (105 x 148 mm)• max. 12" x 18" (305 x 457 mm)• Custom sizes must be defined in driver before printing.

Transparencies: letter or A4

Takes 550 Sheets 20 lb. (75 g/m2) paper

200 transparencies

11

Paper (Media Settings)by Paper Tray

Optional Trays• Optional trays 2 and 3• Optional 3-Tray High Capacity Feeder.

Media Weight 17 to 57 lb. US Bond (64 to 216 g/m2)

Duplexing: 20 to 32 lb. US Bond (75 to 120 g/m2)

Media Size Paper:

• min. 5.8" x 8.3" (148 x 210 mm)• max. 12" x 18" (305 x 457 mm)• Custom sizes must be defined in driver before printing.

Each Tray Takes 550 Sheets 20 lb. (75 g/m2) paper

No transparencies

12

Paper (Media Settings)by Paper Tray

MP (Multi-Purpose) TrayThis is also known as the manual feed tray.

Media Weight Paper: 17 to 80 lb. US Bond (64 to 301 g/m2), up to 166 lb. Index

Duplexing: 20 to 32 lb. US Bond (75 to 120 g/m2)

Banners: 20 to 34 lb. US Bond (75 to 128 g/m2)

Media Size Paper:

• min. 3" x 5" (76 x 127 mm)• max. 12" x 18" (305 x 457 mm)• Custom sizes must be defined in driver before printing.

Banners: up to 12" W x 47¼" L (305 mm x 1.2 m)

Transparencies: letter or A4

Takes 250 sheets 20 lb. US Bond (75 g/m2) paper

100 transparencies

25 envelopes

stack of label sheets approx. 1" (2.5 cm) high

13

Paper (Media) Settingsby Media Type

Paper

Sizea

a. Media type = Plain, Media weight = 17 to 57 lb. US Bond

Feed Tray, Exit Trayb

b. Face-Down = top exit tray (see page 28);Face-Up = straight-through, side exit tray (see page 29)

Letter, Legal-13/13.5/14, Executive, Tabloid, Tabloid Extra, A3, A3 Wide, A3 Nobi, A4, A5, B4, B5

All Trays,

Face-Down (up to 47 lb.) or Face-Up (up to 57 lb.)

A6 Tray 1 or MP Tray,Face-Up only

Customc: min. 4.1" x 5.8", max. 12" x 18"

c. Define in the printer driver before using.

Tray 1, Face-Up only

Customc: min. 5.8" x 8.3", max. 12" x 18" Trays 2 to 5, Face-Up only

Customc: min. 3" x 5", max. 12" x 18"Banners to 47¼", max. 34 lb. US Bond

MP Tray, Face-Up only

14


Labels, Transparencies, Envelopes

Media Media Size Media Typea

a. Media Weight = not applicable.

Feed TrayExit Trayb

b. Face-Down = top exit tray (see page 28);Face-Up = straight-through, side exit tray (see page 29)

Labels Letter or A4 N.A.c

c. N.A. = not applicable.

MP Tray only

Face-Up only

Transparencies Letter or A4 Transparency Tray 1 or MP Tray

Face-Up only

Envelopes COM-10 Envelope N.A. MP Tray only

Face-Up only

15


Thick Paper (Cards, Index, etc.)

Sizea

a. Media type = Plain.

Media Weight, Index Feed Trayb

b. Thick paper: use the face-up exit (see page 29).

Letter, Legal-13, Legal-13.5, Legal-14, Executive, Tabloid, Tabloid Extra

up to 119 lb. Any Tray

A3, A3 Wide, A3 Nobi, A4, A5, B4, B5

up to 166 lb. MP Tray only

Customc: min. 4.1" x 5.8"

c. Maximum 12" x 18". must be defined in driver before printing.

up to 119 lb. Tray 1

Customc: min. 5.8" x 8.3" up to 119 lb. Trays 2 to 5

Customc: min. 3" x 5" up to 166 lb. MP Tray

Banners up to 12" x 47¼" up to 71 lb. MP Tray

16

Paper (Media) TypesRecommended Media

Media Type Recommended

Paper Letter:• OKI® Bright White, 32-lb. US Bond (see page 23)• OKI Banner Paper, 70 lb., (see page 23)• HammerMill® Laser Print Radiant, White, 24-lb. US Bond• Xerox® 4024, 20-lb. US Bond

Tabloid/Tabloid Extra:• OKI Bright White, 32-lb. US Bond (see page 23)• HammerMill Laser Print Radiant, White, 24-lb. US Bond

Labels Letter: Avery® 5161; A4: Avery 7162, 7664, 7666

Transparencies Letter:• OKI 52205701 (see page 23)• 3M® CG3720

Envelopes COM-10: OKI 52206301, 52206302 (see page 23)

Thick Letter:• OKI 52205601 series Card Stock (see page 23)• Wausau Exact Index: 49108 (90-lb.) or 49508 (110-lb.)

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Media TypesPaper

For more information, see page 14.

Do not use• Heavily coated, glossy, or smooth

paper• Embossed, rough, or heavily textured

paper• Recycled paper• Paper with cutouts, perforations, or

excessive paper dust.

Sample Ream Label

1 Media Weight, US Bond

2 Media Weight, Metric

1

2

ReamLabel1.bmp

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Media TypesLabels

For more information, see page 15.

Caution!Use labels designated for laser printers.

Labels must cover the entire carrier sheet. The adhesive must not be exposed.

Individual Print JobsSelect the following settings in the driver:• Source = MP Tray• Size = Letter long, Letter short, A4

Long edge, A4 Short edge• Type = Labels• Media Size = Off: Windows® Adobe®

PostScript® only:Windows XP / 2000

Printing Preferences → Advanced → Document Options → Printer

Features

Windows Me/98/95Properties → Setup tab → Paper Feed Options

All Print Jobs (Make Labels the Default)

Set the printer menu:

Press ENTER to switch to the Menu mode.

Menus → Tray Configuration → MP Tray Config → • Paper Size → Choose Letter Long Edge,

Letter Short Edge, A4 Long Edge, or A4 Short Edge

• Media Type → Labels• Media Weight → Choose Heavy, Ultra

Heavy1, Ultra Heavy2, or Ultra Heavy3 (see page 9).

19

Media TypesTransparencies

For more information, see page 15

Caution!Avoid office transparencies designed for use by hand with marker pens. These will melt in the fuser and cause damage.

Individual Print JobsSelect the following settings in the driver:• Source = Tray 1 or MP Tray• Size = Letter long, Letter short, A4

Long edge, A4 Short edge• Type = Transparency• Media Size = Off: Windows® Adobe®

PostScript® only (see page 19).

All Print Jobs (Make Transparencies the Default)



For Tray 1Menus → Tray Configuration → Tray1 Config → Media Type → Transparency.

For MP TrayMenus → Tray Configuration → MPTray Config →

• Paper Size → Choose Letter Long Edge, Letter Short Edge, A4 Long Edge, or A4 Short Edge

• Media Type → Transparency

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Media TypesEnvelopes


Important!For the best print results, use only the recommended envelopes (see page 17).

Never use envelopes with metal clasps, snaps, windows, or V-flap seals:

Individual Print JobsSelect the following settings in the driver:• Source = MP Tray• Size = COM-10

All Print Jobs (Make Envelopes the Default)



Menus → Tray Configuration → MPTray Config → Paper Size → COM-10 Envelope.Envelopes.jpg

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Media TypesThick Paper


Caution!To prevent damage to the printer, it is very important to check the printer’s media settings before printing on thick paper.

Individual Print JobsSelect the following settings in the driver:• Media Type = Medium Heavy, Heavy,

Ultra Heavy 1, Ultra Heavy 2, or Ultra Heavy 3.

Note: See page 10 for more information on weight designations.

All Print Jobs: (Make Thick Paper the Default)



Tray 1, 2, 3, 4, or 5Menus → Tray Configuration →TrayZ Config → Media Weight →Choose Medium Heavy, Heavy, Ultra Heavy1 or Ultra Heavy2.

MP TrayMenus → Tray Configuration →MPTray Config → Media Weight →Choose Medium Heavy, Heavy, Ultra Heavy, Ultra Heavy2, or Ultra Heavy3.

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To purchase Oki Media, contact your local Oki dealer or visit www.okidata.com.

Bright White Proofing Paper� 32-lb. US Bond

Banner Paper*†

� 70 lb. Text, white, 12.9" x 35.4"� P/N 52206001, Box of 100

SynFlex™*†

� Waterproof, Tear Resistant � White, 8½" x 11"� P/N 52205901, Box of 100

Premium Color Transparencies� Letter Size� P/N 52205701, Box of 50

Premium Envelopes*†

� COM-10� Security tint, Redi-Strip seal� P/N 52206301, Box of 100

Premium Card Stock*†

� Acid-free, white, 8½" x 11"

* For best print results:Temperature = 65 to 77°FHumidity = 40 to 65% RH

† MP Tray only

Oki Part # Size Qty

52206101 8½ x 11'' 500/pack

52206102 11 x 17'' 500/pack

52206103 12 x 18'' 500/pack

Oki Part # Weight Qty

52205601 60-lb. Cover 250/box

52205602 90-lb. Index 250/box

52205603 110-lb. Index 250/box

Media TypesOki Print Media

Loading Print MediaTrays 1-5


1

2

3 Print side down:

Note: For Letterhead stationery:

Long edge feed—face down, top toward the back of the printer.

Short edge feed—face down, top to the right:

C96_RearPaperStopper.jpg

fan_paper_F2_10.jpg

C96_LoadPaperTray1_rev.jpg

Letr_lef.bmp

ltrhjd_se.bmp

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Loading Print MediaMP Tray

For more information, see the on-line User's Guide on the Documentation CD provided with your printer or at http://my.okidata.com.)

1

2

3

4 Print side up.

C96_OpenMPTray1.jpg

C96_OpenMPTray2.jpg

fan_paper_F2_10.jpg

C96_LoadPaperMPTray.jpg

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Loading Print MediaMP Tray

Note: Letterhead Stationery (Letter, A4 or B5):

Long edge feed—aim top toward the back of the printer:

Short edge feed—aim the top into the printer:

Note: Transparencies & Labels:

• Print side up.• Default = long edge feed.

Envelopes:• Flap side down, aimed into the

printer:

manl_le.jpg

manl_se.jpg

C96_LoadPaperMPTray_Labels_crop.jpg

C96_LoadPaperMPTray_Envelopels_crop.jpg

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Loading Print MediaChanging the MP Tray Default

Check the Media SizeDefault = Letter Long Edge

1. Press ENTER.

2. ∇ key → Menus. Press ENTER.

3. Highlight Tray Configuration. Press ENTER.

4. ∇ key → MPTray Config. Press ENTER.

5. ∇ key → Paper Size. Press ENTER.

6. ∇ key → appropriate size (labels and transparencies: select Letter or A4). Press ENTER.

7. Set the Media Type (transparencies) or Media Weight (labels, etc.), as described below.

Set Media Type: Transparencies

1. ∇ key → Media Type. Press ENTER.

2. ∇ key → Transparency. Press ENTER.


Set Media Weight: Labels, Thick Paper, etc.

1. ∇ key → Media Weight. Press ENTER.

2. ∇ key → appropriate media weight (see page 9). Press ENTER.


27

Exit PathsFace Down (Top)

This is the tray that is normally used.

The tray holds up to 500 sheets of 20-lb. (75 g/m2) paper.

The Face-Up exit tray (see next page) must be used for special media or for heavy papers.

C96_FaceDownExit.jpg

28

Exit PathsFace Up (Side)

The side (face-up) exit tray provides a straight-through print path. Use the straight-through path when printing, transparencies, labels, heavy card stock, or any printing from the MP Tray. It holds up to 250 sheets of 20-lb. (75 g/m2) paper.

Opening the Face-Up Exit Tray

1

2

3

C96_StraightThruStackerOpen1.jpg



29

30

First the document is assigned a password and processed to a print file which is saved on the hard disk drive (see the on-line User's Guide on the Documentation CD provided with your printer or at http://my.okidata.com.)

To print the document, you must go to the printer and enter a password.

To Print the Document1. Press ENTER.

2. ∇ key → Print Secure Job. Press ENTER.

3. Use the ∆ and ∇ keys to scroll to the number for the first digit in your password. Press ENTER.

4. Repeat the previous step for each digit in the password.

5. Press ENTER.

6. Highlight Print. Press ENTER.

7. Use the ∇ key to enter the value for Set Collating Amount. Press ENTER.Secure Print: The document prints. It is deleted from the HDD.

Store to HDD: The document prints. It remains stored until you delete it.

8. The printer goes on line.

To Delete the Document1. Follow steps 1 through 5 above.

2. ∇ key → Delete. Press ENTER.3. Select Yes to confirm the deletion.

4. Press ENTER.The printer goes on line.

Secure Print & Store to Hard Disk Drive

Control PanelKeys

ShUT DOWN/RESTART

Hold down for more than four (4) seconds for a soft shutdown.

You can either restart the printer or turn it off:

• Restart: press the button again.• Turn off: use the on/off (power)

switch.

BackPress to go back to the previous item or category.

Up Arrow (∆)Press to go to the previous category or item in the menu.

Down Arrow (∇)Press to enter the menu mode, or to go to the next category or item in the menu.

control_panel_no_callouts.jpg control_panel_no_callouts.jpg

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Control PanelKeys

EnterPress to engage the menu item shown on the display. An Asterisk (*) appears next to the selected item.

ON LINE

Press to save any menu changes and place the printer back on-line (Ready to Print).

CANCELPress to cancel the current print job.

HELPPress to provide additional instructions for the error condition which appears on the display.

control_panel_no_callouts.jpg

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33

Ready

OnThe printer is on line.

OffThe printer is off line.

FlashingThe printer is receiving data.

Attention

OnWarning!The printer needs attention, but will continue to operate. An error message displays: TONER LOW, PAPER NEAR END, etc.

OffNormal.

FlashingAlarm!The printer needs attention immediately. An error message displays: PAPER JAM, TRAY1 EMPTY, etc.

control_panel_no_callouts.jpg

Control PanelLights

34

Power Save sets how long the printer waits before going into standby mode (default = 60 min). This saves energy, but the printer requires time to warm up when it receives a print job or if you want to enter the menu and change settings.

Set the Time Interval

1. Press ENTER.

2. Use the ∇ key to scroll down to Menus. Press ENTER.

3. ∇ key → System Adjust. Press ENTER.

4. Highlight Power Save Time. Press ENTER.

5. ∇ key → select the time interval. Press ENTER.

6. Press ON LINE to save the setting and exit the Menu mode.

Disable Power Save1. Turn off the printer.

2. Press and hold ENTER while turning on the printer. Press and hold until Initializing displays.The printer enters the Boot menu.

3. ∇ key → Power Setup. Press ENTER.

4. ∇ key → Power Save. Press ENTER.

5. ∇ key → Disable. Press ENTER.

6. Press ON LINE to save the setting and exit the Menu mode.

Control Panel RIght Side

Power Save

35

You need to clean the LED head(s)• when you install a new toner cartridge.• if the printed sheets show signs of

faded images, white stripes, or blurred letters.

1 Open the top cover about half way. This allows access to the LED heads without the guards in the way.

2 Use the lens cleaner supplied with the toner cartridges (or a clean, soft cloth) to gently clean the LED heads (1).

3 Close the cover.

C96_Clean_LEDs1_CROP.jpg

C96_Clean_LEDs2_CROP.jpgC96_Clean_LEDs3_CROP.jpg

Cleaning the LED Heads

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Printing Reports

1. Press ENTER.

2. ∇ key → Print Information. Press ENTER.

3. ∇ key → report you wish to print:

• Configuration: general information on your printer’s configuration, plus a listing of the current menu settings.

• Network: choose either a single-page summary printout, or a multi-page detailed list of network information.

• Demo Page: prints the Demo page.• File List: files stored on the printer’s

hard disk drive.

• PS Font List: PostScript fonts in the printer.

• PCL Font List: PCL fonts in the printer.• IBM PPR Font List: IBM ProPrinter

emulation fonts in the printer.• Epson FX Font List: Epson FX

emulation fonts in the printer.• etc. (for more information, see the

on-line User's Guide on the Documentation CD provided with your printer or at http://my.okidata.com.)

4. Press ENTER.The report prints and the printer goes back on line.


Reports

37

Your printer has a built-in help system.

When an error message appears on the display, press HELP. The display shows information that will help you correct the error.

Use the ∇ key to move down through the Help information.


C96_Help.jpg

Error Messages: Help Button

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If you are experiencing frequent paper jams, check the following items.

• Is the printer level?• Is the media you are using within

specification (see pages 9 through 17)? Media that is too light or too heavy will often cause jams.

• Are the settings (printer and driver) appropriate for the media being used(see pages 9 through 16)?

• Do not used creased or curled media.• Remove the media from the tray. Fan

and align the stack. Replace the media.

• Envelopes are jamming. Make sure the stack is properly aligned. Load envelopes flap down, top edge toward the printer.

• Clean the feed rollers: for more information, see the on-line User's Guide on the Documentation CD provided with your printer or at http://my.okidata.com.

fan_paper_F2_10.jpg

C96_LoadPaperMPTray_Envelopes_crop.jpg

Paper (Media) Jams

Available 24 Hours a Day, 7 Days a Week

• Visit our multilingual web site www.okidata.com

• Visit

• Call 1-800-654-3282.

myokidata.jpg

Service and Support

39

OKI is a registered trademark of Oki Electric Industry Company, Ltd.

3M is a trademark or registered trademark of 3M.

Adobe, and PostScript are trademarks of Adobe Systems, Inc. which may be registered in certain jurisdictions.

AMEX is a registered trademark of American Express Co.

HammerMill is a registered trademark of HammerMill.

MasterCard is a registered trademark of MasterCard International, Inc.

Xerox is a trademark of Xerox Corporation.

VISA is a registered trademark of Visa.

Wausau Exact is a registered trademark of Wausau-Mosinee Paper Corp.

Purchasing Information - OKI

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