PUBLIC EMPLOYMENT SERVICE OFFICE Doc Ref No.: PESO-QMS … · 2020. 1. 4. · NSRP Form 1 Rev. 3...

PUBLIC EMPLOYMENT SERVICE OFFICE Doc Ref No.: PESO-QMS

Quality Management System Effective Date:

Citizens Charter Revision No.:

Page No.: 1 of 20

Prepared by: Approved by: Noted by:

Alan Roy Sabellano & Arthur Quiamco

Glenda Zamora – Aniñon

Atty. Jaime R. Fresnedi

ISO Officers City Government Department Head III Mayor

PELSOS (Pre-Employment and Life Skills Orientation and Seminar)- Services Offered / Process

STEP PROCEDURE PERSON - IN -

CHARGE TIME DURATION

FORMS AND DOCUMENTS NEEDED

FEES

1 Text Blast Jelmer Pajita 2 weeks prior to Job Fair Activity

Job Fair Schedule None

2 Registration Jelmer Pajita 5 Minutes

Attendance Sheet

NSRP Form 1 Rev. 3

Feedback Form

None

3 OA - Occupational Assessment

Jelmer Pajita 20 Minutes Applicant Potential Test None

4

PELSOS (Pre-Employment and Life Skills Orientation Seminar)

Ma. Rosario Magboo

15 Minutes PowerPoint Presentation None

5 Job Matching Jelmer Pajita 5 Minutes

Resume or Bio Data

Endorsement Slip

List of Job Openings

None

6 Report Generation Jelmer Pajita 1 Hour Terminal Report Form

Summary Report None




Page No.: 2 of 20






In-house Job Fair - Services Offered / Process




FEES

1 Company request letter of intent for job fair schedule

Earl John Lopena 2 weeks prior to Job

Fair Activity Database of Partner companies

Letter of Intent (Email) None

2 Advertisement/ Announcement Edginald Adrian

Hernandez 1 week prior to Job

Fair Activity

Database of Job Vacancies Solicitation

Database Layout

None

3 Company Confirmation Earl John Lopena Arbitrary Database None

Job Fair Proper PESO Staff Half Day - None

4 Registration Earl John Lopena 3 Minutes

NSRP Form 1 Rev. 3

DOLE Registration Form

Job Fair Report Form

None

5

PELSOS-OA (Pre-Employment and Life Skills Orientation Seminar - Occupational Assessment ) & Filling-up of NSRP

Jelmer Pajita 45 Minutes

Attendance Sheet

Test Materials

List of Job Openings

Endorsement Slip

Feedback form

None

6 Registration Company Representatives 1 Minute Company Attendance None

7 Actual Interview Company Representatives Arbitrary Bio-data / Resume

Terminal Report Form None

8 Report Generation Alan Roy Sabellano 1 Hour Terminal Report Form

Summary Report None

9 Monitoring Earl John Lopena 2 weeks Database None




Page No.: 3 of 20






Regular Referral Program - Services Offered / Process




FEES

1 Registration Jelmer Pajita 3 Minutes

Resume or Bio-data

NSRP Form 1.Rev.3

Attendance Sheet

None

2 Pre-Employment and Life Skills Orientation Seminar (PELSOS) Occupational Assessment (OA)


Applicant Potential Test

Testing Material

Endorsement Slip

None

3 Job Matching Jelmer Pajita

Earl John Lopena 5 Minutes

Database of Job Vacancies Solicitation

None

4 Encoding and printing of job referral Earl John Lopena 2 Minutes Referral Letter None

5 Signing of Job Referral Glenda Zamora –

Aniñon or Person in Charge

2 Minutes Referral Letter

Resume or Bio-data None

6 Releasing of Job Referral Earl John Lopena 1 Minute

Referral Letter

Resume

Logbook

None

7 Placement Monitoring Earl John Lopena 2 weeks Database None

8 Report Generation Alan Roy Sabellano 1 Month Report Form

Summary Report None




Page No.: 4 of 20






Mega Job Fair - Services Offered / Process




FEES

A. Preparation

1 Advertisement/Announcement Edginald Adrian P.

Hernandez 3 weeks prior to Job Fair Activity

Database job vacancies solicitation

database layout

None

2 Company Invitations Earl John Lopena 4 weeks prior to Job

Fair Activity Database of Partner companies

Invitation Letter (thru E-mail) None

3 Signing of Company Invitations Glenda Zamora-Aniñon 10 Minutes Invitation Letter None

4 Sending of Company Invitations Earl John Lopena 5 Minutes Invitation Letter None

5 Company Confirmation Earl John Lopena Arbitrary - None

B. Job Fair Proper PESO Staff Arbitrary - None

6 PELSOS Pre-Employment and Life Skills Orientation Seminar

Ma. Rosario Magboo Baby Jane Pesigan


NSRP Form 1.Rev.3

Feedback Form None

7 Filing-up of NSRP Form 1.Rev.3 Alan Roy Sabellano

Arthur Quiamco 2 Minutes NSRP Form 1.Rev.3 None

8 Company Registration Company

Representatives 2 Minutes Terminal Report Form None

9 Actual Interview Company

Representatives Arbitrary

Resume or Bio-data

Terminal Report Form None




Page No.: 5 of 20






10 Report Generation on the day Alan Roy Sabellano Arbitrary Terminal Report Form

None

11 Monitoring Earl John Lopena Arbitrary Database

None

12 Monthly Report Generation Alan Roy Sabellano Earl John Lopena

Arbitrary Monthly Placement Report PES

Form B

None




Page No.: 6 of 20






Muntinlupa City Tripartite Industrial Peace Council (MCTIPC) - Services Offered / Process (Monthly Meeting with Learning Session)




FEES

1 Preparation of Company Invitations &

Registration Form Princess Jane Salamat 1 Day

Invitation Letter

Registration Form None

2 Preparation of letter request to DOLE for

Guest Speaker Princess Jane Salamat 5 minutes Database None

3 Signing of Request Letter to Department

of Labor and Employment (DOLE) Glenda Zamora - Aniñon 2 minutes Request Letter

4 Sending of Company Invitations for

guest speaker Princess Jane Salamat Arbitrary Invitation Letter None

5 Company Confirmation Princess Jane Salamat Arbitrary (2) Confirmation Form

1 management and 1 labor None

6 Program Flow Glenda Zamora - Aniñon Arbitrary - None

7 Preparation of Certificate of Appreciation

for Speakers Edginald Adrian P.

Hernandez 1 Day - None

8 Preparation of Certificate of Participation

and Locators Edginald Adrian P.

Hernandez 1 Day - None

9 Signing of Certificates

Glenda Zamora-Aniñon PESO Manager

Jaime R. Fresnedi Mayor Leonides P. Castillon Jr. -

DOLE Muntaparlas Director

Arbitrary Certificate of Appreciation,

Participation and Locator None




Page No.: 7 of 20






10 MCTIPC Meeting Proper PESO Staff Arbitrary

Company Attendance Sheet

Feedback Form

IEC Materials

None

11 Sending of terminal reports to Mayor's

Office and DOLE MTPLFO Princess Jane Salamat 2 Days

Minutes of the meeting

Photos

Presentation

Feedback Assessment

None




Page No.: 8 of 20






Special Program for Employment of Students (SPES - Government) - Services Offered / Process

STEP PROCEDURE PERSON - IN - CHARGE TIME DURATION FORMS AND DOCUMENTS NEEDED FEES

A. Preparation

1 Advertisement/Announcement Edginald Adrian Hernandez 2 weeks prior to the

registration Database Layout None

2 Walk In/Online Registration Lyser Solante Arbitrary Attendance Sheet None

3 Submission of Requirements / Initial Interview of Applicant

PESO Staff 20 minutes

SPES Form

Employment Contract

Oath of Undertaking

Birth Certificate

Income Tax Return (if parents have work)

Certificate of Indecency (if parents have no work)

Copy of updated grades

None

4 Documentation, Requirements Process and Encoding

Lyser Solante Laurito Ticman

2 minutes per profile SPES Form with Requirements

Database None

5 Submission of Requirements to DOLE (Pre-Employment Forms)

Lyser Solante

Arbitrary

SPES Form

Requirements

Pledge of Commitment

Placement Report

GSIS Form

CBEP Form

SPES Profile Form

Masterlist of Beneficiary

Pre-SPES Employment Survey Questionnaire

None




Page No.: 9 of 20






B. Implementation

6 Life Skills Training / Orientation

Glenda Zamora-Aniñon Laurito Ticman

Ma. Rosario Magboo Baby Jane Pesigan

Princess Jane Salamat Jelmer Pajita

Jan Cyr Barcelona

Half day SPES LST Modules

Feedback Form None

7 Deployment Laurito Ticman 1 hour

Letter

DTR

Accomplishment Report

None

8 Monitoring of Attendance Laurito Ticman Arbitrary Attendance Sheet

DTR None

9 Submission of DTR with Accomplishment Report

Laurito Ticman Lyser Solante

1 Days

Attendance Sheet

DTR


None

10 Monitoring of Payroll Laurito Ticman Emelyn Misa Beth Cedro

1 Week

DTR


Payroll Generation

None

11 Submission of Requirements to DOLE (Post-Employment Forms)

Lyser Solante Arbitrary

Terminal Report

Palawan Express Form

Baseline Data for SPES Graduates

CTC of Payroll Generation

Placement Report

Pre-SPES Employment Survey Questionnaire

None




Page No.: 10 of 20






Special Program for Employment of Students (SPES-Private) - Services Offered / Process

STEP PROCEDURE PERSON - IN - CHARGE TIME DURATION FORMS AND DOCUMENTS NEEDED FEES

1 Advertisement/ Announcement Lyser Solante

Edginald Adrian Hernandez As per advice of

Employer Database Layout

Job vacancies None

2 Walk In / Referral Earl John Lopena 2 Minutes NSRP Form 1 Rev. 3 None

3 Submission of Requirements / Initial Interview of Applicant

Employer Arbitrary

SPES Form

Employment Contract

Oath of Undertaking

Birth Certificate

Income Tax Return (if parents have work)

Certificate of Indecency (if parents have no work)

Copy of updated grades

None

4 Documentation Lyser Solante 2 Minutes

Covering letter through PESO Manager

Photocopy of pledge of commitment

Placement Report

Masterlist of Beneficiaries

None

5 Checking/Signing of Oath of Under Taking and Employment Contract

Glenda Zamora-Aniñon

1 Minute

Covering letter through PESO Manager

Employment Contract

Oath of Undertaking

Masterlist of Beneficiaries

None




Page No.: 11 of 20






Government Internship Program (GIP) - Services Offered / Process




FEES

1 Job posting Lyser Solante

Edginald Adrian Hernandez 30 Minutes

Paper Layout

Database

None

2 Sourcing of applicants Jelmer Pajita 30 Minutes Applicants Masterlist

Database

None

3 Conduct Occupational Assessment

(OA) Jelmer Pajita 30 Minutes

Test Materials

RIASEC

Mental Ability Test

Management Development Questionnaire

NSRP Form 1 Rev. 3

None

4 Conduct Assessment Interview Division Head 15 Minutes Resume or Bio Data None

5 Submission of Requirements Jelmer Pajita 2 Days

GIP Application Form

NSRP Form 1 Rev. 3

Resume or Bio Data

Certificate of Indigence (from Barangay)

Certificate of Residency (from Barangay)

TOR/Certificate of Grades

Diploma

Comelec ID/ Care Card

2pcs. of 1x1 Picture

None




Page No.: 12 of 20






6 Job offer Laurito Ticman 5 Minutes

GIP Application Form

NSRP Form 1 Rev. 3

Resume or Bio Data

Certificate of Indigence (from Barangay)

Certificate of Residency (from Barangay)

TOR/Certificate of Grades

Diploma

Comelec ID/ Care Card

2pcs. of 1x1 Picture

None

7 Conduct orientation to new hire GIP/s. Jelmer Pajita 30 Minutes

Orientation Attendance

PowerPoint Presentation

Database

None

8 Contract Signing and Deployment Rizamaie Platil 10 Minutes Masterlist None

9 Payroll Generation Laurito Ticman 1 Hour

Attendance

DTR


None

10 Exit Interview Ma. Rosario Magboo 30 Minutes Turn Over Form

GIP Evaluation Form

None




Page No.: 13 of 20






Career Clinic for Grade 9 - Services Offered / Process




FEES

A. Preparation

1 Coordination to DepEd Baby Jane Pesigan

Ma. Rosario Magboo 5 Minutes Invitation Letter None

2 Preparation of Proposal Letter of the Activity

Jane Pesigan Ma. Rosario Magboo

5 Minutes Proposal Letter None

3 Preparation of Invitation Letter for Schools


5 Minutes Invitation Letter None

4 Preparation of Invitation Letter for Guest Speaker



B. Implementation

5 Registration Baby Jane Pesigan 2 Minutes Attendance Sheet None

6 Filling-up of NSRP Form 1 Rev. 3

Baby Jane Pesigan 5 Minutes NSRP Form 1 Rev. 3 None

7 Activity Proper Baby Jane Pesigan

Rio Magboo Guest Speakers

Arbitrary - None

8 Releasing of Certificates Baby Jane Pesigan 5 Minutes Certificate of Attendance

Certificate of Appreciation None

9 Report Generation Baby Jane Pesigan 1 Hour Database None




Page No.: 14 of 20






Labor Education for Graduating Students (LEGS) - Services Offered / Process




FEES

A. Preparation

1 Coordination to Universities and Colleges

Baby Jane Pesigan Ma. Rosario Magboo


2 Preparation of Proposal Letter of the Activity


5 Minutes Proposal Letter None

3 Preparation of Invitation Letter for Schools



4 Preparation of Invitation Letter for Guest Speaker



B. Implementation

5 Registration Baby Jane Pesigan 2 Minutes Attendance Sheet None

6 Filling-up of NSRP Form 1 Rev. 3

Baby Jane Pesigan 5 Minutes NSRP Form 1 Rev. 3 None

7 Activity Proper Baby Jane Pesigan Rio

Magboo Guest Speakers

Arbitrary - None

8 Releasing of Certificates Baby Jane Pesigan 5 Minutes Certificate of Attendance

Certificate of Appreciation None

9 Report Generation Baby Jane Pesigan 1 Hour Database None




Page No.: 15 of 20






Tolling Panghanapbuhay para sa ating Displaced/Disadvantage (TUPAD-LGU) Workers - Services Offered / Process




FEES

1

Fill up forms Maylene Arnido

Barangay Coordinators ECED

5 minutes

Beneficiary Profile

(PM-NCR-03.07-F.03-R.01)

NSRP Form 1 Rev. 3

None

2 Submission of Requirement Barangay Coordinators

ECED 3 Days

Beneficiary Profile

(PM-NCR-03.07-F.03-R.01)

NSRP Form 1 Rev. 3

Indigence

Photo copy of Cedula

Care Card/Valid ID

None

3 Checking of Requirements Maylene Arnido 10 minutes

NSRP Form 1 Rev. 3

Indigence


Care Card/Valid ID

None

4 System Checking Maylene Arnido Lyser Solante

10 minutes NSRP Form 1 Rev. 3

Care Card/Valid ID

None

5 Encoding of Masterlist, Attendance and Contract

Maylene Arnido 30 minutes

NSRP Form 1 Rev. 3


Care Card/Valid ID

None

6 Printing of ID’s Edginald Adrian

Hernandez 30 minutes

Masterlist

Database

None




Page No.: 16 of 20






7 Call/Text TUPAD beneficiary for the Orientation

Laurito Ticman Maylene Arnido

30 minutes

Masterlist

Database

None

8 Deployment Lake Management Office

(LMO) 20 minutes PowerPoint presentation

None

9 Monitoring of TUPAD Beneficiary Maylene Arnido

Lake Management Office 2 Days

DTR


None

10 Receiving of Reports and Attendance

Maylene Arnido

Arbitrary Attendance

Pictures soft copy

None

11 Finalizing of Attendance, DTR and Accomplishment Report

Maylene Arnido TUPAD Leader

2 Days

Attendance

DTR


None

12 Submission of Terminal Reports Rizamie Platil 1 Day Terminal Template None

13 Payroll Laurito Ticman Emelyn Misa

Maylene Arnido 1 Day

Attendance

DTR

None




Page No.: 17 of 20






Tulong Panghanapbuhay para sa ating Displaced/Disadvantage (TUPAD-DOLE) Workers - Services Offered / Process




FEES

1 Make a Proposal Glenda Zamora – Aniñon

Laurito Ticman, Rizamie Platil

10 minutes Proposal Letter

None

2 Submit proposal to DOLE Rizamie Platil

Arthur Quiamco 1 hour

Proposal signed by the City Mayor and PESO Manager

None

3 Wait for the approval from DOLE Emelyn Misa Rizamie Platil

Arbitrary - None

4 Fill up forms Rizamie Platil

TUPAD Coordinators

5 minutes

PESO Registration form for under employment

Beneficiary Profile

(PM-NCR-03.07-F.03-R.01)

NSRP Form 1 Rev. 3

None

5 Submission of Requirement Rizamie Platil

TUPAD Coordinators

3 Days


Beneficiary Profile

(PM-NCR-03.07-F.03-R.01)

NSRP Form 1 Rev. 3


Photo copy of Valid ID

None

6 Checking of Requirements Rizamie Platil

10 minutes


Beneficiary Profile

(PM-NCR-03.07-F.03-R.01)

NSRP Form 1 Rev. 3

None




Page No.: 18 of 20








7 System Checking Rizamie Platil Lyser Solante

10 minutes

Beneficiary Profile

(PM-NCR-03.07-F.03-R.01)

NSRP Form 1 Rev. 3

None

8 Encoding of Masterlist Rizamie Platil

30 minutes

NSRP Form 1 Rev. 3

Beneficiary Profile

(PM-NCR-03.07-F.03-R.01)

None

9 Scanning of Requirements Rizamie Platil

4 Hours

Beneficiary Profile

(PM-NCR-03.07-F.03-R.01)

NSRP Form 1 Rev. 3



None

10 Contract Signing Rizamie Platil

1 Day

Masterlist

Valid ID

None

11 Finalizing of TUPAD Masterlist Rizamie Platil

30 minutes

TUPAD Contract

Beneficiary Profile

(PM-NCR-03.07-F.03-R.01)

NSRP Form 1 Rev. 3



None

12 Requirements Submission to DOLE Rizamie Platil

Arthur Quiamco 1 Hour

TUPAD Contract

Beneficiary Profile

(PM-NCR-03.07-F.03-R.01)

NSRP Form 1 Rev. 3



None




Page No.: 19 of 20






13 Wait for the Approval from DOLE for Orientation

Laurito Ticman Emelyn Misa Rizamie Platil

Arbitrary -

None

14 Call/Text TUPAD beneficiary for the Orientation

Laurito Ticman Emelyn Misa Rizamie Platil

30 minutes Masterlist

Database

None

15 Deployment Rizamie Platil

TUPAD Coordinators 20 minutes

PowerPoint Presentation

None

16 Monitoring of TUPAD Beneficiary Rizamie Platil

TUPAD Coordinators 5 Days

Attendance

DTR


None

17 Receiving of Reports and Attendance

Rizamie Platil Arbitrary Attendance

Pictures soft copy

None

18 Finalizing of Attendance, DTR and Accomplishment Report

Rizamie Platil TUPAD Coordinators

2 Days

Attendance

DTR


None

19 Furnishing and Submission of Terminal Report and Payroll

Rizamie Platil

1 Day DTR

Terminal Template

None

20 Terminal Report & Payroll Submission to DOLE

Rizamie Platil Arthur Quiamco

1 Hour DTR

Terminal Report

None




Page No.: 20 of 20






Mayor’s Clearance - Services Offered / Process




FEES

1 Requirements Inquiry Earl John Lopena 1 Minute List of Requirements None

2

Requirements Validations 1. Bio-data/ Resume with picture 2. Police/ NBI Clearance 3. Barangay Clearance 4. Court Clearance (METC & RTC) 5. Community Tax Certificate

Earl John Lopena 5 Minutes - None

3

Registration & Payment 1. For Local Employment 2. Travel Abroad 3. Military / P.N.P. Enlistment 4. Marriage Abroad 5. Securing permit to carry firearms

Earl John Lopena 5 Minutes -

Mayor's Clearance = P20.00

Certified True Copy = P15.00

City Ordinance 93-35

4 Encoding Earl John Lopena 5 Minutes - None

5 Signing & Thumb Printing Earl John Lopena 5 Minutes Mayor's Clearance None

6 Clearance Signing

Glenda Zamora-Aniñon or Engr. Allan A. Cachuela,

Laurito D. Ticman, Alan Roy R. Sabellano

2 Minutes Mayor's Clearance None

7 Submission of Documents Photo Copy - Arbitrary

Mayor's Clearance

Requirements

Log Book

None

PUBLIC EMPLOYMENT SERVICE OFFICE Doc Ref No.: PESO-QMS … · 2020. 1. 4. · NSRP Form 1 Rev. 3...

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Transcript of PUBLIC EMPLOYMENT SERVICE OFFICE Doc Ref No.: PESO-QMS … · 2020. 1. 4. · NSRP Form 1 Rev. 3...