Public Consultation

Service Redesign Proposal2014

Introduction:

Warwickshire Fire and Rescue Service is required to save around £2.4 million pounds over a four year period, that equates to 12% of its overall funding. As part of these savings we have had to look at how we can deliver frontline services differently.

The response model improves our current emergency response standard. If implemented we will respond to serious incidents in rural areas within 10 minutes on 80% of occasions. That has reduced our current response time by half and means that if you live in a small town or village anywhere in the county you will receive the same level of response as our large urban centres. Change is always difficult, however we would reassure the public in Warwickshire that this would not impact on our priorities:

• Protect the public • Protect our firefighters • Do our very best

Rob Moyney Area Commander Operational Response

Background & Context: Key Aims

The key aims of the proposed delivery model are to:

o Improve outcomes to the community

o Maintain high levels of Training and Operational equipment to keep our Firefighters safe

o Redesign the Service

o Save money

Background & Context: Savings Implementation

o The Service Redesign proposal is based on a plan to achieve a target saving of £2.4m over a four year period

o This consultation focusses on the implementation required within years 1 & 2

o Further implementation detail of years 3 & 4 is dependant on review and validation at the end of years 1 & 2

Service Redesign Proposal Savings

Year Savings£000

Stage 1(Years 1 & 2)

2014/15 530

2015/16 733

Background & Context:

WFRS contribution target of £2.4m over four years towards the WCC overall savings target

means a reduction in staff numbers

… which requires a new Delivery Model

That incorporates an amended wholetime duty system

and is supported by appropriate vehicles, equipment and managerial structures

Background & Context: Current Fire Engines

Pumps Day Pumps Night

Wholetime (WT) Shift 8 8

Wholetime (WT) Day Crewed 2 2

Retained Duty System (RDS) 12 12

TOTALS 22 22

o Wholetime (WT) fire stations maintain fire engine availability by operating either shift crewed or day crewed systems

o Retained Duty System (RDS) fire stations facilitate fire engine availability using ‘on call’ firefighters

Background & Context: Current Fire Stations

Pumps

Wholetime (WT)Nuneaton 2

Rugby 2Leamington Spa 2

Stratford 1 WT + 1 RDSAlcester 1

Day CrewedAtherstone 1 WT + 1 RDSColeshill 1 WT + 1 RDS

Retained (RDS)Bedworth 1Polesworth 1Kenilworth 1Southam 1

Fenny Compton 1Shipston on Stour 1

Bidford 1Henley in Arden 1

Wellesbourne 1

The 2 year savings target will require the removal of:

o 30 Wholetime (WT) postso 5 Fire Control Room Officer posts

WT RDS (FTE)

Current Establishment 230

114

£1.3m savings, 2 year savings target 200 114

Background & Context: Operational Staff

Activity Levels: Life Risk Incidents

Life RiskP1 & P2 Incidents

Non Life RiskP3 & P4 Incidents

Incidents in Warwickshire 2011 - 2012

Priority Level

Examples No. of Incidents

P1Highest Priority

Building fire, persons reported

Road Traffic Collision,persons trapped

1441

P2

Building fire

P3

Vehicle fire

5851P4

Small fire in the open

P5Lowest Priority

Fire believed to be already out

Location of P1 & P2 Incidents Location of P1 & P2 Incidents

Heat Map

Activity Levels: Life Risk Incidents

Incidents in Warwickshire 2011 - 2012

Activity Levels: Engine Availability

0

5

10

15

20

25

Appliances with full crew

Incidents occuring

Average RDS Engine Availability

compared to Incident Demand … by hour of day

Average RDS

appliance availability

Time of Day

Number of incidents

Appliances with full crew available to respond to life risk incidents Incident hourly profile

Activity Levels: Conclusion

By analysing activity levels and incident demand we have found that:

o Retained (RDS) appliance availability is reduced during the day

o Maximum number of appliances are available when incident activity is at its lowest

o Operational staff capacity needs to be aligned with incident demand

o Single appliance locations are required to achieve better response times across the whole County

o Both Whole-time (WT) and Retained (RDS) duty systems are required to achieve a flexible response

Proposed Response Model

The overall aim of the proposed Response Model is to:

o Provide a quicker response to life risk incidents such as building fires and road traffic collisions (RTCs) across the whole of the County

o Maintain the current response of 10 minutes to urban areas

o Significantly improve the response times within rural areas (currently 20 minutes)

o Enable the Fire and Rescue Service to achieve a target saving of £1.3m over a two year period

Proposed Response Model: Duty Systems

Response Model – Duty Systems

WT

WT staff operating a 12 hour peak demand day shift

WT staff operating a 12 hour night shift

WT staff providing nucleus crewing at RDS locations

RDSRDS staff crewing appliances with 24 hour availability

RDS staff crewing appliances with 12 hour night time availability

WT & RDS A strategic reserve staff pool to facilitate resilience pumps when required

o The proposed response model will be phased in over the next four years

o Fire engines in the model are distributed across single vehicle locations to achieve geographic coverage

o Following implementation of the response model, the effectiveness of response locations will be continually evaluated

Proposed Response Model

Proposed Response Model: Response Locations

HubsNuneaton

Rugby

Coleshill

Leamington

Stratford

Response PointBedworth

Polesworth

Atherstone

Kenilworth

Southam

Fenny

Shipston

Bidford

Alcester

Henley

Wellesbourne

Proposed New Response PointsRyton on Dunsmore

Gaydon

Proposed Response Model : Year 1, 2015, Available Fire EnginesAvailable Pumps 2015

Pumps

HubsNuneaton 2 WT (1 x 24hr, 1 x 12hr)

Rugby 3 WT (2 x 24hr, 1 x 12hr)Coleshill 1 WT (24hr) + 1 RDS

Leamington 4 WT (2 x 24hr, 2 x 12hr)Stratford 2 WT (1 x 24hr, 1 x 12hr) + 1 RDS

Response PointsBedworth 1 RDS

Polesworth 1 RDSAtherstone 1 RDSKenilworth 1 RDS

Southam 1 RDSFenny 1 RDS

Shipston 1 RDSBidford 1 RDSAlcester (pump deployed from hub)Henley 1 RDS

Wellesbourne 1 RDSRyton on Dunsmore (pump deployed from hub)

Gaydon (pump deployed from hub)

Response Model, Year 1, 2015

Day Model, Crewing Type

Night Model, Crewing Type Vehicle Deployments

Nuneaton WT WTBedworth RDS RDS

Coleshill WT WT

RDS 12 hourPolesworth RDS RDS

AtherstoneWT Pump deployed from Nuneaton Hub

RDS 12 hour

Rugby WT WTWT

Kenilworth RDS RDS

Leamington WT WTWT

Southam RDS RDSFenny RDS RDS

Shipston RDS RDS

Stratford WT WT

RDS 12 hourBidford RDS RDS Alcester WT Pump deployed from Stratford HubHenley RDS RDS

WellesbourneWT Pump deployed from Leamington HubRDS RDS

Ryton on Dunsmore WT WT Pump deployed from Rugby HubGaydon WT WT Pump deployed from Leamington HubTotal WT 12 7Total RDS 9 12

Total Pumps 21 19

Proposed Response Model : Year 1, 2015, Dynamic Dispersal

Proposed Response Model: 2015Year 1, Day

Proposed Response Model: 2015Year 1, Night

Proposed Response Model : Year 2, 2016, Overview

Because of changes in the numbers of whole-time firefighters, to achieve the required savings, year 2 sees the introduction of: o An additional RDS fire engine at Rugby

o A change at the Leamington hub from 4 to 3 whole-time fire engines

Available Pumps 2016

Pumps

HubsNuneaton 2 WT (1 x 24hr, 1 x 12hr)

Rugby 3 WT (2 x 24hr, 1 x 12hr) + 1 RDSColeshill 1 WT (24hr) + 1 RDS

Leamington 3 WT (2 x 24hr, 1 x 12hr)Stratford 2 WT (1 x 24hr, 1 x 12hr) + 1 RDS

Response PointsBedworth 1 RDS

Polesworth 1 RDSAtherstone 1 RDSKenilworth 1 RDS

Southam 1 RDSFenny 1 RDS

Shipston 1 RDSBidford 1 RDSAlcester (pump deployed from hub)

Henley 1 RDSWellesbourne 1 RDS

Ryton on Dunsmore (pump deployed from hub)

Gaydon (pump deployed from hub)

Proposed Response Model : Year 2, 2016, Available Fire Engines

Response Model, Year 2, 2016

Day Model, Crewing Type

Night Model, Crewing Type Vehicle Deployments

Nuneaton WT WTBedworth RDS RDS

Coleshill WT WT

RDS 12 hourPolesworth RDS RDS

AtherstoneWT Pump deployed from Nuneaton Hub

RDS 12 hour

Rugby WT WTWT

RDS 12 hourKenilworth RDS RDS Leamington WT WT

Southam RDS RDSFenny RDS RDS

Shipston RDS RDS

Stratford WT WT

RDS 12 hourBidford RDS RDS Alcester WT Pump deployed from Stratford HubHenley RDS RDS

Wellesbourne WT Pump deployed from Leamington HubRDS RDS

Ryton on Dunsmore WT WT Pump deployed from Rugby HubGaydon WT WT Pump deployed from Leamington HubTotal WT 11 7Total RDS 9 13

Total Pumps 20 20

Proposed Response Model : Year 2, 2016, Dynamic Dispersal

Proposed Response Model: 2016Year 2, Day

Proposed Response Model: 2016Year 2, Night

Response Model: Resilience Arrangements

o Availability of 20 fire engines at all times will be achieved by maintaining a strategic reserve, crewed by firefighters that are recalled to duty

o Mobilising of resilience appliances will be achieved within a 30 to 90 minute time period depending on the location of responding firefighters within the County.

Proposed Response Model : Performance

The proposed model will:

o Get a fire engine to life risk emergencies across the County within 10 minutes on 80% of occasions (which is an increase of 6% on current performance across the County)

o Get a second fire engine to life risk emergencies across the County within 15 minutes on 80% of occasions

Response Model: Performance

The proposed Response Model is designed to achieve a quicker response to life risk incidents such as building fires and road traffic collisions (RTCs) across the whole of the County and is benchmarked against 10 minute and 15 minute performance.

Proposed Response Model Improved Performance Levels

Current Response

Stage 1 Model(Year2, 2016)

10 minute performance

P1 + P2 Incidents attended within 10 minutes 74.0% 81.8%

15 minute performance

P1 + P2 Incidents attended within 15 minutes 94.0% 97.2%

P1 & P2 Incidents,

Building Fires & RTCs, by hour of day

Time of Day

Number of

Incidents

64.5% of P1&P2s occur

between 1000hrs

and 2200hrs

Wholetime Duty System: Demand… by hour of day

Property Fires (P1&P2)

1000 hrs to 2200 hrs (Day)

Property Fires (P1&P2)

2200 hrs to 1000 hrs (Night)

More RED persons reported

10:00 – 22:00

WT Duty System: Demand… by hour of day

RTCs (P1)

1000 hrs to 2200 hrs (Day)

RTCs (P1)

2200 hrs to 1000 hrs (Night)

More P1 RTC’s 10:00 – 22:00

WT Duty System: Demand… by hour of day

WT Duty System: Conclusion

By analysing activity levels and incident demand by hour of day we have found that we can:

1. Improve our initial response standards and fire engine availability by deploying whole-time firefighters at more response locations.

2. Have more fire engines and firefighters available between the peak hours of 10am and 10pm.

3. Match peaks in demand by changing firefighters’ shifts

Delivery Model

Vehicles and Equipment

Provide replacement fire appliances and

equipment as required to support the model

New Delivery Model: Support & Capacity Building

Operational Training

Deliver training systems to ensure well trained

operational crews

Management Structure

Introduce a management structure to support and enhance the proposed

response model

New Delivery Model: Implementation Timeline 2015 - 2016

Year Action Savings£000

Year 12015

(2014/15)

Introduce WT duty systemAdopt proposed response modelImplement new response management structureBegin phased reduction of WT establishment by 15 posts

Validate and review performance of implemented response model

530

Year 22016

(2015/16)

Continue phased reduction of WT establishment by a further 15 postsIntroduce a RDS fire engine at RugbyReduce fire engines at the Leamington hub from 4 to 3

Validate and review performance of implemented response model

733