Psychological Contract Conference 2016: Your Breach is My Breach
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Transcript of Psychological Contract Conference 2016: Your Breach is My Breach
YOUR BREACH IS MY BREACH?
JOS AKKERMANS, MATTHIJS BAL, & SIMON DE JONG PSYCHOLOGICAL CONTRACT MEETING 2016, DUBLIN
KEY TAKEAWAYS FROM THIS PRESENTATION
INTEGRATION OF UNIT CLIMATE IN PCB RESEARCH Social context has largely been ignored thus far Unit commitment climate as important sense making device
STRENGTH MODERATES, LEVEL DOES NOT High general level of commitment in unit does not buffer High level of agreement does buffer
3-WAY INTERACTION BETWEEN PCB, LEVEL & STRENGTH Detrimental effects of PCB on engagement are most strongly
buffered when both level ánd climate are high
INTRODUCTION: INCLUDING SOCIAL CONTEXT IN PC RESEARCH
PCB has clear negative effects on individuals
But what about the influence of the social context?
UNIT CLIMATE “Shared perceptions of workers within a unit concerning their beliefs
about the organization” (González-Romá et al., 2009)
Unit climate can influence employee attitudes and behavior Related to PCB sensemaking: commitment climate
COMMITMENT CLIMATE LEVEL Average level of commitment in the unit
COMMITMENT CLIMATE STRENGTH Consensus of commitment in the unit
INTRODUCTION: INCLUDING SOCIAL CONTEXT IN PC RESEARCH
CONSERVATION OF RESOURCES THEORY (Hobfoll, 2001; 2002)
People strive to protect their resources + avoid risks of losing them PCB = resource loss Loss cycle: PCB - engagement + turnover intentions
SOCIAL INFORMATION PROCESSING THEORY (Salancik & Pfeffer, 1968)
Social environment provides cues on how to make sense of and interpret events influences attitudes and behavior
Commitment to the organization of coworkers as an important social cue about how to respond to PCB
Social environment especially powerful in “strong situations”
INTRODUCTION: INCLUDING SOCIAL CONTEXT IN PC RESEARCH
METHOD
MULTILEVEL DATASET 1,272 employees in 36 units Dutch healthcare organizations
DEMOGRAPHIC CHARACTERISTICS 91% female (representative of industry) Mage = 43.52; Mtenure = 10.50 years
STRATEGY OF ANALYSIS Multilevel path analyses with MPlus
CLIMATE STRENGTH INTERACTION
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Low Psychological ContractBreach
High Psychological ContractBreach
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Low Climate Strength
High Climate Strength
3-WAY INTERACTION
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Low PsychologicalContract Breach
High PsychologicalContract Breach
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(1) High Climate Level, HighClimate Strength
(2) High Climate Level, LowClimate Strength
(3) Low Climate Level, HighClimate Strength
(4) Low Climate Level, LowClimate Strength
WHAT DOES THIS ALL MEAN?
EMPIRICAL SUPPORT FOR ROLE OF SOCIAL CONTEXT Commitment climate strength moderates PCB – engagement link 3-way interaction: negative effects of PCB especially buffered
when both level AND strength are high
SUPPORT FOR COR THEORY AND SIP THEORY IN PCB RESEARCH PCB as resource loss; can trigger loss cycles Social environment as an important cue in the sensemaking process after PCB