Prsentation-nv Workshop 2011

8/6/2019 Prsentation-nv Workshop 2011

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V E R B A LCOMMUNICATION

When we don’t use words

Non



When we don t use words

Nonverbal

communication isusually understood

as the process of communication

through sending andreceiving wordless



Non-verbal

communication

includes facialexpressions, eye

contact, tone of voice, posture &motions and



It may also include

the way we wear our clothes or thesilence we keep.



There are more than

700,000

forms of

nonverbal communication



We Communicate less with words !



Ambiguous

Substitutes, contradicts,emphasizes or regulates verbalmessage



Conveys emotionsandattitudes



Continuous

Culture Bound



Paralanguage



P a r a l a n g u a

g eHow yousay whatyou say

I NEVER TOLD YOU



39% meaning

is affected by vocal cues-

not the words but

the way they are said



The gestures , postures , and

facial expressions by which aperson manifests variousphysical, mental, or emotional

states and communicatesnonverbally

with others

The American Heritage® Dictionary of the English Language



Movement of Body canexpress both general and

specific messages

VOLUNTARY INVOLUNTAR

Y



HITLER



FINGERS

The “O.K.” signal. (the thumb and forefinger form a circle) means “fine,” or “O.K.” in most

Cultures..“zero” or “worthless” in some parts of Europe..“money” in Japan..An insult in Greece, Brazil, Italy, Turkey, Russiaand some other countries..



FINGERS (Cont’d)

Pointing with the index finger iscommon in North America andEurope..

But it is considered impolite inJapan and China where they

favor using the whole open hand..



Gestures & Postures

• Standing position

• Walking style

• Hand Movements



F a c i a l E x p r e s s i o n s



Facial Expressions

• Face is the indexof Mind

• The eyes, the lipsand the musclesexpress manyfeelings



Eye contactis most effective in

the goalto gain someone’s

trust



Stare or fixed gaze

suggest involvement or

wonder or disapproval----------------Raised looks

show dominance



• Downcast looks suggestweakness andsubmission

• Direct eye contact

communicates honesty,transparency and

neutral attitude



Elizabethan Fashion



Space IDistanceas anindicator of

intimacySpaceand

Distance



Distanc

eIntimate distance -nomore than 18 inchesapart mom and baby

Personal Distance -18inches to 4 feet - Casualand personal



Social distance -4-12 feetimpersonal, business,

social gatherings

Public distance -Morethan 12 feet

Public speaking

Distanc

e



So What Does This Mean?

• Let me see!• Authoritative • Pondering• Thinking

• Considering




• Can I help!• Trust me!

• You’re ingoodhands!

• HelpingHand




• Dejected• Disappointed• Lost it.




• Now juststop that!

• Get out of here!• Defensive• Oppositiona

l




• So tell memore!

• Open• Accepting

• Welcoming

NONVERBAL INTERPRETATION



BEHAVIOR

Brisk, erect walk Confidence

Standing with hands onhips

Readiness, aggression

Sitting with legs crossed,foot kicking slightly

Boredom

Sitting, legs apart Open, relaxed

Arms crossed on chest Defensiveness

Walking with hands inpockets, shoulders

hunched

Dejection

NONVERBAL INTERPRETATION



BEHAVIOR

Hand to cheek Evaluation, thinking

Touching, slightlyrubbing nose

Rejection, doubt, lying

Rubbing the eye Doubt, disbelief

Hands clasped behindback

Anger, frustration,apprehension

Locked ankles Apprehension Head resting in hand,eyes downcast

Boredom

Rubbing hands Anticipation



Silence

Better I be now….



A B I G T HA N K Y

O U

I hope you enjoyedwatching this as muchas I enjoyed making it.

Prsentation-nv Workshop 2011

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