American International University-Bangladesh (AIUB)

Proposal for developing an Employee communication Skill management training program for “Confidence group”

A training program

Submitted to

Mr. A.K. Nazmul

Director BBA Program

&

Senior assistant professor

Faculty of business administration

Submitted by

NO Name Id

1. Rahman,Farzana 11-19398-2

2. Mili,Mansura akter 11-19435-2

3. Mitu,Mehebuba Tabassum 11-19416-2

Date of submission

2.7.2014

Letter of Transmittal

To

A.K.Nazmul

Senior assistant professor

Faculty of Business Administration

American International University Bangladesh (AIUB).

Dear Sir,

It is our great pleasure to submit the proposal titled Employee communication Skill management program on ‘Confidence group’ that you assigned us a partial requirement of the course “Training and Development”. We are thankful to you for allowing us the opportunity to do that on this topic.

We will always be available for any supplementary interpretation or clarification that may require. This proposal definitely gives us an exceptional experience that will be in use in the future.

We hope that our research will live up to your expectations and will throw light on the issue.

Sincerely,

Rahman, Farzana 11-19398-2

Mili, Mansura Akter 11-19435-2

Mitu, Mehebuba Tabassum 11-19416-2

Background of the organization-

In 1991, the journey had begun with the name called Confidence Cement Limited. By holding a vision throughout the business merged into larger entity called ‘CONFIDENCE GROUP’. Now the organization is one of the top most conglomerates in Bangladesh involved in manufacturing innovative mid-tech tech engineering products with all its excellence. The organization largely believes in contributing to the development of the nation and it is evolving accordingly with all its strength and vision.

‘CONFIDENCE GROUP’ owns 8 different SBUs: confidence group keeps on delivering its promises maintaining the best quality product range such as – cement, paint, power generation, spun pre-stressed concrete (SPC) Poles. Galvanized telescopic steel poles, machineries, gear-box for water pumps, screws and fasteners, steel lattice towers, portable steel bridge, pole fittings and hardware, telecommunication etc.

The group includes different wings of specialized business entities to produce different category products. Each and every of them are highly competent to operate the assigned activities.

Introduction to the training program-

Training is a reason behind employees’ job satisfaction. It helps to make a job more pleasant for an employee. Training always works as a key to make employees attentive or potential. An organization human resource department should always have some plan to motivate employees by training. When a human resource department has trained their employees then they find their employees more active in their duties.

Communication is often defined as the sharing of information, feelings and ideas. In the business world, exchanging information is essential for a company's success, and there are many different avenues available to communicate with employees and customers. With the advent of social media, the number of communication options has exploded.

The training program we are going to develop will be basically employee communication skill management in Confidence group, which is one of the top most conglomerates in Bangladesh involved in manufacturing Innovative Mid-tech Engineering Products with all its excellence.

Rational for selecting the training program-

Our training proposal is about the ‘Employee communication Skill management’.

Employee communication Skill management refers to that how employees communicate with their coworkers as well as with their boss and by this how employees improve their relationship with other coworkers and able to improve their performance in the workplace.

This training will help the company's employees how good communication help them to improve their performance .This training program will include all about:

• To ensure that employee and their coworker have access to information that they need to do their job well.

• To promote consistency, keeping everyone on the same page when it comes to procedures and work rules.

• To ensure better quality, when everyone is communicating, mistakes and errors are avoided and standards met.

• To ensure greater safety, supervisor explains safety hazards and precautions, and employees can alert coworkers to hazards.

• To increase customer satisfaction which is essential for keeping the organization competitive and profitable.

Expected benefits –

Employee communication Skill management is much more important thing in corporate life now a days. The main objective of this training session is to teach the basics of effective communication in the workplace. At the end of the training session, employees will be able to

identify the benefits of effective communication; recognize obstacles to effective communication; enhance their communication skill; and communicate more effectively on the job.

Expected limitations-

✓ The report may be can’t cover up all the issues regarding employee communication because of unconsciousness and conventional thinking.

✓ there will be a problem of communication between us and the HR executive.

✓ lack of experience may have negative impact as we are not directly connected with that particular person who will provide us the information.

✓ HR executive may not want to share all the information regarding their training required areas because its shows their weakness towards us.

Timeline of the activities: