ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a...

24
ProPartner Playbook 2016

Transcript of ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a...

Page 1: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

ProPartnerPlaybook

2016

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

Veeam enables the Always-On Enterprise by providing solutions that deliver Availability for the Modern Data CenterTM

Veeam recognizes the challenges in keeping a business up and running at all times and addresses them with solutions that provide

With Veeamrsquos award-winning products in your sales bag you can easily turn conversations about virtualization into Veeam opportunities

PRODUCT INFORMATION

Product Information

Product Information

leveraged data

complete visibility

high-speed recovery

data-loss avoidance

verified protection

For Businesses of Any Size

For Small Businesses With Less Than 250 Employees

Veeam Backup EssentialsTM delivers the same reliable benefits of Veeam Availability SuiteTM but is specially priced for small businesses with savings of up to 60 or more providing enterprise-level data protection for small businesses with virtual environments of 24 or 6 sockets

Want to know the business value of ALL Veeam solutions ldquoat-a-glancerdquoCheck out this one-page overview that depicts the business value product benefits

features and more for each Veeam product

Veeamreg Availability SuiteTM combines the industry-leading backup restore and replicationcapabilities of Veeam Backup amp ReplicationTM with the advanced monitoring reporting andcapacity planning functionality of Veeam ONETM Veeam Availability Suite delivers everything your customers need to reliably protect and manage their VMware vSphere and Microsoft Hyper-V environments

Veeamreg Backup amp ReplicationTM leverages virtualization storage and cloud technologiesto provide Availability for the Always-On EnterpriseTM to deliver RPOs and RTOs (RTPOTM) of 15 minutes for ALL applications and data Veeam Backup amp Replication also offers a FREE version of the same tool The free version Veeam BackupTM Free Edition provides a subset of the functionality in the paid editions of the product

Veeam Management PackTM(MP) Veeam Management Pack for System Center is the mostcomprehensive intuitive and intelligent extension for app-to-metal management of Hyper-V vSphere and Veeam Backup amp Replication Veeam MP provides single-pane-of-glass dashboards for monitoring reporting and capacity planning to centralize hybrid virtual management and keep business and IT services running smoothly

Veeam ONETM is a powerful monitoring reporting and capacity planning tool for VMware vSphere Microsoft Hyper-V and the Veeam backup infrastructure Enable Availability for the Always-On EntepriseTM by selling your customers a solution that provides complete visibility into their IT environment and gives them the ability to detect issues before they have an operational impact that matter most to virtualization administrators Veeam ONE also offers a FREE versionof the same tool Now everyone can experience the benefits of 24x7 monitoring and management reporting

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROPARTNER PROGRAM

Veeamreg provides Availability for the Always-On EnterpriseTM

by leveraging virtualization storage and cloud technologies to deliver recovery time and point objectives (RTPOtrade) of less than 15 minutes for all data and applications With more than 135000 customers worldwide Veeamrsquos solutions enable the Always-On Businesstrade with high-speed recovery data loss avoidanceverified protection leveraged data and complete visibility Veeam sees partnersas an extension of its own sales team and realize that the investments in building its channel are just as important as the investments in building a superior product

The Veeam ProPartner Program affirms Veeamrsquos commitment to its partners to help expand their reach in the market by giving access to the tools and resources necessary to differentiate their business so they may become more profitable

ProPartnerProgram

ProPartner Program Benefits

Veeamreg Availability SuiteTM delivered technical and sales enablement training including accreditations through Veeam University and the Veeam Certified Engineer (VMCE) certification

Veeam ProPartner Portal is a dedicated partner resource website that includes sales tools and other information to help you qualify and drive business

Marketing support from Veeam including funds for joint activities

Direct access to customer care and support for technical inquiries

Ability to increase margins based on their partner levels and participation in the Deal Registration Program

ProPartner Program

Ingram Micro ProPartner Community Benefits

Program Requirements

For more information about the benefits and requirements of being a Veeam Pro Partner please reviewthe ProPartner Program Guide

Your success in Veeamrsquos ProPartner

Program will be based on achieving an annual revenue target earning

Veeam certifications and more

$2000 in Marketing Development Funds (MDF) to be used within 90 days of series completion with access to marketing services assistance based on campaign

Veeam Certified Engineer (VMCE) discounts for classes scheduled within 180 days of series completion

Participation in Veeamrsquos end user lead share program

End user appointment setting incentives

Access to FITreg LIVE training environment for down stream customers

Quarterly growth contests

Enrollment in Ingram Micro Smart Enablement Program

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

Getting started

with

Veeam is easy

Just follow these steps and yoursquoll be on your way

to easyselling and

higher margins

GETTING STARTED

Getting Started

BECOME APROPARTNER

STEP

01

After you submit the form a Veeam Partner

Manager will contact you to discuss the

ProPartner Program in detail including

requirements for membership levels and your

enablement training plan

Visit httpwwwveeamcompropartner

and click ldquoApply nowrdquo

Complete the form in its entirety

Getting Started

GET ENABLED LEVERAGING

INGRAM MICRO

STEP

02

The ProPartner Graduate

Enablement Series includes

educational and informative

sessions that will enable you

to give your customers the

solution information they need

to better understand Veeam

As a result yoursquoll maximize

profit increase revenue and

grow your business Included

are sessions for both Sales and

Technical Sales professionals

which are designed to provide

you with the necessary skills

to position sell and implement

Veeam solutions

START SELLING VEEAM

STEP

03

Once yoursquove been

approved in the

ProPartner Program and

completed the ProPartner

Graduate Series yoursquoll have

access to the tools you need to

become a trusted advisor

to customers and gain a

long-term competitive

advantage in your VMware

vSphere and

Microsoft Hyper-V

virtualization practice

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROPARTNER RESPONSIBILITIES | PORTAL ACCESS

ProPartnerResponsibilities

Your company information and contact information must be kept current so that Veeam can contact you about your membership in the Veeam ProPartner Program and keep you up-to-date with programs benefits or promotions for which you are eligible

Keep your information up-to-date

Once you are a registered Veeam ProPartner you will be asked to sign the click-through agreement which explains the Terms and Conditions of being a partner of Veeam If you have any questions regarding the program please reach out to yourVeeam sales representative for clarification

Sign the click-through agreement

Reward Programs

With the Veeam Rewards Center you can view and manage all reward programs in one place so you donrsquot have to keep track of various programs

Based on your efforts and success this program will reward you with money on a reloadable Visa embossed with your name on it

Veeam Rewards Center

ProPartner ResponsibilitiesProPartnerPortal Access

ProPartner Portal Access

A range of information for current and prospective partners is available on our public websiteat httpwwwveeamcompropartner including information about the Veeam ProPartner Program becoming a partner access to the ProPartner Portal and other information

Once you are a registered Veeam ProPartner you will be asked to sign the click-through agreement which explains the Terms and Conditions of being a partner of Veeam If you have any questions regarding the program please reach out to your Veeam sales representative for clarification

After you have registered to become a Veeam ProPartner you will have access to a wealth of information including program benefits and requirements salesmarket-ing tools and other related resources in the Veeam ProPartner Portal

Workplace

The Workplace section of the ProPartner Portal is where you can make things happen

Available on the ProPartner Portal

Deal Registrations

The Veeam Deal Registration Program aims to protect and incentivize partners actively selling and promoting Veeam technology Depending on your partner membership level partners can earn additional margin by registering their interest and participation in deals involving Veeam products Register a deal and add additional margin on qualified opportunities right from the ProPartner Portal

Renewals

Veeam offers ProPartners the opportunity to earn revenue on the same deals that they closed by selling Veeam support contract renewals Find out how

Request NFR keys

Get pricing information

Register a deal

Request a quote

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TECHNICAL SUPPORT | LICENSING amp PURCHASING

The Technical Center is a section of the ProPartner Portal that is dedicatedto helping the technical sales team at your organization better understand Veeam solutions in order to pitch the solutions more effectively to a more technical audience

Not all sales tools are created equal and this section on the portal gives those technical folks access to

Technical Center

Promotions

Technical education

amp certifications

Latest industry trends

Demo resources

Selling tools

As an Ingram Micro reseller yoursquoll have access to a technical team dedicated to Veeam solutions Theyrsquoll help you with

Veeam Systems Engineers

Technical enablement

Product demos

Technical trainings

ProPartner Technical Support

Korey JohnsonField Technical Consultantkoreyjohnsoningrammicrocom

Contacts

Don McArdleTechnical Account Manager donmcardleingrammicrocom

ProPartner Technical Support

Licensingamp Purchasing

Licensing amp Purchasing

Veeam Software EULAThe Veeam Software End-user License Agreement is available for all partners andend-users to review This is a legally binding agreement for anyone who wishes touse Veeam products

Pricing InformationContact your Veeam Licensing Team at 1-800-456-8000 ext 76582 or veeam-licensingingrammicrocom to request a quote Based on your partner level and any special promo-tions that are available your margins will be calculated accordingly

Veeam Licensing GuideTake a look at the how-to guide about Veeam licensing made exclusively for Veeam ProPartners and distributors

Award-Winning Customer SupportVeeam offers two support response programs (Standard and Premium) to our customers and one program (Evaluation) for 60 days if you are evaluating our software

Our Customer Support Portal is a great resource for you and your customers to

Manage your support cases

Request ldquoone click updaterdquo

Attach logs to existing cases

Obtain product download sand patches

Evaluation Support

Evaluation Support

Mon-Fri 8 am - 5 pm

Availability

Mon-Fri 8 am - 8 pm

24x7x365

NA NA

Product Updates

Product Upgrades

PhoneWeb

PhoneWeb

PhoneWeb

Yes Yes

Yes Yes

Standard Support

Premium Support

TechnicalSupport

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROFESSIONAL SERVICES

Professional Services

Few IT solution providers need to be sold on the merits of professionalservices Most understand the value they deliver to customers comes fromthe combined value to technical skills and business acumen

The challenges for our reseller partners isnrsquot the why but the how Finding qualified certified experienced administrators technicians system analysts and engineers can be difficult to recruit and expensive to train

Every Ingram Micro partner has access to one of the industryrsquos deepest professional services benches to help plan implement deploy manage and support your projects We give trusted expert help at every stage of a technology engagement

Delivering the Complete Solution to Expand and Extend Your Business

Through our Ingram Micro Link portal solution providers can expand their technical competency extend their geographic reach and increase profitability by leveraging the expertise of other partners and vendor technical resources And the reseller continues to manage the relationship with the customer

Ingram Micro offers several membership levels to meet the needs of all our resellers Find out more at wwwingrammicrolinkcom

ProfessionalServices

Helps optimize the virtualization environment for performance scaling and manageability as wellas use it as a road map to move them into a cloud computing environment

VirtualizationHealth Check

On-demand resources for national or regionalrollout projects including cabling site surveys digital signage computers amp computer systems software migrations and more

DeploymentServices

Gain quick and easy access to high-qualitytechnical professionals that are screened andcertified to meet all of your short-term or long- term resource needs Our flexible staffingofferings include contract to hire direct hireand staff augmentation services

StaffingServices

Helps organizations develop a comprehensive strategy and lay the foundation for a successfulvirtualization infrastructure

Virtualization Planningamp Design Service

Allows you to help your customers improve the reliability scalability performance and optimization of their IT environment while simultaneouslyaligning the solutions you provide to them

InfrastructureAssessment

Addresses information security and environmen-tally-compliant disposal concerns for end-of-life electronic devices including asset removalamp disposal data erasure amp destructionrefurbishment repair amp re-marketing Learn more about the entire Professional amp Training Services portfolio available from Ingram Micro

ITADServices

Professional ServicesSales amp Support Assistance(800) 456-8000 ext 76094proservicesingrammicrocom

Ingram Micro Link Dispatch(800) 235-4128imlinkingrammicrocom

Contacts

Learn MoreTo learn more about the entire Professional amp Training Services portfolio available from Ingram Micro explore our Reseller Playbook

Ingram Micro Link membership allows you to assess demand create a winning solution and build your expertise according to your road map and customer requirements View the Link Membership Guide to determine the membership level that best meets your needs and get started today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TRAINING amp CERTIFICATIONS

Training amp Certifications

Training ampCertifications

Veeam Technical Sales Professionals can easily support customers with architecture planning and deployment to provide the best data protection available on the market

Veeam Technical Sales Professional (VMTSP)

Veeam Sales Professionals are Veeam ambassadors who are ready to address customersrsquo data protec-tion needs with Veeam solutions

Veeam SalesProfessional (VMSP)

Veeam UniversityVeeam University is an online self-paced sales and technical training center that offers various modules focused on core Veeam products and technologies

Veeam University offers two accreditation paths one for sales and one for technical sales Once you have registered as a Veeam ProPartner in order to be promoted to the next membership level (Silver Gold or Platinum) keeping these certifications up-to-datewith the latest release of Veeam products is mandatory

Veeam Certified Engineer (VMCE)The VMCE Certification is documented proof you possess the necessary level of expertise to correctly architect implement and configure your customersrsquo Veeam environment This certification is a great investment for an IT professional looking to increase productivity reduce operating costs propel personal career advancement and achieve industry recognition For more information please visithttpwwwveeamcomvmcehtml

Courses

ProPartner Graduate Enablement

The ProPartner Graduate Series includes educational and informative sessions that will enable you to give your customers the solution information they need to better understand Veeam As a result yoursquoll maximize profit increase revenue and grow your business Included are sessions for both Sales and Technical Sales professionals which are designed to provide you with the necessary skills to position sell and implement Veeam solutions

Our webinar series includes

Veeam 101 Getting Started

Learn more about the programs benefits tools and resources designed specifically for Registered and Silver ProPartners Wersquoll show you the Veeam ProPartner Steps of Enablement and teach you how to navigate the ProPartner Portal

VMSP Become a Veeam Product Expert

Learn about Veeam products and get your Veeam Sales Professional certification You will also learn how to easily turn conversations about storage and virtualization into Veeamopportunities

VMTSP For Technical Sales Professionals

This session is all about technical enablement around Veeam management and data protection Our Field Technical Consultant will walk you through the steps of technical enablement Get your Veeam Technical Sales Professional certificate

Demo and Lab Configuration

This session is all about technical enablement around Veeam management and data protection Our Technical Account Manager will give you a live demo and discuss how to get Veeam for your lab so you can conduct your own demos

Veeam Cloud Service Provider (VCSP) Program 101 (optional)

This session is the business case for joining the Veeam Partner Program specifically created for service providers or resellers looking to start a services practice The session will discuss how the Veeam Cloud Service Provider (VCSP) Program can increase revenues create more value for your customers and differentiate your business from the competition

View a the course schedule to get going

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

INGRAM MICRO TRAINING

Ingram Micro Training

Ingram Micro Training

Get VMCE certified today with Ingram Micro Training Becoming a VMCE will give you the necessary knowledge to confidently understand the architecture implementation and configuration of Veeam Solutions

The Veeam Certified Engineer (VMCE) course is 3 days of focused training learning how to implement optimize and troubleshoot the Veeam Software solution The VMCE course is designed for System Engineers Administrators Virtualization Administrators and Solution Architects or any IT specialist eager to become a recognized expert on Veeam

Courses

VMCE Training

Ingram Micro is the only relationship you need for all your Veeam certification training needs Each training course is designed to meet industry demands for IT professionals Ingram Micro Training offers select Guaranteed to Run certification training courses and over 15000 global hands-

on courses in several training formats including Live Online Classroom and After Dark to meet all of your scheduling requirements As a Veeam Authorized Education Center Ingram Micro Training offers VMCE certification to ensure your continued education competency and alignment with Veeam solutions help you stand out from the crowd

Each class booked through Ingram Micro Training comes with a Learning Guarantee Schedule your class with confidence and remain on track toearn your Veeam certification

Training ampCertifications

The VMCE certification is perfect to increase productivity reduce costs and increase career and business advancement Get more out of Veeam solutions today by getting your VMCE from Ingram Micro Training today

Veeam is partnering with Ingram Micro Training to offer you experiential learning with immersion training in our FIT LIVETM environment FIT LIVETM is designed to not only enhance your Veeam training but revolutionize retention by redefining training

Ingram Micro FIT LIVETM

Ingram Micro Training FIT LIVETM is a radically new way to learn about technical solutions Insteadof being confined to a stuffy classroom you can virtually sit in a lecture hall visit a breakout roomor network with your peers on the beach Multiple discussions can take place simultaneously andparticipants can have access to and take full advantage of all materials related to the session therefore increasing knowledge retention

Along with advanced collaboration tools our FIT LIVETM environment knocks down costs associated with business travel related to other training courses and bridges the gap by collaborating andtraining workers in multiple geographies

Ensure the skills and expertise of your IT staff are up-to-date with world-class authorized training Our Veeam curriculum is catered to help you resolve issues efficiently stand out from the crowd and improve efficiencies Get the most out of your current Veeam solutions by getting trained inour FIT LIVETM environment today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

SALES amp MARKETING RESOURCES

Sales amp Marketing Resources

Veeam looks at its partner community as an extension of its own sales marketing and technical teams

Make 2016 your year to gain more opportunities land larger projects and increase visibility by selling solutions that deliver Availability for the Modern Data Centertrade Earn up to $250 just for setting and completing sales appointments with Veeam

Veeam Appointment Setting

For every product sold at Veeam we offer cheat sheets call scripts and pre-built PowerPoint presentations that provide you with features benefits objection handling prospecting questions and competitive differentiators

Selling Tools

Register today to request an appointment

Itrsquos easy

Appointments can be on site or via teleconference

Appointments must be completed within two weeks of the initial agreement

with your Veeam sales representative

A Veeam sales representative will contact you to set up and complete the

appointment

Veeam wants to help you better understand the virtualization marketcreate demand with your customers and be a part of the Veeam success The following resources are offered to help you better understand your customersrsquo pains and in turn increase your Veeam sales

Sales amp MarketingResources

Veeam MarketReach

ProPartner Graduate Marketing Benefits

Veeam MarketReach (VMR) is an exciting FREE marketing automation tool that powers yourmarketing VMR is designed to save you time and money while ALSO helping you generate more demand than ever before

This FREE tool allows you to launch customizable integrated marketing campaigns coveringkey Veeam solutions mdash with no additional software or skills required

With Veeam MarketReach you can

As a ProPartner Graduate we are proud to offer you the highest level of VMR service offerings including

Marketing Services

Access campaign resources to help you better understand and pitch campaigns to yourcustomers

Customized landing pages- specialty content creation

Webinars with featured speakers

Banner advertisingAd Words Content syndication

Microsites featuring verticalmarketing messaging

Campaigns with ecards and registration pages

Re-targeting advertising Social media

Create customizable integrated and co-branded marketing campaigns

Leverage ready-to-send and customizable emails and landing pages

Capture leads and perform comprehensive analyses of the results Whether you are a sales or marketing professional VMR has tools available to help you better understand and pitch Veeam solutions to customers and accelerate your businessDonrsquot have credentials to access VMR Ask us

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

KEY CONTACTS | GLOBAL ALLIANCE PARTNERS

Key Contacts

Global Alliance Partners

Key Contacts

You have an Ingram Micro team dedicated to your success Familiarize yourself with all your Veeam contacts and reach out to them with questions regarding Veeam or the ProPartner Program

Professional amp Training Services Team

1-800-456-8000 x76094proservicesingrammicrocomtrainingingrammicrocom

Technical Team

Korey JohnsonField Technical Consultant koreyjohnsoningrammicrocom

Don McArdleTechnical Account Manager donmcardleingrammicrocom

Licensing Desk

1-800-456-8000 x76582veeam-licensingingrammicrocom

Market Development Specialists

Jessica DrsquoAmato 1-800-456-8000 x67385jessicadamatoingrammicrocom

Trevor Nicholson1-800-456-8000 x67015trevornicholsoningrammicrocom

Veeam looks at our Global Alliance Partners as a way to provide an all-encompassing solution for virtualization management and data protection

Selling Veeam jointly with Veeam Alliance Partners gives your customers the opportunity to take advantage of this collaborative effort between industry-leading hardware and software providers to provide the best of the best including hypervisor technology storage innovations backupreplication and virtualization management

Global Alliance Partners

Veeam and Microsoft provide the most complete modern data protectioninfrastructure management and capacity planning for virtual environmentsWith the growing adoption of Microsoft Cloud OS Veeam is focused on creating solutions that address all of the key pillars Windows Server 2012 with Hyper-V(R2) System Center 2012 and Microsoft Azure

Veeam complements Cisco UCS platforms by providing cutting-edge solutions for next generation data centers all while helping customers minimize risk decrease downtime reduce cost and streamlinemanagement

VMware and Veeam are helping customers virtualize with confidence by providing the most comprehensive virtualization management and data protection solutions for businesses of all sizes

Together the combination of Veeam and EMC saves your customers time and money and reduces risk This joint offering helps companies avoid data loss by enabling low recovery point objectives (PROs) and facilitating offsite data protection

Selected as the 2013 Alliance One Partner of the Year in the Converged Storage category Veeam views HP as a vital strategic partner Veeam and HP offer a truly integrated end-to-end storage and data protection solution optimized for virtual environments

Veeam and NetApp offer flexible solutions with high-speed granularrecovery options for customers who need to address the evolving requirements of an Always On business

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

NEXT STEPS

Next Steps

Welcome to the Veeam ProPartner Program Here is a list of the top 10 tasks to complete first

Next Steps

Checkout this one-page overview to familiarize yourself with theproducts and solutions Veeam offers

Veeam Product Portfolio

Take a look at the sales amp marketing section of the ProPartner Portal and begin strategizing your Veeam salesmarketing plan today

Sales amp Marketing Resources

1

2

Earn additional margin by registering your interest and participation in deals involving Veeam products

Deal Registration3

Gain access to online training through the ProPartner Portalrsquos Learning Center and through Ingram Micro Training The resourcesin the Learning Center were designed to give you comprehensive

Learning Center4

Find out who your Veeam Marketing Manager is and start planning your next event

Checkout the Co-opMDF program Veeam Software will co-fund activities and programs such as advertising direct marketing trade shows seminars training promotional literature and more

Execute co-branded campaigns and generate leads with Campaign In-a-Box

Veeam Regional Marketing Teams

Co-opMDF

Campaign In-a-Box

7

8

9

10

Participate in joint planning and quarterly business reviews with the Veeam sales team Reach out to your Veeam sales representative for details

Joint Business Reviews

Learn now to sell Veeam solutions with these easy to understand 10-minute whiteboard selling videos

Veeam Whiteboard Selling5

6 Meet your assigned Veeam support team

Veeam Selling Support

Realizethe Promise

of TechnologyTM

Page 2: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

Veeam enables the Always-On Enterprise by providing solutions that deliver Availability for the Modern Data CenterTM

Veeam recognizes the challenges in keeping a business up and running at all times and addresses them with solutions that provide

With Veeamrsquos award-winning products in your sales bag you can easily turn conversations about virtualization into Veeam opportunities

PRODUCT INFORMATION

Product Information

Product Information

leveraged data

complete visibility

high-speed recovery

data-loss avoidance

verified protection

For Businesses of Any Size

For Small Businesses With Less Than 250 Employees

Veeam Backup EssentialsTM delivers the same reliable benefits of Veeam Availability SuiteTM but is specially priced for small businesses with savings of up to 60 or more providing enterprise-level data protection for small businesses with virtual environments of 24 or 6 sockets

Want to know the business value of ALL Veeam solutions ldquoat-a-glancerdquoCheck out this one-page overview that depicts the business value product benefits

features and more for each Veeam product

Veeamreg Availability SuiteTM combines the industry-leading backup restore and replicationcapabilities of Veeam Backup amp ReplicationTM with the advanced monitoring reporting andcapacity planning functionality of Veeam ONETM Veeam Availability Suite delivers everything your customers need to reliably protect and manage their VMware vSphere and Microsoft Hyper-V environments

Veeamreg Backup amp ReplicationTM leverages virtualization storage and cloud technologiesto provide Availability for the Always-On EnterpriseTM to deliver RPOs and RTOs (RTPOTM) of 15 minutes for ALL applications and data Veeam Backup amp Replication also offers a FREE version of the same tool The free version Veeam BackupTM Free Edition provides a subset of the functionality in the paid editions of the product

Veeam Management PackTM(MP) Veeam Management Pack for System Center is the mostcomprehensive intuitive and intelligent extension for app-to-metal management of Hyper-V vSphere and Veeam Backup amp Replication Veeam MP provides single-pane-of-glass dashboards for monitoring reporting and capacity planning to centralize hybrid virtual management and keep business and IT services running smoothly

Veeam ONETM is a powerful monitoring reporting and capacity planning tool for VMware vSphere Microsoft Hyper-V and the Veeam backup infrastructure Enable Availability for the Always-On EntepriseTM by selling your customers a solution that provides complete visibility into their IT environment and gives them the ability to detect issues before they have an operational impact that matter most to virtualization administrators Veeam ONE also offers a FREE versionof the same tool Now everyone can experience the benefits of 24x7 monitoring and management reporting

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROPARTNER PROGRAM

Veeamreg provides Availability for the Always-On EnterpriseTM

by leveraging virtualization storage and cloud technologies to deliver recovery time and point objectives (RTPOtrade) of less than 15 minutes for all data and applications With more than 135000 customers worldwide Veeamrsquos solutions enable the Always-On Businesstrade with high-speed recovery data loss avoidanceverified protection leveraged data and complete visibility Veeam sees partnersas an extension of its own sales team and realize that the investments in building its channel are just as important as the investments in building a superior product

The Veeam ProPartner Program affirms Veeamrsquos commitment to its partners to help expand their reach in the market by giving access to the tools and resources necessary to differentiate their business so they may become more profitable

ProPartnerProgram

ProPartner Program Benefits

Veeamreg Availability SuiteTM delivered technical and sales enablement training including accreditations through Veeam University and the Veeam Certified Engineer (VMCE) certification

Veeam ProPartner Portal is a dedicated partner resource website that includes sales tools and other information to help you qualify and drive business

Marketing support from Veeam including funds for joint activities

Direct access to customer care and support for technical inquiries

Ability to increase margins based on their partner levels and participation in the Deal Registration Program

ProPartner Program

Ingram Micro ProPartner Community Benefits

Program Requirements

For more information about the benefits and requirements of being a Veeam Pro Partner please reviewthe ProPartner Program Guide

Your success in Veeamrsquos ProPartner

Program will be based on achieving an annual revenue target earning

Veeam certifications and more

$2000 in Marketing Development Funds (MDF) to be used within 90 days of series completion with access to marketing services assistance based on campaign

Veeam Certified Engineer (VMCE) discounts for classes scheduled within 180 days of series completion

Participation in Veeamrsquos end user lead share program

End user appointment setting incentives

Access to FITreg LIVE training environment for down stream customers

Quarterly growth contests

Enrollment in Ingram Micro Smart Enablement Program

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

Getting started

with

Veeam is easy

Just follow these steps and yoursquoll be on your way

to easyselling and

higher margins

GETTING STARTED

Getting Started

BECOME APROPARTNER

STEP

01

After you submit the form a Veeam Partner

Manager will contact you to discuss the

ProPartner Program in detail including

requirements for membership levels and your

enablement training plan

Visit httpwwwveeamcompropartner

and click ldquoApply nowrdquo

Complete the form in its entirety

Getting Started

GET ENABLED LEVERAGING

INGRAM MICRO

STEP

02

The ProPartner Graduate

Enablement Series includes

educational and informative

sessions that will enable you

to give your customers the

solution information they need

to better understand Veeam

As a result yoursquoll maximize

profit increase revenue and

grow your business Included

are sessions for both Sales and

Technical Sales professionals

which are designed to provide

you with the necessary skills

to position sell and implement

Veeam solutions

START SELLING VEEAM

STEP

03

Once yoursquove been

approved in the

ProPartner Program and

completed the ProPartner

Graduate Series yoursquoll have

access to the tools you need to

become a trusted advisor

to customers and gain a

long-term competitive

advantage in your VMware

vSphere and

Microsoft Hyper-V

virtualization practice

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROPARTNER RESPONSIBILITIES | PORTAL ACCESS

ProPartnerResponsibilities

Your company information and contact information must be kept current so that Veeam can contact you about your membership in the Veeam ProPartner Program and keep you up-to-date with programs benefits or promotions for which you are eligible

Keep your information up-to-date

Once you are a registered Veeam ProPartner you will be asked to sign the click-through agreement which explains the Terms and Conditions of being a partner of Veeam If you have any questions regarding the program please reach out to yourVeeam sales representative for clarification

Sign the click-through agreement

Reward Programs

With the Veeam Rewards Center you can view and manage all reward programs in one place so you donrsquot have to keep track of various programs

Based on your efforts and success this program will reward you with money on a reloadable Visa embossed with your name on it

Veeam Rewards Center

ProPartner ResponsibilitiesProPartnerPortal Access

ProPartner Portal Access

A range of information for current and prospective partners is available on our public websiteat httpwwwveeamcompropartner including information about the Veeam ProPartner Program becoming a partner access to the ProPartner Portal and other information

Once you are a registered Veeam ProPartner you will be asked to sign the click-through agreement which explains the Terms and Conditions of being a partner of Veeam If you have any questions regarding the program please reach out to your Veeam sales representative for clarification

After you have registered to become a Veeam ProPartner you will have access to a wealth of information including program benefits and requirements salesmarket-ing tools and other related resources in the Veeam ProPartner Portal

Workplace

The Workplace section of the ProPartner Portal is where you can make things happen

Available on the ProPartner Portal

Deal Registrations

The Veeam Deal Registration Program aims to protect and incentivize partners actively selling and promoting Veeam technology Depending on your partner membership level partners can earn additional margin by registering their interest and participation in deals involving Veeam products Register a deal and add additional margin on qualified opportunities right from the ProPartner Portal

Renewals

Veeam offers ProPartners the opportunity to earn revenue on the same deals that they closed by selling Veeam support contract renewals Find out how

Request NFR keys

Get pricing information

Register a deal

Request a quote

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TECHNICAL SUPPORT | LICENSING amp PURCHASING

The Technical Center is a section of the ProPartner Portal that is dedicatedto helping the technical sales team at your organization better understand Veeam solutions in order to pitch the solutions more effectively to a more technical audience

Not all sales tools are created equal and this section on the portal gives those technical folks access to

Technical Center

Promotions

Technical education

amp certifications

Latest industry trends

Demo resources

Selling tools

As an Ingram Micro reseller yoursquoll have access to a technical team dedicated to Veeam solutions Theyrsquoll help you with

Veeam Systems Engineers

Technical enablement

Product demos

Technical trainings

ProPartner Technical Support

Korey JohnsonField Technical Consultantkoreyjohnsoningrammicrocom

Contacts

Don McArdleTechnical Account Manager donmcardleingrammicrocom

ProPartner Technical Support

Licensingamp Purchasing

Licensing amp Purchasing

Veeam Software EULAThe Veeam Software End-user License Agreement is available for all partners andend-users to review This is a legally binding agreement for anyone who wishes touse Veeam products

Pricing InformationContact your Veeam Licensing Team at 1-800-456-8000 ext 76582 or veeam-licensingingrammicrocom to request a quote Based on your partner level and any special promo-tions that are available your margins will be calculated accordingly

Veeam Licensing GuideTake a look at the how-to guide about Veeam licensing made exclusively for Veeam ProPartners and distributors

Award-Winning Customer SupportVeeam offers two support response programs (Standard and Premium) to our customers and one program (Evaluation) for 60 days if you are evaluating our software

Our Customer Support Portal is a great resource for you and your customers to

Manage your support cases

Request ldquoone click updaterdquo

Attach logs to existing cases

Obtain product download sand patches

Evaluation Support

Evaluation Support

Mon-Fri 8 am - 5 pm

Availability

Mon-Fri 8 am - 8 pm

24x7x365

NA NA

Product Updates

Product Upgrades

PhoneWeb

PhoneWeb

PhoneWeb

Yes Yes

Yes Yes

Standard Support

Premium Support

TechnicalSupport

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROFESSIONAL SERVICES

Professional Services

Few IT solution providers need to be sold on the merits of professionalservices Most understand the value they deliver to customers comes fromthe combined value to technical skills and business acumen

The challenges for our reseller partners isnrsquot the why but the how Finding qualified certified experienced administrators technicians system analysts and engineers can be difficult to recruit and expensive to train

Every Ingram Micro partner has access to one of the industryrsquos deepest professional services benches to help plan implement deploy manage and support your projects We give trusted expert help at every stage of a technology engagement

Delivering the Complete Solution to Expand and Extend Your Business

Through our Ingram Micro Link portal solution providers can expand their technical competency extend their geographic reach and increase profitability by leveraging the expertise of other partners and vendor technical resources And the reseller continues to manage the relationship with the customer

Ingram Micro offers several membership levels to meet the needs of all our resellers Find out more at wwwingrammicrolinkcom

ProfessionalServices

Helps optimize the virtualization environment for performance scaling and manageability as wellas use it as a road map to move them into a cloud computing environment

VirtualizationHealth Check

On-demand resources for national or regionalrollout projects including cabling site surveys digital signage computers amp computer systems software migrations and more

DeploymentServices

Gain quick and easy access to high-qualitytechnical professionals that are screened andcertified to meet all of your short-term or long- term resource needs Our flexible staffingofferings include contract to hire direct hireand staff augmentation services

StaffingServices

Helps organizations develop a comprehensive strategy and lay the foundation for a successfulvirtualization infrastructure

Virtualization Planningamp Design Service

Allows you to help your customers improve the reliability scalability performance and optimization of their IT environment while simultaneouslyaligning the solutions you provide to them

InfrastructureAssessment

Addresses information security and environmen-tally-compliant disposal concerns for end-of-life electronic devices including asset removalamp disposal data erasure amp destructionrefurbishment repair amp re-marketing Learn more about the entire Professional amp Training Services portfolio available from Ingram Micro

ITADServices

Professional ServicesSales amp Support Assistance(800) 456-8000 ext 76094proservicesingrammicrocom

Ingram Micro Link Dispatch(800) 235-4128imlinkingrammicrocom

Contacts

Learn MoreTo learn more about the entire Professional amp Training Services portfolio available from Ingram Micro explore our Reseller Playbook

Ingram Micro Link membership allows you to assess demand create a winning solution and build your expertise according to your road map and customer requirements View the Link Membership Guide to determine the membership level that best meets your needs and get started today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TRAINING amp CERTIFICATIONS

Training amp Certifications

Training ampCertifications

Veeam Technical Sales Professionals can easily support customers with architecture planning and deployment to provide the best data protection available on the market

Veeam Technical Sales Professional (VMTSP)

Veeam Sales Professionals are Veeam ambassadors who are ready to address customersrsquo data protec-tion needs with Veeam solutions

Veeam SalesProfessional (VMSP)

Veeam UniversityVeeam University is an online self-paced sales and technical training center that offers various modules focused on core Veeam products and technologies

Veeam University offers two accreditation paths one for sales and one for technical sales Once you have registered as a Veeam ProPartner in order to be promoted to the next membership level (Silver Gold or Platinum) keeping these certifications up-to-datewith the latest release of Veeam products is mandatory

Veeam Certified Engineer (VMCE)The VMCE Certification is documented proof you possess the necessary level of expertise to correctly architect implement and configure your customersrsquo Veeam environment This certification is a great investment for an IT professional looking to increase productivity reduce operating costs propel personal career advancement and achieve industry recognition For more information please visithttpwwwveeamcomvmcehtml

Courses

ProPartner Graduate Enablement

The ProPartner Graduate Series includes educational and informative sessions that will enable you to give your customers the solution information they need to better understand Veeam As a result yoursquoll maximize profit increase revenue and grow your business Included are sessions for both Sales and Technical Sales professionals which are designed to provide you with the necessary skills to position sell and implement Veeam solutions

Our webinar series includes

Veeam 101 Getting Started

Learn more about the programs benefits tools and resources designed specifically for Registered and Silver ProPartners Wersquoll show you the Veeam ProPartner Steps of Enablement and teach you how to navigate the ProPartner Portal

VMSP Become a Veeam Product Expert

Learn about Veeam products and get your Veeam Sales Professional certification You will also learn how to easily turn conversations about storage and virtualization into Veeamopportunities

VMTSP For Technical Sales Professionals

This session is all about technical enablement around Veeam management and data protection Our Field Technical Consultant will walk you through the steps of technical enablement Get your Veeam Technical Sales Professional certificate

Demo and Lab Configuration

This session is all about technical enablement around Veeam management and data protection Our Technical Account Manager will give you a live demo and discuss how to get Veeam for your lab so you can conduct your own demos

Veeam Cloud Service Provider (VCSP) Program 101 (optional)

This session is the business case for joining the Veeam Partner Program specifically created for service providers or resellers looking to start a services practice The session will discuss how the Veeam Cloud Service Provider (VCSP) Program can increase revenues create more value for your customers and differentiate your business from the competition

View a the course schedule to get going

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

INGRAM MICRO TRAINING

Ingram Micro Training

Ingram Micro Training

Get VMCE certified today with Ingram Micro Training Becoming a VMCE will give you the necessary knowledge to confidently understand the architecture implementation and configuration of Veeam Solutions

The Veeam Certified Engineer (VMCE) course is 3 days of focused training learning how to implement optimize and troubleshoot the Veeam Software solution The VMCE course is designed for System Engineers Administrators Virtualization Administrators and Solution Architects or any IT specialist eager to become a recognized expert on Veeam

Courses

VMCE Training

Ingram Micro is the only relationship you need for all your Veeam certification training needs Each training course is designed to meet industry demands for IT professionals Ingram Micro Training offers select Guaranteed to Run certification training courses and over 15000 global hands-

on courses in several training formats including Live Online Classroom and After Dark to meet all of your scheduling requirements As a Veeam Authorized Education Center Ingram Micro Training offers VMCE certification to ensure your continued education competency and alignment with Veeam solutions help you stand out from the crowd

Each class booked through Ingram Micro Training comes with a Learning Guarantee Schedule your class with confidence and remain on track toearn your Veeam certification

Training ampCertifications

The VMCE certification is perfect to increase productivity reduce costs and increase career and business advancement Get more out of Veeam solutions today by getting your VMCE from Ingram Micro Training today

Veeam is partnering with Ingram Micro Training to offer you experiential learning with immersion training in our FIT LIVETM environment FIT LIVETM is designed to not only enhance your Veeam training but revolutionize retention by redefining training

Ingram Micro FIT LIVETM

Ingram Micro Training FIT LIVETM is a radically new way to learn about technical solutions Insteadof being confined to a stuffy classroom you can virtually sit in a lecture hall visit a breakout roomor network with your peers on the beach Multiple discussions can take place simultaneously andparticipants can have access to and take full advantage of all materials related to the session therefore increasing knowledge retention

Along with advanced collaboration tools our FIT LIVETM environment knocks down costs associated with business travel related to other training courses and bridges the gap by collaborating andtraining workers in multiple geographies

Ensure the skills and expertise of your IT staff are up-to-date with world-class authorized training Our Veeam curriculum is catered to help you resolve issues efficiently stand out from the crowd and improve efficiencies Get the most out of your current Veeam solutions by getting trained inour FIT LIVETM environment today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

SALES amp MARKETING RESOURCES

Sales amp Marketing Resources

Veeam looks at its partner community as an extension of its own sales marketing and technical teams

Make 2016 your year to gain more opportunities land larger projects and increase visibility by selling solutions that deliver Availability for the Modern Data Centertrade Earn up to $250 just for setting and completing sales appointments with Veeam

Veeam Appointment Setting

For every product sold at Veeam we offer cheat sheets call scripts and pre-built PowerPoint presentations that provide you with features benefits objection handling prospecting questions and competitive differentiators

Selling Tools

Register today to request an appointment

Itrsquos easy

Appointments can be on site or via teleconference

Appointments must be completed within two weeks of the initial agreement

with your Veeam sales representative

A Veeam sales representative will contact you to set up and complete the

appointment

Veeam wants to help you better understand the virtualization marketcreate demand with your customers and be a part of the Veeam success The following resources are offered to help you better understand your customersrsquo pains and in turn increase your Veeam sales

Sales amp MarketingResources

Veeam MarketReach

ProPartner Graduate Marketing Benefits

Veeam MarketReach (VMR) is an exciting FREE marketing automation tool that powers yourmarketing VMR is designed to save you time and money while ALSO helping you generate more demand than ever before

This FREE tool allows you to launch customizable integrated marketing campaigns coveringkey Veeam solutions mdash with no additional software or skills required

With Veeam MarketReach you can

As a ProPartner Graduate we are proud to offer you the highest level of VMR service offerings including

Marketing Services

Access campaign resources to help you better understand and pitch campaigns to yourcustomers

Customized landing pages- specialty content creation

Webinars with featured speakers

Banner advertisingAd Words Content syndication

Microsites featuring verticalmarketing messaging

Campaigns with ecards and registration pages

Re-targeting advertising Social media

Create customizable integrated and co-branded marketing campaigns

Leverage ready-to-send and customizable emails and landing pages

Capture leads and perform comprehensive analyses of the results Whether you are a sales or marketing professional VMR has tools available to help you better understand and pitch Veeam solutions to customers and accelerate your businessDonrsquot have credentials to access VMR Ask us

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

KEY CONTACTS | GLOBAL ALLIANCE PARTNERS

Key Contacts

Global Alliance Partners

Key Contacts

You have an Ingram Micro team dedicated to your success Familiarize yourself with all your Veeam contacts and reach out to them with questions regarding Veeam or the ProPartner Program

Professional amp Training Services Team

1-800-456-8000 x76094proservicesingrammicrocomtrainingingrammicrocom

Technical Team

Korey JohnsonField Technical Consultant koreyjohnsoningrammicrocom

Don McArdleTechnical Account Manager donmcardleingrammicrocom

Licensing Desk

1-800-456-8000 x76582veeam-licensingingrammicrocom

Market Development Specialists

Jessica DrsquoAmato 1-800-456-8000 x67385jessicadamatoingrammicrocom

Trevor Nicholson1-800-456-8000 x67015trevornicholsoningrammicrocom

Veeam looks at our Global Alliance Partners as a way to provide an all-encompassing solution for virtualization management and data protection

Selling Veeam jointly with Veeam Alliance Partners gives your customers the opportunity to take advantage of this collaborative effort between industry-leading hardware and software providers to provide the best of the best including hypervisor technology storage innovations backupreplication and virtualization management

Global Alliance Partners

Veeam and Microsoft provide the most complete modern data protectioninfrastructure management and capacity planning for virtual environmentsWith the growing adoption of Microsoft Cloud OS Veeam is focused on creating solutions that address all of the key pillars Windows Server 2012 with Hyper-V(R2) System Center 2012 and Microsoft Azure

Veeam complements Cisco UCS platforms by providing cutting-edge solutions for next generation data centers all while helping customers minimize risk decrease downtime reduce cost and streamlinemanagement

VMware and Veeam are helping customers virtualize with confidence by providing the most comprehensive virtualization management and data protection solutions for businesses of all sizes

Together the combination of Veeam and EMC saves your customers time and money and reduces risk This joint offering helps companies avoid data loss by enabling low recovery point objectives (PROs) and facilitating offsite data protection

Selected as the 2013 Alliance One Partner of the Year in the Converged Storage category Veeam views HP as a vital strategic partner Veeam and HP offer a truly integrated end-to-end storage and data protection solution optimized for virtual environments

Veeam and NetApp offer flexible solutions with high-speed granularrecovery options for customers who need to address the evolving requirements of an Always On business

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

NEXT STEPS

Next Steps

Welcome to the Veeam ProPartner Program Here is a list of the top 10 tasks to complete first

Next Steps

Checkout this one-page overview to familiarize yourself with theproducts and solutions Veeam offers

Veeam Product Portfolio

Take a look at the sales amp marketing section of the ProPartner Portal and begin strategizing your Veeam salesmarketing plan today

Sales amp Marketing Resources

1

2

Earn additional margin by registering your interest and participation in deals involving Veeam products

Deal Registration3

Gain access to online training through the ProPartner Portalrsquos Learning Center and through Ingram Micro Training The resourcesin the Learning Center were designed to give you comprehensive

Learning Center4

Find out who your Veeam Marketing Manager is and start planning your next event

Checkout the Co-opMDF program Veeam Software will co-fund activities and programs such as advertising direct marketing trade shows seminars training promotional literature and more

Execute co-branded campaigns and generate leads with Campaign In-a-Box

Veeam Regional Marketing Teams

Co-opMDF

Campaign In-a-Box

7

8

9

10

Participate in joint planning and quarterly business reviews with the Veeam sales team Reach out to your Veeam sales representative for details

Joint Business Reviews

Learn now to sell Veeam solutions with these easy to understand 10-minute whiteboard selling videos

Veeam Whiteboard Selling5

6 Meet your assigned Veeam support team

Veeam Selling Support

Realizethe Promise

of TechnologyTM

Page 3: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

For Businesses of Any Size

For Small Businesses With Less Than 250 Employees

Veeam Backup EssentialsTM delivers the same reliable benefits of Veeam Availability SuiteTM but is specially priced for small businesses with savings of up to 60 or more providing enterprise-level data protection for small businesses with virtual environments of 24 or 6 sockets

Want to know the business value of ALL Veeam solutions ldquoat-a-glancerdquoCheck out this one-page overview that depicts the business value product benefits

features and more for each Veeam product

Veeamreg Availability SuiteTM combines the industry-leading backup restore and replicationcapabilities of Veeam Backup amp ReplicationTM with the advanced monitoring reporting andcapacity planning functionality of Veeam ONETM Veeam Availability Suite delivers everything your customers need to reliably protect and manage their VMware vSphere and Microsoft Hyper-V environments

Veeamreg Backup amp ReplicationTM leverages virtualization storage and cloud technologiesto provide Availability for the Always-On EnterpriseTM to deliver RPOs and RTOs (RTPOTM) of 15 minutes for ALL applications and data Veeam Backup amp Replication also offers a FREE version of the same tool The free version Veeam BackupTM Free Edition provides a subset of the functionality in the paid editions of the product

Veeam Management PackTM(MP) Veeam Management Pack for System Center is the mostcomprehensive intuitive and intelligent extension for app-to-metal management of Hyper-V vSphere and Veeam Backup amp Replication Veeam MP provides single-pane-of-glass dashboards for monitoring reporting and capacity planning to centralize hybrid virtual management and keep business and IT services running smoothly

Veeam ONETM is a powerful monitoring reporting and capacity planning tool for VMware vSphere Microsoft Hyper-V and the Veeam backup infrastructure Enable Availability for the Always-On EntepriseTM by selling your customers a solution that provides complete visibility into their IT environment and gives them the ability to detect issues before they have an operational impact that matter most to virtualization administrators Veeam ONE also offers a FREE versionof the same tool Now everyone can experience the benefits of 24x7 monitoring and management reporting

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROPARTNER PROGRAM

Veeamreg provides Availability for the Always-On EnterpriseTM

by leveraging virtualization storage and cloud technologies to deliver recovery time and point objectives (RTPOtrade) of less than 15 minutes for all data and applications With more than 135000 customers worldwide Veeamrsquos solutions enable the Always-On Businesstrade with high-speed recovery data loss avoidanceverified protection leveraged data and complete visibility Veeam sees partnersas an extension of its own sales team and realize that the investments in building its channel are just as important as the investments in building a superior product

The Veeam ProPartner Program affirms Veeamrsquos commitment to its partners to help expand their reach in the market by giving access to the tools and resources necessary to differentiate their business so they may become more profitable

ProPartnerProgram

ProPartner Program Benefits

Veeamreg Availability SuiteTM delivered technical and sales enablement training including accreditations through Veeam University and the Veeam Certified Engineer (VMCE) certification

Veeam ProPartner Portal is a dedicated partner resource website that includes sales tools and other information to help you qualify and drive business

Marketing support from Veeam including funds for joint activities

Direct access to customer care and support for technical inquiries

Ability to increase margins based on their partner levels and participation in the Deal Registration Program

ProPartner Program

Ingram Micro ProPartner Community Benefits

Program Requirements

For more information about the benefits and requirements of being a Veeam Pro Partner please reviewthe ProPartner Program Guide

Your success in Veeamrsquos ProPartner

Program will be based on achieving an annual revenue target earning

Veeam certifications and more

$2000 in Marketing Development Funds (MDF) to be used within 90 days of series completion with access to marketing services assistance based on campaign

Veeam Certified Engineer (VMCE) discounts for classes scheduled within 180 days of series completion

Participation in Veeamrsquos end user lead share program

End user appointment setting incentives

Access to FITreg LIVE training environment for down stream customers

Quarterly growth contests

Enrollment in Ingram Micro Smart Enablement Program

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

Getting started

with

Veeam is easy

Just follow these steps and yoursquoll be on your way

to easyselling and

higher margins

GETTING STARTED

Getting Started

BECOME APROPARTNER

STEP

01

After you submit the form a Veeam Partner

Manager will contact you to discuss the

ProPartner Program in detail including

requirements for membership levels and your

enablement training plan

Visit httpwwwveeamcompropartner

and click ldquoApply nowrdquo

Complete the form in its entirety

Getting Started

GET ENABLED LEVERAGING

INGRAM MICRO

STEP

02

The ProPartner Graduate

Enablement Series includes

educational and informative

sessions that will enable you

to give your customers the

solution information they need

to better understand Veeam

As a result yoursquoll maximize

profit increase revenue and

grow your business Included

are sessions for both Sales and

Technical Sales professionals

which are designed to provide

you with the necessary skills

to position sell and implement

Veeam solutions

START SELLING VEEAM

STEP

03

Once yoursquove been

approved in the

ProPartner Program and

completed the ProPartner

Graduate Series yoursquoll have

access to the tools you need to

become a trusted advisor

to customers and gain a

long-term competitive

advantage in your VMware

vSphere and

Microsoft Hyper-V

virtualization practice

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROPARTNER RESPONSIBILITIES | PORTAL ACCESS

ProPartnerResponsibilities

Your company information and contact information must be kept current so that Veeam can contact you about your membership in the Veeam ProPartner Program and keep you up-to-date with programs benefits or promotions for which you are eligible

Keep your information up-to-date

Once you are a registered Veeam ProPartner you will be asked to sign the click-through agreement which explains the Terms and Conditions of being a partner of Veeam If you have any questions regarding the program please reach out to yourVeeam sales representative for clarification

Sign the click-through agreement

Reward Programs

With the Veeam Rewards Center you can view and manage all reward programs in one place so you donrsquot have to keep track of various programs

Based on your efforts and success this program will reward you with money on a reloadable Visa embossed with your name on it

Veeam Rewards Center

ProPartner ResponsibilitiesProPartnerPortal Access

ProPartner Portal Access

A range of information for current and prospective partners is available on our public websiteat httpwwwveeamcompropartner including information about the Veeam ProPartner Program becoming a partner access to the ProPartner Portal and other information

Once you are a registered Veeam ProPartner you will be asked to sign the click-through agreement which explains the Terms and Conditions of being a partner of Veeam If you have any questions regarding the program please reach out to your Veeam sales representative for clarification

After you have registered to become a Veeam ProPartner you will have access to a wealth of information including program benefits and requirements salesmarket-ing tools and other related resources in the Veeam ProPartner Portal

Workplace

The Workplace section of the ProPartner Portal is where you can make things happen

Available on the ProPartner Portal

Deal Registrations

The Veeam Deal Registration Program aims to protect and incentivize partners actively selling and promoting Veeam technology Depending on your partner membership level partners can earn additional margin by registering their interest and participation in deals involving Veeam products Register a deal and add additional margin on qualified opportunities right from the ProPartner Portal

Renewals

Veeam offers ProPartners the opportunity to earn revenue on the same deals that they closed by selling Veeam support contract renewals Find out how

Request NFR keys

Get pricing information

Register a deal

Request a quote

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TECHNICAL SUPPORT | LICENSING amp PURCHASING

The Technical Center is a section of the ProPartner Portal that is dedicatedto helping the technical sales team at your organization better understand Veeam solutions in order to pitch the solutions more effectively to a more technical audience

Not all sales tools are created equal and this section on the portal gives those technical folks access to

Technical Center

Promotions

Technical education

amp certifications

Latest industry trends

Demo resources

Selling tools

As an Ingram Micro reseller yoursquoll have access to a technical team dedicated to Veeam solutions Theyrsquoll help you with

Veeam Systems Engineers

Technical enablement

Product demos

Technical trainings

ProPartner Technical Support

Korey JohnsonField Technical Consultantkoreyjohnsoningrammicrocom

Contacts

Don McArdleTechnical Account Manager donmcardleingrammicrocom

ProPartner Technical Support

Licensingamp Purchasing

Licensing amp Purchasing

Veeam Software EULAThe Veeam Software End-user License Agreement is available for all partners andend-users to review This is a legally binding agreement for anyone who wishes touse Veeam products

Pricing InformationContact your Veeam Licensing Team at 1-800-456-8000 ext 76582 or veeam-licensingingrammicrocom to request a quote Based on your partner level and any special promo-tions that are available your margins will be calculated accordingly

Veeam Licensing GuideTake a look at the how-to guide about Veeam licensing made exclusively for Veeam ProPartners and distributors

Award-Winning Customer SupportVeeam offers two support response programs (Standard and Premium) to our customers and one program (Evaluation) for 60 days if you are evaluating our software

Our Customer Support Portal is a great resource for you and your customers to

Manage your support cases

Request ldquoone click updaterdquo

Attach logs to existing cases

Obtain product download sand patches

Evaluation Support

Evaluation Support

Mon-Fri 8 am - 5 pm

Availability

Mon-Fri 8 am - 8 pm

24x7x365

NA NA

Product Updates

Product Upgrades

PhoneWeb

PhoneWeb

PhoneWeb

Yes Yes

Yes Yes

Standard Support

Premium Support

TechnicalSupport

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROFESSIONAL SERVICES

Professional Services

Few IT solution providers need to be sold on the merits of professionalservices Most understand the value they deliver to customers comes fromthe combined value to technical skills and business acumen

The challenges for our reseller partners isnrsquot the why but the how Finding qualified certified experienced administrators technicians system analysts and engineers can be difficult to recruit and expensive to train

Every Ingram Micro partner has access to one of the industryrsquos deepest professional services benches to help plan implement deploy manage and support your projects We give trusted expert help at every stage of a technology engagement

Delivering the Complete Solution to Expand and Extend Your Business

Through our Ingram Micro Link portal solution providers can expand their technical competency extend their geographic reach and increase profitability by leveraging the expertise of other partners and vendor technical resources And the reseller continues to manage the relationship with the customer

Ingram Micro offers several membership levels to meet the needs of all our resellers Find out more at wwwingrammicrolinkcom

ProfessionalServices

Helps optimize the virtualization environment for performance scaling and manageability as wellas use it as a road map to move them into a cloud computing environment

VirtualizationHealth Check

On-demand resources for national or regionalrollout projects including cabling site surveys digital signage computers amp computer systems software migrations and more

DeploymentServices

Gain quick and easy access to high-qualitytechnical professionals that are screened andcertified to meet all of your short-term or long- term resource needs Our flexible staffingofferings include contract to hire direct hireand staff augmentation services

StaffingServices

Helps organizations develop a comprehensive strategy and lay the foundation for a successfulvirtualization infrastructure

Virtualization Planningamp Design Service

Allows you to help your customers improve the reliability scalability performance and optimization of their IT environment while simultaneouslyaligning the solutions you provide to them

InfrastructureAssessment

Addresses information security and environmen-tally-compliant disposal concerns for end-of-life electronic devices including asset removalamp disposal data erasure amp destructionrefurbishment repair amp re-marketing Learn more about the entire Professional amp Training Services portfolio available from Ingram Micro

ITADServices

Professional ServicesSales amp Support Assistance(800) 456-8000 ext 76094proservicesingrammicrocom

Ingram Micro Link Dispatch(800) 235-4128imlinkingrammicrocom

Contacts

Learn MoreTo learn more about the entire Professional amp Training Services portfolio available from Ingram Micro explore our Reseller Playbook

Ingram Micro Link membership allows you to assess demand create a winning solution and build your expertise according to your road map and customer requirements View the Link Membership Guide to determine the membership level that best meets your needs and get started today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TRAINING amp CERTIFICATIONS

Training amp Certifications

Training ampCertifications

Veeam Technical Sales Professionals can easily support customers with architecture planning and deployment to provide the best data protection available on the market

Veeam Technical Sales Professional (VMTSP)

Veeam Sales Professionals are Veeam ambassadors who are ready to address customersrsquo data protec-tion needs with Veeam solutions

Veeam SalesProfessional (VMSP)

Veeam UniversityVeeam University is an online self-paced sales and technical training center that offers various modules focused on core Veeam products and technologies

Veeam University offers two accreditation paths one for sales and one for technical sales Once you have registered as a Veeam ProPartner in order to be promoted to the next membership level (Silver Gold or Platinum) keeping these certifications up-to-datewith the latest release of Veeam products is mandatory

Veeam Certified Engineer (VMCE)The VMCE Certification is documented proof you possess the necessary level of expertise to correctly architect implement and configure your customersrsquo Veeam environment This certification is a great investment for an IT professional looking to increase productivity reduce operating costs propel personal career advancement and achieve industry recognition For more information please visithttpwwwveeamcomvmcehtml

Courses

ProPartner Graduate Enablement

The ProPartner Graduate Series includes educational and informative sessions that will enable you to give your customers the solution information they need to better understand Veeam As a result yoursquoll maximize profit increase revenue and grow your business Included are sessions for both Sales and Technical Sales professionals which are designed to provide you with the necessary skills to position sell and implement Veeam solutions

Our webinar series includes

Veeam 101 Getting Started

Learn more about the programs benefits tools and resources designed specifically for Registered and Silver ProPartners Wersquoll show you the Veeam ProPartner Steps of Enablement and teach you how to navigate the ProPartner Portal

VMSP Become a Veeam Product Expert

Learn about Veeam products and get your Veeam Sales Professional certification You will also learn how to easily turn conversations about storage and virtualization into Veeamopportunities

VMTSP For Technical Sales Professionals

This session is all about technical enablement around Veeam management and data protection Our Field Technical Consultant will walk you through the steps of technical enablement Get your Veeam Technical Sales Professional certificate

Demo and Lab Configuration

This session is all about technical enablement around Veeam management and data protection Our Technical Account Manager will give you a live demo and discuss how to get Veeam for your lab so you can conduct your own demos

Veeam Cloud Service Provider (VCSP) Program 101 (optional)

This session is the business case for joining the Veeam Partner Program specifically created for service providers or resellers looking to start a services practice The session will discuss how the Veeam Cloud Service Provider (VCSP) Program can increase revenues create more value for your customers and differentiate your business from the competition

View a the course schedule to get going

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

INGRAM MICRO TRAINING

Ingram Micro Training

Ingram Micro Training

Get VMCE certified today with Ingram Micro Training Becoming a VMCE will give you the necessary knowledge to confidently understand the architecture implementation and configuration of Veeam Solutions

The Veeam Certified Engineer (VMCE) course is 3 days of focused training learning how to implement optimize and troubleshoot the Veeam Software solution The VMCE course is designed for System Engineers Administrators Virtualization Administrators and Solution Architects or any IT specialist eager to become a recognized expert on Veeam

Courses

VMCE Training

Ingram Micro is the only relationship you need for all your Veeam certification training needs Each training course is designed to meet industry demands for IT professionals Ingram Micro Training offers select Guaranteed to Run certification training courses and over 15000 global hands-

on courses in several training formats including Live Online Classroom and After Dark to meet all of your scheduling requirements As a Veeam Authorized Education Center Ingram Micro Training offers VMCE certification to ensure your continued education competency and alignment with Veeam solutions help you stand out from the crowd

Each class booked through Ingram Micro Training comes with a Learning Guarantee Schedule your class with confidence and remain on track toearn your Veeam certification

Training ampCertifications

The VMCE certification is perfect to increase productivity reduce costs and increase career and business advancement Get more out of Veeam solutions today by getting your VMCE from Ingram Micro Training today

Veeam is partnering with Ingram Micro Training to offer you experiential learning with immersion training in our FIT LIVETM environment FIT LIVETM is designed to not only enhance your Veeam training but revolutionize retention by redefining training

Ingram Micro FIT LIVETM

Ingram Micro Training FIT LIVETM is a radically new way to learn about technical solutions Insteadof being confined to a stuffy classroom you can virtually sit in a lecture hall visit a breakout roomor network with your peers on the beach Multiple discussions can take place simultaneously andparticipants can have access to and take full advantage of all materials related to the session therefore increasing knowledge retention

Along with advanced collaboration tools our FIT LIVETM environment knocks down costs associated with business travel related to other training courses and bridges the gap by collaborating andtraining workers in multiple geographies

Ensure the skills and expertise of your IT staff are up-to-date with world-class authorized training Our Veeam curriculum is catered to help you resolve issues efficiently stand out from the crowd and improve efficiencies Get the most out of your current Veeam solutions by getting trained inour FIT LIVETM environment today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

SALES amp MARKETING RESOURCES

Sales amp Marketing Resources

Veeam looks at its partner community as an extension of its own sales marketing and technical teams

Make 2016 your year to gain more opportunities land larger projects and increase visibility by selling solutions that deliver Availability for the Modern Data Centertrade Earn up to $250 just for setting and completing sales appointments with Veeam

Veeam Appointment Setting

For every product sold at Veeam we offer cheat sheets call scripts and pre-built PowerPoint presentations that provide you with features benefits objection handling prospecting questions and competitive differentiators

Selling Tools

Register today to request an appointment

Itrsquos easy

Appointments can be on site or via teleconference

Appointments must be completed within two weeks of the initial agreement

with your Veeam sales representative

A Veeam sales representative will contact you to set up and complete the

appointment

Veeam wants to help you better understand the virtualization marketcreate demand with your customers and be a part of the Veeam success The following resources are offered to help you better understand your customersrsquo pains and in turn increase your Veeam sales

Sales amp MarketingResources

Veeam MarketReach

ProPartner Graduate Marketing Benefits

Veeam MarketReach (VMR) is an exciting FREE marketing automation tool that powers yourmarketing VMR is designed to save you time and money while ALSO helping you generate more demand than ever before

This FREE tool allows you to launch customizable integrated marketing campaigns coveringkey Veeam solutions mdash with no additional software or skills required

With Veeam MarketReach you can

As a ProPartner Graduate we are proud to offer you the highest level of VMR service offerings including

Marketing Services

Access campaign resources to help you better understand and pitch campaigns to yourcustomers

Customized landing pages- specialty content creation

Webinars with featured speakers

Banner advertisingAd Words Content syndication

Microsites featuring verticalmarketing messaging

Campaigns with ecards and registration pages

Re-targeting advertising Social media

Create customizable integrated and co-branded marketing campaigns

Leverage ready-to-send and customizable emails and landing pages

Capture leads and perform comprehensive analyses of the results Whether you are a sales or marketing professional VMR has tools available to help you better understand and pitch Veeam solutions to customers and accelerate your businessDonrsquot have credentials to access VMR Ask us

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

KEY CONTACTS | GLOBAL ALLIANCE PARTNERS

Key Contacts

Global Alliance Partners

Key Contacts

You have an Ingram Micro team dedicated to your success Familiarize yourself with all your Veeam contacts and reach out to them with questions regarding Veeam or the ProPartner Program

Professional amp Training Services Team

1-800-456-8000 x76094proservicesingrammicrocomtrainingingrammicrocom

Technical Team

Korey JohnsonField Technical Consultant koreyjohnsoningrammicrocom

Don McArdleTechnical Account Manager donmcardleingrammicrocom

Licensing Desk

1-800-456-8000 x76582veeam-licensingingrammicrocom

Market Development Specialists

Jessica DrsquoAmato 1-800-456-8000 x67385jessicadamatoingrammicrocom

Trevor Nicholson1-800-456-8000 x67015trevornicholsoningrammicrocom

Veeam looks at our Global Alliance Partners as a way to provide an all-encompassing solution for virtualization management and data protection

Selling Veeam jointly with Veeam Alliance Partners gives your customers the opportunity to take advantage of this collaborative effort between industry-leading hardware and software providers to provide the best of the best including hypervisor technology storage innovations backupreplication and virtualization management

Global Alliance Partners

Veeam and Microsoft provide the most complete modern data protectioninfrastructure management and capacity planning for virtual environmentsWith the growing adoption of Microsoft Cloud OS Veeam is focused on creating solutions that address all of the key pillars Windows Server 2012 with Hyper-V(R2) System Center 2012 and Microsoft Azure

Veeam complements Cisco UCS platforms by providing cutting-edge solutions for next generation data centers all while helping customers minimize risk decrease downtime reduce cost and streamlinemanagement

VMware and Veeam are helping customers virtualize with confidence by providing the most comprehensive virtualization management and data protection solutions for businesses of all sizes

Together the combination of Veeam and EMC saves your customers time and money and reduces risk This joint offering helps companies avoid data loss by enabling low recovery point objectives (PROs) and facilitating offsite data protection

Selected as the 2013 Alliance One Partner of the Year in the Converged Storage category Veeam views HP as a vital strategic partner Veeam and HP offer a truly integrated end-to-end storage and data protection solution optimized for virtual environments

Veeam and NetApp offer flexible solutions with high-speed granularrecovery options for customers who need to address the evolving requirements of an Always On business

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

NEXT STEPS

Next Steps

Welcome to the Veeam ProPartner Program Here is a list of the top 10 tasks to complete first

Next Steps

Checkout this one-page overview to familiarize yourself with theproducts and solutions Veeam offers

Veeam Product Portfolio

Take a look at the sales amp marketing section of the ProPartner Portal and begin strategizing your Veeam salesmarketing plan today

Sales amp Marketing Resources

1

2

Earn additional margin by registering your interest and participation in deals involving Veeam products

Deal Registration3

Gain access to online training through the ProPartner Portalrsquos Learning Center and through Ingram Micro Training The resourcesin the Learning Center were designed to give you comprehensive

Learning Center4

Find out who your Veeam Marketing Manager is and start planning your next event

Checkout the Co-opMDF program Veeam Software will co-fund activities and programs such as advertising direct marketing trade shows seminars training promotional literature and more

Execute co-branded campaigns and generate leads with Campaign In-a-Box

Veeam Regional Marketing Teams

Co-opMDF

Campaign In-a-Box

7

8

9

10

Participate in joint planning and quarterly business reviews with the Veeam sales team Reach out to your Veeam sales representative for details

Joint Business Reviews

Learn now to sell Veeam solutions with these easy to understand 10-minute whiteboard selling videos

Veeam Whiteboard Selling5

6 Meet your assigned Veeam support team

Veeam Selling Support

Realizethe Promise

of TechnologyTM

Page 4: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROPARTNER PROGRAM

Veeamreg provides Availability for the Always-On EnterpriseTM

by leveraging virtualization storage and cloud technologies to deliver recovery time and point objectives (RTPOtrade) of less than 15 minutes for all data and applications With more than 135000 customers worldwide Veeamrsquos solutions enable the Always-On Businesstrade with high-speed recovery data loss avoidanceverified protection leveraged data and complete visibility Veeam sees partnersas an extension of its own sales team and realize that the investments in building its channel are just as important as the investments in building a superior product

The Veeam ProPartner Program affirms Veeamrsquos commitment to its partners to help expand their reach in the market by giving access to the tools and resources necessary to differentiate their business so they may become more profitable

ProPartnerProgram

ProPartner Program Benefits

Veeamreg Availability SuiteTM delivered technical and sales enablement training including accreditations through Veeam University and the Veeam Certified Engineer (VMCE) certification

Veeam ProPartner Portal is a dedicated partner resource website that includes sales tools and other information to help you qualify and drive business

Marketing support from Veeam including funds for joint activities

Direct access to customer care and support for technical inquiries

Ability to increase margins based on their partner levels and participation in the Deal Registration Program

ProPartner Program

Ingram Micro ProPartner Community Benefits

Program Requirements

For more information about the benefits and requirements of being a Veeam Pro Partner please reviewthe ProPartner Program Guide

Your success in Veeamrsquos ProPartner

Program will be based on achieving an annual revenue target earning

Veeam certifications and more

$2000 in Marketing Development Funds (MDF) to be used within 90 days of series completion with access to marketing services assistance based on campaign

Veeam Certified Engineer (VMCE) discounts for classes scheduled within 180 days of series completion

Participation in Veeamrsquos end user lead share program

End user appointment setting incentives

Access to FITreg LIVE training environment for down stream customers

Quarterly growth contests

Enrollment in Ingram Micro Smart Enablement Program

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

Getting started

with

Veeam is easy

Just follow these steps and yoursquoll be on your way

to easyselling and

higher margins

GETTING STARTED

Getting Started

BECOME APROPARTNER

STEP

01

After you submit the form a Veeam Partner

Manager will contact you to discuss the

ProPartner Program in detail including

requirements for membership levels and your

enablement training plan

Visit httpwwwveeamcompropartner

and click ldquoApply nowrdquo

Complete the form in its entirety

Getting Started

GET ENABLED LEVERAGING

INGRAM MICRO

STEP

02

The ProPartner Graduate

Enablement Series includes

educational and informative

sessions that will enable you

to give your customers the

solution information they need

to better understand Veeam

As a result yoursquoll maximize

profit increase revenue and

grow your business Included

are sessions for both Sales and

Technical Sales professionals

which are designed to provide

you with the necessary skills

to position sell and implement

Veeam solutions

START SELLING VEEAM

STEP

03

Once yoursquove been

approved in the

ProPartner Program and

completed the ProPartner

Graduate Series yoursquoll have

access to the tools you need to

become a trusted advisor

to customers and gain a

long-term competitive

advantage in your VMware

vSphere and

Microsoft Hyper-V

virtualization practice

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROPARTNER RESPONSIBILITIES | PORTAL ACCESS

ProPartnerResponsibilities

Your company information and contact information must be kept current so that Veeam can contact you about your membership in the Veeam ProPartner Program and keep you up-to-date with programs benefits or promotions for which you are eligible

Keep your information up-to-date

Once you are a registered Veeam ProPartner you will be asked to sign the click-through agreement which explains the Terms and Conditions of being a partner of Veeam If you have any questions regarding the program please reach out to yourVeeam sales representative for clarification

Sign the click-through agreement

Reward Programs

With the Veeam Rewards Center you can view and manage all reward programs in one place so you donrsquot have to keep track of various programs

Based on your efforts and success this program will reward you with money on a reloadable Visa embossed with your name on it

Veeam Rewards Center

ProPartner ResponsibilitiesProPartnerPortal Access

ProPartner Portal Access

A range of information for current and prospective partners is available on our public websiteat httpwwwveeamcompropartner including information about the Veeam ProPartner Program becoming a partner access to the ProPartner Portal and other information

Once you are a registered Veeam ProPartner you will be asked to sign the click-through agreement which explains the Terms and Conditions of being a partner of Veeam If you have any questions regarding the program please reach out to your Veeam sales representative for clarification

After you have registered to become a Veeam ProPartner you will have access to a wealth of information including program benefits and requirements salesmarket-ing tools and other related resources in the Veeam ProPartner Portal

Workplace

The Workplace section of the ProPartner Portal is where you can make things happen

Available on the ProPartner Portal

Deal Registrations

The Veeam Deal Registration Program aims to protect and incentivize partners actively selling and promoting Veeam technology Depending on your partner membership level partners can earn additional margin by registering their interest and participation in deals involving Veeam products Register a deal and add additional margin on qualified opportunities right from the ProPartner Portal

Renewals

Veeam offers ProPartners the opportunity to earn revenue on the same deals that they closed by selling Veeam support contract renewals Find out how

Request NFR keys

Get pricing information

Register a deal

Request a quote

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TECHNICAL SUPPORT | LICENSING amp PURCHASING

The Technical Center is a section of the ProPartner Portal that is dedicatedto helping the technical sales team at your organization better understand Veeam solutions in order to pitch the solutions more effectively to a more technical audience

Not all sales tools are created equal and this section on the portal gives those technical folks access to

Technical Center

Promotions

Technical education

amp certifications

Latest industry trends

Demo resources

Selling tools

As an Ingram Micro reseller yoursquoll have access to a technical team dedicated to Veeam solutions Theyrsquoll help you with

Veeam Systems Engineers

Technical enablement

Product demos

Technical trainings

ProPartner Technical Support

Korey JohnsonField Technical Consultantkoreyjohnsoningrammicrocom

Contacts

Don McArdleTechnical Account Manager donmcardleingrammicrocom

ProPartner Technical Support

Licensingamp Purchasing

Licensing amp Purchasing

Veeam Software EULAThe Veeam Software End-user License Agreement is available for all partners andend-users to review This is a legally binding agreement for anyone who wishes touse Veeam products

Pricing InformationContact your Veeam Licensing Team at 1-800-456-8000 ext 76582 or veeam-licensingingrammicrocom to request a quote Based on your partner level and any special promo-tions that are available your margins will be calculated accordingly

Veeam Licensing GuideTake a look at the how-to guide about Veeam licensing made exclusively for Veeam ProPartners and distributors

Award-Winning Customer SupportVeeam offers two support response programs (Standard and Premium) to our customers and one program (Evaluation) for 60 days if you are evaluating our software

Our Customer Support Portal is a great resource for you and your customers to

Manage your support cases

Request ldquoone click updaterdquo

Attach logs to existing cases

Obtain product download sand patches

Evaluation Support

Evaluation Support

Mon-Fri 8 am - 5 pm

Availability

Mon-Fri 8 am - 8 pm

24x7x365

NA NA

Product Updates

Product Upgrades

PhoneWeb

PhoneWeb

PhoneWeb

Yes Yes

Yes Yes

Standard Support

Premium Support

TechnicalSupport

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROFESSIONAL SERVICES

Professional Services

Few IT solution providers need to be sold on the merits of professionalservices Most understand the value they deliver to customers comes fromthe combined value to technical skills and business acumen

The challenges for our reseller partners isnrsquot the why but the how Finding qualified certified experienced administrators technicians system analysts and engineers can be difficult to recruit and expensive to train

Every Ingram Micro partner has access to one of the industryrsquos deepest professional services benches to help plan implement deploy manage and support your projects We give trusted expert help at every stage of a technology engagement

Delivering the Complete Solution to Expand and Extend Your Business

Through our Ingram Micro Link portal solution providers can expand their technical competency extend their geographic reach and increase profitability by leveraging the expertise of other partners and vendor technical resources And the reseller continues to manage the relationship with the customer

Ingram Micro offers several membership levels to meet the needs of all our resellers Find out more at wwwingrammicrolinkcom

ProfessionalServices

Helps optimize the virtualization environment for performance scaling and manageability as wellas use it as a road map to move them into a cloud computing environment

VirtualizationHealth Check

On-demand resources for national or regionalrollout projects including cabling site surveys digital signage computers amp computer systems software migrations and more

DeploymentServices

Gain quick and easy access to high-qualitytechnical professionals that are screened andcertified to meet all of your short-term or long- term resource needs Our flexible staffingofferings include contract to hire direct hireand staff augmentation services

StaffingServices

Helps organizations develop a comprehensive strategy and lay the foundation for a successfulvirtualization infrastructure

Virtualization Planningamp Design Service

Allows you to help your customers improve the reliability scalability performance and optimization of their IT environment while simultaneouslyaligning the solutions you provide to them

InfrastructureAssessment

Addresses information security and environmen-tally-compliant disposal concerns for end-of-life electronic devices including asset removalamp disposal data erasure amp destructionrefurbishment repair amp re-marketing Learn more about the entire Professional amp Training Services portfolio available from Ingram Micro

ITADServices

Professional ServicesSales amp Support Assistance(800) 456-8000 ext 76094proservicesingrammicrocom

Ingram Micro Link Dispatch(800) 235-4128imlinkingrammicrocom

Contacts

Learn MoreTo learn more about the entire Professional amp Training Services portfolio available from Ingram Micro explore our Reseller Playbook

Ingram Micro Link membership allows you to assess demand create a winning solution and build your expertise according to your road map and customer requirements View the Link Membership Guide to determine the membership level that best meets your needs and get started today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TRAINING amp CERTIFICATIONS

Training amp Certifications

Training ampCertifications

Veeam Technical Sales Professionals can easily support customers with architecture planning and deployment to provide the best data protection available on the market

Veeam Technical Sales Professional (VMTSP)

Veeam Sales Professionals are Veeam ambassadors who are ready to address customersrsquo data protec-tion needs with Veeam solutions

Veeam SalesProfessional (VMSP)

Veeam UniversityVeeam University is an online self-paced sales and technical training center that offers various modules focused on core Veeam products and technologies

Veeam University offers two accreditation paths one for sales and one for technical sales Once you have registered as a Veeam ProPartner in order to be promoted to the next membership level (Silver Gold or Platinum) keeping these certifications up-to-datewith the latest release of Veeam products is mandatory

Veeam Certified Engineer (VMCE)The VMCE Certification is documented proof you possess the necessary level of expertise to correctly architect implement and configure your customersrsquo Veeam environment This certification is a great investment for an IT professional looking to increase productivity reduce operating costs propel personal career advancement and achieve industry recognition For more information please visithttpwwwveeamcomvmcehtml

Courses

ProPartner Graduate Enablement

The ProPartner Graduate Series includes educational and informative sessions that will enable you to give your customers the solution information they need to better understand Veeam As a result yoursquoll maximize profit increase revenue and grow your business Included are sessions for both Sales and Technical Sales professionals which are designed to provide you with the necessary skills to position sell and implement Veeam solutions

Our webinar series includes

Veeam 101 Getting Started

Learn more about the programs benefits tools and resources designed specifically for Registered and Silver ProPartners Wersquoll show you the Veeam ProPartner Steps of Enablement and teach you how to navigate the ProPartner Portal

VMSP Become a Veeam Product Expert

Learn about Veeam products and get your Veeam Sales Professional certification You will also learn how to easily turn conversations about storage and virtualization into Veeamopportunities

VMTSP For Technical Sales Professionals

This session is all about technical enablement around Veeam management and data protection Our Field Technical Consultant will walk you through the steps of technical enablement Get your Veeam Technical Sales Professional certificate

Demo and Lab Configuration

This session is all about technical enablement around Veeam management and data protection Our Technical Account Manager will give you a live demo and discuss how to get Veeam for your lab so you can conduct your own demos

Veeam Cloud Service Provider (VCSP) Program 101 (optional)

This session is the business case for joining the Veeam Partner Program specifically created for service providers or resellers looking to start a services practice The session will discuss how the Veeam Cloud Service Provider (VCSP) Program can increase revenues create more value for your customers and differentiate your business from the competition

View a the course schedule to get going

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

INGRAM MICRO TRAINING

Ingram Micro Training

Ingram Micro Training

Get VMCE certified today with Ingram Micro Training Becoming a VMCE will give you the necessary knowledge to confidently understand the architecture implementation and configuration of Veeam Solutions

The Veeam Certified Engineer (VMCE) course is 3 days of focused training learning how to implement optimize and troubleshoot the Veeam Software solution The VMCE course is designed for System Engineers Administrators Virtualization Administrators and Solution Architects or any IT specialist eager to become a recognized expert on Veeam

Courses

VMCE Training

Ingram Micro is the only relationship you need for all your Veeam certification training needs Each training course is designed to meet industry demands for IT professionals Ingram Micro Training offers select Guaranteed to Run certification training courses and over 15000 global hands-

on courses in several training formats including Live Online Classroom and After Dark to meet all of your scheduling requirements As a Veeam Authorized Education Center Ingram Micro Training offers VMCE certification to ensure your continued education competency and alignment with Veeam solutions help you stand out from the crowd

Each class booked through Ingram Micro Training comes with a Learning Guarantee Schedule your class with confidence and remain on track toearn your Veeam certification

Training ampCertifications

The VMCE certification is perfect to increase productivity reduce costs and increase career and business advancement Get more out of Veeam solutions today by getting your VMCE from Ingram Micro Training today

Veeam is partnering with Ingram Micro Training to offer you experiential learning with immersion training in our FIT LIVETM environment FIT LIVETM is designed to not only enhance your Veeam training but revolutionize retention by redefining training

Ingram Micro FIT LIVETM

Ingram Micro Training FIT LIVETM is a radically new way to learn about technical solutions Insteadof being confined to a stuffy classroom you can virtually sit in a lecture hall visit a breakout roomor network with your peers on the beach Multiple discussions can take place simultaneously andparticipants can have access to and take full advantage of all materials related to the session therefore increasing knowledge retention

Along with advanced collaboration tools our FIT LIVETM environment knocks down costs associated with business travel related to other training courses and bridges the gap by collaborating andtraining workers in multiple geographies

Ensure the skills and expertise of your IT staff are up-to-date with world-class authorized training Our Veeam curriculum is catered to help you resolve issues efficiently stand out from the crowd and improve efficiencies Get the most out of your current Veeam solutions by getting trained inour FIT LIVETM environment today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

SALES amp MARKETING RESOURCES

Sales amp Marketing Resources

Veeam looks at its partner community as an extension of its own sales marketing and technical teams

Make 2016 your year to gain more opportunities land larger projects and increase visibility by selling solutions that deliver Availability for the Modern Data Centertrade Earn up to $250 just for setting and completing sales appointments with Veeam

Veeam Appointment Setting

For every product sold at Veeam we offer cheat sheets call scripts and pre-built PowerPoint presentations that provide you with features benefits objection handling prospecting questions and competitive differentiators

Selling Tools

Register today to request an appointment

Itrsquos easy

Appointments can be on site or via teleconference

Appointments must be completed within two weeks of the initial agreement

with your Veeam sales representative

A Veeam sales representative will contact you to set up and complete the

appointment

Veeam wants to help you better understand the virtualization marketcreate demand with your customers and be a part of the Veeam success The following resources are offered to help you better understand your customersrsquo pains and in turn increase your Veeam sales

Sales amp MarketingResources

Veeam MarketReach

ProPartner Graduate Marketing Benefits

Veeam MarketReach (VMR) is an exciting FREE marketing automation tool that powers yourmarketing VMR is designed to save you time and money while ALSO helping you generate more demand than ever before

This FREE tool allows you to launch customizable integrated marketing campaigns coveringkey Veeam solutions mdash with no additional software or skills required

With Veeam MarketReach you can

As a ProPartner Graduate we are proud to offer you the highest level of VMR service offerings including

Marketing Services

Access campaign resources to help you better understand and pitch campaigns to yourcustomers

Customized landing pages- specialty content creation

Webinars with featured speakers

Banner advertisingAd Words Content syndication

Microsites featuring verticalmarketing messaging

Campaigns with ecards and registration pages

Re-targeting advertising Social media

Create customizable integrated and co-branded marketing campaigns

Leverage ready-to-send and customizable emails and landing pages

Capture leads and perform comprehensive analyses of the results Whether you are a sales or marketing professional VMR has tools available to help you better understand and pitch Veeam solutions to customers and accelerate your businessDonrsquot have credentials to access VMR Ask us

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

KEY CONTACTS | GLOBAL ALLIANCE PARTNERS

Key Contacts

Global Alliance Partners

Key Contacts

You have an Ingram Micro team dedicated to your success Familiarize yourself with all your Veeam contacts and reach out to them with questions regarding Veeam or the ProPartner Program

Professional amp Training Services Team

1-800-456-8000 x76094proservicesingrammicrocomtrainingingrammicrocom

Technical Team

Korey JohnsonField Technical Consultant koreyjohnsoningrammicrocom

Don McArdleTechnical Account Manager donmcardleingrammicrocom

Licensing Desk

1-800-456-8000 x76582veeam-licensingingrammicrocom

Market Development Specialists

Jessica DrsquoAmato 1-800-456-8000 x67385jessicadamatoingrammicrocom

Trevor Nicholson1-800-456-8000 x67015trevornicholsoningrammicrocom

Veeam looks at our Global Alliance Partners as a way to provide an all-encompassing solution for virtualization management and data protection

Selling Veeam jointly with Veeam Alliance Partners gives your customers the opportunity to take advantage of this collaborative effort between industry-leading hardware and software providers to provide the best of the best including hypervisor technology storage innovations backupreplication and virtualization management

Global Alliance Partners

Veeam and Microsoft provide the most complete modern data protectioninfrastructure management and capacity planning for virtual environmentsWith the growing adoption of Microsoft Cloud OS Veeam is focused on creating solutions that address all of the key pillars Windows Server 2012 with Hyper-V(R2) System Center 2012 and Microsoft Azure

Veeam complements Cisco UCS platforms by providing cutting-edge solutions for next generation data centers all while helping customers minimize risk decrease downtime reduce cost and streamlinemanagement

VMware and Veeam are helping customers virtualize with confidence by providing the most comprehensive virtualization management and data protection solutions for businesses of all sizes

Together the combination of Veeam and EMC saves your customers time and money and reduces risk This joint offering helps companies avoid data loss by enabling low recovery point objectives (PROs) and facilitating offsite data protection

Selected as the 2013 Alliance One Partner of the Year in the Converged Storage category Veeam views HP as a vital strategic partner Veeam and HP offer a truly integrated end-to-end storage and data protection solution optimized for virtual environments

Veeam and NetApp offer flexible solutions with high-speed granularrecovery options for customers who need to address the evolving requirements of an Always On business

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

NEXT STEPS

Next Steps

Welcome to the Veeam ProPartner Program Here is a list of the top 10 tasks to complete first

Next Steps

Checkout this one-page overview to familiarize yourself with theproducts and solutions Veeam offers

Veeam Product Portfolio

Take a look at the sales amp marketing section of the ProPartner Portal and begin strategizing your Veeam salesmarketing plan today

Sales amp Marketing Resources

1

2

Earn additional margin by registering your interest and participation in deals involving Veeam products

Deal Registration3

Gain access to online training through the ProPartner Portalrsquos Learning Center and through Ingram Micro Training The resourcesin the Learning Center were designed to give you comprehensive

Learning Center4

Find out who your Veeam Marketing Manager is and start planning your next event

Checkout the Co-opMDF program Veeam Software will co-fund activities and programs such as advertising direct marketing trade shows seminars training promotional literature and more

Execute co-branded campaigns and generate leads with Campaign In-a-Box

Veeam Regional Marketing Teams

Co-opMDF

Campaign In-a-Box

7

8

9

10

Participate in joint planning and quarterly business reviews with the Veeam sales team Reach out to your Veeam sales representative for details

Joint Business Reviews

Learn now to sell Veeam solutions with these easy to understand 10-minute whiteboard selling videos

Veeam Whiteboard Selling5

6 Meet your assigned Veeam support team

Veeam Selling Support

Realizethe Promise

of TechnologyTM

Page 5: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

Ingram Micro ProPartner Community Benefits

Program Requirements

For more information about the benefits and requirements of being a Veeam Pro Partner please reviewthe ProPartner Program Guide

Your success in Veeamrsquos ProPartner

Program will be based on achieving an annual revenue target earning

Veeam certifications and more

$2000 in Marketing Development Funds (MDF) to be used within 90 days of series completion with access to marketing services assistance based on campaign

Veeam Certified Engineer (VMCE) discounts for classes scheduled within 180 days of series completion

Participation in Veeamrsquos end user lead share program

End user appointment setting incentives

Access to FITreg LIVE training environment for down stream customers

Quarterly growth contests

Enrollment in Ingram Micro Smart Enablement Program

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

Getting started

with

Veeam is easy

Just follow these steps and yoursquoll be on your way

to easyselling and

higher margins

GETTING STARTED

Getting Started

BECOME APROPARTNER

STEP

01

After you submit the form a Veeam Partner

Manager will contact you to discuss the

ProPartner Program in detail including

requirements for membership levels and your

enablement training plan

Visit httpwwwveeamcompropartner

and click ldquoApply nowrdquo

Complete the form in its entirety

Getting Started

GET ENABLED LEVERAGING

INGRAM MICRO

STEP

02

The ProPartner Graduate

Enablement Series includes

educational and informative

sessions that will enable you

to give your customers the

solution information they need

to better understand Veeam

As a result yoursquoll maximize

profit increase revenue and

grow your business Included

are sessions for both Sales and

Technical Sales professionals

which are designed to provide

you with the necessary skills

to position sell and implement

Veeam solutions

START SELLING VEEAM

STEP

03

Once yoursquove been

approved in the

ProPartner Program and

completed the ProPartner

Graduate Series yoursquoll have

access to the tools you need to

become a trusted advisor

to customers and gain a

long-term competitive

advantage in your VMware

vSphere and

Microsoft Hyper-V

virtualization practice

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROPARTNER RESPONSIBILITIES | PORTAL ACCESS

ProPartnerResponsibilities

Your company information and contact information must be kept current so that Veeam can contact you about your membership in the Veeam ProPartner Program and keep you up-to-date with programs benefits or promotions for which you are eligible

Keep your information up-to-date

Once you are a registered Veeam ProPartner you will be asked to sign the click-through agreement which explains the Terms and Conditions of being a partner of Veeam If you have any questions regarding the program please reach out to yourVeeam sales representative for clarification

Sign the click-through agreement

Reward Programs

With the Veeam Rewards Center you can view and manage all reward programs in one place so you donrsquot have to keep track of various programs

Based on your efforts and success this program will reward you with money on a reloadable Visa embossed with your name on it

Veeam Rewards Center

ProPartner ResponsibilitiesProPartnerPortal Access

ProPartner Portal Access

A range of information for current and prospective partners is available on our public websiteat httpwwwveeamcompropartner including information about the Veeam ProPartner Program becoming a partner access to the ProPartner Portal and other information

Once you are a registered Veeam ProPartner you will be asked to sign the click-through agreement which explains the Terms and Conditions of being a partner of Veeam If you have any questions regarding the program please reach out to your Veeam sales representative for clarification

After you have registered to become a Veeam ProPartner you will have access to a wealth of information including program benefits and requirements salesmarket-ing tools and other related resources in the Veeam ProPartner Portal

Workplace

The Workplace section of the ProPartner Portal is where you can make things happen

Available on the ProPartner Portal

Deal Registrations

The Veeam Deal Registration Program aims to protect and incentivize partners actively selling and promoting Veeam technology Depending on your partner membership level partners can earn additional margin by registering their interest and participation in deals involving Veeam products Register a deal and add additional margin on qualified opportunities right from the ProPartner Portal

Renewals

Veeam offers ProPartners the opportunity to earn revenue on the same deals that they closed by selling Veeam support contract renewals Find out how

Request NFR keys

Get pricing information

Register a deal

Request a quote

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TECHNICAL SUPPORT | LICENSING amp PURCHASING

The Technical Center is a section of the ProPartner Portal that is dedicatedto helping the technical sales team at your organization better understand Veeam solutions in order to pitch the solutions more effectively to a more technical audience

Not all sales tools are created equal and this section on the portal gives those technical folks access to

Technical Center

Promotions

Technical education

amp certifications

Latest industry trends

Demo resources

Selling tools

As an Ingram Micro reseller yoursquoll have access to a technical team dedicated to Veeam solutions Theyrsquoll help you with

Veeam Systems Engineers

Technical enablement

Product demos

Technical trainings

ProPartner Technical Support

Korey JohnsonField Technical Consultantkoreyjohnsoningrammicrocom

Contacts

Don McArdleTechnical Account Manager donmcardleingrammicrocom

ProPartner Technical Support

Licensingamp Purchasing

Licensing amp Purchasing

Veeam Software EULAThe Veeam Software End-user License Agreement is available for all partners andend-users to review This is a legally binding agreement for anyone who wishes touse Veeam products

Pricing InformationContact your Veeam Licensing Team at 1-800-456-8000 ext 76582 or veeam-licensingingrammicrocom to request a quote Based on your partner level and any special promo-tions that are available your margins will be calculated accordingly

Veeam Licensing GuideTake a look at the how-to guide about Veeam licensing made exclusively for Veeam ProPartners and distributors

Award-Winning Customer SupportVeeam offers two support response programs (Standard and Premium) to our customers and one program (Evaluation) for 60 days if you are evaluating our software

Our Customer Support Portal is a great resource for you and your customers to

Manage your support cases

Request ldquoone click updaterdquo

Attach logs to existing cases

Obtain product download sand patches

Evaluation Support

Evaluation Support

Mon-Fri 8 am - 5 pm

Availability

Mon-Fri 8 am - 8 pm

24x7x365

NA NA

Product Updates

Product Upgrades

PhoneWeb

PhoneWeb

PhoneWeb

Yes Yes

Yes Yes

Standard Support

Premium Support

TechnicalSupport

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROFESSIONAL SERVICES

Professional Services

Few IT solution providers need to be sold on the merits of professionalservices Most understand the value they deliver to customers comes fromthe combined value to technical skills and business acumen

The challenges for our reseller partners isnrsquot the why but the how Finding qualified certified experienced administrators technicians system analysts and engineers can be difficult to recruit and expensive to train

Every Ingram Micro partner has access to one of the industryrsquos deepest professional services benches to help plan implement deploy manage and support your projects We give trusted expert help at every stage of a technology engagement

Delivering the Complete Solution to Expand and Extend Your Business

Through our Ingram Micro Link portal solution providers can expand their technical competency extend their geographic reach and increase profitability by leveraging the expertise of other partners and vendor technical resources And the reseller continues to manage the relationship with the customer

Ingram Micro offers several membership levels to meet the needs of all our resellers Find out more at wwwingrammicrolinkcom

ProfessionalServices

Helps optimize the virtualization environment for performance scaling and manageability as wellas use it as a road map to move them into a cloud computing environment

VirtualizationHealth Check

On-demand resources for national or regionalrollout projects including cabling site surveys digital signage computers amp computer systems software migrations and more

DeploymentServices

Gain quick and easy access to high-qualitytechnical professionals that are screened andcertified to meet all of your short-term or long- term resource needs Our flexible staffingofferings include contract to hire direct hireand staff augmentation services

StaffingServices

Helps organizations develop a comprehensive strategy and lay the foundation for a successfulvirtualization infrastructure

Virtualization Planningamp Design Service

Allows you to help your customers improve the reliability scalability performance and optimization of their IT environment while simultaneouslyaligning the solutions you provide to them

InfrastructureAssessment

Addresses information security and environmen-tally-compliant disposal concerns for end-of-life electronic devices including asset removalamp disposal data erasure amp destructionrefurbishment repair amp re-marketing Learn more about the entire Professional amp Training Services portfolio available from Ingram Micro

ITADServices

Professional ServicesSales amp Support Assistance(800) 456-8000 ext 76094proservicesingrammicrocom

Ingram Micro Link Dispatch(800) 235-4128imlinkingrammicrocom

Contacts

Learn MoreTo learn more about the entire Professional amp Training Services portfolio available from Ingram Micro explore our Reseller Playbook

Ingram Micro Link membership allows you to assess demand create a winning solution and build your expertise according to your road map and customer requirements View the Link Membership Guide to determine the membership level that best meets your needs and get started today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TRAINING amp CERTIFICATIONS

Training amp Certifications

Training ampCertifications

Veeam Technical Sales Professionals can easily support customers with architecture planning and deployment to provide the best data protection available on the market

Veeam Technical Sales Professional (VMTSP)

Veeam Sales Professionals are Veeam ambassadors who are ready to address customersrsquo data protec-tion needs with Veeam solutions

Veeam SalesProfessional (VMSP)

Veeam UniversityVeeam University is an online self-paced sales and technical training center that offers various modules focused on core Veeam products and technologies

Veeam University offers two accreditation paths one for sales and one for technical sales Once you have registered as a Veeam ProPartner in order to be promoted to the next membership level (Silver Gold or Platinum) keeping these certifications up-to-datewith the latest release of Veeam products is mandatory

Veeam Certified Engineer (VMCE)The VMCE Certification is documented proof you possess the necessary level of expertise to correctly architect implement and configure your customersrsquo Veeam environment This certification is a great investment for an IT professional looking to increase productivity reduce operating costs propel personal career advancement and achieve industry recognition For more information please visithttpwwwveeamcomvmcehtml

Courses

ProPartner Graduate Enablement

The ProPartner Graduate Series includes educational and informative sessions that will enable you to give your customers the solution information they need to better understand Veeam As a result yoursquoll maximize profit increase revenue and grow your business Included are sessions for both Sales and Technical Sales professionals which are designed to provide you with the necessary skills to position sell and implement Veeam solutions

Our webinar series includes

Veeam 101 Getting Started

Learn more about the programs benefits tools and resources designed specifically for Registered and Silver ProPartners Wersquoll show you the Veeam ProPartner Steps of Enablement and teach you how to navigate the ProPartner Portal

VMSP Become a Veeam Product Expert

Learn about Veeam products and get your Veeam Sales Professional certification You will also learn how to easily turn conversations about storage and virtualization into Veeamopportunities

VMTSP For Technical Sales Professionals

This session is all about technical enablement around Veeam management and data protection Our Field Technical Consultant will walk you through the steps of technical enablement Get your Veeam Technical Sales Professional certificate

Demo and Lab Configuration

This session is all about technical enablement around Veeam management and data protection Our Technical Account Manager will give you a live demo and discuss how to get Veeam for your lab so you can conduct your own demos

Veeam Cloud Service Provider (VCSP) Program 101 (optional)

This session is the business case for joining the Veeam Partner Program specifically created for service providers or resellers looking to start a services practice The session will discuss how the Veeam Cloud Service Provider (VCSP) Program can increase revenues create more value for your customers and differentiate your business from the competition

View a the course schedule to get going

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

INGRAM MICRO TRAINING

Ingram Micro Training

Ingram Micro Training

Get VMCE certified today with Ingram Micro Training Becoming a VMCE will give you the necessary knowledge to confidently understand the architecture implementation and configuration of Veeam Solutions

The Veeam Certified Engineer (VMCE) course is 3 days of focused training learning how to implement optimize and troubleshoot the Veeam Software solution The VMCE course is designed for System Engineers Administrators Virtualization Administrators and Solution Architects or any IT specialist eager to become a recognized expert on Veeam

Courses

VMCE Training

Ingram Micro is the only relationship you need for all your Veeam certification training needs Each training course is designed to meet industry demands for IT professionals Ingram Micro Training offers select Guaranteed to Run certification training courses and over 15000 global hands-

on courses in several training formats including Live Online Classroom and After Dark to meet all of your scheduling requirements As a Veeam Authorized Education Center Ingram Micro Training offers VMCE certification to ensure your continued education competency and alignment with Veeam solutions help you stand out from the crowd

Each class booked through Ingram Micro Training comes with a Learning Guarantee Schedule your class with confidence and remain on track toearn your Veeam certification

Training ampCertifications

The VMCE certification is perfect to increase productivity reduce costs and increase career and business advancement Get more out of Veeam solutions today by getting your VMCE from Ingram Micro Training today

Veeam is partnering with Ingram Micro Training to offer you experiential learning with immersion training in our FIT LIVETM environment FIT LIVETM is designed to not only enhance your Veeam training but revolutionize retention by redefining training

Ingram Micro FIT LIVETM

Ingram Micro Training FIT LIVETM is a radically new way to learn about technical solutions Insteadof being confined to a stuffy classroom you can virtually sit in a lecture hall visit a breakout roomor network with your peers on the beach Multiple discussions can take place simultaneously andparticipants can have access to and take full advantage of all materials related to the session therefore increasing knowledge retention

Along with advanced collaboration tools our FIT LIVETM environment knocks down costs associated with business travel related to other training courses and bridges the gap by collaborating andtraining workers in multiple geographies

Ensure the skills and expertise of your IT staff are up-to-date with world-class authorized training Our Veeam curriculum is catered to help you resolve issues efficiently stand out from the crowd and improve efficiencies Get the most out of your current Veeam solutions by getting trained inour FIT LIVETM environment today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

SALES amp MARKETING RESOURCES

Sales amp Marketing Resources

Veeam looks at its partner community as an extension of its own sales marketing and technical teams

Make 2016 your year to gain more opportunities land larger projects and increase visibility by selling solutions that deliver Availability for the Modern Data Centertrade Earn up to $250 just for setting and completing sales appointments with Veeam

Veeam Appointment Setting

For every product sold at Veeam we offer cheat sheets call scripts and pre-built PowerPoint presentations that provide you with features benefits objection handling prospecting questions and competitive differentiators

Selling Tools

Register today to request an appointment

Itrsquos easy

Appointments can be on site or via teleconference

Appointments must be completed within two weeks of the initial agreement

with your Veeam sales representative

A Veeam sales representative will contact you to set up and complete the

appointment

Veeam wants to help you better understand the virtualization marketcreate demand with your customers and be a part of the Veeam success The following resources are offered to help you better understand your customersrsquo pains and in turn increase your Veeam sales

Sales amp MarketingResources

Veeam MarketReach

ProPartner Graduate Marketing Benefits

Veeam MarketReach (VMR) is an exciting FREE marketing automation tool that powers yourmarketing VMR is designed to save you time and money while ALSO helping you generate more demand than ever before

This FREE tool allows you to launch customizable integrated marketing campaigns coveringkey Veeam solutions mdash with no additional software or skills required

With Veeam MarketReach you can

As a ProPartner Graduate we are proud to offer you the highest level of VMR service offerings including

Marketing Services

Access campaign resources to help you better understand and pitch campaigns to yourcustomers

Customized landing pages- specialty content creation

Webinars with featured speakers

Banner advertisingAd Words Content syndication

Microsites featuring verticalmarketing messaging

Campaigns with ecards and registration pages

Re-targeting advertising Social media

Create customizable integrated and co-branded marketing campaigns

Leverage ready-to-send and customizable emails and landing pages

Capture leads and perform comprehensive analyses of the results Whether you are a sales or marketing professional VMR has tools available to help you better understand and pitch Veeam solutions to customers and accelerate your businessDonrsquot have credentials to access VMR Ask us

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

KEY CONTACTS | GLOBAL ALLIANCE PARTNERS

Key Contacts

Global Alliance Partners

Key Contacts

You have an Ingram Micro team dedicated to your success Familiarize yourself with all your Veeam contacts and reach out to them with questions regarding Veeam or the ProPartner Program

Professional amp Training Services Team

1-800-456-8000 x76094proservicesingrammicrocomtrainingingrammicrocom

Technical Team

Korey JohnsonField Technical Consultant koreyjohnsoningrammicrocom

Don McArdleTechnical Account Manager donmcardleingrammicrocom

Licensing Desk

1-800-456-8000 x76582veeam-licensingingrammicrocom

Market Development Specialists

Jessica DrsquoAmato 1-800-456-8000 x67385jessicadamatoingrammicrocom

Trevor Nicholson1-800-456-8000 x67015trevornicholsoningrammicrocom

Veeam looks at our Global Alliance Partners as a way to provide an all-encompassing solution for virtualization management and data protection

Selling Veeam jointly with Veeam Alliance Partners gives your customers the opportunity to take advantage of this collaborative effort between industry-leading hardware and software providers to provide the best of the best including hypervisor technology storage innovations backupreplication and virtualization management

Global Alliance Partners

Veeam and Microsoft provide the most complete modern data protectioninfrastructure management and capacity planning for virtual environmentsWith the growing adoption of Microsoft Cloud OS Veeam is focused on creating solutions that address all of the key pillars Windows Server 2012 with Hyper-V(R2) System Center 2012 and Microsoft Azure

Veeam complements Cisco UCS platforms by providing cutting-edge solutions for next generation data centers all while helping customers minimize risk decrease downtime reduce cost and streamlinemanagement

VMware and Veeam are helping customers virtualize with confidence by providing the most comprehensive virtualization management and data protection solutions for businesses of all sizes

Together the combination of Veeam and EMC saves your customers time and money and reduces risk This joint offering helps companies avoid data loss by enabling low recovery point objectives (PROs) and facilitating offsite data protection

Selected as the 2013 Alliance One Partner of the Year in the Converged Storage category Veeam views HP as a vital strategic partner Veeam and HP offer a truly integrated end-to-end storage and data protection solution optimized for virtual environments

Veeam and NetApp offer flexible solutions with high-speed granularrecovery options for customers who need to address the evolving requirements of an Always On business

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

NEXT STEPS

Next Steps

Welcome to the Veeam ProPartner Program Here is a list of the top 10 tasks to complete first

Next Steps

Checkout this one-page overview to familiarize yourself with theproducts and solutions Veeam offers

Veeam Product Portfolio

Take a look at the sales amp marketing section of the ProPartner Portal and begin strategizing your Veeam salesmarketing plan today

Sales amp Marketing Resources

1

2

Earn additional margin by registering your interest and participation in deals involving Veeam products

Deal Registration3

Gain access to online training through the ProPartner Portalrsquos Learning Center and through Ingram Micro Training The resourcesin the Learning Center were designed to give you comprehensive

Learning Center4

Find out who your Veeam Marketing Manager is and start planning your next event

Checkout the Co-opMDF program Veeam Software will co-fund activities and programs such as advertising direct marketing trade shows seminars training promotional literature and more

Execute co-branded campaigns and generate leads with Campaign In-a-Box

Veeam Regional Marketing Teams

Co-opMDF

Campaign In-a-Box

7

8

9

10

Participate in joint planning and quarterly business reviews with the Veeam sales team Reach out to your Veeam sales representative for details

Joint Business Reviews

Learn now to sell Veeam solutions with these easy to understand 10-minute whiteboard selling videos

Veeam Whiteboard Selling5

6 Meet your assigned Veeam support team

Veeam Selling Support

Realizethe Promise

of TechnologyTM

Page 6: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

Getting started

with

Veeam is easy

Just follow these steps and yoursquoll be on your way

to easyselling and

higher margins

GETTING STARTED

Getting Started

BECOME APROPARTNER

STEP

01

After you submit the form a Veeam Partner

Manager will contact you to discuss the

ProPartner Program in detail including

requirements for membership levels and your

enablement training plan

Visit httpwwwveeamcompropartner

and click ldquoApply nowrdquo

Complete the form in its entirety

Getting Started

GET ENABLED LEVERAGING

INGRAM MICRO

STEP

02

The ProPartner Graduate

Enablement Series includes

educational and informative

sessions that will enable you

to give your customers the

solution information they need

to better understand Veeam

As a result yoursquoll maximize

profit increase revenue and

grow your business Included

are sessions for both Sales and

Technical Sales professionals

which are designed to provide

you with the necessary skills

to position sell and implement

Veeam solutions

START SELLING VEEAM

STEP

03

Once yoursquove been

approved in the

ProPartner Program and

completed the ProPartner

Graduate Series yoursquoll have

access to the tools you need to

become a trusted advisor

to customers and gain a

long-term competitive

advantage in your VMware

vSphere and

Microsoft Hyper-V

virtualization practice

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROPARTNER RESPONSIBILITIES | PORTAL ACCESS

ProPartnerResponsibilities

Your company information and contact information must be kept current so that Veeam can contact you about your membership in the Veeam ProPartner Program and keep you up-to-date with programs benefits or promotions for which you are eligible

Keep your information up-to-date

Once you are a registered Veeam ProPartner you will be asked to sign the click-through agreement which explains the Terms and Conditions of being a partner of Veeam If you have any questions regarding the program please reach out to yourVeeam sales representative for clarification

Sign the click-through agreement

Reward Programs

With the Veeam Rewards Center you can view and manage all reward programs in one place so you donrsquot have to keep track of various programs

Based on your efforts and success this program will reward you with money on a reloadable Visa embossed with your name on it

Veeam Rewards Center

ProPartner ResponsibilitiesProPartnerPortal Access

ProPartner Portal Access

A range of information for current and prospective partners is available on our public websiteat httpwwwveeamcompropartner including information about the Veeam ProPartner Program becoming a partner access to the ProPartner Portal and other information

Once you are a registered Veeam ProPartner you will be asked to sign the click-through agreement which explains the Terms and Conditions of being a partner of Veeam If you have any questions regarding the program please reach out to your Veeam sales representative for clarification

After you have registered to become a Veeam ProPartner you will have access to a wealth of information including program benefits and requirements salesmarket-ing tools and other related resources in the Veeam ProPartner Portal

Workplace

The Workplace section of the ProPartner Portal is where you can make things happen

Available on the ProPartner Portal

Deal Registrations

The Veeam Deal Registration Program aims to protect and incentivize partners actively selling and promoting Veeam technology Depending on your partner membership level partners can earn additional margin by registering their interest and participation in deals involving Veeam products Register a deal and add additional margin on qualified opportunities right from the ProPartner Portal

Renewals

Veeam offers ProPartners the opportunity to earn revenue on the same deals that they closed by selling Veeam support contract renewals Find out how

Request NFR keys

Get pricing information

Register a deal

Request a quote

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TECHNICAL SUPPORT | LICENSING amp PURCHASING

The Technical Center is a section of the ProPartner Portal that is dedicatedto helping the technical sales team at your organization better understand Veeam solutions in order to pitch the solutions more effectively to a more technical audience

Not all sales tools are created equal and this section on the portal gives those technical folks access to

Technical Center

Promotions

Technical education

amp certifications

Latest industry trends

Demo resources

Selling tools

As an Ingram Micro reseller yoursquoll have access to a technical team dedicated to Veeam solutions Theyrsquoll help you with

Veeam Systems Engineers

Technical enablement

Product demos

Technical trainings

ProPartner Technical Support

Korey JohnsonField Technical Consultantkoreyjohnsoningrammicrocom

Contacts

Don McArdleTechnical Account Manager donmcardleingrammicrocom

ProPartner Technical Support

Licensingamp Purchasing

Licensing amp Purchasing

Veeam Software EULAThe Veeam Software End-user License Agreement is available for all partners andend-users to review This is a legally binding agreement for anyone who wishes touse Veeam products

Pricing InformationContact your Veeam Licensing Team at 1-800-456-8000 ext 76582 or veeam-licensingingrammicrocom to request a quote Based on your partner level and any special promo-tions that are available your margins will be calculated accordingly

Veeam Licensing GuideTake a look at the how-to guide about Veeam licensing made exclusively for Veeam ProPartners and distributors

Award-Winning Customer SupportVeeam offers two support response programs (Standard and Premium) to our customers and one program (Evaluation) for 60 days if you are evaluating our software

Our Customer Support Portal is a great resource for you and your customers to

Manage your support cases

Request ldquoone click updaterdquo

Attach logs to existing cases

Obtain product download sand patches

Evaluation Support

Evaluation Support

Mon-Fri 8 am - 5 pm

Availability

Mon-Fri 8 am - 8 pm

24x7x365

NA NA

Product Updates

Product Upgrades

PhoneWeb

PhoneWeb

PhoneWeb

Yes Yes

Yes Yes

Standard Support

Premium Support

TechnicalSupport

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROFESSIONAL SERVICES

Professional Services

Few IT solution providers need to be sold on the merits of professionalservices Most understand the value they deliver to customers comes fromthe combined value to technical skills and business acumen

The challenges for our reseller partners isnrsquot the why but the how Finding qualified certified experienced administrators technicians system analysts and engineers can be difficult to recruit and expensive to train

Every Ingram Micro partner has access to one of the industryrsquos deepest professional services benches to help plan implement deploy manage and support your projects We give trusted expert help at every stage of a technology engagement

Delivering the Complete Solution to Expand and Extend Your Business

Through our Ingram Micro Link portal solution providers can expand their technical competency extend their geographic reach and increase profitability by leveraging the expertise of other partners and vendor technical resources And the reseller continues to manage the relationship with the customer

Ingram Micro offers several membership levels to meet the needs of all our resellers Find out more at wwwingrammicrolinkcom

ProfessionalServices

Helps optimize the virtualization environment for performance scaling and manageability as wellas use it as a road map to move them into a cloud computing environment

VirtualizationHealth Check

On-demand resources for national or regionalrollout projects including cabling site surveys digital signage computers amp computer systems software migrations and more

DeploymentServices

Gain quick and easy access to high-qualitytechnical professionals that are screened andcertified to meet all of your short-term or long- term resource needs Our flexible staffingofferings include contract to hire direct hireand staff augmentation services

StaffingServices

Helps organizations develop a comprehensive strategy and lay the foundation for a successfulvirtualization infrastructure

Virtualization Planningamp Design Service

Allows you to help your customers improve the reliability scalability performance and optimization of their IT environment while simultaneouslyaligning the solutions you provide to them

InfrastructureAssessment

Addresses information security and environmen-tally-compliant disposal concerns for end-of-life electronic devices including asset removalamp disposal data erasure amp destructionrefurbishment repair amp re-marketing Learn more about the entire Professional amp Training Services portfolio available from Ingram Micro

ITADServices

Professional ServicesSales amp Support Assistance(800) 456-8000 ext 76094proservicesingrammicrocom

Ingram Micro Link Dispatch(800) 235-4128imlinkingrammicrocom

Contacts

Learn MoreTo learn more about the entire Professional amp Training Services portfolio available from Ingram Micro explore our Reseller Playbook

Ingram Micro Link membership allows you to assess demand create a winning solution and build your expertise according to your road map and customer requirements View the Link Membership Guide to determine the membership level that best meets your needs and get started today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TRAINING amp CERTIFICATIONS

Training amp Certifications

Training ampCertifications

Veeam Technical Sales Professionals can easily support customers with architecture planning and deployment to provide the best data protection available on the market

Veeam Technical Sales Professional (VMTSP)

Veeam Sales Professionals are Veeam ambassadors who are ready to address customersrsquo data protec-tion needs with Veeam solutions

Veeam SalesProfessional (VMSP)

Veeam UniversityVeeam University is an online self-paced sales and technical training center that offers various modules focused on core Veeam products and technologies

Veeam University offers two accreditation paths one for sales and one for technical sales Once you have registered as a Veeam ProPartner in order to be promoted to the next membership level (Silver Gold or Platinum) keeping these certifications up-to-datewith the latest release of Veeam products is mandatory

Veeam Certified Engineer (VMCE)The VMCE Certification is documented proof you possess the necessary level of expertise to correctly architect implement and configure your customersrsquo Veeam environment This certification is a great investment for an IT professional looking to increase productivity reduce operating costs propel personal career advancement and achieve industry recognition For more information please visithttpwwwveeamcomvmcehtml

Courses

ProPartner Graduate Enablement

The ProPartner Graduate Series includes educational and informative sessions that will enable you to give your customers the solution information they need to better understand Veeam As a result yoursquoll maximize profit increase revenue and grow your business Included are sessions for both Sales and Technical Sales professionals which are designed to provide you with the necessary skills to position sell and implement Veeam solutions

Our webinar series includes

Veeam 101 Getting Started

Learn more about the programs benefits tools and resources designed specifically for Registered and Silver ProPartners Wersquoll show you the Veeam ProPartner Steps of Enablement and teach you how to navigate the ProPartner Portal

VMSP Become a Veeam Product Expert

Learn about Veeam products and get your Veeam Sales Professional certification You will also learn how to easily turn conversations about storage and virtualization into Veeamopportunities

VMTSP For Technical Sales Professionals

This session is all about technical enablement around Veeam management and data protection Our Field Technical Consultant will walk you through the steps of technical enablement Get your Veeam Technical Sales Professional certificate

Demo and Lab Configuration

This session is all about technical enablement around Veeam management and data protection Our Technical Account Manager will give you a live demo and discuss how to get Veeam for your lab so you can conduct your own demos

Veeam Cloud Service Provider (VCSP) Program 101 (optional)

This session is the business case for joining the Veeam Partner Program specifically created for service providers or resellers looking to start a services practice The session will discuss how the Veeam Cloud Service Provider (VCSP) Program can increase revenues create more value for your customers and differentiate your business from the competition

View a the course schedule to get going

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

INGRAM MICRO TRAINING

Ingram Micro Training

Ingram Micro Training

Get VMCE certified today with Ingram Micro Training Becoming a VMCE will give you the necessary knowledge to confidently understand the architecture implementation and configuration of Veeam Solutions

The Veeam Certified Engineer (VMCE) course is 3 days of focused training learning how to implement optimize and troubleshoot the Veeam Software solution The VMCE course is designed for System Engineers Administrators Virtualization Administrators and Solution Architects or any IT specialist eager to become a recognized expert on Veeam

Courses

VMCE Training

Ingram Micro is the only relationship you need for all your Veeam certification training needs Each training course is designed to meet industry demands for IT professionals Ingram Micro Training offers select Guaranteed to Run certification training courses and over 15000 global hands-

on courses in several training formats including Live Online Classroom and After Dark to meet all of your scheduling requirements As a Veeam Authorized Education Center Ingram Micro Training offers VMCE certification to ensure your continued education competency and alignment with Veeam solutions help you stand out from the crowd

Each class booked through Ingram Micro Training comes with a Learning Guarantee Schedule your class with confidence and remain on track toearn your Veeam certification

Training ampCertifications

The VMCE certification is perfect to increase productivity reduce costs and increase career and business advancement Get more out of Veeam solutions today by getting your VMCE from Ingram Micro Training today

Veeam is partnering with Ingram Micro Training to offer you experiential learning with immersion training in our FIT LIVETM environment FIT LIVETM is designed to not only enhance your Veeam training but revolutionize retention by redefining training

Ingram Micro FIT LIVETM

Ingram Micro Training FIT LIVETM is a radically new way to learn about technical solutions Insteadof being confined to a stuffy classroom you can virtually sit in a lecture hall visit a breakout roomor network with your peers on the beach Multiple discussions can take place simultaneously andparticipants can have access to and take full advantage of all materials related to the session therefore increasing knowledge retention

Along with advanced collaboration tools our FIT LIVETM environment knocks down costs associated with business travel related to other training courses and bridges the gap by collaborating andtraining workers in multiple geographies

Ensure the skills and expertise of your IT staff are up-to-date with world-class authorized training Our Veeam curriculum is catered to help you resolve issues efficiently stand out from the crowd and improve efficiencies Get the most out of your current Veeam solutions by getting trained inour FIT LIVETM environment today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

SALES amp MARKETING RESOURCES

Sales amp Marketing Resources

Veeam looks at its partner community as an extension of its own sales marketing and technical teams

Make 2016 your year to gain more opportunities land larger projects and increase visibility by selling solutions that deliver Availability for the Modern Data Centertrade Earn up to $250 just for setting and completing sales appointments with Veeam

Veeam Appointment Setting

For every product sold at Veeam we offer cheat sheets call scripts and pre-built PowerPoint presentations that provide you with features benefits objection handling prospecting questions and competitive differentiators

Selling Tools

Register today to request an appointment

Itrsquos easy

Appointments can be on site or via teleconference

Appointments must be completed within two weeks of the initial agreement

with your Veeam sales representative

A Veeam sales representative will contact you to set up and complete the

appointment

Veeam wants to help you better understand the virtualization marketcreate demand with your customers and be a part of the Veeam success The following resources are offered to help you better understand your customersrsquo pains and in turn increase your Veeam sales

Sales amp MarketingResources

Veeam MarketReach

ProPartner Graduate Marketing Benefits

Veeam MarketReach (VMR) is an exciting FREE marketing automation tool that powers yourmarketing VMR is designed to save you time and money while ALSO helping you generate more demand than ever before

This FREE tool allows you to launch customizable integrated marketing campaigns coveringkey Veeam solutions mdash with no additional software or skills required

With Veeam MarketReach you can

As a ProPartner Graduate we are proud to offer you the highest level of VMR service offerings including

Marketing Services

Access campaign resources to help you better understand and pitch campaigns to yourcustomers

Customized landing pages- specialty content creation

Webinars with featured speakers

Banner advertisingAd Words Content syndication

Microsites featuring verticalmarketing messaging

Campaigns with ecards and registration pages

Re-targeting advertising Social media

Create customizable integrated and co-branded marketing campaigns

Leverage ready-to-send and customizable emails and landing pages

Capture leads and perform comprehensive analyses of the results Whether you are a sales or marketing professional VMR has tools available to help you better understand and pitch Veeam solutions to customers and accelerate your businessDonrsquot have credentials to access VMR Ask us

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

KEY CONTACTS | GLOBAL ALLIANCE PARTNERS

Key Contacts

Global Alliance Partners

Key Contacts

You have an Ingram Micro team dedicated to your success Familiarize yourself with all your Veeam contacts and reach out to them with questions regarding Veeam or the ProPartner Program

Professional amp Training Services Team

1-800-456-8000 x76094proservicesingrammicrocomtrainingingrammicrocom

Technical Team

Korey JohnsonField Technical Consultant koreyjohnsoningrammicrocom

Don McArdleTechnical Account Manager donmcardleingrammicrocom

Licensing Desk

1-800-456-8000 x76582veeam-licensingingrammicrocom

Market Development Specialists

Jessica DrsquoAmato 1-800-456-8000 x67385jessicadamatoingrammicrocom

Trevor Nicholson1-800-456-8000 x67015trevornicholsoningrammicrocom

Veeam looks at our Global Alliance Partners as a way to provide an all-encompassing solution for virtualization management and data protection

Selling Veeam jointly with Veeam Alliance Partners gives your customers the opportunity to take advantage of this collaborative effort between industry-leading hardware and software providers to provide the best of the best including hypervisor technology storage innovations backupreplication and virtualization management

Global Alliance Partners

Veeam and Microsoft provide the most complete modern data protectioninfrastructure management and capacity planning for virtual environmentsWith the growing adoption of Microsoft Cloud OS Veeam is focused on creating solutions that address all of the key pillars Windows Server 2012 with Hyper-V(R2) System Center 2012 and Microsoft Azure

Veeam complements Cisco UCS platforms by providing cutting-edge solutions for next generation data centers all while helping customers minimize risk decrease downtime reduce cost and streamlinemanagement

VMware and Veeam are helping customers virtualize with confidence by providing the most comprehensive virtualization management and data protection solutions for businesses of all sizes

Together the combination of Veeam and EMC saves your customers time and money and reduces risk This joint offering helps companies avoid data loss by enabling low recovery point objectives (PROs) and facilitating offsite data protection

Selected as the 2013 Alliance One Partner of the Year in the Converged Storage category Veeam views HP as a vital strategic partner Veeam and HP offer a truly integrated end-to-end storage and data protection solution optimized for virtual environments

Veeam and NetApp offer flexible solutions with high-speed granularrecovery options for customers who need to address the evolving requirements of an Always On business

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

NEXT STEPS

Next Steps

Welcome to the Veeam ProPartner Program Here is a list of the top 10 tasks to complete first

Next Steps

Checkout this one-page overview to familiarize yourself with theproducts and solutions Veeam offers

Veeam Product Portfolio

Take a look at the sales amp marketing section of the ProPartner Portal and begin strategizing your Veeam salesmarketing plan today

Sales amp Marketing Resources

1

2

Earn additional margin by registering your interest and participation in deals involving Veeam products

Deal Registration3

Gain access to online training through the ProPartner Portalrsquos Learning Center and through Ingram Micro Training The resourcesin the Learning Center were designed to give you comprehensive

Learning Center4

Find out who your Veeam Marketing Manager is and start planning your next event

Checkout the Co-opMDF program Veeam Software will co-fund activities and programs such as advertising direct marketing trade shows seminars training promotional literature and more

Execute co-branded campaigns and generate leads with Campaign In-a-Box

Veeam Regional Marketing Teams

Co-opMDF

Campaign In-a-Box

7

8

9

10

Participate in joint planning and quarterly business reviews with the Veeam sales team Reach out to your Veeam sales representative for details

Joint Business Reviews

Learn now to sell Veeam solutions with these easy to understand 10-minute whiteboard selling videos

Veeam Whiteboard Selling5

6 Meet your assigned Veeam support team

Veeam Selling Support

Realizethe Promise

of TechnologyTM

Page 7: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

GET ENABLED LEVERAGING

INGRAM MICRO

STEP

02

The ProPartner Graduate

Enablement Series includes

educational and informative

sessions that will enable you

to give your customers the

solution information they need

to better understand Veeam

As a result yoursquoll maximize

profit increase revenue and

grow your business Included

are sessions for both Sales and

Technical Sales professionals

which are designed to provide

you with the necessary skills

to position sell and implement

Veeam solutions

START SELLING VEEAM

STEP

03

Once yoursquove been

approved in the

ProPartner Program and

completed the ProPartner

Graduate Series yoursquoll have

access to the tools you need to

become a trusted advisor

to customers and gain a

long-term competitive

advantage in your VMware

vSphere and

Microsoft Hyper-V

virtualization practice

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROPARTNER RESPONSIBILITIES | PORTAL ACCESS

ProPartnerResponsibilities

Your company information and contact information must be kept current so that Veeam can contact you about your membership in the Veeam ProPartner Program and keep you up-to-date with programs benefits or promotions for which you are eligible

Keep your information up-to-date

Once you are a registered Veeam ProPartner you will be asked to sign the click-through agreement which explains the Terms and Conditions of being a partner of Veeam If you have any questions regarding the program please reach out to yourVeeam sales representative for clarification

Sign the click-through agreement

Reward Programs

With the Veeam Rewards Center you can view and manage all reward programs in one place so you donrsquot have to keep track of various programs

Based on your efforts and success this program will reward you with money on a reloadable Visa embossed with your name on it

Veeam Rewards Center

ProPartner ResponsibilitiesProPartnerPortal Access

ProPartner Portal Access

A range of information for current and prospective partners is available on our public websiteat httpwwwveeamcompropartner including information about the Veeam ProPartner Program becoming a partner access to the ProPartner Portal and other information

Once you are a registered Veeam ProPartner you will be asked to sign the click-through agreement which explains the Terms and Conditions of being a partner of Veeam If you have any questions regarding the program please reach out to your Veeam sales representative for clarification

After you have registered to become a Veeam ProPartner you will have access to a wealth of information including program benefits and requirements salesmarket-ing tools and other related resources in the Veeam ProPartner Portal

Workplace

The Workplace section of the ProPartner Portal is where you can make things happen

Available on the ProPartner Portal

Deal Registrations

The Veeam Deal Registration Program aims to protect and incentivize partners actively selling and promoting Veeam technology Depending on your partner membership level partners can earn additional margin by registering their interest and participation in deals involving Veeam products Register a deal and add additional margin on qualified opportunities right from the ProPartner Portal

Renewals

Veeam offers ProPartners the opportunity to earn revenue on the same deals that they closed by selling Veeam support contract renewals Find out how

Request NFR keys

Get pricing information

Register a deal

Request a quote

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TECHNICAL SUPPORT | LICENSING amp PURCHASING

The Technical Center is a section of the ProPartner Portal that is dedicatedto helping the technical sales team at your organization better understand Veeam solutions in order to pitch the solutions more effectively to a more technical audience

Not all sales tools are created equal and this section on the portal gives those technical folks access to

Technical Center

Promotions

Technical education

amp certifications

Latest industry trends

Demo resources

Selling tools

As an Ingram Micro reseller yoursquoll have access to a technical team dedicated to Veeam solutions Theyrsquoll help you with

Veeam Systems Engineers

Technical enablement

Product demos

Technical trainings

ProPartner Technical Support

Korey JohnsonField Technical Consultantkoreyjohnsoningrammicrocom

Contacts

Don McArdleTechnical Account Manager donmcardleingrammicrocom

ProPartner Technical Support

Licensingamp Purchasing

Licensing amp Purchasing

Veeam Software EULAThe Veeam Software End-user License Agreement is available for all partners andend-users to review This is a legally binding agreement for anyone who wishes touse Veeam products

Pricing InformationContact your Veeam Licensing Team at 1-800-456-8000 ext 76582 or veeam-licensingingrammicrocom to request a quote Based on your partner level and any special promo-tions that are available your margins will be calculated accordingly

Veeam Licensing GuideTake a look at the how-to guide about Veeam licensing made exclusively for Veeam ProPartners and distributors

Award-Winning Customer SupportVeeam offers two support response programs (Standard and Premium) to our customers and one program (Evaluation) for 60 days if you are evaluating our software

Our Customer Support Portal is a great resource for you and your customers to

Manage your support cases

Request ldquoone click updaterdquo

Attach logs to existing cases

Obtain product download sand patches

Evaluation Support

Evaluation Support

Mon-Fri 8 am - 5 pm

Availability

Mon-Fri 8 am - 8 pm

24x7x365

NA NA

Product Updates

Product Upgrades

PhoneWeb

PhoneWeb

PhoneWeb

Yes Yes

Yes Yes

Standard Support

Premium Support

TechnicalSupport

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROFESSIONAL SERVICES

Professional Services

Few IT solution providers need to be sold on the merits of professionalservices Most understand the value they deliver to customers comes fromthe combined value to technical skills and business acumen

The challenges for our reseller partners isnrsquot the why but the how Finding qualified certified experienced administrators technicians system analysts and engineers can be difficult to recruit and expensive to train

Every Ingram Micro partner has access to one of the industryrsquos deepest professional services benches to help plan implement deploy manage and support your projects We give trusted expert help at every stage of a technology engagement

Delivering the Complete Solution to Expand and Extend Your Business

Through our Ingram Micro Link portal solution providers can expand their technical competency extend their geographic reach and increase profitability by leveraging the expertise of other partners and vendor technical resources And the reseller continues to manage the relationship with the customer

Ingram Micro offers several membership levels to meet the needs of all our resellers Find out more at wwwingrammicrolinkcom

ProfessionalServices

Helps optimize the virtualization environment for performance scaling and manageability as wellas use it as a road map to move them into a cloud computing environment

VirtualizationHealth Check

On-demand resources for national or regionalrollout projects including cabling site surveys digital signage computers amp computer systems software migrations and more

DeploymentServices

Gain quick and easy access to high-qualitytechnical professionals that are screened andcertified to meet all of your short-term or long- term resource needs Our flexible staffingofferings include contract to hire direct hireand staff augmentation services

StaffingServices

Helps organizations develop a comprehensive strategy and lay the foundation for a successfulvirtualization infrastructure

Virtualization Planningamp Design Service

Allows you to help your customers improve the reliability scalability performance and optimization of their IT environment while simultaneouslyaligning the solutions you provide to them

InfrastructureAssessment

Addresses information security and environmen-tally-compliant disposal concerns for end-of-life electronic devices including asset removalamp disposal data erasure amp destructionrefurbishment repair amp re-marketing Learn more about the entire Professional amp Training Services portfolio available from Ingram Micro

ITADServices

Professional ServicesSales amp Support Assistance(800) 456-8000 ext 76094proservicesingrammicrocom

Ingram Micro Link Dispatch(800) 235-4128imlinkingrammicrocom

Contacts

Learn MoreTo learn more about the entire Professional amp Training Services portfolio available from Ingram Micro explore our Reseller Playbook

Ingram Micro Link membership allows you to assess demand create a winning solution and build your expertise according to your road map and customer requirements View the Link Membership Guide to determine the membership level that best meets your needs and get started today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TRAINING amp CERTIFICATIONS

Training amp Certifications

Training ampCertifications

Veeam Technical Sales Professionals can easily support customers with architecture planning and deployment to provide the best data protection available on the market

Veeam Technical Sales Professional (VMTSP)

Veeam Sales Professionals are Veeam ambassadors who are ready to address customersrsquo data protec-tion needs with Veeam solutions

Veeam SalesProfessional (VMSP)

Veeam UniversityVeeam University is an online self-paced sales and technical training center that offers various modules focused on core Veeam products and technologies

Veeam University offers two accreditation paths one for sales and one for technical sales Once you have registered as a Veeam ProPartner in order to be promoted to the next membership level (Silver Gold or Platinum) keeping these certifications up-to-datewith the latest release of Veeam products is mandatory

Veeam Certified Engineer (VMCE)The VMCE Certification is documented proof you possess the necessary level of expertise to correctly architect implement and configure your customersrsquo Veeam environment This certification is a great investment for an IT professional looking to increase productivity reduce operating costs propel personal career advancement and achieve industry recognition For more information please visithttpwwwveeamcomvmcehtml

Courses

ProPartner Graduate Enablement

The ProPartner Graduate Series includes educational and informative sessions that will enable you to give your customers the solution information they need to better understand Veeam As a result yoursquoll maximize profit increase revenue and grow your business Included are sessions for both Sales and Technical Sales professionals which are designed to provide you with the necessary skills to position sell and implement Veeam solutions

Our webinar series includes

Veeam 101 Getting Started

Learn more about the programs benefits tools and resources designed specifically for Registered and Silver ProPartners Wersquoll show you the Veeam ProPartner Steps of Enablement and teach you how to navigate the ProPartner Portal

VMSP Become a Veeam Product Expert

Learn about Veeam products and get your Veeam Sales Professional certification You will also learn how to easily turn conversations about storage and virtualization into Veeamopportunities

VMTSP For Technical Sales Professionals

This session is all about technical enablement around Veeam management and data protection Our Field Technical Consultant will walk you through the steps of technical enablement Get your Veeam Technical Sales Professional certificate

Demo and Lab Configuration

This session is all about technical enablement around Veeam management and data protection Our Technical Account Manager will give you a live demo and discuss how to get Veeam for your lab so you can conduct your own demos

Veeam Cloud Service Provider (VCSP) Program 101 (optional)

This session is the business case for joining the Veeam Partner Program specifically created for service providers or resellers looking to start a services practice The session will discuss how the Veeam Cloud Service Provider (VCSP) Program can increase revenues create more value for your customers and differentiate your business from the competition

View a the course schedule to get going

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

INGRAM MICRO TRAINING

Ingram Micro Training

Ingram Micro Training

Get VMCE certified today with Ingram Micro Training Becoming a VMCE will give you the necessary knowledge to confidently understand the architecture implementation and configuration of Veeam Solutions

The Veeam Certified Engineer (VMCE) course is 3 days of focused training learning how to implement optimize and troubleshoot the Veeam Software solution The VMCE course is designed for System Engineers Administrators Virtualization Administrators and Solution Architects or any IT specialist eager to become a recognized expert on Veeam

Courses

VMCE Training

Ingram Micro is the only relationship you need for all your Veeam certification training needs Each training course is designed to meet industry demands for IT professionals Ingram Micro Training offers select Guaranteed to Run certification training courses and over 15000 global hands-

on courses in several training formats including Live Online Classroom and After Dark to meet all of your scheduling requirements As a Veeam Authorized Education Center Ingram Micro Training offers VMCE certification to ensure your continued education competency and alignment with Veeam solutions help you stand out from the crowd

Each class booked through Ingram Micro Training comes with a Learning Guarantee Schedule your class with confidence and remain on track toearn your Veeam certification

Training ampCertifications

The VMCE certification is perfect to increase productivity reduce costs and increase career and business advancement Get more out of Veeam solutions today by getting your VMCE from Ingram Micro Training today

Veeam is partnering with Ingram Micro Training to offer you experiential learning with immersion training in our FIT LIVETM environment FIT LIVETM is designed to not only enhance your Veeam training but revolutionize retention by redefining training

Ingram Micro FIT LIVETM

Ingram Micro Training FIT LIVETM is a radically new way to learn about technical solutions Insteadof being confined to a stuffy classroom you can virtually sit in a lecture hall visit a breakout roomor network with your peers on the beach Multiple discussions can take place simultaneously andparticipants can have access to and take full advantage of all materials related to the session therefore increasing knowledge retention

Along with advanced collaboration tools our FIT LIVETM environment knocks down costs associated with business travel related to other training courses and bridges the gap by collaborating andtraining workers in multiple geographies

Ensure the skills and expertise of your IT staff are up-to-date with world-class authorized training Our Veeam curriculum is catered to help you resolve issues efficiently stand out from the crowd and improve efficiencies Get the most out of your current Veeam solutions by getting trained inour FIT LIVETM environment today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

SALES amp MARKETING RESOURCES

Sales amp Marketing Resources

Veeam looks at its partner community as an extension of its own sales marketing and technical teams

Make 2016 your year to gain more opportunities land larger projects and increase visibility by selling solutions that deliver Availability for the Modern Data Centertrade Earn up to $250 just for setting and completing sales appointments with Veeam

Veeam Appointment Setting

For every product sold at Veeam we offer cheat sheets call scripts and pre-built PowerPoint presentations that provide you with features benefits objection handling prospecting questions and competitive differentiators

Selling Tools

Register today to request an appointment

Itrsquos easy

Appointments can be on site or via teleconference

Appointments must be completed within two weeks of the initial agreement

with your Veeam sales representative

A Veeam sales representative will contact you to set up and complete the

appointment

Veeam wants to help you better understand the virtualization marketcreate demand with your customers and be a part of the Veeam success The following resources are offered to help you better understand your customersrsquo pains and in turn increase your Veeam sales

Sales amp MarketingResources

Veeam MarketReach

ProPartner Graduate Marketing Benefits

Veeam MarketReach (VMR) is an exciting FREE marketing automation tool that powers yourmarketing VMR is designed to save you time and money while ALSO helping you generate more demand than ever before

This FREE tool allows you to launch customizable integrated marketing campaigns coveringkey Veeam solutions mdash with no additional software or skills required

With Veeam MarketReach you can

As a ProPartner Graduate we are proud to offer you the highest level of VMR service offerings including

Marketing Services

Access campaign resources to help you better understand and pitch campaigns to yourcustomers

Customized landing pages- specialty content creation

Webinars with featured speakers

Banner advertisingAd Words Content syndication

Microsites featuring verticalmarketing messaging

Campaigns with ecards and registration pages

Re-targeting advertising Social media

Create customizable integrated and co-branded marketing campaigns

Leverage ready-to-send and customizable emails and landing pages

Capture leads and perform comprehensive analyses of the results Whether you are a sales or marketing professional VMR has tools available to help you better understand and pitch Veeam solutions to customers and accelerate your businessDonrsquot have credentials to access VMR Ask us

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

KEY CONTACTS | GLOBAL ALLIANCE PARTNERS

Key Contacts

Global Alliance Partners

Key Contacts

You have an Ingram Micro team dedicated to your success Familiarize yourself with all your Veeam contacts and reach out to them with questions regarding Veeam or the ProPartner Program

Professional amp Training Services Team

1-800-456-8000 x76094proservicesingrammicrocomtrainingingrammicrocom

Technical Team

Korey JohnsonField Technical Consultant koreyjohnsoningrammicrocom

Don McArdleTechnical Account Manager donmcardleingrammicrocom

Licensing Desk

1-800-456-8000 x76582veeam-licensingingrammicrocom

Market Development Specialists

Jessica DrsquoAmato 1-800-456-8000 x67385jessicadamatoingrammicrocom

Trevor Nicholson1-800-456-8000 x67015trevornicholsoningrammicrocom

Veeam looks at our Global Alliance Partners as a way to provide an all-encompassing solution for virtualization management and data protection

Selling Veeam jointly with Veeam Alliance Partners gives your customers the opportunity to take advantage of this collaborative effort between industry-leading hardware and software providers to provide the best of the best including hypervisor technology storage innovations backupreplication and virtualization management

Global Alliance Partners

Veeam and Microsoft provide the most complete modern data protectioninfrastructure management and capacity planning for virtual environmentsWith the growing adoption of Microsoft Cloud OS Veeam is focused on creating solutions that address all of the key pillars Windows Server 2012 with Hyper-V(R2) System Center 2012 and Microsoft Azure

Veeam complements Cisco UCS platforms by providing cutting-edge solutions for next generation data centers all while helping customers minimize risk decrease downtime reduce cost and streamlinemanagement

VMware and Veeam are helping customers virtualize with confidence by providing the most comprehensive virtualization management and data protection solutions for businesses of all sizes

Together the combination of Veeam and EMC saves your customers time and money and reduces risk This joint offering helps companies avoid data loss by enabling low recovery point objectives (PROs) and facilitating offsite data protection

Selected as the 2013 Alliance One Partner of the Year in the Converged Storage category Veeam views HP as a vital strategic partner Veeam and HP offer a truly integrated end-to-end storage and data protection solution optimized for virtual environments

Veeam and NetApp offer flexible solutions with high-speed granularrecovery options for customers who need to address the evolving requirements of an Always On business

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

NEXT STEPS

Next Steps

Welcome to the Veeam ProPartner Program Here is a list of the top 10 tasks to complete first

Next Steps

Checkout this one-page overview to familiarize yourself with theproducts and solutions Veeam offers

Veeam Product Portfolio

Take a look at the sales amp marketing section of the ProPartner Portal and begin strategizing your Veeam salesmarketing plan today

Sales amp Marketing Resources

1

2

Earn additional margin by registering your interest and participation in deals involving Veeam products

Deal Registration3

Gain access to online training through the ProPartner Portalrsquos Learning Center and through Ingram Micro Training The resourcesin the Learning Center were designed to give you comprehensive

Learning Center4

Find out who your Veeam Marketing Manager is and start planning your next event

Checkout the Co-opMDF program Veeam Software will co-fund activities and programs such as advertising direct marketing trade shows seminars training promotional literature and more

Execute co-branded campaigns and generate leads with Campaign In-a-Box

Veeam Regional Marketing Teams

Co-opMDF

Campaign In-a-Box

7

8

9

10

Participate in joint planning and quarterly business reviews with the Veeam sales team Reach out to your Veeam sales representative for details

Joint Business Reviews

Learn now to sell Veeam solutions with these easy to understand 10-minute whiteboard selling videos

Veeam Whiteboard Selling5

6 Meet your assigned Veeam support team

Veeam Selling Support

Realizethe Promise

of TechnologyTM

Page 8: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROPARTNER RESPONSIBILITIES | PORTAL ACCESS

ProPartnerResponsibilities

Your company information and contact information must be kept current so that Veeam can contact you about your membership in the Veeam ProPartner Program and keep you up-to-date with programs benefits or promotions for which you are eligible

Keep your information up-to-date

Once you are a registered Veeam ProPartner you will be asked to sign the click-through agreement which explains the Terms and Conditions of being a partner of Veeam If you have any questions regarding the program please reach out to yourVeeam sales representative for clarification

Sign the click-through agreement

Reward Programs

With the Veeam Rewards Center you can view and manage all reward programs in one place so you donrsquot have to keep track of various programs

Based on your efforts and success this program will reward you with money on a reloadable Visa embossed with your name on it

Veeam Rewards Center

ProPartner ResponsibilitiesProPartnerPortal Access

ProPartner Portal Access

A range of information for current and prospective partners is available on our public websiteat httpwwwveeamcompropartner including information about the Veeam ProPartner Program becoming a partner access to the ProPartner Portal and other information

Once you are a registered Veeam ProPartner you will be asked to sign the click-through agreement which explains the Terms and Conditions of being a partner of Veeam If you have any questions regarding the program please reach out to your Veeam sales representative for clarification

After you have registered to become a Veeam ProPartner you will have access to a wealth of information including program benefits and requirements salesmarket-ing tools and other related resources in the Veeam ProPartner Portal

Workplace

The Workplace section of the ProPartner Portal is where you can make things happen

Available on the ProPartner Portal

Deal Registrations

The Veeam Deal Registration Program aims to protect and incentivize partners actively selling and promoting Veeam technology Depending on your partner membership level partners can earn additional margin by registering their interest and participation in deals involving Veeam products Register a deal and add additional margin on qualified opportunities right from the ProPartner Portal

Renewals

Veeam offers ProPartners the opportunity to earn revenue on the same deals that they closed by selling Veeam support contract renewals Find out how

Request NFR keys

Get pricing information

Register a deal

Request a quote

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TECHNICAL SUPPORT | LICENSING amp PURCHASING

The Technical Center is a section of the ProPartner Portal that is dedicatedto helping the technical sales team at your organization better understand Veeam solutions in order to pitch the solutions more effectively to a more technical audience

Not all sales tools are created equal and this section on the portal gives those technical folks access to

Technical Center

Promotions

Technical education

amp certifications

Latest industry trends

Demo resources

Selling tools

As an Ingram Micro reseller yoursquoll have access to a technical team dedicated to Veeam solutions Theyrsquoll help you with

Veeam Systems Engineers

Technical enablement

Product demos

Technical trainings

ProPartner Technical Support

Korey JohnsonField Technical Consultantkoreyjohnsoningrammicrocom

Contacts

Don McArdleTechnical Account Manager donmcardleingrammicrocom

ProPartner Technical Support

Licensingamp Purchasing

Licensing amp Purchasing

Veeam Software EULAThe Veeam Software End-user License Agreement is available for all partners andend-users to review This is a legally binding agreement for anyone who wishes touse Veeam products

Pricing InformationContact your Veeam Licensing Team at 1-800-456-8000 ext 76582 or veeam-licensingingrammicrocom to request a quote Based on your partner level and any special promo-tions that are available your margins will be calculated accordingly

Veeam Licensing GuideTake a look at the how-to guide about Veeam licensing made exclusively for Veeam ProPartners and distributors

Award-Winning Customer SupportVeeam offers two support response programs (Standard and Premium) to our customers and one program (Evaluation) for 60 days if you are evaluating our software

Our Customer Support Portal is a great resource for you and your customers to

Manage your support cases

Request ldquoone click updaterdquo

Attach logs to existing cases

Obtain product download sand patches

Evaluation Support

Evaluation Support

Mon-Fri 8 am - 5 pm

Availability

Mon-Fri 8 am - 8 pm

24x7x365

NA NA

Product Updates

Product Upgrades

PhoneWeb

PhoneWeb

PhoneWeb

Yes Yes

Yes Yes

Standard Support

Premium Support

TechnicalSupport

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROFESSIONAL SERVICES

Professional Services

Few IT solution providers need to be sold on the merits of professionalservices Most understand the value they deliver to customers comes fromthe combined value to technical skills and business acumen

The challenges for our reseller partners isnrsquot the why but the how Finding qualified certified experienced administrators technicians system analysts and engineers can be difficult to recruit and expensive to train

Every Ingram Micro partner has access to one of the industryrsquos deepest professional services benches to help plan implement deploy manage and support your projects We give trusted expert help at every stage of a technology engagement

Delivering the Complete Solution to Expand and Extend Your Business

Through our Ingram Micro Link portal solution providers can expand their technical competency extend their geographic reach and increase profitability by leveraging the expertise of other partners and vendor technical resources And the reseller continues to manage the relationship with the customer

Ingram Micro offers several membership levels to meet the needs of all our resellers Find out more at wwwingrammicrolinkcom

ProfessionalServices

Helps optimize the virtualization environment for performance scaling and manageability as wellas use it as a road map to move them into a cloud computing environment

VirtualizationHealth Check

On-demand resources for national or regionalrollout projects including cabling site surveys digital signage computers amp computer systems software migrations and more

DeploymentServices

Gain quick and easy access to high-qualitytechnical professionals that are screened andcertified to meet all of your short-term or long- term resource needs Our flexible staffingofferings include contract to hire direct hireand staff augmentation services

StaffingServices

Helps organizations develop a comprehensive strategy and lay the foundation for a successfulvirtualization infrastructure

Virtualization Planningamp Design Service

Allows you to help your customers improve the reliability scalability performance and optimization of their IT environment while simultaneouslyaligning the solutions you provide to them

InfrastructureAssessment

Addresses information security and environmen-tally-compliant disposal concerns for end-of-life electronic devices including asset removalamp disposal data erasure amp destructionrefurbishment repair amp re-marketing Learn more about the entire Professional amp Training Services portfolio available from Ingram Micro

ITADServices

Professional ServicesSales amp Support Assistance(800) 456-8000 ext 76094proservicesingrammicrocom

Ingram Micro Link Dispatch(800) 235-4128imlinkingrammicrocom

Contacts

Learn MoreTo learn more about the entire Professional amp Training Services portfolio available from Ingram Micro explore our Reseller Playbook

Ingram Micro Link membership allows you to assess demand create a winning solution and build your expertise according to your road map and customer requirements View the Link Membership Guide to determine the membership level that best meets your needs and get started today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TRAINING amp CERTIFICATIONS

Training amp Certifications

Training ampCertifications

Veeam Technical Sales Professionals can easily support customers with architecture planning and deployment to provide the best data protection available on the market

Veeam Technical Sales Professional (VMTSP)

Veeam Sales Professionals are Veeam ambassadors who are ready to address customersrsquo data protec-tion needs with Veeam solutions

Veeam SalesProfessional (VMSP)

Veeam UniversityVeeam University is an online self-paced sales and technical training center that offers various modules focused on core Veeam products and technologies

Veeam University offers two accreditation paths one for sales and one for technical sales Once you have registered as a Veeam ProPartner in order to be promoted to the next membership level (Silver Gold or Platinum) keeping these certifications up-to-datewith the latest release of Veeam products is mandatory

Veeam Certified Engineer (VMCE)The VMCE Certification is documented proof you possess the necessary level of expertise to correctly architect implement and configure your customersrsquo Veeam environment This certification is a great investment for an IT professional looking to increase productivity reduce operating costs propel personal career advancement and achieve industry recognition For more information please visithttpwwwveeamcomvmcehtml

Courses

ProPartner Graduate Enablement

The ProPartner Graduate Series includes educational and informative sessions that will enable you to give your customers the solution information they need to better understand Veeam As a result yoursquoll maximize profit increase revenue and grow your business Included are sessions for both Sales and Technical Sales professionals which are designed to provide you with the necessary skills to position sell and implement Veeam solutions

Our webinar series includes

Veeam 101 Getting Started

Learn more about the programs benefits tools and resources designed specifically for Registered and Silver ProPartners Wersquoll show you the Veeam ProPartner Steps of Enablement and teach you how to navigate the ProPartner Portal

VMSP Become a Veeam Product Expert

Learn about Veeam products and get your Veeam Sales Professional certification You will also learn how to easily turn conversations about storage and virtualization into Veeamopportunities

VMTSP For Technical Sales Professionals

This session is all about technical enablement around Veeam management and data protection Our Field Technical Consultant will walk you through the steps of technical enablement Get your Veeam Technical Sales Professional certificate

Demo and Lab Configuration

This session is all about technical enablement around Veeam management and data protection Our Technical Account Manager will give you a live demo and discuss how to get Veeam for your lab so you can conduct your own demos

Veeam Cloud Service Provider (VCSP) Program 101 (optional)

This session is the business case for joining the Veeam Partner Program specifically created for service providers or resellers looking to start a services practice The session will discuss how the Veeam Cloud Service Provider (VCSP) Program can increase revenues create more value for your customers and differentiate your business from the competition

View a the course schedule to get going

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

INGRAM MICRO TRAINING

Ingram Micro Training

Ingram Micro Training

Get VMCE certified today with Ingram Micro Training Becoming a VMCE will give you the necessary knowledge to confidently understand the architecture implementation and configuration of Veeam Solutions

The Veeam Certified Engineer (VMCE) course is 3 days of focused training learning how to implement optimize and troubleshoot the Veeam Software solution The VMCE course is designed for System Engineers Administrators Virtualization Administrators and Solution Architects or any IT specialist eager to become a recognized expert on Veeam

Courses

VMCE Training

Ingram Micro is the only relationship you need for all your Veeam certification training needs Each training course is designed to meet industry demands for IT professionals Ingram Micro Training offers select Guaranteed to Run certification training courses and over 15000 global hands-

on courses in several training formats including Live Online Classroom and After Dark to meet all of your scheduling requirements As a Veeam Authorized Education Center Ingram Micro Training offers VMCE certification to ensure your continued education competency and alignment with Veeam solutions help you stand out from the crowd

Each class booked through Ingram Micro Training comes with a Learning Guarantee Schedule your class with confidence and remain on track toearn your Veeam certification

Training ampCertifications

The VMCE certification is perfect to increase productivity reduce costs and increase career and business advancement Get more out of Veeam solutions today by getting your VMCE from Ingram Micro Training today

Veeam is partnering with Ingram Micro Training to offer you experiential learning with immersion training in our FIT LIVETM environment FIT LIVETM is designed to not only enhance your Veeam training but revolutionize retention by redefining training

Ingram Micro FIT LIVETM

Ingram Micro Training FIT LIVETM is a radically new way to learn about technical solutions Insteadof being confined to a stuffy classroom you can virtually sit in a lecture hall visit a breakout roomor network with your peers on the beach Multiple discussions can take place simultaneously andparticipants can have access to and take full advantage of all materials related to the session therefore increasing knowledge retention

Along with advanced collaboration tools our FIT LIVETM environment knocks down costs associated with business travel related to other training courses and bridges the gap by collaborating andtraining workers in multiple geographies

Ensure the skills and expertise of your IT staff are up-to-date with world-class authorized training Our Veeam curriculum is catered to help you resolve issues efficiently stand out from the crowd and improve efficiencies Get the most out of your current Veeam solutions by getting trained inour FIT LIVETM environment today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

SALES amp MARKETING RESOURCES

Sales amp Marketing Resources

Veeam looks at its partner community as an extension of its own sales marketing and technical teams

Make 2016 your year to gain more opportunities land larger projects and increase visibility by selling solutions that deliver Availability for the Modern Data Centertrade Earn up to $250 just for setting and completing sales appointments with Veeam

Veeam Appointment Setting

For every product sold at Veeam we offer cheat sheets call scripts and pre-built PowerPoint presentations that provide you with features benefits objection handling prospecting questions and competitive differentiators

Selling Tools

Register today to request an appointment

Itrsquos easy

Appointments can be on site or via teleconference

Appointments must be completed within two weeks of the initial agreement

with your Veeam sales representative

A Veeam sales representative will contact you to set up and complete the

appointment

Veeam wants to help you better understand the virtualization marketcreate demand with your customers and be a part of the Veeam success The following resources are offered to help you better understand your customersrsquo pains and in turn increase your Veeam sales

Sales amp MarketingResources

Veeam MarketReach

ProPartner Graduate Marketing Benefits

Veeam MarketReach (VMR) is an exciting FREE marketing automation tool that powers yourmarketing VMR is designed to save you time and money while ALSO helping you generate more demand than ever before

This FREE tool allows you to launch customizable integrated marketing campaigns coveringkey Veeam solutions mdash with no additional software or skills required

With Veeam MarketReach you can

As a ProPartner Graduate we are proud to offer you the highest level of VMR service offerings including

Marketing Services

Access campaign resources to help you better understand and pitch campaigns to yourcustomers

Customized landing pages- specialty content creation

Webinars with featured speakers

Banner advertisingAd Words Content syndication

Microsites featuring verticalmarketing messaging

Campaigns with ecards and registration pages

Re-targeting advertising Social media

Create customizable integrated and co-branded marketing campaigns

Leverage ready-to-send and customizable emails and landing pages

Capture leads and perform comprehensive analyses of the results Whether you are a sales or marketing professional VMR has tools available to help you better understand and pitch Veeam solutions to customers and accelerate your businessDonrsquot have credentials to access VMR Ask us

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

KEY CONTACTS | GLOBAL ALLIANCE PARTNERS

Key Contacts

Global Alliance Partners

Key Contacts

You have an Ingram Micro team dedicated to your success Familiarize yourself with all your Veeam contacts and reach out to them with questions regarding Veeam or the ProPartner Program

Professional amp Training Services Team

1-800-456-8000 x76094proservicesingrammicrocomtrainingingrammicrocom

Technical Team

Korey JohnsonField Technical Consultant koreyjohnsoningrammicrocom

Don McArdleTechnical Account Manager donmcardleingrammicrocom

Licensing Desk

1-800-456-8000 x76582veeam-licensingingrammicrocom

Market Development Specialists

Jessica DrsquoAmato 1-800-456-8000 x67385jessicadamatoingrammicrocom

Trevor Nicholson1-800-456-8000 x67015trevornicholsoningrammicrocom

Veeam looks at our Global Alliance Partners as a way to provide an all-encompassing solution for virtualization management and data protection

Selling Veeam jointly with Veeam Alliance Partners gives your customers the opportunity to take advantage of this collaborative effort between industry-leading hardware and software providers to provide the best of the best including hypervisor technology storage innovations backupreplication and virtualization management

Global Alliance Partners

Veeam and Microsoft provide the most complete modern data protectioninfrastructure management and capacity planning for virtual environmentsWith the growing adoption of Microsoft Cloud OS Veeam is focused on creating solutions that address all of the key pillars Windows Server 2012 with Hyper-V(R2) System Center 2012 and Microsoft Azure

Veeam complements Cisco UCS platforms by providing cutting-edge solutions for next generation data centers all while helping customers minimize risk decrease downtime reduce cost and streamlinemanagement

VMware and Veeam are helping customers virtualize with confidence by providing the most comprehensive virtualization management and data protection solutions for businesses of all sizes

Together the combination of Veeam and EMC saves your customers time and money and reduces risk This joint offering helps companies avoid data loss by enabling low recovery point objectives (PROs) and facilitating offsite data protection

Selected as the 2013 Alliance One Partner of the Year in the Converged Storage category Veeam views HP as a vital strategic partner Veeam and HP offer a truly integrated end-to-end storage and data protection solution optimized for virtual environments

Veeam and NetApp offer flexible solutions with high-speed granularrecovery options for customers who need to address the evolving requirements of an Always On business

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

NEXT STEPS

Next Steps

Welcome to the Veeam ProPartner Program Here is a list of the top 10 tasks to complete first

Next Steps

Checkout this one-page overview to familiarize yourself with theproducts and solutions Veeam offers

Veeam Product Portfolio

Take a look at the sales amp marketing section of the ProPartner Portal and begin strategizing your Veeam salesmarketing plan today

Sales amp Marketing Resources

1

2

Earn additional margin by registering your interest and participation in deals involving Veeam products

Deal Registration3

Gain access to online training through the ProPartner Portalrsquos Learning Center and through Ingram Micro Training The resourcesin the Learning Center were designed to give you comprehensive

Learning Center4

Find out who your Veeam Marketing Manager is and start planning your next event

Checkout the Co-opMDF program Veeam Software will co-fund activities and programs such as advertising direct marketing trade shows seminars training promotional literature and more

Execute co-branded campaigns and generate leads with Campaign In-a-Box

Veeam Regional Marketing Teams

Co-opMDF

Campaign In-a-Box

7

8

9

10

Participate in joint planning and quarterly business reviews with the Veeam sales team Reach out to your Veeam sales representative for details

Joint Business Reviews

Learn now to sell Veeam solutions with these easy to understand 10-minute whiteboard selling videos

Veeam Whiteboard Selling5

6 Meet your assigned Veeam support team

Veeam Selling Support

Realizethe Promise

of TechnologyTM

Page 9: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

ProPartner Portal Access

A range of information for current and prospective partners is available on our public websiteat httpwwwveeamcompropartner including information about the Veeam ProPartner Program becoming a partner access to the ProPartner Portal and other information

Once you are a registered Veeam ProPartner you will be asked to sign the click-through agreement which explains the Terms and Conditions of being a partner of Veeam If you have any questions regarding the program please reach out to your Veeam sales representative for clarification

After you have registered to become a Veeam ProPartner you will have access to a wealth of information including program benefits and requirements salesmarket-ing tools and other related resources in the Veeam ProPartner Portal

Workplace

The Workplace section of the ProPartner Portal is where you can make things happen

Available on the ProPartner Portal

Deal Registrations

The Veeam Deal Registration Program aims to protect and incentivize partners actively selling and promoting Veeam technology Depending on your partner membership level partners can earn additional margin by registering their interest and participation in deals involving Veeam products Register a deal and add additional margin on qualified opportunities right from the ProPartner Portal

Renewals

Veeam offers ProPartners the opportunity to earn revenue on the same deals that they closed by selling Veeam support contract renewals Find out how

Request NFR keys

Get pricing information

Register a deal

Request a quote

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TECHNICAL SUPPORT | LICENSING amp PURCHASING

The Technical Center is a section of the ProPartner Portal that is dedicatedto helping the technical sales team at your organization better understand Veeam solutions in order to pitch the solutions more effectively to a more technical audience

Not all sales tools are created equal and this section on the portal gives those technical folks access to

Technical Center

Promotions

Technical education

amp certifications

Latest industry trends

Demo resources

Selling tools

As an Ingram Micro reseller yoursquoll have access to a technical team dedicated to Veeam solutions Theyrsquoll help you with

Veeam Systems Engineers

Technical enablement

Product demos

Technical trainings

ProPartner Technical Support

Korey JohnsonField Technical Consultantkoreyjohnsoningrammicrocom

Contacts

Don McArdleTechnical Account Manager donmcardleingrammicrocom

ProPartner Technical Support

Licensingamp Purchasing

Licensing amp Purchasing

Veeam Software EULAThe Veeam Software End-user License Agreement is available for all partners andend-users to review This is a legally binding agreement for anyone who wishes touse Veeam products

Pricing InformationContact your Veeam Licensing Team at 1-800-456-8000 ext 76582 or veeam-licensingingrammicrocom to request a quote Based on your partner level and any special promo-tions that are available your margins will be calculated accordingly

Veeam Licensing GuideTake a look at the how-to guide about Veeam licensing made exclusively for Veeam ProPartners and distributors

Award-Winning Customer SupportVeeam offers two support response programs (Standard and Premium) to our customers and one program (Evaluation) for 60 days if you are evaluating our software

Our Customer Support Portal is a great resource for you and your customers to

Manage your support cases

Request ldquoone click updaterdquo

Attach logs to existing cases

Obtain product download sand patches

Evaluation Support

Evaluation Support

Mon-Fri 8 am - 5 pm

Availability

Mon-Fri 8 am - 8 pm

24x7x365

NA NA

Product Updates

Product Upgrades

PhoneWeb

PhoneWeb

PhoneWeb

Yes Yes

Yes Yes

Standard Support

Premium Support

TechnicalSupport

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROFESSIONAL SERVICES

Professional Services

Few IT solution providers need to be sold on the merits of professionalservices Most understand the value they deliver to customers comes fromthe combined value to technical skills and business acumen

The challenges for our reseller partners isnrsquot the why but the how Finding qualified certified experienced administrators technicians system analysts and engineers can be difficult to recruit and expensive to train

Every Ingram Micro partner has access to one of the industryrsquos deepest professional services benches to help plan implement deploy manage and support your projects We give trusted expert help at every stage of a technology engagement

Delivering the Complete Solution to Expand and Extend Your Business

Through our Ingram Micro Link portal solution providers can expand their technical competency extend their geographic reach and increase profitability by leveraging the expertise of other partners and vendor technical resources And the reseller continues to manage the relationship with the customer

Ingram Micro offers several membership levels to meet the needs of all our resellers Find out more at wwwingrammicrolinkcom

ProfessionalServices

Helps optimize the virtualization environment for performance scaling and manageability as wellas use it as a road map to move them into a cloud computing environment

VirtualizationHealth Check

On-demand resources for national or regionalrollout projects including cabling site surveys digital signage computers amp computer systems software migrations and more

DeploymentServices

Gain quick and easy access to high-qualitytechnical professionals that are screened andcertified to meet all of your short-term or long- term resource needs Our flexible staffingofferings include contract to hire direct hireand staff augmentation services

StaffingServices

Helps organizations develop a comprehensive strategy and lay the foundation for a successfulvirtualization infrastructure

Virtualization Planningamp Design Service

Allows you to help your customers improve the reliability scalability performance and optimization of their IT environment while simultaneouslyaligning the solutions you provide to them

InfrastructureAssessment

Addresses information security and environmen-tally-compliant disposal concerns for end-of-life electronic devices including asset removalamp disposal data erasure amp destructionrefurbishment repair amp re-marketing Learn more about the entire Professional amp Training Services portfolio available from Ingram Micro

ITADServices

Professional ServicesSales amp Support Assistance(800) 456-8000 ext 76094proservicesingrammicrocom

Ingram Micro Link Dispatch(800) 235-4128imlinkingrammicrocom

Contacts

Learn MoreTo learn more about the entire Professional amp Training Services portfolio available from Ingram Micro explore our Reseller Playbook

Ingram Micro Link membership allows you to assess demand create a winning solution and build your expertise according to your road map and customer requirements View the Link Membership Guide to determine the membership level that best meets your needs and get started today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TRAINING amp CERTIFICATIONS

Training amp Certifications

Training ampCertifications

Veeam Technical Sales Professionals can easily support customers with architecture planning and deployment to provide the best data protection available on the market

Veeam Technical Sales Professional (VMTSP)

Veeam Sales Professionals are Veeam ambassadors who are ready to address customersrsquo data protec-tion needs with Veeam solutions

Veeam SalesProfessional (VMSP)

Veeam UniversityVeeam University is an online self-paced sales and technical training center that offers various modules focused on core Veeam products and technologies

Veeam University offers two accreditation paths one for sales and one for technical sales Once you have registered as a Veeam ProPartner in order to be promoted to the next membership level (Silver Gold or Platinum) keeping these certifications up-to-datewith the latest release of Veeam products is mandatory

Veeam Certified Engineer (VMCE)The VMCE Certification is documented proof you possess the necessary level of expertise to correctly architect implement and configure your customersrsquo Veeam environment This certification is a great investment for an IT professional looking to increase productivity reduce operating costs propel personal career advancement and achieve industry recognition For more information please visithttpwwwveeamcomvmcehtml

Courses

ProPartner Graduate Enablement

The ProPartner Graduate Series includes educational and informative sessions that will enable you to give your customers the solution information they need to better understand Veeam As a result yoursquoll maximize profit increase revenue and grow your business Included are sessions for both Sales and Technical Sales professionals which are designed to provide you with the necessary skills to position sell and implement Veeam solutions

Our webinar series includes

Veeam 101 Getting Started

Learn more about the programs benefits tools and resources designed specifically for Registered and Silver ProPartners Wersquoll show you the Veeam ProPartner Steps of Enablement and teach you how to navigate the ProPartner Portal

VMSP Become a Veeam Product Expert

Learn about Veeam products and get your Veeam Sales Professional certification You will also learn how to easily turn conversations about storage and virtualization into Veeamopportunities

VMTSP For Technical Sales Professionals

This session is all about technical enablement around Veeam management and data protection Our Field Technical Consultant will walk you through the steps of technical enablement Get your Veeam Technical Sales Professional certificate

Demo and Lab Configuration

This session is all about technical enablement around Veeam management and data protection Our Technical Account Manager will give you a live demo and discuss how to get Veeam for your lab so you can conduct your own demos

Veeam Cloud Service Provider (VCSP) Program 101 (optional)

This session is the business case for joining the Veeam Partner Program specifically created for service providers or resellers looking to start a services practice The session will discuss how the Veeam Cloud Service Provider (VCSP) Program can increase revenues create more value for your customers and differentiate your business from the competition

View a the course schedule to get going

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

INGRAM MICRO TRAINING

Ingram Micro Training

Ingram Micro Training

Get VMCE certified today with Ingram Micro Training Becoming a VMCE will give you the necessary knowledge to confidently understand the architecture implementation and configuration of Veeam Solutions

The Veeam Certified Engineer (VMCE) course is 3 days of focused training learning how to implement optimize and troubleshoot the Veeam Software solution The VMCE course is designed for System Engineers Administrators Virtualization Administrators and Solution Architects or any IT specialist eager to become a recognized expert on Veeam

Courses

VMCE Training

Ingram Micro is the only relationship you need for all your Veeam certification training needs Each training course is designed to meet industry demands for IT professionals Ingram Micro Training offers select Guaranteed to Run certification training courses and over 15000 global hands-

on courses in several training formats including Live Online Classroom and After Dark to meet all of your scheduling requirements As a Veeam Authorized Education Center Ingram Micro Training offers VMCE certification to ensure your continued education competency and alignment with Veeam solutions help you stand out from the crowd

Each class booked through Ingram Micro Training comes with a Learning Guarantee Schedule your class with confidence and remain on track toearn your Veeam certification

Training ampCertifications

The VMCE certification is perfect to increase productivity reduce costs and increase career and business advancement Get more out of Veeam solutions today by getting your VMCE from Ingram Micro Training today

Veeam is partnering with Ingram Micro Training to offer you experiential learning with immersion training in our FIT LIVETM environment FIT LIVETM is designed to not only enhance your Veeam training but revolutionize retention by redefining training

Ingram Micro FIT LIVETM

Ingram Micro Training FIT LIVETM is a radically new way to learn about technical solutions Insteadof being confined to a stuffy classroom you can virtually sit in a lecture hall visit a breakout roomor network with your peers on the beach Multiple discussions can take place simultaneously andparticipants can have access to and take full advantage of all materials related to the session therefore increasing knowledge retention

Along with advanced collaboration tools our FIT LIVETM environment knocks down costs associated with business travel related to other training courses and bridges the gap by collaborating andtraining workers in multiple geographies

Ensure the skills and expertise of your IT staff are up-to-date with world-class authorized training Our Veeam curriculum is catered to help you resolve issues efficiently stand out from the crowd and improve efficiencies Get the most out of your current Veeam solutions by getting trained inour FIT LIVETM environment today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

SALES amp MARKETING RESOURCES

Sales amp Marketing Resources

Veeam looks at its partner community as an extension of its own sales marketing and technical teams

Make 2016 your year to gain more opportunities land larger projects and increase visibility by selling solutions that deliver Availability for the Modern Data Centertrade Earn up to $250 just for setting and completing sales appointments with Veeam

Veeam Appointment Setting

For every product sold at Veeam we offer cheat sheets call scripts and pre-built PowerPoint presentations that provide you with features benefits objection handling prospecting questions and competitive differentiators

Selling Tools

Register today to request an appointment

Itrsquos easy

Appointments can be on site or via teleconference

Appointments must be completed within two weeks of the initial agreement

with your Veeam sales representative

A Veeam sales representative will contact you to set up and complete the

appointment

Veeam wants to help you better understand the virtualization marketcreate demand with your customers and be a part of the Veeam success The following resources are offered to help you better understand your customersrsquo pains and in turn increase your Veeam sales

Sales amp MarketingResources

Veeam MarketReach

ProPartner Graduate Marketing Benefits

Veeam MarketReach (VMR) is an exciting FREE marketing automation tool that powers yourmarketing VMR is designed to save you time and money while ALSO helping you generate more demand than ever before

This FREE tool allows you to launch customizable integrated marketing campaigns coveringkey Veeam solutions mdash with no additional software or skills required

With Veeam MarketReach you can

As a ProPartner Graduate we are proud to offer you the highest level of VMR service offerings including

Marketing Services

Access campaign resources to help you better understand and pitch campaigns to yourcustomers

Customized landing pages- specialty content creation

Webinars with featured speakers

Banner advertisingAd Words Content syndication

Microsites featuring verticalmarketing messaging

Campaigns with ecards and registration pages

Re-targeting advertising Social media

Create customizable integrated and co-branded marketing campaigns

Leverage ready-to-send and customizable emails and landing pages

Capture leads and perform comprehensive analyses of the results Whether you are a sales or marketing professional VMR has tools available to help you better understand and pitch Veeam solutions to customers and accelerate your businessDonrsquot have credentials to access VMR Ask us

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

KEY CONTACTS | GLOBAL ALLIANCE PARTNERS

Key Contacts

Global Alliance Partners

Key Contacts

You have an Ingram Micro team dedicated to your success Familiarize yourself with all your Veeam contacts and reach out to them with questions regarding Veeam or the ProPartner Program

Professional amp Training Services Team

1-800-456-8000 x76094proservicesingrammicrocomtrainingingrammicrocom

Technical Team

Korey JohnsonField Technical Consultant koreyjohnsoningrammicrocom

Don McArdleTechnical Account Manager donmcardleingrammicrocom

Licensing Desk

1-800-456-8000 x76582veeam-licensingingrammicrocom

Market Development Specialists

Jessica DrsquoAmato 1-800-456-8000 x67385jessicadamatoingrammicrocom

Trevor Nicholson1-800-456-8000 x67015trevornicholsoningrammicrocom

Veeam looks at our Global Alliance Partners as a way to provide an all-encompassing solution for virtualization management and data protection

Selling Veeam jointly with Veeam Alliance Partners gives your customers the opportunity to take advantage of this collaborative effort between industry-leading hardware and software providers to provide the best of the best including hypervisor technology storage innovations backupreplication and virtualization management

Global Alliance Partners

Veeam and Microsoft provide the most complete modern data protectioninfrastructure management and capacity planning for virtual environmentsWith the growing adoption of Microsoft Cloud OS Veeam is focused on creating solutions that address all of the key pillars Windows Server 2012 with Hyper-V(R2) System Center 2012 and Microsoft Azure

Veeam complements Cisco UCS platforms by providing cutting-edge solutions for next generation data centers all while helping customers minimize risk decrease downtime reduce cost and streamlinemanagement

VMware and Veeam are helping customers virtualize with confidence by providing the most comprehensive virtualization management and data protection solutions for businesses of all sizes

Together the combination of Veeam and EMC saves your customers time and money and reduces risk This joint offering helps companies avoid data loss by enabling low recovery point objectives (PROs) and facilitating offsite data protection

Selected as the 2013 Alliance One Partner of the Year in the Converged Storage category Veeam views HP as a vital strategic partner Veeam and HP offer a truly integrated end-to-end storage and data protection solution optimized for virtual environments

Veeam and NetApp offer flexible solutions with high-speed granularrecovery options for customers who need to address the evolving requirements of an Always On business

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

NEXT STEPS

Next Steps

Welcome to the Veeam ProPartner Program Here is a list of the top 10 tasks to complete first

Next Steps

Checkout this one-page overview to familiarize yourself with theproducts and solutions Veeam offers

Veeam Product Portfolio

Take a look at the sales amp marketing section of the ProPartner Portal and begin strategizing your Veeam salesmarketing plan today

Sales amp Marketing Resources

1

2

Earn additional margin by registering your interest and participation in deals involving Veeam products

Deal Registration3

Gain access to online training through the ProPartner Portalrsquos Learning Center and through Ingram Micro Training The resourcesin the Learning Center were designed to give you comprehensive

Learning Center4

Find out who your Veeam Marketing Manager is and start planning your next event

Checkout the Co-opMDF program Veeam Software will co-fund activities and programs such as advertising direct marketing trade shows seminars training promotional literature and more

Execute co-branded campaigns and generate leads with Campaign In-a-Box

Veeam Regional Marketing Teams

Co-opMDF

Campaign In-a-Box

7

8

9

10

Participate in joint planning and quarterly business reviews with the Veeam sales team Reach out to your Veeam sales representative for details

Joint Business Reviews

Learn now to sell Veeam solutions with these easy to understand 10-minute whiteboard selling videos

Veeam Whiteboard Selling5

6 Meet your assigned Veeam support team

Veeam Selling Support

Realizethe Promise

of TechnologyTM

Page 10: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TECHNICAL SUPPORT | LICENSING amp PURCHASING

The Technical Center is a section of the ProPartner Portal that is dedicatedto helping the technical sales team at your organization better understand Veeam solutions in order to pitch the solutions more effectively to a more technical audience

Not all sales tools are created equal and this section on the portal gives those technical folks access to

Technical Center

Promotions

Technical education

amp certifications

Latest industry trends

Demo resources

Selling tools

As an Ingram Micro reseller yoursquoll have access to a technical team dedicated to Veeam solutions Theyrsquoll help you with

Veeam Systems Engineers

Technical enablement

Product demos

Technical trainings

ProPartner Technical Support

Korey JohnsonField Technical Consultantkoreyjohnsoningrammicrocom

Contacts

Don McArdleTechnical Account Manager donmcardleingrammicrocom

ProPartner Technical Support

Licensingamp Purchasing

Licensing amp Purchasing

Veeam Software EULAThe Veeam Software End-user License Agreement is available for all partners andend-users to review This is a legally binding agreement for anyone who wishes touse Veeam products

Pricing InformationContact your Veeam Licensing Team at 1-800-456-8000 ext 76582 or veeam-licensingingrammicrocom to request a quote Based on your partner level and any special promo-tions that are available your margins will be calculated accordingly

Veeam Licensing GuideTake a look at the how-to guide about Veeam licensing made exclusively for Veeam ProPartners and distributors

Award-Winning Customer SupportVeeam offers two support response programs (Standard and Premium) to our customers and one program (Evaluation) for 60 days if you are evaluating our software

Our Customer Support Portal is a great resource for you and your customers to

Manage your support cases

Request ldquoone click updaterdquo

Attach logs to existing cases

Obtain product download sand patches

Evaluation Support

Evaluation Support

Mon-Fri 8 am - 5 pm

Availability

Mon-Fri 8 am - 8 pm

24x7x365

NA NA

Product Updates

Product Upgrades

PhoneWeb

PhoneWeb

PhoneWeb

Yes Yes

Yes Yes

Standard Support

Premium Support

TechnicalSupport

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROFESSIONAL SERVICES

Professional Services

Few IT solution providers need to be sold on the merits of professionalservices Most understand the value they deliver to customers comes fromthe combined value to technical skills and business acumen

The challenges for our reseller partners isnrsquot the why but the how Finding qualified certified experienced administrators technicians system analysts and engineers can be difficult to recruit and expensive to train

Every Ingram Micro partner has access to one of the industryrsquos deepest professional services benches to help plan implement deploy manage and support your projects We give trusted expert help at every stage of a technology engagement

Delivering the Complete Solution to Expand and Extend Your Business

Through our Ingram Micro Link portal solution providers can expand their technical competency extend their geographic reach and increase profitability by leveraging the expertise of other partners and vendor technical resources And the reseller continues to manage the relationship with the customer

Ingram Micro offers several membership levels to meet the needs of all our resellers Find out more at wwwingrammicrolinkcom

ProfessionalServices

Helps optimize the virtualization environment for performance scaling and manageability as wellas use it as a road map to move them into a cloud computing environment

VirtualizationHealth Check

On-demand resources for national or regionalrollout projects including cabling site surveys digital signage computers amp computer systems software migrations and more

DeploymentServices

Gain quick and easy access to high-qualitytechnical professionals that are screened andcertified to meet all of your short-term or long- term resource needs Our flexible staffingofferings include contract to hire direct hireand staff augmentation services

StaffingServices

Helps organizations develop a comprehensive strategy and lay the foundation for a successfulvirtualization infrastructure

Virtualization Planningamp Design Service

Allows you to help your customers improve the reliability scalability performance and optimization of their IT environment while simultaneouslyaligning the solutions you provide to them

InfrastructureAssessment

Addresses information security and environmen-tally-compliant disposal concerns for end-of-life electronic devices including asset removalamp disposal data erasure amp destructionrefurbishment repair amp re-marketing Learn more about the entire Professional amp Training Services portfolio available from Ingram Micro

ITADServices

Professional ServicesSales amp Support Assistance(800) 456-8000 ext 76094proservicesingrammicrocom

Ingram Micro Link Dispatch(800) 235-4128imlinkingrammicrocom

Contacts

Learn MoreTo learn more about the entire Professional amp Training Services portfolio available from Ingram Micro explore our Reseller Playbook

Ingram Micro Link membership allows you to assess demand create a winning solution and build your expertise according to your road map and customer requirements View the Link Membership Guide to determine the membership level that best meets your needs and get started today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TRAINING amp CERTIFICATIONS

Training amp Certifications

Training ampCertifications

Veeam Technical Sales Professionals can easily support customers with architecture planning and deployment to provide the best data protection available on the market

Veeam Technical Sales Professional (VMTSP)

Veeam Sales Professionals are Veeam ambassadors who are ready to address customersrsquo data protec-tion needs with Veeam solutions

Veeam SalesProfessional (VMSP)

Veeam UniversityVeeam University is an online self-paced sales and technical training center that offers various modules focused on core Veeam products and technologies

Veeam University offers two accreditation paths one for sales and one for technical sales Once you have registered as a Veeam ProPartner in order to be promoted to the next membership level (Silver Gold or Platinum) keeping these certifications up-to-datewith the latest release of Veeam products is mandatory

Veeam Certified Engineer (VMCE)The VMCE Certification is documented proof you possess the necessary level of expertise to correctly architect implement and configure your customersrsquo Veeam environment This certification is a great investment for an IT professional looking to increase productivity reduce operating costs propel personal career advancement and achieve industry recognition For more information please visithttpwwwveeamcomvmcehtml

Courses

ProPartner Graduate Enablement

The ProPartner Graduate Series includes educational and informative sessions that will enable you to give your customers the solution information they need to better understand Veeam As a result yoursquoll maximize profit increase revenue and grow your business Included are sessions for both Sales and Technical Sales professionals which are designed to provide you with the necessary skills to position sell and implement Veeam solutions

Our webinar series includes

Veeam 101 Getting Started

Learn more about the programs benefits tools and resources designed specifically for Registered and Silver ProPartners Wersquoll show you the Veeam ProPartner Steps of Enablement and teach you how to navigate the ProPartner Portal

VMSP Become a Veeam Product Expert

Learn about Veeam products and get your Veeam Sales Professional certification You will also learn how to easily turn conversations about storage and virtualization into Veeamopportunities

VMTSP For Technical Sales Professionals

This session is all about technical enablement around Veeam management and data protection Our Field Technical Consultant will walk you through the steps of technical enablement Get your Veeam Technical Sales Professional certificate

Demo and Lab Configuration

This session is all about technical enablement around Veeam management and data protection Our Technical Account Manager will give you a live demo and discuss how to get Veeam for your lab so you can conduct your own demos

Veeam Cloud Service Provider (VCSP) Program 101 (optional)

This session is the business case for joining the Veeam Partner Program specifically created for service providers or resellers looking to start a services practice The session will discuss how the Veeam Cloud Service Provider (VCSP) Program can increase revenues create more value for your customers and differentiate your business from the competition

View a the course schedule to get going

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

INGRAM MICRO TRAINING

Ingram Micro Training

Ingram Micro Training

Get VMCE certified today with Ingram Micro Training Becoming a VMCE will give you the necessary knowledge to confidently understand the architecture implementation and configuration of Veeam Solutions

The Veeam Certified Engineer (VMCE) course is 3 days of focused training learning how to implement optimize and troubleshoot the Veeam Software solution The VMCE course is designed for System Engineers Administrators Virtualization Administrators and Solution Architects or any IT specialist eager to become a recognized expert on Veeam

Courses

VMCE Training

Ingram Micro is the only relationship you need for all your Veeam certification training needs Each training course is designed to meet industry demands for IT professionals Ingram Micro Training offers select Guaranteed to Run certification training courses and over 15000 global hands-

on courses in several training formats including Live Online Classroom and After Dark to meet all of your scheduling requirements As a Veeam Authorized Education Center Ingram Micro Training offers VMCE certification to ensure your continued education competency and alignment with Veeam solutions help you stand out from the crowd

Each class booked through Ingram Micro Training comes with a Learning Guarantee Schedule your class with confidence and remain on track toearn your Veeam certification

Training ampCertifications

The VMCE certification is perfect to increase productivity reduce costs and increase career and business advancement Get more out of Veeam solutions today by getting your VMCE from Ingram Micro Training today

Veeam is partnering with Ingram Micro Training to offer you experiential learning with immersion training in our FIT LIVETM environment FIT LIVETM is designed to not only enhance your Veeam training but revolutionize retention by redefining training

Ingram Micro FIT LIVETM

Ingram Micro Training FIT LIVETM is a radically new way to learn about technical solutions Insteadof being confined to a stuffy classroom you can virtually sit in a lecture hall visit a breakout roomor network with your peers on the beach Multiple discussions can take place simultaneously andparticipants can have access to and take full advantage of all materials related to the session therefore increasing knowledge retention

Along with advanced collaboration tools our FIT LIVETM environment knocks down costs associated with business travel related to other training courses and bridges the gap by collaborating andtraining workers in multiple geographies

Ensure the skills and expertise of your IT staff are up-to-date with world-class authorized training Our Veeam curriculum is catered to help you resolve issues efficiently stand out from the crowd and improve efficiencies Get the most out of your current Veeam solutions by getting trained inour FIT LIVETM environment today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

SALES amp MARKETING RESOURCES

Sales amp Marketing Resources

Veeam looks at its partner community as an extension of its own sales marketing and technical teams

Make 2016 your year to gain more opportunities land larger projects and increase visibility by selling solutions that deliver Availability for the Modern Data Centertrade Earn up to $250 just for setting and completing sales appointments with Veeam

Veeam Appointment Setting

For every product sold at Veeam we offer cheat sheets call scripts and pre-built PowerPoint presentations that provide you with features benefits objection handling prospecting questions and competitive differentiators

Selling Tools

Register today to request an appointment

Itrsquos easy

Appointments can be on site or via teleconference

Appointments must be completed within two weeks of the initial agreement

with your Veeam sales representative

A Veeam sales representative will contact you to set up and complete the

appointment

Veeam wants to help you better understand the virtualization marketcreate demand with your customers and be a part of the Veeam success The following resources are offered to help you better understand your customersrsquo pains and in turn increase your Veeam sales

Sales amp MarketingResources

Veeam MarketReach

ProPartner Graduate Marketing Benefits

Veeam MarketReach (VMR) is an exciting FREE marketing automation tool that powers yourmarketing VMR is designed to save you time and money while ALSO helping you generate more demand than ever before

This FREE tool allows you to launch customizable integrated marketing campaigns coveringkey Veeam solutions mdash with no additional software or skills required

With Veeam MarketReach you can

As a ProPartner Graduate we are proud to offer you the highest level of VMR service offerings including

Marketing Services

Access campaign resources to help you better understand and pitch campaigns to yourcustomers

Customized landing pages- specialty content creation

Webinars with featured speakers

Banner advertisingAd Words Content syndication

Microsites featuring verticalmarketing messaging

Campaigns with ecards and registration pages

Re-targeting advertising Social media

Create customizable integrated and co-branded marketing campaigns

Leverage ready-to-send and customizable emails and landing pages

Capture leads and perform comprehensive analyses of the results Whether you are a sales or marketing professional VMR has tools available to help you better understand and pitch Veeam solutions to customers and accelerate your businessDonrsquot have credentials to access VMR Ask us

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

KEY CONTACTS | GLOBAL ALLIANCE PARTNERS

Key Contacts

Global Alliance Partners

Key Contacts

You have an Ingram Micro team dedicated to your success Familiarize yourself with all your Veeam contacts and reach out to them with questions regarding Veeam or the ProPartner Program

Professional amp Training Services Team

1-800-456-8000 x76094proservicesingrammicrocomtrainingingrammicrocom

Technical Team

Korey JohnsonField Technical Consultant koreyjohnsoningrammicrocom

Don McArdleTechnical Account Manager donmcardleingrammicrocom

Licensing Desk

1-800-456-8000 x76582veeam-licensingingrammicrocom

Market Development Specialists

Jessica DrsquoAmato 1-800-456-8000 x67385jessicadamatoingrammicrocom

Trevor Nicholson1-800-456-8000 x67015trevornicholsoningrammicrocom

Veeam looks at our Global Alliance Partners as a way to provide an all-encompassing solution for virtualization management and data protection

Selling Veeam jointly with Veeam Alliance Partners gives your customers the opportunity to take advantage of this collaborative effort between industry-leading hardware and software providers to provide the best of the best including hypervisor technology storage innovations backupreplication and virtualization management

Global Alliance Partners

Veeam and Microsoft provide the most complete modern data protectioninfrastructure management and capacity planning for virtual environmentsWith the growing adoption of Microsoft Cloud OS Veeam is focused on creating solutions that address all of the key pillars Windows Server 2012 with Hyper-V(R2) System Center 2012 and Microsoft Azure

Veeam complements Cisco UCS platforms by providing cutting-edge solutions for next generation data centers all while helping customers minimize risk decrease downtime reduce cost and streamlinemanagement

VMware and Veeam are helping customers virtualize with confidence by providing the most comprehensive virtualization management and data protection solutions for businesses of all sizes

Together the combination of Veeam and EMC saves your customers time and money and reduces risk This joint offering helps companies avoid data loss by enabling low recovery point objectives (PROs) and facilitating offsite data protection

Selected as the 2013 Alliance One Partner of the Year in the Converged Storage category Veeam views HP as a vital strategic partner Veeam and HP offer a truly integrated end-to-end storage and data protection solution optimized for virtual environments

Veeam and NetApp offer flexible solutions with high-speed granularrecovery options for customers who need to address the evolving requirements of an Always On business

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

NEXT STEPS

Next Steps

Welcome to the Veeam ProPartner Program Here is a list of the top 10 tasks to complete first

Next Steps

Checkout this one-page overview to familiarize yourself with theproducts and solutions Veeam offers

Veeam Product Portfolio

Take a look at the sales amp marketing section of the ProPartner Portal and begin strategizing your Veeam salesmarketing plan today

Sales amp Marketing Resources

1

2

Earn additional margin by registering your interest and participation in deals involving Veeam products

Deal Registration3

Gain access to online training through the ProPartner Portalrsquos Learning Center and through Ingram Micro Training The resourcesin the Learning Center were designed to give you comprehensive

Learning Center4

Find out who your Veeam Marketing Manager is and start planning your next event

Checkout the Co-opMDF program Veeam Software will co-fund activities and programs such as advertising direct marketing trade shows seminars training promotional literature and more

Execute co-branded campaigns and generate leads with Campaign In-a-Box

Veeam Regional Marketing Teams

Co-opMDF

Campaign In-a-Box

7

8

9

10

Participate in joint planning and quarterly business reviews with the Veeam sales team Reach out to your Veeam sales representative for details

Joint Business Reviews

Learn now to sell Veeam solutions with these easy to understand 10-minute whiteboard selling videos

Veeam Whiteboard Selling5

6 Meet your assigned Veeam support team

Veeam Selling Support

Realizethe Promise

of TechnologyTM

Page 11: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

Licensing amp Purchasing

Veeam Software EULAThe Veeam Software End-user License Agreement is available for all partners andend-users to review This is a legally binding agreement for anyone who wishes touse Veeam products

Pricing InformationContact your Veeam Licensing Team at 1-800-456-8000 ext 76582 or veeam-licensingingrammicrocom to request a quote Based on your partner level and any special promo-tions that are available your margins will be calculated accordingly

Veeam Licensing GuideTake a look at the how-to guide about Veeam licensing made exclusively for Veeam ProPartners and distributors

Award-Winning Customer SupportVeeam offers two support response programs (Standard and Premium) to our customers and one program (Evaluation) for 60 days if you are evaluating our software

Our Customer Support Portal is a great resource for you and your customers to

Manage your support cases

Request ldquoone click updaterdquo

Attach logs to existing cases

Obtain product download sand patches

Evaluation Support

Evaluation Support

Mon-Fri 8 am - 5 pm

Availability

Mon-Fri 8 am - 8 pm

24x7x365

NA NA

Product Updates

Product Upgrades

PhoneWeb

PhoneWeb

PhoneWeb

Yes Yes

Yes Yes

Standard Support

Premium Support

TechnicalSupport

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROFESSIONAL SERVICES

Professional Services

Few IT solution providers need to be sold on the merits of professionalservices Most understand the value they deliver to customers comes fromthe combined value to technical skills and business acumen

The challenges for our reseller partners isnrsquot the why but the how Finding qualified certified experienced administrators technicians system analysts and engineers can be difficult to recruit and expensive to train

Every Ingram Micro partner has access to one of the industryrsquos deepest professional services benches to help plan implement deploy manage and support your projects We give trusted expert help at every stage of a technology engagement

Delivering the Complete Solution to Expand and Extend Your Business

Through our Ingram Micro Link portal solution providers can expand their technical competency extend their geographic reach and increase profitability by leveraging the expertise of other partners and vendor technical resources And the reseller continues to manage the relationship with the customer

Ingram Micro offers several membership levels to meet the needs of all our resellers Find out more at wwwingrammicrolinkcom

ProfessionalServices

Helps optimize the virtualization environment for performance scaling and manageability as wellas use it as a road map to move them into a cloud computing environment

VirtualizationHealth Check

On-demand resources for national or regionalrollout projects including cabling site surveys digital signage computers amp computer systems software migrations and more

DeploymentServices

Gain quick and easy access to high-qualitytechnical professionals that are screened andcertified to meet all of your short-term or long- term resource needs Our flexible staffingofferings include contract to hire direct hireand staff augmentation services

StaffingServices

Helps organizations develop a comprehensive strategy and lay the foundation for a successfulvirtualization infrastructure

Virtualization Planningamp Design Service

Allows you to help your customers improve the reliability scalability performance and optimization of their IT environment while simultaneouslyaligning the solutions you provide to them

InfrastructureAssessment

Addresses information security and environmen-tally-compliant disposal concerns for end-of-life electronic devices including asset removalamp disposal data erasure amp destructionrefurbishment repair amp re-marketing Learn more about the entire Professional amp Training Services portfolio available from Ingram Micro

ITADServices

Professional ServicesSales amp Support Assistance(800) 456-8000 ext 76094proservicesingrammicrocom

Ingram Micro Link Dispatch(800) 235-4128imlinkingrammicrocom

Contacts

Learn MoreTo learn more about the entire Professional amp Training Services portfolio available from Ingram Micro explore our Reseller Playbook

Ingram Micro Link membership allows you to assess demand create a winning solution and build your expertise according to your road map and customer requirements View the Link Membership Guide to determine the membership level that best meets your needs and get started today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TRAINING amp CERTIFICATIONS

Training amp Certifications

Training ampCertifications

Veeam Technical Sales Professionals can easily support customers with architecture planning and deployment to provide the best data protection available on the market

Veeam Technical Sales Professional (VMTSP)

Veeam Sales Professionals are Veeam ambassadors who are ready to address customersrsquo data protec-tion needs with Veeam solutions

Veeam SalesProfessional (VMSP)

Veeam UniversityVeeam University is an online self-paced sales and technical training center that offers various modules focused on core Veeam products and technologies

Veeam University offers two accreditation paths one for sales and one for technical sales Once you have registered as a Veeam ProPartner in order to be promoted to the next membership level (Silver Gold or Platinum) keeping these certifications up-to-datewith the latest release of Veeam products is mandatory

Veeam Certified Engineer (VMCE)The VMCE Certification is documented proof you possess the necessary level of expertise to correctly architect implement and configure your customersrsquo Veeam environment This certification is a great investment for an IT professional looking to increase productivity reduce operating costs propel personal career advancement and achieve industry recognition For more information please visithttpwwwveeamcomvmcehtml

Courses

ProPartner Graduate Enablement

The ProPartner Graduate Series includes educational and informative sessions that will enable you to give your customers the solution information they need to better understand Veeam As a result yoursquoll maximize profit increase revenue and grow your business Included are sessions for both Sales and Technical Sales professionals which are designed to provide you with the necessary skills to position sell and implement Veeam solutions

Our webinar series includes

Veeam 101 Getting Started

Learn more about the programs benefits tools and resources designed specifically for Registered and Silver ProPartners Wersquoll show you the Veeam ProPartner Steps of Enablement and teach you how to navigate the ProPartner Portal

VMSP Become a Veeam Product Expert

Learn about Veeam products and get your Veeam Sales Professional certification You will also learn how to easily turn conversations about storage and virtualization into Veeamopportunities

VMTSP For Technical Sales Professionals

This session is all about technical enablement around Veeam management and data protection Our Field Technical Consultant will walk you through the steps of technical enablement Get your Veeam Technical Sales Professional certificate

Demo and Lab Configuration

This session is all about technical enablement around Veeam management and data protection Our Technical Account Manager will give you a live demo and discuss how to get Veeam for your lab so you can conduct your own demos

Veeam Cloud Service Provider (VCSP) Program 101 (optional)

This session is the business case for joining the Veeam Partner Program specifically created for service providers or resellers looking to start a services practice The session will discuss how the Veeam Cloud Service Provider (VCSP) Program can increase revenues create more value for your customers and differentiate your business from the competition

View a the course schedule to get going

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

INGRAM MICRO TRAINING

Ingram Micro Training

Ingram Micro Training

Get VMCE certified today with Ingram Micro Training Becoming a VMCE will give you the necessary knowledge to confidently understand the architecture implementation and configuration of Veeam Solutions

The Veeam Certified Engineer (VMCE) course is 3 days of focused training learning how to implement optimize and troubleshoot the Veeam Software solution The VMCE course is designed for System Engineers Administrators Virtualization Administrators and Solution Architects or any IT specialist eager to become a recognized expert on Veeam

Courses

VMCE Training

Ingram Micro is the only relationship you need for all your Veeam certification training needs Each training course is designed to meet industry demands for IT professionals Ingram Micro Training offers select Guaranteed to Run certification training courses and over 15000 global hands-

on courses in several training formats including Live Online Classroom and After Dark to meet all of your scheduling requirements As a Veeam Authorized Education Center Ingram Micro Training offers VMCE certification to ensure your continued education competency and alignment with Veeam solutions help you stand out from the crowd

Each class booked through Ingram Micro Training comes with a Learning Guarantee Schedule your class with confidence and remain on track toearn your Veeam certification

Training ampCertifications

The VMCE certification is perfect to increase productivity reduce costs and increase career and business advancement Get more out of Veeam solutions today by getting your VMCE from Ingram Micro Training today

Veeam is partnering with Ingram Micro Training to offer you experiential learning with immersion training in our FIT LIVETM environment FIT LIVETM is designed to not only enhance your Veeam training but revolutionize retention by redefining training

Ingram Micro FIT LIVETM

Ingram Micro Training FIT LIVETM is a radically new way to learn about technical solutions Insteadof being confined to a stuffy classroom you can virtually sit in a lecture hall visit a breakout roomor network with your peers on the beach Multiple discussions can take place simultaneously andparticipants can have access to and take full advantage of all materials related to the session therefore increasing knowledge retention

Along with advanced collaboration tools our FIT LIVETM environment knocks down costs associated with business travel related to other training courses and bridges the gap by collaborating andtraining workers in multiple geographies

Ensure the skills and expertise of your IT staff are up-to-date with world-class authorized training Our Veeam curriculum is catered to help you resolve issues efficiently stand out from the crowd and improve efficiencies Get the most out of your current Veeam solutions by getting trained inour FIT LIVETM environment today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

SALES amp MARKETING RESOURCES

Sales amp Marketing Resources

Veeam looks at its partner community as an extension of its own sales marketing and technical teams

Make 2016 your year to gain more opportunities land larger projects and increase visibility by selling solutions that deliver Availability for the Modern Data Centertrade Earn up to $250 just for setting and completing sales appointments with Veeam

Veeam Appointment Setting

For every product sold at Veeam we offer cheat sheets call scripts and pre-built PowerPoint presentations that provide you with features benefits objection handling prospecting questions and competitive differentiators

Selling Tools

Register today to request an appointment

Itrsquos easy

Appointments can be on site or via teleconference

Appointments must be completed within two weeks of the initial agreement

with your Veeam sales representative

A Veeam sales representative will contact you to set up and complete the

appointment

Veeam wants to help you better understand the virtualization marketcreate demand with your customers and be a part of the Veeam success The following resources are offered to help you better understand your customersrsquo pains and in turn increase your Veeam sales

Sales amp MarketingResources

Veeam MarketReach

ProPartner Graduate Marketing Benefits

Veeam MarketReach (VMR) is an exciting FREE marketing automation tool that powers yourmarketing VMR is designed to save you time and money while ALSO helping you generate more demand than ever before

This FREE tool allows you to launch customizable integrated marketing campaigns coveringkey Veeam solutions mdash with no additional software or skills required

With Veeam MarketReach you can

As a ProPartner Graduate we are proud to offer you the highest level of VMR service offerings including

Marketing Services

Access campaign resources to help you better understand and pitch campaigns to yourcustomers

Customized landing pages- specialty content creation

Webinars with featured speakers

Banner advertisingAd Words Content syndication

Microsites featuring verticalmarketing messaging

Campaigns with ecards and registration pages

Re-targeting advertising Social media

Create customizable integrated and co-branded marketing campaigns

Leverage ready-to-send and customizable emails and landing pages

Capture leads and perform comprehensive analyses of the results Whether you are a sales or marketing professional VMR has tools available to help you better understand and pitch Veeam solutions to customers and accelerate your businessDonrsquot have credentials to access VMR Ask us

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

KEY CONTACTS | GLOBAL ALLIANCE PARTNERS

Key Contacts

Global Alliance Partners

Key Contacts

You have an Ingram Micro team dedicated to your success Familiarize yourself with all your Veeam contacts and reach out to them with questions regarding Veeam or the ProPartner Program

Professional amp Training Services Team

1-800-456-8000 x76094proservicesingrammicrocomtrainingingrammicrocom

Technical Team

Korey JohnsonField Technical Consultant koreyjohnsoningrammicrocom

Don McArdleTechnical Account Manager donmcardleingrammicrocom

Licensing Desk

1-800-456-8000 x76582veeam-licensingingrammicrocom

Market Development Specialists

Jessica DrsquoAmato 1-800-456-8000 x67385jessicadamatoingrammicrocom

Trevor Nicholson1-800-456-8000 x67015trevornicholsoningrammicrocom

Veeam looks at our Global Alliance Partners as a way to provide an all-encompassing solution for virtualization management and data protection

Selling Veeam jointly with Veeam Alliance Partners gives your customers the opportunity to take advantage of this collaborative effort between industry-leading hardware and software providers to provide the best of the best including hypervisor technology storage innovations backupreplication and virtualization management

Global Alliance Partners

Veeam and Microsoft provide the most complete modern data protectioninfrastructure management and capacity planning for virtual environmentsWith the growing adoption of Microsoft Cloud OS Veeam is focused on creating solutions that address all of the key pillars Windows Server 2012 with Hyper-V(R2) System Center 2012 and Microsoft Azure

Veeam complements Cisco UCS platforms by providing cutting-edge solutions for next generation data centers all while helping customers minimize risk decrease downtime reduce cost and streamlinemanagement

VMware and Veeam are helping customers virtualize with confidence by providing the most comprehensive virtualization management and data protection solutions for businesses of all sizes

Together the combination of Veeam and EMC saves your customers time and money and reduces risk This joint offering helps companies avoid data loss by enabling low recovery point objectives (PROs) and facilitating offsite data protection

Selected as the 2013 Alliance One Partner of the Year in the Converged Storage category Veeam views HP as a vital strategic partner Veeam and HP offer a truly integrated end-to-end storage and data protection solution optimized for virtual environments

Veeam and NetApp offer flexible solutions with high-speed granularrecovery options for customers who need to address the evolving requirements of an Always On business

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

NEXT STEPS

Next Steps

Welcome to the Veeam ProPartner Program Here is a list of the top 10 tasks to complete first

Next Steps

Checkout this one-page overview to familiarize yourself with theproducts and solutions Veeam offers

Veeam Product Portfolio

Take a look at the sales amp marketing section of the ProPartner Portal and begin strategizing your Veeam salesmarketing plan today

Sales amp Marketing Resources

1

2

Earn additional margin by registering your interest and participation in deals involving Veeam products

Deal Registration3

Gain access to online training through the ProPartner Portalrsquos Learning Center and through Ingram Micro Training The resourcesin the Learning Center were designed to give you comprehensive

Learning Center4

Find out who your Veeam Marketing Manager is and start planning your next event

Checkout the Co-opMDF program Veeam Software will co-fund activities and programs such as advertising direct marketing trade shows seminars training promotional literature and more

Execute co-branded campaigns and generate leads with Campaign In-a-Box

Veeam Regional Marketing Teams

Co-opMDF

Campaign In-a-Box

7

8

9

10

Participate in joint planning and quarterly business reviews with the Veeam sales team Reach out to your Veeam sales representative for details

Joint Business Reviews

Learn now to sell Veeam solutions with these easy to understand 10-minute whiteboard selling videos

Veeam Whiteboard Selling5

6 Meet your assigned Veeam support team

Veeam Selling Support

Realizethe Promise

of TechnologyTM

Page 12: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

PROFESSIONAL SERVICES

Professional Services

Few IT solution providers need to be sold on the merits of professionalservices Most understand the value they deliver to customers comes fromthe combined value to technical skills and business acumen

The challenges for our reseller partners isnrsquot the why but the how Finding qualified certified experienced administrators technicians system analysts and engineers can be difficult to recruit and expensive to train

Every Ingram Micro partner has access to one of the industryrsquos deepest professional services benches to help plan implement deploy manage and support your projects We give trusted expert help at every stage of a technology engagement

Delivering the Complete Solution to Expand and Extend Your Business

Through our Ingram Micro Link portal solution providers can expand their technical competency extend their geographic reach and increase profitability by leveraging the expertise of other partners and vendor technical resources And the reseller continues to manage the relationship with the customer

Ingram Micro offers several membership levels to meet the needs of all our resellers Find out more at wwwingrammicrolinkcom

ProfessionalServices

Helps optimize the virtualization environment for performance scaling and manageability as wellas use it as a road map to move them into a cloud computing environment

VirtualizationHealth Check

On-demand resources for national or regionalrollout projects including cabling site surveys digital signage computers amp computer systems software migrations and more

DeploymentServices

Gain quick and easy access to high-qualitytechnical professionals that are screened andcertified to meet all of your short-term or long- term resource needs Our flexible staffingofferings include contract to hire direct hireand staff augmentation services

StaffingServices

Helps organizations develop a comprehensive strategy and lay the foundation for a successfulvirtualization infrastructure

Virtualization Planningamp Design Service

Allows you to help your customers improve the reliability scalability performance and optimization of their IT environment while simultaneouslyaligning the solutions you provide to them

InfrastructureAssessment

Addresses information security and environmen-tally-compliant disposal concerns for end-of-life electronic devices including asset removalamp disposal data erasure amp destructionrefurbishment repair amp re-marketing Learn more about the entire Professional amp Training Services portfolio available from Ingram Micro

ITADServices

Professional ServicesSales amp Support Assistance(800) 456-8000 ext 76094proservicesingrammicrocom

Ingram Micro Link Dispatch(800) 235-4128imlinkingrammicrocom

Contacts

Learn MoreTo learn more about the entire Professional amp Training Services portfolio available from Ingram Micro explore our Reseller Playbook

Ingram Micro Link membership allows you to assess demand create a winning solution and build your expertise according to your road map and customer requirements View the Link Membership Guide to determine the membership level that best meets your needs and get started today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TRAINING amp CERTIFICATIONS

Training amp Certifications

Training ampCertifications

Veeam Technical Sales Professionals can easily support customers with architecture planning and deployment to provide the best data protection available on the market

Veeam Technical Sales Professional (VMTSP)

Veeam Sales Professionals are Veeam ambassadors who are ready to address customersrsquo data protec-tion needs with Veeam solutions

Veeam SalesProfessional (VMSP)

Veeam UniversityVeeam University is an online self-paced sales and technical training center that offers various modules focused on core Veeam products and technologies

Veeam University offers two accreditation paths one for sales and one for technical sales Once you have registered as a Veeam ProPartner in order to be promoted to the next membership level (Silver Gold or Platinum) keeping these certifications up-to-datewith the latest release of Veeam products is mandatory

Veeam Certified Engineer (VMCE)The VMCE Certification is documented proof you possess the necessary level of expertise to correctly architect implement and configure your customersrsquo Veeam environment This certification is a great investment for an IT professional looking to increase productivity reduce operating costs propel personal career advancement and achieve industry recognition For more information please visithttpwwwveeamcomvmcehtml

Courses

ProPartner Graduate Enablement

The ProPartner Graduate Series includes educational and informative sessions that will enable you to give your customers the solution information they need to better understand Veeam As a result yoursquoll maximize profit increase revenue and grow your business Included are sessions for both Sales and Technical Sales professionals which are designed to provide you with the necessary skills to position sell and implement Veeam solutions

Our webinar series includes

Veeam 101 Getting Started

Learn more about the programs benefits tools and resources designed specifically for Registered and Silver ProPartners Wersquoll show you the Veeam ProPartner Steps of Enablement and teach you how to navigate the ProPartner Portal

VMSP Become a Veeam Product Expert

Learn about Veeam products and get your Veeam Sales Professional certification You will also learn how to easily turn conversations about storage and virtualization into Veeamopportunities

VMTSP For Technical Sales Professionals

This session is all about technical enablement around Veeam management and data protection Our Field Technical Consultant will walk you through the steps of technical enablement Get your Veeam Technical Sales Professional certificate

Demo and Lab Configuration

This session is all about technical enablement around Veeam management and data protection Our Technical Account Manager will give you a live demo and discuss how to get Veeam for your lab so you can conduct your own demos

Veeam Cloud Service Provider (VCSP) Program 101 (optional)

This session is the business case for joining the Veeam Partner Program specifically created for service providers or resellers looking to start a services practice The session will discuss how the Veeam Cloud Service Provider (VCSP) Program can increase revenues create more value for your customers and differentiate your business from the competition

View a the course schedule to get going

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

INGRAM MICRO TRAINING

Ingram Micro Training

Ingram Micro Training

Get VMCE certified today with Ingram Micro Training Becoming a VMCE will give you the necessary knowledge to confidently understand the architecture implementation and configuration of Veeam Solutions

The Veeam Certified Engineer (VMCE) course is 3 days of focused training learning how to implement optimize and troubleshoot the Veeam Software solution The VMCE course is designed for System Engineers Administrators Virtualization Administrators and Solution Architects or any IT specialist eager to become a recognized expert on Veeam

Courses

VMCE Training

Ingram Micro is the only relationship you need for all your Veeam certification training needs Each training course is designed to meet industry demands for IT professionals Ingram Micro Training offers select Guaranteed to Run certification training courses and over 15000 global hands-

on courses in several training formats including Live Online Classroom and After Dark to meet all of your scheduling requirements As a Veeam Authorized Education Center Ingram Micro Training offers VMCE certification to ensure your continued education competency and alignment with Veeam solutions help you stand out from the crowd

Each class booked through Ingram Micro Training comes with a Learning Guarantee Schedule your class with confidence and remain on track toearn your Veeam certification

Training ampCertifications

The VMCE certification is perfect to increase productivity reduce costs and increase career and business advancement Get more out of Veeam solutions today by getting your VMCE from Ingram Micro Training today

Veeam is partnering with Ingram Micro Training to offer you experiential learning with immersion training in our FIT LIVETM environment FIT LIVETM is designed to not only enhance your Veeam training but revolutionize retention by redefining training

Ingram Micro FIT LIVETM

Ingram Micro Training FIT LIVETM is a radically new way to learn about technical solutions Insteadof being confined to a stuffy classroom you can virtually sit in a lecture hall visit a breakout roomor network with your peers on the beach Multiple discussions can take place simultaneously andparticipants can have access to and take full advantage of all materials related to the session therefore increasing knowledge retention

Along with advanced collaboration tools our FIT LIVETM environment knocks down costs associated with business travel related to other training courses and bridges the gap by collaborating andtraining workers in multiple geographies

Ensure the skills and expertise of your IT staff are up-to-date with world-class authorized training Our Veeam curriculum is catered to help you resolve issues efficiently stand out from the crowd and improve efficiencies Get the most out of your current Veeam solutions by getting trained inour FIT LIVETM environment today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

SALES amp MARKETING RESOURCES

Sales amp Marketing Resources

Veeam looks at its partner community as an extension of its own sales marketing and technical teams

Make 2016 your year to gain more opportunities land larger projects and increase visibility by selling solutions that deliver Availability for the Modern Data Centertrade Earn up to $250 just for setting and completing sales appointments with Veeam

Veeam Appointment Setting

For every product sold at Veeam we offer cheat sheets call scripts and pre-built PowerPoint presentations that provide you with features benefits objection handling prospecting questions and competitive differentiators

Selling Tools

Register today to request an appointment

Itrsquos easy

Appointments can be on site or via teleconference

Appointments must be completed within two weeks of the initial agreement

with your Veeam sales representative

A Veeam sales representative will contact you to set up and complete the

appointment

Veeam wants to help you better understand the virtualization marketcreate demand with your customers and be a part of the Veeam success The following resources are offered to help you better understand your customersrsquo pains and in turn increase your Veeam sales

Sales amp MarketingResources

Veeam MarketReach

ProPartner Graduate Marketing Benefits

Veeam MarketReach (VMR) is an exciting FREE marketing automation tool that powers yourmarketing VMR is designed to save you time and money while ALSO helping you generate more demand than ever before

This FREE tool allows you to launch customizable integrated marketing campaigns coveringkey Veeam solutions mdash with no additional software or skills required

With Veeam MarketReach you can

As a ProPartner Graduate we are proud to offer you the highest level of VMR service offerings including

Marketing Services

Access campaign resources to help you better understand and pitch campaigns to yourcustomers

Customized landing pages- specialty content creation

Webinars with featured speakers

Banner advertisingAd Words Content syndication

Microsites featuring verticalmarketing messaging

Campaigns with ecards and registration pages

Re-targeting advertising Social media

Create customizable integrated and co-branded marketing campaigns

Leverage ready-to-send and customizable emails and landing pages

Capture leads and perform comprehensive analyses of the results Whether you are a sales or marketing professional VMR has tools available to help you better understand and pitch Veeam solutions to customers and accelerate your businessDonrsquot have credentials to access VMR Ask us

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

KEY CONTACTS | GLOBAL ALLIANCE PARTNERS

Key Contacts

Global Alliance Partners

Key Contacts

You have an Ingram Micro team dedicated to your success Familiarize yourself with all your Veeam contacts and reach out to them with questions regarding Veeam or the ProPartner Program

Professional amp Training Services Team

1-800-456-8000 x76094proservicesingrammicrocomtrainingingrammicrocom

Technical Team

Korey JohnsonField Technical Consultant koreyjohnsoningrammicrocom

Don McArdleTechnical Account Manager donmcardleingrammicrocom

Licensing Desk

1-800-456-8000 x76582veeam-licensingingrammicrocom

Market Development Specialists

Jessica DrsquoAmato 1-800-456-8000 x67385jessicadamatoingrammicrocom

Trevor Nicholson1-800-456-8000 x67015trevornicholsoningrammicrocom

Veeam looks at our Global Alliance Partners as a way to provide an all-encompassing solution for virtualization management and data protection

Selling Veeam jointly with Veeam Alliance Partners gives your customers the opportunity to take advantage of this collaborative effort between industry-leading hardware and software providers to provide the best of the best including hypervisor technology storage innovations backupreplication and virtualization management

Global Alliance Partners

Veeam and Microsoft provide the most complete modern data protectioninfrastructure management and capacity planning for virtual environmentsWith the growing adoption of Microsoft Cloud OS Veeam is focused on creating solutions that address all of the key pillars Windows Server 2012 with Hyper-V(R2) System Center 2012 and Microsoft Azure

Veeam complements Cisco UCS platforms by providing cutting-edge solutions for next generation data centers all while helping customers minimize risk decrease downtime reduce cost and streamlinemanagement

VMware and Veeam are helping customers virtualize with confidence by providing the most comprehensive virtualization management and data protection solutions for businesses of all sizes

Together the combination of Veeam and EMC saves your customers time and money and reduces risk This joint offering helps companies avoid data loss by enabling low recovery point objectives (PROs) and facilitating offsite data protection

Selected as the 2013 Alliance One Partner of the Year in the Converged Storage category Veeam views HP as a vital strategic partner Veeam and HP offer a truly integrated end-to-end storage and data protection solution optimized for virtual environments

Veeam and NetApp offer flexible solutions with high-speed granularrecovery options for customers who need to address the evolving requirements of an Always On business

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

NEXT STEPS

Next Steps

Welcome to the Veeam ProPartner Program Here is a list of the top 10 tasks to complete first

Next Steps

Checkout this one-page overview to familiarize yourself with theproducts and solutions Veeam offers

Veeam Product Portfolio

Take a look at the sales amp marketing section of the ProPartner Portal and begin strategizing your Veeam salesmarketing plan today

Sales amp Marketing Resources

1

2

Earn additional margin by registering your interest and participation in deals involving Veeam products

Deal Registration3

Gain access to online training through the ProPartner Portalrsquos Learning Center and through Ingram Micro Training The resourcesin the Learning Center were designed to give you comprehensive

Learning Center4

Find out who your Veeam Marketing Manager is and start planning your next event

Checkout the Co-opMDF program Veeam Software will co-fund activities and programs such as advertising direct marketing trade shows seminars training promotional literature and more

Execute co-branded campaigns and generate leads with Campaign In-a-Box

Veeam Regional Marketing Teams

Co-opMDF

Campaign In-a-Box

7

8

9

10

Participate in joint planning and quarterly business reviews with the Veeam sales team Reach out to your Veeam sales representative for details

Joint Business Reviews

Learn now to sell Veeam solutions with these easy to understand 10-minute whiteboard selling videos

Veeam Whiteboard Selling5

6 Meet your assigned Veeam support team

Veeam Selling Support

Realizethe Promise

of TechnologyTM

Page 13: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

Helps optimize the virtualization environment for performance scaling and manageability as wellas use it as a road map to move them into a cloud computing environment

VirtualizationHealth Check

On-demand resources for national or regionalrollout projects including cabling site surveys digital signage computers amp computer systems software migrations and more

DeploymentServices

Gain quick and easy access to high-qualitytechnical professionals that are screened andcertified to meet all of your short-term or long- term resource needs Our flexible staffingofferings include contract to hire direct hireand staff augmentation services

StaffingServices

Helps organizations develop a comprehensive strategy and lay the foundation for a successfulvirtualization infrastructure

Virtualization Planningamp Design Service

Allows you to help your customers improve the reliability scalability performance and optimization of their IT environment while simultaneouslyaligning the solutions you provide to them

InfrastructureAssessment

Addresses information security and environmen-tally-compliant disposal concerns for end-of-life electronic devices including asset removalamp disposal data erasure amp destructionrefurbishment repair amp re-marketing Learn more about the entire Professional amp Training Services portfolio available from Ingram Micro

ITADServices

Professional ServicesSales amp Support Assistance(800) 456-8000 ext 76094proservicesingrammicrocom

Ingram Micro Link Dispatch(800) 235-4128imlinkingrammicrocom

Contacts

Learn MoreTo learn more about the entire Professional amp Training Services portfolio available from Ingram Micro explore our Reseller Playbook

Ingram Micro Link membership allows you to assess demand create a winning solution and build your expertise according to your road map and customer requirements View the Link Membership Guide to determine the membership level that best meets your needs and get started today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TRAINING amp CERTIFICATIONS

Training amp Certifications

Training ampCertifications

Veeam Technical Sales Professionals can easily support customers with architecture planning and deployment to provide the best data protection available on the market

Veeam Technical Sales Professional (VMTSP)

Veeam Sales Professionals are Veeam ambassadors who are ready to address customersrsquo data protec-tion needs with Veeam solutions

Veeam SalesProfessional (VMSP)

Veeam UniversityVeeam University is an online self-paced sales and technical training center that offers various modules focused on core Veeam products and technologies

Veeam University offers two accreditation paths one for sales and one for technical sales Once you have registered as a Veeam ProPartner in order to be promoted to the next membership level (Silver Gold or Platinum) keeping these certifications up-to-datewith the latest release of Veeam products is mandatory

Veeam Certified Engineer (VMCE)The VMCE Certification is documented proof you possess the necessary level of expertise to correctly architect implement and configure your customersrsquo Veeam environment This certification is a great investment for an IT professional looking to increase productivity reduce operating costs propel personal career advancement and achieve industry recognition For more information please visithttpwwwveeamcomvmcehtml

Courses

ProPartner Graduate Enablement

The ProPartner Graduate Series includes educational and informative sessions that will enable you to give your customers the solution information they need to better understand Veeam As a result yoursquoll maximize profit increase revenue and grow your business Included are sessions for both Sales and Technical Sales professionals which are designed to provide you with the necessary skills to position sell and implement Veeam solutions

Our webinar series includes

Veeam 101 Getting Started

Learn more about the programs benefits tools and resources designed specifically for Registered and Silver ProPartners Wersquoll show you the Veeam ProPartner Steps of Enablement and teach you how to navigate the ProPartner Portal

VMSP Become a Veeam Product Expert

Learn about Veeam products and get your Veeam Sales Professional certification You will also learn how to easily turn conversations about storage and virtualization into Veeamopportunities

VMTSP For Technical Sales Professionals

This session is all about technical enablement around Veeam management and data protection Our Field Technical Consultant will walk you through the steps of technical enablement Get your Veeam Technical Sales Professional certificate

Demo and Lab Configuration

This session is all about technical enablement around Veeam management and data protection Our Technical Account Manager will give you a live demo and discuss how to get Veeam for your lab so you can conduct your own demos

Veeam Cloud Service Provider (VCSP) Program 101 (optional)

This session is the business case for joining the Veeam Partner Program specifically created for service providers or resellers looking to start a services practice The session will discuss how the Veeam Cloud Service Provider (VCSP) Program can increase revenues create more value for your customers and differentiate your business from the competition

View a the course schedule to get going

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

INGRAM MICRO TRAINING

Ingram Micro Training

Ingram Micro Training

Get VMCE certified today with Ingram Micro Training Becoming a VMCE will give you the necessary knowledge to confidently understand the architecture implementation and configuration of Veeam Solutions

The Veeam Certified Engineer (VMCE) course is 3 days of focused training learning how to implement optimize and troubleshoot the Veeam Software solution The VMCE course is designed for System Engineers Administrators Virtualization Administrators and Solution Architects or any IT specialist eager to become a recognized expert on Veeam

Courses

VMCE Training

Ingram Micro is the only relationship you need for all your Veeam certification training needs Each training course is designed to meet industry demands for IT professionals Ingram Micro Training offers select Guaranteed to Run certification training courses and over 15000 global hands-

on courses in several training formats including Live Online Classroom and After Dark to meet all of your scheduling requirements As a Veeam Authorized Education Center Ingram Micro Training offers VMCE certification to ensure your continued education competency and alignment with Veeam solutions help you stand out from the crowd

Each class booked through Ingram Micro Training comes with a Learning Guarantee Schedule your class with confidence and remain on track toearn your Veeam certification

Training ampCertifications

The VMCE certification is perfect to increase productivity reduce costs and increase career and business advancement Get more out of Veeam solutions today by getting your VMCE from Ingram Micro Training today

Veeam is partnering with Ingram Micro Training to offer you experiential learning with immersion training in our FIT LIVETM environment FIT LIVETM is designed to not only enhance your Veeam training but revolutionize retention by redefining training

Ingram Micro FIT LIVETM

Ingram Micro Training FIT LIVETM is a radically new way to learn about technical solutions Insteadof being confined to a stuffy classroom you can virtually sit in a lecture hall visit a breakout roomor network with your peers on the beach Multiple discussions can take place simultaneously andparticipants can have access to and take full advantage of all materials related to the session therefore increasing knowledge retention

Along with advanced collaboration tools our FIT LIVETM environment knocks down costs associated with business travel related to other training courses and bridges the gap by collaborating andtraining workers in multiple geographies

Ensure the skills and expertise of your IT staff are up-to-date with world-class authorized training Our Veeam curriculum is catered to help you resolve issues efficiently stand out from the crowd and improve efficiencies Get the most out of your current Veeam solutions by getting trained inour FIT LIVETM environment today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

SALES amp MARKETING RESOURCES

Sales amp Marketing Resources

Veeam looks at its partner community as an extension of its own sales marketing and technical teams

Make 2016 your year to gain more opportunities land larger projects and increase visibility by selling solutions that deliver Availability for the Modern Data Centertrade Earn up to $250 just for setting and completing sales appointments with Veeam

Veeam Appointment Setting

For every product sold at Veeam we offer cheat sheets call scripts and pre-built PowerPoint presentations that provide you with features benefits objection handling prospecting questions and competitive differentiators

Selling Tools

Register today to request an appointment

Itrsquos easy

Appointments can be on site or via teleconference

Appointments must be completed within two weeks of the initial agreement

with your Veeam sales representative

A Veeam sales representative will contact you to set up and complete the

appointment

Veeam wants to help you better understand the virtualization marketcreate demand with your customers and be a part of the Veeam success The following resources are offered to help you better understand your customersrsquo pains and in turn increase your Veeam sales

Sales amp MarketingResources

Veeam MarketReach

ProPartner Graduate Marketing Benefits

Veeam MarketReach (VMR) is an exciting FREE marketing automation tool that powers yourmarketing VMR is designed to save you time and money while ALSO helping you generate more demand than ever before

This FREE tool allows you to launch customizable integrated marketing campaigns coveringkey Veeam solutions mdash with no additional software or skills required

With Veeam MarketReach you can

As a ProPartner Graduate we are proud to offer you the highest level of VMR service offerings including

Marketing Services

Access campaign resources to help you better understand and pitch campaigns to yourcustomers

Customized landing pages- specialty content creation

Webinars with featured speakers

Banner advertisingAd Words Content syndication

Microsites featuring verticalmarketing messaging

Campaigns with ecards and registration pages

Re-targeting advertising Social media

Create customizable integrated and co-branded marketing campaigns

Leverage ready-to-send and customizable emails and landing pages

Capture leads and perform comprehensive analyses of the results Whether you are a sales or marketing professional VMR has tools available to help you better understand and pitch Veeam solutions to customers and accelerate your businessDonrsquot have credentials to access VMR Ask us

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

KEY CONTACTS | GLOBAL ALLIANCE PARTNERS

Key Contacts

Global Alliance Partners

Key Contacts

You have an Ingram Micro team dedicated to your success Familiarize yourself with all your Veeam contacts and reach out to them with questions regarding Veeam or the ProPartner Program

Professional amp Training Services Team

1-800-456-8000 x76094proservicesingrammicrocomtrainingingrammicrocom

Technical Team

Korey JohnsonField Technical Consultant koreyjohnsoningrammicrocom

Don McArdleTechnical Account Manager donmcardleingrammicrocom

Licensing Desk

1-800-456-8000 x76582veeam-licensingingrammicrocom

Market Development Specialists

Jessica DrsquoAmato 1-800-456-8000 x67385jessicadamatoingrammicrocom

Trevor Nicholson1-800-456-8000 x67015trevornicholsoningrammicrocom

Veeam looks at our Global Alliance Partners as a way to provide an all-encompassing solution for virtualization management and data protection

Selling Veeam jointly with Veeam Alliance Partners gives your customers the opportunity to take advantage of this collaborative effort between industry-leading hardware and software providers to provide the best of the best including hypervisor technology storage innovations backupreplication and virtualization management

Global Alliance Partners

Veeam and Microsoft provide the most complete modern data protectioninfrastructure management and capacity planning for virtual environmentsWith the growing adoption of Microsoft Cloud OS Veeam is focused on creating solutions that address all of the key pillars Windows Server 2012 with Hyper-V(R2) System Center 2012 and Microsoft Azure

Veeam complements Cisco UCS platforms by providing cutting-edge solutions for next generation data centers all while helping customers minimize risk decrease downtime reduce cost and streamlinemanagement

VMware and Veeam are helping customers virtualize with confidence by providing the most comprehensive virtualization management and data protection solutions for businesses of all sizes

Together the combination of Veeam and EMC saves your customers time and money and reduces risk This joint offering helps companies avoid data loss by enabling low recovery point objectives (PROs) and facilitating offsite data protection

Selected as the 2013 Alliance One Partner of the Year in the Converged Storage category Veeam views HP as a vital strategic partner Veeam and HP offer a truly integrated end-to-end storage and data protection solution optimized for virtual environments

Veeam and NetApp offer flexible solutions with high-speed granularrecovery options for customers who need to address the evolving requirements of an Always On business

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

NEXT STEPS

Next Steps

Welcome to the Veeam ProPartner Program Here is a list of the top 10 tasks to complete first

Next Steps

Checkout this one-page overview to familiarize yourself with theproducts and solutions Veeam offers

Veeam Product Portfolio

Take a look at the sales amp marketing section of the ProPartner Portal and begin strategizing your Veeam salesmarketing plan today

Sales amp Marketing Resources

1

2

Earn additional margin by registering your interest and participation in deals involving Veeam products

Deal Registration3

Gain access to online training through the ProPartner Portalrsquos Learning Center and through Ingram Micro Training The resourcesin the Learning Center were designed to give you comprehensive

Learning Center4

Find out who your Veeam Marketing Manager is and start planning your next event

Checkout the Co-opMDF program Veeam Software will co-fund activities and programs such as advertising direct marketing trade shows seminars training promotional literature and more

Execute co-branded campaigns and generate leads with Campaign In-a-Box

Veeam Regional Marketing Teams

Co-opMDF

Campaign In-a-Box

7

8

9

10

Participate in joint planning and quarterly business reviews with the Veeam sales team Reach out to your Veeam sales representative for details

Joint Business Reviews

Learn now to sell Veeam solutions with these easy to understand 10-minute whiteboard selling videos

Veeam Whiteboard Selling5

6 Meet your assigned Veeam support team

Veeam Selling Support

Realizethe Promise

of TechnologyTM

Page 14: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

TRAINING amp CERTIFICATIONS

Training amp Certifications

Training ampCertifications

Veeam Technical Sales Professionals can easily support customers with architecture planning and deployment to provide the best data protection available on the market

Veeam Technical Sales Professional (VMTSP)

Veeam Sales Professionals are Veeam ambassadors who are ready to address customersrsquo data protec-tion needs with Veeam solutions

Veeam SalesProfessional (VMSP)

Veeam UniversityVeeam University is an online self-paced sales and technical training center that offers various modules focused on core Veeam products and technologies

Veeam University offers two accreditation paths one for sales and one for technical sales Once you have registered as a Veeam ProPartner in order to be promoted to the next membership level (Silver Gold or Platinum) keeping these certifications up-to-datewith the latest release of Veeam products is mandatory

Veeam Certified Engineer (VMCE)The VMCE Certification is documented proof you possess the necessary level of expertise to correctly architect implement and configure your customersrsquo Veeam environment This certification is a great investment for an IT professional looking to increase productivity reduce operating costs propel personal career advancement and achieve industry recognition For more information please visithttpwwwveeamcomvmcehtml

Courses

ProPartner Graduate Enablement

The ProPartner Graduate Series includes educational and informative sessions that will enable you to give your customers the solution information they need to better understand Veeam As a result yoursquoll maximize profit increase revenue and grow your business Included are sessions for both Sales and Technical Sales professionals which are designed to provide you with the necessary skills to position sell and implement Veeam solutions

Our webinar series includes

Veeam 101 Getting Started

Learn more about the programs benefits tools and resources designed specifically for Registered and Silver ProPartners Wersquoll show you the Veeam ProPartner Steps of Enablement and teach you how to navigate the ProPartner Portal

VMSP Become a Veeam Product Expert

Learn about Veeam products and get your Veeam Sales Professional certification You will also learn how to easily turn conversations about storage and virtualization into Veeamopportunities

VMTSP For Technical Sales Professionals

This session is all about technical enablement around Veeam management and data protection Our Field Technical Consultant will walk you through the steps of technical enablement Get your Veeam Technical Sales Professional certificate

Demo and Lab Configuration

This session is all about technical enablement around Veeam management and data protection Our Technical Account Manager will give you a live demo and discuss how to get Veeam for your lab so you can conduct your own demos

Veeam Cloud Service Provider (VCSP) Program 101 (optional)

This session is the business case for joining the Veeam Partner Program specifically created for service providers or resellers looking to start a services practice The session will discuss how the Veeam Cloud Service Provider (VCSP) Program can increase revenues create more value for your customers and differentiate your business from the competition

View a the course schedule to get going

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

INGRAM MICRO TRAINING

Ingram Micro Training

Ingram Micro Training

Get VMCE certified today with Ingram Micro Training Becoming a VMCE will give you the necessary knowledge to confidently understand the architecture implementation and configuration of Veeam Solutions

The Veeam Certified Engineer (VMCE) course is 3 days of focused training learning how to implement optimize and troubleshoot the Veeam Software solution The VMCE course is designed for System Engineers Administrators Virtualization Administrators and Solution Architects or any IT specialist eager to become a recognized expert on Veeam

Courses

VMCE Training

Ingram Micro is the only relationship you need for all your Veeam certification training needs Each training course is designed to meet industry demands for IT professionals Ingram Micro Training offers select Guaranteed to Run certification training courses and over 15000 global hands-

on courses in several training formats including Live Online Classroom and After Dark to meet all of your scheduling requirements As a Veeam Authorized Education Center Ingram Micro Training offers VMCE certification to ensure your continued education competency and alignment with Veeam solutions help you stand out from the crowd

Each class booked through Ingram Micro Training comes with a Learning Guarantee Schedule your class with confidence and remain on track toearn your Veeam certification

Training ampCertifications

The VMCE certification is perfect to increase productivity reduce costs and increase career and business advancement Get more out of Veeam solutions today by getting your VMCE from Ingram Micro Training today

Veeam is partnering with Ingram Micro Training to offer you experiential learning with immersion training in our FIT LIVETM environment FIT LIVETM is designed to not only enhance your Veeam training but revolutionize retention by redefining training

Ingram Micro FIT LIVETM

Ingram Micro Training FIT LIVETM is a radically new way to learn about technical solutions Insteadof being confined to a stuffy classroom you can virtually sit in a lecture hall visit a breakout roomor network with your peers on the beach Multiple discussions can take place simultaneously andparticipants can have access to and take full advantage of all materials related to the session therefore increasing knowledge retention

Along with advanced collaboration tools our FIT LIVETM environment knocks down costs associated with business travel related to other training courses and bridges the gap by collaborating andtraining workers in multiple geographies

Ensure the skills and expertise of your IT staff are up-to-date with world-class authorized training Our Veeam curriculum is catered to help you resolve issues efficiently stand out from the crowd and improve efficiencies Get the most out of your current Veeam solutions by getting trained inour FIT LIVETM environment today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

SALES amp MARKETING RESOURCES

Sales amp Marketing Resources

Veeam looks at its partner community as an extension of its own sales marketing and technical teams

Make 2016 your year to gain more opportunities land larger projects and increase visibility by selling solutions that deliver Availability for the Modern Data Centertrade Earn up to $250 just for setting and completing sales appointments with Veeam

Veeam Appointment Setting

For every product sold at Veeam we offer cheat sheets call scripts and pre-built PowerPoint presentations that provide you with features benefits objection handling prospecting questions and competitive differentiators

Selling Tools

Register today to request an appointment

Itrsquos easy

Appointments can be on site or via teleconference

Appointments must be completed within two weeks of the initial agreement

with your Veeam sales representative

A Veeam sales representative will contact you to set up and complete the

appointment

Veeam wants to help you better understand the virtualization marketcreate demand with your customers and be a part of the Veeam success The following resources are offered to help you better understand your customersrsquo pains and in turn increase your Veeam sales

Sales amp MarketingResources

Veeam MarketReach

ProPartner Graduate Marketing Benefits

Veeam MarketReach (VMR) is an exciting FREE marketing automation tool that powers yourmarketing VMR is designed to save you time and money while ALSO helping you generate more demand than ever before

This FREE tool allows you to launch customizable integrated marketing campaigns coveringkey Veeam solutions mdash with no additional software or skills required

With Veeam MarketReach you can

As a ProPartner Graduate we are proud to offer you the highest level of VMR service offerings including

Marketing Services

Access campaign resources to help you better understand and pitch campaigns to yourcustomers

Customized landing pages- specialty content creation

Webinars with featured speakers

Banner advertisingAd Words Content syndication

Microsites featuring verticalmarketing messaging

Campaigns with ecards and registration pages

Re-targeting advertising Social media

Create customizable integrated and co-branded marketing campaigns

Leverage ready-to-send and customizable emails and landing pages

Capture leads and perform comprehensive analyses of the results Whether you are a sales or marketing professional VMR has tools available to help you better understand and pitch Veeam solutions to customers and accelerate your businessDonrsquot have credentials to access VMR Ask us

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

KEY CONTACTS | GLOBAL ALLIANCE PARTNERS

Key Contacts

Global Alliance Partners

Key Contacts

You have an Ingram Micro team dedicated to your success Familiarize yourself with all your Veeam contacts and reach out to them with questions regarding Veeam or the ProPartner Program

Professional amp Training Services Team

1-800-456-8000 x76094proservicesingrammicrocomtrainingingrammicrocom

Technical Team

Korey JohnsonField Technical Consultant koreyjohnsoningrammicrocom

Don McArdleTechnical Account Manager donmcardleingrammicrocom

Licensing Desk

1-800-456-8000 x76582veeam-licensingingrammicrocom

Market Development Specialists

Jessica DrsquoAmato 1-800-456-8000 x67385jessicadamatoingrammicrocom

Trevor Nicholson1-800-456-8000 x67015trevornicholsoningrammicrocom

Veeam looks at our Global Alliance Partners as a way to provide an all-encompassing solution for virtualization management and data protection

Selling Veeam jointly with Veeam Alliance Partners gives your customers the opportunity to take advantage of this collaborative effort between industry-leading hardware and software providers to provide the best of the best including hypervisor technology storage innovations backupreplication and virtualization management

Global Alliance Partners

Veeam and Microsoft provide the most complete modern data protectioninfrastructure management and capacity planning for virtual environmentsWith the growing adoption of Microsoft Cloud OS Veeam is focused on creating solutions that address all of the key pillars Windows Server 2012 with Hyper-V(R2) System Center 2012 and Microsoft Azure

Veeam complements Cisco UCS platforms by providing cutting-edge solutions for next generation data centers all while helping customers minimize risk decrease downtime reduce cost and streamlinemanagement

VMware and Veeam are helping customers virtualize with confidence by providing the most comprehensive virtualization management and data protection solutions for businesses of all sizes

Together the combination of Veeam and EMC saves your customers time and money and reduces risk This joint offering helps companies avoid data loss by enabling low recovery point objectives (PROs) and facilitating offsite data protection

Selected as the 2013 Alliance One Partner of the Year in the Converged Storage category Veeam views HP as a vital strategic partner Veeam and HP offer a truly integrated end-to-end storage and data protection solution optimized for virtual environments

Veeam and NetApp offer flexible solutions with high-speed granularrecovery options for customers who need to address the evolving requirements of an Always On business

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

NEXT STEPS

Next Steps

Welcome to the Veeam ProPartner Program Here is a list of the top 10 tasks to complete first

Next Steps

Checkout this one-page overview to familiarize yourself with theproducts and solutions Veeam offers

Veeam Product Portfolio

Take a look at the sales amp marketing section of the ProPartner Portal and begin strategizing your Veeam salesmarketing plan today

Sales amp Marketing Resources

1

2

Earn additional margin by registering your interest and participation in deals involving Veeam products

Deal Registration3

Gain access to online training through the ProPartner Portalrsquos Learning Center and through Ingram Micro Training The resourcesin the Learning Center were designed to give you comprehensive

Learning Center4

Find out who your Veeam Marketing Manager is and start planning your next event

Checkout the Co-opMDF program Veeam Software will co-fund activities and programs such as advertising direct marketing trade shows seminars training promotional literature and more

Execute co-branded campaigns and generate leads with Campaign In-a-Box

Veeam Regional Marketing Teams

Co-opMDF

Campaign In-a-Box

7

8

9

10

Participate in joint planning and quarterly business reviews with the Veeam sales team Reach out to your Veeam sales representative for details

Joint Business Reviews

Learn now to sell Veeam solutions with these easy to understand 10-minute whiteboard selling videos

Veeam Whiteboard Selling5

6 Meet your assigned Veeam support team

Veeam Selling Support

Realizethe Promise

of TechnologyTM

Page 15: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

Courses

ProPartner Graduate Enablement

The ProPartner Graduate Series includes educational and informative sessions that will enable you to give your customers the solution information they need to better understand Veeam As a result yoursquoll maximize profit increase revenue and grow your business Included are sessions for both Sales and Technical Sales professionals which are designed to provide you with the necessary skills to position sell and implement Veeam solutions

Our webinar series includes

Veeam 101 Getting Started

Learn more about the programs benefits tools and resources designed specifically for Registered and Silver ProPartners Wersquoll show you the Veeam ProPartner Steps of Enablement and teach you how to navigate the ProPartner Portal

VMSP Become a Veeam Product Expert

Learn about Veeam products and get your Veeam Sales Professional certification You will also learn how to easily turn conversations about storage and virtualization into Veeamopportunities

VMTSP For Technical Sales Professionals

This session is all about technical enablement around Veeam management and data protection Our Field Technical Consultant will walk you through the steps of technical enablement Get your Veeam Technical Sales Professional certificate

Demo and Lab Configuration

This session is all about technical enablement around Veeam management and data protection Our Technical Account Manager will give you a live demo and discuss how to get Veeam for your lab so you can conduct your own demos

Veeam Cloud Service Provider (VCSP) Program 101 (optional)

This session is the business case for joining the Veeam Partner Program specifically created for service providers or resellers looking to start a services practice The session will discuss how the Veeam Cloud Service Provider (VCSP) Program can increase revenues create more value for your customers and differentiate your business from the competition

View a the course schedule to get going

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

INGRAM MICRO TRAINING

Ingram Micro Training

Ingram Micro Training

Get VMCE certified today with Ingram Micro Training Becoming a VMCE will give you the necessary knowledge to confidently understand the architecture implementation and configuration of Veeam Solutions

The Veeam Certified Engineer (VMCE) course is 3 days of focused training learning how to implement optimize and troubleshoot the Veeam Software solution The VMCE course is designed for System Engineers Administrators Virtualization Administrators and Solution Architects or any IT specialist eager to become a recognized expert on Veeam

Courses

VMCE Training

Ingram Micro is the only relationship you need for all your Veeam certification training needs Each training course is designed to meet industry demands for IT professionals Ingram Micro Training offers select Guaranteed to Run certification training courses and over 15000 global hands-

on courses in several training formats including Live Online Classroom and After Dark to meet all of your scheduling requirements As a Veeam Authorized Education Center Ingram Micro Training offers VMCE certification to ensure your continued education competency and alignment with Veeam solutions help you stand out from the crowd

Each class booked through Ingram Micro Training comes with a Learning Guarantee Schedule your class with confidence and remain on track toearn your Veeam certification

Training ampCertifications

The VMCE certification is perfect to increase productivity reduce costs and increase career and business advancement Get more out of Veeam solutions today by getting your VMCE from Ingram Micro Training today

Veeam is partnering with Ingram Micro Training to offer you experiential learning with immersion training in our FIT LIVETM environment FIT LIVETM is designed to not only enhance your Veeam training but revolutionize retention by redefining training

Ingram Micro FIT LIVETM

Ingram Micro Training FIT LIVETM is a radically new way to learn about technical solutions Insteadof being confined to a stuffy classroom you can virtually sit in a lecture hall visit a breakout roomor network with your peers on the beach Multiple discussions can take place simultaneously andparticipants can have access to and take full advantage of all materials related to the session therefore increasing knowledge retention

Along with advanced collaboration tools our FIT LIVETM environment knocks down costs associated with business travel related to other training courses and bridges the gap by collaborating andtraining workers in multiple geographies

Ensure the skills and expertise of your IT staff are up-to-date with world-class authorized training Our Veeam curriculum is catered to help you resolve issues efficiently stand out from the crowd and improve efficiencies Get the most out of your current Veeam solutions by getting trained inour FIT LIVETM environment today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

SALES amp MARKETING RESOURCES

Sales amp Marketing Resources

Veeam looks at its partner community as an extension of its own sales marketing and technical teams

Make 2016 your year to gain more opportunities land larger projects and increase visibility by selling solutions that deliver Availability for the Modern Data Centertrade Earn up to $250 just for setting and completing sales appointments with Veeam

Veeam Appointment Setting

For every product sold at Veeam we offer cheat sheets call scripts and pre-built PowerPoint presentations that provide you with features benefits objection handling prospecting questions and competitive differentiators

Selling Tools

Register today to request an appointment

Itrsquos easy

Appointments can be on site or via teleconference

Appointments must be completed within two weeks of the initial agreement

with your Veeam sales representative

A Veeam sales representative will contact you to set up and complete the

appointment

Veeam wants to help you better understand the virtualization marketcreate demand with your customers and be a part of the Veeam success The following resources are offered to help you better understand your customersrsquo pains and in turn increase your Veeam sales

Sales amp MarketingResources

Veeam MarketReach

ProPartner Graduate Marketing Benefits

Veeam MarketReach (VMR) is an exciting FREE marketing automation tool that powers yourmarketing VMR is designed to save you time and money while ALSO helping you generate more demand than ever before

This FREE tool allows you to launch customizable integrated marketing campaigns coveringkey Veeam solutions mdash with no additional software or skills required

With Veeam MarketReach you can

As a ProPartner Graduate we are proud to offer you the highest level of VMR service offerings including

Marketing Services

Access campaign resources to help you better understand and pitch campaigns to yourcustomers

Customized landing pages- specialty content creation

Webinars with featured speakers

Banner advertisingAd Words Content syndication

Microsites featuring verticalmarketing messaging

Campaigns with ecards and registration pages

Re-targeting advertising Social media

Create customizable integrated and co-branded marketing campaigns

Leverage ready-to-send and customizable emails and landing pages

Capture leads and perform comprehensive analyses of the results Whether you are a sales or marketing professional VMR has tools available to help you better understand and pitch Veeam solutions to customers and accelerate your businessDonrsquot have credentials to access VMR Ask us

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

KEY CONTACTS | GLOBAL ALLIANCE PARTNERS

Key Contacts

Global Alliance Partners

Key Contacts

You have an Ingram Micro team dedicated to your success Familiarize yourself with all your Veeam contacts and reach out to them with questions regarding Veeam or the ProPartner Program

Professional amp Training Services Team

1-800-456-8000 x76094proservicesingrammicrocomtrainingingrammicrocom

Technical Team

Korey JohnsonField Technical Consultant koreyjohnsoningrammicrocom

Don McArdleTechnical Account Manager donmcardleingrammicrocom

Licensing Desk

1-800-456-8000 x76582veeam-licensingingrammicrocom

Market Development Specialists

Jessica DrsquoAmato 1-800-456-8000 x67385jessicadamatoingrammicrocom

Trevor Nicholson1-800-456-8000 x67015trevornicholsoningrammicrocom

Veeam looks at our Global Alliance Partners as a way to provide an all-encompassing solution for virtualization management and data protection

Selling Veeam jointly with Veeam Alliance Partners gives your customers the opportunity to take advantage of this collaborative effort between industry-leading hardware and software providers to provide the best of the best including hypervisor technology storage innovations backupreplication and virtualization management

Global Alliance Partners

Veeam and Microsoft provide the most complete modern data protectioninfrastructure management and capacity planning for virtual environmentsWith the growing adoption of Microsoft Cloud OS Veeam is focused on creating solutions that address all of the key pillars Windows Server 2012 with Hyper-V(R2) System Center 2012 and Microsoft Azure

Veeam complements Cisco UCS platforms by providing cutting-edge solutions for next generation data centers all while helping customers minimize risk decrease downtime reduce cost and streamlinemanagement

VMware and Veeam are helping customers virtualize with confidence by providing the most comprehensive virtualization management and data protection solutions for businesses of all sizes

Together the combination of Veeam and EMC saves your customers time and money and reduces risk This joint offering helps companies avoid data loss by enabling low recovery point objectives (PROs) and facilitating offsite data protection

Selected as the 2013 Alliance One Partner of the Year in the Converged Storage category Veeam views HP as a vital strategic partner Veeam and HP offer a truly integrated end-to-end storage and data protection solution optimized for virtual environments

Veeam and NetApp offer flexible solutions with high-speed granularrecovery options for customers who need to address the evolving requirements of an Always On business

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

NEXT STEPS

Next Steps

Welcome to the Veeam ProPartner Program Here is a list of the top 10 tasks to complete first

Next Steps

Checkout this one-page overview to familiarize yourself with theproducts and solutions Veeam offers

Veeam Product Portfolio

Take a look at the sales amp marketing section of the ProPartner Portal and begin strategizing your Veeam salesmarketing plan today

Sales amp Marketing Resources

1

2

Earn additional margin by registering your interest and participation in deals involving Veeam products

Deal Registration3

Gain access to online training through the ProPartner Portalrsquos Learning Center and through Ingram Micro Training The resourcesin the Learning Center were designed to give you comprehensive

Learning Center4

Find out who your Veeam Marketing Manager is and start planning your next event

Checkout the Co-opMDF program Veeam Software will co-fund activities and programs such as advertising direct marketing trade shows seminars training promotional literature and more

Execute co-branded campaigns and generate leads with Campaign In-a-Box

Veeam Regional Marketing Teams

Co-opMDF

Campaign In-a-Box

7

8

9

10

Participate in joint planning and quarterly business reviews with the Veeam sales team Reach out to your Veeam sales representative for details

Joint Business Reviews

Learn now to sell Veeam solutions with these easy to understand 10-minute whiteboard selling videos

Veeam Whiteboard Selling5

6 Meet your assigned Veeam support team

Veeam Selling Support

Realizethe Promise

of TechnologyTM

Page 16: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

INGRAM MICRO TRAINING

Ingram Micro Training

Ingram Micro Training

Get VMCE certified today with Ingram Micro Training Becoming a VMCE will give you the necessary knowledge to confidently understand the architecture implementation and configuration of Veeam Solutions

The Veeam Certified Engineer (VMCE) course is 3 days of focused training learning how to implement optimize and troubleshoot the Veeam Software solution The VMCE course is designed for System Engineers Administrators Virtualization Administrators and Solution Architects or any IT specialist eager to become a recognized expert on Veeam

Courses

VMCE Training

Ingram Micro is the only relationship you need for all your Veeam certification training needs Each training course is designed to meet industry demands for IT professionals Ingram Micro Training offers select Guaranteed to Run certification training courses and over 15000 global hands-

on courses in several training formats including Live Online Classroom and After Dark to meet all of your scheduling requirements As a Veeam Authorized Education Center Ingram Micro Training offers VMCE certification to ensure your continued education competency and alignment with Veeam solutions help you stand out from the crowd

Each class booked through Ingram Micro Training comes with a Learning Guarantee Schedule your class with confidence and remain on track toearn your Veeam certification

Training ampCertifications

The VMCE certification is perfect to increase productivity reduce costs and increase career and business advancement Get more out of Veeam solutions today by getting your VMCE from Ingram Micro Training today

Veeam is partnering with Ingram Micro Training to offer you experiential learning with immersion training in our FIT LIVETM environment FIT LIVETM is designed to not only enhance your Veeam training but revolutionize retention by redefining training

Ingram Micro FIT LIVETM

Ingram Micro Training FIT LIVETM is a radically new way to learn about technical solutions Insteadof being confined to a stuffy classroom you can virtually sit in a lecture hall visit a breakout roomor network with your peers on the beach Multiple discussions can take place simultaneously andparticipants can have access to and take full advantage of all materials related to the session therefore increasing knowledge retention

Along with advanced collaboration tools our FIT LIVETM environment knocks down costs associated with business travel related to other training courses and bridges the gap by collaborating andtraining workers in multiple geographies

Ensure the skills and expertise of your IT staff are up-to-date with world-class authorized training Our Veeam curriculum is catered to help you resolve issues efficiently stand out from the crowd and improve efficiencies Get the most out of your current Veeam solutions by getting trained inour FIT LIVETM environment today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

SALES amp MARKETING RESOURCES

Sales amp Marketing Resources

Veeam looks at its partner community as an extension of its own sales marketing and technical teams

Make 2016 your year to gain more opportunities land larger projects and increase visibility by selling solutions that deliver Availability for the Modern Data Centertrade Earn up to $250 just for setting and completing sales appointments with Veeam

Veeam Appointment Setting

For every product sold at Veeam we offer cheat sheets call scripts and pre-built PowerPoint presentations that provide you with features benefits objection handling prospecting questions and competitive differentiators

Selling Tools

Register today to request an appointment

Itrsquos easy

Appointments can be on site or via teleconference

Appointments must be completed within two weeks of the initial agreement

with your Veeam sales representative

A Veeam sales representative will contact you to set up and complete the

appointment

Veeam wants to help you better understand the virtualization marketcreate demand with your customers and be a part of the Veeam success The following resources are offered to help you better understand your customersrsquo pains and in turn increase your Veeam sales

Sales amp MarketingResources

Veeam MarketReach

ProPartner Graduate Marketing Benefits

Veeam MarketReach (VMR) is an exciting FREE marketing automation tool that powers yourmarketing VMR is designed to save you time and money while ALSO helping you generate more demand than ever before

This FREE tool allows you to launch customizable integrated marketing campaigns coveringkey Veeam solutions mdash with no additional software or skills required

With Veeam MarketReach you can

As a ProPartner Graduate we are proud to offer you the highest level of VMR service offerings including

Marketing Services

Access campaign resources to help you better understand and pitch campaigns to yourcustomers

Customized landing pages- specialty content creation

Webinars with featured speakers

Banner advertisingAd Words Content syndication

Microsites featuring verticalmarketing messaging

Campaigns with ecards and registration pages

Re-targeting advertising Social media

Create customizable integrated and co-branded marketing campaigns

Leverage ready-to-send and customizable emails and landing pages

Capture leads and perform comprehensive analyses of the results Whether you are a sales or marketing professional VMR has tools available to help you better understand and pitch Veeam solutions to customers and accelerate your businessDonrsquot have credentials to access VMR Ask us

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

KEY CONTACTS | GLOBAL ALLIANCE PARTNERS

Key Contacts

Global Alliance Partners

Key Contacts

You have an Ingram Micro team dedicated to your success Familiarize yourself with all your Veeam contacts and reach out to them with questions regarding Veeam or the ProPartner Program

Professional amp Training Services Team

1-800-456-8000 x76094proservicesingrammicrocomtrainingingrammicrocom

Technical Team

Korey JohnsonField Technical Consultant koreyjohnsoningrammicrocom

Don McArdleTechnical Account Manager donmcardleingrammicrocom

Licensing Desk

1-800-456-8000 x76582veeam-licensingingrammicrocom

Market Development Specialists

Jessica DrsquoAmato 1-800-456-8000 x67385jessicadamatoingrammicrocom

Trevor Nicholson1-800-456-8000 x67015trevornicholsoningrammicrocom

Veeam looks at our Global Alliance Partners as a way to provide an all-encompassing solution for virtualization management and data protection

Selling Veeam jointly with Veeam Alliance Partners gives your customers the opportunity to take advantage of this collaborative effort between industry-leading hardware and software providers to provide the best of the best including hypervisor technology storage innovations backupreplication and virtualization management

Global Alliance Partners

Veeam and Microsoft provide the most complete modern data protectioninfrastructure management and capacity planning for virtual environmentsWith the growing adoption of Microsoft Cloud OS Veeam is focused on creating solutions that address all of the key pillars Windows Server 2012 with Hyper-V(R2) System Center 2012 and Microsoft Azure

Veeam complements Cisco UCS platforms by providing cutting-edge solutions for next generation data centers all while helping customers minimize risk decrease downtime reduce cost and streamlinemanagement

VMware and Veeam are helping customers virtualize with confidence by providing the most comprehensive virtualization management and data protection solutions for businesses of all sizes

Together the combination of Veeam and EMC saves your customers time and money and reduces risk This joint offering helps companies avoid data loss by enabling low recovery point objectives (PROs) and facilitating offsite data protection

Selected as the 2013 Alliance One Partner of the Year in the Converged Storage category Veeam views HP as a vital strategic partner Veeam and HP offer a truly integrated end-to-end storage and data protection solution optimized for virtual environments

Veeam and NetApp offer flexible solutions with high-speed granularrecovery options for customers who need to address the evolving requirements of an Always On business

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

NEXT STEPS

Next Steps

Welcome to the Veeam ProPartner Program Here is a list of the top 10 tasks to complete first

Next Steps

Checkout this one-page overview to familiarize yourself with theproducts and solutions Veeam offers

Veeam Product Portfolio

Take a look at the sales amp marketing section of the ProPartner Portal and begin strategizing your Veeam salesmarketing plan today

Sales amp Marketing Resources

1

2

Earn additional margin by registering your interest and participation in deals involving Veeam products

Deal Registration3

Gain access to online training through the ProPartner Portalrsquos Learning Center and through Ingram Micro Training The resourcesin the Learning Center were designed to give you comprehensive

Learning Center4

Find out who your Veeam Marketing Manager is and start planning your next event

Checkout the Co-opMDF program Veeam Software will co-fund activities and programs such as advertising direct marketing trade shows seminars training promotional literature and more

Execute co-branded campaigns and generate leads with Campaign In-a-Box

Veeam Regional Marketing Teams

Co-opMDF

Campaign In-a-Box

7

8

9

10

Participate in joint planning and quarterly business reviews with the Veeam sales team Reach out to your Veeam sales representative for details

Joint Business Reviews

Learn now to sell Veeam solutions with these easy to understand 10-minute whiteboard selling videos

Veeam Whiteboard Selling5

6 Meet your assigned Veeam support team

Veeam Selling Support

Realizethe Promise

of TechnologyTM

Page 17: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

The VMCE certification is perfect to increase productivity reduce costs and increase career and business advancement Get more out of Veeam solutions today by getting your VMCE from Ingram Micro Training today

Veeam is partnering with Ingram Micro Training to offer you experiential learning with immersion training in our FIT LIVETM environment FIT LIVETM is designed to not only enhance your Veeam training but revolutionize retention by redefining training

Ingram Micro FIT LIVETM

Ingram Micro Training FIT LIVETM is a radically new way to learn about technical solutions Insteadof being confined to a stuffy classroom you can virtually sit in a lecture hall visit a breakout roomor network with your peers on the beach Multiple discussions can take place simultaneously andparticipants can have access to and take full advantage of all materials related to the session therefore increasing knowledge retention

Along with advanced collaboration tools our FIT LIVETM environment knocks down costs associated with business travel related to other training courses and bridges the gap by collaborating andtraining workers in multiple geographies

Ensure the skills and expertise of your IT staff are up-to-date with world-class authorized training Our Veeam curriculum is catered to help you resolve issues efficiently stand out from the crowd and improve efficiencies Get the most out of your current Veeam solutions by getting trained inour FIT LIVETM environment today

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

SALES amp MARKETING RESOURCES

Sales amp Marketing Resources

Veeam looks at its partner community as an extension of its own sales marketing and technical teams

Make 2016 your year to gain more opportunities land larger projects and increase visibility by selling solutions that deliver Availability for the Modern Data Centertrade Earn up to $250 just for setting and completing sales appointments with Veeam

Veeam Appointment Setting

For every product sold at Veeam we offer cheat sheets call scripts and pre-built PowerPoint presentations that provide you with features benefits objection handling prospecting questions and competitive differentiators

Selling Tools

Register today to request an appointment

Itrsquos easy

Appointments can be on site or via teleconference

Appointments must be completed within two weeks of the initial agreement

with your Veeam sales representative

A Veeam sales representative will contact you to set up and complete the

appointment

Veeam wants to help you better understand the virtualization marketcreate demand with your customers and be a part of the Veeam success The following resources are offered to help you better understand your customersrsquo pains and in turn increase your Veeam sales

Sales amp MarketingResources

Veeam MarketReach

ProPartner Graduate Marketing Benefits

Veeam MarketReach (VMR) is an exciting FREE marketing automation tool that powers yourmarketing VMR is designed to save you time and money while ALSO helping you generate more demand than ever before

This FREE tool allows you to launch customizable integrated marketing campaigns coveringkey Veeam solutions mdash with no additional software or skills required

With Veeam MarketReach you can

As a ProPartner Graduate we are proud to offer you the highest level of VMR service offerings including

Marketing Services

Access campaign resources to help you better understand and pitch campaigns to yourcustomers

Customized landing pages- specialty content creation

Webinars with featured speakers

Banner advertisingAd Words Content syndication

Microsites featuring verticalmarketing messaging

Campaigns with ecards and registration pages

Re-targeting advertising Social media

Create customizable integrated and co-branded marketing campaigns

Leverage ready-to-send and customizable emails and landing pages

Capture leads and perform comprehensive analyses of the results Whether you are a sales or marketing professional VMR has tools available to help you better understand and pitch Veeam solutions to customers and accelerate your businessDonrsquot have credentials to access VMR Ask us

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

KEY CONTACTS | GLOBAL ALLIANCE PARTNERS

Key Contacts

Global Alliance Partners

Key Contacts

You have an Ingram Micro team dedicated to your success Familiarize yourself with all your Veeam contacts and reach out to them with questions regarding Veeam or the ProPartner Program

Professional amp Training Services Team

1-800-456-8000 x76094proservicesingrammicrocomtrainingingrammicrocom

Technical Team

Korey JohnsonField Technical Consultant koreyjohnsoningrammicrocom

Don McArdleTechnical Account Manager donmcardleingrammicrocom

Licensing Desk

1-800-456-8000 x76582veeam-licensingingrammicrocom

Market Development Specialists

Jessica DrsquoAmato 1-800-456-8000 x67385jessicadamatoingrammicrocom

Trevor Nicholson1-800-456-8000 x67015trevornicholsoningrammicrocom

Veeam looks at our Global Alliance Partners as a way to provide an all-encompassing solution for virtualization management and data protection

Selling Veeam jointly with Veeam Alliance Partners gives your customers the opportunity to take advantage of this collaborative effort between industry-leading hardware and software providers to provide the best of the best including hypervisor technology storage innovations backupreplication and virtualization management

Global Alliance Partners

Veeam and Microsoft provide the most complete modern data protectioninfrastructure management and capacity planning for virtual environmentsWith the growing adoption of Microsoft Cloud OS Veeam is focused on creating solutions that address all of the key pillars Windows Server 2012 with Hyper-V(R2) System Center 2012 and Microsoft Azure

Veeam complements Cisco UCS platforms by providing cutting-edge solutions for next generation data centers all while helping customers minimize risk decrease downtime reduce cost and streamlinemanagement

VMware and Veeam are helping customers virtualize with confidence by providing the most comprehensive virtualization management and data protection solutions for businesses of all sizes

Together the combination of Veeam and EMC saves your customers time and money and reduces risk This joint offering helps companies avoid data loss by enabling low recovery point objectives (PROs) and facilitating offsite data protection

Selected as the 2013 Alliance One Partner of the Year in the Converged Storage category Veeam views HP as a vital strategic partner Veeam and HP offer a truly integrated end-to-end storage and data protection solution optimized for virtual environments

Veeam and NetApp offer flexible solutions with high-speed granularrecovery options for customers who need to address the evolving requirements of an Always On business

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

NEXT STEPS

Next Steps

Welcome to the Veeam ProPartner Program Here is a list of the top 10 tasks to complete first

Next Steps

Checkout this one-page overview to familiarize yourself with theproducts and solutions Veeam offers

Veeam Product Portfolio

Take a look at the sales amp marketing section of the ProPartner Portal and begin strategizing your Veeam salesmarketing plan today

Sales amp Marketing Resources

1

2

Earn additional margin by registering your interest and participation in deals involving Veeam products

Deal Registration3

Gain access to online training through the ProPartner Portalrsquos Learning Center and through Ingram Micro Training The resourcesin the Learning Center were designed to give you comprehensive

Learning Center4

Find out who your Veeam Marketing Manager is and start planning your next event

Checkout the Co-opMDF program Veeam Software will co-fund activities and programs such as advertising direct marketing trade shows seminars training promotional literature and more

Execute co-branded campaigns and generate leads with Campaign In-a-Box

Veeam Regional Marketing Teams

Co-opMDF

Campaign In-a-Box

7

8

9

10

Participate in joint planning and quarterly business reviews with the Veeam sales team Reach out to your Veeam sales representative for details

Joint Business Reviews

Learn now to sell Veeam solutions with these easy to understand 10-minute whiteboard selling videos

Veeam Whiteboard Selling5

6 Meet your assigned Veeam support team

Veeam Selling Support

Realizethe Promise

of TechnologyTM

Page 18: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

SALES amp MARKETING RESOURCES

Sales amp Marketing Resources

Veeam looks at its partner community as an extension of its own sales marketing and technical teams

Make 2016 your year to gain more opportunities land larger projects and increase visibility by selling solutions that deliver Availability for the Modern Data Centertrade Earn up to $250 just for setting and completing sales appointments with Veeam

Veeam Appointment Setting

For every product sold at Veeam we offer cheat sheets call scripts and pre-built PowerPoint presentations that provide you with features benefits objection handling prospecting questions and competitive differentiators

Selling Tools

Register today to request an appointment

Itrsquos easy

Appointments can be on site or via teleconference

Appointments must be completed within two weeks of the initial agreement

with your Veeam sales representative

A Veeam sales representative will contact you to set up and complete the

appointment

Veeam wants to help you better understand the virtualization marketcreate demand with your customers and be a part of the Veeam success The following resources are offered to help you better understand your customersrsquo pains and in turn increase your Veeam sales

Sales amp MarketingResources

Veeam MarketReach

ProPartner Graduate Marketing Benefits

Veeam MarketReach (VMR) is an exciting FREE marketing automation tool that powers yourmarketing VMR is designed to save you time and money while ALSO helping you generate more demand than ever before

This FREE tool allows you to launch customizable integrated marketing campaigns coveringkey Veeam solutions mdash with no additional software or skills required

With Veeam MarketReach you can

As a ProPartner Graduate we are proud to offer you the highest level of VMR service offerings including

Marketing Services

Access campaign resources to help you better understand and pitch campaigns to yourcustomers

Customized landing pages- specialty content creation

Webinars with featured speakers

Banner advertisingAd Words Content syndication

Microsites featuring verticalmarketing messaging

Campaigns with ecards and registration pages

Re-targeting advertising Social media

Create customizable integrated and co-branded marketing campaigns

Leverage ready-to-send and customizable emails and landing pages

Capture leads and perform comprehensive analyses of the results Whether you are a sales or marketing professional VMR has tools available to help you better understand and pitch Veeam solutions to customers and accelerate your businessDonrsquot have credentials to access VMR Ask us

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

KEY CONTACTS | GLOBAL ALLIANCE PARTNERS

Key Contacts

Global Alliance Partners

Key Contacts

You have an Ingram Micro team dedicated to your success Familiarize yourself with all your Veeam contacts and reach out to them with questions regarding Veeam or the ProPartner Program

Professional amp Training Services Team

1-800-456-8000 x76094proservicesingrammicrocomtrainingingrammicrocom

Technical Team

Korey JohnsonField Technical Consultant koreyjohnsoningrammicrocom

Don McArdleTechnical Account Manager donmcardleingrammicrocom

Licensing Desk

1-800-456-8000 x76582veeam-licensingingrammicrocom

Market Development Specialists

Jessica DrsquoAmato 1-800-456-8000 x67385jessicadamatoingrammicrocom

Trevor Nicholson1-800-456-8000 x67015trevornicholsoningrammicrocom

Veeam looks at our Global Alliance Partners as a way to provide an all-encompassing solution for virtualization management and data protection

Selling Veeam jointly with Veeam Alliance Partners gives your customers the opportunity to take advantage of this collaborative effort between industry-leading hardware and software providers to provide the best of the best including hypervisor technology storage innovations backupreplication and virtualization management

Global Alliance Partners

Veeam and Microsoft provide the most complete modern data protectioninfrastructure management and capacity planning for virtual environmentsWith the growing adoption of Microsoft Cloud OS Veeam is focused on creating solutions that address all of the key pillars Windows Server 2012 with Hyper-V(R2) System Center 2012 and Microsoft Azure

Veeam complements Cisco UCS platforms by providing cutting-edge solutions for next generation data centers all while helping customers minimize risk decrease downtime reduce cost and streamlinemanagement

VMware and Veeam are helping customers virtualize with confidence by providing the most comprehensive virtualization management and data protection solutions for businesses of all sizes

Together the combination of Veeam and EMC saves your customers time and money and reduces risk This joint offering helps companies avoid data loss by enabling low recovery point objectives (PROs) and facilitating offsite data protection

Selected as the 2013 Alliance One Partner of the Year in the Converged Storage category Veeam views HP as a vital strategic partner Veeam and HP offer a truly integrated end-to-end storage and data protection solution optimized for virtual environments

Veeam and NetApp offer flexible solutions with high-speed granularrecovery options for customers who need to address the evolving requirements of an Always On business

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

NEXT STEPS

Next Steps

Welcome to the Veeam ProPartner Program Here is a list of the top 10 tasks to complete first

Next Steps

Checkout this one-page overview to familiarize yourself with theproducts and solutions Veeam offers

Veeam Product Portfolio

Take a look at the sales amp marketing section of the ProPartner Portal and begin strategizing your Veeam salesmarketing plan today

Sales amp Marketing Resources

1

2

Earn additional margin by registering your interest and participation in deals involving Veeam products

Deal Registration3

Gain access to online training through the ProPartner Portalrsquos Learning Center and through Ingram Micro Training The resourcesin the Learning Center were designed to give you comprehensive

Learning Center4

Find out who your Veeam Marketing Manager is and start planning your next event

Checkout the Co-opMDF program Veeam Software will co-fund activities and programs such as advertising direct marketing trade shows seminars training promotional literature and more

Execute co-branded campaigns and generate leads with Campaign In-a-Box

Veeam Regional Marketing Teams

Co-opMDF

Campaign In-a-Box

7

8

9

10

Participate in joint planning and quarterly business reviews with the Veeam sales team Reach out to your Veeam sales representative for details

Joint Business Reviews

Learn now to sell Veeam solutions with these easy to understand 10-minute whiteboard selling videos

Veeam Whiteboard Selling5

6 Meet your assigned Veeam support team

Veeam Selling Support

Realizethe Promise

of TechnologyTM

Page 19: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

Veeam MarketReach

ProPartner Graduate Marketing Benefits

Veeam MarketReach (VMR) is an exciting FREE marketing automation tool that powers yourmarketing VMR is designed to save you time and money while ALSO helping you generate more demand than ever before

This FREE tool allows you to launch customizable integrated marketing campaigns coveringkey Veeam solutions mdash with no additional software or skills required

With Veeam MarketReach you can

As a ProPartner Graduate we are proud to offer you the highest level of VMR service offerings including

Marketing Services

Access campaign resources to help you better understand and pitch campaigns to yourcustomers

Customized landing pages- specialty content creation

Webinars with featured speakers

Banner advertisingAd Words Content syndication

Microsites featuring verticalmarketing messaging

Campaigns with ecards and registration pages

Re-targeting advertising Social media

Create customizable integrated and co-branded marketing campaigns

Leverage ready-to-send and customizable emails and landing pages

Capture leads and perform comprehensive analyses of the results Whether you are a sales or marketing professional VMR has tools available to help you better understand and pitch Veeam solutions to customers and accelerate your businessDonrsquot have credentials to access VMR Ask us

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

KEY CONTACTS | GLOBAL ALLIANCE PARTNERS

Key Contacts

Global Alliance Partners

Key Contacts

You have an Ingram Micro team dedicated to your success Familiarize yourself with all your Veeam contacts and reach out to them with questions regarding Veeam or the ProPartner Program

Professional amp Training Services Team

1-800-456-8000 x76094proservicesingrammicrocomtrainingingrammicrocom

Technical Team

Korey JohnsonField Technical Consultant koreyjohnsoningrammicrocom

Don McArdleTechnical Account Manager donmcardleingrammicrocom

Licensing Desk

1-800-456-8000 x76582veeam-licensingingrammicrocom

Market Development Specialists

Jessica DrsquoAmato 1-800-456-8000 x67385jessicadamatoingrammicrocom

Trevor Nicholson1-800-456-8000 x67015trevornicholsoningrammicrocom

Veeam looks at our Global Alliance Partners as a way to provide an all-encompassing solution for virtualization management and data protection

Selling Veeam jointly with Veeam Alliance Partners gives your customers the opportunity to take advantage of this collaborative effort between industry-leading hardware and software providers to provide the best of the best including hypervisor technology storage innovations backupreplication and virtualization management

Global Alliance Partners

Veeam and Microsoft provide the most complete modern data protectioninfrastructure management and capacity planning for virtual environmentsWith the growing adoption of Microsoft Cloud OS Veeam is focused on creating solutions that address all of the key pillars Windows Server 2012 with Hyper-V(R2) System Center 2012 and Microsoft Azure

Veeam complements Cisco UCS platforms by providing cutting-edge solutions for next generation data centers all while helping customers minimize risk decrease downtime reduce cost and streamlinemanagement

VMware and Veeam are helping customers virtualize with confidence by providing the most comprehensive virtualization management and data protection solutions for businesses of all sizes

Together the combination of Veeam and EMC saves your customers time and money and reduces risk This joint offering helps companies avoid data loss by enabling low recovery point objectives (PROs) and facilitating offsite data protection

Selected as the 2013 Alliance One Partner of the Year in the Converged Storage category Veeam views HP as a vital strategic partner Veeam and HP offer a truly integrated end-to-end storage and data protection solution optimized for virtual environments

Veeam and NetApp offer flexible solutions with high-speed granularrecovery options for customers who need to address the evolving requirements of an Always On business

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

NEXT STEPS

Next Steps

Welcome to the Veeam ProPartner Program Here is a list of the top 10 tasks to complete first

Next Steps

Checkout this one-page overview to familiarize yourself with theproducts and solutions Veeam offers

Veeam Product Portfolio

Take a look at the sales amp marketing section of the ProPartner Portal and begin strategizing your Veeam salesmarketing plan today

Sales amp Marketing Resources

1

2

Earn additional margin by registering your interest and participation in deals involving Veeam products

Deal Registration3

Gain access to online training through the ProPartner Portalrsquos Learning Center and through Ingram Micro Training The resourcesin the Learning Center were designed to give you comprehensive

Learning Center4

Find out who your Veeam Marketing Manager is and start planning your next event

Checkout the Co-opMDF program Veeam Software will co-fund activities and programs such as advertising direct marketing trade shows seminars training promotional literature and more

Execute co-branded campaigns and generate leads with Campaign In-a-Box

Veeam Regional Marketing Teams

Co-opMDF

Campaign In-a-Box

7

8

9

10

Participate in joint planning and quarterly business reviews with the Veeam sales team Reach out to your Veeam sales representative for details

Joint Business Reviews

Learn now to sell Veeam solutions with these easy to understand 10-minute whiteboard selling videos

Veeam Whiteboard Selling5

6 Meet your assigned Veeam support team

Veeam Selling Support

Realizethe Promise

of TechnologyTM

Page 20: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

KEY CONTACTS | GLOBAL ALLIANCE PARTNERS

Key Contacts

Global Alliance Partners

Key Contacts

You have an Ingram Micro team dedicated to your success Familiarize yourself with all your Veeam contacts and reach out to them with questions regarding Veeam or the ProPartner Program

Professional amp Training Services Team

1-800-456-8000 x76094proservicesingrammicrocomtrainingingrammicrocom

Technical Team

Korey JohnsonField Technical Consultant koreyjohnsoningrammicrocom

Don McArdleTechnical Account Manager donmcardleingrammicrocom

Licensing Desk

1-800-456-8000 x76582veeam-licensingingrammicrocom

Market Development Specialists

Jessica DrsquoAmato 1-800-456-8000 x67385jessicadamatoingrammicrocom

Trevor Nicholson1-800-456-8000 x67015trevornicholsoningrammicrocom

Veeam looks at our Global Alliance Partners as a way to provide an all-encompassing solution for virtualization management and data protection

Selling Veeam jointly with Veeam Alliance Partners gives your customers the opportunity to take advantage of this collaborative effort between industry-leading hardware and software providers to provide the best of the best including hypervisor technology storage innovations backupreplication and virtualization management

Global Alliance Partners

Veeam and Microsoft provide the most complete modern data protectioninfrastructure management and capacity planning for virtual environmentsWith the growing adoption of Microsoft Cloud OS Veeam is focused on creating solutions that address all of the key pillars Windows Server 2012 with Hyper-V(R2) System Center 2012 and Microsoft Azure

Veeam complements Cisco UCS platforms by providing cutting-edge solutions for next generation data centers all while helping customers minimize risk decrease downtime reduce cost and streamlinemanagement

VMware and Veeam are helping customers virtualize with confidence by providing the most comprehensive virtualization management and data protection solutions for businesses of all sizes

Together the combination of Veeam and EMC saves your customers time and money and reduces risk This joint offering helps companies avoid data loss by enabling low recovery point objectives (PROs) and facilitating offsite data protection

Selected as the 2013 Alliance One Partner of the Year in the Converged Storage category Veeam views HP as a vital strategic partner Veeam and HP offer a truly integrated end-to-end storage and data protection solution optimized for virtual environments

Veeam and NetApp offer flexible solutions with high-speed granularrecovery options for customers who need to address the evolving requirements of an Always On business

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

NEXT STEPS

Next Steps

Welcome to the Veeam ProPartner Program Here is a list of the top 10 tasks to complete first

Next Steps

Checkout this one-page overview to familiarize yourself with theproducts and solutions Veeam offers

Veeam Product Portfolio

Take a look at the sales amp marketing section of the ProPartner Portal and begin strategizing your Veeam salesmarketing plan today

Sales amp Marketing Resources

1

2

Earn additional margin by registering your interest and participation in deals involving Veeam products

Deal Registration3

Gain access to online training through the ProPartner Portalrsquos Learning Center and through Ingram Micro Training The resourcesin the Learning Center were designed to give you comprehensive

Learning Center4

Find out who your Veeam Marketing Manager is and start planning your next event

Checkout the Co-opMDF program Veeam Software will co-fund activities and programs such as advertising direct marketing trade shows seminars training promotional literature and more

Execute co-branded campaigns and generate leads with Campaign In-a-Box

Veeam Regional Marketing Teams

Co-opMDF

Campaign In-a-Box

7

8

9

10

Participate in joint planning and quarterly business reviews with the Veeam sales team Reach out to your Veeam sales representative for details

Joint Business Reviews

Learn now to sell Veeam solutions with these easy to understand 10-minute whiteboard selling videos

Veeam Whiteboard Selling5

6 Meet your assigned Veeam support team

Veeam Selling Support

Realizethe Promise

of TechnologyTM

Page 21: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

Veeam looks at our Global Alliance Partners as a way to provide an all-encompassing solution for virtualization management and data protection

Selling Veeam jointly with Veeam Alliance Partners gives your customers the opportunity to take advantage of this collaborative effort between industry-leading hardware and software providers to provide the best of the best including hypervisor technology storage innovations backupreplication and virtualization management

Global Alliance Partners

Veeam and Microsoft provide the most complete modern data protectioninfrastructure management and capacity planning for virtual environmentsWith the growing adoption of Microsoft Cloud OS Veeam is focused on creating solutions that address all of the key pillars Windows Server 2012 with Hyper-V(R2) System Center 2012 and Microsoft Azure

Veeam complements Cisco UCS platforms by providing cutting-edge solutions for next generation data centers all while helping customers minimize risk decrease downtime reduce cost and streamlinemanagement

VMware and Veeam are helping customers virtualize with confidence by providing the most comprehensive virtualization management and data protection solutions for businesses of all sizes

Together the combination of Veeam and EMC saves your customers time and money and reduces risk This joint offering helps companies avoid data loss by enabling low recovery point objectives (PROs) and facilitating offsite data protection

Selected as the 2013 Alliance One Partner of the Year in the Converged Storage category Veeam views HP as a vital strategic partner Veeam and HP offer a truly integrated end-to-end storage and data protection solution optimized for virtual environments

Veeam and NetApp offer flexible solutions with high-speed granularrecovery options for customers who need to address the evolving requirements of an Always On business

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

NEXT STEPS

Next Steps

Welcome to the Veeam ProPartner Program Here is a list of the top 10 tasks to complete first

Next Steps

Checkout this one-page overview to familiarize yourself with theproducts and solutions Veeam offers

Veeam Product Portfolio

Take a look at the sales amp marketing section of the ProPartner Portal and begin strategizing your Veeam salesmarketing plan today

Sales amp Marketing Resources

1

2

Earn additional margin by registering your interest and participation in deals involving Veeam products

Deal Registration3

Gain access to online training through the ProPartner Portalrsquos Learning Center and through Ingram Micro Training The resourcesin the Learning Center were designed to give you comprehensive

Learning Center4

Find out who your Veeam Marketing Manager is and start planning your next event

Checkout the Co-opMDF program Veeam Software will co-fund activities and programs such as advertising direct marketing trade shows seminars training promotional literature and more

Execute co-branded campaigns and generate leads with Campaign In-a-Box

Veeam Regional Marketing Teams

Co-opMDF

Campaign In-a-Box

7

8

9

10

Participate in joint planning and quarterly business reviews with the Veeam sales team Reach out to your Veeam sales representative for details

Joint Business Reviews

Learn now to sell Veeam solutions with these easy to understand 10-minute whiteboard selling videos

Veeam Whiteboard Selling5

6 Meet your assigned Veeam support team

Veeam Selling Support

Realizethe Promise

of TechnologyTM

Page 22: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

Product Information

ProPartnerProgram

Getting Started

ProPartner Responsibilities

ProPartnerPortal Access

ProPartner Technical Support

Licensing amp Purchasing

Professional Services

Training ampCertifications

Sales amp Marketing Resources

Key Contacts

Global AlliancePartners

Next Steps

NEXT STEPS

Next Steps

Welcome to the Veeam ProPartner Program Here is a list of the top 10 tasks to complete first

Next Steps

Checkout this one-page overview to familiarize yourself with theproducts and solutions Veeam offers

Veeam Product Portfolio

Take a look at the sales amp marketing section of the ProPartner Portal and begin strategizing your Veeam salesmarketing plan today

Sales amp Marketing Resources

1

2

Earn additional margin by registering your interest and participation in deals involving Veeam products

Deal Registration3

Gain access to online training through the ProPartner Portalrsquos Learning Center and through Ingram Micro Training The resourcesin the Learning Center were designed to give you comprehensive

Learning Center4

Find out who your Veeam Marketing Manager is and start planning your next event

Checkout the Co-opMDF program Veeam Software will co-fund activities and programs such as advertising direct marketing trade shows seminars training promotional literature and more

Execute co-branded campaigns and generate leads with Campaign In-a-Box

Veeam Regional Marketing Teams

Co-opMDF

Campaign In-a-Box

7

8

9

10

Participate in joint planning and quarterly business reviews with the Veeam sales team Reach out to your Veeam sales representative for details

Joint Business Reviews

Learn now to sell Veeam solutions with these easy to understand 10-minute whiteboard selling videos

Veeam Whiteboard Selling5

6 Meet your assigned Veeam support team

Veeam Selling Support

Realizethe Promise

of TechnologyTM

Page 23: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

Find out who your Veeam Marketing Manager is and start planning your next event

Checkout the Co-opMDF program Veeam Software will co-fund activities and programs such as advertising direct marketing trade shows seminars training promotional literature and more

Execute co-branded campaigns and generate leads with Campaign In-a-Box

Veeam Regional Marketing Teams

Co-opMDF

Campaign In-a-Box

7

8

9

10

Participate in joint planning and quarterly business reviews with the Veeam sales team Reach out to your Veeam sales representative for details

Joint Business Reviews

Learn now to sell Veeam solutions with these easy to understand 10-minute whiteboard selling videos

Veeam Whiteboard Selling5

6 Meet your assigned Veeam support team

Veeam Selling Support

Realizethe Promise

of TechnologyTM

Page 24: ProPartner Playbook - ingrammicroplaybook.com Services Training & ... Veeam ProPartner Portal is a dedicated partner resource website that ... please reach out to your Veeam sales

Realizethe Promise

of TechnologyTM