Founded in 2007 by Mr. S R Sinha and Mrs. Rashmi Sinha, with a vision of establishing a full service financial institution with headquarters in Bihar.

Conceived to be the most innovative microfinance institution to suit the borrowers„ need while maintaining the highest quality of Microfinance Services throughout operations.

Founded as Saija Vikas, a society with the mission of providing microfinance services to urban and rural poor and small business owners in northern India, Started with a market research survey interviewing 1500 clients at Patna about economic conditions, needs of financial products etc.

The promoters soon realized the market potential for microfinance services in Bihar and the constraints of working within the NGO segment and took the strategic decision to transform to a for- profit entity (NBFC) as on April 2008 as

Saija Finance Private Limited.

The Journey Begins…

Introduction

Successfully completed 10+ years of operations and currently operating in 5 states, being the first NBFC_MFI based out of Bihar. The Company has been categorized as SYSTEMETICALLLY IMP NBFC has per RBI norms and is well placed to apply for a banking license in the coming months, as Govt. of India has

now allowed us to convert to a bank.

P

R

O

M

O

T

E

R

S. R Sinha

DOB:21.02.1956

Rashmi Sinha

DOB:18.02.1960

• An alumnus of FMS, Delhi University • Founding MD, Maharishi Housing Development Finance, an NBFC, which

became a very strong player in very early years of its operations with one of the best growth rates in the housing finance sector and a 100% recovery record

Under the leadership of Mr. Sinha in less than 4 years, asset under management

increased from INR 20 Crs (2.86 $ Mn) to Rs 100 Crs/ (14.26 $ Mn). Subsequently the portfolio of the company merged with ICICI Bank.

Mr. Sinha subsequently worked for Lord Krishna Bank, as Senior Vice President,

Retail Assets and as Country Head – Cross Sell with Centurion Bank of Punjab.

• An Economics Graduate from Lady Shri Ram College, Delhi University and MBA from Faculty of

Management Studies, Delhi University.

• 18 years of experience with SAIL, the leading public sector steel giant, in the area of HR. She has also participated as a member of the Core Team in turnaround strategies for SAIL. She was involved in implementation of a new HR Initiatives at SAIL involving revised performance management systems, training and development initiatives and plant level study of various productivity parameters

Ms. Sinha has also been involved as a visiting and permanent faculty in reputed management institutes across Delhi. She has been conducting successful workshops on leadership, interpersonal effectiveness, change management, effective communication and team work.

She has a number of publications to her credit which have found place in reputed management

journals.

37+ years of experience in retail banking, housing finance and insurance

35+ years of experience in the field of human resources and management education

Promoter’s

Setup in 2011, Pragati India Fund is an India focused private equity fund investing in small and medium sized companies with strong entrepreneurial and management capabilities.

Pragati partners with businesses based out of North & Central India that are looking to grow, and works with them by providing capital and operational support.

The fund has commitments from Commonwealth Development Corporation (CDC, the investment arm of the UK Government) and International Finance Corporation (IFC, the private sector arm of the World Bank).

As of date, the Pragati portfolio has become a part of CDC„s India operations.

A global pioneer and leader in microfinance, Accion was found in 1961 and has to-date helped build 63 microfinance institutions in 32 countries on four continents.

As of June 2015 those institutions were collectively serving 4.73 million people with microloans and 4.8 million people with savings products.

Apart from making equity infusion in Saija, Accion also provides key management talent support and extensive high quality technical assistance.

They have also provided grant support for strengthening the company.

With support from Credit Suisse, Accion also provides free and regular capacity building interventions at Saija Finance.

Accion invested in Saija in

2008 & 2018

Pragati invested in

Saija in 2012 & 2018

Investing partners

The new investor is known to create a world class private equity firm that can create risk adjusted, high return portfolios by: investing in high growth businesses looking for value-added capital

to scale up; Purchasing orphaned/ undermanaged businesses; Solving business challenges that have created value dislocations; Growing profits at rates higher than the market; and/or Achieving multiple expansion /re-rating.

Saija and the new investor (Xponentia) has agreed on a term sheet for further investment, basis which the new investor will invest INR 125cr in the Company.

New Investor

Status: RBI approval awaited

OIKO CREDIT has agreed to invest Rs 50Cr in Saija. Status: In-principle clearance by OIKO CREDIT for Due Diligence.

SAIJA – RBI Application for equity raise

SAIJA – Board Members

Mr. Shaibal Gupta – Independent Director •Social scientist, Founder Member-Secretary of Asian Development Research Institute in Patna, Bihar; Director of Centre for Economic Policy and Public Finance, set-up in ADRI by the Government of Bihar; Best known expert on the politics and economics of Bihar. •He has held advisory positions in various committees. He was a director of the Andhra Bank until his term expired and Member Executive Committee, National Literacy Mission (NLM) – India, Government of India, Ministry of HRD, New Delhi. Mr. V P Singh – Independent Director •He was Ex-chairman of Industrial Finance Corporation of India (IFCI), and Ex-Executive Director of IDBI Bank. •He has long exposure with international financial institutions including World Bank, Asian Development Bank, European Investment Bank, KFW, DEG, FMO, Japan Development Bank and JABIC in the areas of co-financing of infrastructure projects and institutional development •He also rendered consultancy services to Goldman Sachs, Muzuho Securities, UBS Global Asset Management and Boston Consulting Group on areas like India Lending Business, Pricing of Commercial Banking Products, Banking Regulations, and Policies. •He is non-executive independent director of a few companies in infrastructure and financial services sectors, one of them is a leading microfinance company in India, which is transformed into a commercial bank. Shri Sushil Kumar Mishra - Director Shri Sushil Kumar Mishra was the Deputy Managing Director & Chief Information Officer of State Bank of India (SBI) before his superannuation, a 206-year-old organization and India„s largest commercial Bank with 2,15,481 employees. With more than 19,000 branches and 26000 ATMs, the State Bank Group includes besides SBI, 5 associate banks and 22 subsidiaries including 8 foreign subsidiaries to form a formidable financial powerhouse. SBI is often referred to as a “Proxy for the Indian economy”. SBI is the only Indian bank to feature in the Fortune Global 500 list. Mishra assumed the role of CIO of State Bank of India on 28th August 2012.

SAIJA – Board Members

Mr. Carlos Castello - ACCION Nominee Director •Manages Root Capital„s global program operations, including lending, risk management, and financial advisory services. •He brings 25 years of experience at ACCION International, having served most recently as executive managing director of global programs. In this

position, he managed and coordinated ACCION‟s technical assistance and management services for more than 30 microfinance partner institutions in Africa, China, India, and Latin America. •Carlos holds an M.A. in economics and an M.S. in Foreign Service from Georgetown University as well as a B.A. in international administration from Union College. Mr. Abhishek Aggrawal- ACCION Nominee Director •He is a Chartered Accountant and is currently heading Accion in India as Country Director. •Abhishek had been seconded to Swadhaar FinServe Pvt. Ltd. as CFO in 2010. Prior to joining the Swadhaar team, he was seconded by Accion to YES Bank for microfinance division. Before joining ACCION, Abhishek worked for nearly 5 years with FINCA International, a global network of microfinance institutions (MFIs). Mr. Ashuthosh Binayake - Pragati Nominee Director •He is a Chartered Accountant and has over fifteen years of experience in India across project finance, private equity and corporate finance. He also functions as CFO for UTI Capital. •He has strong infrastructure expertise and at UTI Capital he focuses on originating and evaluating equity investments, over-seeing the portfolio and creating exit opportunities within the private equity business.

SAIJA – Suggested Board Members from Xponentia

Ajay Relan – New Director Mr Relan was the Managing Partner of CX Partners which raised a USD 550 million India Fund in 2009. Before CX Partners, he founded Citigroup Venture Capital International (“CVCI”) in 1996. He was also a member of the CVCI team which raised two global emerging market funds -USD 1.5 billion in 2005 and USD 4.3 billion in 2007. Over his investment career, he has led and been involved in numerous deals with an aggregate invested capital in excess of USD 2 billion. Mr. Relan studied at St Stephens College, Delhi University and obtained a post-graduate diploma in Business Management from Indian Institute of Management, Ahmedabad. Devinjit Singh – New Director Mr. Singh was a Managing Director of The Carlyle Group in India, a global market leader in private equity investing, for over a decade. Over his investment career, he has led and been involved in numerous deals with an aggregate invested capital in excess of USD 1 billion. Previously, he was the Managing Director and Head of Mergers and Acquisitions at Citigroup India. Mr. Singh received an undergraduate degree in Mathematics from Hindu College, Delhi University and holds an MBA from The Fuqua School of Business, Duke University,USA. He serves on the Executive Committee of the India Venture Capital Association and SEBI„s Alternative Investments Policy Advisory Committee. P R Srinivasan – New Director Mr. Srinivasan served as India Region Head and Managing Director of Citigroup Venture Capital International (“CVCI”). He was also a member of the CVCI team which raised two global emerging market funds - USD 1.5 billion in 2005 and USD 4.3 billion in 2007. Before CVCI, he was one of the founders of HSBC Private Equity in India, which raised a USD 60 million fund in 1995. Over his investment career, he has led and been involved in numerous deals with an aggregate invested capital in excess of USD 700 million. Mr. Srinivasan holds a bachelor„s degree from College of Engineering, Guindy, Chennai and obtained a post-graduate diploma in Business Management from Indian Institute of Management, Bangalore.

SAIJA – Organizational Structure

Senior Management

Mr. Rajendra Thote – Chief Operating Officer Joined SAIJA in the year 2019. A Executive Master in Business Administration from National Institute of Management, Mumbai. He has over 30 + years of experience in the Financial Services sector(MFI, Affordable housing etc). Earlier, he has worked in companies like Aditya Birla Payment Bank, Janalakshmi, Indusind Bank, Centurion Bank, Corporation Bank. Mr. Abhinash Arun– Financial Adviser Joined SAIJA in the year 2019. Mr. Avinash is Chartered Accountant and is a B. Com Graduate from Magadh University, Patna. He carries a rich and varied experience of 17 years in organizations like Dainik Bhaskar and Bates India Pvt Ltd. Prior to joining Saija, he was with Picture Time Digiplex Pvt Ltd as Head of Finance Mr. Dinesh Yadav– Chief Information Officer Joined SAIJA in the year 2019. Mr Yadav has completed his Management in Information & Software from NIIT Mumbai. He carries a rich and varied experience of 19 years in the field of IT in organizations like Adit Microsys, The Software Solutions, Man Industries, Neelkant Lime Ltd., Tanzania to name a few. Prior to joining Saija, he was with Indokem, Mumbai. He is assisted by Mr. Thakur Manish Singh – AVP IT who is an IT professional with an experience of over 9 years. Mr. Neeraj Gautam – VP Audit Joined Saija in the yer 2019. He has done MBA in Finance and currently heading the company„s Risk-Based Internal Audit Department. He has an enriched experience of more than 20 Years in the field of Internal Audit & Risk and Operations. Earlier to joining Saija, he has worked with organizations such as Inditrade Capital Ltd., Jana Small Finance Bank Ltd., Quantum Information Services and CORD. Mr. Soubhagya Nayak – DVP Strategy Joined in the year 2018, assists in formulation of business and growth strategy of the company. He has done Post Graduate Diploma in Management from Indian Institute of Management, Ranchi and engineering from BPUT University, Orissa. He is a green belt Six Sigma professional, trained by KPMG. In the past he has worked with organizations such as Aviva Life Insurance, Polaris and RSB Transmission. Mr. Sandeep Kaushik- AVP- Fund raising Joined in the year 2019. Sandeep is a Chartered Financial Analyst (CFA) and has a degree in Master„s of Administration in Finance from Symbiosis Institute, Pune. He carries a rich and varied experience of 18 years in organizations like Shroff Eye Centre, IKM Investor„s Services Ltd., Uflex Ltd., to name a few. Prior to joining Saija, he was with JR Laddha Financial Services Pvt. Ltd. as AVP- Corporate Finance.

Senior Management

Ms. Zareen - AGM- HR

Joined Saija in June 2012 as Management Trainee in Finance Department and today she is heading the entire Training department. During her tenure in Saija she has worked in various departments and has more than six years of experience in Microfinance Sector. She is an Economics Graduate from Patna Women„s College and done her MBA from ISM Patna. Mr. Atul Soni - AGM- Recovery Joined in the year 2019. Mr. Atul is Post Graduate Diploma holder in Banking Operations. He carries a rich and varied experience of 9 years in organizations like Dilasharam Press, HDFC Bank and ICICI Bank. Prior to joining Saija, he was with Ziploan. Mr. Piyush Shivpuri- Head Credit Joined in the year 2020.Mr. Piyush has a degree in Master’s of Business Administration from Prestige Institute of Management and Research from Devi Ahilya University. He carries a rich and varied experience of 22 years in organizations like TVS, Janalaxmi, Baja Auto, Gruh Finance to name a few. Prior to joining Saija, he was with HDB Financial Services Ltd. Ms. Surubhi SInha- Adviser NFL & CSR Mrs Surabhi has a Master’s Degree in Modern Indian History from Allahabad University. She carries a rich and varied experience of 37 years in various positions in Finance Ministry, Department of Revenue and the Income tax Department. She has handled policy matters relating to the Investigation Division, Judicial and Audit Matters and HR/Administration in the Finance Ministry. She is an ex IRS officer and has been a Member of CBDT THE ABOVE TEAM IS ALSO SUPPORTED BY PR CHADHA & ASSOCIATES, A CHARTERED ACCOUNTANT FIRM, COMPRISING OF 2 SENIOR PARTNERS HAVING PRIOR EXPREREINCE FROM KPMG, IN THE STRATEGIC AND BUSINESS RE MOLDELING DECISIONS.

High focus on being a compliant and

transparent organization

Statutory Audit: KPMG; one of the Big Four has been auditing the Company for over 6 years now.

Internal Audit: The Company has a dedicated internal audit team, that on a monthly basis conducts audit for all branches; and quarterly audit of corporate functions by a 3rd party is done, collectively above is reported to the board

Compliance and transparency are a fulcrum of the organization

Robust Operational Procedures:

Well laid out SOPs as well as a comprehensive IT system which enables reporting for management decisions at real time.

The Company has successfully launched paperless processing of loans and now customers are onboarded in the system electronically with mobile bases app. and applications are processed on real time in the core IT system.

Independent Directors and Board Supervision:

Saija has 3 reputed independent directors and 4 investor nominee directors

Reputed Investors and Lenders

Over 20 investors and lenders have open access to information in the company highlighting the transparency in the system.

Saija frequently hosts leading names in the impact ecosystem providing them with open access to its operations

SAIJA

Operations Commercial

HR &

Training

Finance &

Resource

Internal Audt

& Risk IT

Experienced Quality team ensures branch activity monitoring

Active Call Centre verifies 100% clients credentials prior to disbursements; and OD client verification/ follow up„s

Clients group representative deposit EMI at base branch

Regular Customer Satisfaction Surveys at Call center

Initiated Smart Campaign certification

Cash Management System in place

100% \check of clients Bank A/C authenticity prior to disbursements

Minimizing cost of borrowings through diversification of lenders base

Budget module implementation

Branch level profitability analysis to help branch track progress on real-time

Comprehensive Management reporting system/ processes

Audit reports now published on weekly basis

Step wise verification of Loan disbursement process

A separate compliance follow up sheet to keep a track of compliance verification and status.

Branch wise high risk areas shared with management at the completion of every branch audit cycle

Implementation of Comprehensive Risk Framework & upgrade of Governance Standards

Test market & expand finger recognition supported Account based loan repayment from clients

Company wide Mobile Phone based Loan Disbursement and Credit check system

100% Cash Less Disbursement through bank account transfers

Dedicated credit team being set up to process loan applications

Comprehensive Technology supported HRM practice

Human Resource Management Assessment

Best Place to Work assessment

Development of a robust Performance Management System

Training program (Saksham) for supervisors

Regular Employee Satisfaction Surveys

Digitized portfolio management and record keeping systems.

Bandwidth upgradation across Saija MPLS network.

Integration of Banking API for Fund Transfer to Customer Account through IMPS/NEFT to mitigate the wrong account transfer.

Creation of IT support structure for Saija on Future expansion.

Expense / Budget Management System.

Inventory Module for NFL Products.

Various other modules has been active for robust processing

Client on-boarding and repayment punching through mobility

Initiatives

Seven Two

Six Three

Five Four

Eight One

SAIJA STRATEGY

• Open up CSP business lines

• Expand Corporate Communication window

• Tie up with more BC partners

• Set up verticals for expanded Asset & Liability products

on the books of Banks/NBFC„s

• Expand company Co-lending & Business correspondence relationships

• Super 30 Women Entrepreneurs • Non-Financial products to promote clean energy • Financial Literacy

• Technology upgrades in Business operations • Real time reporting of all business movements • Real time tracking of staff movements and geo tagging

• Expand Corporate Communication window • Client Protection principle • Expand Non Financial Linkage customer base

• Adding new support products with new lines of business:

• General and health products

• Saving products

• New range of cross sell etc.

.

• Increase customer reach through expanded call center activity

• Independent Credit assessment team

• Client profiling/ data analytics to strengthen credit process

• Initiated Development of monitoring calendar and credit scoring system for groups

• Collections to be done electronically, through fing pay to start with

Key Strategic initiatives taken by Saija to ensure strong and healthy growth of company

Non Financial Linkages

Background

Saija in the year 2015 initiated the clean energy initiative through a Technical Assistance support from USAID and today the Company have close to 170,000 clients who are using clean energy products. In 2017 the Company had a substantial number of its clients covered under financial literacy program which was under the aegis of DFID(UK) and SIDBI support which included support such as Selection of quality products and vendors, Regular scanning of market/customers, Capacity building, Implementing best practices etc. Ongoing initiatives other than Solar products

CLEAN ENERGY ADVANCEMENT

PROGRAM

Financing of efficient

Energy/Renewable Energy

Initiatives

-Portfolio Monitoring and Impact

Assessment

- Solar Entrepreneurs Network (SEN)

-Green Initiative in our own office

FINANCIAL LITERACY AWARENESS PROGRAM

WITH MFIN/RBI

Saija is one of the 54

organizations selected to

partner with MFIN/RBI in

this initiative. The program

is likely to begin in October

2019

WATER CREDIT ADOPTION (WCAD)

Entered in MoU with Water.org

and Sa-dhan to improve access to

sanitation and drinking water

In India water.org has benefited

some 10 million people since

2005 to have safe water and

sanitation in their homes.

MENSTRUAL HEALTH MANAGEMENT

Holding awareness

programs on Menstrual

Health Management and

distributing re-usable

sanitary napkins amongst our clients

HEALTH & NUTRITION

Committed to improving

the financial status of

clients through providing

loans through JLGs.

Additionally to scale up

operations we are in touch

with Vyomini, a Delhi based

Social Organization, and

Doctors For You (DFY) a

MH based NGO.

4%

96%

Portfolio as on Mar’ 2019

BC Model

Saija Model

Portfolio (INR. Cr.)

25

51

122

216

251

375

518

-100

0

100

200

300

400

500

600

2013 2014 2015 2016 2017 2018 2019

Clients

30,489

47,758

109,128

166,882

213,498

251,569

325,632

-

50,000

100,000

150,000

200,000

250,000

300,000

350,000

2013 2014 2015 2016 2017 2018 2019

101

branches

5 states

INR 518Cr

(75M $) Portfolio

325,632

Clients

63

Districts

* Data as of Mar’19

Business Snapshot

Tier 2 cap

Lending support from various domestic and international players, includes Banks, SFB’s, NBFC’s, etc. FUNDERS

BANKS NBFC,S & Others

Foreign lenders

• Saija has successfully celebrated its 10th-year Anniversary celebration-GARIMA on 11th of Mar’19 at Bapu Sabhagar, Patna, Bihar. The event was attended by

prominent dignitaries and special invitees from Accion, Saija Board members, members of the banking fraternity, senior government officials to more than 5000 of our

women clients.

10th Year anniversary celebrations

• Saija successfully launched the mobile-based front-end technology through Mr. Esteban Altschul, Chief Operating Officer,

Accion.

• Saija created history through preparation of foxnut pudding (a local delicacy) on a massive scale which was distributed

amongst its 5000 women clients present on the occasion. The preparation found a place in the Golden Book of World

Record

• Saija Launched Entrepreneurship Incubation Center to handhold and mentor select batch of our women clients. Their thirty

inspiring stories were captured in a book “UDAAN”, launched by Michael Schlein, President cum CEO, Accion.

SAIJA – Success Stories

This case describes the story of a client from Saija’s Dholi branch. It explains how the client benefited from Saija’s basic microfinance loans as well as its new energy loan products and how these benefits transformed her life.

CLIENT NAME: Rojida Khatun

GROUP NAME: Tulshi

GROUP ID: 140796

BRANCH: Dholi

In a village located in the Dholi region of Bihar, Rojida Khatun lives with her husband and two children. Her husband is a day laborer who supported his family while Rojida supplemented his income by selling bangles. Along with raising her two children and doing daily household chores, Rojida worked every day – through scorching heat or pouring monsoon rains – with the goal of selling a few bangles every day. She dreamed of having her own bangle shop and began to save what was needed to pull together the initial investment required to open her shop.

Days and months passed and her daily life remained the same, until one day in 2015 when a customer told her about Saija. She learned that Saija offered loans to poor households in her village. She took the news as blessing and it dawned on her that her dream of opening a bangle shop could become a reality.

Rojida enrolled herself as a Saija client in a nearby group, and her big day finally came: the day of loan disbursement in the Saija office of Dholi. Her husband saw a broad smile on her face that morning as she offered him a cup of tea, and asked with surprise, Aaj aap bohut khush lag rahe ho, aisa kya baathain? She held his hand and promptly replied, Haanji, aaj upar waale ne humara khuwaish sunn lee. Is liey aj mai khush huu bohut. She then told her husband that Saija would offer her a loan of Rs.15,000 that day.

That afternoon she walked to the Dholi office of Saija with her group members and they each received loans one by one. They all left smiling.

Rojida opened her dream shop right in front of her house within the next few days. She even added a few more products to sell, including earrings and bindis. The store did well and was open all day until dusk, helping Rojida improve her livelihood.

A year passed, and Rojida„s loan repayment was ending. She decided to take a second loan of Rs. 30,000 and expand her business. This time she added garments to her inventory.

Over time, she began to realize that business slowed down for 1 to 2 hours every day during the daily power cuts. In early February 2015, a Saija field officer came offering a new product: a solar lamp. After learning more about the product, Rojida decided to buy it to run her shop during power cuts.

Today, because of the bright light of her solar lamp Rojida can run her shop even during power cuts. She also brings the lamp home with her and uses it to light her home while she cook food after dark and while her children study in the evenings. With Saija„s microfinance loan and solar energy loan, Rojida and her family„s lives have improved day by day.

Thank you