PROJECT - sfu.cabheng/IAT 334/hifa.pdf · EMPATHIZE DEFINE IDEATE PROTOTYPE TEST. 2-way...
Transcript of PROJECT - sfu.cabheng/IAT 334/hifa.pdf · EMPATHIZE DEFINE IDEATE PROTOTYPE TEST. 2-way...
PROJECTHIFA
USER CENTERED DESIGN EMPATHIZE
DEFINE
IDEATE
PROTOTYPE
TEST
INTERVIEW FOR EMPATHY
Do you like talking with your parents?
“No, not fun to talk” -Kaylie Au
“No” - Linda Li
How protective are you of your children?
“Pretty Protective” - Annie Jay
How do you know your kids are okay when you’re away from home?
“I usually call home to see if they get back home after school.”
- Jimmy Au
What kind of facebook status or tweet do you usually write?
“Something about friend” - Kaylie Au
GOAL
The main goal of our app is to allow members of a family to quickly and effectively express themselves among each other with minimal effort while maintaining enough privacy.
EMPATHIZE
DEFINE
IDEATE
PROTOTYPE
TEST
REVISITING
We keep the overall look of the interface however we have made a lot of changes throughout the entire design process since week 3. One of the most noticeable changes is the color scheme.
VISUAL DESIGN FRAMEWORKEMPATHIZE
DEFINE
IDEATE
PROTOTYPE
TEST
< >><
Bob SmithFather
Mar
y S
mit
h !
Terr
y S
mit
h
Jan
e S
mit
hR
yan
Sm
ith !
Calendar
Settings
Logout
< >><
Bob SmithFather
Mar
y Sm
ith
!
Terr
y Sm
ith
Jane
Sm
ithR
yan
Smith
!
Calendar
Settings
Logout
Bob SmithFather
Calendar
Settings
Logout
MondaySundaySaturdayFridayThursday
Family Members
Bob SmithFather
50 minutes ago
hugged you3 minutes ago
kissed you25 minutes ago
Notifications
17 minutes agoTerry Marry
!
!
USABILITY STUDYTASK 1
Task 1: Set your mood to surprised
5
1
4 3 minutes
2 minutes
1 minute
EMPATHIZE
DEFINE
IDEATE
PROTOTYPE
TEST
CONCLUSION
- In average, users are 700% slower than we expected- In average, users click 14 times more than we expected
Average Expectation
16 clicks 2 clicks
1.6 minutes 7 seconds
Task 2: Check your son Terry’s feeling
7
2
1
2 minutes
3 seconds
1 second
USABILITY STUDYTASK 2
EMPATHIZE
DEFINE
IDEATE
PROTOTYPE
TEST
CONCLUSION
- In average, users are 564% slower than we expected- In average, users click 1.4 times more than we expected
Average Expectation
2.4 clicks 1 click
13.3 seconds 2 seconds
Task 3: Give your son a hug
9
1
1 minute
1 second
USABILITY STUDYTASK 3
EMPATHIZE
DEFINE
IDEATE
PROTOTYPE
TEST
CONCLUSION
- In average, users are 130% slower than we expected- In average, users click 0.6 times less than we expected
Average Expectation
1.4 clicks 2 click
6.9 seconds 3 seconds
USABILITY STUDY EMPATHIZE
DEFINE
IDEATE
PROTOTYPE
TEST
“ I would imagine that most people would learn to use this system very quickly.”
StronglyDisagree
StronglyAgree
“ I found the system unnecessarily complex”
StronglyDisagree
StronglyAgree
Q: Are you comfortable sharing your location with your family with our app?A: YES!
USABILITY STUDYRAW DATA
EMPATHIZE
DEFINE
IDEATE
PROTOTYPE
TEST
When the users first launch the app, the users will see an interactive tutorial which shows the users the basic knowledge that they need to use the app and then ask the users to repeat the process
FINAL PROTOTYPEINTERACTIVE TUTORIAL
EMPATHIZE
DEFINE
IDEATE
PROTOTYPE
TEST
2-way notifications
Scrollable content of all family members
Fun and family friendly color scheme.Scrollable mood icons provide easy and quick access for the users
FINAL PROTOTYPEHOME PAGE
FINAL PROTOTYPEIMPORTANT FEATURES
Family members’ status and list of available actions
Users can optionally post status along side their mood
Mood and Location icons will turn red if they haven’t been updated for more than 7 days
Visible back button Mood, Location and Status update Shortcut buttons to Message, Video or
Voice Call
“Actions” users can interact with other users.
“Timeline” provides users with mood/location history. It’s zoomable and scrollable.
FINAL PROTOTYPEPROFILE PAGE
SCENARIO
Bob is a university professor teaching at UBC. During one of his lectures, he spots a student sitting in his class that looks exactly like Avril Lavigne. When he finally gets a few seconds, he pulls out his smart phone and opens our app. He sets his mood to surprised to express how he is feeling to his family.
Later, when he gets a small break, he decides to check on how his son is feeling. They have been very busy and not spending too much time together, so he decides to give him a hug.