IT Security Awareness RolloutProject Management Artifacts

Robert Byrnes

Project Overview Scope

SOx requirement & PepsiCo initiative80% of associates Internationally (20,000)U.S. domestically (30,000 to 50,000)By July 2006

ToolOCCAM from Easyihttp://pepsico.easyi.com

Project PlanLevel

Unique Number Title Start Date End Date % Complete Days

1 10 Security Awareness Class 3/1/2005 3/1/2007 40% 523 days?2 20 Project Overview 3/1/2005 3/31/2005 100% 23 days2 30 Core System Configurations 4/7/2005 5/13/2005 100% 27 days2 40 Language Translation Verification 3/1/2005 2/3/2006 80% 244 days?

3 50 English 3/1/2005 7/1/2005 100% 89 days?3 60 Spanish 3/1/2005 7/1/2005 100% 89 days?3 70 Arabic 9/2/2005 11/8/2005 50% 48 days3 80 Portuguese 9/6/2005 9/22/2005 100% 13 days3 90 Chinese 9/6/2005 10/28/2005 50% 39 days3 100 French 1/9/2006 2/3/2006 25% 20 days

2 110 Latin American Pilot 5/2/2005 8/15/2005 100% 76 days?3 120 Pilot Setup 5/2/2005 5/31/2005 100% 22 days?3 130 Conduct Pilot 6/2/2005 8/12/2005 100% 52 days?3 140 Review Pilot Feedback 8/15/2005 8/15/2005 100% 1 day?

2 150 Rollout Preparation 3/1/2005 9/21/2005 100% 147 days?2 260 International 2005 3/1/2005 7/7/2006 58% 354 days?

3 270 Latin America 3/1/2005 7/7/2006 94% 354 days4 280 Latin America Bev (350) 7/25/2005 11/30/2006 100% 354 days4 650 Latin America Snacks 1 (1,000) 7/25/2005 11/30/2006 100% 354 days4 1020 Latin America Snacks 2a (1,988) 8/15/2005 11/30/2006 89% 339 days

5 1030 Ramp-up Planning 8/15/2005 8/26/2005 100% 10 days5 1120 Ramp-Up Configuration 8/29/2005 9/9/2005 100% 10 days5 1190 Go-No-Go Roll-out Decision 9/13/2005 9/15/2005 100% 3 days5 1220 Rollout 9/15/2005 10/28/2005 100% 32 days5 1270 Post-Rollout 10/31/2005 11/18/2005 89% 15 days

6 1280 Verify Class Assignment Expired 10/31/2005 10/31/2005 100% 1 day6 1290 Analyze Class Results 10/31/2005 10/31/2005 100% 1 day6 1320 Report Analysis to Team 11/1/2005 11/1/2005 100% 1 day6 1330 Contact Stragglers with new instructions 11/2/2005 11/2/2005 100% 1 day6 1340 Verify New Hire Instructions with HR 11/3/2005 11/3/2005 100% 1 day6 1350 Update Class Assignments with new Start Date11/4/2005 11/7/2005 100% 1.5 days6 1360 Monitor Straggler Activity 11/7/2005 11/18/2005 80% 10 days

5 1370 Launch Class for New Hires 11/28/2005 11/30/2006 80% 264 days4 1380 Latin America Snacks 2b (1,383) 9/15/2005 11/30/2006 84% 316 days

5 1390 Go-No-Go Roll-out Decision 9/29/2005 9/30/2005 100% 2 days5 1420 Rollout 9/15/2005 10/28/2005 100% 32 days5 1470 Post-Rollout 10/31/2005 11/11/2005 92% 10 days

6 1480 Verify Class Assignment Expired 10/31/2005 10/31/2005 100% 1 day6 1490 Analyze Class Results 10/31/2005 10/31/2005 100% 1 day6 1520 Report Analysis to Team 11/1/2005 11/1/2005 100% 1 day6 1530 Contact Stragglers with new instructions 11/2/2005 11/2/2005 100% 1 day6 1540 Verify New Hire Instructions with HR 11/3/2005 11/3/2005 100% 1 day6 1550 Update Class Assignments with new Start Date11/4/2005 11/4/2005 100% 1 day6 1560 Monitor Straggler Activity 11/7/2005 11/11/2005 80% 5 days

5 1570 Launch Class for New Hires 11/14/2005 11/30/2006 80% 274 days3 1580 Sabritas/Gamesa (5,134) 6/20/2005 12/30/2005 25% 140 days?

4 1590 Gamesa (2,267) 6/20/2005 12/30/2005 31% 140 days?4 1600 Sabritas (2,235) 6/20/2005 12/30/2005 19% 140 days?4 1610 Gatorade (302) 9/5/2005 12/30/2005 44% 85 days?4 1620 Central America (330) 9/19/2005 12/30/2005 2% 75 days?

Project Dashboard

RegionsTotal Students(Rolled Out) # Completed

# In-Progress

#Not Started % Completed

% In-Progress

%Not Started

Asia Pacific 1495 607 117 771 41% 8% 52%Latin America Beverage 335 273 31 31 81% 9% 9%Latin America Snacks 4055 3182 142 731 78% 4% 18%Sabritas Gamesa 5108 2400 689 2019 47% 13% 40%WWTO - Concentrate 794 229 64 501 29% 8% 63%

Total 11787 6691 1043 4053 57% 9% 34%

PepsiCo Security Awareness Training(12/15/2005)

Percent Complete

41%

81% 78%

47%29%

8%

9%4%

13%

8%

52%

18%

40%

63%

9%

0%

10%20%

30%40%

50%

60%70%

80%90%

100%

Asia P

acific

Latin

Am

erica

Bev

erag

e

Latin

Am

erica

Sna

cks

Sabrit

as G

ames

a

WW

TO - Con

cent

rate

Not Started

In-Progress

Complete

29% Rolled out

Rollout Schedule

Rollout Forecast

40,000 6,784 17% 32,000 13,570 34%

335 273 81% 268 218 65% 4055 3180 78% 3244 2544 63%

Snacks 1 1000 896 90% 800 717 72%Snacks 2 3055 2284 75% 2444 1827 60%

Brazil 1,797 1451 81% 1,438 1,161 65%Colombia 390 326 84% 312 261 67%Ecuador 112 108 96% 90 86 77%

Puerto Rico 130 96 74% 104 77 59%Venezuela 626 303 48% 501 242 39%

5108 2400 47% 4086 2044 50% Gamesa 2,267 788 35% 1,814 668 29% Sabritas 2,235 1,380 62% 1,788 1,170 52%Gatorade 276 210 76% 221 185 67%

Central America 330 22 7% 264 20 6%1040 9 1% 832 55 5%

Dubai 40 2 5% 32 2 4%Egypt 80 1 1% 64 1 1%

Jordan 40 - 0% 32 32 80%Lebanon 20 - 0% 16 16 80%Pakistan 800 1 0% 640 1 0%

Saudi Arabia 20 3 15% 16 2 12%South Africa 40 2 5% 32 2 4%

Snacks

Sabritas/Gamesa

Latin America

# of Students

% Complete

Total Students

Goal # of

Students (80%)

Forecast # of

Students

% Forecast

# of Students

OverallRollout

Middle East and Africa 1

Beverage

Task Tracker

Issues Action Item Near-term Milestones

Issue TrackerIssue Status Alerts

Open 10 2 RedDeferred 1 4 Yellow

Closed 54 5 GreenTotal 65

Issue Number Issue Date Title Description Identified By Owner Alert Due Date Resolution

30 9/8/2005 Arabic language problem During the review of the Arabic language Addendums, Ghada found changes that were not made as part of the addendum.

Ghada Kevin (Easyi) Red 11/25/2005 - Easyi To update course

47 10/18/2005 In Arabic - Wrong question feedback, e.g. student select option a and option b answer displays

When selecting Arabic Language, the wrong question feedback, e.g. student select option a and option b answer displays

Ghada Kevin (Easyi) Red 11/25/2005

50 11/7/2005 Users are reporting performance issues on the OCCAM server. The system is very slow.

Asia-Pacific users are reporting performance issues on the OCCAM server. The system is very slow.

Anil Bob Yellow 11/17/2005 Investigate connectivity problem including local connectivity (Anil), System availability (Kevin) and System Usage (Bob)

52 11/8/2005 Language issue in displaying the challenge quizzes in Simplified Chinese

Language issue in displaying the Challenge quizzes in Simplified Chinese

Anil/Patrick Lee Kevin (Easyi) Green 12/30/2005

56 11/17/2005 Obtain regional HR Sponsorship, so local HR representatives can join project team

Issued raised by WWTO and United Kingdom. Both Coordinators believe we need Regional HR to endorse the class before their local HR people will participate in the rollout.

Colin and John Gerald Yellow 12/5/2005 HR endorsement so that local HR can participate in rollout and include class in their on-boarding process for new-hires

57 11/16/2005 WWTO users are reporting performance issues on the OCCAM server. The system is very slow.

WWTO plant in Atlacomulco, Mexico are experiencing performance issues on the OCCAM server. The system is very slow.

Colin Bob Green 11/25/2005 Investigate connectivity problem including local connectivity (Colin), System availability (Kevin) and System Usage (Bob)

Action Item TrackerAction Item Status Alerts

Open 18 2 RedDeferred 10 1 Yellow

Closed 57 25 GreenTotal 85

Action Item

NumberAction Item

Date Title Description Identified By Owner Alert Due Date Goal/Resolution28.2 9/6/2005 Review Language

Amendments for ArabicPepsiCo request some wording changes to the Arabic version of the course. Easyi has completed the amendments. PepsiCo needs to verify changes

Bob Ghada Red 11/25/2005 Courses reviewed

34 9/15/2005 Easyi to update certificates Easyi to update certificates- Updates complete for English, Portuguese and Spanish- New certificate required for Chinese, Arabic and French- Arabic version to be completed by 9/22.

Bob Kevin (Easyi) Green 9/22/2005 Install new certificate in all languages

46 10/13/2005 The On-line Glossary is not sorted in alphabetical order

The On-line Glossary is not sorted in alphabetical order

Ghada Kevin (Easyi) Green 11/11/2005 Fix OCCAM Glossary

47 10/18/2005 Certificate wording change Ghada has requested the certificate heading be changed. Basically, the word PepsiCo is moved to the beginning and a different Arabic word for Security must be used

Ghada Kevin (Easyi) Green 11/11/2005

51 10/25/2005 ISG: Letter from Bryan Palma The team will draft a communications letter from Bryan Palma to the ISG organization announcing the Security Awareness Training program, scheduled dates, goals and who should complete. Letter is to be sent by Bryan on 11/9.

Gwynda Barb/Sherri Green 11/9/2005 Executive sponsorship email for ISG and other rollouts

52 10/25/2005 ISG: Web-page Publish the Security Awareness Training program as a banner on the ISG web-page on 11/9

Gwynda Barb/Sherri Green 11/9/2005

53 10/25/2005 ISG: Newsletter Gwynda will work with Deena to see when the next publication is being released and ad an article regarding the upcoming training program

Barb/Sherri Gwynda/Deena Green 11/4/2005

54 10/25/2005 Verify ISG Associates by org chart

The ISG rollout is targeting all employees and consultant; participants are to be verified by the org chart, Deena's DL and the ISG group within Instant Messaging.

Barb/Sherri Gwynda/Deena Green 11/4/2005

55 10/25/2005 Conduct Post-rollout survey At the end of the rollout, the Survey Builder Tool will be used to gather feedback.

Barb/Sherri Bob Green 11/4/2005 Conduct survey after the ISG rollout

56 10/25/2005 Easyi to conduct complete quality review of Arabic course material

Upgrades and changes have been ongoing over the last month. There are still many issues remaining in the Arabic Language pack and style pack. Easyi to verify all change requests for all 5 courses

Ghada/Sherine Kevin (Easyi) Red 11/25/2005

Milestone TrackerNear-Term Milestone Status Alerts

Pending Start 2 0 RedPending Completion 5 0 Yellow

Suspended 4 11 GreenFinished 6

Total 17

Milestone Number

Milestone Date Title Description Manager Coordinator Alert Due Date Goal

3 6/20/2005 Sabritas/Gamesa rollout Rollout courses to 5,134 employees in Gamesa, Sabritas, Gatorade and Central America in separate instance of OCCAM.

Gerald Felipe Green 12/30/2005 - 80% of employees complete the course.

6 8/16/2005 Middle East Africa (MEA) Pilot Middle East Africa (MEA) Pilot with 26 users Gwynda Ghada Green 1/3/2006 - Review system and report problems

7 8/16/2005 Middle East Africa 1 (MEA) Ramp-up

Rollout Middle East Africa Region for all but Turkish students

Gwynda Ghada Green 2/6/2006 - Complete all ramp-up process steps.

10 9/15/2005 Asia-Pacific Rollout 1a Asia-Pacific Rollout 1a (India-Beverages, India-Snacks)

Gerald Anil Green 12/30/2005 - 80% of employees complete the course.

11 10/3/2005 WWTO Concentrate Rollout WWTO Concentrate Rollout (Arlington - Tx, Atlacomulco - Mexico, Channo - India, Cidra - Puerto Rico, Colonia - Uruguay, Cork - Ireland, Guangzhou - China, Hattar - Pakistan, Manaus - Brazil and Yare - Venezuela)

Gerald Colin Green 12/30/2005 - 80% of employees complete the course.-Rollout all but Chine on 11/14, rollout China as language available

12 9/30/2005 ISG Pilot ISG Domestic Pilot Gwynda Bob Green 2/6/2005 - Sponsorship review of courses

13 10/10/2005 ISG Rollout ISG Domestic Rollout Gwynda Bob Green 2/6/2005 - 80% of employees complete the course.

14 10/26/2005 UK Pilot United Kingdom Pilot Gwynda John Green 12/30/2005 Verify system and rollout to local IT and HR staff

15 10/26/2005 UK Rollout United Kingdom Rollout Gwynda John Green 2/6/2006 - 80% of employees complete the course.

16 10/27/2005 Asia-Pacific Rollout 1b Asia-Pacific Rollout 1b (Asia Region HQ, Australia Snacks, APBU-Singapore, Malaysia, Philippines, Sydney)

Gerald Anil Green 12/30/2005 - 80% of employees complete the course.

17 10/27/2005 Asia-Pacific Rollout 1c Asia-Pacific Rollout 1c (Taiwan-Snacks, CBU-PBI, and China-FLI)

Gerald Anil Green 2/6/2006 - 80% of employees complete the course.

Project Documentation

Roles and Responsibilities