Project Report - BIR

Basic Industrial Relation Final Project Report

A Project by,

Rima Patel Bhavin Shroff

Samir Patel Balasubramanian.V.A

2008

Submitted to: Mrs. Leena DeyIIPM

7/4/2008

Basic Industrial Relation

Project Report

THE INDIAN INSTITUTE OF PLANNING &

MANAGEMENT – AHMEDABAD

Project Report SUBMITTED TO: - Prof. Leena Dey BATCH: - PGP/FW/07-09 SUBJECT: - Basic Industrial Relation

A PROJECT BY: BHAVIN SHROFF

BALASUBRAMANIA.V.A SAMIR PATEL

RIMA PATEL


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INDEX

CONTENT PAGE NUMBER

Acknowledgement

4

Executive Summary

5

Literature Review

6

Industrial Visit

22

Questionnaire

25

Analysis

28

Data Analysis

50

Recommendations

52

Bibliography

53


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Acknowledgement During the preparations of this report, we have received help from

many people.

Firstly, I would express my gratitude to words Mrs. Leena Dey who

accompanied us during our training.

Not forgetting Torrent Power Ltd. who have lent a helping while

OUR preparations of his project.

And, last but not least: I am grateful THE INDIAN INSTITUTUTE

OF PLANNING AND MANAGEMENT, without those support this

visit would have not been feasible.


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EXECUTIVE SUMMARY

This project is basically designed to generate awareness in MBA students

about the vast potential and behaviour of Industrial Relation. The mindset,

Employer and Employees have to be taken into account in order to understand

this potential. Our project objective was to understand the working conditions in

Power Industry.

The research was totally practical with our groups visiting Torrent Power

plant of Ahmedabad. In depth questions were asked to the workers over there,

whose job was mainly low skilled. People of all ages and gender were interviewed

and a vast reservoir of knowledge was gathered from them.

Having done a statistical analysis of the data that we collected, we came up

with some eye-opening findings. And based on these findings, we have arrived at

a conclusion. Our conclusion clearly states the present perception of the working

conditions and also indicates the feasibility level of improving the working

conditions in Power Industry.


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Literature Review

Power Industry: an Overview

Power is an essential requirement for all facets of our life and

has been recognized as a basic human need. It is the critical

infrastructure on which the socio-economic development of the

country depends. The growth of the economy and its global

competitiveness relies on the availability of reliable and quality

power at competitive rates. The demand of power in India is

enormous and is growing steadily. As the vast Indian power market,

offers one of the highest growth opportunities for private

developers.

India is gifted with a wealth of rich natural resources and

sources of energy and the necessary resources that are required for

generating power are unevenly available across the country. This

can be appropriately and optimally utilized to make available

reliable supply of electricity to each and every household across the

country. Electricity supply at globally competitive rates would also

make economic activity in the country competitive in the globalize

environment.

As per the Indian Constitution, the power sector is

simultaneous and is the joint responsibility of the State and Central

Governments. It is funded mainly through budgetary support and

external borrowings. The power sector in India is dominated by the

government. The State and Central Government sectors account


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for 58% and 32% of the generation capacity respectively while the

private sector accounts for about 10%. The bulk of the

transmission and distribution functions are with State utilities. The

private sector has a small but growing presence in distribution and

is making an entry into transmission. The power sector was first

opened to private sector in year 1991.

The massacre in the last three trading sessions eroded ~19%

of the market cap of the power companies under our coverage, to

~INR 5,585 bn. We believe the recent fall has more to do with the

global uncertainties, as fundamentals of the Indian economy and

power sector remain intact. Valuations in the power sector

expanded in the last six months on the back of improved visibility.

For the first time in the history of independent India, the

government placed orders for ~55 GW of boiler, turbine, and

generator (BTG) equipment in the first year of the Eleventh Plan.

The Indian Energy Exchange (IEX) is India’s first energy

exchange, promoted by Financial Technologies and PTC,

Adani, Lanco, Tata Power, Reliance Energy, IDFC, and REC

are joint equity partners.

The need for such an exchange was felt mainly because of

regional demand-supply mismatch in the country. There has been

consistent growth in the short-term power trade in the country in

the past few years. The market is likely to grow in the near future

and it is expected that short term market size will form around 10-


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15% of the total market share. While the present electricity market

is characterized by long-term PPAs, short-term bilateral trades and

UI market, in the future because of very short-term requirements,

exchanges will help in the formation of a common electricity

market place. The key benefits of such an exchange would be:

It will be an open and unbiased platform.

It will be a one-stop shop:

Key integrator of power markets.

Schedule coordination.

Settlement handling.

Easy physical delivery.

Deep and liquid market, every hour, any size bid.

There will be reduced payment risk on account of better

credit risk management.

It will be an open visible market price:

Consumers: Benchmark and market priced power.

Transparent price discovery mechanism.

The generation of power has increased impressively in recent

years. In 1990-91, India generated 6.6 billion KW hour of

electricity; in 1995-96 the figure was 380.1 billion KW hour. The

installed capacity, which was 1400 MW at Independence in 1947,

has crossed 83,288 MW. The policy of inviting private sector has

been well received; about 140 offers that can generate over 60,000

MW of power have come in. Coal is the primary source for power

generation in India. The country has huge reserves of coal,


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approximately 197 billion tonnes. A sufficient amount of lignite

(brown coal used in thermal power stations) is also available. India

produced about 270 million tonnes of coal in 1995-96. The

government now welcomes private investment in the coal sector,

and also allows companies to operate captive mines. Coal-linked

capacity addition during Eleventh Plan period is expected to

increase to 52,905 MW from 8,575 MW during the Tenth Plan.

In this sector, the beneficiaries will be equipment companies

across the domain from transformer manufacturers to switchgear

companies, conductors, cables, motors, and other ancillary power

companies. Till date, the transmission sector has been in the public

domain with very little private sector participation. Despite Section

63, of the Electricity Act, 2003, initiating the process of competitive

markets from the earlier regime of regulated markets, we have seen

very few projects in the private domain, viz., Western Region

Strengthening Scheme awarded to Reliance Energy and a couple of

JVs between PGCIL and private companies.

To summarise, there are likely to be large scale and fast

reforms in both power transmission and distribution spaces, with

increasing participation from private players leading to overall

improvement of the power sector in India. Over the next few years,

large opportunities in the central and state sectors (Transmission) to

participate in Independent Private Transmission Company

(IPTC) and through JVs.


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Dynamics of Indian Power Industry

The Indian power industry has experienced winds of changes

over the years. Below are a few areas which have seen drastic

improvements which have led to the betterment of the nation as a

whole and simultaneously meeting its target and fulfilling its aim.

India has an installed capacity of 135,007 MW as at July 2007, out

of which 34% is contributed by the central sector, 52% by the state

sector, and 14% by the private sector. The private sector

contribution has gradually increased from 6% in the Eight Plan to

14% currently. To counter power scarcity, the government has set

up an ambitious capacity target of adding 78,577 MW by the end of

the Eleventh Plan, of which 75% will be thermal, 21% hydro, and

4% nuclear. Of the planned 78,577 MW capacity addition, 1,870

MW has already been commissioned, 50,975 MW is at different

stages of construction, and 25,732 MW is planned to be awarded in

the next few months.

Growth of Indian power sector:

The growth of Indian power is enormous from the time of

independence to till now. Today there are many private companies

who have chosen this sector such as Tata Power, Suzlon, Power

Grid Corporation of India Limited (PGCIL), Torrent Power

Limited, NTPC to name a few. Though this sector is government

dominated sector but still these companies are working together

with government and providing facilities to civilians i.e. consumers.


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For example, In Gujarat, particularly in Ahmedabad, Torrent

Power Limited and Gujarat Electricity Board are working

together and providing power supply to the people of Ahmedabad.

Today the demand of power of Ahmedabad is 892 MW and more

than half i.e. 502 MW is generated and supplied by Torrent to

Ahmedabad and the difference is fulfilled by GEB. Thus, today the

overall generating capacity has seen assorted growth from 1712

MW in 1950 to 110000 MW today. Transmission lines have grown

from 2708 ckm to 200000 ckm.

Strengths of Indian power sector:

It has a well established and rapidly growing transmission

and distribution network, private investment is possible in all the

segments, availability of highly qualified and trained Engineering, IT

and Finance professionals and an Independent Judiciary with well

established legal system.

Commercial losses in state utilities:

Commercial losses have increased from Rs. 4200 crores in

1992 to Rs. 27,500 crores in 2003. The major factors which are

responsible – Unmetered Supply, No Comprehensive Energy

Auditing and Accounting, Theft and Pilferage, Cross subsidy in

favor of Agriculture and domestic sectors.

Reforms in the objectives:

1. To bring in commercial viability in Power supply industry;


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2. To provide reliable power supply at affordable costs to all the

consumers;

3. Complete Rural Electrification power to all including remotest

areas;

4. Use of Information Technology to reduce human intervention

wherever possible;

5. Competition in all fields of power sector generation, Transmission

and Distribution.

Strategy and reforms:

In this industry, Constitution of Central and State Electricity

Regulatory Commissions, Full Audit of Energy Flow, 100%

Metering, Eradication of theft, Rationalization of tariffs,

Corporatisation of Distributions.

Reforms thrust - Distribution:

In this industry, the Reduction of Transmission &

Distribution losses, rationalization of Tariffs; Improvement of

efficiency in Metering, Billing and collections to help generate

internal resources are very important and also Proper Demand Side

Management to reduce the requirement of capacity additions.

Distribution is comparatively a riskier business proposition

as compared to transmission due to inefficiencies across the entire

value chain. The distribution sector carries the burden of legacy

problems (low cost coverage, cross-subsidies, and unfunded losses),

policy decisions, and pricing constraints. Private sector participation


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in distribution has been through the JV route and performance

based operating contracts. The JV route has been successfully

implemented in Orissa and Delhi while operating contracts have

been initiated in Maharashtra (Bhiwandi, Nagpur are modelled as

distribution franchisee) and Madhya Pradesh. Greater private sector

participation through the franchisee route; focus will be on

improving physical system, investment in customer care, and use of

technology.

Accelerated Power Development and Reforms Program(APDRP):

APDRP is aimed at the objectives discussed below. The total

allocated budget under this scheme was Rs. 40,000 crores including

the Reforms component and the component for writing off the

losses in the previous regime. The total funds utilized as on 1st

January 2005 were Rs. 9,000 crores approximately. Several states

have not picked up the essentials of this program and the funds are

lying unutilized.

In power sector, the distribution system plays a vital role

where, the gap between the average revenue realization and the

average cost of supply has been constantly increasing since a

decade. This is causing the state electricity boards (SEB) run under

huge losses. In view of the losses faced by the SEB's, the

Government of India/MOP has undertaken the APDRP with the

aim of restoring the commercial viability in the distribution sector.


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The main aim of this program is

• To make the power sector financially viable

• To provide reliable, quality power supply at affordable cost to consumers.

• Reduction in Transmission and Distribution losses (T&D) to around 10%.

• Introduce IT initiatives in Power Distribution reducing human

intervention.

• Computerization for Management integrated system (MIS)

• Computerization for billing, etc.

• Customer satisfaction

Schemes planned under APDRP are renovation and

modernization of sub-stations, transmission lines & distribution

transformers, augmentation of feeders & transformers, feeder and

consumer meters, high voltage distribution system (HVDS),

consumer indexing, SCADA, computerized billing etc.

Defeat of Indian power strike opens door for privatizations

More than 80,000 power workers were on strike for 11 days

over plans by the state government, also headed by the BJP, to

divide the state-owned Uttar Pradesh State Electricity Board

(UPSEB) into three corporations to handle generation, transmission

and distribution. The restructuring of the UPSEB will result in job

losses and foreshadows the complete privatization of the state's

power industry. Under the National Security Act (NSA) and

essential service legislation, the police jailed strike leaders and as

many as 6,000 striking workers. Up to 4,000 engineers and other


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workers were sacked and the electricity authorities began hiring

replacements.

The Uttar Pradesh power strike took placed as the

government was under siege from other sections of workers.

Eleven major ports were shut down as 100,000 port and dock

workers stopped work over wage claims. Over a million

government employees in the states of Jammu & Kashmir and

Rajasthan were also on strike over pay claims and fears over

restructuring and redundancies. The 335,000 public servants in

Jammu & Kashmir are still on strike after nearly two months.

The case of Rajasthan, the Congress Party-led state

government used the police to jail more than 1,000 strikers and

issued termination notices to 2,000 more. Hundreds were also

arrested in Jammu & Kashmir.

IT application in Power Sector

In the specific context of electricity distribution in India,

information technology has found application, to varying degrees,

in the key processes like New applications, Billing and Collection,

Consumer service, Financial management, Network Management

etc.

Further the AM (automated mapping), FM (facilities

management), GIS (geographic information system) solutions


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can be utilized to carry out facilities management, network analysis,

network planning and design and trouble call management. And by

using these network analysis tools they can easily carry out the

following studies like

Load flow analysis

Short circuit studies

Network reconfiguration and reconductoring

Optimal capacitor placement

Optimal voltage regulator placement

Transformer tap setting optimization

National Power Policy 2005

As per Census 2001, about 44% of the households do not

have access to electricity. Hence meeting their target of providing

universal access is a daunting task which will require significant

addition in their generation capacity and expansion of their

transmission and distribution network. Knowing that electricity is

one of the key drivers of India’s rapid economic growth and

poverty reduction the nation has set itself a target of providing

electricity access to all households in the next five years

Labor Welfare and Safety

In this large amount of labor will be deployed during

construction of any new sites. The labor camps need to provide

proper water supply/sanitation facilities (toilets with septic tanks),


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otherwise mosquitoes may proliferate and lead to public health

hazard. The safety aspects to be covered include proper handling of

electrical devices, tools, equipment, and construction materials to

prevent accidents to personnel.

Basically there are two types of labour welfare schemes

1. Intra: welfare schemes provided within the factories

2. Extra: services and facilities provided outside the factories

Some of the statutory welfare provisions are:

Washing Facilities

Facilities for storing and drying clothing

Facilities for sitting

First aid appliances

Health Officer

Health Inspector

Shelters, rest rooms and lunch rooms

Canteen

Crèche

Welfare officer

Safety Officer

Safety Committee

Safety Inspector

Safety Management


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Some of the voluntary welfare measures are:

Educational Facilities

Medical Facilities

Transport Facilities

Recreational Facilities

Housing Facilities

Consumer Co – operative Societies

Occupational health and safety

Torrent and GEB both comply with all the precautions as

required for the safety of workers as per the International Labor

Organization Convention 62 as far as those are applicable to the

contract. We have also found out that in Torrent Power Limited

they are very much concerned regarding the safety issue as they are

taking safety as a priority.

Health and Safety:

Provision of safety accessories/appliances to each worker:

It is necessary for every company to supply all necessary

safety appliances such as safety goggles, helmets, safety belts,

earplugs, masks, harness etc to workers and staff to avoid any kind

of accidents in the factory.


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Safety precautions:

It is mandatory for every company to take adequate

precautions to prevent danger from electrical equipments and from

other equipments like boiler, turbines etc. And this is should be

done according to the amendments made in The Factories Act

1948. All machines/equipment used will conform to the relevant

Indian standards codes.

Availability of first aid kit at power plant and construction site:

Provide a readily available first aid unit including an adequate

supply of sterilized dressing material and appliances as per the

requirements under the Factory Act.

Exposure to loud noise:

Ensure workers exposed to loud noise (as per Factory Act

requirements) wear Earplugs/earmuffs. It is mandatory for every

worker to wear earplugs whom so ever is working in the loud noise

area in the company.

Workers health and hygiene:

Routine health check ups of employees and their family

members as per the amendments of the factories act 1948.

All working conditions in the industry and guidelines for safety against the

occupational hazards are governed by the Factories Act 1948 and other

legislative enactment. All necessary guidelines laid down by the factory


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Inspector for safety against occupational hazards should be followed by

all.

Provide workers with sanitary bathing and cleaning facilities within the

plan; and necessary first aid, medical, and health facilities.

Provide workers employed in hazardous areas with personal protective

equipment (safety kits) such as safety shoes, helmets, safety goggles etc

Provide Fire station within the Industry area to meet the fire situation

whenever fire occurs in the industry.

Issues with the employees in Power Industries

India has a peak power shortage of 14% and Maharashtra

alone has a 4,500 MW deficit. Rising electricity tariff levels and

crude prices in the international market make a strong case for

electricity conservation.

Reduction in working hours

Wage claims

Pay claims

Fear of restructuring and redundancies

Fear of privatization

To be given permanent jobs


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To be provided with the necessary or required protective equipments like

helmets, safety shoes, safety goggles, earplugs, masks etc.

To overcome problems of contract laborers


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Industrial Visit

Introduction:

The year 1913 was the golden year for the Ahmedabad

because in this year Ahmedabad Electricity Company (AEC) came

into existence which was formed by the Britishers’. Today, in the

year 2007, now it is known as Torrent Power Company which does

the same work i.e. providing electricity to the half of the

Ahmedabad city. It was taken over by Torrent in the year 1993 and

therefore it is known as Torrent Power Company rather than AEC.

Torrent Power is basically thermal power station which

generates power from coal. There are 4 plants in the company and

each plant has different production capacity of electricity. They

have given names to plant i.e. M, F, G, and D. Plant M has capacity

of 140 MW, plant F has capacity of 110 MW, plant G has capacity

of 120 MW and plant D has capacity of 120. In the Torrent, there

are 1400 employees working in which 1200 employees are mixture

of contract labors and Torrent’s own employees where as the

remaining 200 employees are for Administration work which

includes manager, general manager and all higher level people.

Talking about the expansion plans of Torrent; their new

project is almost completed in Ahmedabad near Vatva which is

known as Sujan Plant. Once this project gets approval then this

project would make Torrent on a peak because it has massive

production capacity in generating electricity i.e. 1100 MW. But the


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problem lies with the industry is that, this comes under the

hazardous industry and therefore it requires more attention in terms

of health and safety than any other industry in India.

During our visit, we interviewed Mr. Mohan Joshi (HR

Manager), Mr. Prakash Sajnani (GM), Dr. Deepak Das (Health

Officer) and Mr. Kailash Nimbarkar (Safety Officer) and during

these interviews, we found out some interesting facts and features

of a company which are described as under:

Features: -

Company gives health and safety more priority than any other issue.

Dr. Deepak Das is the health officer in Torrent who gave us idea about

how the health programmes are conducted in the organization.

Regarding health – Company, regularly holds check up programmes in the

factory in which check up of workers along with their family is done.

For this they have appointed health officers who work in shift because

there are 3 shifts in a day.

Talking about safety aspect, we found out during our visit that though

safety of an employee or worker is very important and therefore they are

giving priority to safety.

In this, they are providing safety shoes, ear plugs, safety jackets, fire suits

and helmets in which helmets are compulsory for every one.

Even they have in house fire department to control the fire situation.

As they are giving more priority to safety, that is why they are also

conducting awareness programmes regarding the safety issue.


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These programmes are held at regular interval in an organization to create

awareness amongst workers.

They are also organizing SAFETY WEEK in which they invite family

members of the workers. In this programme, they are arranging essay

competition, drawing competition, drama, mime, slogan writing etc which

revolves around the safety issue.

They have also written safety messages near the plant areas as well as in

the whole factory to create awareness.

This fulfils the need of recreational facility in an organization for

employees and workers.

Talking about food facility, they have fully renovated canteen in which

healthy food is being served to employees as well as workers on subsidized

rates.

The rate of plate is Rs. 18 but workers have to pay only Rs. 9 because

subsidy is given to them and this is directly deducted from their salary.

Company is also giving benefits to employees such as Tea @ 15 paisa and

Coffee @ 25 paisa, Milk @ 25 paisa, Ice-cream @ 35% discount, Cold

drinks at no profit no loss rates and other Farsan items like Chavana,

Samrat Namkeen, Bhajiya etc.

Talking about the accommodation facility, they have their own township

next to the factory. In this, they have provided 465 houses for their

workers and employees and currently 265 families are living in those

houses.

The best thing we found that, in last financial year only 3 cases of

accidents are recorded in the factory which it self is the biggest

achievement in the case of hazardous industry.


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Questionnaire

We, the students of IIPM Ahmedabad are currently working on our Industrial Relations Project on the working conditions in Power Industry. Please complete this questionnaire by ticking ONE ANSWER ONLY for each question at the appropriate underlines or by writing in your comments/ suggestions in the space provided.

1. What is your Age? _____ Under 20 ______ 20-24 _____25-29_______30-34 ___35-39 _____40-49 _____50-59 ______60 or over.

2. What is your Gender? _____ Male _____Female

3. Personal Income level annually?

______Less than 10000 _____10000-25000 ______25000 and above.

4. Location of residence?

______________

5. How many family members?

___________________

6. How many dependents? ___________________


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7. What is your occupation within this organization? (Please state) ___________________________________________________

8. How long have you been employed within this organization?

0-6 month’s _______ 6 month’s – 1year_____ 1-3 years_____ 3-5 years_____ 5-7 years_____ Over 7 years_____

8. How often are you provided

with all the necessary and required safety/protective equipments?

Very frequently

1

Frequently 2

Sometimes 3

Seldom 4

Very seldom

5

9. Please tick one answer/number in each line across where 1 is Strongly Agree, 2

is Agree, 3 is Undecided, 4 is Disagree and 5 is Strongly Disagree.

You are provided with washing facilities in your organization 1 2 3 4 5

You are provided with canteen facility in your organization

You are provided with sitting facility

You are provided with facilities for storing and drying

You are provided with shelter, restrooms and lunch rooms.

You are provided with first aid kit/appliances

You are provided with safety accessories/appliances

You are provided with sanitary bathing and cleaning facilities

You are provided with transport facilities

You are provided with recreational facilities

You are provided with housing facilities


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You are provided with consumer co-operative societies

You are provided with educational facilities

You are provided with medical facilities

You are provided with safe drinking water

You are provided with the minimum wages

You are provided with bonuses from time to time

You are provided with social security in your organization

You are provided with various pension plans

You are provided with Provident Fund from your organization

You are provided with safety messages boards all around your plant.

You are provided with fire extinguishers in all your plants.

10. On a scale of 1 to 10, with 1 being the lowest and 10 being the highest, please circle the number that best describes your level of satisfaction from the working conditions provided in your organization.

Not 1 2 3 4 5 6 7 8 9 10 Very Very Satisfied Satisfied

Thank you very much for your participation.


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Analysis:

The above graph represents a total of 40 respondents of which there were 32%

who disagreed to be provided with facilities of storing and drying, with 26% who

were not sure of whether they were actually provided with this facility or not?

Only 7% strongly agreed to have been provided with storing and drying facility

so this represents a sign of lack ness on the company’s part to be able to provide

with good working condition to the employees and at the same time having all

the necessary and required cleaning, storing and drying facilities.


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The above results represent the minimum wages provided to the employees. The

results show that 63% of people were kind of confused as in they were unaware

about the wages provided as to whether they are getting paid the minimum wage

or not? This shows lack of awareness more on the employee’s part and to some

extent even the employers as they should educate their employees about the

wages being paid to them.


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This table shows that 72% respondents strongly agreed to being provided with

bonuses from time to time, people were very much satisfied with the bonus

provided to them. As during our interaction with the management we were also

told they do provide with regular bonuses in accordance with the bonus act

parameters.


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The above graph shows that 64% respondents strongly agree to be provided with

social security. Social Security was covered as one the most important part in the

torrent power as companies’ policy strongly holds some very important program

to bind the culture of the organization and they have many different programs

which binds the employee and employer relationships.


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The above results shows that 69% respondents strongly agree to being provided

with various pension plans at Torrent. With none disagreeing to be provided

with pension plans. A 3% of undecided respondents could be lack of awareness

that is there with few employees, which could be managed by various coaching

programs.


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This result shows that 89% employee respondents strongly agree to being

provided with provident fund from their organization. As everybody’s agreed to

this there leaves nobody who disagrees to being provided with PF. As PF is a

blessing in disguise for the workers who work because it’s a boon when they

retire, for some may be not a good thing initially.


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The above results shows that 78% of respondents strongly agree to being

provided with safety message boards all around the plant, which serves a

guideline for them to follow and remind them every now and than to take safety

precautions. As Safety messages are mandatory in huge plants like Torrent. Its

not limited to only having such message boards but they do actually follow all the

safety rules and this has resulted in least number of accidents over the last couple

of years.


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The above graph shows that 52% of respondents agreed to being provided with

fire extinguishers in their plant. As Power plants are prone to catch fire anytime

due to short circuit or any other problem. However there are few respondents

around 10%, who disagree but than this could be one of the suggestions to have

may be more fire extinguishers, possibly have it everywhere meaning one in all

the divisions.


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The above graph shows that 90% of respondents strongly agree to have good

canteen facility in their organization. Not just good canteen but actually good

food quality which is healthy and hygienic at the same time. We personally feel so

too as have been in their canteen and must say its definitely up to the mark!


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This table shows that 60% of respondents strongly disagree to being provided

with washing facilities for their clothes, safety gloves, safety jackets and masks.

As the employees come in their civil dress and change to their uniform once they

are in the plant and later they keep them back, well in this their uniform get

washed only once in a week which for sure not going to carry a good

environment in the plant. We may have to put this point strongly in our

recommendation.


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This table shows that almost 80% respondents strongly agree to have first aid kit

facility in their organization. First aid kit is a basic necessity in a power plant and

they do have one in Torrent which is good.


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It looked strange when this question was asked to the workers as one of the

work man said that he comes to work with full potential and not to sit and chat

and expecting for more chairs to sit. Than, later it was later clarified that we are

trying to find the recreational facilities offered to the workers along with this

question. But still workers looked at this question in a altogether different

holistic manner. We personally can’t judge much with the output what we have

got.


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This table shows that 80% respondent’s strongly agreed to be provided with

safety accessories in their organization. During our visit to the industrial plant we

saw that all kind of safety accessories were provided to the workers as they are

usually working under extreme conditions. Workers are given safety helmets,

jackets, masks, earplugs, goggles, shoes etc. Even we were provided with safety

helmets and as we were not having proper shoes, we were not allowed to enter

certain areas inside the plant.


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The above graph shows that 50% of respondents agreed that they were provided

with shelter and rest rooms. Except people who work in coal sites are a bit

dissatisfied with such facilities.


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The above graph shows that 80% of respondents strongly agreed to have

housing facility provided by their organization. At Torrent all the employees are

provided with quarters and they are relatively happy about that as this solves

their problem of looking for a household. Although 60% of the workers do have

their own flat in the city but yes for those whom ahmedabad is new housing

facility provided by torrent is their first choice and they do go for that.


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The above graph shows that 50% of respondents strongly agree that they have

safe drinking water facility at torrent. As Torrent provides 92 cool water tankers

all over the plant.


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The above graph shows that 50% of respondents strongly agree to have medical

facilities provided by their company. As many find first – Aid facility is found

everywhere and medical facilities are also provided in the same fledge. An

infirmary is present within the plant with a ambulance. Few aren’t happy about it

as they find that this is taken care only during extreme conditions and they are

limited to their plant infirmary itself.


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The above graph shows that 40% of the respondents disagree to have been

provided with transport facility by Torrent. This clearly shows that torrent apart

from providing housing should also look into getting them to the plant as well,

probably start a bus or give some sort of transport facility to its workers. As

most workers either travelled by bicycles or two wheelers or public transport.


Project Report

The above results shows that 40% strongly agree to have recreational facility

given by Torrent. As most workers did agree to this, there were a few who were

negative to having recreational facility.


Project Report

The above graph shows that 50% of respondents strongly agree to have provided

a consumer cooperative society by their company and no one disagrees to this,

which shows that workers are pretty much happy about receiving such facility

from the company.


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The above results shows that 35% people agree but at the same time 50%

disagree to have educational facility provided by Torrent. So this is a place where

in torrent can possibly improve that is by providing them with educational

facilities to have a better satisfied and motivated workforce.


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The above result shows that altogether 80% of respondents agree to have

sanitary bathing and cleaning facility provided by Torrent, which is an affirmative

sign of having good working conditions for their workers.


Project Report

Overall Analysis of Project

An analysis of 22 graphs don’t actually give the exact overall view of the

working conditions of any power plant in Ahmedabad. But this defiantly tells any

person an overall view about this plant.

There are various things which are seen here and noted very strongly.

Some are very simple things that company has to take into consideration and

there are certain points and area where we found the company is really doing a

good job considering Industrial Relations.

Areas like storing and drying facilities, canteen facilities, Aid Facilities,

safety accessories, drinking water facilities, housing facilities and in terms of

monetary are really taken good care and employees are extremely happy about

such service which is been provided. In fact these act as a boon to the company

by keeping the attraction rate below the average. There are few other factors like

minimum wage policies, where workers have less idea about what it is all about,

though company is following it strictly. These things have to educate the

employees to earn even better good will from the employees.

Other areas like wise though provided employees don’t find it as if they

are really cared about them. Areas like washing facilities, transport facilities and

Educational facilities these are to be revised by the company as many of the

workers are not satisfied with such facilities. As per the Government norms

Torrent power does provides all the basic facilities to the employees and those

which employees demand can also be provided in a better manner as we said


Project Report

earlier, it good could bring various positive changes to the employees and the

company.

On the whole from the research, there where too many things to take

away for us in personal and also academically.


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Recommendations:

Torrent can improve when it comes to providing storing and drying

facilities for its workers as this is what came out when we did the research.

Also there should be conducted awareness programs for the employees

which would educate them on Minimum wages, social rights of the

employees.

Also the washing facility is a must on the workers part, so Torrent should

provide washing facility, as it’s a very basic and necessary thing.

Torrent can also look into providing transport facility to its employees as

it is something that its employees would like as they were not happy of

torrent not providing them with transport facility. It would be nice and

convenient for them if they had transport help from the company.

The workers also want educational facility provided to them as this will

help them in their career growth.


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Limitations:

• The sample size is a limitation in this report as we only considered 50

respondents, which is not representative of the whole industry.

• Being students we have our own limitations so this report is not a true

reflective of what the industry as on whole.

• And we are also limited to only one power plant.

• And moreover the time was major constraint in our project as being

student we had our own time constraints

• More over our research depends on the behaviour of the respondents. So

it can also vary from person to person

Bibliography

References: http://www.hcilondon.net/india-overview/economy-industry-trade/infrastructure.html [Accessed on 11th June 08] http://www.indiacore.com/power.html [Accessed on 11th June 08] http://www.wsws.org/articles/2000/feb2000/ind-f21.shtml [Accessed on 9th June 08, 8:48pm]


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http://www.wsws.org/articles/2006/jul2006/labo-j29.shtml [Accessed on 9th June 08, 9:06pm]

India: Tata Power Wind Energy Financing Facility (Bramanvel Wind Power Project): Prepared by Tata Power Company Limited for the Asian Development Bank. World Energy Report. http://www.innocorpltd.com/p-indprofile.htm [Accessed on 12th June 08, 11:55am]

Project Report - BIR

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