Project Quality Plan for VIC Edison

5/14/2018 Project Quality Plan for VIC Edison - slidepdf.com

http://slidepdf.com/reader/full/project-quality-plan-for-vic-edison 1/42

HALLA & DOLPHIN

JOINT VENTURE

PROJECT QUALITY PLAN FOR VIC’S PROJECTS AT AL AIN AND

ABUDHABI REGION

PROJECT # 12002

[2012]

PROJECT QUALITY PLAN

Construction of (4) Vehicle Inspection Center inAbu Dhabi & Al Ain

DATE: NAME TITLE SIGNATURE

04-March-2012Prepared by:

Edison Fabian Maminta QCE

04-March-2012Reviewed by:Enam Al Haq PM

04-March-2012Approved by:Anil Gedam QCM



Construction of (4) Vehicle

Inspection CentersProject Quality Plan

Abu Dhabi & Al Ain Region Doc. Ref: PN-12002-PQP Rev.0

Date: 05 March 2012

AMMENDMENT HISTORY

S.NO. REVISIONNO.

DATE ITEMS /PAGE

SUBJECT OF THEAMMENDMENT

1 0 04-March-2012 - NEW SUBMITTAL

T A B L E O F C O N T E N T S

I COVER PAGE.................................................................................................................................. 1

2






Date: 05 March 2012

II AMMENDMENT HISTORY.............................................................................................................. 2

III TABLE OF CONTENTS.................................................................................................................. 3

1. INTRODUCTION............................................................................................................................... 5

1.1 SCOPE & APPLICATION……………………………………………………………………………5

1.2 PREPARATION, APPROVAL, ISSUE & REVISION OF PQP ………………………………….6

1.3 DEFINITIONS AND ABBREVIATIONS…………………………………………………………….6

1.4 REFERENCES………………………………………………………………………………………10

2 PROJECT DESCRIPTION……………………………………………………………………………...11

3 DOCUMENT CONTROL………………………………………………………………………………..12

3.1 DOCUMENT AND DATA APPROVAL AND ISSUE……………………………………………..13

3.2 INCOMING / OUTGOING CORRESPONDENCE……………………………………………….14

3.2 HANDLING SUBMITTALS………………………………………………………………………….14

4 CONTROL OF RECORDS………………………………………………………………………..…….16

5 MANAGEMENT RESPONSIBILITY…………………..……………………………………………….18

5.1 PROJECT QUALITY POLICY ……………………………………………………………………..18

5.2 OBJECTIVES………………………………………………………………………………………...195.3 COMMUNICATION………………………………………………………………………………….20

5.4 PROJECT QUALITY SYSTEM REVIEW…………………………………………………………20

6 RESOURCE MANAGEMENT………………………………………………………………………..…22

6.1 PROJECT ORGANIZATION………………………………………………………………………..23

6.2 COMPETENCE , AWARENESS & TRAINING…………………………………….………..……26

6.3 PLANT & EQUIPMENT………………………………………………………………………….….28

6.4 WORK ENVIRONMENT…………………………………………………………………………….28

7 PROJECT REALIZATION............................................................................................................29

7.1 CONTRACT REVIEW………………………………………………………………………….……29

7.2 CONTRACT MANAGEMENT……………………………………………………………………....29

7.3 PROJECT PLANNING……………………………………………………………………………...29

7.4 DESIGN CONTROL………………………………………………………………………………....31

7.5 PURCHASING……………………………………………………………………………………….31

7.6 CONSTRUCTION / INSTALLATION………………………………………………………………32

7.7 MEASURING & MONITORING EQUIPMENT…………………………………...……………….33

3






Date: 05 March 2012

7.8 COMMISSIONING, START-UP & PROJECT HAND OVER………………………………...….34

8 MEASUREMENT, ANALYSIS & IMPROVEMENT……………………………………………….....35

8.1 INSPECTION & TESTING………………………………………………………………………….35

8.2 INTERNAL QUALITY AUDITS……………………………………………………………………..40

8.3 CLIENT SATISFACTION……………………………………………………………………………42

8.4 CONTROL OF NON-CONFORMING PRODUCTS……………………………………………...42

8.5 ANALYSIS OF DATA………………………………………………………………………………..43

8.6 IMPROVEMENT……………………………………………………………………………………..44

9 LIST OF APPENDICES…………………………………………………………………………………46Appendix # A: CORPORATE QUALITY POLICY

Appendix # B: PROJECT SCOPE OF WORK

Appendix # C: MASTER LIST OF CORPORATE DOCUMENTS

Appendix # D: PROJECT ORGANIZATION CHART & JOB DESCRIPTION

Appendix # E: DOCUMENT DISTRIBUTION MATRIX

Appendix # F: MASTER LIST OF QUALITY RECORDS/REPORT FORMS

Appendix # G: INTERNAL QUALITY AUDIT SCHEDULE

1. INTRODUCTION

HALLA & DOLPHIN JV, Abu Dhabi (UAE), recognizes that in today’s competitive

marketplace, effective quality systems are essential when providing cost effective services

with total quality to our clients. The Management of Halla & Dolphin JV is totally committed to

4






Date: 05 March 2012

provide Commercial & Industrial General Contracting Services that fully complies with the

specifications and expectations of our valued clients. Therefore, it is the policy of the

management to adhere strictly to the quality control program and to ensure that this program

and the requirements of our customers are met on each and every project we execute.

• Scope and Application

HALLA & DOLPHIN JV, Abu Dhabi (UAE), will operate a quality system in accordance with

the documented procedures as per the quality control parameters to be utilized during the

execution of the works and to verify successful completion of each element of the work.HALLA & DOLPHIN JV, Abu Dhabi (UAE), will fully integrate its quality management system

into the organizational structure and performance management systems for each project.

HALLA & DOLPHIN JV, Abu Dhabi (UAE), will enforce policies that monitor work conditions

before and during work so that quality results are assured.

The scope of the project quality plan will cover, but not limited to the design and construction

phases and shall identify the interfaces between HALLA & DOLPHIN JV with subcontractor

and ADNOC.

Project Quality Plan (PQP) explains the system of procedures and activities covering

inspection, procurement, documentation, construction, installation, testing and commissioning

as applicable to the technical requirement of the contract. Any indication of system

deficiencies whether discovered as a result of the Managing Contractor’s or Contractor's

checks and tests, shall be brought to the immediate attention of the Quality Control Manager

so the system can be modified to correct these deficiencies.

The Quality Control Manager shall keep the Quality plan under review, incorporate decisions

of meetings, changes, and re-issue revised Quality plans, as appropriate. A record of the

revisions will be maintained and forwarded to the Project Manager. This Project Quality Plan

shall be refined and modified as required to support Overall Project Requirements. Its intent is

to implement and coordinate the testing programs by providing pertinent extracts of

specifications, by facilitating tests, giving ample notice to testing agencies, and by coordinating

quality control activities with all crafts and project management personnel.

• Preparation, Approval, Issue and Revision of PQP

The preparation, approval, issuing including revision of the PQP will be the sole responsibility

of the Quality Control Manager with the help of the QA/QC Engineer. A written registry along

5






Date: 05 March 2012

with relevant record control will be provided to ensure that the PQP will be properly

documented.

• Definitions and Abbreviations

Following definition in addition to terms & abbreviations is ISO9001:2000 & project documents

for the project quality control plan shall apply & have the same meaning indicated hereunder:

Audit

Audit is a systematic and objective examination to determine whether quality managementactivities and associated results comply with planned arrangements, and whether these

arrangements are implemented effectively and suitably to achieve set objectives.

Contract Documents

All documents officially issued to the Contractor by the Client or his designee that are legally

binding under the terms of the contract.

Contract DrawingsThose drawings officially issued by the Client, or his designee, which show location, character

and dimensions of the prescribed work, including layouts, profiles, cross sections and other

details.

Contract/Project Specifications

Contract Specifications are compilation of general, special, technical conditions and

requirements for the performance of the prescribed work.

Contractor

The legal entity with which the Client is entering into a legally binding agreement for executing

the specified construction works.

Corrective Action

It is the action taken to eliminate the causes of an existing non-conformity, defect or other

undesirable situation in order to prevent recurrence.

Client/Consultant

6






Date: 05 March 2012

The Client or his designee who has the design responsibility and other assigned control

responsibilities for the work to be accomplished by the Contractor.

Client

That legal entity vested with the authority and responsibility to enter into a contractual

agreement with the Contractor for an item of work.

Minor deficiency

Minor deficiencies are items that do not require significant rework or repair work to correct,

and will not result in significant deviations from required quality standard if corrected

immediately.

Non-conformity (NC)

Is a non-fulfillment of a specified requirement.

Preventive Action

It is the action taken to eliminate the causes of a potential nonconformity, defect or other

undesirable situation in order to prevent occurrence.

Quality Assurance

Quality Assurance refers to those actions, procedures, and methods employed at the

management and senior technical levels to observe and ensure that prudent quality

procedures are in place and are being carried out and that the desired result of a quality

product is achieved.

Quality Audit

Systematic and independent examination to determine whether quality activities and related

results comply with planned arrangements and whether these arrangements are implemented

effectively and are suitable to achieve objectives.

Quality Control (QC)

Quality Control is defined as the operational techniques and the activities used to keep the

quality of inputs or outputs to specifications; to fulfill and verify requirements of quality.

Quality Control Plan (QCP)

7






Date: 05 March 2012

Quality Control Plan is an operational techniques and activities that are used to fulfill

requirements for quality.

Quality Management (QM)

All activities of the overall management function that determine the quality policy, objectives

& responsibilities, and implement them by means such as quality planning, quality control,

quality assurance and quality improvement within the Quality System.

Quality Manual

Document stating the quality policy and describe the Quality System of an organization.

Request for Information (RFI)

The RFI is generally raised by the contractor in cases where it is necessary to confirm the

interpretation of a detail, specification or note on the construction drawings or to secure a

documented directive or clarification from the architect or Client/Consultant that is needed to

continue work.

Inspection and/or Testing Request for Approval (ITRA)

The Inspection and/or Testing Request for Approval is the form used by the Contractor to

request an on-site inspection of the Engineer and/or Independent Testing Laboratory for the

approval to proceed with the works.

Surveillance

Surveillance is a continual monitoring and verification of the effectiveness and validity of

procedures, methods, conditions, processes, products and services. It also includes analysis

of records in relation to stated references to ensure that specified requirements are being

complied with.

Abbreviations:

Client - ADNOC

Client/Consultant - Altorath Engineering Consultant

8






Date: 05 March 2012

Project - Construction of (4) Vehicles Inspection Center

Contractor (CS) - Halla & Dolphin JV Abu Dhabi UAE

PM - Project Manager

QMR - Quality Management Representative

QA - Quality Assurance

QC - Quality Control

QCM - Quality Control Manager

QCE - Quality Control Engineer

SI - Site Inspector

SE - Site Engineer

ITL - Independent Testing Laboratory

QCP - Quality Control Plan

NCR - Non Conformance Report

ITP - Inspection and Test Plan

MS - Method Statement

CAR - Corrective Action Report

MAR - Material Approval Request

ITRA - Inspection and Testing Request for Approval

RFI - Request for Information

MRI - Material Receiving Inspection

• References

Applicable Standards and Specifications

Tender No. EPD 110001/1 Volume-2 Annexures July 2011 (Construction of 4

VIC’s)

ISO 9001-2000 QM Model

9






Date: 05 March 2012

ISO 9004-1994 QM & QS Elements Guidelines

2. PROJECT DESCRIPTION

HALLA & DOLPHIN JV, Abu Dhabi (UAE), will undertake the construction of (4) Vehicle

Inspection Centers in Abu Dhabi and Al Ain Region which will be all accessible to the Main

and Sub Roads.

The vehicle inspection centers comprise but not limited to the following structures:

Vehicle Inspection Building, Control Kiosk, 8 (Eight) Bedroom Staff Accommodation Building

and Utility Building along with External Works required as per contract agreement.

10






Date: 05 March 2012

3. DOCUMENT CONTROL

HALLA & DOLPHIN JV, Abu Dhabi (UAE), will ensure that it will control the documentation

required as per the quality management system and that a suitable document control

procedure will be implemented to define the controls needed to; approve, review, update,identify changes, identify revision status and provide access. The document control procedure

will clearly define the scope, purpose, method and responsibilities required to implement these

parameters.

Specific QA/QC procedures and instructions for individual activities are maintained by the

QCM and issued to Project Managers as controlled documents. It is the Project Manager's

responsibility to ensure specific activity QA/QC procedures and instructions are conveyed to

the individuals or subcontractors performing the specific activities. Revisions to the QA/QC

documents shall be by section and approved for adequacy by authorized personnel prior to

issue. A revised table of contents indicating the newly issued approved and accepted revision

shall accompany the revised sections. In the case of sample forms a revised "Listing of

Exhibits" shall indicate the latest exhibit revisions. The QCM shall ensure that:

a) All pertinent issues of appropriate QA/QC documents are available at all locations where

operations essential to the effective functioning of the quality system are performed;

b) All obsolete documents are promptly removed from all points of issue or use.

A master list or equivalent document control procedure shall be established to identify the

current revision of documents in order to preclude the use of non-applicable documents.

Documents shall be re-issued after a practical number of changes have been made.

11






Date: 05 March 2012

The quality plan & reference procedures are controlled documents. The QA/QC Manager is

responsible to ensure the initial issue & subsequent changes are acknowledge by those

authorize to receive the Quality Plan. ITPs, its issuance & use shall also be controlled so that

only revision applicable to the project is utilized. A documented procedure has to be

established to control documents required for the quality management system. Project

documents shall be maintained at the Main Office & the field offices. Access to these files shall

be limited to COMPANY NAME Key Personnel assign into this project. Prior to submitting

documents to the engineer, these documents are to be reviewed & approved by the

responsible key personnel. This review & approval shall be indicated on each item by

statement & signature of the responsible personnel

The purpose of document and data controls is to establish the requirements for the distribution

and control of documents, including drawings, changes thereto, for those activities affecting

quality.

All correspondence, whether incoming or outgoing related to project shall be through letter,

submittals (document submittals, material submittals, shop drawing submittals …), etc. for

proper documentation. Email through personal account is strictly not allowed. In addition, all

correspondence should be registered accordingly by the Document Controller and the filingsystem shall suit with the project’s need. Document controller ensures that all documents shall

be properly identified and filed in a structured manner so that the recovery is efficient.

These correspondences shall be forwarded to Project Manager for review and

forward/circulated accordingly for action- All staffs involved in the project should be familiar

with the requirements of the document control.

Document controller shall maintain Two (2) registrations. One (1) for incoming and One (1) for

outgoing documents and the data base to be used for updating the status of all documents.

Photographs may supplement progress records, where applicable. Record keeping shall be

compliant with the contract documents.

The Project shall establish and maintains a procedure to control documents and data to

ensure that:

• All necessary and appropriate documents are available

• All documents and changes are in writing, reviewed and approved, and promptly

implemented

• The dates of issue and receipt of documents and amendments are recorded

• Obsolete documents are promptly removed from issue or use

• Documents of external origin are identified and controlled.

12






Date: 05 March 2012

• DOCUMENT AND DATA APPROVAL AND ISSUE

The following are the statuses used for the approval on this project are:

“A” - Approved (when documents fully compliance with Contract Specification and Drawings).

“B” – Approved with Comments (document conforms to the Contract Design and

Specification, subject to clarification of relatively minor issues.)

“C” - Revised and Resubmit (If the submittal is incomplete, and does not meet basic technical

and / or contractual requirements, then the submittal will be marked as Revised and Resubmit.

The entire submittal will be returned to HALLA & DOLPHIN JV, Abu Dhabi (UAE),irrespective of whether individual parts of the submission could be considered.)

“D”- Rejected - Not Approved (details contained in the document do not conform to the

Contract Design and / or Specifications).

• INCOMING / OUTGOING CORRESPONDENCE

All outgoing correspondence shall be recorded by the secretary. Incoming correspondence

includes Letters, facsimiles and emails (if any). The reference shall be Project code/ Project

No. / Correspondence ref. no. with no. of month/ Serial No. / Year. No project communication

outside the office is to be issued by anyone other than the Project Manager.

• Outgoing correspondences shall be register in the database and update the reply

reference field of the incoming correspondence.

• Correspondence shall be forwarded to the Project Manager for approval, and to the

Operation Manager.

• Photocopy the letter as receiving copy, in cases, there is an attachment document

transmittal form should be prepared.

• Receiving copy will forward to the Document Controller for proper filing.

• HANDLING SUBMITTALS

(1) Incoming Submittals

o Client/Consultant Document Controller will send back the original commented submittal

copy to HALLA & DOLPHIN JV, Abu Dhabi (UAE).

o HALLA & DOLPHIN JV, Abu Dhabi (UAE) incoming DC will update the reply

reference and status in the log.

o Hard copies of the submittal shall be collected by HALLA & DOLPHIN JV, Abu Dhabi

(UAE) Document Controller on daily basis.

13






Date: 05 March 2012

(2) Outgoing Submittals

o HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall submit one hardcopy of submittal

(original) and the attachment.

o Contractor must follow the standard document numbering system set by the

Client/Consultant.

o HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall send it to Client/Consultant’s

Document Controller (DC)o HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall keep the received hardcopy in the

outgoing files.

o HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall update the log.

(3) Outgoing Submittals

o HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall submit one hardcopy of submittal

(original) and the attachment.

o Contractor must follow the standard document numbering system set by the

Client/Consultant.

o HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall send it to Client/Consultant’s

Document Controller (DC)

o HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall keep the received hardcopy in the

outgoing files.

o HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall update the log.

(4) Resubmission of submittals

o

The submittal with revise and resubmit status, HALLA & DOLPHIN JV, Abu Dhabi(UAE) are required to resubmit accordingly.

o HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall change the status, file, revision and

revision date of the document.

o HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall send new transmittal for the

resubmission of the new revision of documents.

o HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall submit again 1 original copy of the

new revision + 2 copies.

14






Date: 05 March 2012

4. CONTROL OF RECORDS

HALLA & DOLPHIN JV, Abu Dhabi (UAE), will ensure that all records must be identified,

filed, protected and controlled throughout their lifecycle because they contain the history of the

quality management system (QMS) and its function.

The QCM along with the help of the QA/QC Engineer will ensure that the following tasks are

completed and kept up to date:

o Assign clear responsibility for filing, maintaining and disposing of each record.

o Provide adequate storage capacity so filing can be maintained.

o

Keep your records only as long as necessary, then dispose of them.o Develop a records retention matrix that shows who is responsible, storage locations,

protections, security, retention requirements and disposal methods.

o Move as many records as possible to a searchable, electronic format to keep storage

costs down and make them easy to retrieve when needed.

Upon award, each project is assigned a project number and the Project Manager establishes a

"Project Job File". This file shall contain a complete set of all project related contract

documents, specifications, drawings, etc. All information generated during the life of the

project shall be maintained in this job file.

A listing shall be made of all drawings, specifications, vendor data, etc. that are to be

submitted to the clients and consultants for review and approval. A copy of all documents

returned by the client and consultants approved, or approved as noted, shall be maintained in

the job file. Any revisions to the contract documents shall be date stamped on the date

received and reviewed by the Project Manager for any possible impact to the project. All

changes after contract award shall be properly documented and any associated addition or

deduction to the contract price shall be immediately identified and submitted to the client for

review and approval. A complete set of all documents required for proper execution of the

work shall be maintained at the Head Office, and a set of all relevant and important documents

and a set of approved drawings shall be maintained at the site office. Any revisions received

shall be immediately forwarded to the project site for use while executing the project. Any field

changes to the work shall be properly noted on the project site set of the drawings. The project

site set of the drawings shall show the work exactly as the work was built. (Hereinafter referred

to as "As-Built" set of drawings)

Construction drawings, Shop drawings, As-built drawings and Specifications shall be carefully

controlled and logged. Non electronic drawings supplied by Client/Consultant shall be

15






Date: 05 March 2012

appropriately stamped and logged into a Drawing Control Register. A complete set of contract

drawings shall be maintained on the construction rack for reference. Superseded drawings

shall be stamped as such and a copy maintained for reference.

Issuance of Construction drawings will be controlled by Document Control. Drawings (and

other similar construction documents) shall be marked “Issued for Construction” or with similar

wording to denote that they are suitable for issuance to construction personnel.

Details of controlled copy holders of drawings and specification copies shall be maintained.

Revised copies of drawings/specifications shall be issued to controlled copy holders of the

same. List of Controlled Documents were listed below.

• Project Quality Plan

• Drawings, technical specifications and design documents

• Method statements, ITPs, Checklist records, Quality Control procedures

• Inspection request reports and records

• Certification reports

• Testing data/reports and records

• Material approval request

• Test certificates• Reports related to material verification and compliance (test/compliance certificates checklist)

• Material source certificates and material sampling records

• Testing and recording readings

• Soil test, dry density test, etc.

• Training records

• Visit / inspection / audit reports of suppliers / sub-contractor

• Equipment validation reports

• Non-conformance reports

• Close out reports

• Operation and maintenance manuals

• As-built drawings

5. MANAGEMENT RESPONSIBILITY

HALLA & DOLPHIN JV, Abu Dhabi (UAE) Management has the responsibility to define and

document its policy and objectives for, and commitment to, quality. Management will ensure

that its policy is understood, implemented, and maintained at all levels of the organization. All

16






Date: 05 March 2012

employees have the responsibility and authority for implementation of established QA/QC

activities. Resolution of conflicts in QA/QC policies shall flow through the organizational chain

of command.

It is the responsibility of any employee that manages, performs, or verifies work affecting

quality to:

a. Initiate action to prevent the occurrence of work or service non-conformity;

b. Identify and record any quality problems;

c. Initiate, recommend, or provide solutions through designated channels;

d. Verify the implementation of solutions;

e. Control further processing, delivery, or installation of non-conforming work until the

deficiency or unsatisfactory condition has been corrected.

Thus HALLA & DOLPHIN JV, Abu Dhabi (UAE) Management will demonstrate commitment

of development and implementation of the quality system and continually improving its

effectiveness through the following summarize activities:

a. Communicate importance of meeting Clients (and statutory / regulatory) requirements

b. Establish quality policy and objectives

c. Conduct Management reviewsd. Ensure availability of resources

• Project Quality Policy

HALLA & DOLPHIN JV, Abu Dhabi (UAE) Management and Senior Managers of the

Companies are committed to operate every aspect of the business to those standards that

offers the highest possible quality of services to Client.

This is supported by a progressive management style that encourages the Quality culture

throughout the Company.

To reinforce the commitment a Quality Management System, designed for BS EN ISO

9001:2000, operates in all areas of the company.

The management is committed to the continuous improvement of the Quality Management

System by establishing and reviewing quality objectives for all areas of the company. This is to

ensure that the company operates effectively and efficiently and meets the needs of

customers.

The retention of registration to BS EN ISO 9001:2000 is a minimum requirement for all areas

of the company as is the continued search for improvement. The effectiveness of the Quality

17






Date: 05 March 2012

Management System is monitored by planned audits, management reviews and effective

corrective and preventive action.

All personnel have been made aware of the management; commitment to this policy in

particular and quality in general and are encouraged to demonstrate their own support to the

system by continuous active participation.

• Objectives

HALLA & DOLPHIN JV, Abu Dhabi (UAE) Management objectives first, measurable quality

objectives consistent with the quality policy established at relevant functions and levels in theorganization including those needed to meet the Client requirements; and secondly to meet

the results of the required resources to in order to meet the objectives and carry out the

process to be identified and planned.

The objectives of the project Quality Plan are:

a) To maintain an effective Project Quality Plan complying with International Standard

ISO9001 (Quality Systems).

b) To achieve and maintain a level of quality which enhances HALLA & DOLPHIN JV, Abu

Dhabi (UAE) reputation with Client’s.c) To ensure compliance with relevant statutory and safety requirements.

d) To endeavor, at all times, to maximize Client’s satisfaction with the services provided by

HALLA & DOLPHIN JV, Abu Dhabi (UAE).

• Communication

HALLA & DOLPHIN JV, Abu Dhabi (UAE) Management must establish clear responsibilities,

authorities and communication systems regarding the PQP.

a. Responsibility and authority. First, responsibilities and authorities must be defined and

communicated with the organization.

b. Management representative. Secondly, a management representative (QCM along with

QA/QC Engineer) appointed by top management must ensure that the PQP is properly

implemented, reporting to top management on performance of the PQP on the system,

and promote awareness of Clients requirements throughout the organization.

18






Date: 05 March 2012

c. Internal communication. Finally, internal communications regarding the effectiveness of the

quality system must be established.

• Project Quality System Review

HALLA & DOLPHIN JV, Abu Dhabi (UAE) The management will reviews & evaluate the

implementation & maintenance of the quality system, effective process execution & will ensure

that HALLA & DOLPHIN JV, Abu Dhabi (UAE) objectives are achieved. Actions shall be

initiated for the non-conformance & for improving the PQP & process performance, whenever

appropriate. The management review will be conducted every six months.Management reviews shall utilize review input such as:

a. Result of Quality Audits.

b. Customer performance evaluation (feedback).

c. Process performance & product conformance results.

d. Prevention & Corrective action status.

e. Follow up actions from the previous management review meetings.

f. Other changes that could affect the quality management system.

Results of Management Reviews shall be recorded & addressed as appropriate (review

output):

a. Improvement in the PQP system.

b. Improvement in the projects related to the Client’s requirements.

c. Resources needed.

Action items should be followed-up on the subsequent Management Reviews to ensure

closure. A copy of the results of the management review shall be submitted to the Engr. within

2 weeks after the management review meeting.

19






Date: 05 March 2012

6. RESOURCE MANAGEMENT

HALLA & DOLPHIN JV, Abu Dhabi (UAE) will determine and provide the resources needed

as follows:

a. To implement and maintain the PQP and continually improve its effectiveness;

b. To enhance Clients satisfaction by meeting Clients requirements;

c. Ensure personnel performing work that affects quality are competent in the basic skill

required;

d. Infrastructure and a suitable environment shall be determined and provided to achieve

conformity to product requirements.

e. Work environment needed to achieve product conformity.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall provide resources required to implement the

Quality Management System, including equipment, materials, & trained personnel. For all

procurement, construction & pre-commissioning activities, sufficient contractor QC personnel

shall be on-site prior to the start of the applicable work.

20






Date: 05 March 2012

The Project Manager will set up a project team organization with the resources required to

successfully execute the project.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall assign personnel to the project that is

competent on the basis of applicable education, training, skills & experience. The QCM is

responsible to review the contract to determine any project requirement for competency level

of personnel assigned to the project & ensure that assignment of personnel; including sub-

contractors meet the requirements. All procedures & personnel qualifications for special

processes shall be submitted 30 days prior to start work.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall provide on a monthly basis a listing of

approved personnel forecast to be mobilized in the next 60 days as well as a list of personnel

to be demobilized in the next 60 days.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) planned staffing shall comply with the contractor

approved Quality Plan. Reduction from required level of quality personnel shall require the

Engineer’s approval.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall advise Engineer 30 days in advance of

quality personnel changes due to vacation, temporary assignments or resignations. All other

changes such as illness & emergency leaves will be advised to the Engineer as soon aspossible.

• Project Organization

All HALLA & DOLPHIN JV, Abu Dhabi (UAE) personnel have the responsibility for the quality

of their work. They are required to be able to relay all functions associated with quality to their

seniors to ensure that the quality of the work is maintained fully in line with company’s Quality

Policy.

(1) QA/QC Manager

Responsible to the Project Manager, coordinates with Project Engineer, Site Engineer,

Technical Engineer and the Store and responsible for QC Engineer. The role of the

QA/QC Manager is to control all the quality functions of the project within the guidelines of

the HDJV Quality Management System and is responsible for but not limited to:

● He ensures that proper and effective coordination is developed with sub-contractor

and consultants in relation to Inspection and Quality Control procedures.

● He is directly involved with, and ultimately responsible for, those activities that

directly affect the quality of the Works. Those activities are described below:

21






Date: 05 March 2012

To inspect the works and materials with respect to specifications, latest

approved drawings and approved relevant documents.

To carry out all inspections, witnessing, monitoring, surveillance, etc..., all as

per the requirements of Inspection and Test Plan (ITP).

To be vigilant and active on site and to pick-up deficiencies, faults, non-

compliance, etc..., of any work on the job site, to report his finding immediately

to the concerned personnel and initiate to rectify/correct the work as per the

requirement of the project.

To check and verify that the latest approved documents are being used at thework place on site.

All drawings stamped “APPROVED” and “APPROVED AS NOTED” are at the

work place and must be of latest version/revision. Other than “APPROVED”

and “APPROVED AS NOTED”, drawings shall be removed from the work place

and shall be well identified.

To check with the document control register the status of all-relevant

documents and latest version / revision, for example, Shop drawings, Method

Statement, ITP, Material Submittals, Procedures, etc.

To liaise with the Client when required to carry out inspection and obtain

approval as per ITP for relevant activity.

To ensure “Safety” is practiced on site. Any safety hazard noticed shall be

reported immediately to the Safety Officer and concerned personnel on site.

To adequately use the “Inspection Request Form” and ensure that the results of

the inspection are clearly indicated on the inspection request. These results

shall be conveyed to all concerned without any delay.

To ensure that all Inspection Reports are completed and immediately handed

over to the PM.

Any non-conformity observed/noticed on site shall immediately be reported to the

concerned personnel for immediate rectification/correction. In case rectification /correction

are not immediately possible, a “Non-Conformance Report” will be raised, and the “Non

Conformance Log” updated.

(2) QA/QC Engineer

22






Date: 05 March 2012

The QC Engineer shall report directly to the QCM. He is responsible for the

implementation of the Quality Control Program for HALLA & DOLPHIN JV, Abu Dhabi

(UAE) and its sub-contractors. The QC Engineer assists and advises the construction

team to ensure adherence to the drawings, specifications and procedures. The QC

Engineer shall monitor from receipt of material, their storage, installation, testing and

commissioning of materials and equipment to ensure that they are in accordance with the

approved drawings and Contract Specifications.

● He ensures the maintaining of quality standards during the construction period in

accordance with the specifications ruling at the time of contract award.

● He ensures that proper and effective coordination is developed with sub-contractors

and consultants in relation to Inspection and Quality Control procedures.

● He is directly involved with, and ultimately responsible for, those activities that

directly affect the quality of the Works. Those activities are described below:

To inspect the works and materials with respect to specifications, latest

approved drawings and approved relevant documents.

To carry out all inspections, witnessing, monitoring, surveillance, etc..., all as

per the requirements of Inspection and Test Plan (ITP).

To be vigilant and active on site and to pick-up deficiencies, faults, non-

compliance, etc..., of any work on the job site, to report his finding immediately

to the concerned personnel and initiate to rectify/correct the work as per the

requirement of the project.

To check and verify that the latest approved documents are being used at the

work place on site.

All drawings stamped “APPROVED” and “APPROVED AS NOTED” are at the

work place and must be of latest version/revision. Other than “APPROVED”

and “APPROVED AS NOTED”, drawings shall be removed from the work place

and shall be well identified.

To check with the document control register the status of all-relevant

documents and latest version / revision, for example, Shop drawings, Method

Statement, ITP, Material Submittals, Procedures, etc.

To liaise with the Client when required to carry out inspection and obtain

approval as per ITP for relevant activity.

23






Date: 05 March 2012

To ensure “Safety” is practiced on site. Any safety hazard noticed shall be

reported immediately to the Safety Officer and concerned personnel on site.

To adequately use the “Inspection Request Form” and ensure that the results of

the inspection are clearly indicated on the inspection request. These results

shall be conveyed to all concerned without any delay.

To ensure that all Inspection Reports are completed and immediately handed

over to the PM.

Any non-conformity observed/noticed on site shall immediately be reported to the

concerned personnel for immediate rectification/correction. In case rectification /correctionare not immediately possible, a “Non-Conformance Report” will be raised, and the “Non

Conformance Log” updated.

(3) Project Manager

The Project Manager is responsible for ensuring that the work is performed in accordance

with the contract specification and within the time and cost limits.

● He shall be responsible to keep all his personnel fully aware of the quality control

principles and he shall provide all support to system on the Project Quality Control

Department.

● Responsible for the quality of work carried out by all site personnel under his control

including sub-contractors and suppliers.

● To ensure that all the inspection and corrective actions requirements as instructed by

the QA / QC Engineer is carried out by the construction personnel.

(4) Project / Site Engineer

PE will control all technical issues & review of technical submissions. Interpreting contract

drawings and specifications and being familiar with all provisions of the contract and any

revisions or amendments.

PE will also assist the Project Manager to establish the relevant aspects of the schedule of

quality control operations.

● Records and control the production of documentation.

● Ensure that all staff under his control areas are experienced and trained in their

relevant disciplines.

● Responsible for the quality of work carried out on site.

24






Date: 05 March 2012

● Responsible for the overall safety on site

• Competence, Awareness & Training

HALLA & DOLPHIN JV, Abu Dhabi (UAE) has developed position in description for those

personnel performing activities affecting quality that identify the competency requirements.

The Administration Manager keeps the latest issue of position description. The Project

Manager is responsible to identify training needs & assure training is performed. Personnel

lacking required competencies shall receive training such as formal, informal or on-the-job

training.Employee needs are identified through job description requirements, employees past

experience & knowledge. The Project Manager/Supervisor shall establish a training plan to

address these needs. Management ensures that employees are aware of the relevance &

importance of their work activities & how they can contribute to the achievement of the quality

objectives. Management ensures that employees are trained & record should store &

maintained in the Administration Department

The purpose of this procedure is to ensure that the Project personnel are adequately trained to

carry out their duties and to ensure that skills are developed sufficiently to enable them toprogress within the Company and undertake increased roles of responsibility.

• The Project Manager and Quality Control Manager shall review the records of

personnel under their supervision to assess training needs.

• The records shall be kept up-to-date and noted on a training log. All training

undertaken shall be documented. Any person responsible for arranging a training

course shall inform the participants of the course date, and shall provide the course

administrator with a list of names of the participants and other relevant details.

• Training may be undertaken as an in-house activity or by an approved third (3rd)party

organization.

• Managers will be responsible for reviewing and identifying training needs. Such

reviews will be made at least annually. Training recommendations will be

communicated to the appropriate manager(s) for review and approval.

• The General Manager (or other delegated person), will review any training

recommendations made and approve the training program.

25






Date: 05 March 2012

• The Administration Manager will maintain copies of certificates and training records in

the respective personnel files. Access to personnel information is restricted due to

confidentiality requirements.

An intensive continuous training scheme of staff and laborers shall be followed at site covering

the following:

• Induction training for new staff covering job descriptions and procedures related to

the individual’s scope of work.

• External training as required following recommendations/scrutiny of staff appraisals.

• Ongoing internal training by qualified staff in relevant areas.

• Tool Box Talks on a regular basis for laborers.

• Plant & Equipment

HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall plan, determine & manage the work area, in

a manner to satisfy the project requirements.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) will provide the necessary provisions to achieve

non-deficient product in the fabrication shops, project sites & office area. Provisions shallinclude equipment’s, transportation, communication& other utilities

• Work Environment

HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall provide a healthy environment. This section

is addressed in the environment, health & safety (EHS) plan.

26






Date: 05 March 2012

7. PROJECT REALIZATION

• Contract Review

HALLA & DOLPHIN JV, Abu Dhabi (UAE) offers both standard products and specialist

services to meet each Client's needs. Standard products are displayed in a catalogue for

customer selection. Specialist service requirements differ from one customer to another (and

from one contract to another), therefore each tends to be quoted for the specific contract.

Once a proposal is accepted by the customer, or a contract is placed, it is recorded and

reviewed to establish that the requirements of the Contract are adequately defined and

documented, any differences from the proposal are resolved, and HALLA & DOLPHIN JV,

Abu Dhabi (UAE) is capable of fully satisfying the Client’s requirements.

In addition to the original order/ contract specification the customer may also request addition/

variation work to be undertaken by HALLA & DOLPHIN JV, Abu Dhabi (UAE). In these

circumstances the work content is documented and agreed with the customer prior to

execution to ensure that no ambiguity exists.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) organization will ensure that it is capable of

supplying the products ordered by the Clients.

• Contract Management

HALLA & DOLPHIN JV, Abu Dhabi (UAE) will utilize the use of good contract managementsoftware that will bring about best practices and organization’s working can be bench marked

against the best in profession. Handling customer grievances in a professional way is also an

essential part of matured management system. Professional and standardized forms can be

used to develop a perfect customer complaint management system. The said Contract

management software can also be used to carryout contract review at regular intervals.

• Project Planning

The top management of HALLA & DOLPHIN JV, Abu Dhabi (UAE) has identified the

following quality objectives for the project. The objectives are measurable, consistent with the

27






Date: 05 March 2012

policy & relevant to the successful completion of the project. Attainment of objectives is

considered a part of HALLA & DOLPHIN JV, Abu Dhabi (UAE) effort for continual

improvement.

o To ensure that approved practices, procedures, ITP’s & audit program are in place &

utilizes as they apply throughout all the phases of the project.

o To minimize the scrap & rework during the life of the project.

o To ensure that safety of the personnel, the facilities & environment have been carefully

considered & that the appropriate measure has been implemented.

o To ensure that quality requirements are determined & satisfied throughout the phasesof contract performance, including as applicable, procurement, construction & pre-

commissioning.

o To provide proper resources to meet the construction schedule.

o To provide for early & prompt detection of deficiencies & for timely & effective

correction action, in order not to impair schedule

The elements that comprise the quality planning process are this Quality Plan, Inspection &

Test Plans, Project Organization Charts that prescribe personnel allocations & mobilizations,

titles of individuals, sub-contractor necessary to complete the work & the integration of quality

Planning is conducted to ensure that changes in the quality management system are

conducted in a controlled manner & the integrity of the quality management system is

maintained.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) will establish & maintains this quality plan. This

Quality Plan is a Level I document & defines policies, guidelines of the Quality Management

System & shall include the following:

o Scope of Quality Plan.

o Quality System Procedures, which are Level ll documents, which describe the activities

performed for implementing the Quality Management System.

o Level lll documents (Work Procedures) which provide specific work details &

requirements to complete the project. ITP’s which are incorporated in this Quality Plan,

shall also form part of the Level lll document.

o Level IV documents (Quality Records). Inspection Checklist & Test Reports, which are

also incorporated in this quality plan shall also form part of the Level IV document.

28






Date: 05 March 2012

• Design Control

All Design activities are strictly controlled to ensure that the design output information

complies with customer/ contract requirements, and all design input data.

Design activities are planned and normally executed by specialists and are subject to regular

management, review and verification by the Sales Director, and where relevant, agreement

with the Customer.

The design input and output items are documented, and where ambiguity exists, will be

clarified and documented. All items of design documentation and notes are recorded in adesign project file. Design output documentation is produced and reviewed to ensure that it:

meets the design input, references the design input or appropriate criteria, and identifies all of

the characteristics which are critical to the safe and effective operation of the system(s).

Design output is reviewed and approved by the Sales Director, and is also provided to the

Customer for approval prior to use. Validation of the design is achieved during commissioning

of the system to confirm compliance to the customer's requirements.

The designer is required to specify any inspections or tests which may verify the design, by

practical means, at the earliest possible stage of development. All changes to the design criteria, input or output are subject to strict review and

documentation control procedures.

• Purchasing

Suppliers of products, materials and services, where unspecified by a customer contract, are

selected on their ability to meet the company's requirements given due consideration to the

quality, statutory obligations, timescale and cost. A list of approved suppliers and sub-

contractors is maintained which is compiled on the following criteria:-

a) Previous performance in supplying to similar specifications and requirements.

b) Stocking of high volume standard items conforming to a relevant British Standard, or

supplied with a statement of conformity.

c) Compliance with an approved third party product/ quality registration scheme.

d) Recommendation by other similar purchasers or manufacturers of equipment.

e) A trial order and evaluation of performance.

All supplies and sub-contracts are subject to an authorized Purchase Order providing full

clarification of the type and extent of supply.

29






Date: 05 March 2012

Should a supplier, not appearing on the Approved Suppliers List be proposed, they will be

analysed by capability and subject to acceptance on the authority of a Director.

Sufficient information shall clearly define the material ordered, including, when applicable:

o Requirements for material acceptance

o Requirements for personal qualification.

o Quality management System Manual requirements.

o Reference standards, codes, drawings

HALLA & DOLPHIN JV, Abu Dhabi (UAE) determines the amount of inspection required

based on the requirements (Level of Inspection for Materials) provided by the Engineer.

Where verification is required at the vendor’s premises, verification/inspection arrangements &

methods of material release shall be included in the Purchase Order.

• Construction/ Installation

HALLA & DOLPHIN JV, Abu Dhabi (UAE) will ensure that all construction / installation of

products will strictly adheres as per the approved QMS without tolerances for non-conformities

and all inspection and test required will be thoroughly implemented.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) will make certain that all the works comply as per

applicable standards, specifications and relevant approved shop drawing and all stages of

construction/ installation works area supervise appropriately with persons undertaking the

construction have ample knowledge with their field of work.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) will also guarantee that all of their subcontractor

installation has undergone the rigid and systematic quality control procedure clearly delineated

in the PQP to ensure that the end product conforms as per the contract requirements.

• Measuring and Monitoring Equipment

HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall have all its monitoring & measuring devices

calibrated at regular intervals. Calibration of monitoring & measuring devices shall beperformed by an agency approved by the Engineer. A calibration log shall be prepared &

30






Date: 05 March 2012

maintained to monitor the validity of the calibration of the device. Original copies of the

Calibration Certificates & Calibration Log shall be kept by the QA/QC Manager & copies

issued to the QC Engineer & sites stores.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall be directly responsible for ensuring that

equipment’s used by the Subcontractors are calibrated and controlled in accordance with

stated requirements.

Equipment shall be calibrated periodically in accordance with manufacturer specifications and

prior to expiry of the validity of the calibration certificate. However, additionally the Project staff

shall ensure checking/recalibration at any time when there occurs any doubt as to the integrity

of the equipment.

The certificates of calibration received shall be scrutinized for the following:

o Traceability to national/international standards

o Where no such standards exist, the basis used for calibration shall be documented.

o Tolerances

o The status of the equipment before as well as after calibration

Certificates of calibration shall be technically reviewed by qualified technical personnel.

If the values before calibration are found to be well out of the recommended tolerance range,

the previous user of the equipment shall be informed in order to ensure that previous

measurements/tests, where appropriate, could be reassessed.

Stickers bearing instrument reference/serial numbers, date the instrument was last calibrated

and the next calibration due date shall be placed on the instrument. Copies of the calibration

certificate shall be maintained on site as well as copies placed in the instrument case for ready

reference.

A Register of Calibration shall be maintained indicating the current calibration status of the

equipment.

Condition checks shall be performed on instruments such as measuring tapes periodically.

All pressure gauges will be calibrated against a standard dead weight tester or a calibrated

master gauge prior to each test or series of tests.

• Commissioning, Start-up & Project Hand Over

HALLA & DOLPHIN JV, Abu Dhabi (UAE) will delegate relevant 3rd party authorities

approved by the Engineer to undertake the required commissioning of all civil works,

31






Date: 05 March 2012

machineries and equipment as per the prerequisite of the relevant specifications.

Commissioning will undergo a certain time frame wherein 3 rd party authorities will confirm that

all machineries and equipment functions as per normative conditions

HALLA & DOLPHIN JV, Abu Dhabi (UAE) will ascertain that all civil works, machineries and

equipment start-up will cater as per the requirements of the contract and the relevant

specifications.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) will certify that project handing over will follow as

per the programme and contract agreed upon with the Client (ADNOC) and that all of the

required stipulation as per FIDIC and quality plan has been strictly followed up to a certain

degree.

8. MEASUREMENT, ANALYSIS AND IMPROVEMENT

HALLA & DOLPHIN JV, Abu Dhabi (UAE) will plan and implement the monitoring,

measurement, analysis and improvement of the processes needed.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) will monitor information relating to the Client’s

perception as to whether Client’s requirements had been met.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) will conduct internal audits at planned intervals to

determine if the processes conform to the PQP, the ISO standard and are effectively

implemented and maintained.

32






Date: 05 March 2012

HALLA & DOLPHIN JV, Abu Dhabi (UAE) will develop suitable methods for monitoring and

measuring the processes to the planned results. Whereas planned results are not achieved,

corrective and preventative action shall be taken as appropriate to ensure conformity of the

product.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) will monitor and measure the characteristics of the

end product to the product requirement. Evidence of conformity with the acceptance criteria

shall be maintained. Records shall indicate the persons authorizing the release of the product.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) will control nonconforming material. Records of

the nature of the nonconformity, actions taken including concessions shall be maintained.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall determine, collect and analyze appropriate

data to demonstrate the suitability and effectiveness of the PQP and to evaluate where

continuous improvement of the effectiveness of the PQP can be made.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) will continually improve, take actions to eliminate

the cause of nonconformities and take action to eliminate the causes of potential

nonconformities.

• Inspection and Testing

The purpose of an ITP is to put together in a single document that records all inspection and

testing requirements applicable to work processes.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall ensure the inspection and testing activities

have been carried out at receiving, in-process and final inspection and test stages in order to

achieve conformity with specified requirements.

The Project Manager in conjunction with the QA-QC staff shall prepare Inspection and Test

Plans for activities requiring a series of documented inspections and/or tests. The HALLA &

DOLPHIN JV, Abu Dhabi (UAE) shall ensure that the required inspection and testing

activities have been conducted at receiving, in-process and final inspection and test stages in

order to achieve conformity with specified requirements of the contract. Inspection and Test

Plan covers such as the following processes of the Project.

o Earthworks, trenching, backfilling and grading Works

o Steel Reinforcement Works

o Concrete Works

o Masonry Works

33






Date: 05 March 2012

o Metal Works

o Wood and Plastic Works

o Thermal and Moisture Protection Works

o Finishing Works

o MEP Works

o External Works

o Other Additional Works that requires Inspection as per Engineer and Clients

requirements.

ITPs shall adequately address the inspection and testing requirements for all the

products/services during construction of the works e.g. description, characteristics of

inspection, acceptance criteria, etc.

The Project manager shall be responsible for approving Inspection and Test Plans, and any

subsequent amendments, prior to their submission or submission of compliance/conformity

certification to the Client/Consultant.

The ITP of each activity shall be developed by HDJV and submitted to the Client/Consultant

for review, acceptance and approval before the activity start in the site of work. Only accepted

and approved ITPs will be implemented in the site for the scope of works.

All ITPs shall incorporate relevant checklist that sufficiently define the scope of works and fulfill

the requirements of the Contract Specifications.

The word “Surveillance” shall be shown against all selected inspection or test points that are

not otherwise covered by Hold or Witness Points.

Where hold points have been identified on the Inspection and Test Plan, the QA-QC staff shall

ensure that the required inspection is carried out before proceeding with the process.

The QA-QC staff shall make sure that no work is submitted to the Client/Consultant for

approval until all related activities as specified in the Inspection & Test Plan have been

completed.

All ITPs shall be incorporated with relevant Safety Risk Assessment and appropriate

measures to control the quality and safety during the activities. The relevant ITP shall be

referred to in Method Statements.

All ITPs shall be controlled and logged in the ITP register with unique identification and

revision number. HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall be responsible to maintain

a register for issuance and distribution generated throughout the project.

34






Date: 05 March 2012

During the course of construction, amendments and alterations may be required to the ITPs.

Records of changes will be maintained on file in the ITP Register.

Approved ITP(s) shall be considered “Controlled Documents”.

o MOCK-UPS AND MATERIAL SAMPLES

The Project mock-ups and materials samples shall be prepared for review and

approval wherever required before proceeding with full scale installation of the work.

Mock-ups shall be prepared with particular regard to concrete paving, stone paving,

metals, gravels, fence and others as required by the Client/Consultant. Material

samples as requested shall be obtained, labeled and maintained systematically.o MATERIAL TESTING AND APPROVAL

All materials shall be inspected, tested and approved to ensure conformance with the

project requirements before it is released for use. Verification that all items conform to

specified requirements and that all personnel performing work are properly qualified

and certified as per the Project Specifications is the responsibility of the QCM.

The Project shall establish a test program to ensure that all required testing is properly

identified, planned, documented and performed under controlled and suitable

environmental conditions, including cleanliness.

The Contractor shall be responsible for establishing a system of test reports that will

record all QC test results. All identified non-conforming test results shall be subjected

to potential corrective action.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall coordinate with Testing Agencies to

ensure that all tests and special inspections called out in the Project Specifications are

completed in a timely fashion.

QCM shall ensure that HALLA & DOLPHIN JV, Abu Dhabi (UAE) personnel shall

provide the Testing Agency proper notice so all required tests can be performed.

Where material is required to be released urgently for work to proceed, the QA-QC

staff shall ensure proper identification and recording in order to permit recall and

replacement in the event of a non-conformance.

o MATERIAL RECEIVING INSPECTION

The PM shall delegate trained personnel (SE, QA/QC Engineer) for the inspection of

materials on site/in storage areas. The delegated personnel shall inspect the goods for

damage, verify the compliance with the purchase and delivery records and mark the

35






Date: 05 March 2012

materials as “Not approved” in case of discrepancies noted. The PM shall be informed

and necessary Non-conformance report shall be raised as per applicable procedure.

Damage or deficiency detected to materials received shall be recorded on the delivery

note and receipt records.

Items after inspection shall be clearly identified and placed in areas marked for their

storage.

Materials detected as not fit for use shall be stored in an area marked as “REJECT”

until decision is taken by concerned personnel scrap or return to suppliers as

appropriate.

o INSPECTION AND TESTING REQUEST FOR APPROVAL (ITRA)

This procedure is prepared in order to avoid any confusion and/or misunderstanding

while monitoring, supervising and inspecting the works performed by the HALLA &

DOLPHIN JV, Abu Dhabi (UAE) and obtaining approval of the works from

Client/Consultant. It is a requirement to obtain approval from the Client/Consultant

representative as the work progresses on site for all major activities to ensure

compliance with the Specification, Material Approvals, Drawings-Detail, and Method

Statements and to the relevant Inspection and Test Plan (ITP) for the designatedfrequency as mentioned in ITP’s.

Whenever a part or full area of the works requires inspection by the Client/Consultant,

Inspection and Testing Request for Approval (ITRA) form shall be filled out and

submitted to the Client/Consultant. An up-to-date ITRA Log shall be maintained.

The Contractor’s QC Engineer shall inspect and sign off the ITRA prior to final

submission to the Client/Consultant and shall attach the following documents as a

minimum requirement:

Drawings, Sketches highlighting the area of inspection.

The relevant checklist, already signed off by the Contractor where appropriate.

Any previously commented/un-approved copy of ITRA.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall submit the ITRA in hard copy along

with the attachments at least 24 hours in advance of the inspection time as a general

code of practice to ensure that the Client/Consultant can attend the required Inspection

Point as per the approved ITP.

36






Date: 05 March 2012

The Client/Consultant site supervision team shall ensure that all required inspections

are carried out, and that the works do not proceed beyond a Hold Point until it has

been signed off.

The site supervision team will inspect the work and record their findings on the

Inspection and Testing Request for Approval form and return the original to the

Contractor and retain a copy of the acknowledged ITRA.

The Client/Consultant will review the commented/approved copies of ITRA for further

action accordingly. If necessary a copy will be distributed to QC department for further

action.

In the case of work being rejected the ITRA resubmission shall carry the original ITRA

number, with the resubmission being identified by means of a revision number (Rev. 0,

1... and so on). This shall be applicable for all document re-submissions.

Prior to final inspection and testing action being undertaken, the PM shall coordinate

with the concerned personnel in the review of the ITPs, inspection test records. They

shall ensure that the previous inspection and testing activities have been completed

with satisfaction and all records have been generated and approved by authorities

identified as per the Project ITP.Following a satisfactory review of Inspection and Testing Records, items/ systems shall

be released for final inspection test as required.

The final inspection and testing activities shall be carried out as defined in the ITPs in

accordance with the project specific procedures and specifications to the complete

satisfaction of the Client/Consultant as per contractual agreements.

Inspection and Test Records shall evidence all Inspection and Test carried out as

listed in the Project ITPs approved by Client/Consultant. Responsible personnel

delegated for such activities by the Project Manager shall complete such records to

evidence test performance, results and locations. It shall also clearly specify whether

the product / service has passed or failed with the applicable acceptance criteria.

Inspection and Test Records shall give the name and signature of the person

performing, approving and certifying authority.

o CONSTRUCTION ACCEPTANCE CRITERIA

Construction acceptance criteria for materials qualifications, inspection, and testing are

established by technical specifications. Criteria for materials and equipment have been

set by the Client/Consultant in accordance with the applicable codes and standards,

37






Date: 05 March 2012

and by manufacturers’ recommendations. Contractor submittals are to document

conformance with acceptance criteria.

• Internal Quality Audit

HALLA & DOLPHIN JV, Abu Dhabi (UAE) has established & will maintain & implement a

quality audit program to verify that the quality activities & related results comply with planned

contractual arrangements & to determine the effectiveness of the quality program associated

procedures. The PQP shall have the following:

o A procedure that addresses the responsibilities & requirements for planning &conducting audits & for reporting results & monitoring record was developed to govern

these activities.

o Contractor audits shall be carried out for the 10% & 50% stake in order to monitor the

quality system implementation for procurement & construction work phases for the

Project.

o Audits will be executed by the QCM in accordance with the approved quality plan

requirements.

o Corrective action shall be monitored & bought to its closure

o Audit to be conducted by the Engineer will be selected by him at any time.

The Project’s auditing shall be planned, performed and documented in accordance with written

instructions, procedures or checks. The auditing system shall cover all the quality affecting

activities for construction, as well as laboratories and shall be applicable to the onsite and

offsite locations, including all subcontractors. The results of the audits shall be documented

and reported to the PM. All non-conformance conditions identified during the audit shall be re-

audited to verify the corrective actions taken by the appropriate organization were effective.

Quality Audits shall be properly scheduled, and the Project audit shall be carried out by staff

independent of the activities being audited at least every six months.

The frequency of Internal Quality Audits shall be determined by the Project Manager jointly

with the Quality Manager.

External Quality Audits shall be performed by the Quality Manager or suitably qualified

delegated personnel on employed Subcontractors and Suppliers.

Numerous spot monitoring checks shall be performed on various key activities on an on-going

basis in order to ensure that the quality management system is in place.Records of audits and spot monitoring checks performed shall be maintained.

38






Date: 05 March 2012

Any Corrective Action Requests, CAR(s) raised, follow up actions shall be initiated and

closeout monitored.

Corrective Action Requests Log shall be maintained to indicate the status of CAR(s) raised.

An audit report shall be completed for each audit. A copy shall be forwarded to the Project

Manager and the Quality Manager. The original shall go to Document Control.

The findings of all audits will be considered at a specific review meeting, for verification of

compliance to the Project Quality Plan. Opportunities for improvement, if any, shall be

discussed.

• Client Satisfaction

HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall determine the Client’s perception in regards

to HALLA & DOLPHIN JV, Abu Dhabi (UAE) meeting the Employer’s requirements, through

the Engineer’s comments, weekly Progress Meeting & the monthly Project Progress Meetings.

• Control of Non-Conforming Products

HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall ensure that materials & products that do not

conform to the specified requirements are identified & controlled to prevent unintended use.

The Engineer shall be notified to verify the closure of the NCR. A non-conformance Log shall

be prepared & maintained & included in the weekly progress meetings.

When material, performed work, or installation is found deficient, the HALLA & DOLPHIN JV,

Abu Dhabi (UAE) shall ensure that the non-conforming material, work, or installation is

identified and controlled to prevent unintended use or delivery. The Project shall identify of any

noncompliance with any of the foregoing requirements. The Project shall, after receipt of such

notice, immediately take corrective action.

Non-conformances shall be processed which applies to all non-conformances such as

defects, damage, errors or omissions in material or work that cannot be easily remedied at the

time of discovery.

Minor non-conformances that can be readily remedied at the time or material rejected at time

of delivery shall not be recorded as Non-Conformance reports. Failure by HALLA & DOLPHIN

39






Date: 05 March 2012

JV, Abu Dhabi (UAE) to correct a minor deficiency after having been put on notice will also

result in a non-conformance if it is not corrected within stipulated time of notification.

The Project shall identify nonconforming material/works at the following stages:

o Receipt of material/manufactured items from the supplier-subcontractor-

Client/Consultant

o Subsequent inspection of the material after receipt

o Work in progress

o Final inspection, testing and commissioning

o Off-site inspection and testing activities

All staff shall be responsible for identifying and reporting the occurrences of non-

conformances to the immediate supervisor and QA-QC staff. The verified existence of non-

conformance shall be clearly recognized by means of a tag, sign or other appropriate means

as quickly as possible. Non-Conformance Reports shall be raised by the QA-QC staff and

shall be discussed / agreed with the responsible personnel the following:

o The source of the deficiency and related preventive action where possible.

o The corrective action which would involve one of the following; rework to specification;

accept without repair after written approval from the Client/Consultant; downgrade and

use in alternative applications, return/scrap the product.

o The timescale for completion of the corrective action.

a. Close Out of NCR

The Quality Manager has the authority to proceed with close-out of NCRs. The required

design deviations will be processed ahead of NCR close out. NCRs may be generated by the

Client/Consultant or Engineer, in this case, the originator must agree with the solution before

the NCR is closed.

The QA-QC staff and the Project Manager shall ensure follow up and closeout activities

related to the non-conformance in a quick and timely manner.

Non Conformance Reports Log shall be maintained to keep track of the NCR status and the

proposed solution action agreed with the responsible party.

All NCRs affecting a section of the works will be reviewed and closed out prior to its

completion and handover.

Trends in non-conformances shall be analyzed at times. The Quality Manager shall review the

proposed corrective/preventive action with a view to assessing both immediate and wholeproject consequences.

40






Date: 05 March 2012

b. Corrective & Preventive Action

The PM and QA/QC Staff have the authority to implement, verify and review the project’s

preventive and corrective action effectiveness. They are empowered to improve the project’s

work processes to eliminate the causes of potential non-conformities.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall ensure that proper investigation is conducted

into the root causes of Non-Conformances, Client/Consultant Complaints, Incident / Near

Misses and strive to arrive at corrective/preventative actions in order to prevent

recurrence/occurrence.

c. Corrective Action

The Quality Manager shall monitor all non-conformances raised by surveillance, inspection,

test and audit to identify adverse trends or recurring problems. The Quality Manager shall

investigate the root cause with the staff involved and any required improvements to the

system.

d. Preventive Action

Preventive actions are taken to eliminate the cause of a potential non-conformity. The Project

team shall take preventive actions as necessary to eliminate the causes of potentialdeficiencies so as to prevent their occurrence.

While systems exist to rectify non-conforming materials and workmanship, proactive steps

may be taken to reduce the occurrence of non-conformances. Suggested future preventative

action may be included as part of a non-conformance investigation.

Preventative action, such as competency requirements, training identification and provision

and the auditing schedule, all contribute to the reduction in errors and omissions which result

in non-conformance. The Project shall include quality improvement practices to continually

improve construction practices and address quality problems at its source.

• Analysis of Data

HALLA & DOLPHIN JV, Abu Dhabi (UAE) shall only analyze data to solve recurring

problems, identify trends & causes, monitor & improve customer satisfaction, suppliers,

product characteristics & process capability. The results of this analysis shall be discussed in

the monthly meetings.

41






Date: 05 March 2012

• Improvement

HALLA & DOLPHIN JV, Abu Dhabi (UAE) will continually improve the effectiveness of thePQP through the use of the quality policy, quality objectives audit results, analysis of data,

corrective & preventive action & management review meetings.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) will take action to eliminate the cause of non-

conformities & to prevent recurrence. A procedure defining the requirements for corrective

action has been prepared.

HALLA & DOLPHIN JV, Abu Dhabi (UAE) will take the necessary action to prevent potential

non-conformities from occurring.

42

Project Quality Plan for VIC Edison

Documents

Transcript of Project Quality Plan for VIC Edison