Project Planning Copyright, 2002 © Jerzy R. Nawrocki [email protected] Quality...

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Project Project Planning Planning Copyright, 2002 © Jerzy R. Nawrocki [email protected] www.cs.put.poznan.pl/jnawrocki/mse/ quality/ Quality Management Quality Management Auxilliary Material Auxilliary Material

Transcript of Project Planning Copyright, 2002 © Jerzy R. Nawrocki [email protected] Quality...

Page 1: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

Project Project PlanningPlanning

Copyright, 2002 © Jerzy R. Nawrocki

[email protected]

www.cs.put.poznan.pl/jnawrocki/mse/quality/

Quality ManagementQuality Management

Auxilliary MaterialAuxilliary Material

Quality ManagementQuality Management

Auxilliary MaterialAuxilliary Material

Page 2: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

IntroductionIntroductionIntroductionIntroduction

CMMCMM

• Requirements management• Software project planning• Software project tracking

and oversight• Software subcontract

management• Software quality assurance• Software configuration

management

CMM Level 2 - Repeatable

Page 3: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

IntroductionIntroductionIntroductionIntroduction

Documented procedures for ..

• developing an SDP• estimating size, effort, cost, critical

computer resources, and schedule• planning SQA activities• planning SCM• . . .

Page 4: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

IntroductionIntroductionIntroductionIntroduction

Product measures

Process measures

Size

Effort

Cost (not applicable?)

(Computer) resources

Delivery date (schedule)

Measures at CMM Level 2

Page 5: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

Work productsWork productsWork productsWork products

• IPD• Concept of the system• SRS• (Intermediate) design• Implementation (a set of

modules)• Acceptance tests• Bachelor thesis

• Specification

• Implementation idea

• Code

• Test bed

• Test cases

Page 6: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

AbilitiesAbilitiesAbilitiesAbilities

Ab1. A documented and approved statement of work exists for the software project.

Page 7: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

AbilitiesAbilitiesAbilitiesAbilities

Scope of the work

Technical goals and objectives

Identification of customers & end users

Imposed standards

Assigned responsibilities

Cost and schedule constraints and goals

Statement of Work (I)

Page 8: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

AbilitiesAbilitiesAbilitiesAbilities

Dependencies between the software project and other organisations (customer, subcontractors, j.v. partners)

Resource constraints

Other constraints

Statement of Work (II)

• Statement of work is reviewed.

• It is managed and controlled.

Page 9: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

AbilitiesAbilitiesAbilitiesAbilities

Ab2. Responsibilities for developing the software development plan are assigned.

• The project manager co-ordinates the project’s planning.

• Responsibilities for the software work products and activities are partitioned and assigned to in a traceable, accountable manner.

Page 10: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

AbilitiesAbilitiesAbilitiesAbilities

Ab3. Adequate resources and funding are provided for planning the project.

Is it enough?

Page 11: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

AbilitiesAbilitiesAbilitiesAbilities

Ab4.

• The software managers,

• software engineers, and

• other individuals involved in the software project planning

are trained in the software estimating and planning procedures applicable to their areas of responsibility.

Page 12: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

ActivitiesActivitiesActivitiesActivities

Ac1. The software engineering group participates on the project proposal team.

The software engineering group reviews the proposed commitments.

Page 13: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

Overallplanning

ActivitiesActivitiesActivitiesActivities

Ac2. Software project planning is initiated in the early stages of, and in parallel with, the overall project planning.

Softwareplanning

At PUT:

software project = overall proj.

Page 14: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

ActivitiesActivitiesActivitiesActivities

Ac3. The software engineering group participates with other affected groups in the overall project planning throughout the project’s life.

The software engineering group reviews the project-level plans.

Page 15: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

ActivitiesActivitiesActivitiesActivities

Ac4. Software project commitments made to individuals and groups external to the organisation are reviewed with senior management (B.W. or A.W.) according to a documented procedure.

Page 16: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

ActivitiesActivitiesActivitiesActivities

Ac5. A software life cycle with predefined stages of manageable size is identified or defined.

Page 17: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

ActivitiesActivitiesActivitiesActivities

IPD

Concept of the system (scenarios)

Soft. requirements specification

Conceptual design & detailed planning

Release 1 (from reqs to acceptance)

Release 2

Final acceptance (bachelor degree)

Software life cycle at PUT

Page 18: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

ActivitiesActivitiesActivitiesActivities

Ac6. The project’s software development plan is developed according to a documented procedure.How

towriteSDP

Page 19: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

ActivitiesActivitiesActivitiesActivities

The SDP is based on the customer’s and project’s standards, IPD, and SRS.

Plans are negotiated with the affected groups (3rd year!). The agreements are documented.

The SDP is reviewed, and managed and controlled.

Howto

writeSDP

The planning procedure at PUT

Page 20: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

ActivitiesActivitiesActivitiesActivities

Howto

writeSDP

The planning procedure at PUT

• The SDP is approved by the Project Area Manager (Bartek or Adam).

• The SDP is available through the project’s web page along with all the previous versions of it. That web page is referenced in the Initial Project Description (IPD).

Page 21: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

ActivitiesActivitiesActivitiesActivities

Ac7. The plan for the software project is documented.SD P

Page 22: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

Wide-band Delphi methodWide-band Delphi methodWide-band Delphi methodWide-band Delphi method

Rand Corporation, Boehm’81

• A few experts individually produce size estimates.

• A Delphi process is used to reach a consensus.

PythiaPythia

Page 23: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

Wide-band Delphi methodWide-band Delphi methodWide-band Delphi methodWide-band Delphi method

1. Experts get the specification and an estimation form

2. They meet for discussion (project goals, assumptions, estimation issues)

3. Each expert anonymously lists the tasks and estimates the size

4. The estimates go to the estimate moderator. He tabulates the results and returns them to the experts.

The Delphi procedureThe Delphi procedure

The estimateThe estimate

moderatormoderator

Page 24: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

Wide-band Delphi methodWide-band Delphi methodWide-band Delphi methodWide-band Delphi method

Estimator: Jerzy Nawrocki Date: 22.06.1999

Project: Sorting routine

The estimates from the 1st round:

e E M e e

0 20 40 60 80 100

e - estimates, E - your estimate, M - median estimate

Your estimate for the next round: ......... LOC

A rationale for your estimate: ...........................................

..............................................................................................

Page 25: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

Wide-band Delphi methodWide-band Delphi methodWide-band Delphi methodWide-band Delphi method

5. The experts meet to discuss the results. They review the tasks they have defined but not their size estimates.

6. The procedure is repeated from step 3 until the estimates are acceptably near

The Delphi procedureThe Delphi procedure

The estimateThe estimate

moderatormoderator

Page 26: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

IntroductionIntroductionIntroductionIntroduction

What is a risk?

Page 27: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

IntroductionIntroductionIntroductionIntroduction

Two approaches to risk

Reactive Proactive

Page 28: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

Risk description

IntroductionIntroductionIntroductionIntroduction

ProbabilityImpact• catastrophic• critical• marginal• negligible

Page 29: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

RMMM

IntroductionIntroductionIntroductionIntroduction

RMMM = Risk Mitigation, Monitoring, and Management

Mitigation= minimising the probability

Monitoring= observing factors/indicators

Management= if it happens ..

Page 30: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

Risk analysis

IntroductionIntroductionIntroductionIntroduction

IBM: > 100 risk factors

For each risk factor an MMM plan.

Risk management becomes a project in itself!

Pareto analysis: the 80-20 principle

Page 31: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

Selected risk factorsSelected risk factorsSelected risk factorsSelected risk factors

GeneralPoor planningPoor configuration controlPoor progress trackingPoor quality assurancePoor requirementsPoor development

Risk areas

Page 32: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

Selected risk factorsSelected risk factorsSelected risk factorsSelected risk factors

Corporate politics (at client side)Crowded office conditions (< 9 m2)Excessive paperwork (> 50 docs, > 6 pages/FP)Friction with client or senior managementLack of specialisationLow productivity (?)Low quality ( -> Poor QA)Low user satisfactionMalpractice (Management)

General

Page 33: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

Selected risk factorsSelected risk factorsSelected risk factorsSelected risk factors

Inaccurate sizing of software deliverablesInadequate risk analysisInadequate tools and methodsLack of reusable estimatesLack of reusable project plansMissed schedules (unrealistic schedules;

schedules not updated after changes; inadequate planning methods; lack of historical data from past projects)

Partial life-cycle definitions

Poor planning

Page 34: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

Selected risk factorsSelected risk factorsSelected risk factorsSelected risk factors

Inadequate configuration controlSchedules not updated after changes

Poor configuration control

Page 35: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

Selected risk factorsSelected risk factorsSelected risk factorsSelected risk factors

Inadequate measurementInadequate tools and methods

Poor progress tracking

Page 36: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

Selected risk factorsSelected risk factorsSelected risk factorsSelected risk factors

Inadequate software policies and standardsInadequate tools and methods (QA)Lack of reusable test plans and test cases

Poor quality assurance

Page 37: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

Selected risk factorsSelected risk factorsSelected risk factorsSelected risk factors

Creeping requirementsLack of reusable requirements

Poor requirements

Page 38: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

Selected risk factorsSelected risk factorsSelected risk factorsSelected risk factors

Inadequate tools and methods (Soft.Eng., Tech. Documentation)

Lack of reusable components (architecture, code, design, doc, human interfaces)

Malpractice (technical staff)

Poor development

Page 39: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

Selected risk factorsSelected risk factorsSelected risk factorsSelected risk factors

A team member stops his studiesA team member passes his exams in AprilA team member is late is project tasks (e.g. he is

ill)Customer representative is not availableThe tools are not available or not workingThere is a computer/disk crashTeam members are not satisfied (e.g. The work

is boring)The acceptance criteria are not clear

SDS specific risks

Page 40: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

SummarySummarySummarySummary

Work products and their measures

The planning procedureWide-band Delphi MethodRisk is described by three

elements:• name,• probability,• impact.

Page 41: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

Further readingsFurther readingsFurther readingsFurther readings

[CMM] M.C. Paulk et. al.,The Capability

Maturity Model: Guidelines for Improving the Software Process, Addison-Wesley, Reading, 1994.

[Jon] Capers Jones, Assessment and control of software risks, Prentice Hall, Englewood Cliffs, NJ, 1994.

[Pres] Roger Pressman, Software Engineering. A Practitioner’s Approach, McGraw Hill, 1997.

Page 42: Project Planning Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl  Quality Management Auxilliary.

J. Nawrocki, Project Planning

Quality assessmentQuality assessmentQuality assessmentQuality assessment

1. What is your general impression? (1 - 6)

2. Was it too slow or too fast?

3. What important did you learn during the lecture?

4. What to improve and how?