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Foundations of GroupBehaviour

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Group ?

Two or more individuals who interact andwork with each other to achieve a commonpurpose.

Toyota, Motorola, General Motors andGeneral Electric were the first to usegroups.

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Classification of Group

Formal

CommandGroups

TaskGroups

Informal

InterestGroups

FriendshipGroups

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Stages of Group Development

NormingAgreeingPurpose

And Conduct

PerformingAchieving the

PurposeAdjourning

Completion,ending orevolution

FormingInitialMeetingtogetherStorming

ResolvingDifferences

The FiveStage Model

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Why People Join Groups?

Security

Status

Self-esteem

Affiliation

Power

Goal Achievement

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Group Behavior Model

ExternalConditions

Performanceand

Satisfaction

GroupTask

GroupStructure

GroupMember

Resources

GroupProcesses

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External Conditions Imposedon the Group

Imposed Conditions:Organizations overall strategy

Authority structuresFormal regulations

Resource constraints

Selection process

Performance and evaluation systemOrganizations culture

Physical work setting

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Group Member Resources

Knowledge, Skills, and AbilitiesInterpersonal skills

Conflict management and resolution Collaborative problem solving Communication

Personality Characteristics Sociability Initiative Openness Flexibility

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Group Roles

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Group Norms

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Group Tasks

Decision-making

Large groups facilitate the pooling of information

about complex tasks.

Smaller groups are better suited to coordinatingand facilitating the implementation of complex

tasks.

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Group Think

Group Shift

Group DecisionMaking

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Group Decision Making

StrengthsMore completeinformation

Increased diversity of viewsHigher quality of decisions

Increased acceptanceof solutions

WeaknessesMore time consumingIncreased pressure toconformDomination by one or a few members

Ambiguousresponsibility

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Size of the Group

Small groups

Large groups

Social loafing

Individual effort

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Group Decision-MakingTechniques

Interacting GroupTypical groups in which members interact with

each other face to face.

Brainstorming

An idea generation process that specifically anyand all alternatives, while withholding anycriticism of those alternatives.

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Nominal Group Technique

Group decision making method in whichindividual members meet face to face to pooltheir judgments.

Electronic MeetingMembers interact in computers andaggregation of votes.

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