Project Management x470 The Planning Processes UC Berkeley Extension, Business and Management Week...
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Transcript of Project Management x470 The Planning Processes UC Berkeley Extension, Business and Management Week...
Project Management Project Management x470x470
The Planning ProcessesThe Planning Processes
UC Berkeley Extension, Business and UC Berkeley Extension, Business and ManagementManagement
Week 3, 8 MayWeek 3, 8 May
Kimi Hirotsu [email protected]
22
The Cost BaselineThe Cost Baseline
33Think TEAMThink TEAM 33
Project Cost Project Cost ManagementManagement
Process Process GroupGroup
Process NameProcess Name Process Major Process Major Deliverable/sDeliverable/s
InitiatingInitiating
PlanningPlanningEstimate CostEstimate Cost Activity Cost EstimatesActivity Cost Estimates
Budget CostBudget Cost Cost BaselineCost Baseline
ExecutingExecuting
Monitoring Monitoring & & ControllingControlling
Control CostControl Cost Updates to Cost Baseline Updates to Cost Baseline and other documentsand other documents
ClosingClosing
Cost
44Think TEAMThink TEAM 44
Analogous EstimatingAnalogous EstimatingUse actual cost of a previous similar project Use actual cost of a previous similar project to estimate cost of current projectto estimate cost of current project
Approximate estimateApproximate estimate
Accuracy +- 15%Accuracy +- 15%
Parametric ModelingParametric Modeling•Use project parameter in a mathematical Use project parameter in a mathematical model to predict project costmodel to predict project cost•Accuracy +- 35%Accuracy +- 35% within the scope of the within the scope of the projectproject•Example: construction cost per square Example: construction cost per square footfoot
55Think TEAMThink TEAM 55
Bottom-Up EstimatingBottom-Up Estimating
Cost estimate of WBS work Cost estimate of WBS work packages rolled up to a project packages rolled up to a project total total
Definitive/detailed estimateDefinitive/detailed estimate
Prepared from well-defined Prepared from well-defined engineering data, vendor quotes, engineering data, vendor quotes, unit prices, etc. unit prices, etc.
Accuracy +- 5%Accuracy +- 5%
66Think TEAMThink TEAM 66
Cost BaselineCost BaselineTime-phased budget for measuring, Time-phased budget for measuring, monitoring and controlling overall monitoring and controlling overall project cost performanceproject cost performance
Cumulative Amount
Time
77Think TEAMThink TEAM 77
Life Cycle CostingLife Cycle Costing
SYSTEM R&D
PRODUCTION
SYSTEM ACQUISITION
OPERATION AND SUPPORT
LIFE CYCLE COST
LIF
E C
YC
LE
CO
ST
YEARS
88Think TEAMThink TEAM 88
Costing ExerciseCosting ExerciseFrom your project WBS, From your project WBS, develop develop – the resource requirements, the resource requirements, – cost estimate and cost estimate and – cost baseline (per phase) for cost baseline (per phase) for
your projectyour project
99Think TEAMThink TEAM 99
Bank Network Migration Project DeliverablesBank Network Migration Project Deliverables
ProcessesProcessesPhasesPhases
DesignDesign Migration Migration PlanPlan MigrationMigration Operational Operational
AcceptanceAcceptance
Project Project ManagementManagement
Project CharterProject Charter
PreliminaryPreliminary
Product Scope Product Scope StatementStatement
ProjectProject
ManagementManagement
PlanPlan
1.1.Scope Scope StatementStatement
2.2.WBSWBS
3.3.Project Project ScheduleSchedule
4.4.Cost BaselineCost Baseline
Product Product OrientedOriented
1.1. Network Network Architecture Architecture DocumentDocument
2.2. Network Network Design Design DocumentDocument
1.1. Detailed Detailed Network Network DrawingsDrawings
2.2. Service Level Service Level Agreements Agreements (SLAs), ITIL(SLAs), ITIL
1010
Best PracticesBest Practices
Develop a cost baseline Develop a cost baseline Partner with line managers to Partner with line managers to get agreement on scope, time get agreement on scope, time and cost baselinesand cost baselinesChange control process should Change control process should be in place as soon as possiblebe in place as soon as possibleValidate progressive Validate progressive elaboration outputselaboration outputs
1111
AgendaAgenda
Risk ManagementRisk Management
Information DistributionInformation Distribution
Quality ManagementQuality Management
Selecting VendorSelecting Vendor
1212
Risk Management Risk Management Risk: an uncertain event that, if it Risk: an uncertain event that, if it occurs could impact the project in occurs could impact the project in either a negative or positive fashioneither a negative or positive fashionProcesses:Processes:– Plan Risk ManagementPlan Risk Management– Identify RisksIdentify Risks– Perform Qualitative Risk AnalysisPerform Qualitative Risk Analysis– Perform Quantitative Risk AnalysisPerform Quantitative Risk Analysis– Plan Risk ResponsesPlan Risk Responses– Monitor and Control RisksMonitor and Control Risks
1313
Project Quality Management
Based on the definition of project quality:
Meeting requirements and fitness of use
1414
Quality management processes:
Plan Quality
Perform Quality Assurance
Perform Quality Control
1515
Plan Quality
Within the budget and time constraints you also have to manage:
•Stakeholder expectations•Product legal requirements•Product industry standards•Organizational process requirements
What other areas might have requirements or expectations that you will have to manage in order to deliver the product desired within the constraints demanded?
1616
Perform quality assurance
Once you know what quality requirements must be maintained quality assurance is how you determine those methods your team will use to achieve the necessary requirements.
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Perform Quality Control
If, during the process of performing quality assurance you find a significant variance from where you need to be then you must begin employing processes to correct that – to regain control.
1818
Communication
Project Communication ManagementProject Communication Management
Process Group
Process Name Process Major Deliverable/s
Monitoring Monitoring & &
ControllingControlling
Performance Performance ReportingReporting
1.1. Performance ReportsPerformance Reports– Comparison to baselineComparison to baseline– Bar chart, S-curves, Bar chart, S-curves,
histograms, tables, traffic histograms, tables, traffic lightlight
– Earned Value Management
2. Forecasts
Manage Stakeholders
Resolve issues
1919
Project Communication ManagementProject Communication Management
Collection and dissemination of performance information to stakeholders with info on how resources are being used to meet project goals– Status reporting (where project stands vs.
baselines)– Progress reporting (accomplishments)– Forecasting (prediction of future
performance)– Risks (present and future) assessment – Special problems / management assistance
2020
Project DashboardProject DashboardProjectProject MetricMetric StatusStatus TrendTrend Problem StatementProblem Statement Corrective Corrective
ActionAction ScopeScope
ScheduleSchedule
CostCost
Overall Overall HealthHealth
Executive SummaryExecutive Summary
ResultsResults Next StepsNext Steps
WorkingWorking ChallengesChallenges
2121
Sample Metric Status Definition Sample Metric Status Definition
ScopeScope
GreenGreen No scope change.
YellowYellow Change within 10% of original scope
RedRed Change over 10% of original scope. Need re-baseline.
ScheduleSchedule
GreenGreen On track for scheduled completion
YellowYellow Within 10% of scheduled completion
RedRed Over 10% scheduled completion. Need re-baseline.
CostCost
GreenGreen Completion within budget
YellowYellow Completion within 10% of budget
RedRed Completion over 10% of budget. Need re-baseline.
2222
Sample Metric Trend DefinitionSample Metric Trend Definition
ColorColor DefinitionDefinition
GreenGreenLess than 25% probability that a project risk that impacts a parameter target (scope, time, cost) will occur
YellowYellow25% to 50% probability that a project risk that impacts a parameter target (scope, time, cost) will occur.
RedRedGreater than 50% probability that a project risk that impacts a parameter target (scope, time, cost) will occur
2323
Flexibility Matrix and Status TriggerFlexibility Matrix and Status Trigger
Trigger point for Schedule color can be tighter
Parameter HighHigh MediumMedium LowLow
Scope Yes
Schedule Yes
Cost Yes
Trigger point for Cost color can be looser
2424
Project ReportsProject Reports
Proj IDProject Name
Project Manager
Major Issues
Sched Status
Tech Status
Budget Savings StaffingCust Satis.
Sched Comp.
Overall
DISRUPTED PROJECTS
12 R R Y Y Y Y Y R R
32 Y G Y Y G G G G Y
TOP INITIATIVES (TI)
8 G G G G G G G G G
18 G G G G G G G G G
INFRASTRUCTURE IMPERATIVES
6 G G G G G G G G G
43 G G G G G G G G G
2525
Procurement Project Procurement ManagementProject Procurement ManagementProcess Group
Process Name Process Major Deliverable/s
InitiatingInitiating
PlanningPlanning
Plan Purchases and Plan Purchases and AcquisitionsAcquisitions
Procurement Management PlanProcurement Management Plan
Contract Contract Statement of Work (SOW)Statement of Work (SOW)
Make or Buy DecisionsMake or Buy Decisions
Plan ContractingPlan Contracting Procurement documentsProcurement documents – Bid, RFP, – Bid, RFP, RFQRFQ
Evaluation CriteriaEvaluation Criteria
ExecutingExecuting
Request Seller Request Seller ResponseResponse
Qualified Sellers ListQualified Sellers List
ProposalsProposals
Select SellersSelect Sellers Selected sellersSelected sellers
ContractsContracts
Monitoring & Monitoring & ControllingControlling
Contract Contract AdministrationAdministration
Contract documentationContract documentation
Requested changesRequested changes
ClosingClosing Contract ClosureContract Closure Closed contractsClosed contracts
2626
Contract AdministrationContract AdministrationEnsuring that the seller’s performance meets the contractual requirements
Invoices / payment requests
Contract changes
Correspondences
2727
Bank Network Migration DeliverablesBank Network Migration Deliverables
ProcessesProcessesPhasesPhases
DesignDesign Migration PlanMigration Plan MigrationMigration Operational Operational AcceptanceAcceptance
Project Management
- Project- Project
CharterCharter
- - PreliminaryPreliminary
Project Project ScopeScope
StatementStatement
Project Management Project Management PlanPlan
1.1. Scope StatementScope Statement
2.2. WBSWBS
3.3. Project ScheduleProject Schedule
4.4. Cost BaselineCost Baseline
5.5. RAMRAM
6.6. Comm. Mgmt PlanComm. Mgmt Plan
7.7. Risk Response PlanRisk Response Plan
8.8. Vendor ProposalsVendor Proposals
1. Contracts2. Status Reports3. Change Requests
and approvalsa. Corrective
actionsb. Updates to
management plan
4. Earned Value Reports
Product Oriented
- Network- NetworkAArchitecturerchitecture
DDocumentocument
- Network- Network
DesignDesign
DocumentDocument
1. Detailed Network Drawings
2. Service Level Agreements (SLAs), ITIL
1. Equip. ordering and delivery
2. MPLS network ordering and delivery
3. Network Roll-out, testing, acceptance
4. Branch, ATM migration