Project Management Plan

HOW TO PROCESS SEARCHES AND NEW HIRE TRANSACTIONS

FOR REGULAR FACULTY (HT-REG)

Online Course Development

Presented to: Dr. Nancy Jones, ProvostMr. Bob Barker, CFOMs. Lynne Kimmel, CIOOnline WorkgroupDecember 1, 2013

Cynthia P. LyonsInstructional Designer

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PresentationThis presentation is provided to communicate the status of

the HT-REG project.

We have completed several steps and we are on schedule for meeting the

Go Live date of March 1, 2014.

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OVERVIEWReview project purposeIdentify Milestones/StatusList resources neededProject timelineDiscuss challengesObtain acceptance and approval to

secure resources to finish project

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Project Objectives• Create online training program for

academic staff

• Develop standardized training

• Create job aids and reference materials

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Project MilestonesCompleted Tasks:

Interview staff to document requirements Gather information on policies and procedures Meet with Office of Technology Services Meet with Provost Office Staff Design course

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Project MilestonesRemaining Tasks:

• List Needed Resources• Develop prototype• Begin building the test environment• Testing• Prototype Acceptance/Sign-offs• Training• Go Live!

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ResourcesResource Purpose Provost Office Staff Provide course content and participate in testing Instructional Designers Create course lessons in Blackboard and provide

support Technology Staff Create the audio and video resources and provide

support Selected Academic Staff Used for testing the new course and to evaluate

the course. Blackboard Learning System LMS to house the new course

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ScheduleTask Resource Start Date End Date Develop Prototype Instructional Designer, Provost

Office and Technology Staff 12/1/13 12/20/13

Create the test environment Instructional Designer, Technology Staff

1/2/14 1/17/14

Testing Instructional Designer, Provost Office and Academic Staff

1/21/14 2/7/14

Evaluate, Accept, and Sign-off

Provost and Academic Staff 2/10/14 2/14/14

Review evaluations and update

Provost Staff, Instructional Designer 2/17/14 2/21/14

Train instructors Provost Staff 2/24/14 2/24/14 Communicate new course and Begin Registration

Provost Staff, Academic Staff 2/1/14 2/28/14

Go Live! Provost, Academic, and Technology Staff, Instructional Designer

3/1/14 3/1/14

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Challenges1. Blackboard Support – office of technology staff

available to support Academic Affairs administrative staff (instructors and learners)

2. Security – course is tied to employee performance records. Access must be limited to human resources staff and appropriate provost staff

3. Testing – develop a standard testing plan and test cases to use when upgrades occur, procedures change, and other interruptions to the initial course design

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Challenges4. System – sufficient space and resources needed

to support the course considering the potential for multi-access during peak use periods

5. Turnover in academic staff requires adding and deleting users. The Provost Office is the official owner of the system. Adding/deleting users is a joint effort between the Provost Office and the Office of Technology Services.

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Recommendations1. Blackboard Support – Consider adding a hybrid-type position

that is shared by the Provost Office and the Office of Technology Services to act as a liaison between the two offices

2. Security – Upon the recommendations of the security officer, develop a security model to be approved by internal audit. Communicate the model to the office of human resources and the CFO

3. Testing – The Provost Office and Office of Technology Services collaborate on a testing plan to create a method to test the pages, resources, and functionality. Ensure that all parties are on the schedule of upgrades and other system maintenance alerts.

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Recommendations4. System – Review resources with the CIO. Extensive

testing involves coordinating users to access the system during the same time period.

5. Provost Office to develop a process for adding/deleting users to include justification and communicate to Office of Technology Services.

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Summary• The completed course design meets the stakeholders

requirements

• The course is ready to be built into Blackboard

• Instructional design and technology staff are needed to complete the course build

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Summary• The system security needs review by the university security

officer

• Instructors and testers are needed to complete the formative evaluation

• With sufficient resources to meet the identified needs the project will be complete in time to begin the next performance review period (i.e. March 1, 2014)