Project Management Hospitality
22
“Creative Sales and Marketing, IT strategies” ACE Management Group Designed by Stacey L. Vernooy Phone: 905-333-5698 [email protected] Project Management An Overview By Stacey L. Vernooy
-
Upload
stacey-vernooy -
Category
Business
-
view
1.093 -
download
0
description
Executive Summary: Hospitality as an industry, experiences common ‘peaks and valleys’, seasonality, location and advertising in addition to customer service and an appreciation for food and wine as an ‘art’, but it’s a business. Learn easy methods to maintain and grow for times when the market / economy slows down the flow of traffic. Learn how to plan and prevent those predictable slower times. Grow into effectively building your assets for the future. Rating: Business, Non-Technical
Transcript of Project Management Hospitality
“Creative Sales and Marketing, IT strategies”ACE Management Group
Designed by Stacey L. VernooyPhone: 905-333-5698
Project Management
An OverviewBy Stacey L. Vernooy
“Creative Sales and Marketing, IT strategies”ACE Management Group
Designed by Stacey L. VernooyPhone: 905-333-5698
LOCATIONFebruary 9th, 2007
Media Drinks DJ Food SecurityTicket SalesStaff
LCBO Beer Store Other + ICE
“Creative Sales and Marketing, IT strategies”ACE Management Group
Designed by Stacey L. VernooyPhone: 905-333-5698
Organizational Culture
Owner / Operator
Dining Room Kitchen
Salad Pasta GrillSales & MarketingStaff /
Human ResourcesOperations
“Creative Sales and Marketing, IT strategies”ACE Management Group
Designed by Stacey L. VernooyPhone: 905-333-5698
“Creative Sales and Marketing, IT strategies”ACE Management Group
Designed by Stacey L. VernooyPhone: 905-333-5698
Function Arrangements Day :
Sun / Mon / Tues / Wed / Thurs / Fri / Sat
Date : YYYY – MMM – DD
Time : AM / PM
Status : Pending / Approved
“Creative Sales and Marketing, IT strategies”ACE Management Group
Designed by Stacey L. VernooyPhone: 905-333-5698
Function Arrangements Organization : < Company Name >
Post As : < any outside or inside signage >
Contact : < function details >
On Site Convenor : < during the event who are the ‘point
people >
“Creative Sales and Marketing, IT strategies”ACE Management Group
Designed by Stacey L. VernooyPhone: 905-333-5698
Billing Arrangements Address : < billing address > City : < billing city > Prov / State : < billing prov / state > Code : < billing postal code > Telephone :< contact phone # > Fax : < contact fax > Billing Instructions :
< event close / invoice net 30 > Deposit : < amount paid >
“Creative Sales and Marketing, IT strategies”ACE Management Group
Designed by Stacey L. VernooyPhone: 905-333-5698
Function Time
Start / Finish Room
Maximum accomodation per room standing or seating and available seating arrangements
#’s Expected / Guarenteed
Price Setup
“Creative Sales and Marketing, IT strategies”ACE Management Group
Designed by Stacey L. VernooyPhone: 905-333-5698
Setup -- Tables
Head Table < Yes or No > Display Table < Yes or No > Registration Table < Yes or No > Reserved Table < Yes or No > Table Cloths < Yes or No >
“Creative Sales and Marketing, IT strategies”ACE Management Group
Designed by Stacey L. VernooyPhone: 905-333-5698
Setup -- Compliments
Table # ‘s ( alpha or numeric )< Yes or No >
Napkins < Yes or No > Ashtrays < Yes or No > Flowers < Yes or No > Candles < Yes or No >
“Creative Sales and Marketing, IT strategies”ACE Management Group
Designed by Stacey L. VernooyPhone: 905-333-5698
Setup -- Staffing
Cake < Yes or No > Band / DJ < Yes or
No > Waiter < Yes or
No > Socan Fee < Yes or
No > Other < Yes or No >
“Creative Sales and Marketing, IT strategies”ACE Management Group
Designed by Stacey L. VernooyPhone: 905-333-5698
Audio / Visual -- Equipment
Podium < Yes or No > Risers < Yes or No > Flip Chart < Yes or No > Projection < Yes or No > Labour $ < Yes or No >
“Creative Sales and Marketing, IT strategies”ACE Management Group
Designed by Stacey L. VernooyPhone: 905-333-5698
Audio / Visual -- Equipment
Overhead < Yes or No > Screen < Yes or No > Microphone < Yes or No > Other Equipment < Yes or No > Other Personnel < Yes or No >
“Creative Sales and Marketing, IT strategies”ACE Management Group
Designed by Stacey L. VernooyPhone: 905-333-5698
Beverage Requirements
Host Bar Start / Finish
Cash Bar Start / Finish
Wine with Dinner < Yes or No >
“Creative Sales and Marketing, IT strategies”ACE Management Group
Designed by Stacey L. VernooyPhone: 905-333-5698
Beverage Requirements
Liqueur ( Premium ) < Yes or No >
Domestic Beer < Yes or No >
Imported Beer < Yes or No >
Soft Drinks < Yes or No >
“Creative Sales and Marketing, IT strategies”ACE Management Group
Designed by Stacey L. VernooyPhone: 905-333-5698
Beverage Requirements
Aperitif < Yes or No > Liqueur < Yes or No > Wine < Yes or No > Other < Yes or No >
“Creative Sales and Marketing, IT strategies”ACE Management Group
Designed by Stacey L. VernooyPhone: 905-333-5698
Food & Beverage Requirements
Menu Selections ‘Feature Drink’
a cocktail to compliment or customize the night Light Reception
appetizers served or available on a side station Appetizers ( Soup or Salad selection ) Entrees ( Beef, Chicken, Salmon, Pasta )
Rolls with butter for the table Wine Selection to be served with dinner: Additional bottles available on guest request < Yes or No >
Dessert ( Cheesecake, Crème Brule, Pie, Chocolate Cake )
Soft Drinks, Coffee & Tea included ( often a standard )
“Creative Sales and Marketing, IT strategies”ACE Management Group
Designed by Stacey L. VernooyPhone: 905-333-5698
Promises & Contracts
“The devil is in the details”
The finer points of having a good working relationship with the social committee, event co-ordinators and serving staff. Knowing your ‘point people’.
“Creative Sales and Marketing, IT strategies”ACE Management Group
Designed by Stacey L. VernooyPhone: 905-333-5698
Promises & Contracts
“Bartender Fee of $80.00 will apply if sales are less than $300.”
Large events require additional staffing and when the additional staffing is not required costs need to be allocated.
“Creative Sales and Marketing, IT strategies”ACE Management Group
Designed by Stacey L. VernooyPhone: 905-333-5698
Promises & Contracts
“ The above prices include applicable taxes and serve charges.”
“Guaranteed #’s are due 2 working days prior to the function. The guaranteed or attendance #, whichever is greater, will be charged. “ Large events require additional staffing and
when the additional staffing is not required costs need to be allocated. KNOW YOUR GUESTS !!
“Creative Sales and Marketing, IT strategies”ACE Management Group
Designed by Stacey L. VernooyPhone: 905-333-5698
Promises & Contracts
“We reserve the right to provide suitable function should attendance vary. “
“Deposit is non-refundable.”
“CANCELLATION NOTE: If cancellation notice is not received 5 business days in advance, full room rental fees will be applied.”
“Creative Sales and Marketing, IT strategies”ACE Management Group
Designed by Stacey L. VernooyPhone: 905-333-5698
Agreement – Rules of Thumb
“Signatures and our word”
Client & Catering representative signature and date.
YYYY-MMM-DD
“Creative Sales and Marketing, IT strategies”ACE Management Group
Designed by Stacey L. VernooyPhone: 905-333-5698
Thank you
Questions, Concerns, Comments
