PROJECT MANAGEMENT – 180⁰ OVERVIEW

Subhamoy Chakraborti

General Manager (IT), NBFC

Agenda 1. What is a Project?

2. The Org Structures

3. How does a Corporate launch an App?

4. The Trust Factor

5. Do’s

6. Don’ts

7. Q & A

What is a Project?

“A Project is a temporary endeavor undertaken to create a unique product, service or result.” – PMP

Take Away 1: Project Management is not only about software developers & their managers

Typical Client Organization

MD

Biz 1 Biz 2 Mktg Sales HR Audit IT

Projects Ops Network Security Infra

Take Away 2: Identify the Stakeholders

Typical Vendor Organization

CEO

Sales

Geo 1 Geo 2

Delivery

Vertical Head 1

Delivery Head

Account Manager

Project Manger

Vertical Head 2

Vertical Head 3

Horizontal 1

Horizontal 2

Take Away 3: Define the single point of contact

How does a Corporate launch an App?

1. Business problem definition

2. Need identification

3. To-be process definition Biz

IT

Biz

4. Budget approval

5. Vendor selection

6. SRS sign-off

7. Software design & development

8. Device procurement

9. Data connectivity

10. Server & Security procurement

11. UAT

12. User training

13. Rollout & Operations

}

App project

Security setup

Infrastructure setup

Data Plan/ISP

Network

Device procurement

Take Away 4: Learn the Big Picture

Who own the bout?

The Trust Factor

Trust (or the lack of it) is the key factor behind success (or failure) of a project, but its missed out most of the time.

When trust factor goes missing: - Failure of communication channels

- Wastage of effort in accusing & defending each other

- Frequent escalations

Do’s

Succeed Talk Track Plan

Take Away 5: WSR/MSRs are important and necessary

Don’ts

• Don’t over-commit

• Keep customer in loop

• It’s not about show-off of your

latest learning.

• Don’t Assume – Ask

• You know Technology better than Customer

• Don’t execute a deal which appears too good to be true.

• Vendor is not a Superman.

• Don’t force the vendor in a loss making deal – they need to have a business case too

• You know business better than Vendor

Vendor Customer

THANK YOU

Subhamoy Chakraborti

LI: http://in.linkedin.com/in/csubhamoy Mail: csubhamoy@gmail.com

FB: https://www.facebook.com/csubhamoy Twitter: https://twitter.com/csubhamoy Blog: http://itssubhamoy.blogspot.com

q & a