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    2013 Serge Boute/Nicolas Gothelf

    All rights reserved

    Course Notes:

    1 Introduction & Organisation

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    Why a project management course for economists!or engineers?

    Project mode is an increasingly important way of working

    Project management is absent from most academic programmes

    Why a practical course and not a theoretical one?

    Learning an approach rather than techniques

    Actual work on the real world rather than exercises in an artificial one Searching, defining and building solutions rather than a giving back exercise

    Why this course?

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    Through the realisation of real-world projects to be executed by groups of 8 students:building a web site

    Implementation

    Lectures for all students

    Organisation

    A minimum of theoretical information necessary to manage and execute the project

    The project management process Key deliverables Basic techniques Working in a group topics Web site development process

    Project group meetings

    Individual follow-up of each project group by an assistant Milestone controls Internal group meetings Presentation of results

    How to achieve this?

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    Each group of students proposes a project that must be accepted by the professor

    A project for whom?

    The client for the project can be an individual, an association, a small or a largecompany: no restrictions.

    The group must have an easy access to the client at the appropriate level, i.e., access todecision-makers within the clients organisation.

    A project for what?

    The project should aim at satisfying real needs of the client.

    The project should be a realistic and plausible answer to these needs.

    Mandatory & desirable features

    The size of the project should be reasonable for a group of 7-8 students

    The whole project must be realised in approximately 3 months

    The group must have (or acquire) the skills necessary to realise the project (the

    assistants will be able to provide technical support).

    Projects (1)

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    What kind of web site?

    Creating a static web site only is not sufficient. The site must include dynamic pages (in

    the technical meaning of the words dynamic pages). If dynamic pages are not

    necessary to satisfy the clients actual needs, the project is not an acceptable one for this

    course.

    The site must use a database.

    It is highly recommended to use a package (electronic commerce, content managementsystem, etc.), preferably an open source one, to realise the site in order to avoid complex

    programming and database creation activities (this is however not forbidden).

    It is recommended to work in a PHP/MySQL environment and to use the OS Commercepackage or the Joomla CMS. Groups who would like not to follow these

    recommendations should obtain the agreement of the professor and of their assistant.

    Projects (2)

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    Composition

    7 or 8 students, not more, not less.

    The professor reserves the right to add one student to some groups if necessary.

    Communication

    The form with the composition of the group to be communicated to the professor either by

    email or during a lecture.

    A provisional Project manager must be identified with his/her contact details (email

    address and phone).

    Once the group composition is communicated, only the Project manager is allowed to

    communicate changes to the group composition.

    Groups

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    Objective: to close the project by mid-May

    Lectures

    Thursdays from 12:15 until 14:00 AY.2.107

    07 February Objectives, approach, planning What is a project? Practical organisation, how to build a group

    14 February

    What is project management? Web site development process overview Organisation: discussion & approval of projects

    21 February Project management deliverables

    Q&A on Project Governance Plan Roles & Responsibilities Organisation: final set-up of the groups & approval of projects

    Global planning (1)

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    Lectures (continued)

    28 February

    Working in a group Project file Web site development process (1stpart)

    07 March Web site development process (2ndpart)

    Project management techniques (1stpart)

    14 March Project management techniques (2ndpart) Organisation: end of project, evaluation

    21 March Presentation of packages (optional) OS Commerce

    Joomla 28 March

    Reserve

    Global planning (2)

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    Project kick-off meetings

    Saturday morning 23 February

    35 minutes for each group

    With professor and assistants

    Mandatory participation of the whole group

    Group coaching meetings

    Meetings (approximately 45 minutes) of the group with the assistant; possibleparticipation of the professor.

    The group decides who takes part to the meeting, depending on the agenda

    By appointment, usually on a Saturday morning.

    Project presentation & debriefing meeting

    In May/June, date to be agreed With client, professor and assistants Mandatory participation of the whole group

    Delivery of Project Governance Plan: no later than Monday 11 March.

    Global planning (3)

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    Course notes are not published by PUB or by Solvay Student office

    Documents are available on the course web site http://www.ulb.ac.be/project/idg

    Course notes

    PGP (Project Governance Plan) template

    Various forms

    These documents include instructions and recommendations for the projects.

    Course notes

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    The project is executed free of charge by the group.

    The group is not allowed to request any payment from the client for their work.

    The group of not allowed to order or buy anything on behalf of the client.

    The group is allowed to ask for the reimbursement of small expenses by the client. However,this needs an explicit agreement with the client at the beginning of the project.

    Financial aspects

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    Intervening parties

    The group

    The client

    The decision-maker owner of the project and his/her representative(s) Possibly other parties

    The teaching staff The professor

    The assistant who is coaching the group

    The other assistantsIn addition to lectures and coaching meetings, communication will be by phone and email.

    Each student must have an operational email and must check his/her mailbox on a

    daily basis.

    Visibility outside the University

    The group should be very cautious in presenting itself and the project in its contacts outsideULB: It shall never pretend representing the University. It shall never act on behalf of its client

    except with the explicit agreement of the client and only for obtaining information.

    Communication (1)

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    Languages

    Lectures

    Lectures will be in English Questions during the lectures should preferably be in English Answers will be in English

    Questions & answers, discussions in a small groups will be in any language that allpersons in the group understand

    Documents & mails All documents and mails shall be in English until the project kick-off meeting. During the kick-off meeting, the language(s) for the project shall be decided, based

    on the client, and on the language capabilities of the group members.

    Communication (2)

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    Nicolas Gothelf

    Address office: H4.253

    Mobile: +32 478 48 89 74

    E-mail : [email protected]

    Jean-Franois Depoitre

    Mobile: +32 496 57 43 08 E-mail: [email protected]

    Frdric Trauscht Mobile: +32 497 05 35 66 E-mail: [email protected]

    Contacts

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    End of project criteria

    For considering that a project is finished (exception for the end of project presentation), all the

    following conditions must be fulfilled:

    The web site is on-line; it is hosted on the production server or on a temporary serverand it is reachable through an Internet connection; a local installation on a PC is not

    acceptable.

    The group has delivered all the required and agreed material deliverables (see next slide) The group has communicated to the professor and to all assistants, by email, the end of

    project form completed with all the information that is necessary for accessing all parts of

    the web site.

    As soon as this communication is made, it is forbidden to modify any part of the web site

    (except of course modifications that occur as a result of the normal usage of the site) without

    an explicit authorisation from the professor. This authorisation will only be given if the

    modifications are necessary for using the results of the project, but not to complete it.

    End of the project (1)

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    End of project deliverables

    Project file (1 copy)

    Content: see lecture notes The file shall include all documents produced during the project in the form that had

    at the time they were produced. Documents shall never be modified.

    The final version of the following documents (3 paper copies + 1 CD/USB key) PGP

    Analysis report Design report Roll out documents (promotion, hosting, training, user documentation)

    There is no need to bind the documents but the documents must be clearly identified.

    Delivery

    All end of project deliverables must be provided at least 2 weeks before the date of the

    presentation (unless agreed otherwise with the professor).

    The deliverables must be delivered at the secretary

    To obtain the bonus, all deliverables must be provided no later than 10.05.2013 at 16:00.

    End of the project (2)

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    Objectives of the presentation for the teaching staff

    To improve their knowledge of the project by meeting all its parties.

    If needed, to clarify some aspects of the management of the project when this is not

    possible with the written documentation that is provided.

    To meet the client and to close the project with him/her.

    Date and venue: at ULB, date and room to be agreed later.

    Attendees: the whole group, the client, the professor and all the assistants.

    Duration: 50 minutes

    Maximum 25 minutes for the group to present, including the time necessary to install any

    equipment.

    Maximum 25 minutes for questions & answers.

    Means

    To be decided by the group, provided installation does not require more than 10 minutes.

    A Windows PC connected to Internet and a projector will be available (but the group mayuse its own).

    Additional presentation means can be obtained provided they are requested to the

    professor at least one week in advance.

    End of Project Presentation (1)

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    Content

    The group has 25 minutes to present whatever it wishes to present around its project;

    Content to be decided by the group. It is up to the group:

    To decide what could be of interest for the audience To set its objectives for the presentation To make sure the means are in line with the objectives

    Notes:

    The audience (client, assistants, professor) closely followed the project; they havereviewed the deliverables and they know the web site: a detailed presentation of

    the deliverables and/or of the web site is usually of little interest.

    The means should serve the content; too much will be penalised rather thanvalorised.

    The means should be controlled and mastered: marks are for results rather than forintentions and effort.

    End of Project Presentation (2)

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    Principles

    Rating will be for the group

    Usually, all group members will have the same mark. In some extreme cases, there will possibly be differences.

    In general, for each element that is rated: the content will be worth 2/3 of the mark and

    the form 1/3 (this includes presentation, spelling, ...).

    Rated elements

    Project Governance Plan: 2 points

    Project management: 6 points, based on project file, minutes of meetings, project

    progress reports, observance of instructions, timeliness of deliveries, management of the

    relation between the group and the other parties (client, teaching staff)

    Main deliverables: 6 points split as follows:

    Analysis: 3 points Design: 1.5 points

    Roll out (publication, promotion, delivery, documentation, training, etc.) : 1.5 points

    Overall results of the project (web site): 4 points

    End of project presentation: 2 points

    Evaluation (1)

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    Notes

    PGP: 0.2 pointwill be deducted by day of delay in case of delivery after Monday 11March.

    To avoid an uncontrolled number of incomplete drafts, a maximum of 3 versions of eachdocument will be accepted. The last version that has been delivered, or the third one if

    there are more than three, will be marked.

    Bonus: The groups who will completely finish their project (excepting the end of projectpresentation) and provide all the requested deliverables no later than Friday 10 May at

    16:00, will receive a bonus of 1 point that will be added to the final mark.

    Participation to the project from start to end:Each student must be part of a group (of maximum 8) of which the composition is

    communicated to the professor no later than Thursday 21 February at the end of the

    lecture. Any student who, without an acceptable reason, does not fulfil this requirement

    and who has not contacted the professor before this date could be penalised for not

    participating to the whole project.

    Evaluation (2)

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    Managing successful projects with Prince2, Office of Government Commerce, The Stationery

    Office, London, 2009 A guide to the project management body of knowledge (PMBOK Guide), 4th ed., Project

    Management Institute, 2008.

    (ITIL Service Support, version 2.0, Office of Government Commerce, The Stationery Office,London, 2003.)

    (ITIL Service Delivery, version 2.0, Office of Government Commerce, The Stationery Office,London, 2003.)

    (Unified Project Management, version 6.2, Capgemini, Paris, 2011.)

    (Effective Web Publication Process, Herwig Gelissen, Informatique de gestion, ULB, 1998)

    References