Introduction

Brown family

The family consists of Mr. and Mrs. Brown. They have

One beautiful child Paul Mr. and Mrs. Brown cherish their child since he is the only child in the household now let us talk about these loving parents. Mr. Brown is a humble man to work for whereas Mrs. Brown is a beautiful lady and a very down to earth woman. And they have a beautiful dog rogs

Family history

The brown family originated in England but later descended to South Africaafter diamonds were discovered. The wealth chain in the family was founded by Mr harry brown. He owned one of the diamonds mines found in Kimberley inSouth Africa.

Daily job description of each staff member

Cleaners

. make sure that the floors are vaccumed,cleaned and mopped the blinds and window glasses are clean couches and cushions are dusted and puffed and arrange accordingly litters in the compound are picked and sweep the yard area and the patio picture frames , fans fire place, bulb holders TV’s , music systems, garage, Cars are cleaned and polished.

Butlers

Prepare breakfast

Prepare kids for school and go drop them

Clean the breakfast crockery and utensils

Climate

Nice and warm in summer Min and max temperature : 19 -32degrees Very cold in winter Min -5 to 19degrees Enjoy spring when the flower blooms and the landscape is colourful

Geographical location

Situated on a mountainoussandstonsuburb in Johannesburg

Top residential area in a secure estate Spacious home on 1200sqm 1 reception areas Flows freely from the reception lounge towards a modern kitchen to the superb

patio with stacking doors on to the rim flow pool and tropical garden

Downstairs includes

En suite guest bedroom Guest toilet Pantry and Butler’s office Cinema Lounge Dining room Kitchen Scullery Reception area And two staff bedrooms

Organisational chart

Maria (cleaner)

Laundry maid

khululwaGardner (lubis)

Khululwa

butler

Pantry checklist

Tea cups 25 Tea saucers 25 Coffee mugs 25 Fruit platters 15 Soup bowls 25 Side plates 25 Fish plates 25 Sugar bowls 15 Tea ports 10 Napkin 20 Shakers 10 Milk jugs 10 Chargers 25 Salad plates 25 Vases 15 Table cloths 10 Water jugs 10 Trays 10 Tongs 10 Ice buckets 7 Cake stands 6 Casserole dishes 20

Cutlery

Fish forks 25

Fish knives 25 Place knives 25 Place forks 25 Butler knives 25 Steak knives 25 Steak forks 25 Dessert spoons 25 Tea spoons 25 Dinner knives 25 Cheese knives 25 Dinner fork Sober spoon 25 Cake fork 25 Cake server 25 Bread knife 25 Sugar spoons 25 Serving forks 25

Master bedroom

Linen room

Flat sheets Fitted sheets Face towels Standard towels Big towels Gowns Shampoo Soups Hand wash soap Sleepers Duvet covers Pillows Standard pillow cases Continental pillow cases Duvet inners Throws Cushions

Emergency numbers

Doctor Hospital Plumber Fire brigade Electricity Water Car insurance Security Vet Pool Alarm systems Plumber

Neighbour hoods

Close to leading private and government schools Close to various malls including Sandton city, famous nelson Mandela square Sandton gautrain station Close to proximity to the leading private hospitals

Unique features

Receptions includes a cinema Bar and wine cellar Ever green lawn Rim flow swimming pool Water feature

Checklist for the cars

Car model Km covered Service dateBMW 12JAN2013LEXUS 15SEPT2012JAGUAR 5DEC2012FIAT BRAVO 12FEB2013

Security checklist

Front side and rare entrance Front door wood construction Sliding doors Windows Check alarm systems ,surveillance video cameras Check the whole compounds fence Check the entrance gate driveway Check the safe room

Type of management

Person that hold power : Mrs Brown Person that supervises staff :khululwa butler Number of staff : 3(butler , laundry and Gardner)

Management style is open door policy Level of authority is given to each department for specialisation

Dstv guide

101 mnet

103 mm1

104 mm2

120bbce

122 comedy

183 style

185 food

180 bbcl

201 ss1

202 ss2

Cleaner

Butler

Gardener

Mrsbrown

203 ss3

204ss4

205 ss5

206ss6

207ss7

250 disc w

251 bbc k

252disc d

254 hist

255 crime

260na geo

261 ngwld

264 animal p

265 igntn

301cn

302 booms

303 Disney

320 channel o

ZONING

KITCHEN BATHROOM TOILET

MONDAY Tuesday WEDNESDAY THURSDAY FRIDAY Saturday SUNDAYLAUNDRYRESTOCKREPACK

IRONING

STOCK TAKINGMEAL

PLANINGSHOPPING

CLEANING WINDOWS

DRY CLEANERMANTANANCE

POOL CINEMALINEN

SILVERWAR

STEAMGLASSESCOLLECT

DRY CLEANER

Polishing of

SilverPolishing

shoes

WritingMenu for

the following

week

BUTLERS OFFICE

DESK CHAIR SLEEPER COUCH WATER COOLER COMPUTER 4N1 PRINTER AIR CONDITIONER NOTICE BOARD ALARM AXTRA CELL PHONE SHREDDAR FLASH LIGHT MANUALS RADIO GUEST CHAIR CLOCK SAFE FOR PETTY CASH 1ST AID KIT TIME TABLE SUPPLIERS NUMBER FILLING SYSTEM BREATH FRESHNER

Guest bedroom checklist

Checklist

Flat sheets Fitted sheets Face towels Standard towels Big towels Gowns Shampoo Soups Hand wash soap Sleepers Duvet covers Pillows Standard pillow cases Continental pillow cases Duvet inners Throws Cushions Bar fridge Tv Telephone

Mr. Paul (son) bed room

Checklist

Flat sheets Fitted sheets Face towels Standard towels Big towels Gowns Shampoo Soups Hand wash soap Sleepers Duvet covers Pillows Standard pillow cases Continental pillow cases Duvet inners Throws Cushions

Valet

Winter or warm cloths and cool for summer

blazers shirts dressFair coats Long sleeve t shirts Long trouser

warm jackets Short sleeves t shirts jersey

shoe bootsValet

I hang all the clothes hangers pointing the same direction Color coding seasonally

House inventory

upstairs table leather chairs computer book shelves phone two clocks 10 painting on the wall Picture frames

Master bedroom Bar fridge TV stand Music system Telephone Couch 2 side lamps 2 side drawers

Time management

I wake up an hour before my family @ 5 I switch off the alarm On the coffee machine Open blinds Start to prepare breakfast Set up my buffet table Serve Open windows up stairs Take Paul to school Clear the buffet table Go upstairs open window in the bedrooms Start to clean bedrooms and take a linen to a laundry Start to make a bed Fold a tissue paper triangle Go to second bedroom Replace the waste bins Go start preparing for dinner Clean kitchen Admin work Go fetch Paul @ school Setup buffet for dinner Turn down the beds Clear the table wash dishes Mop the floor Check the gate if is locked Lock cars Switch of the machines switch off the pool plug Switch off the lights Set the alarm go to my room Work on my butler book

My family requirements

Breakfast lunch dinner

Mr. brown Poached eggs _ Roasted chicken

Mrs. brown

Tea no milk Chicken salad

steak

Mr. Paul Cereal with berries _ steakRogs dog oats milk

Green butling

• Save water

• Save electricity by switching of a swimming pool at night

• Use energy save bulbs

• By warm farming

• Recycling plastics for shopping

• Shopping bags

• Switch off the air corn and open windows and doors for cold air

• Separating the bins

JOB DESCRIPTION FOR KHULULWA

POSITION : Butler

DEPARTMENT : housekeeping

GENDER : female

DITIES : Run errands such as taking laundry to the cleaners and buying groceries.

Dust and polish furniture and equipment

Keep storage areas and carts well-stocked, clean, and tidy.

Sort, count, and mark clean linens, and store them in linen closets.

Assign duties to other staff and give instructions regarding work methods and routines.

Take care of pets by grooming, exercising, and/or feeding them.

Wash dishes and clean kitchens, cooking utensils, and silverware

Plan menus, and cook and serve meals and refreshments

Answer telephones and doorbells

Cleaning products

SILVER CLEANER BRASS CLEANER SATINLESS STEEL CLEANER TOILET ROLLS LIGHTS FUTHER DUSTERS•VINEGAR ALL PURPOSE CARPET CLEANER HAND ANDY WOOD OIL WOOD CREAM MYCROFIBER CLOTH