Project Initiation The Truths of Management R. J. Monson, Ph.D.
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Transcript of Project Initiation The Truths of Management R. J. Monson, Ph.D.
Project Initiation Project Initiation The Truths of ManagementThe Truths of Management
R. J. Monson, Ph.D.R. J. Monson, Ph.D.
Why bother getting to know Why bother getting to know other people?other people?
• IntroductionsIntroductions
• InteractionsInteractions
•CommunicationsCommunications
•PerspectivePerspective
•Relationship developmentRelationship development
•Systems interactionSystems interaction
What is the biggest problem on What is the biggest problem on your teams?your teams?
•CommunicationsCommunications
• InteractionsInteractions
•Hidden agendasHidden agendas
•Perspectives not aligningPerspectives not aligning
•AttitudesAttitudes
•??????Productivity
Simple management Simple management
• How much productivity can you How much productivity can you expect from a person in a single day?expect from a person in a single day?
It Depends
Truths of ManagementTruths of Management
1.1. It DependsIt Depends
What are the people all What are the people all about?about?• Job satisfaction is the keyJob satisfaction is the key
– Attitudes and Actions – We must be able Attitudes and Actions – We must be able to predict behaviors and influence themto predict behaviors and influence them
– Job Satisfaction and Individual BehaviorsJob Satisfaction and Individual Behaviors
• How do we get the people on the How do we get the people on the team?team?
• How do we get predictability?How do we get predictability?
Common Understanding
We need a common We need a common understandingunderstanding
• What constitutes a project?What constitutes a project?– What are you going to do?What are you going to do?– How long will it take?How long will it take?– What will it cost?What will it cost?
• The triple constraint: The triple constraint: – Specification, Schedule and BudgetSpecification, Schedule and Budget– Typically you get to pick two, the third Typically you get to pick two, the third
is impliedis implied
What do people want from you?
Your personal performanceYour personal performance
• When your boss asks When your boss asks for a for a recommendation, recommendation, what do they want / what do they want / need?need?
Do they teach us this in school?
Personal performancePersonal performance
• Why do people leave term Why do people leave term papers for the last night?papers for the last night?
• Do they teach us about project Do they teach us about project management in school?management in school?
• It is all about efficiency!It is all about efficiency!
• Minimize the inputs to maximize Minimize the inputs to maximize the outputsthe outputs
What makes success?
Success in PMSuccess in PM
• What makes you successful in project What makes you successful in project management?management?– We can miss Spec, Schedule and Budget We can miss Spec, Schedule and Budget
and still succeedand still succeed– We can make Spec, Schedule and We can make Spec, Schedule and
Budget and still failBudget and still fail
• What is it your Boss wants from you?What is it your Boss wants from you?
Truth 2
Truths of ManagementTruths of Management
1.1. It DependsIt Depends
2.2. Do what you said you would doDo what you said you would do
How do we do this?How do we do this?
• We need a focusWe need a focus
• We need a planWe need a plan
• We need courageWe need courage
Why do we get unrealistic?
RequirementsRequirements
• Why do we continue to get Why do we continue to get unrealistic demands? unrealistic demands? – SpecificationSpecification– ScheduleSchedule– BudgetBudget
• We are not building trust, we are not We are not building trust, we are not being proactivebeing proactive
Truth 3
Truths of ManagementTruths of Management
1.1. It DependsIt Depends
2.2. Do what you said you would doDo what you said you would do
3.3. Your Boss does not want to hear Your Boss does not want to hear what your Boss wants to hear - what your Boss wants to hear - Tell the truthTell the truth
What is the end result?What is the end result?
• We will get exactly what we deserve We will get exactly what we deserve if we do not adhere to Truth #2 or to if we do not adhere to Truth #2 or to Truth #3Truth #3
• Unrealistic expectations realized Unrealistic expectations realized create more unrealistic expectationscreate more unrealistic expectations
• We are rewarding their behaviorWe are rewarding their behavior
Truth 4
Truths of ManagementTruths of Management
1.1. It dependsIt depends
2.2. Do what you said you would doDo what you said you would do
3.3. Tell the TruthTell the Truth
4.4. You get what you rewardYou get what you reward
Definitions
DefinitionsDefinitions• Project Management Project Management
is the ability to is the ability to create the create the impression of impression of systematic and systematic and organized organized movements toward a movements toward a goal, when in fact it goal, when in fact it is primarily due to is primarily due to dumb luckdumb luck
DefinitionsDefinitions
• Project Management is the Project Management is the planning, organizing, directing planning, organizing, directing and controlling of company and controlling of company resources for a relatively short resources for a relatively short term objective that has been term objective that has been established to complete specific established to complete specific goals and objectivesgoals and objectives
DefinitionsDefinitions
• Project Management is the Project Management is the science of utilizing company science of utilizing company assets to achieve a specific goal, assets to achieve a specific goal, and the art of simultaneously and the art of simultaneously creating the illusion of simplicity creating the illusion of simplicity and harmonyand harmony
What must be our fundamental What must be our fundamental focus?focus?
• Focus on the peopleFocus on the people• Help them to choose the Help them to choose the
right solutionright solution• Make it easier for them to Make it easier for them to
make the harder decisionsmake the harder decisions• Ultimately make it easier Ultimately make it easier
for yourself when you can for yourself when you can better predict their better predict their behaviorsbehaviors
Truths of ManagementTruths of Management1.1. It dependsIt depends
2.2. Do what you said you would doDo what you said you would do
3.3. Tell the TruthTell the Truth
4.4. You get what you rewardYou get what you reward
5.5. Enable people to make the right choicesEnable people to make the right choices
CooperatCooperatee
CompeteCompete CooperatCooperatee
CompeteCompete
00 1212 -- $0$0
11 1111 -$550-$550 $50$50
22 1010 -$500-$500 $100$100
33 99 -$450-$450 $150$150
44 88 -$400-$400 $200$200
55 77 -$350-$350 $250$250
66 66 -$300-$300 $300$300
77 55 -$250-$250 $350$350
88 44 -$200-$200 $400$400
99 33 -$150-$150 $450$450
1010 22 -$100-$100 $500$500
1111 11 -$50-$50 $550$550
1212 00 $50$50 --
RounRoundd
MultiplMultiplee
11 11
22 11
33 11
44 33
55 11
66 11
77 55
88 11
99 11
1010 1010
CooperatCooperatee
CompeteCompete CooperatCooperatee
CompeteCompete
00 1111 -- $0$0
11 1010 -$500-$500 $50$50
22 99 -$450-$450 $100$100
33 88 -$400-$400 $150$150
44 77 -$350-$350 $200$200
55 66 -$300-$300 $250$250
66 55 -$250-$250 $300$300
77 44 -$200-$200 $350$350
88 33 -$150-$150 $400$400
99 22 -$100-$100 $450$450
1010 11 -$50-$50 $500$500
1111 00 $50$50 --
RounRoundd
MultiplMultiplee
11 11
22 11
33 11
44 33
55 11
66 11
77 55
88 11
99 11
1010 1010
CooperatCooperatee
CompeteCompete CooperatCooperatee
CompeteCompete
00 1010 -- $0$0
11 99 -$450-$450 $50$50
22 88 -$400-$400 $100$100
33 77 -$350-$350 $150$150
44 66 -$300-$300 $200$200
55 55 -$250-$250 $250$250
66 44 -$200-$200 $300$300
77 33 -$150-$150 $350$350
88 22 -$100-$100 $400$400
99 11 -$50-$50 $450$450
1010 00 $50$50 --
RoundRound MultipleMultiple
11 11
22 11
33 11
44 33
55 11
66 11
77 55
88 11
99 11
1010 1010
CooperatCooperatee
CompeteCompete CooperatCooperatee
CompeteCompete
00 99 -- $0$0
11 88 -$400-$400 $50$50
22 77 -$350-$350 $100$100
33 66 -$300-$300 $150$150
44 55 -$250-$250 $200$200
55 44 -$200-$200 $250$250
66 33 -$150-$150 $300$300
77 22 -$100-$100 $350$350
88 11 -$50-$50 $400$400
99 00 $50$50 --
RounRoundd
MultiplMultiplee
11 11
22 11
33 11
44 33
55 11
66 11
77 55
88 11
99 11
1010 1010
CooperatCooperatee
CompeteCompete CooperatCooperatee
CompeteCompete
00 88 -- $0$0
11 77 -$350-$350 $50$50
22 66 -$300-$300 $100$100
33 55 -$250-$250 $150$150
44 44 -$200-$200 $200$200
55 33 -$150-$150 $250$250
66 22 -$100-$100 $300$300
77 11 -$50-$50 $350$350
88 00 $50$50 --
RounRoundd
MultiplMultiplee
11 11
22 11
33 11
44 33
55 11
66 11
77 55
88 11
99 11
1010 1010
CooperatCooperatee
CompeteCompete CooperatCooperatee
CompeteCompete
00 77 -- $0$0
11 66 -$300-$300 $50$50
22 55 -$250-$250 $100$100
33 44 -$200-$200 $150$150
44 33 -$150-$150 $200$200
55 22 -$100-$100 $250$250
66 11 -$50-$50 $300$300
77 00 $50$50 --
RounRoundd
MultiplMultiplee
11 11
22 11
33 11
44 33
55 11
66 11
77 55
88 11
99 11
1010 1010
CooperatCooperatee
CompeteCompete CooperatCooperatee
CompeteCompete
00 66 -- $0$0
11 55 -$250-$250 $50$50
22 44 -$200-$200 $100$100
33 33 -$150-$150 $150$150
44 22 -$100-$100 $200$200
55 11 -$50-$50 $250$250
66 00 $50$50 --
RoundRound MultipleMultiple
11 11
22 11
33 11
44 33
55 11
66 11
77 55
88 11
99 11
1010 1010
CooperaCooperatete
CompetCompetee
CooperaCooperatete
CompetCompetee
00 55 -- $0$0
11 44 -$200-$200 $50$50
22 33 -$150-$150 $100$100
33 22 -$100-$100 $150$150
44 11 -$50-$50 $200$200
55 00 $50$50 --
RoundRound MultipleMultiple
11 11
22 11
33 11
44 33
55 11
66 11
77 55
88 11
99 11
1010 1010
ValuesValuesachievementachievementambition ambition assertivenessassertivenessauthorityauthoritybeauty beauty caringcaringcleanliness cleanliness commitment commitment compassion compassion confidence confidence consideration consideration cooperation cooperation courage courage courtesy courtesy creativity creativity detachment detachment determination determination diligence diligence enthusiasm enthusiasm excellence excellence family family flexibility flexibility forgiveness forgiveness
freedomfreedomfriendlinessfriendlinessgenerosity generosity gentleness gentleness givinggivingglamourglamourhelpfulness helpfulness honestyhonestyhonor honor humility humility idealism idealism integrity integrity joyfulness joyfulness justice justice kindness kindness loveloveloyaltyloyaltymoderation moderation modesty modesty nature nature orderliness orderliness patience patience peacefulness peacefulness
perseverance perseverance popularitypopularitypower power purposefulness purposefulness recognition recognition reliability reliability respect respect responsibility responsibility righteousnessrighteousnesssecurity security self-discipline self-discipline service service spiritualityspiritualitystatus status tact tact thankfulness thankfulness tolerance tolerance trustworthiness trustworthiness truthtruthunderstanding understanding unityunitywealthwealth
RhetoricRhetoric
• LogosLogos– Logical arguments Logical arguments
• Pathos Pathos – Emotional argumentsEmotional arguments
• EthosEthos– Ethical argumentsEthical arguments
RhetoricRhetoric• LogosLogos
– Logical arguments Logical arguments – Business PurposeBusiness Purpose
• Pathos Pathos – Emotional argumentsEmotional arguments– Mission StatementMission Statement
• EthosEthos– Ethical argumentsEthical arguments– Values StatementValues Statement
Fast Food RestaurantFast Food Restaurant
• Our values are focused on providing Our values are focused on providing predictable food to people conveniently.predictable food to people conveniently.
• Values Statement: We will provide meals to Values Statement: We will provide meals to our patrons that are consistent in taste and our patrons that are consistent in taste and delivery.delivery.
• Mission Statement: We will provide meals Mission Statement: We will provide meals consistent with our meal production process consistent with our meal production process within a period of three minutes from order within a period of three minutes from order to delivery.to delivery.
• Business Purpose: By providing consistent Business Purpose: By providing consistent meals in a rapid delivery format we will meals in a rapid delivery format we will maintain and increase our customer base. maintain and increase our customer base.