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Newquay Safe PID 11/09/2009 v 0.1 Project Initiation Document NewquaySafe Senior Responsible Owner Rob Andrew Date Created 11/09/2009 Version 0.1 (only version 1 once approved) Project ID Project Name NewquaySafe Project Description Overarching project to develop a long term vision for Newquay and to put mechanism in place to deliver it and react to existing and emerging issues. Reviewers NewquaySafe Strategic Group Document Owner Rob Andrew Author(s) Rob Andrew Distribution NewquaySafe Strategic Group NewquaySafe Steering Group NewquaySafe Co-ordination Group NewquaySafe Reference Group Authorisation NewquaySafe Strategic Group Document History Version Date Author Change 0.1 – 0.9 110909 - 100910 Rob Andrew Newquay Safe – inception 28 July 2009 to Evaluation event 20 October 2010 1.1 – 1.4 301110 Rob Andrew Evaluation event 20 October 2010 – Evaluation event 17 October 2011 2.1 261011 Rob Andrew Updated following Evaluation event 17 October 2011. 2.2 231111 Rob Andrew Confirmed at Co-ordination Group meeting 21 November 2011

Transcript of Project Initiation Document - Home Page - Cornwall … Safe PID 11/09/2009 v 0.1 Project Initiation...

Newquay Safe PID 11/09/2009 v 0.1

Project Initiation Document

NewquaySafe Senior Responsible Owner

Rob Andrew Date Created 11/09/2009

Version 0.1 (only version 1 once approved)

Project ID

Project Name NewquaySafe

Project Description Overarching project to develop a long term vision for Newquay and to put mechanism in place to deliver it and react to existing and emerging issues.

Reviewers NewquaySafe Strategic Group

Document Owner Rob Andrew

Author(s) Rob Andrew

Distribution

NewquaySafe Strategic Group NewquaySafe Steering Group NewquaySafe Co-ordination Group NewquaySafe Reference Group

Authorisation NewquaySafe Strategic Group

Document History Version Date Author Change

0.1 – 0.9 110909 - 100910

Rob Andrew Newquay Safe – inception 28 July 2009 to Evaluation event 20 October 2010

1.1 – 1.4 301110 Rob Andrew Evaluation event 20 October 2010 –

Evaluation event 17 October 2011

2.1 261011 Rob Andrew Updated following Evaluation event 17

October 2011.

2.2 231111 Rob Andrew Confirmed at Co-ordination Group meeting

21 November 2011

Contents

1. PROJECT DEFINITION ................................................................... 3 1.1 Background 3 1.2 Objectives 5 1.3 Deliverables 6 1.4 Method Approach 34 1.5 Assumptions 35 1.6 Scope, Exclusion & Constraints (of real significance) 35 1.7 Interfaces and Dependencies 35 1.8 Project Organisation and People Resources 20

2. INITIAL PROJECT PLAN............................................................... 36 2.1 High Level Description 36 2.2 Plan 36 2.3 Project Milestones 36

3. PROJECT CONTROLS .................................................................... 37 3.1 Monitoring and reports 22 3.2 Risks and Issues Log 37 3.3 Equality Impact Assessment 37

4. COMMUNICATION PLAN............................................................... 37

1. Project Definition

1.1 Background Newquay is the largest tourist destination in Cornwall. It is known internationally as a world class surf venue. Whilst marketed as a family oriented resort and a resort for people of all ages, in recent years it has become a destination for young people. Each year, Newquay sees an influx of post GCSE students arriving in town to celebrate the end of their exams. Approximately 2,500 arrive over a two week period in the first two weeks of July; the vast majority staying at campsites on the outskirts of town. Newquay has also become a popular destination for ‘stag’ and ‘hen’ nights. Cornwall Council and partners already undertake a large amount of planned activity in Newquay to minimise the risk, provide a safe environment for visitors and residents to enjoy themselves and to deal with any issues when they arise. However in July 2009 there were two fatalities and 1 serious injury of youngsters falling off cliffs in Newquay at night. There was also a serious injury to a 33 year old who fell off a cliff. In all cases alcohol may have been a contributory factor. These events brought significant adverse local and national press coverage. Regular multi-agency meetings are held regularly to discuss various issues within town. As a result of the number of recent incidents and the national press coverage a number of key meetings have been held:

• Tragic deaths: 28 June and 6 July 2009

• Resident marches: County Hall Truro 28 July and Newquay 5 August 2009

• 28 July: special multiagency meeting (including 18 separate council services/ partner agencies

• 8 August: successful launch of Newquay SAFE campaign

• 14 August: report to Cornwall Council cabinet under urgent business

• 7 September: first meeting of Newquay Safe Steering Group

• 8 September: first meeting of Strategic Group

• 25 September 2009: second meeting of Newquay Safe, thereafter monthly

• 15 October 2009: Home Office visit to Newquay

• October 2009: Accommodation Guide Group formed

• February 2010: Home Office Licensing training

• February 2010: Accommodation Providers’ Guidance launched, training given between Feb and March

• March 2010: Awarded Neighbourhood Pathfinder Pilot

• May 2010: Weekly task meetings – May 2010 until September 2010. Minuted meetings ran

from 28th June 2010 until 6th September 2010

• 28 May: Police Operational Brunel launched - Operation Brunel operated every Friday during the summer (from 25 June to 27 Aug inclusive) and also on the second May Bank Holiday weekend (28 & 29 May) and August Bank Holiday Saturday (28 August).

• June – August 2010: Accommodation enforcement visits

• 28 June: first young people sent home for anti-social behaviour

• 1 July – 31 August - Go out – Be safe awareness campaign

• 4 – 29 July: Exodus scheme – activities for 16/17 year olds

• 4 July 2010: First substantial seizures of alcohol by accommodation provider

• 29 July 2010: Ministerial visit by James Brokenshire MP

• 20 October 2010: Evaluation Day

• 17 October 2011: Evaluation Day

• 1 November 2011: Adjournment debate House of Commons

• 2 November 2011: Presentation to Westminster Forum

1.2 Objectives The Steering Group and the subsequent development of a Strategic Group under the umbrella of the Countywide Crime and Disorder Partnership, have endorsed an overarching project to develop a long term vision for Newquay and to put mechanism in place to deliver it and react to emerging issues. This Project has an overarching project management structure and 5 inter-linking thematic work streams:

• Developing future vision and strategies for Newquay • Marketing and Communications • Strategic Management and Operational Co-ordination • Environment • Licensing and enforcing

1. Future Strategy / Vision for Newquay

2. Marketing & Communications

3. Operational planning and Projects

4. Physical Environment

5. Enforcement, Licensing, Legal

Develop a long term strategy for Newquay.

“LOST” Advertising campaign

Review EXODUS General Beach and Cliff Safety

Test Purchasing scheme Fake IDs

Investigate a ‘Alcohol Disorder Zone’ (ADZ) for Newquay

Accreditation particularly for Youth Hostels and surf lodges

Immediate Safeguarding Children issues for U16s

Signing of Alcohol Zones

Ban on street advertising and Flyers

Links with Residents Groups

National Marketing Newquay

Street Safe Portacabin

Enforcement on Towan Beach

Training for new Licensing members

Links with NALP Use technology to communicate with young people

Alcohol Testing Strips/ Night Marshalls/ Street Pastors / Best Bar None

Fires safety of Youth Hostels/ Surf Lodges

Youth Hostels/ Surf Lodges

Safeguarding policy for 16/17 year olds

Screen advertising in clubs / streets

Wireless CCTV Proxy buying of Alcohol

The above matrix was produced following the stakeholder meeting 28 July 2009 and contained within the report that was approved by the Cabinet of Cornwall Council 11 August 2009. It has subsequently been used as the basis for the overall Newquay Safe Project.

1.3 Deliverables 01 - Project Management

Deliverable PLOC1D001a Agreed Project and Project Management arrangements

Purpose To provide an agreed scope and brief to define the project and to put in place appropriate project management arrangements

Key Elements

Project Documentation and establish procedures (including budget, risk assessment and Equality Impact Assessment) Project Management Structures Project Funding Group established Evaluation Event

Derivation Existing plans / reports / groups / EIAs / agreed processes

Resources/Budgets From within existing budgets/ staff resources Additional resources for key projects identified and funding being sought

Due Date COMPLETE October 2011 and ongoing

Status Green

Responsibility Rob Andrew / Julie Whitmarsh / David Chadwick

Member Link John Fitter

Review Responsibility Paul Masters / Chris Boarland

Sign-Off Newquay Safe Strategic Group

Deliverable PLOC1D001b Local co-ordination and engagement arrangements

Purpose To maintain and develop appropriate local co-ordination and engagement of key partners and stakeholders led by the Community Network

Key Elements

To Manage and/or facilitate and/or liaise with to the following groups: Community Network Panel – Strategic partnership meeting held 6 weekly to determine and act on key priorities that have been identified by sourced intelligence. Involves Cornwall Council Members, Cabinet Members, town and parish councils, private sector representation, police and health Public Sector Joint Service Group - Monthly operational meeting (weekly in the summer months) who work collaboratively to identify and act on local priorities and issues identified by partners and stakeholders. Involves Cornwall Council key officers, police and health Private sector umbrella groups – A number of business representation bodies who act to serve the needs of their members, particularly in lobbying and acting to improve the local economy. Includes BID, Newquay Chamber and NALP ( see PLOC1D002h Business Community Engagement) Tourism groups – via VisitNewquay Community umbrella groups – A number of community representation groups who act on behalf of local communities to identify and prioritise local concerns and issues, lobby and take action

to improve the general environment. Includes six individual residents associations, Newquay Parish Plan Group and Newquay Regeneration Forum. Youth representation groups - A number of groups representing the ideas, views, concerns and issues of local young people – primarily aged 12 -18 who lobby, develop projects and take action to improve the general environment for young people. Includes Newquay Youth Forum and My a’th kar Newquay. ( see PLOC1D002i Engaging Local Young people)

Derivation Existing managers / partnership groups

Resources/Budgets From within existing budgets / staff resources.

Due Date Ongoing

Status Amber

Responsibility David Chadwick / Guy Thomas / Eve Woolridge / Ian Drummond-Smith / Steve Kessell

Member Link John Fitter

Review Responsibility Rob Andrew / Julie Whitmarsh

Sign-Off Des Tidbury

Deliverable PLOC1D001c Identify national best practice and support

Purpose To identify national best practice, lobby effectively and seek/ provide support as appropriate

Key Elements

Identify emerging best practice via links with Home Office / Department of Health / Department of Children, Schools and Families / Drinkaware / DCLG / WSTA / ATCM / national award and accreditation schemes and other bodies as appropriate

Derivation Existing managers / partnership groups

Resources/Budgets From within existing budgets / staff resources

Due Date COMPLETE October 2011 and ongoing

Status Green – on target

Responsibility Rob Andrew / Julie Whitmarsh / David Chadwick / Guy Thomas / Ian Drummond-Smith

Member Link John Fitter and Geoff Brown

Review Responsibility Rob Andrew / Julie Whitmarsh

Sign Off Paul Masters / Chris Boarland

Deliverable PLOC1D001d Develop Evaluation Criteria

Purpose To identify, gather, collate and analyse robust criteria whereby project can be robustly evaluated

Key Elements Existing surveys / Neighbourhood Agreement Pathfinder

Derivation Existing managers / partnership groups

Resources/Budgets From within existing budgets / staff resources

Due Date Agree criteria - May 2010 COMPLETE

Evaluate – October 2010 complete Performance dashboard developed May 2011 Evaluate 2011, gap identified. Measure for public perception in Newquay requires scoping of parish plan for future use and identification of methodology for completion

Status Amber – Challenging for small geographical area / transient groups

Responsibility Jerry Mitchell / Erika Sorenson / Dave Chadwick / Andrew Curtis

Member Link N/A

Review Responsibility Rob Andrew / Julie Whitmarsh

Sign-Off Chris Boarland / Des Tidbury

Deliverable PLOC1D001e Weekly Tasking Meetings

Purpose To hold weekly tasking meetings of key operational managers during peak season

Key Elements

Existing Resources Identify administrative support Link meetings with monthly co-ordination group meetings Review length of season

Derivation Newquay Safe Co-ordination Group

Resources/Budgets From within existing budgets / staff resources

Due Date COMPLETE – weekly to be held meetings held June – September 2012

Status Green

Responsibility Ian Drummond-Smith / David Chadwick / Operational Managers

Member Link N/A

Review Responsibility Julie Whitmarsh / Rob Andrew

Sign-Off Chris Boarland / Paul Masters /

Deliverable PLOC1D001f Developing Key Partnerships

Purpose To identify and form partnerships with key organisations locally, regionally, nationally and internationally

Key Elements

Focus on developing partnerships with major supermarkets, brewers, alcohol industry as well as external grant funding organisations • Home Office • DCFS • BIS • Portman Group • ATCM • Merthyr Tydfil • Brentwood

Derivation Existing relationships / contacts

Resources/Budgets Officer time / travel / hosting visits

Due Date Ongoing

Status Green

Responsibility Rob Andrew / Julie Whitmarsh / Guy Thomas / David Chadwick

Member Link Lance Kennedy and Geoff Brown

Review Responsibility Rob Andrew / Julie Whitmarsh

Sign-Off Paul Masters / Chris Boarland

Deliverable PLOC1D001g Local Award Scheme

Purpose To recognise the efforts of local people, particularly young people who have contributed to the community in a positive way

Key Elements

Establish CATS awards within Newquay Identify those who have made appositive contribution from range of sources Collate awards Host awards event within community

Derivation CATS (Community Action Through Sport)

Resources/Budgets TBC

Due Date May 2012

Status Red

Responsibility Julie Whitmarsh / Beverley Hill / Jerry Mitchell

Member Link Lance Kennedy

Review Responsibility Julie Whitmarsh / Rob Andrew

Sign-Off Chris Boarland

Deliverable PLOC1D001h Generating local and national debate on key issues

Purpose To work with local and national agencies and partners to generate local and national debate on key issues

Key Elements Focus on debate on key issues Minimum alcohol pricing Parent Dealing

Derivation Existing relationships / contacts

Resources/Budgets Officer time / travel / hosting visits

Due Date Ongoing

Status Green

Responsibility Julie Whitmarsh / Rob Andrew / Beverley Hill

Member Link Lance Kennedy and Geoff Brown

Review Responsibility Rob Andrew / Julie Whitmarsh

Sign-Off Paul Masters / Chris Boarland

02 – Vision and Policy Development Deliverable PLOC1D002a Long term Vision for Newquay

Purpose To support the Newquay Town and Parish Plan to deliver a community based long term vision for the resort of Newquay

Key Elements

Engagement of all key stakeholders including Cornwall Council Members, Cabinet Members, Newquay Town Council, Newquay Parish Plan Group, Cornwall Council key officers, residents associations, business and trade associations including NALP Deliver an agreed long term vision for the resort of Newquay Support a community based group to take a lead on the delivery of the Parish Plan Deliver a number of task and finish groups in support of the parish plan – including NewSTART, Neighbourhood Agreement Executive Group, Town Framework Group and SIF Steering Group

Derivation Stakeholder input, existing community plans, existing economic/ land use plans including Newquay Strategic Investment Framework.

Resources/Budgets

Officer time/ Localism budget/ Newquay Parish Plan Budget/ Stakeholder time/ resources in kind

Due Date

Parish plan published Dec 2010 Parish plan community steering group identified and agreed Jan 2011 Parish plan action plan agreed Feb 2011 Identify delivery vehicle for action plan Feb 2012 Parish plan update survey Mar 2012

Status Amber – launched 2 Dec 2010

Responsibility Andy Curtis / David Chadwick / Andy Cole

Member Link Kevin Towill

Review Responsibility Rob Andrew

Sign-Off Newquay Town Council Cornwall Council

Deliverable PLOC1D002b “alcohol toolkit” for Newquay (as part of a County Wide

Toolkit) and a Brief Intervention service

Purpose To deliver an ‘alcohol toolkit’ for Newquay that will record methods and protocols for operational projects, to act as a transferable template for towns with similar issues within the CIOS and wider

Key Elements

Needs Assess Newquay alcohol issues to base operations on evidence Strategy for underage purchase/ test purchasing Responses to buying by proxy Relationship between Authorities, Residents and Trade outlets promoting Best Practice and responsible alcohol retail: e.g. Smart Worker; Street Pastors/ Streetsafe; Best Bar None; Alcohol Arrest Referral, etc. Public Health message/ Social Marketing in premises and town National lobbying and guidance Licensing Initiatives around budget accommodation

Summary of all response outlined in Newquay Safe/ Newquay Futures & full PID Include exploring the possibility of Brief Intervention training for NTE frontline staff, for use if they have a suitable moment for such interventions with affected members of the public

Derivation National Guidance, Safe Sensible Social, Reducing Harm, etc CIOS Alcohol Needs Assessment and Strategy process Existing operational projects

Resources/Budgets

Within County Alcohol strategy resources from LAA, PCT, and existing budgets. Extra resources proposed within future years LAA/CSP projections.

Due Date Jan 2012

Status Amber – countywide strategy in place, including Nq Safe reference. Information being collated to populate project elements of toolkit.

Responsibility Jez Bayes

Member Link Geoff Brown

Review Responsibility Bob Crossland (CIOS DAAT Manager), Kim Hager (CIOS Joint Commissioning Manager)

Sign-Off

CIOS DAAT Cornwall Council Cornwall and Isle of Scilly PCT Police

Deliverable PLOC1D002c BID

Purpose To deliver a Business Improvement District for Newquay Town Centre

Key Elements

Consultation with the trade Business Plan Ballot Notify Dept Trade & Industry.

Derivation National guidance

Resources/Budgets Local business rates

Due Date Ongoing

Status Green

Responsibility Eve Woolridge / Guy Thomas

Member link John Fitter / Kevin Towill

Review Responsibility BID Director

Sign-Off BID Board

Deliverable PLOC1D002d Safeguarding processes in place to deal with young people

Purpose To embed appropriate safeguarding processes to deal with young people

Key Elements

The Children Act 1989 and Children Act 2004 provides the legislative framework for safeguarding and child protection. All children under the age of 18 years are covered by the 2 Acts. Working Together: A guide to inter-agency working to safeguard and promote the welfare of children (2010) was implemented from 1st April and sets out how organisations and individuals should work together to safeguard and promote the welfare of children and young people. Chapter 5 provides guidance on what should happen if somebody has concerns about the welfare of a child or young person. The South West Safeguarding and Child Protection website and Cornwall and Isles of Scilly Safeguarding Children Board website provides information on where to refer a concern and procedures that will be followed by agencies where there is a concern about a child. The LSCB booklet – Guidance to Accommodation Providers – sets out how safeguarding concerns and issues should be addressed. The booklet provides advice on dealing with under 16s and 16 to 18 yrs. Relevant agencies which, is likely to be the Police in the first instance, should be contacted where there is concern regarding a young persons behaviour. There is no need for a local strategy as national legislation and guidance is available.

Derivation Existing plans National Guidance

Resources/Budgets From within existing budgets/ staff resources

Due Date COMPLETE April 2011 and ongoing

Status Amber – identified as national first / best practise but current resourcing issues

Responsibility Karen Dale / Police

Member link Neil Burden

Review Responsibility Head of Safeguarding Social Care / Chris Boarland

Sign-Off Local Safeguarding Children Board

Deliverable PLOC1D002e Co-ordinated economic development activity in Newquay

Status COMPLETE – Process in place for local engagement.

Deliverable PLOC1D002f Newquay Neighbourhood Agreement

Purpose To manage 2 Newquay Neighbourhood Agreements ‘a clean and tidy town’ and ‘a safe and secure town’.

Key Elements

The two agreements have been designed and agreed between representatives of the local community living and working in the Newquay parish and Cornwall Council, Newquay Town Council and the police. The agreements set out a minimum standard of delivery across a range of local services and the specific responsibilities of local residents and businesses in contributing to effective and efficient public services.

Facilitate the following groups: Newquay Neighbourhood Agreement Group - a local group of residents and businesses who lead on the continual improvement and monitoring of the agreements. They are responsible for communicating the agreement to the wider community. Public Sector Joint Service Group – Act as the interface between

the neighbourhood Agreement Group and the Council and police. The JSG will monitor the agreements and take appropriate action as required.

Derivation Existing managers / partnership groups

Resources/Budgets From within existing budgets / staff resources and Home Office Funding

Due Date Ongoing

Status Amber

Responsibility Dave Chadwick / Rob Andrew / Julie Whitmarsh / Ian Drummond-Smith / Dave Sleeman / Steve Bayley / Jon James

Member Link Geoff Brown

Review Responsibility Rob Andrew / Julie Whitmarsh

Sign-Off Paul Masters

Deliverable PLOC1D002g Local Supplementary Planning Guidance

Purpose To develop and implement Local Supplementary Planning Guidance particularly in relation to budget accommodation / surf lodges / Sex Entertainment Venues

Key Elements Newquay Parish Plan National Legislation

Derivation Newquay Parish Plan

Resources/Budgets From within existing budgets / staff resources / existing Community Groups

Member Link Geoff Brown

Due Date Commence - November 2010 Implement – Summer 2011

Status Red

Responsibility Dave Edmondson / Dave Chadwick / Andy Curtis / Dave Sleeman

Review Responsibility Andrew England / Mark Luxton

Sign-Off Phil Mason / Allan Hampshire

Deliverable PLOC1D002h Business Community Engagement

Purpose To improve engagement with the Business community - retail, licensed (Off & On Sales), hotel and accommodation providers and other business sectors

Key Elements Establish monthly briefings with the business umbrella groups in town including BID, Newquay Chamber and NALP.

Improve the working relationship with the off-sales businesses including especially the supermarkets. Ensure the wider business community is aware of and, where appropriate, engaged with the work of Newquay Safe

Derivation Existing managers / partnership groups

Resources/Budgets N/A

Member Link Geoff Brown

Due Date Ongoing

Status Amber

Responsibility Dave Chadwick / Eve Wooldridge / Guy Thomas / Steve Kessell

Review Responsibility Rob Andrew / Julie Whitmarsh

Sign-Off Rob Andrew

Deliverable PLOC1D002i Engaging Local Young people

Purpose To improve engagement with and the active participation of young people

Key Elements

Newquay Youth Forum – to establish a youth forum, in partnership with CC Youth Services, for 12 – 18 year olds living in Newquay and St Columb. The forum will provide a platform for young people to express their ideas and concerns and to develop specific projects and actions to improve Newquay. My a’th kar Newquay - Continue to support the My a’th kar Newquay group. The group has developed a creative approach to improving the town including producing public art work on hoardings and textile wraps. The group is also involved with developing a social enterprise to produce and sell merchandise that reflect their designs. School Councils – To continue to input to local schools councils including those established at Newquay Tretherras and Newquay Treviglas schools. Newquay Learning Partnership – To continue to liaise with the learning partnership to deliver actions in support of young people CC Youth Services - To continue to work in partnership with CC Youth Services to deliver actions in support of young people Police cadets – link to work lead by PCSO John Rickard

Derivation Stakeholder input, Parish Plan, CN Programme

Resources/Budgets Officer time/ Localism budget/ stakeholder time / resources in kind

Due Date

Deliver a young people partnership building event Feb 2011 Deliver a Youth Sub Group of the JSG to include youth support agencies and other partners Deliver a Youth Council to support Newquay Town Council Deliver an agreed long term vision for supporting young people in Newquay and St Columb

Status Amber

Responsibility David Chadwick / Cornwall LSCB / John Rickard / Alex Waite / Michelle Bennett

Member Link Geoff Brown

Review Responsibility Rob Andrew

Sign-Off Newquay Town Council Cornwall Council

Deliverable PLOC1D002j Old Bus Station Site

Purpose To develop short / medium / long term response to the Old Bus Station Site

Key Elements

To improve the visual appearance of this site, research potential for other more suitable temporary uses for the site and progress the pre-application discussions for the revised re-development scheme. Continue to monitor the site and discuss with TC/Hoarding Co./Owners the need to obtain further funding for the continued hoarding of the site. Explore current position regarding the sale of the site for development

Derivation Public and businesses reaction to Fair Summer 2010. Resources/Budgets Planning & Regeneration / Economic Development / Site Owner Due Date March 2012 Status Amber

Responsibility Chris Cooper-Young / Jon James / Dave Chadwick Member link Geoff Brown Review Responsibility David Edmondson / Phil Mason Sign-Off Tom Flanagan Deliverable PLOC1D002k My a’th kar Newquay (MAKN)

Purpose COMPLETE – September 2011

03 – Communications and Marketing Deliverable PLOC1D003a Newquay Safe awareness campaign

Purpose

To develop and deliver the Go out – Be safe awareness campaign in Newquay for 2012 and beyond to encourage people to be socially responsible and drink sensibly. (In particular using positive messages in targeted locations locally, national media and partner channels applying national research on alcohol related unsociable behaviour where appropriate).

Key Elements

Develop and deliver the existing Newquay Safe Go out – Be safe summer season awareness campaign. Regular updates for all key stakeholders and partners. Promote message nationally and locally to visitors to Newquay from outside and within Cornwall. Make good use of local and national media to deliver the safety message to young visitors and their parents. Target locations where the young visitors stay. Make good use of a full range of methods of communication, including - where possible - social media, SMS texts, websites and blogs. Link with key national agencies including Drinkaware.

Derivation

Make good use of local and national research, evidence and case studies – using targeted relevant aged focus groups where appropriate for consultation: • Drinkaware research. • Youth Forum. • Social media networks including Facebook and twitter. • NewSTART Action Group and PR Forum.

• Resident associations.

Resources/Budgets

Resources required: Partnership support to reinforce message on local trade/business websites and marketing material using the Go out - Be safe message artwork. Budget needs to allow for: Production of Be responsible – Be safe marketing materials including posters, cards, blog and website. Other potential budget implications include the purchase or hire as appropriate of digital Bluetooth and promotional equipment to beam message. Potential paid for advertising – nationally. Potential paid for advertising – locally at transport arrival points in Newquay, on radio and in press/magazines.

Due Date

COMPLETE original LOST campaign delivered in 2009, COMPLETE Go out Be safe campaign developed and delivered in 2010. COMPLETE Go out Be safe campaign delivered in 2011. Develop Go out Be safe campaign for May 2012 and onward.

Status Green – Feedback leading towards timed and location sensitive campaign, relayed through clubs/bars and campsites where young people and stag/hen parties stay.

Responsibility Beverly Hill / Steve Kessell / Guy Thomas

Member link Geoff Brown / Pat Lambshead / John Fitter

Review Responsibility Des Tidbury / Rob Andrew

Sign-Off Newquay Safe Steering Group

Deliverable PLOC1D003b Tourism marketing message for Newquay

Purpose The delivery of a marketing activity plan and subsequent wide ranging marketing campaign to incorporate website, on and offline tactical PR, partnership work and events.

Key Elements

The integrated marketing plan for internal and external tourism marketing of Newquay is work in progress however to inform this the following have been completed VisitNewquay customer profile research completed and distributed and attached BID branding day supported and attended - initial report out for consultation and attached. Digital Destination Guide production underway publication January 500,000 distribution. www.visitnewquay.org reinvigorated with new content and some function upgrades - hits up 23% on same time last year Website advertising opportunities re priced and offered to trade again. Updated website structure investigated for new destination website scheduled launch April 2012. Twitterers following VisitNewquay 2,602 up 300 from September 2011 Work underway with integration of BID businesses (discounted prices and enhanced entries), Positive support for membership from all sectors.

Derivation Existing campaigns

Resources/Budgets £30k annual funding required for delivery from a number of existing sources

Due Date COMPLETE and ongoing with overarching trade membership programme for the resort complete and joint projects with BID.

Status Amber – new structure being developed and implemented

Responsibility Steve Kessell / Tourism Newquay committee / Eve Woolridge

Member link Geoff Brown / Pat Lambshead

Review Responsibility Penny Woodman and Tourism Newquay Committee

Sign-Off Penny Woodman

Deliverable PLOC1D003c Coordinate promotion of the Newquay Safe project using

communication plan and media strategy

Purpose

To manage and coordinate the promotion of the Newquay Safe partnership, project and working elements through the updated communication plan and media strategy. To develop and continue to improve public confidence in the Newquay Safe partnership and partners.

Key Elements Make full use of the communication plan and supporting media strategies to improve understanding and involvement of Newquay

Safe partnership and the groups’ activities. Develop and implement an on-going media campaign for 2012. Ensure key messages are current with project developments. Ensure partners are aware of the plan, strategy and key messages. Proactively promote key messages whenever possible. Provide timely updates on partnership initiatives and activities to the press, media and stakeholders. Identify local and national opportunities to keep the partnership and project profile high and react to promotional opportunities as they appear, including national award schemes. Improve existing and seek new opportunities for national recognition for the partnership and projects. Engage with stakeholders to ensure we are listening to our communities and that they are kept informed and involved in developments as appropriate. Provide appropriate and timely information to the press and media, partners and stake holders to diffuse potentially negative public and media reaction. Ensure statements, comments and news releases are prepared and issued appropriately in a timely way. Ensure spokespeople are briefed and prepared for interviews. Use design, promotion and marketing as relevant to support other projects. Continue to develop and keep up to date the Newquay Safe web pages www.cornwall.gov.uk/newquaysafe with partnership and project developments.

Derivation

Existing plan and strategy National award schemes Newquay Safe Co-ordination and Steering group meetings and updates. Partner engagement. Stakeholder engagement. Surveys as appropriate.

Budgets/Resources Existing resources

Due Date

COMPLETE September 2009, COMPLETE September 2010 COMPLETE September 2011 Ongoing into 2012

Status Green

Responsibility Beverly Hill / Guy Thomas / Emma Corlett / Becky Head ? Tamsin Thomas

Member link Geoff Brown / John Fitter

Review Responsibility Rob Andrew / Julie Whitmarsh

Sign-Off Des Tidbury / Chris Boarland

Deliverable PLOC1D003d Targeted national school campaign on coast safety and safety of young people

Purpose To deliver a targeted campaign to key schools on beach safety, social responsibility, create awareness of the ‘follow you home’ scheme, as well as positive Newquay messages.

Key Elements

Identify target schools via market research. Incorporate a programme of visits targeting post GCSE groups in identified home county and midland areas with key safety messages and literature. Build strong links to safeguarding children agenda and RNLI national beach safety campaign.

Derivation Existing activity and plans. National guidance

Budgets/Resources £5k for 10 week programme partly funded by Newquay Town Council Cornwall Council

Due Date

COMPLETE – programme extended due to popularity and seen as national best practise with wide media coverage. Coast Safe leaflet published and delivered to Berkshire Schools. COMPLETE – programme attracted sponsorship to produce 1,000 training packs with teaching kit, film and leaflet and further sponsorship to deliver the training presentation to all secondary schools in Cornwall. Training pack available online at www.cornwall.gov.uk/newquaysafe. Ongoing into 2012 - Continue to develop the training pack for schools in key areas where school age visitors are known to live.

Status Green

Responsibility Beverly Hill / Geoff Brown / Jo Osborne / Sam Colborne / Newquay Town Council / St Austell Brewery / Duchy Health

Member link Geoff Brown

Review Responsibility Rob Andrew

Sign-Off Paul Masters

Deliverable PLOC1D003e Media strategy for the Newquay Safe project

Purpose To develop a media strategy for Newquay Safe project and promote partnership working.

Key Elements

Identify key messages. Identify trained spokes person(s) for specific elements. Identify and react to opportunities. Identify local/ national opportunities to promote the key message and the partnership and seek national recognition.

Derivation Existing plans National award schemes

Budgets/Resources Existing resources

Due Date

COMPLETE September 2009. COMPLETE September 2010 - Developed with additional media strategy plans for (1) serious/fatal incident this summer and (2) serious incident involving Forces personnel based at RAF St Mawgan.. COMPLETE September 2011 – Media strategy developed with key messages for priority issues: parents, proxy buyers and under 25s using fake ID.

Ongoing into 2012 – Develop specific key messages for parents of unaccompanied children around alcohol and safety. Reinforce key marketing messages around Newquay’s identity and status as a unique location locally in Cornwall and nationally in the UK.

Status Green

Responsibility Beverly Hill / Guy Thomas / Emma Corlett / Becky Head

Member link Geoff Brown / John Fitter

Review Responsibility Rob Andrew / Julie Whitmarsh

Sign-Off Paul Masters / Chris Boarland

Deliverable PLOC1D003f Purple Flag

Purpose To investigate the Purple Flag Scheme for Newquay

Key Elements

To ascertain the suitability of Newquay Safe and the various sub elements that make up the initiative to be considered under the ATCM Purple Flag Scheme for the management of the night time economy. Report to Newquay Safe Steering Group on initiative Sep 2011 If appropriate and agreed submit bid for consideration in

Derivation National guidance

Resources/Budgets £1,500 current application fee with £500 ”light touch” follow up inspection

Due Date ON HOLD

Status Green

Responsibility Guy Thomas

Member link Geoff Brown

Review Responsibility Guy Thomas

Sign-Off Tom Flanagan / Paul Masters

Deliverable PLOC1D003g Co-ordinate promotion of Newquay Safe project

Purpose

Ensure the press and media and relevant groups of stakeholders are aware of the Newquay Safe Partnership and our work through a co-ordinated approach to proactive promotion and to improve public confidence in the Newquay Safe partnership and partners.

Key Elements

To make full use of the communication plan and supporting media strategies to improve understanding and involvement of Newquay Safe partnership and the groups’ activities. Promote proactive positive messages whenever possible. Provide timely updates on our initiatives and activities to the press and media and stake holders. Engage with stakeholders to ensure we are listening to our communities. Ensure key stakeholders and spokespeople are all kept informed and involved of developments as appropriate. Ensure Partnership key messages are proactively promoted. Make good use of a range of available communication channels

including news releases, the internet, social media sites, general newsletters, partnership updates and meetings, to raise the profile of the Partnership and our work whenever possible Ensure all appropriate partners are fully briefed to reduce the risk of inappropriate, ill-informed and unhelpful comments. Ensure key events and actions are promoted. Develop and implement an on-going media campaign. Provide appropriate and timely information to the press and media, partners and stake holders to diffuse potentially negative public and media reaction. Produce and deliver appropriate statements, comments and news releases. Prepare and brief spokespeople for interviews. Develop and keep up to date Newquay Safe web pages. Support other projects with design, promotion, marketing expertise and advise as appropriate.

Derivation

Newquay Safe Co-ordination and Steering group meetings. Partner engagement. Surveys as appropriate. Intelligence as appropriate.

Budgets/Resources

Resources: Staffing for: media liaison, partner/stakeholder updates, website, surveys, intelligence, marketing and promotion. Design and production of promotional materials.

Due Date COMLETE and ongoing

Status Green

Responsibility Beverly Hill / Guy Thomas / Becky Head / Emma Corlett

Member link Geoff Brown

Review Responsibility Paul Masters / Rob Andrew

Sign-Off Newquay Safe Steering Group

Deliverable PLOC1D003i Roll out of Newquay Safe methodology to other areas in Cornwall via Community Safety and Localism structures

Purpose Spread the method of working to other areas to tackle local issues

Key Elements Project Structure and method of working

Derivation Newquay Safe Project

Budgets/Resources Within existing budgets

Due Date COMPLETE - May 2010 and ongoing to include Looe, Bodmin, Truro and Camborne as of October 2011.

Status Green –

Responsibility Julie Whitmarsh / Jerry Mitchell

Member link Lance Kennedy

Review Responsibility Julie Whitmarsh

Sign-Off Des Tidbury

04 – Operational Community Safety Projects

Deliverable PLOC1D004a Operation Exodus

Purpose

Deliver operational town management and policing projects to manage the impact on the town centre during the Exodus period in July 2012. Engage with the private sector to ensure a programme of events and offers are available which will help manage the influx of under-18s

Key Elements

Identify Key dates for 2012 Identify Funding Private Sector to deliver the trade aspects and public sector to deliver enforcement and responsive elements. Marketing Staffing and training Wider involvement of licensed premises Involving the daytime trade

Derivation Resource staff from night Marshalls, Street Pastor schemes

Resources/Budgets Approx £5K to run for 2 weeks

Due Date June/ July 2012

Status Amber - planning underway for 2012

Responsibility Guy Thomas / Ian Drummond-Smith / Eve Woolridge

Member link John Fitter

Review Responsibility Guy Thomas

Sign-Off Chris Boarland

Deliverable PLOC1D004b Streetsafe Portacabin

Purpose To deliver the ‘Streetsafe’ project for the months of June - August 2012 and future years

Key Elements

Provision of Portacabin Staffing of key elements (police/ volunteers/ ambulance) Weekend operation of unit Targeting and support of vulnerable/ intoxicated individuals and after care as required

Derivation Continuation of existing project

Resources/Budgets Evaluation of funds will be completed by December 2011

Due Date Meetings for 2012 commissioning commenced November 2011 to be in place by May 2012. Joint training planned for Spring 2012.

Status Green

Responsibility Jerry Mitchell / Sara Roberts / Andy Curtis

Member Link John Fitter / Lyndon Harrison

Review Responsibility Jerry Mitchell

Sign-Off Ian Drummond-Smith

Deliverable PLOC1D004c Street Marshalls

Purpose Provide a formal presence in residential areas close to Town Centre to control issues of ASB. Also identify any key times within the town centre when Marshalls are required

Key Elements

Identify and cost operational options Secure funding Agree contract details with suppliers Provide training where required

Derivation Continuation of former project

Resources/Budgets Possible funding source identified and bid submitted

Due Date Planning completion by end May 2012

Status Amber

Responsibility Guy Thomas / Ian Drummond-Smith

Member link John Fitter / Dave Sleeman

Review Responsibility Rob Andrew

Sign-Off Rob Andrew

Deliverable PLOC1D004d Street Pastors

Purpose To increase safety in Newquay NTE and town centre

Key Elements

Volunteers co-ordinated by local Churches Patrols timetabled to coincide with peak NTE periods Working alongside Emergency Services, Licensing, CCTV and Trade outlets Assisting individuals in a vulnerable state Intervening early to prevent alcohol related offences being committed Intervening early prevent incidents escalating

Derivation Ascension Trust protocols, guidance and training

Budgets/Resources

Sourced by local SP Co-ordinator and Committee Alcohol Strategy Co-ordinator to inform of any relevant local, regional and national funding streams as announced

Due Date COMPLETE - June 2010 and ongoing

Status Green – embedded and working well

Responsibility Jez Bayes / Ian Drummond-Smith to liaise with local SP co-ordinator Maria Bunyan

Member Link TBA

Review Responsibility Cornwall Licensing Strategy Group

Sign-Off Local SP Co-ordinator and Committee

Deliverable PLOC1D004e Best Bar None Scheme

Purpose To raise the standards of management in licensed premises by recognising best practice through an accreditation and awards process, as part of a countywide scheme.

Key Elements

Cornwall Licensing Strategy Group and Cornwall CDRP to agree scope of scheme Identify budget and resources from LAA reward funds Cornwall Licensing Strategy Group and Cornwall CDRP to arrange media launch Obtain ‘buy in’ from licensed trade via Cornwall Licensing Strategy Group, a Trade Body Cornwall Licensing Strategy Group to organise an awards ceremony Raise sponsorship funds for year 2 Evaluate Year 1 and set criteria for year 2 awards.

Derivation Adopted best practice

Budgets/Resources Public Health and Protection funds and/or LAA reward funds

Due Date

Commence Sep 2010 COMPLETE Assessors training complete, assessments by end of 2010. Awards ceremony before Easter 2011. Eight entries in 2011 and eight entries for the 2012 awards. Assessments taking place between now and January. Awards event in February 2012

Status Green – launched September 2010

Responsibility Jerry Mitchell / Dave George / Jez Bayes

Member link John Fitter / Lyndon Harrison

Review Responsibility Cornwall Licensing Strategy Group

Sign-Off Paul Masters

Deliverable PLOC1D004f CCTV and evidence gathering

Purpose Provision of CCTV within Newquay with possible enhancements to allow for flexible deployment of monitoring where required

Key Elements

Sourcing and procurement of equipment Investigation into and securing of funding Training of current staff Integration into current monitoring structures

Derivation New innovation to append current main CCTV system

Resources/Budgets To be identified

Due Date TBC

Status Amber

Responsibility Andy Curtis / Jerry Mitchell / Licensing

Member Link John Fitter

Review Responsibility Tamsin Lees

Sign-Off Des Tidbury

Deliverable PLOC1D004g Other significant Community Safety Projects

1. Alcohol test strips 2. Cocaine detection equipment 3. Metal detection wands

4. Anti drink spiking 5. Follow you Home 6. Alcohol screening boxes 7. ID scan machines (new for 2012)

Purpose Generic intervention activities that will support the policing of Newquay ENTE areas for deployment as required

Key Elements Provision of hardware and support items Deployment of items as required

Derivation Previous best practice in this and other areas

Resources/Budgets Under review as part of ongoing support to LPA’s

Due Date Ongoing

Status Green - Supplies of replacement equipment for 2012 will be established by January 2012 and these will be available for next summer period

Responsibility Jerry Mitchell / Ian Drummond-Smith

Member link John Fitter / Lyndon Harrison

Review Responsibility Julie Whitmarsh

Sign-Off Chris Boarland

Deliverable PLOC1D004h Partnership with Drinkaware

Due Date Planning Jan 2010 COMPLETE Delivery July 2010 COMPLETE

Deliverable PLOC1D004i Community Alcohol Partnership

Purpose Investigate a Community Alcohol Partnership for Newquay

Key Elements Tackle alcohol related crime and, in particular, to develop an action plan to reduce sales of alcohol to minors and combat associated anti-social behaviour.

Derivation Pioneered by the Retail of Alcohol Standards Group. Launched in St Neot’s, Cambridgeshire and then further roll out in other areas including North Yorkshire, Reading, Kent and the Isle of Wight.

Resources/Budgets TBA

Due Date September 2011

Status On hold

Responsibility Guy Thomas / Trading Standards

Member Link TBA

Review Responsibility Rob Andrew / Stuart Benson

Sign-Off Paul Masters

Deliverable PLOC1D004j ‘Looking Back’ Road Safety Campaign

Purpose COMPLETE

Deliverable PLOC1D004k Co-ordination of summer policing arrangements

Purpose To achieve suitable resource levels to deliver policing objectives

Key Elements

Additional police resources to provide visible policing that offers public reassurance Identification of a lead local officer to manage the agreed plan Operations Brunel Touchdown and Longboard to be re-established as planned events. Will require suitably trained officers and partnership agreements with BTP and train operators Follow you home scheme to be reviewed and implemented again Briefing system to be improved to join-up the communication gaps

Derivation Amalgamation of existing projects

Resources/Budgets From within existing budgets/ staff resources Additional resources for key projects will need to be identified

Due Date Ongoing

Status Amber – Planning underway for 2012. Concern that Olympics may drain force resources

Responsibility Ian Drummond-Smith

Member Link Geoff Brown

Review Responsibility Chris Boarland / Des Tidbury

Sign-Off Newquay Safe Strategic Group

Deliverable PLOC1D004l Glass Attacks Project Purpose Reduce serious injury in Newquay as a result of glass attacks

Key Elements

Police & Licensing to monitor all glass attacks in the town centre. All LPs to be encouraged to only use polycarbonate or tempered glass. LPs who have two or more glassings in any twelve month period to be considered for review, to enforce use of polycarbonate or tempered glass. Officers on patrol to be encouraged to pick up and bin glass.

Derivation Adaption of successful project in Cardiff.

Resources/Budgets Police staff. No financial budget required.

Due Date April 2013

Status Amber – 2 premises now glass free. Other licensing hearings pending

Responsibility Ian Drummond-Smith

Member Link Joanna Kenny

Review Responsibility Julie Whitmarsh

Sign-Off Chris Boarland

Deliverable PLOC1D004m Co-ordinating planning for major events

Purpose

Key Elements

Derivation

Resources/Budgets

Due Date

Status

Responsibility Jock Stead / Chris Cooper Young / Steve Bayley / Dave Chadwick Ian Drummond-Smith

Member Link

Review Responsibility

Sign-Off

Deliverable PLOC1D004n Street drinkers

Purpose Reduce serious ASB caused by and deaths of street drinkers in Newquay

Key Elements

Homeless persons in Newquay and street drinkers are particularly vulnerable and several have recently died of drug overdoses. In addition to the human tragedy, this reflects poorly on the town. In addition, street drinkers can often be found in the town centre, drunk or drinking at all times of day.

Derivation Newquay Safe Evaluation day – from the public Resources/Budgets No financial budget required. Due Date April 2013 Status Amber

Responsibility Ian Drummond-Smith / Jerry Mitchell / Guy Thomas

Member Link Joanna Kenny Review Responsibility Julie Whitmarsh Sign-Off Chris Boarland Deliverable PLOC1D004o Co-ordinating Campsite safety

Purpose To co-ordinate youth safety and safeguarding issues pertaining to alcohol & drugs (and access to) plus general campsite safety about carbon monoxide poisoning and general camp safety

Key Elements

Identify key campsites - especially those who take under-18s Joint work with the existing Safeguarding in Budget Accommodation Team Work with Youth Services and deliver peer to peer engagement on the campsites and to identify any issues of Safety/safeguarding Work with Fire Service to deliver campaign highlighting the dangers of carbon monoxide poisoning form BBQs/heaters Research industry quality standards/criteria and locally assess compliance

Derivation National guidelines re Child Protection, existing County Policy re safeguarding children, Fire Safety Regulations and industry criteria

Resources/Budgets To be identified

Due Date May/June 2012

Status Amber

Responsibility Guy Thomas / Michelle Bennett / Stewart Whitworth / Karen Dale / Julie Flower

Member Link Lance Kennedy

Review Responsibility Rob Andrew / Stuart Benson

Sign-Off Des Tidbury

Deliverable PLOC1D004p Property Crime – Newquay Purpose Reduce serious property crime Newquay including shoplifting

Key Elements Robbery, burglary and theft are on the increase in Newquay and in other areas

Derivation Newquay Safe Evaluation day – from the public. From crime statitistics.

Resources/Budgets No financial budget required.

Due Date April 2013

Status Green

Responsibility Ian Drummond-Smith / Jerry Mitchell / Guy Thomas

Member Link Joanna Kenny

Review Responsibility Julie Whitmarsh

Sign-Off Chris Boarland

05 – Environment – SECTION NOW COMPLETE / RENUMBERED

Deliverable PLOC1D005a Cliff Fences

Due Date COMPLETE March 2009

Deliverable PLOC1D005b Public convenience provision in Newquay following

strategic CC review

Purpose

Pub and club closing times Pilot project initially to December 2009 Drugs deaths Service delivery after Serco contract complete

Key Elements Public safety

Derivation Within existing resources

Resources/Budgets

Public convenience strategy approved by Cornwall Council Outcome of Member working Group Pilot of 24/7 opening of toilets will be reviewed over the next few months

Due Date April 2012

Status Red

Responsibility Jon James / Guy Thomas / Andrew Curtis Jock Stead / Steve Bayley

Member Link Geoff Brown

Review Responsibility Dave Owens

Sign-Off Dave Owens

Deliverable PLOC1D005c Signing – DPPO, Toilets etc

Due Date COMPLETE with ongoing enhancements

Deliverable PLOC1D005d Old Bus Station Site now PLOC1D002j

Purpose To develop short / medium / long term response to the Old Bus Station Site

Deliverable PLOC1D005e My a’th kar Newquay now PLOC1D002i

Purpose To design and deliver a programme of public art and associated activity in Newquay to improve the visual aspect of derelict sites and other buildings

Deliverable PLOC1D005f Public Realm management

Purpose To review existing arrangement for management of public ream in

Newquay including Killacourt, Piazza, Old Bus Station Site and other areas

Key Elements

Street furniture Piazza Public conveniences Service delivery after Serco contract complete Link to Neighbourhood Agreement

Derivation Public safety

Resources/Budgets Within allocated budget

Due Date Civic realm will form part of an ongoing asset review and condition survey. Asset condition survey will commence in April 2012

Status Amber

Responsibility Jon James / Steve Bayley / Andy Curtis / Eve Woolridge / David Chadwick / Guy Thoams

Member Link Geoff Brown

Review Responsibility Dave Owens

Sign-Off Dave Owens

06 – Regulatory: Enforcement/ Licensing Deliverable PLOC1D006a ID scheme and other controls

Purpose Provide a common standard of ID

Key Elements Agree with licences an acceptable standard of ID Publicity Enforcement

Derivation Existing schemes and Mandatory Conditions under the Licensing Act 2003

Resources/Budgets Finance required for posters

Due Date COMPLETE Nov 2009 and now embedded and working on developing ID scan machines with NALP

Status Green and looking at taking the scheme across Cornwall

Responsibility Ian Drummond-Smith / Beverly Hill / Julie Flower / Lyndon Harrison

Member Link Joanna Kenny

Review Responsibility Ian Drummond-Smith

Sign-Off Julie Whitmarsh (Newquay) Mark Luxton (Cornwall wide)

Deliverable PLOC1D006b Test Purchasing

Purpose To establish programme of test purchase operations.

Key Elements To prevent under age sales of alcohol. To take appropriate enforcement action against illegal sales of alcohol to those under age.

Derivation

Use of existing trading standard officers test purchasing arrangements in conjunction with the Police. Use of good practice guidance & policy (LACORS) Renewed focus on campsites in 2012

Resources/Budgets Test purchasing normally occurs in respect of premises where there are already concerns. If additional testing is required over and above the usual programme then additional funding may be required.

Due Date COMPLETE and ongoing 2011

Status Green

Responsibility Lucy Breakspear / Ian Drummond-Smith / Julie Flower

Member Link Joanna Kenny Review Responsibility Angie McGinn

Sign-Off Stuart Benson

Deliverable PLOC1D006c Licensing member and partner training

Purpose To provide enhanced training to members and partners of the Licensing Act 2003 Committee.

Key Elements Training already provided such as decision making, policy matters

(including cumulative polices) and awareness of the work undertaken & powers of responsible authorities in relation to the night time economy. Additional specialised training from the Home Office was part of this training. Future training will include legislative changes as a result of the Police Reform and Social Responsibility Bill which followed the Home Office consultation on “rebalancing the Licensing Act 2003”. Implications of “Crime and Social Responsibility Act” and proposed changes to TENS

Derivation Training being delivered by Democratic Services and with support from the Licensing Service. Specialised training from the Home Office if available.

Resources/Budgets

It is proposed that training would take place during the working day. Budget will be required to resource the provision of training, travel costs and refreshments as appropriate for members, officers and other persons attending the training sessions.

Due Date COMPLETE February 2010 and on going with planning for 2012

Status Green

Responsibility Julie Flower / Ian Drummond-Smith

Member Link Joanna Kenny

Review Responsibility Mark Luxton

Sign-Off Mark Luxton & Jacquie Rapier

Deliverable PLOC1D006d Links planning enforcement / Licensing

Due Date COMPLETE and ongoing

Deliverable PLOC1D006e Safeguarding in Surf Lodges and general Budget Accommodation and at Major Events

Purpose

To regulate the non-accredited budget accommodation sector, plus campsites and privately rented accommodation. Inspect them re fire safety, safeguarding, planning, licencing and environmental health and educate them re Duty of Care for under 18 yr old guests (especially unaccompanied). Also to focus on safeguarding at major Events in Newquay

Key Elements

Protection of Children Fire Safety License compliance Health & Safety Education about safe drinking Code of Conduct Strengthen the new Association of Surf Lodges Events

Derivation National guidelines re Child Protection, existing County Policy re safeguarding children, Fire Safety Regulations

Resources/Budgets Officer Time. Possible promotional campaign. Budget to be identified

Due Date Ongoing engagement with the trade Multi-agency visits

Status Green

Responsibility Guy Thomas / Karen Dale / Stuart Whitworth / Kevin Brader / Julie Flower / Ian Drummond-Smith / Dave Edmondson / Eve Woolridge

Member Link Joanna Kenny

Review Responsibility Julie Whitmarsh

Sign-Off Local Safe Guarding Children Board

Deliverable PLOC1D006f Regulated Flyers / Street Advertising / Drinks Promotions

Purpose To review established policy & procedures for dealing with applications for flyer licensing / street advertising / drinks promotions.

Key Elements

Review existing processes and identify if needs to be continued or introduce complete ban on touting. Corporate “buy in” and ensure clear lines of responsibility, processing and prosecution routes Identify the appropriate officers who will have authority to process applications and request delegated authority for them to do so in the light of restructure at Cornwall Council Identify the appropriate Committee which will hear applications that are subject to objections. Produce clear guidance notes for summer policing teams

Derivation

Policy will need to take into account the provisions of the legislation. Officers dealing with applications need to be confirmed– maybe within the Council’s constitution already. Current Licenses due for renewal in April 2012

Resources/Budges Current application fee of £150 which should fund cost of dealing with the applications/ enforcement– will need to be reviewed.

Due Date Policy to be confirmed and management process in place by April 2012

Status Red

Responsibility Jon James / Stuart Benson / Simon Mansell / Ian Drummond-Smith / Guy Thomas

Member Link Joanna Kenny

Review Responsibility Dave Owens

Sign-Off Dave Owens

Deliverable PLOC1D006g Advertising Licensing Applications

Due Date COMPLETE November 2009

Deliverable PLOC1D006h Policy for Organised Bar Crawls

Due Date COMPLETE January 2011

Deliverable PLOC1D006i Proxy Buying

Purpose Deliver engagement, information and enforcement to tackle the issue of Proxy Buying.

Key Elements

Youth Services to deliver youth engagement and targeted campaign with campsites and accommodation providers. Licensing to engage Off Sales Trade for awareness issues. Media/PR campaign highlighting the issues and offences of proxy buying. Enforcement and potential prosecution (Police). Crime stoppers (already support the Scottish campaign) to be key contact. Set up an information trailer campaign to be used across Newquay and other areas.

Derivation Adapt the Scottish campaign instigated by Diageo and Crime Stoppers.

Resources/Budgets Support from Diageo to cover PR campaign and information services

Member Link Lance Kennedy?

Due Date May 2012

Status Green

Responsibility Guy Thomas / Michelle Bennett / Julie Flower / Ian Drummond-Smith / Beverly Hill

Review Responsibility Stuart Benson

Sign-Off Allan Hampshire

1.4 Method Approach The project will be overseen by the Strategic Group comprising of the Chief Executive and Directors from Cornwall Council and Cornwall BCU Commander from Devon and Cornwall Constabulary. The project will have a Steering Group comprising local representatives including elected officials, residents associations, community groups, business sector and senior managers from statutory agencies. Day to day development and delivery of the project will rest with the Co-ordination Group comprising multi- agency representatives calling on expertise and assistance from members of the wider Newquay Reference Group and parent bodies as and when required and reporting to parent bodies as and when required. The project will be jointly managed by Rob Andrew (Cornwall Council) and Julie Whitmarsh (Devon and Cornwall Police) using appropriate agreed existing organisational project management techniques. Cornwall Council will act as accountable body for NewquaySafe. As such in the event of any dispute that cannot be resolved by the Strategic Group the constitution of Cornwall Council and its policies, procedures and processes,

including it’s dispute resolution procedure will override all other partners policies, procedures and processes.

1.5 Assumptions Input any known assumptions that the project is based on:

• Existing service/operational budgets and staffing levels are maintained at or near existing levels

• Existing legislation remains unchanged

1.6 Scope, Exclusion & Constraints (of real significance) Input what is included and excluded in the project and constraints on the project e.g. financial, people and conditions imposed.

• Project will be developed within the scope of existing legislation but will look to influence local, regional and national policy

1.7 Interfaces and Dependencies Input Interfaces with other projects, dependencies of real significance.

• Development of countywide Alcohol Strategy

• Development of Community Plan for Newquay

• Development of Community Network Programme for Newquay and St Columb Community Network

• Development of new policies / procedures for Cornwall Council e.g. Project

Management, budget setting, Equality Impact Assessments 1.8 Project Organisation and People Resources

Input people resources into table below: Position Role Name

Strategic Group Setting key strategy

Kevin Lavery / Paul Masters / Chris Boarland / Tom Flanagan / Lance Kennedy CC

Steering Group Overseeing Project

Cornwall Councillors Newquay Town Councillors Residents Representatives Senior managers – Cornwall Council/ Police/ Health

Private/business sector Representatives

Co-ordination Group Delivery key elements Senior managers – Cornwall Council/ Police/ Health

Reference Group Supporting delivery

Senior managers / technical experts – Cornwall Council / Police/ Health/ other key stakeholders

Project managers Managing Project Rob Andrew/ Julie Whitmarsh

Support Officer Administrative support Sally Sanders

Partners Supporting Project Home Office Drinkaware WSTA

2. Project Plan

2.1 High Level Description This Project Plan is reviewed quarterly.

2.2 Plan The latest project plan is stored within Chief Executives office shared directory.

2.3 Project Milestones Milestone Due Date

1 Project Management Structures established

October 2009

2 Long term Vision for Newquay

Autumn 2010

3 Business Improvement District in place

September 2010

4 Safeguarding Children policy and processes in place

May2009

5 Tourism marketing Message

November 2009

6 School safety Campaign

May 2010

7 Operation Exodus

July 2010

8 Cliff Fencing

November 2009

9 ID scheme

November 2009

10 Licensing Training

February 2010

11 Surf Lodges / Budget accommodation

April 2010

12 Flyering policy in place

January 2010

13 Planning Enforcement policy in place

December 2009

14 Develop Neighbourhood Pathfinder

November 2010

3. Project Controls

3.1 Monitoring and Reporting The project plan will form the basis of the monitoring process and will be considered by the Co-ordination groups on a monthly basis. Key issues will be escalated as appropriate to partner organisations.

3.2 Risks and Issues Log Risks and Issues will be recorded in the Risks and Issues Log and managed by the Project Manager.

3.3 Equality Impact Assessment The Project Managers have undertaken an Equality Impact Assess the project, and will undertake separate Equality Impact Assessments for projects within the work programmes as appropriate.

4. Communication Plan Please see the separate communications plan provided.

Appendix A Completed Projects (as of 110111)

Deliverable PLOC1D002e Co-ordinated economic activity in Newquay

Purpose To co-ordinate and evaluate key economic activity in Newquay and keep key stakeholders involved and informed.

Key Elements

The Priorities for the Economic Development Service in the Newquay area are to drive forward/ lead: Continued delivery of priority projects contained within the Newquay Action Framework, the physical regeneration strategy for the town which was adopted by the former Restormel Borough Council in 2004 (including Manor/ Mount Wise retail/ Leisure/ Residential scheme, regeneration of Towan Promenade area, development of former Bus Station site, possible expansion of Trenance Leisure Park, regeneration of Newquay Railway Station. Delivery of projects as included within the Newquay & St Columb Major Strategic Investment Framework (ERDF Priority 4) – projects include the development of a significant amount of new workspace and a Park & Ride service. Supporting the Newquay Cornwall Airport team in its delivery of the Airport Master plan. Regular update to stakeholders – members, partners, Town Council. Working with various partners in relation to worklessness and skills development.

Derivation

Existing economic Plans, particularly the Newquay Action Framework Newquay Strategic Investment Framework (ERDF Priority 4 Convergence Programme) Newquay Cornwall Airport Master plan Various economic strategies and master plans.

Resources/Budgets

Activity is the responsibility of, and being led by, the Economic Development Service and is included in their work plan. Newquay Airport Team responsible for the Airport master plan. SIF team responsible for leading on ERDF Priority 4 projects.

Due Date Ongoing

Status Green – Process in place for local engagement. Exclusivity agreement with the developer of the Towan Promenade Scheme (estimated project value £20 million) for signing.

Responsibility

Stephen Vinson / SIF Team / Cornwall Development Company/ Newquay Cornwall Airport Team / Private Sector / Dave Chadwick / Guy Thomas ESF Convergence, Jobcentre Plus, Business Link, Further Education & Higher Education providers, Training providers.

Member link Patrick Lambshead

Review Responsibility Tom Flanagan / Len Smith

Sign-Off Tom Flanagan / Carolyn Rule (Economic Development Cabinet Member)

Deliverable PLOC1D002k My a’th kar Newquay (MAKN)

Purpose To design and deliver a programme of public art and associated activity in Newquay to improve the visual aspect of derelict sites and other buildings

Key Elements

The key aims are to: • Engage and work with local people and a professional lead artist

to transform some of the areas of Newquay which are derelict or could benefit from a highly visual scheme of this nature.

• To deliver a project which is of a high quality artistic standard ( by employing an appropriate selection process incorporating track record and quality criteria for the lead artist )

• To run a successful campaign with young people and intergenerational groups from Newquay to make positive changes to public perceptions of the town, counteract its poor image and build community spirit

• To deliver a sustainable social enterprise that creates long term opportunities for local people that perpetuate the benefits of this project

The initial part of the campaign will involve creative visual interventions - placing strong visual messages onto the hoardings that can be erected at various unfinished/ in progress building or development sites.

The Real Ideas Organisation (RIO) and Excess Energy Communications have been appointed to project manage this initiative. The campaign will involve creative visual interventions in the town, including large scale displays on a minimum of up to 4 key sites identified by the Safe Newquay partnership. The project will work with a variety young people of different ages and stages – Primary School, Secondary School, young unemployed and other young Newquay residents. The project will have greater resonance because we will be working across all these age groups. .

Derivation

Newquay Safe Co-ordination and Steering group meetings and updates. Partner engagement.

Budgets/Resources Feast funding (Cornwall Council / Arts Council), Newquay Safe, Newquay Learning Partnership, existing staff resource

Due Date

Burger King Mural Dec 2010 Police Station Mural Jan 2011 Blue Reef Textile Wrap Jan 2011 1 hoarding site to be identified

Status Green

Responsibility David Chadwick / Sarah Pym (RIO) / Rhona Gardner ( Excess Energy Communications)

Member link Geoff Brown Review Responsibility Rob Andrew Sign-Off Newquay Safe Steering Group

Deliverable PLOC1D003d Targeted national school campaign on coast safety

Purpose To deliver a targeted campaign to key schools on beach safety, social responsibility, create awareness of the ‘follow you home’ scheme, as well as positive Newquay messages.

Key Elements

Identify target schools via market research. Incorporate a programme of visits targeting post GCSE groups in identified home county and midland areas with key safety messages and literature. Build strong links to safeguarding children agenda and RNLI national beach safety campaign.

Derivation Existing activity and plans. National guidance

Budgets/Resources £5k for 10 week programme partly funded by Newquay Town Council Cornwall Council

Due Date COMPLETE May 2010.

Status Green – programme extended due to popularity and seen as national best practise with wide media coverage. Coast Safe leaflet published and delivered to Berkshire Schools. Training pack being developed.

Responsibility Rob Andrew / Geoff Brown / Newquay Town Council / Beverly Hill

Member link Geoff Brown

Review Responsibility Rob Andrew

Sign-Off Paul Masters

Deliverable PLOC1D004h Partnership with Drinkaware

Purpose Develop long term Partnership with Drinkaware to tackle local issues and help influence and develop national policy

Key Elements Positive activity / presence for Summer 2010 National Campaign Key local messages

Derivation Existing Plans

Resources/Budgets Direct from Drinkaware

Due Date Planning Jan 2010 COMPLETE Delivery July 2010 COMPLETE

Status Green

Responsibility Rob Andrew / Guy Thomas / Beverly Hill

Member Link Lance Kennedy

Review Responsibility Rob Andrew

Sign-Off Paul Masters

Deliverable PLOC1D004j ‘Looking Back’ Road Safety Campaign

Purpose Newquay has more than 1.5 times the county average for Road Traffic Collisions. The majority of these are on specific roads leading to

campsites located outside of walking distance of the local town attractions. We shall target these campsites with posters designed and provided by the police and flyers to be issued by the campsites on registration explaining the risks of driving under the influence of drink/drugs. This will be reinforced by weekly visits from operational crew to deliver a road safety message. Prior to the initiative representatives from the partners will be invited to the fire station for a road safety presentation evening to highlight and gain support and buy-in for the forthcoming initiative.

Key Elements - To reduce the number of accidents and injuries resulting from Road Traffic Collisions - To encourage visitors to use public and taxi transport

Derivation Partnership formed with Cornwall Fire & Rescue Service, D&C Police, CIOSPCT, Road Safety, Campsites, Local Transport companies

Resources/Budgets

- Project Launch facilitated by Sarah Kind & WM Tim Cocks, light refreshments provided. - 1000 Flyers printed for distribution at targeted camp sites. - Bespoke evaluation form created - Weekly visit to campsites by on duty operational crews (no additional costs)

Due Date Initiative launched Wednesday 30th June 2010 End date: 30th September 2010

Status Green

Responsibility Steve Wilkinson / John Castleden

Member Link Lance Kennedy

Review Responsibility Sacha Wheatman (due 8th December 2010)

Sign-Off Des Tidbury

Deliverable PLOC1D005a Cliff Fences

Purpose Enhance Safety of Cliff Areas

Key Elements Renewal of old fencing on Barrowfields Increase protection in certain areas

Derivation Public safety

Resources/Budgets £24k from Environment budget

Due Date COMPLETE March 2009

Status Green

Responsibility Ian Steed / Tim Bird / Mike Eastwood

Member link Geoff Brown

Review Responsibility Environment KSI Open Spaces Group

Sign-Off Mike East

Deliverable PLOC1D005b Public Conveniences/ Pissoirs

Purpose Review public convenience provision in Newquay

Key Elements Pub and club closing times

Pilot project initially to December 2009

Derivation Public safety

Resources/Budgets Within existing resources

Due Date COMPLETE Pilot scheme extended until December 2010

Status Green

Responsibility Jon James / Martin Clemo / Mike Eastwood

Member link Geoff Brown

Review Responsibility Mike East

Sign-Off Mike East

Deliverable PLOC1D005c Signing – DPPO, Toilets etc

Purpose Enhance signing for public safety

Key Elements DPPO signing Public Convenience signing Cliff signing

Derivation Public Safety Environmental Health

Resources/Budgets To be agreed as required

Due Date COMPLETE with ongoing enhancements

Status Green

Responsibility Mike Eastwood / Steve Bayley / Jerry Mitchell / Ian Drummond-Smith

Member link Geoff Brown

Review Responsibility Mike East

Sign-Off Mike East

Deliverable PLOC1D006h Policy for Organised Bar Crawls

Purpose To review the 2010 Code of Conduct and amend as necessary to ensure progress in controlling Bar Crawls continues for 2011

Key Elements

Strict controls on: Hours of operation Area of operation No activity / games in public place No Sexual games at all (on premises or in public space) Agreement from NALP and licenced premises Ability to consider review of premises if allowing unregulated Bar Crawl on site Indentify and engage potential and known Bar Crawl Operators Link with Home Office and ACPO/NHS national work

Derivation Provide guidance and support to NALP to agree a code of conduct and use of best practice.

Resources/Budgets Officers already attend regular meetings with NALP. Enforcement

Officers may need to amend enforcement checks to address any issues relative to bar crawl type activities.

Due Date Ongoing

Status Green

Responsibility Guy Thomas/ Ian Drummond-Smith / Angie McGinn

Member Link Joanna Kenny

Review Responsibility Julie Whitmarsh

Sign Off Paul Masters

Review Responsibility Julie Whitmarsh

Sign Off Chris Boarland / Paul Masters

Deliverable PLOC1D006b Test Purchasing

Purpose To establish programme of test purchase operations.

Key Elements To prevent under age sales of alcohol. To take appropriate enforcement action against illegal sales of alcohol to those under age.

Derivation Use of existing trading standard officers test purchasing arrangements in conjunction with the Police. Use of good practice guidance & policy (LACORS)

Resources/Budgets Test purchasing normally occurs in respect of premises where there are already concerns. If additional testing is required over and above the usual programme then additional funding may be required.

Due Date COMPLETE and ongoing

Status Green

Responsibility Angie McGinn / Ian Drummond-Smith

Member Link Joanna Kenny

Review Responsibility Angie McGinn

Sign-Off Stuart Benson

Deliverable PLOC1D006d Links planning enforcement / Licensing

Purpose To maintain / implement strong links between planning & licensing.

Key Elements

To understand the protocol that planning use to deal with premises that have applied for a licensing authorisation when planning permission has not been given. Ensure that planning know the grounds on which representations may be made where they may have an issue with a premises that has applied for an authorisation. Identify and implement policy to prioritise and deal with discrepancies

Derivation Existing protocols

Resources/Budgets Existing officers responsible for planning enforcement/ reviewing applications made.

Due Date COMPLETE and ongoing

Status Green

Responsibility Angie McGinn / Dave Edmondson

Member Link Joanna Kenny

Review Responsibility Angie McGinn

Sign-Off Tom Flanagan / Mark Luxton

Deliverable PLOC1D006g Advertising Licensing Applications

Purpose To make application information available publically.

Key Elements Identify where the information may be accessed and the level of

information. Give guidance on any restrictions in relation to making representations. Publicise where the information can be found.

Derivation Investigating currently officer capacity within the Licensing Service to implement and maintain system.

Resources/Budgets No additional cost if available electronically.

Due Date COMPLETE November 2009

Status Green

Responsibility Angie McGinn

Member Link Joanna Kenny

Review Responsibility Angie McGinn

Sign-Off Mark Luxton