PROJECT 2: GENERATING USER-TAILORED FLOOR MAPS

Presented by:Jarrett Baugh, Melody Budiono, Georgio Moussan, and Steven Nguyen

CURRENT SYSTEM How to find a library book:

CURRENT SYSTEM How to find a library book:

1) Obtain the book’s location code (ex. “HC430.6”)

CURRENT SYSTEM How to find a library book:

1) Obtain the book’s location code (ex. “HC430.6”)

2) Find the floor that the “H” shelves are on

CURRENT SYSTEM How to find a library book:

1) Obtain the book’s location code (ex. “HC430.6”)

2) Find the floor that the “H” shelves are on3) Find the “HC” shelves on that floor

CURRENT SYSTEM How to find a library book:

1) Obtain the book’s location code (ex. “HC430.6”)

2) Find the floor that the “H” shelves are on3) Find the “HC” shelves on that floor4) Look for the book at “HC430.6”

THE PROBLEM Requires users to be familiar with the library

layout

THE PROBLEM Requires users to be familiar with the library

layout Requires users to search for shelves before the

book, among multiple floors

THE PROBLEM Requires users to be familiar with the library

layout Requires users to search for shelves before the

book, among multiple floors Finding shelf locations and a specific book is not

always quick and easy

PROJECT OVERVIEW Create a new system that will allow users to

find a book with minimal effort and maximum ease How? Who? What?

THE “HOW” Usability Testing

Ask users to find book x with the current system Ask users to find book x with the new system Find out user thought processes (ie “Think out loud”) Take notes Should take about 5 to 10 minutes

Semi-Structured InterviewsUser opinions, ideas, dislikes, likes, etc.Ask new questions when new interests ariseTake notesShould take about 5 to 10 minutes

THE “HOW” Usability Testing

Ask users to find book x with the current system Ask users to find book x with the new system Find out user thought processes (ie “Think out loud”) Take notes Should take about 5 to 10 minutes

Semi-Structured Interviews User opinions, ideas, dislikes, likes, etc. Ask new questions when new interests arise Take notes Should take about 5 to 10 minutes

THE “HOW” Internal Heuristic Evaluation

131 guidelines, etc.

THE “HOW” Internal Heuristic Evaluation

131 guidelines, etc.

Cognitive Walkthrough Walk through tasks – reveal global errors, etc.

SAMPLE INTERVIEW QUESTIONS How long do you typically take to find a

book? How often do you check out books? What do you like about the system? What do you dislike about the system? What would make the system easier to use?

THE “WHO” Anyone that uses the library

Undergrads, Grads, Professors

THE “WHO” Anyone that uses the library

Undergrads, Grads, Professors

Approximately 10 users to interview and analyze using the current system

THE “WHO” Anyone that uses the library

Undergrads, Grads, Professors

Approximately 10 users to interview and analyze using the current system

Approximately 5 to 8 users to interview and analyze using the new system

THE “WHAT” Our goal is to create a system that will:

Inform the user of his/her current location

THE “WHAT” Our goal is to create a system that will:

Inform the user of his/her current location Graphically direct the user to the book’s location

Arrows, landmarks, intuitive graphics

THANKS FOR LISTENING,

QUESTIONS & COMMENTS?