PROGRAMME CATALOGUE 2016-2017 JAPANcontent.zone-secure.net/BNP_training_offers/pdf/Catalogue...

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The bankfor a changing

world

WHERE MINDS MEET

PROGRAMMECATALOGUE2016-2017JAPAN

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LEARNING AND DEVELOPMENT FRAMEWORK There are four pillars on which Learning and Development is built on:

CAPABILITYDrive core capabilities and know-how to accelerate business success and improve the productivity and performance of the talent pool

• People• Sales & Client Management• Product / Technical• Process

INNOVATION / GROWTH

Leverage L&D mechanisms to spur new thinking, innovation and growth in APAC

• Change Management• Innovation/Think-tanks• Transformation

Near Term Long Term

People Outcomes

Business Outcomes

CULTUREShape and align talent with the ONE BANK culture and values of the bank... increase employee commitment to and engagement with the bank

• Compliance & Conduct• New Entrants & One Bank• Diversity & Inclusion

FUTURE READINESSAccelerate key talent progression along the pipeline... enhance the succession slate for key roles across the enterprise

• Graduate Development• APAC Talent Programme• Senior Leadership

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INCUBATORS

INNOVATION / GROWTH

• 6 Thinking Hats

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CAPABILITY

PEOPLE PROCESS

• Negotiation Skills

• Presentation Skills

• Time Management Workshop

• First Time Manager’s Programme

• Managing for Success

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• Lean “Vison Workshop”

• Lean “Mirror Workshop”

• Lean Game + PDCD/Value Stream Mapping

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FUTUREREADINESS

GRADUATE DEVELOPMENT

• Japan Local New Graduates Training

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PEOPLENegotiation SkillsPresentation SkillsTime Management WorkshopFirst Time Manager’s ProgrammeManaging for Success

PROCESS

0607080910

CAPABILITYPEOPLE • SALES CLIENT MANAGEMENT • PRODUCT • PROCESS

Lean “Vison Workshop”Lean “Mirror Workshop”Lean Game + PDCD/Value Stream Mapping

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6 PEOPLENegotiation Skills Negotiation skills are not innate, neither are they dependant on experience. By implementing a systematic, results-oriented process, anyone can enhance his or her powers of negotiation. Based on “win-win” negotiation theory developed at Harvard University, this programme helps you to develop the negotiation skills you need to form amicable relationships with other parties and efficiently reach a business goal. Win-win negotiation is not only effective in dealing with clients and vendors, but also in innumerable situations within the workplace. The objective of this programme is to empower participants with practical bargaining power that results in mutual benefit to both parties.

> PEOPLECAPABILITY

• Understand some common negotiation types and study the essentials of “win-win” negotiation.• Learn how to deal with different negotiation styles.• Become aware of your own negotiation style and understand your strengths and weaknesses.• Develop your own negotiation strategy through independent study and group work.

Learning Objectives

• Introduction• Negotiation Game• What is Win-Win Negotiation?• Process of Win-Win Negotiation• Active Listening• Case Study• Role Play• Dealing with difficult Negotiation

Course Outline

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Japan Catalogue 2016 | Where Minds Meet

Duration1 day

Pre-requistiesNA

Target Audience• Employees who wish to build long-term relationships with both internal and external negotiation parties to effectively achieve business goals. • Course is taught in English and Japanese

Competencies Addressed• Negotiation Skills• Communication Skills• Active Listening

7PEOPLE Presentation Skills The need for effective and convincing presentation skills arises on a regular basis – whether it is selling to external clients, convincing senior management or presenting ideas to your team. If you are to communicate those vital messages effectively, audiences will be expecting presentations that engage them, provide value-added information and insight, and deliver tangible benefits with business impact.

In this programme, participants will get the chance to fine tune their presentation skills, learning what is required for persuasive, sophisticated and high-impact presentations. The programme will also help participants to identify their strengths and areas for improvement so they have clear goals for self-improvement after the workshop.

• Start with the basics – deciding on your key message, structuring the presentation and making professional looking materials. • Identify potential development points in your delivery style – verbal message, speaking with conviction and avoiding garbled or lengthy presentations.• Learn the key elements of body language – such as posture, gestures and positioning during the presentation.• Learn how to deal with effective Q&A sessions and respond calmly and professionally to hostile audiences.• Learn how to control nerves and always be in command.• Establish and develop your own presentation style.• Receive detailed feedback from the instructor and fellow workshop participants on an actual presentation given during the workshop.• Evaluate your strengths and areas for improvement with aid of a video recording.

Learning Objectives

• What is delivery - The 3 V’s• Presentation Design - The 3 S’s• Presentation Dialogue - Q&A Handling• Demonstration

Course Outline

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> PEOPLECAPABILITY


Duration1/2 day

Pre-requistiesPrepare presentation slides

Target Audience• Anyone who wishes to learn how to create and deliver a persuasive, high-impact presentation for both internal and external audiences.• The course is taught in English or Japanese

Competencies Addressed• Ability to summarize• Self-control• Taking initiative• Impact

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Time Management Workshop

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Discover how to eliminate time-wasters and watch your personal productivity soar.

• Identify typical time-wasters and create solutions to overcome them • Set goals and objectives to get things done • Plan your day to accomplish what is important • Understand how technology affects your ability to accomplish your goals • Identify where you are spending time wisely and how you are wasting time • Reorder your activities to make the best use of your time and increase your productivity

Learning Objectives

Course Outline


> PEOPLECAPABILITY

• The Value of Your Time

• Establishing Your Priorities

• The Key to Productive Efficiency

PEOPLEDuration1 day

Pre-requistiesNA

Target Audience• Anyone who would like take control of time and life and get back on track.• The course is taught in English or Japanese

Competencies Addressed• Personal Development• Time Management• Priorotisation

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> PEOPLECAPABILITY

PEOPLEFirst Time Manager’s Programme


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This programme helps employees who are new to management positions to discover their leadership style and empower them with tools to help them with effective performance management.

• Understand leadership style and how to engage employees with different styles in different situations• Give positive and negative feedback by using practical coaching skills• Delegating clearly and appropriately in a way that motivates and gives authority without abdicating responsibility• Effective performance management in the workplace• Manage conflicts by raising issues using feedback skills• Develop an internal peer support network.

Learning Objectives

Course Outline• Transition from an individual contributor to a manager• Performance management – clarity, review, next• The Myers-Briggs Type Indicator (MBTI)• Coaching: feedback – SBI, coaching: giving constructive feedback, manager as coach video• Situational leadership• Delegation

Duration2 days

Pre-requistiesNA

Target AudienceNew Managers

Competencies AddressedNA

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Managing for Success

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This programme helps participants acquire fundamental management skills needed to adapt management style to different situations and to identify their specific added value to their team.

• Explore and become familiar with the key managerial roles and behaviours underpinning the Bank’s strategy• Engage in a development plan as a personal contract for change

Learning Objectives

Course Outline


> PEOPLECAPABILITY

Managerial expectations• Exploring and identifying one’s own management profile

Key management issues• Adapt management style to people and situation• Levers to individual motivation• Team dynamics• Managing performance

PEOPLEDuration2 days + 2 day follow-up 3 months later

Pre-requisitesNA

Target AudienceManagers with up to 5 years ofmanagerial experience

Competencies Addressed• Developing Collaborators• Generating engagement/ inspiring others• Impact• Managing in a positive way

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To provide a risk free , fun filled, non – threatening environment to the team to express their views on the current work environment, mindset and culture of the company and their vision of an ideal workplace.

Course Outline

PROCESSLean “Vison Workshop”

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> PEOPLECAPABILITY


Duration1-1.5 hours

Pre-requistiesNA

Target Audience• All team members (Note: Team Leader or Managers do not participate in this workshop)

Competencies Addressed• Lean• Project Management• Process Improvemnet

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Lean “Mirror Workshop”

To provide management with time to reflect on the current state as well as identify behavioural themes that must be addressed.

Course Outline


Duration1-1.5 hours

Pre-requistiesPre Assessment

Target Audience• Project Managers Area Manager (N+2) Co director / N+3 HR (optional) Admin (optional)

Competencies Addressed• Lean• Project Management• Process Improvemnet

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Day 1 (approx. 2 hours) • Introduction - Game description - Explanation of Rule of Game - Objectives of the Game

• Preparation by all - Assign a job to each participant - Read instruction and understand his/her own role - Guide and answer questions from Car Rental Distributor workers - Guide those 4 customers• Play 1st Round by all • Gather Result by all • VSM analysis• Kaizen Time by all • End of Day 1 - Closing

Day 2 (2.5 hours)

• Recap by FA • Kaizen +Plan discussion by PA • Play 2nd Round by all • Gather Result by all • Kaizen Time by PA • Trial round • Final Kaizen by PA • Final Round• Gather Result by all • VSM + PDCA Presentation by FA • Closing

Course Outline

PROCESSLean Game + PDCD/Value Stream Mapping

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> PEOPLECAPABILITY


Duration5.5 hours in total

Pre-requistiesNA

Target AudienceTeam members

Competencies Addressed• Lean• Project Management• Process Improvement

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GRADUATE DEVELOPMENTJapan Local New Graduates Training 16

FUTURE

16 GRADUATE DEVELOPMENT

Japan Local New Graduates Training

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• HR Orientation• Japanese Business Manners• Business Communication Skills in Japanese• Japanese Business Writing• Stress Management• Introduction to EAP• Business Overview• *Financial Knowledge• *Business English• CSR

*Optional

Course Outline> GRADUATE DEVELOPMENT

FUTURE READINESS

Duration2 weeks

Pre-requistiesNA

Competencies Addressed• Culture and knowledge of the Group and its entities • Business Skills

Target AudienceNew Graduates


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GROWTH/

INNOVATION

INCUBATORS

6 Thinking Hats 20

20 INCUBATORSSix Thinking Hats®

> INCUBATORS

GROWTH INNOVATION

Six Thinking Hats, a thinking skills training course from Edward de Bono, teaches parallel thinking as an alternative to argument. Parallel thinking guides thought processes in one direction at a time so we can effectively analyze issues, generate new ideas, and make better decisions.

Learning Objectives

Enabling one to solve problems including the ability to: • Identify a problem • Propose alternative solutions • Predict the consequences of each alternative • Assess the usefulness of each set of consequences • Select the best alternative • Implement and evaluate it

Course Outline

Duration1 day

Pre-requisitesNA

Target AudienceAll empolyees

Competencies AddressedNA

The training is fast-paced, practical, and interactive. Participants learn how to separate emotion from facts, the positive from the negative and critical thinking from creative thinking.

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COUNTRY L&D :Kunihiro (Bob) SHIRIASHI

Email address: [email protected]

Telephone number: +81 3 6377 2306

GENERIC L&D EMAIL ADDRESS (IF YOU HAVE ONE): [email protected]

July 2016

The bankfor a changing

world

PROGRAMME CATALOGUE 2016-2017 JAPANcontent.zone-secure.net/BNP_training_offers/pdf/Catalogue...

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